Abu Dhabi Guideline ‫أبوظب اإلرشـادي‬

‫ي‬ ‫دليـل‬

ADG 16/ 2021 2021 /16 ‫د أ ر‬

First Edition ‫االصدار األول‬

Abu Dhabi Guideline for Standard

‫بوظب اإلرشادي الخاص بنطاق‬
‫ي‬ ‫دليل أ‬
Service Scope and Frequency of
‫وتكرار الخدمات القياسية للمنشآت عالية‬
Highly Important Entities – Public
‫األهمية – مكافحة آفات الصحة العامة‬
Health Pest Control Services

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 S.# Table of Contents Pages

1 Amendment Page 2
2 About the Abu Dhabi Quality and Conformity Council 3
3 Acknowledgement 4
4 Foreword 6
5 Working Group 6
6 Purpose 7
7 Scope 7
8 Terms and definitions 10
9 Roles and responsibilities 10
10 Service Requirements and Specifications 14
Chapter 1 Waste treatment facilities (Waste collection points) 18
Chapter 2 School, universities, educational centers 23
Chapter 3 Real estate developers 28
Chapter 4 Construction sites 33
Chapter 5 Airports 38
Chapter 6 Ports 43
Chapter 7 Plant nurseries 48
Chapter 8 Labor accommodations 53
Chapter 9 Food processing facilities 58
Chapter 10 Grocery / hypermarkets 63
Chapter 11 Fruits and vegetables, meat, fish, and fresh food markets 68
Chapter 12 Hospitals/ medical centers 73
Chapter 13 Animal and bird markets and commercial barns and farms 79
Chapter 14 Slaughterhouses 84
Chapter 15 Malls 89
Chapter 16 Leisure, sport, and entertainment facilities 94
Chapter 17 Hotels 99
Chapter 18 Industrial workshops 105
11 References 110

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 1. Amendment Page
To ensure that each copy of this technical document (Abu Dhabi Guideline) contains a complete
record of amendments, the Amendment Page is updated and issued with each set of revised/new
pages of the document. This ADG is a live document which can be amended when necessary. QCC
operates Abu Dhabi Guideline for Standard Service Scope and Frequency of Highly Important Entities
– Public Health Pest Control Services Group which prepared this document and can review
stakeholder comments in order to review and amend this document, and issue an updated version
when necessary.

Edition Year of Number of

Sections Changes Notes
Number Approval pages
First Edition 2021 110 − New Document

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 2. About the Abu Dhabi Quality and Conformity Council

Abu Dhabi Quality and Conformity Council (QCC) is an Abu Dhabi government
entity established in accordance with Local Law No. (3) of 2009 to raise the
quality of Abu Dhabi’s exports and products traded locally. QCC consists of a
council of regulators and industry with a mandate to ensure provision of
quality infrastructure in line with global standards.
o QCC’s functions are divided into six key areas:
• Developing standards and specifications
• Capacity building of metrology systems
• Strengthening testing infrastructure
• Launching conformity schemes
• Protecting consumer interests
• Ensuring fair trade
o QCC’s key stakeholders include regulatory authorities, consumers,
retailers and wholesalers, industry, conformity assessment bodies (CABs)
and importers.
QCC supports regulators and government organizations through offering
quality and conformity facilities, expertise and resources that allow them to
implement products safety and compliance requirements and regulations.
Additionally, QCC works towards promoting a culture of quality and protecting
the interests of consumers. In doing this, QCC seeks to promote the Emirate’s
competitiveness to become one of the world's most attractive regions for
investments and human capital, and to support the competitiveness of
national industries in world markets.

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 3. Acknowledgement
QCC would like to thank the members of the Working Group listed below.

S.# Name Entity

1 Mohamed Mahmood Al Marzouqi Abu Dhabi West Management Centre - Tadweer

2 Ameed Ahmad Salem Abu Dhabi West Management Centre - Tadweer

Environmental Agency –
3 Ahmed Mohammed Al Jassmi
Abu Dhabi
4 Waheeb Saeed Alkamali Ministry of Climate Change & Environment

5 Kawthar Rashed Alshamsi Ministry of Climate Change & Environment

6 Abeer Al Hammadi Department of Municipality and Transportation

7 Raeef W. Arnaoot Department of Municipality and Transportation

8 Hassan Al Kaabi Al Ain Municipality

9 Haider Mohamed Babikir Balla Al Dafrah Municipality

10 Hussein Hosiny Hassanin Abu Dhabi Agriculture and Food Safety Authority

11 Mohamed Bani Hashem Abu Dhabi Agriculture and Food Safety Authority

12 Amal Mubark Madi Abu Dhabi Public Health Centre

13 Muhammad Abid United Arab Emirates University

14 Fadi Ghassan El Fakhouri Al Khayyat Investment

15 Mutaz Atef Khaleel MODON

16 Mona Rashed Al Alili Abu Dhabi Quality and Conformity Council

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 4. Foreword
Public health pest control is vital service that is required to maintain the public health and life quality
of the society which it plays an important role in managing disease vectors and discomfort agents.
Public health pests include any animal or organism that can cause considerable damage to human
and its environment. Real or perceived damage can be medical, psychological, economic, or
aesthetic. Public health pests’ populations are dynamic and have continuous invading behavior by
which the pests keep moving and translocating in wide areas considering no limits or borders for
their existence and survival. For this reason, public health pest control needs to be carried out in a
comprehensive and integrated manner that requires the collaboration of all stakeholder of the
society.

The commercial and private entities that are out of Tadweer scope and play a significant role as
primary source of infestation that enables the pests’ populations to re-infest the public areas and
rebuilt their populations, hence, prolong their existence. Highly Important Entities are one of the key
sectors in Abu Dhabi. Having poor public health services in these entities can badly affect the public
health by providing hidden and sufficient harborage and breeding sites for public health pests
resulting in significant re-infestation that would threaten public health for Abu Dhabi society.
Tadweer has developed this guideline in response to the increasing importance and awareness of
public health pest control. This standard was built based on the following legal references:

1- UAE Federal law no. 10 for the year 2020 regarding pesticides

2- UAE Federal law no. 13 for the year 2020 regarding public health

3- UAE Cabinet decree no. 27 for the year 2012 regarding public health pesticides circulation

4- Standard municipal guide for permitting requirements public health pest control companies.
Issued by MOCCAE 2020

5. Working Group
The Professional Working Group was organized by Abu Dhabi Quality and Conformity Council
and established in April 2021, which was requested by Abu Dhabi West Management Center
(Tadweer) to prepare Abu Dhabi Guideline for Standard Service Scope and Frequency of Highly
Important Entities – Public Health Pest Control Services in cooperation with the related
stakeholders including representatives from government and private sectors.

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 6. Purpose
Tadweer has developed this guide to ensure providing effective public health pest control services
for Highly Important Entities by setting the required standard service scope and frequency to:
1. Set the proper service frequency that is able to disrupt pests’ populations based on the nature
of public health pests’ life cycle and population dynamic.
2. Set the proper service scope that covers all potential pests’ infestations.
3. Define the role of Highly Important Entities and service providers in having good public health
pest control programs.
4. Define special requirements needed for facilities.
5. Provide guidance for highly important facilities to build their pest control service
specifications that can be used for service agreements.
Tadweer has developed this standard in response to the increasing importance and awareness of
public health pest control. In addition, Tadweer has also built this standard to act in line with
Department of Municipalities and Transportation (DMT) circular No. 2, 2020 regarding waste
management and public health pest control.

7. Scope

7.1. SCOPE

The requirements of this guide are applicable for all Highly Important Entities and public health
service providers in UAE. Highly important entities are listed in table 1. This guide was built to set and
define the suitable and required service scope, frequency, and specifications of public health pests
control programs, however, it does not include pest control methodologies, pest control
methodologies and standards are mentioned in detail in UAE technical guidelines for integrated pest
management.

Table 1
Highly important facilities types and description

Highly important Description

entities
Waste treatment
Waste treatment facilities, waste transfer stations, dumpsites,
facilities
incinerations, landfills or any area or premise where waste are received,
(Waste collection
treated, dispatched, and/or processed.
points)
The premises where medical services are provided and where patients
Hospitals/ medical and customers are hospitalized including (but not limited to); hospitals,
centers medical centers, clinics, medical laboratories, and any other premises
where medical care service is provided.
Private schools, nurseries, universities, education centers, training
School, universities,
centers or any premise used to provide educate and receive pupils,
educational centers
students, learners.

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 Hotels, resorts, hotel apartments and any other premises where
Hotel
hospitality services are provided for tourists and visitors.
Real estate Villa complexes, compounds, residential and commercial building, and
developers towers.
Construction sites Construction and demolition projects
Leisure, sport, and
Including (but not limited to) Golf playgrounds, football stadium, gyms,
entertainment
private parks, amusement parks, spa and relaxation centers, arenas, etc.
facilities
Food processing Including (but not limited to) bakeries, mills, food processing and canning
facilities factories, dairy factories, etc.
Labor Labor camps, labor compounds and any other building where labors live,
accommodations rest, stay and sleep.
Fruits and
vegetables, meat, Any area, place, group of shops where fresh fruits, vegetables, fish, meat
fish, and fresh food are offered and sold to the public.
markets
Commercial entities where plants are imported, traded, planted,
Plant nurseries
propagated, and produced.
Animal and bird
markets and
commercial barns
Where live livestock and poultries are bred, produced, and traded such
and farms (sheep,
as goat, camel, cattle markets, cattle farms, poultry farms
goat, cows, camels,
horses, poultries,
rabbits, pets)
Public or private slaughterhouses or any other premises or areas where
Slaughterhouses
livestock and poultries are slaughtered
Malls Malls and shopping centers
Airports Airports and their facilities
Grocery /
Groceries, supermarkets, hypermarkets, retail stores
hypermarkets
Ports Sea ports and their facilities
Industrial workshops Car maintenance and repairing, carpenter, steel and wilding, …etc.

HIGHLY IMPORTANT ENTITIES SELECTION PROCESS

Highly important entities were selected based on key criteria as listed below.
1. Potential risk for disease transmission
2. Potential risk for food contamination
3. Number of occupants and visitors or the number of people exposed to risk.
4. The availability of conducive factors for pests’ infestations
5. The risk of introducing imported diseases, disease vectors and other pests.
6. The potential risk on general image or UAE

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 Table 2
Highly important entities selection criteria rating
Highly important Disease Food Number The introducing risk on
entities transmission contamination of availability of imported general
occupants conducive diseases, image or
and factors for disease Abu Dhabi
visitors pests’ vectors and
infestation other pests
Waste treatment
facilities (Waste High Low High High Low High
collection points)
Hospitals/ medical
High High Medium Medium High High
centers
School, universities,
educational centers Medium Medium High Medium Low High

Hotel High High High Medium High High

Real estate
High Low High High Low High
developers
Construction sites High Low High High Low High
Leisure, sport, and
entertainment Medium High High Low High High
facilities
Food processing
High High Low High Low High
facilities
Labor
High High High Medium High High
accommodations
Fruits and vegetables,
meat, fish, and fresh Medium High High High Low High
food markets
Plant nurseries High Low High High High High
Animal and bird
markets and
commercial barns and
farms (sheep, goat, High Low High High High High
cows, camels, horses,
poultries, rabbits,
pets)
Slaughterhouses High High High High High High
Malls Medium High High Low High High
Airports High High High Medium High High
Grocery /
Low High High High Low High
hypermarkets
Ports High Low High Medium High High
Industrial
High Low High High High High
workshops

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 8. Terms and definitions
For the purposes of this guideline, the following terms and definitions shall be used unless
the context indicates otherwise:
TERM DEFINITION
Scheduled services Planned services provided in a regular basis for certain areas
The services provided in irregular basis upon client request or field
Unscheduled services
observations
Any animal or organism that has significant public health importance
Public health pests and can affect human health by disease transmission, asthma,
allergies, nuisance, and discomfort.
The interval of the service application or how often the service shall
Service frequency
be applied and repeated.
The treatment that is carried out successively to check out the status
Follow up treatment of the pests and measure the results of previously carried out
treatments.
The initial survey that is carried out to newly served areas to
Baseline survey
investigate the pest population status and infestation level.
Highly important Entities where public health pest control services are highly important
entities (HIE) due its ability to affect large portion of Abu Dhabi public

9. Roles and responsibilities

Basically, the key stakeholders included in the scope of this TG are:
1- Service providers
2- Highly Important Entities (HIE’s)
3- Related governmental organizations (Tadweer in Abu Dhabi)

Table 3
Stakeholders’ roles and responsibilities

Stakeholder Roles and responsibilities

▪ To provide pest control service as per Tadweer’s technical guidelines

▪ Shall use Pest control E-contract for contracting highly important
entities.
Service ▪ To run pest control services operations in all interior and exterior areas
providers within all the client area (in all the client geographical borders) such as -
but not limited to:
- Buildings roofs, air wells and surroundings
- Yards

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 - Landscapes
- Storm water lines
- Sewer system and septic tanks
- Parking areas
- Wastes drums and collection points.
- Pest’s breeding, resting & feeding areas in open spaces in general.
- Stations
- Internal areas and halls
- Accommodations
- Dining areas
- Kitchens
- Offices
- Clinics
- Toilets
- Stores & warehouses
- Workshops
- Services facilities (like electric rooms, pumps rooms, etc.…
▪ To provide an initial survey report (base line survey), that describes the
current situation for infestation levels of targeted pests, official
identification for the observed pest (from approved lab or to refer to
Tadweer in this regard) in each targeted area, in addition to identify
breeding habitat for the pest (by map), the reasons / conditions behind
pests’ presence in the sites and what is the required corrective action.
▪ Service provider shall target pests in all breeding sites in addition to the
adult stage’s sites (comprehensive larviciding and adulticiding control
services)
▪ To maintain all the time client safety and control team safety as well, as
per the best recommended practices in pest control field and the local
regulations of UAE
▪ To provide pest control record (logbook) to the client in the site (to be
available with contract management and accessible for Tadweer
inspectors), containing related pest control services data such as (but
not limited to):

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 o Visits schedule and frequency in general
o Report for each visit
o Materials safety data sheets
o Traps and bait station maps
o Summary for used equipment and materials in the site (arranged
in a table forms)
o Duration (time in – time out),
o Taken procedures taken.
o Pest infestation levels,
o Used pesticides (type, mixing ratio and quantity),
o Periodic pest survey records
o Preventive recommendations for the client (photographed if
possible)
o Names and positions of control team with their signatures and
contacting numbers.
▪ All previous data should be summarized from Services provider in a form
of daily reports (visits reports) in the logbook, in addition to monthly
reports and any further requested data from the client, and these
reports should be provided to Tadweer as well.
▪ To provide qualified staff as per Tadweer qualification requirements, to
ensure staff professionalism and the quality of provided service as well.
▪ To Provide sufficient knowledge for client on how to properly implement
cultural and physical practices that will reduce or prevent pests’
population.
▪ To use only registered and approved pesticides, materials, tools, &
equipment
▪ To comply with Tadweer instructions and guidelines, in addition to all
local and federal laws regulations
▪ Service provider should provide organizational structure chart for
control teams showing responsibilities, jobs description in addition to all
contacting details (such as calling numbers, email addresses, etc.…) to
insure proper chain of command, smooth flow of operational actions
and clear communication channel between the client and the services
provider.

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 ▪ Service provider should provide operational plan showing teams
distribution and visits dates/ timing for each location (plan should be
approved from the client)
▪ Service provider team should always wear company uniform with clear
logo and available company ID’s.
▪ Service providers shall provide the contact details of control team to the
client, contact details shall include name, position, mobile phone, email
address for all control team members.
▪ Provide sufficient knowledge for client on how to properly implement
cultural, habitat modification, and physical practices that will reduce or
prevent pests’ population, this knowledge must be documented in the
form of formal recommendations or required actions and to be reported
to the clients.

1- Highly Important Entities shall contract only registered and approved

companies permitted from Tadweer for practicing public health pest
control and who have valid permit issued by Tadweer.
2- Use pest control E-contract system for the contracting process.
3- Shall build public health pest control service contract based on the
required service scope, service frequency, pest control approach and
monitoring system as mentioned in this guide.
4- It is recommended to have a look and be familiar with Tadweer
Highly
Important Technical Guidelines for pest management.
Entities 5- Shall provide any data required by Tadweer about public health pests’
(HIE’s) activities and operations in their premise(s).
6- Shall follow the service provider recommendations that will help
reducing or preventing pests’ populations, but these recommendations
must only be limited on cultural and physical practices.
7- Client must support the control teams by facilitating their jobs in the
workplace through providing easy access and follow the service
providers recommendations that are relevant to pest control
operations.

Related
governmental Act as regulatory third party who shall provide guidance and regulations
organization

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10. Service Requirements and Specifications
The standard service scope shall be built based on two main domains, the pest range of the
service and the area range where the treatment shall take place.

10.1. TARGETED PEST SCOPE

10.1.1. TARGETED PEST SCOPE

Targeted pest scope demonstrates the pest’s range that shall be covered by provided pest control
services. The pest range for Highly Important Entities shall include (but not limited to):

Table 4
Most common public health pests and their importance
Medical Nuisance Structura Occurrence
Pests Description
importance l damage
1 Mosquitoes All mosquito’s species in UAE High High N/A Most often
Housefly, stable fly, blow fly, High High N/A Most often
2 Flies flesh fly, drain fly, fruit fly,
gnat fly, humped back fly.
German cockroach, Low High N/A Most often
American cockroach, Asian
cockroach, Surinam
3 Cockroaches
cockroach, Turkestan
cockroach, Brown banded
cockroach
Norway rat, roof rat, house High High High Most often
4 Rodent pests
mouse
5 Bed bug Bed bug Low High N/A Often
Samsum ant, Acrobat ant, Medium High Low Often
Carpenter ant, Pavement
6 Ant
ant, Pharaoh ant, Red
Imported Fire ant, Ghost ant
Dangerous Scorpions, spiders, snakes, High High Low Occasionally
7
pests bees and wasps, centipedes
Cat flea, oriental flea, camel High High N/A Occasionally
8 Tick and fleas
tick
9 Stray animals Feral cats and dogs High High Low Occasionally

For more information about the importance of public health pests, please refer to Tadweer TG’s.
In case of any other introduced vector pest with a medical importance, it will be included in the scheduled
program in the internal and external areas as per Tadweer technical guidelines

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10.1.2. AREA SCOPE
Public health pest control services shall cover all areas where pests can inhabit and pose risks to
human beings, animals, and the environment. The range that shall be covered for Highly Important
Entities domain includes (but not limited to):

Indoor areas Kitchens, internal drain and sewage system, bedrooms, bathrooms, basements,
utility rooms, electrical rooms, ornamental plant pots, storage rooms, dining
rooms, buildings roofs. wooden structures, living rooms, dressing rooms,
furniture, and any other rooms or objects inside the building
Outdoor areas Sewage manholes, storm water manholes, yards, standing water pools, irrigation
water tanks, garbage containers, parks, trees, plantation, animal shelters, animal
manure fertilizers, swimming pools, utilities boxes and rooms, and any other
areas or facilities within the perimeter of the real estate.

10.2. STANDARD SERVICE FREQUENCY

Service frequency is the interval period for repeating the services or how often the service shall be
carried out. Service frequency varies among different types of pests, infestation level, and the place
or work areas conditions.
Service frequency can be classified into two main group the scheduled and unscheduled services.
• Scheduled services program: services that being done based on fixed and preprogramed
frequency, and it will be for all vector pests & Stray animals in all exterior areas. Mosquito
and rodents only in the interior areas
• Unscheduled services: on call or emergency response to the residents whenever needed and
as per their request in addition to any required follow up visits as per pests’ biology and
behavior.
Service frequency highly depends on the occurrence of the pests in certain places and the probability
of re-occurrence of the pests and their infestation level, thus, the pests included in the unscheduled
services can sometimes be served in regular basis or in scheduled services based on their population
level or if there is high probability for their re-occurrence.

10.2.1. SCHEDULED SERVICE FREQUENCY

Service frequency can also vary among the regular or scheduled services based on the infestation
level. Therefore, in this guideline we have set the service frequency in three main categories as
listed below.
Minimum service The longest allowed period or interval for repeating the service in the same work
frequency area which is mostly done in case of low or zero infestation level.
Optimum service The optimum allowed period or interval for repeating the services in the same place
frequency and it is usually the most recommended frequency in case of all infestation levels
except for high infestation.
Maximum service The shortest period or interval for repeating the service in the same work area
frequency which most recommended in case of high infestation

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 10.2.2. UNSCHEDULED SERVICE FREQUENCY
Unscheduled services are provided in irregular basis depends on pest’s occurrence and customer
demands for the pests that occur occasionally. The initiation of unscheduled services mostly done by
the client, however, once the service is carried out there shall be certain follow up treatments to
ensure that pest problem is solved. Those follow up shall be carried out in regular basis until the pest
problem is vanished.

10.3. PEST CONTROL SERVICE

In line with context of this guideline, pest control service is defined as any service incurs any
treatment, practice, or/and actions aim to reduce, eliminate, or contain pests’ populations. That may
include (but not limited to):
1- Inspection and survey. Searching the place for identifying pests’ type, occurrence, locations,
population level, distribution, and conducive factors to infestation
2- Monitoring. Continuous follow up for pest population status in certain places that shall take
place after any treatment, and as preventive procedure to detect the presence of the pest in
that place.
3- Cultural practices and client education such as explaining the customer about pest life cycle
and conducive factors to infestation, so the customer may involve in pest prevention and
exclusion.
4- Using physical or mechanical control methods such as using vacuuming or heat treatments
5- Using biological control methods such as using larvivorous fish for controlling mosquitoes’
larvae.
6- Using chemical control methods such as using pesticides spray or using poison baits.

Note: providing pest control services shall always include inspection and survey. Other services can
be carried out separately, all together or any combination that can solve the pest problem depending
on the situation. Therefore, it is not necessary to include chemical treatments or all services in every
service, the service may sometimes be limited on conducting inspection and monitoring in case of
low or zero infestation.
Note: The methods and all technical specifications on how to carry each service for each pest is
illustrated in Tadweer TGs for integrated pest management.

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10.4. PEST CONTROL SERVICE SCOPE AND SPECIFICATIONS
FOR HIGHLY IMPORTANT FACILITIES

Standard service scope and specifications for highly important entities are listed in next chapters.
Each chapter covers the service scope and specifications for each entity.

Waste treatment facilities

Chapter 1 Chapter 10 Grocery / hypermarkets
(Waste collection points)

School, universities, Fruits and vegetables, meat, fish, and

Chapter 2 Chapter 11
educational centres fresh food markets
Chapter 3 Real estate developers Chapter 12 Hospitals/ medical centres
Animal and bird markets and commercial
Chapter 4 Construction sites Chapter 13
barns and farms
Chapter 5 Airports Chapter 14 Slaughterhouses

Chapter 6 Ports Chapter 15 Malls

Leisure, sport, and entertainment
Chapter 7 Plant nurseries Chapter 16
facilities
Chapter 8 Labour accommodations Chapter 17 Hotels

Chapter 9 Food processing facilities Chapter 18 Industrial workshops

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 10.5. Chapter 1: waste treatment facilities

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 10.5.1. INTRODUCTION
Waste treatment facilities or waste collection points include any area, premise, or facility where
solid waste, garbage, food waste, organic waste, green waste, municipal waste, sewage, animal
carcasses, sludge, or animal manure are collected, stored, treated, dumped, processed, or
composted. Waste treatment facilities can include (but not limited to)
1- Landfills and dumping sites.
2- Waste transfer stations
3- Sewage treatment plants
4- Compost plants
5- Waste segregation and sorting plants.
6- Waste storage plants
7- Waste collection points

10.5.2. PESTS SCOPE

The most common pests in waste treatment facilities are listed under scheduled services, other
pests that expected to occur occasionally are listed under unscheduled services.

Table 5
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Bed bug
Mosquitoes Ant
Tick and fleas
Stray animals
Dangerous pests
In case if any of occasional pests occurred frequently, then it shall be moved under
the scheduled services

10.5.3. AREA SCOPE

Table 6
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Waste storage yards
Accommodations Waste receiving yards
Inside closed treatment plants Waste dumping sites
Pantries and kitchens Area near and around external perimeter
Toilets Open waste treatment plants
Electrical and utilities rooms
Drainage system manholes
Storm waterline (storm water manholes)
Garbage bins

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 10.5.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 7
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor / Weekly Weekly Daily 1- In case of high infestation flies’
outdoor control shall be carried out on
daily basis until become at low
level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation space
treatment is required to be
carried out in regular daily basis
until lowering the infestation
level to low levels.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.

Rodent pests Outdoor / Monthly Monthly Weekly 1- In case of high infestation rodent
indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can
be carried out on monthly basis.
3- Rodenticides shall be used only
for outdoor treatment and
indoor treatments shall be
limited on using non-chemical
methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management
Mosquitoes Outdoor / Weekly Weekly Daily 1- In case of high infestation
indoor mosquitos’ control shall be
carried out on daily basis until
become at low level.
2- At low level, mosquitoes’ control
can be carried out on weekly
basis.
3- Mosquitoes’ larvae control shall
cover all places where standing

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 water can be found such as
storm water manholes, water
ponds, water tanks, septic tanks,
etc.
4- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up until eradicating all
active immature mosquitoes.
5- In case of high infestation, space
treatment for adult mosquitoes
is required to be carried out in
regular daily basis until reach low
level.
For more information about
infestation level measurements and
indices please refer to Tadweer TG
for integrated mosquitoes’
management
American Outdoor / Monthly Monthly Weekly American cockroach control shall
cockroach indoor mainly focus on sewage system lines
or manholes.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.5.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES
Table 8
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor 24 hours Based on Please refer to Tadweer TGs for more
mosquitoes, / infestation information about follow up requirements
American outdoor level.
cockroach Please
refer to
Tadweer
TG’s
Cockroaches, Indoor / 24 hours Weekly Once complaints are received, service
ant, bed bug, outdoor provider shall respond immediately and
tick, and keep follow up on weekly basis until the
fleas infestation is eradicated

21 | 110 P a g e
 Dangerous Indoor/ 2 hours Daily Dangerous pest shall be responded within
pests outdoor two hours and the follow up shall be carried
out immediately. Service control team shall
ensure occupants safety before leaving the
workplace
Stray Outdoor 24 hours Daily Stray animals impounding depends on
animals trapping the feral animals; thus, its required
time is not determined. However, service
provide shall respond by installing the
required traps within 24 hours.
Stray animals impounding shall be done by
service provider who has Tadweer permit
for Stray animals impounding. otherwise,
the service shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specification, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

22 | 110 P a g e
 10.6. Chapter 2: Schools, universities, educational centers

23 | 110 P a g e
 10.6.1. INTRODUCTION
Schools, universities, and education centers include any licensed entities that host pupils and student
for different ages that include (but not limited to)
1- Kindergartens and nurseries
2- Private elementary, secondary, and high schools
3- Universities and colleges
4- Learning centers
5- Student summer schools

10.6.2. PESTS SCOPE

The most common pests in schools, universities and education centers are listed under scheduled
services, other pests that expected to occur occasionally are listed under unscheduled services.

Table 9
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Bed bug
Mosquitoes Ant
American cockroach Tick and fleas
Stray animals
Dangerous pests
Termite (post-construction)
In case if any of occasional pests occurred frequently, then it shall be
moved under the scheduled services

10.6.3. AREA SCOPE

Table 10
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Outdoor playgrounds
Classrooms Yards and parks
Reading rooms Outdoor swimming pools
Pantries and kitchens Garbage bins
Toilets Landscapes
Indoor playgrounds Electrical and utilities rooms
Cafeterias and restaurants Drainage system manholes
Gyms Storm waterline (storm water manholes)
Indoor swimming pools Fountains
Storage rooms building’s roof

24 | 110 P a g e
 10.6.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 11
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
/ control shall be carried out on daily
outdoor basis until become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation space
treatment for fly’s adult shall be
applied in regular until reach low
level
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.
Rodent Outdoor 14 days Weekly Daily 1- In case of high infestation rodent
pests / indoor control shall be carried out on daily
basis until become at low level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatment and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitos’ control shall be carried
out on daily basis until become at
low level.
2- At low level, mosquitoes’ control
can be carried out on weekly basis.
3- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks, etc.
4- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed

25 | 110 P a g e
 up on daily basis until eradicating all
active immature mosquitoes.
5- In case of high infestation space
treatment for adult mosquitoes
shall be applied in regular basis until
reach low level.
For more information about infestation
level measurements and indices please
refer to Tadweer TG for integrated
mosquitoes’ management
American Outdoor Monthly Monthly Weekly American cockroach control shall mainly
cockroach / indoor focus on sewage system lines or
manholes.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.6.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES

Table 12
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor 24 hours Based on Please refer to Tadweer TGs for more information
mosquitoes / infestation about follow up requirements
outdoor level. Please
refer to
Tadweer TG’s
Cockroaches, Indoor / 24 hours Based on Please refer to Tadweer TGs for more information
ant, bed bug, outdoor infestation about follow up requirements
tick, and fleas level. Please
refer to
Tadweer TG’s
Dangerous Indoor/ 2 hours Daily Dangerous pest shall be responded within two
pests outdoor hours and the follow up shall be carried out
immediately. Service control team shall ensure
occupants safety before leaving the workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends on trapping
the feral animals; thus, its required time is not
determined. However, service provide shall
respond by installing the required traps within 24
hours.
Stray animals impounding shall be done by service
provider who has Tadweer permit for Stray
animals impounding. otherwise, the service shall
be outsourced

26 | 110 P a g e
 10.6.6. SPECIAL REQUIREMENTS

10.6.6.1. Maintain pupils and students’ safety.

1- No chemical treatment shall be carried out in the presence of students and all chemical
treatments shall be carried out when the students leave the school or in holydays.
2- In case of dangerous pests. Dangerous pest shall be eliminated immediately, however, the
area of treatment shall be evacuated completely in at 50 m diameter from workplace.
3- Do not carry out any treatment until having official permission form entity management.
Entity management grant permissions only when they are fully aware about the treatment
and associated risks.
4- Never to spray residual treatment in furniture used in classrooms and cafeteria.
5- All poison baits used for rodents, flies, ant, cockroaches shall be used inside bait stations.
6- Strictly follow the safety instructions of Tadweer TG’s

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow
UAE TG’s including
1- Integrated flies’ management
2- Integrated mosquitos’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

27 | 110 P a g e
 10.7. Chapter 3: Real Estate Developers

28 | 110 P a g e
 10.7.1. INTRODUCTION
Real estate developers are one of the key sectors in UAE. Having poor public health services in real
estates can badly affect the public health by providing hidden and sufficient harborage and breeding
sites for public health pests resulting in significant re-infestation that would threaten public health
for the real estate occupants and the society as well.

In the guideline context, real estate developers include:

1- The companies who are responsible for managing completed real estates.
2- The main and subcontractor who engaged to manage real estates by landlords, or other real
estate developers.
3- Main and subcontractors who are responsible for managing construction or demolition sites.

Real estate developer’s premises may include (but not limited to):

1- Villas complexes
2- Residential buildings and towers
3- Commercial offices complexes
4- Any real estate managed by real estate developers.

10.7.2. PESTS SCOPE

The most common pests for real estate developers are listed under scheduled services, other pests
that expected to occur occasionally are listed under unscheduled services.

Table 13
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Bed bug
Mosquitoes Ant
American cockroach Tick and fleas
Stray animals
Dangerous pests
In case if any of occasional pests occurred frequently, then it shall be
moved under the scheduled services

29 | 110 P a g e
 10.7.3. AREA SCOPE

Table 14
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Outdoor playgrounds
Villas Yards and parks
Apartments Outdoor swimming pools
Toilets Garbage bins
Indoor playgrounds Landscapes
Gyms Electrical and utilities rooms
Indoor swimming pools Drainage system manholes
Storm waterline (storm water
Storage rooms
manholes)
Fountains
Buildings roofs
Construction sites*
Pest control service scope and specifications of construction and demolition
sites is displayed in detail in next chapter (chapter 4)

10.7.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES

Table 15
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space treatments
for fly’s adult until become at low
level.
2- Garbage bins shall treat in regular
weekly basis.
3- At low level, flies’ control can be
carried out on weekly basis.
4- In case of high infestation level space
treatment for adult flies shall be
carried out regular daily basis until
lowering the infestation to low levels
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.

30 | 110 P a g e
 Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management

Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation mosquitos’

/ indoor control shall be carried out on daily
basis until become at low level.
2- In case of having high infestation,
regular space adult treatment is
required.
3- At low level, mosquitoes’ control can
be carried out on weekly basis.
4- Mosquitoes’ larvae control shall
cover all places where standing water
can be found such as storm water
manholes, water ponds, water tanks,
septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed up
on daily basis until eradicating all
active immature mosquitoes.
6- In case of high infestation space
treatment for mosquito’s adult is
required to be carried out in regular
daily basis until lowering the
infestation level to low levels.
For more information about infestation
level measurements and indices please
refer to Tadweer TG for integrated
mosquitoes’ management
American Outdoor Monthly Monthly Weekly American cockroach control shall mainly
cockroach / indoor focus on sewage system lines or
manholes.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

31 | 110 P a g e
10.7.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 16
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor 24 hours Daily until Please refer to Tadweer TG’s
mosquitoes / the
outdoor problem
solved

Cockroaches, Indoor / 24 hours Weekly Please refer to Tadweer TG’s

ant, bed bug, outdoor
tick, and
fleas
Dangerous Indoor/ 2 hours Daily Daily
pests outdoor

Stray animals Outdoor 24 hours Daily Please refer to Tadweer TG’s

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitos’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

32 | 110 P a g e
 10.8. Chapter 4: Construction sites

33 | 110 P a g e
 10.8.1. INTRODUCTION
construction and demolition sites play an important role in public health pest control due to their
redundancy of factors conducive to infestation and low sanitary conditions, thus construction sites
usually pose high risk to workers and surrounding public by providing active source of infestation,
thus it requires special attention and providing effective public health pest control services.

10.8.2. PESTS SCOPE

The most common pests in construction sites are listed under scheduled services, other pests that
expected to occur occasionally are listed under unscheduled services.

Table 17
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Bed bug
Mosquitoes Ant
American cockroach Tick and fleas
Stray animals
Dangerous pests
In case if any of occasional pests occurred frequently, then it shall be
moved under the scheduled services

10.8.3. AREA SCOPE

Table 18
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Yards in and around construction
Offices on construction sites
sites
Labour accommodations Water tanks
Toilets at construction sites Septic tanks
Inside storage and warehouses Garbage bins
Under-construction premises
Drainage system manholes
Storm waterline (storm water
manholes)

34 | 110 P a g e
10.8.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 19
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis until become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space adult treatment shall
be applied in regular basis until
lowering the infestation level to low
levels.
3- At low level, mosquitoes’ control can
be carried out on weekly basis.
4- Mosquitoes’ larvae control shall
cover all places where standing

35 | 110 P a g e
 water can be found such as storm
water manholes, water ponds, water
tanks, septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed
up on daily basis until eradicating all
active immature mosquitoes.
For more information about infestation
level measurements and indices please
refer to Tadweer TG for integrated
mosquitoes’ management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system lines
or manholes.
2- In demolition sites, all sewage
manholes shall be treated before
proceeding in demolition process at
least one week earlier.
3- Once the demolition process
started, all sewage manholes around
the demolition sites shall be treated
in regular basis every two weeks
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.8.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES
Table 20
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per the As per follow up requirements in Tadweer
mosquitoes, outdoor Tadweer TG TG’s
American
cockroaches
Cockroaches, Indoor / 24 hours As per the As per follow up requirements in Tadweer
ant, bed bug, outdoor Tadweer TG TG’s
tick, and fleas
Dangerous Indoor/ 2 hours Daily Dangerous pest shall be responded within
pests outdoor two hours and the follow up shall be carried
out immediately. Service control team shall
ensure occupants safety before leaving the
workplace

36 | 110 P a g e
 Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its required
time is not determined. However, service
provide shall respond by installing the
required traps within 24 hours.
Stray animals impounding shall be done by
service provider who has Tadweer permit for
Stray animals impounding. otherwise, the
service shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

37 | 110 P a g e
 10.9. Chapter 5: Airports

38 | 110 P a g e
 10.9.1. INTRODUCTION
Airports are one of the key sectors in UAE. Having poor public health services in airports can badly
affect the public health by providing hidden and sufficient entry point, harborage and breeding sites
for invading public health pests resulting in significant introduction and re-infestation that would
threaten public health for airports occupants and the society as well.

10.9.2. PESTS SCOPE

The most common pests in airports are listed under scheduled services, other pests that expected to
occur occasionally are listed under unscheduled services.
Table 21
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Bed bug
Mosquitoes Ant
American cockroach Tick and fleas
Stray animals
Dangerous pests
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.9.3. AREA SCOPE

Table 22
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Buildings roofs, air tunnels and
Passengers’ halls and resting areas
surroundings
Luggage and cargo receiving areas Water tanks
Offices Septic tanks
Pantries and cafeterias Garbage bins
Toilets Yards and Landscapes
Parking areas
Drainage system manholes
Storm waterline (storm water
manholes)
Storage and warehouses
Utility rooms (electrical rooms, pump
room)
Workshops

39 | 110 P a g e
10.9.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 23
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on
daily basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to
low levels
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.

Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent

pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can
be carried out on weekly basis.
3- Rodenticides shall be used only
for outdoor treatments and
indoor treatments shall be
limited on using non-chemical
methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be
carried out on daily basis until
become at low level.
2- In case of having high infestation,
regular space treatment shall be
applied in regular daily basis until
lowering the infestation level to
low levels.
3- At low level, mosquitoes’ control

40 | 110 P a g e
 can be carried out on weekly
basis.
4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up on daily basis until
eradicating all active immature
mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG
for integrated mosquitoes’
management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system
lines or manholes.

Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.9.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES

Table 24
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per the As per follow up requirements in Tadweer TG’s
mosquitoes, outdoor Tadweer TG
American
cockroaches
Cockroaches, Indoor / 24 hours As per the As per follow up requirements in Tadweer TG’s
ant, bed bug, outdoor Tadweer TG
tick, and fleas
Dangerous Indoor/ 2 hours Daily Dangerous pest shall be responded within two
pests outdoor hours and the follow up shall be carried out
immediately. Service control team shall
ensure occupants safety before leaving the
workplace.
Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its required

41 | 110 P a g e
 time is not determined. However, service
provide shall respond by installing the
required traps within 24 hours.
Stray animals impounding shall be done by
service provider who has Tadweer permit for
Stray animals impounding. otherwise, the
service shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

42 | 110 P a g e
 10.10.Chapter 6: Ports

43 | 110 P a g e
 10.10.1. INTRODUCTION
Ports are one of the key sectors in UAE. Having poor public health services in ports can badly affect
the public health by providing hidden and sufficient entry points, harborage and breeding sites for
invading public health pests resulting in significant introduction and re-infestation that would
threaten public health for ports occupants and the society as well.

10.10.2. PESTS SCOPE

The most common pests in ports are listed under scheduled services, other pests that expected to
occur occasionally are listed under unscheduled services.

Table 25
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Bed bug
Mosquitoes Ant
American cockroach Tick and fleas
Stray animals
Dangerous pests
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.10.3. AREA SCOPE

Table 26
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Buildings roofs, air tunnels and
Passengers’ halls and resting areas
surroundings
Luggage and cargo receiving areas Water tanks
Offices Septic tanks
Pantries and cafeterias Garbage bins
Toilets Yards and Landscapes
Parking areas
Drainage system manholes
Storm waterline (storm water
manholes)
Storage and warehouses
Utility rooms (electrical rooms, pump
room)

44 | 110 P a g e
 10.10.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 27
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space treatments
for fly’s adult until become at low
level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space treatment shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
3- At low level, mosquitoes’ control can
be carried out on weekly basis.

45 | 110 P a g e
 4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds, water
tanks, septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed
up on daily basis until eradicating all
active immature mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG
for integrated mosquitoes’
management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system lines
or manholes.

Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.10.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES
Table 28
Service frequency for unscheduled services (on demand)

Pest Area Response Follow up Remarks

time frequency
Flies, rodent, Outdoor / 24 hours As per the As per follow up requirements in Tadweer
mosquitoes, outdoor Tadweer TG TG’s
American
cockroaches
Cockroaches, Indoor / 24 hours As per the As per follow up requirements in Tadweer
ant, bed bug, outdoor Tadweer TG TG’s
tick, and fleas
Dangerous Indoor/ 2 hours Daily Dangerous pest shall be responded within
pests outdoor two hours and the follow up shall be carried
out immediately. Service control team shall
ensure occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its required
time is not determined. However, service
provide shall respond by installing the
required traps within 24 hours.

46 | 110 P a g e
 Stray animals impounding shall be done by
service provider who has Tadweer permit for
Stray animals impounding. otherwise, the
service shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitos’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

47 | 110 P a g e
 10.11.Chapter 7: Plant nurseries

48 | 110 P a g e
10.11.1. INTRODUCTION
Plant nurseries provide attractive location for pests due to the redundancy of water, shelter, and
food resources. In addition, plant nurseries can also pose a threat of introduction of invading public
health pests such as mosquitoes, that can be transferred along with imported plants such as luck
bamboo. Plant nurseries include any entity where fresh and live plants are stored, bred, produced,
and/or traded and that is include (but not limited to):
1- Transplants, seedling production entities
2- Plant propagation and breeding entities.
3- Plant shops

10.11.2. PESTS SCOPE

The most common pests in plant nurseries are listed under scheduled services, other pests that
expected to occur occasionally are listed under unscheduled services.

Table 29
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Bed bug
Mosquitoes Ant
American cockroach Tick and fleas
Stray animals
Dangerous pests
In case if any of occasional pests occurred frequently, then it shall be moved under
the scheduled services

10.11.3. AREA SCOPE

Table 30
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Green houses
Labour accommodations Water tanks
Toilets Septic tanks
Inside packing plants Garbage bins
Yards and Landscapes
Plant show and offering areas
Drainage system manholes
Storm waterline (storm water manholes)
Storage and warehouses
Utility rooms (electrical rooms, pump room)

49 | 110 P a g e
10.11.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 31
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitos’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space treatment shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
3- At low level, mosquitoes’ control
can be carried out on weekly basis.
4- Mosquitoes’ larvae control shall

50 | 110 P a g e
 cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed
up on daily basis until eradicating all
active immature mosquitoes.
For more information about infestation
level measurements and indices please
refer to Tadweer TG for integrated
mosquitoes’ management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system lines
or manholes.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.11.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES
Table 32
Service frequency for unscheduled services (on demand)
Pest Area Respon Follow up Remarks
se time frequency
Flies, rodent, Outdoor 24 As per the As per follow up requirements in Tadweer
mosquitoes, American / hours Tadweer TG TG’s
cockroaches outdoor
Cockroaches, ant, bed Indoor / 24 As per the As per follow up requirements in Tadweer
bug, tick, and fleas outdoor hours Tadweer TG TG’s
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded within
outdoor two hours and the follow up shall be
carried out immediately. Service control
team shall ensure occupants safety before
leaving the workplace
Stray animals Outdoor 24 Daily Stray animals impounding depends on
hours trapping the feral animals; thus, its
required time is not determined.
However, service provide shall respond by
installing the required traps within 24
hours.
Stray animals impounding shall be done
by service provider who has Tadweer
permit for Stray animals impounding.
otherwise, the service shall be outsourced

51 | 110 P a g e
10.11.6. SPECIAL REQUIREMENTS

10.11.6.1. Imported plants.

1- Imported plant must be thoroughly checked and inspected once they are received, the
inspection shall focus on mosquitos’ eggs.
2- Imported plant shall treated immediately once the received with proper general insecticides
as preventive measure to kill any insects.
3- Received imported plant shall be stored in isolated chamber until they treated and checked.

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE
TG’s including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

52 | 110 P a g e
 10.12.Chapter 8: labor accommodations

53 | 110 P a g e
 10.12.1. INTRODUCTION
Labor accommodations pose high public health threat due to the high number of occupants and the
availability of conducive factors. Moreover, labor accommodations are important because of the
highly active human movement and traffic that may increase the probability of introducing new
diseases and disease victors along with large number of individual international travels.

10.12.2. PESTS SCOPE

The most common pests in labor accommodations are listed under scheduled services, other pests
that expected to occur occasionally are listed under unscheduled services.

Table 33
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Ant
Mosquitoes Tick and fleas
American cockroach Stray animals
Bed bug Dangerous pests
In case if any of occasional pests occurred frequently, then it shall be moved under the
scheduled services

10.12.3. AREA SCOPE

Table 34
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Bedrooms Yards and landscapes
Dining areas Water tanks
Kitchens and pantries Septic tanks
Toilets and shower rooms Garbage bins
Living rooms Playgrounds and outdoor gyms
Indoor gyms Drainage system manholes
Storm waterline (storm water
Indoor prayer rooms
manholes)
Service rooms (laundry, washing rooms, stores,
Storage and warehouses
…etc.)
Utility rooms (electrical rooms, pump
room)

54 | 110 P a g e
 10.12.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 35
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space treatments
for fly’s adult until become at low
level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on weekly
basis until become at low level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation mosquitos’
/ indoor control shall be carried out on daily
basis until become at low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until lowering
the infestation level to low levels.
3- At low level, mosquitoes’ control can
be carried out on weekly basis.
4- Mosquitoes’ larvae control shall
cover all places where standing water
can be found such as storm water

55 | 110 P a g e
 manholes, water ponds, water tanks,
septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites shall
be treated and then followed up on
daily basis until eradicating all active
immature mosquitoes.
For more information about infestation
level measurements and indices please
refer to Tadweer TG for integrated
mosquitoes’ management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system lines
or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
3- For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.
Bed bug Indoor Monthly 14 days Weekly 1- In normal situations when bed bug
infestation is not detected yet,
regular inspection is required to be
conducted on monthly basis.
2- In case bed bug infestation detected,
it shall be treated and followed up
every 14 days until complete
eradication.
3- In case of high infestation follow up
shall be carried out regularly on
weekly basis
For more information about bed bug
management, please refer to Tadweer
TG for integrated bed bug
management.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

56 | 110 P a g e
10.12.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 36
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, outdoor TG follow up
American requirements
cockroaches,
Bed bug
Cockroaches, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
ant, tick, and outdoor TG follow up
fleas requirements
Dangerous Indoor/ 2 hours Daily Dangerous pest shall be responded within
pests outdoor two hours and the follow up shall be
carried out immediately. Service control
team shall ensure occupants safety before
leaving the workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its
required time is not determined.
However, service provide shall respond by
installing the required traps within 24
hours.
Stray animals impounding shall be done
by service provider who has Tadweer
permit for Stray animals impounding.
otherwise, the service shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE
TG’s including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

57 | 110 P a g e
 10.13.Chapter 9: Food processing facilities

58 | 110 P a g e
 10.13.1. INTRODUCTION
In food processing facilities public health pest control is very important because of the high potential
risk of food contamination. Food processing facilities include (but not limited to)
1- Restaurants
2- Dairy factories
3- Food processing and packing factories.
4- Commercial kitchens in hotels and wedding holes
5- Bakeries
6- Any facilities where food is processed, prepared, packed, and/or served.

10.13.2. PESTS SCOPE

The most common pests in food processing facilities are listed under scheduled services, other pests
that expected to occur occasionally are listed under unscheduled services.

Table 36
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Other cockroaches
Flies Ant
Mosquitoes Tick and fleas
American cockroach Stray animals
German cockroach Dangerous pests
Bed bug
In case if any of occasional pests occurred frequently, then it shall be moved under the
scheduled services

10.13.3. AREA SCOPE

Table 37
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Food processing and preparation rooms Yards and landscapes
Dining areas Water tanks
Kitchens and pantries Septic tanks
Toilets Garbage bins
Cocking rooms Outdoor dining areas
Food storage areas and rooms Drainage system manholes
Service rooms (laundry, washing rooms,
Storm waterline (storm water manholes)
stores, …etc.)
Storage and warehouses
Utility rooms (electrical rooms, pump room)

59 | 110 P a g e
10.13.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 38
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space treatments
for fly’s adult until become at low
level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management

Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation

/ indoor mosquitoes’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until lowering
the infestation level to low levels.
3- At low level, mosquitoes’ control can
be carried out on weekly basis.

60 | 110 P a g e
 4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds, water
tanks, septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed
up on daily basis until eradicating all
active immature mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG for
integrated mosquitoes’ management

American Outdoor Monthly Monthly Weekly 1- American cockroach control shall

cockroach / indoor mainly focus on sewage system lines
or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
3- For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.

German Indoor Monthly 14 days Weekly 1- In normal situations when German

cockroach cockroach infestation is not detected
yet, regular inspection is required to
be conducted on monthly basis.
2- In case infestation detected, it shall
be treated and followed up every 14
days until complete eradication.
3- In case of high infestation, follow up
shall be carried out regularly on
weekly basis.
For more information about German
cockroach management, please refer
to Tadweer TG for integrated
cockroach management.

Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

61 | 110 P a g e
10.13.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 39
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, American / outdoor TG follow up
cockroaches, German requirements
cockroach
Cockroaches, ant, tick, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
and fleas, bed bug outdoor TG follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends
on trapping the feral animals; thus,
its required time is not determined.
However, service provide shall
respond by installing the required
traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
Tadweer TGs for integrated management. When applying any treatment, service providers shall follow
Tadweer TG’s including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

62 | 110 P a g e
 10.14.Chapter 10: Groceries and hypermarkets

63 | 110 P a g e
 10.14.1. INTRODUCTION
In groceries and hyper markets public health pest control is very important because of the high
potential risk of food contamination, large number of shoppers and good exchange.

10.14.2. PESTS SCOPE

The most common pests in groceries and hyper markets are listed under scheduled services, other
pests that expected to occur occasionally are listed under unscheduled services.

Table 40
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Other cockroaches
Flies Ant
Mosquitoes Tick and fleas
American cockroach Stray animals
German cockroach Dangerous pests
Bed bug
In case if any of occasional pests occurred frequently, then it shall be moved under the
scheduled services

10.14.3. AREA SCOPE

Table 41
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Food shelves Yards and landscapes
Fresh food show areas Water tanks
Kitchens and pantries Septic tanks
Toilets Garbage bins
Food storage areas and rooms Parking areas

Service rooms (laundry, washing rooms,

Drainage system manholes
stores, …etc.)

Storm waterline (storm water manholes)

Storage and warehouses

Utility rooms (electrical rooms, pump
room)

64 | 110 P a g e
 10.14.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 42
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.

Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent

pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitos’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until
lowering the infestation level to
low levels.
3- At low level, mosquitoes’ control

65 | 110 P a g e
 can be carried out on weekly basis.
4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up on daily basis until
eradicating all active immature
mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG for
integrated mosquitoes’ management.

American Outdoor Monthly Monthly Weekly 1- American cockroach control shall

cockroach / indoor mainly focus on sewage system lines
or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.
German Indoor Monthly 14 days Weekly 1- In normal situations when German
cockroach cockroach infestation is not
detected yet, regular inspection is
required to be conducted on
monthly basis.
2- In case infestation detected, it shall
be treated and followed up every
14 days until complete eradication.
3- In case of high infestation, follow
up shall be carried out regularly on
weekly basis.
For more information about German
cockroach management, please refer
to Tadweer TG for integrated
cockroach management.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

66 | 110 P a g e
10.14.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 43
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, American / TG’s follow up
cockroaches, German outdoor requirements
cockroach
Cockroaches, ant, tick, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
and fleas, bed bug outdoor TG’s follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends
on trapping the feral animals; thus, its
required time is not determined.
However, service provide shall
respond by installing the required
traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitos’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

67 | 110 P a g e
 10.15.Chapter 11: Fruits and vegetables, meat, fish, and fresh food markets

68 | 110 P a g e
10.15.1. INTRODUCTION
In fruits and vegetables, meat, fish, and fresh food markets public health pest control is very
important because of the high potential risk of food contamination, large number of shoppers and
good exchange.

10.15.2. PESTS SCOPE

The most common pests in fruits and vegetables, meat, fish, and fresh food markets are listed under
scheduled services, other pests that expected to occur occasionally are listed under unscheduled
services.

Table 44
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Other cockroaches
Flies Ant
Mosquitoes Tick and fleas
American cockroach Stray animals
German cockroach Dangerous pests
Bed bug
In case if any of occasional pests occurred frequently, then it shall be moved under the
scheduled services

10.15.3. AREA SCOPE

Table 45
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Food shelves Yards and landscapes
Fresh food show areas and shelves Water tanks
Kitchens and pantries Septic tanks
Toilets Garbage bins
Food storage areas and rooms Parking areas
Service rooms (laundry, washing rooms,
Drainage system manholes
stores, …etc.)
Storm waterline (storm water manholes)
Storage and warehouses
Utility rooms (electrical rooms, pump
room)

69 | 110 P a g e
10.15.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 46
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on
daily basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to
low levels.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can
be carried out on weekly basis.
3- Rodenticides shall be used only
for outdoor treatments and
indoor treatments shall be
limited on using non-chemical
methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management

Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation

/ indoor mosquitoes’ control shall be
carried out on daily basis until
become at low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until
lowering the infestation level to
low levels.

70 | 110 P a g e
 3- At low level, mosquitoes’ control
can be carried out on weekly
basis.
4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up on daily basis until
eradicating all active immature
mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG
for integrated mosquitoes’
management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system
lines or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out
on weekly basis until lowering
the infestation to low level.
For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.
German Indoor Monthly 14 days Weekly 1- In normal situations when
cockroach German cockroach infestation is
not detected yet, regular
inspection is required to be
conducted on monthly basis.
2- In case infestation detected, it
shall be treated and followed up
every 14 days until complete
eradication.
3- In case of high infestation, follow
up shall be carried out regularly
on weekly basis.
For more information about German
cockroach management, please
refer to Tadweer TG for integrated
cockroach management.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

71 | 110 P a g e
10.15.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 47
Service frequency for unscheduled services (on demand)

Pest Area Response Follow up Remarks

time frequency
Flies, rodent, Outdoor 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, American / TG’s follow up
cockroaches, German outdoor requirements
cockroach
Cockroaches, ant, tick, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
fleas, and bed bug outdoor TG’s follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its
required time is not determined.
However, service provide shall respond
by installing the required traps within
24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

72 | 110 P a g e
 10.16.Chapter 12: Hospitals/ medical centers

73 | 110 P a g e
10.16.1. INTRODUCTION
In hospitals and medical centers public health pest control is very important mainly due to the risk of
disease transmission and the vulnerability of patients visiting those entities. Hospitals and medical
centers include (but not limited to)
1- Hospitals
2- Medical centers
3- Medical clinics
4- Dental clinics
5- Medical laboratories
6- Cosmetic medical center
7- Any entity where patients are hospitalized, treated, and/ or medically examined.

10.16.2. PESTS SCOPE

The most common pests in hospitals and medical centers are listed under scheduled services, other
pests that expected to occur occasionally are listed under unscheduled services.

Table 48
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Other cockroaches
Flies Tick and fleas
Mosquitoes Stray animals
American cockroach Dangerous pests
German cockroach
Bed bug
Ant
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.16.3. AREA SCOPE

Table 49

Indoor areas (not limited to) Outdoor area (not limited to)
Medical treatment rooms Yards and landscapes
Bedrooms or caring rooms Water tanks
Kitchens and pantries Septic tanks
Toilets Garbage bins
Food storage areas and rooms Parking areas

74 | 110 P a g e
 Service rooms (laundry, washing rooms, stores,
Drainage system manholes
…etc.)
Storm waterline (storm water
manholes)
Storage and warehouses
Utility rooms (electrical rooms, pump
room)

10.16.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES

Table 50

Service frequency for scheduled services

Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.

Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent

pests / indoor control shall be carried out on weekly
basis until become at low level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management

75 | 110 P a g e
 Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be carried
out on daily basis until become at low
level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until lowering
the infestation level to low levels.
3- At low level, mosquitoes’ control can
be carried out on weekly basis.
4- Mosquitoes’ larvae control shall
cover all places where standing water
can be found such as storm water
manholes, water ponds, water tanks,
septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed up
on daily basis until eradicating all
active immature mosquitoes.
For more information about infestation
level measurements and indices please
refer to Tadweer TG for integrated
mosquitoes’ management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system lines
or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
For more information about
cockroaches’ management please refer
to Tadweer TG for integrated
cockroaches’ management.
German Indoor Monthly 14 days Weekly 1- In normal situations when German
cockroach cockroach infestation is not detected
yet, regular inspection is required to
be conducted on monthly basis.
2- In case infestation detected, it shall
be treated and followed up every 14
days until complete eradication.
3- In case of high infestation, follow up
shall be carried out regularly on
weekly basis.
For more information about German
cockroach management, please refer to
Tadweer TG for integrated cockroach
management.

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 Bed bug Indoor Monthly 14 days Weekly 1- In normal situations when bed bug
infestation is not detected yet,
regular inspection is required to be
conducted every month.
2- In case infestation detected, it shall
be treated and followed up every 14
days until complete eradication.
3- In case of high infestation, follow up
shall be carried out regularly every
week until complete eradicating of
the infestation.
For more information about bed bug
management, please refer to Tadweer
TG for integrated bed bug
management.
Ant Indoor Monthly 14 days Weekly 1- In normal situations when ant
infestation is not detected yet, regular
inspection is required to be conducted
every month.
2- In case infestation detected, it shall be
treated and followed up every 14 days
until complete eradication.
3- In case of high infestation, follow up
shall be carried out regularly every
week until complete eradicating of the
infestation.
For more information about ant
management, please refer to Tadweer
TG for integrated ant management.

Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

77 | 110 P a g e
10.16.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 51
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, outdoor TG’s follow up
American, bed bug, requirements
ant, cockroaches,
German cockroach.
Other Cockroaches, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
tick, and fleas, outdoor TG’s follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its
required time is not determined.
However, service provide shall
respond by installing the required
traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

78 | 110 P a g e
 10.17.
10.18.Chapter 13: Animals and birds’ markets and commercial barns and
farms

79 | 110 P a g e
10.17.1. INTRODUCTION
In animals and birds’ markets and commercial barns and farms public health pest control is very
important mainly due to the risk of disease transmission and the redundancy of factors conducive to
infestation. Animals and birds’ markets and commercial barns and farms include (but not limited to)
1- Livestock and poultries market (live)
2- Pets’ markets and shops
3- Commercial animal barns and farms
4- Poultry farms
5- Any entity where livestock, poultries, cattle are bed, traded, produced and or kept for
commercial purposes.

10.17.2. PESTS SCOPE

The most common pests in animals and birds’ markets and commercial barns and farms are listed
under scheduled services, other pests that expected to occur occasionally are listed under
unscheduled services.

Table 52
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Stray animals
Mosquitoes Dangerous pests
American cockroach German cockroach
Tick and fleas Bed bug
Ant
In case if any of occasional pests occurred frequently, then it shall be moved under the
scheduled services

10.17.3. AREA SCOPE

Table 53
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Animal feeders and feed storage Yards and landscapes
Animal drinker bowls Water tanks
Barns Septic tanks
Animal manure piles inside the barns Garbage bins
Service rooms (laundry, washing rooms, stores, …etc.) Animal manure collection and storage areas
Drainage system manholes
Storm waterline (storm water manholes)
Storage and warehouses
Utility rooms (electrical rooms, pump room)

80 | 110 P a g e
10.17.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 54
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on
daily basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to
low levels.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.
Rodent pests Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
/ indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can
be carried out on weekly basis.
3- Rodenticides shall be used only
for outdoor treatments and
indoor treatments shall be
limited on using non-chemical
methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitos’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until
lowering the infestation level to
low levels.

81 | 110 P a g e
 3- At low level, mosquitoes’ control
can be carried out on weekly
basis.
4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up on daily basis until
eradicating all active immature
mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG
for integrated mosquitoes’
management.
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system
lines or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out
on weekly basis until lowering
the infestation to low level.
For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.
Tick and fleas Indoor Monthly 14 days Weekly 1- In normal situations when tick
and fleas’ infestation is not
detected yet, regular inspection
is required to be conducted on
monthly basis.
2- In case infestation detected, it
shall be treated and followed up
every 14 days until complete
eradication.
3- In case of high infestation, follow
up shall be carried out regularly
on weekly basis.
For more information about tick and
fleas’ management, please refer to
Tadweer TG for integrated tick and
fleas’ management.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

82 | 110 P a g e
10.17.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 55
Service frequency for unscheduled services (on demand)

Pest Area Response Follow up Remarks

time frequency
Flies, rodent, Outdoor 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, American / TG’s follow up
cockroaches, tick, and outdoor requirements
fleas
Cockroaches, bed bug, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
ant outdoor TG’s follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends
on trapping the feral animals; thus,
its required time is not determined.
However, service provide shall
respond by installing the required
traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
Tadweer TGs for integrated management. When applying any treatment, service providers shall follow
Tadweer TG’s including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

83 | 110 P a g e
 10.18. Chapter 14: Slaughterhouses

84 | 110 P a g e
10.18.1. INTRODUCTION
In slaughterhouses public health pest control is very important mainly due to the risk of disease
transmission and the redundancy of factors conducive to infestation.

10.18.2. PESTS SCOPE

The most common pests in slaughterhouses are listed under scheduled services, other pests that
expected to occur occasionally are listed under unscheduled services.

Table 56
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Stray animals
Mosquitoes Dangerous pests
American cockroach Bed bug
Tick and fleas Ant
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.18.3. AREA SCOPE

Table 57
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Yards and landscapes
Slaughtering rooms Water tanks
Waiting areas Septic tanks
Toilets Garbage bins
Service rooms (laundry, washing rooms,
Animal manure collection and storage areas
stores, …etc.)
Kitchens and pantries Drainage system manholes
Employees resting areas Storm waterline (storm water manholes)
Animal receiving points Storage and warehouses
Utility rooms (electrical rooms, pump room)

85 | 110 P a g e
10.18.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 58
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until lowering
the infestation level to low levels.
3- At low level, mosquitoes’ control
can be carried out on weekly basis.
4- Mosquitoes’ larvae control shall

86 | 110 P a g e
 cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed
up on daily basis until eradicating all
active immature mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG for
integrated mosquitoes’ management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system
lines or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.
Tick and Indoor Monthly 14 days Weekly 1- In normal situations when tick and
fleas fleas’ infestation is not detected
yet, regular inspection is required
to be conducted on monthly basis.
2- In case infestation detected, it shall
be treated and followed up every
14 days until complete eradication.
3- In case of high infestation, follow up
shall be carried out regularly on
weekly basis.
For more information about tick and
fleas’ management, please refer to
Tadweer TG for integrated tick and
fleas’ management.

Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

87 | 110 P a g e
10.18.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 59
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, American outdoor TG’s follow up
cockroaches, tick, and requirements
fleas
Cockroaches, bed bug, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
ant outdoor TG’s follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving
the workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends
on trapping the feral animals; thus,
its required time is not
determined. However, service
provide shall respond by installing
the required traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitos’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

88 | 110 P a g e
 10.19. Chapter 15: Malls

89 | 110 P a g e
10.19.1. INTRODUCTION
In malls public health pest control is very important mainly due to the risk of disease transmission
and the large number of occupants and visitors

10.19.2. PESTS SCOPE

The most common pests in malls are listed under scheduled services, other pests that expected to
occur occasionally are listed under unscheduled services.

Table 60
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Stray animals
Mosquitoes Dangerous pests
American cockroach Bed bug
Ant
Tick and fleas
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.19.3. AREA SCOPE

Table 61
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Yards and landscapes
Playgrounds Water tanks
Waiting areas Septic tanks
Toilets Garbage bins
Service rooms (laundry, washing rooms, stores,
Parking
…etc.)
Kitchens and pantries Drainage system manholes
Storm waterline (storm water
Employees resting areas
manholes)
Food courts Storage and warehouses
Utility rooms (electrical rooms, pump
room)
All entities inside the malls shall be included in the service as per their types in this
guideline such as hospitals, gyms, restaurants

90 | 110 P a g e
10.19.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 62
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on daily
basis in addition to space treatments
for fly’s adult until become at low
level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to low
levels.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated flies’
management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please refer
to Tadweer TG for integrated rodent
pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be carried
out on daily basis until become at
low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until lowering
the infestation level to low levels.
3- At low level, mosquitoes’ control can
be carried out on weekly basis.
4- Mosquitoes’ larvae control shall

91 | 110 P a g e
 cover all places where standing
water can be found such as storm
water manholes, water ponds, water
tanks, septic tanks…etc.
5- In case when positive breeding sites
are detected, those positive sites
shall be treated and then followed
up on daily basis until eradicating all
active immature mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG for
integrated mosquitoes’ management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system lines
or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
For more information about
cockroaches’ management please refer
to Tadweer TG for integrated
cockroaches’ management.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.19.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES
Table 63
Service frequency for unscheduled services (on demand)

Pest Area Response Follow up Remarks

time frequency
Flies, rodent, Outdoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, outdoor TG’s follow up
American requirements
cockroaches,
Cockroaches, bed Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
bug, ant, tick, and outdoor TG’s follow up
fleas requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace.

92 | 110 P a g e
 Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its
required time is not determined.
However, service provide shall
respond by installing the required
traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
UAE TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

93 | 110 P a g e
 10.20. Chapter 16: Leisure, sport, and entertainment facilities

94 | 110 P a g e
10.20.1. INTRODUCTION
In Leisure, sport, and entertainment facilities public health pest control is very important mainly due
to the risk of disease transmission and the large number of occupants and visitors. Leisure, sport,
and entertainment facilities include (but not limited to):
1- Gyms
2- Theme parks
3- Spa centers
4- Amusement parks
5- Golf clubs
6- Sport clubs
7- Playgrounds and fields

10.20.2. PESTS SCOPE

The most common pests in leisure, sport, and entertainment facilities include are listed under
scheduled services, other pests that expected to occur occasionally are listed under unscheduled
services.
Table 64
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Stray animals
Mosquitoes Dangerous pests
American cockroach Bed bug
Ant
Tick and fleas
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.20.3. AREA SCOPE

Table 65
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Yards and landscapes
Playgrounds Water tanks
Waiting areas Septic tanks
Toilets Garbage bins
Service rooms (laundry, washing rooms,
Parking
stores, …etc.)

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 Kitchens and pantries Drainage system manholes
Employees resting areas Storm waterline (storm water manholes)
Food courts Storage and warehouses
Utility rooms (electrical rooms, pump
room)
All entities inside the malls shall be included in the service as per their types in this
guideline such as hospitals, gyms, restaurants

10.20.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES

Table 66
Service frequency for scheduled services

Pest Area Minimum Optimum Maximum Remarks

frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on
daily basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to
low levels.
For more information about
control methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can
be carried out on weekly basis.
3- Rodenticides shall be used only
for outdoor treatments and
indoor treatments shall be
limited on using non-chemical
methods.
For more information about
control methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management

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 Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be
carried out on daily basis until
become at low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until
lowering the infestation level to
low levels.
3- At low level, mosquitoes’ control
can be carried out on weekly
basis.
4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as
storm water manholes, water
ponds, water tanks, septic
tanks…etc.
5- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up on daily basis until
eradicating all active immature
mosquitoes.
For more information about
infestation level measurements
and indices please refer to Tadweer
TG for integrated mosquitoes’
management
American Outdoor Monthly Monthly Weekly 1- American cockroach control
cockroach / indoor shall mainly focus on sewage
system lines or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out
on weekly basis until lowering
the infestation to low level.
For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.

Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

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10.20.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 67
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per Please refer to Tadweer TG’s
mosquitoes, outdoor Tadweer TG’s
American follow up
cockroaches, requirements
Cockroaches, bed Indoor / 24 hours As per Please refer to Tadweer TG’s
bug, ant, tick, and outdoor Tadweer TG’s
fleas follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded within
outdoor two hours and the follow up shall be carried
out immediately. Service control team shall
ensure occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends on
trapping the feral animals; thus, its
required time is not determined. However,
service provide shall respond by installing
the required traps within 24 hours.
Stray animals impounding shall be done by
service provider who has Tadweer permit
for Stray animals impounding. otherwise,
the service shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in UAE
TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

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 10.21. Chapter 17: Hotels

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10.21.1. INTRODUCTION
In hotels public health pest control is very important mainly due to the risk of disease transmission,
large number of occupants and visitors. Hotels include (but not limited to)
1- Hotels
2- Hotel apartments
3- Resorts

10.21.2. PESTS SCOPE

The most common pests in hotels are listed under scheduled services, other pests that expected to
occur occasionally are listed under unscheduled services.

Table 68
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Other cockroaches
Flies Tick and fleas
Mosquitoes Stray animals
American cockroach Dangerous pests
German cockroach Ant
Bed bug
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.21.3. AREA SCOPE

Table 69
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Bedrooms Yards and landscapes
Restaurants and dining areas Water tanks
Kitchens and pantries Septic tanks
Toilets Garbage bins
Food storage areas and rooms Parking areas
Service rooms (laundry, washing rooms, stores,
Drainage system manholes
…etc.)
Storm waterline (storm water
Gyms
manholes)
Barbershops Storage and warehouses
Utility rooms (electrical rooms, pump
Waiting and resting areas
room)

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10.21.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES
Table 70
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on
daily basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to
low levels.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only
for outdoor treatments and
indoor treatments shall be limited
on using non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitos’ control shall be
carried out on daily basis until
become at low level.
2- In case of having high infestation,
regular space treatment shall be
applied on daily basis until
lowering the infestation level to
low levels.
3- At low level, mosquitoes’ control
can be carried out on weekly
basis.

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 4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up on daily basis until
eradicating all active immature
mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG
for integrated mosquitoes’
management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system
lines or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.
German Indoor Monthly 14 days Weekly 1-In normal situations when German
cockroach cockroach infestation is not
detected yet, regular inspection is
required to be conducted on
monthly basis.
2-In case infestation detected, it shall
be treated and followed up every
14 days until complete eradication.
3-In case of high infestation, follow
up shall be carried out regularly on
weekly basis.
For more information about German
cockroach management, please
refer to Tadweer TG for integrated
cockroach management.
Bed bug Indoor Monthly 14 days Weekly 1-In normal situations when bed bug
infestation is not detected yet,
regular inspection is required to be
conducted every month.
2-In case infestation detected, it shall
be treated and followed up every
14 days until complete eradication.

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 3-In case of high infestation, follow
up shall be carried out regularly
every week until complete
eradicating of the infestation.
For more information about bed bug
management, please refer to
Tadweer TG for integrated bed bug
management.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

10.21.5. SERVICE FREQUENCY FOR UNSCHEDULED

SERVICES
Table 71
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, outdoor TG’s follow up
American requirements
cockroaches, German
cockroach, bed bug,
Other Cockroaches, Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
tick and fleas, ant outdoor TG’s follow up
requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends
on trapping the feral animals; thus,
its required time is not determined.
However, service provide shall
respond by installing the required
traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

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 This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail in
Tadweer TGs for integrated management. When applying any treatment, service providers shall follow
Tadweer TG’s including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

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 10.22. Chapter 18: Industrial workshops

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10.22.1. INTRODUCTION
In Industrial workshops public health pest control is very important mainly due to the risk of disease
transmission and the redundancy of conducive factors. Industrial workshops entities include (but not
limited to):
1- Carpentry workshops
2- Steel, smith, and welding workshops
3- Vehicle’s maintenance and service workshops
4- Industrial factories
5- Brick and concrete factories

10.22.2. PESTS SCOPE

The most common pests in industrial workshops include are listed under scheduled services, other
pests that expected to occur occasionally are listed under unscheduled services.

Table 72
Pests scope for scheduled and unscheduled services
Scheduled services Unscheduled services
(Most common pests) (Occasional pests)
Rodent pests Cockroaches
Flies Stray animals
Mosquitoes Dangerous pests
American cockroach Bed bug
Ant
Tick and fleas
In case if any of occasional pests occurred frequently, then it shall be moved
under the scheduled services

10.22.3. AREA SCOPE

Table 73
Area scope
Indoor areas (not limited to) Outdoor area (not limited to)
Offices Yards and landscapes
Workshop rooms Water tanks
Machinery rooms Septic tanks
Toilets Garbage bins
Service rooms (laundry, washing rooms, stores,
Parking
…etc.)
Kitchens and pantries Drainage system manholes
Storm waterline (storm water
Employees resting areas
manholes)
Storerooms Storage and warehouses

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 Utility rooms (electrical rooms, pump
room)
All entities inside the malls shall be included in the service as per their types in this
guideline such as hospitals, gyms, restaurants

10.22.4. SERVICE FREQUENCY FOR SCHEDULED SERVICES

Table 74
Service frequency for scheduled services
Pest Area Minimum Optimum Maximum Remarks
frequency frequency frequency
Flies Outdoor 14 days Weekly Daily 1- In case of high infestation flies’
control shall be carried out on
daily basis in addition to space
treatments for fly’s adult until
become at low level.
2- At low level, flies’ control can be
carried out on weekly basis.
3- In case of high infestation, space
treatment for fly’s adult shall be
applied in regular daily basis until
lowering the infestation level to
low levels.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
flies’ management.
Rodent Outdoor Monthly Monthly Weekly 1- In case of high infestation rodent
pests / indoor control shall be carried out on
weekly basis until become at low
level.
2- At low level, rodent control can be
carried out on weekly basis.
3- Rodenticides shall be used only for
outdoor treatments and indoor
treatments shall be limited on using
non-chemical methods.
For more information about control
methods, infestation level
measurements and indices please
refer to Tadweer TG for integrated
rodent pests’ management
Mosquitoes Outdoor 14 days Weekly Daily 1- In case of high infestation
/ indoor mosquitoes’ control shall be
carried out on daily basis until
become at low level.
2- In case of having high infestation,

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 regular space treatment shall be
applied on daily basis until
lowering the infestation level to
low levels.
3- At low level, mosquitoes’ control
can be carried out on weekly basis.
4- Mosquitoes’ larvae control shall
cover all places where standing
water can be found such as storm
water manholes, water ponds,
water tanks, septic tanks…etc.
5- In case when positive breeding
sites are detected, those positive
sites shall be treated and then
followed up on daily basis until
eradicating all active immature
mosquitoes.
For more information about
infestation level measurements and
indices please refer to Tadweer TG
for integrated mosquitoes’
management
American Outdoor Monthly Monthly Weekly 1- American cockroach control shall
cockroach / indoor mainly focus on sewage system
lines or manholes.
2- In case of high infestation of
American cockroaches, control
treatments shall be carried out on
weekly basis until lowering the
infestation to low level.
For more information about
cockroaches’ management please
refer to Tadweer TG for integrated
cockroaches’ management.
Service provider shall survey and inspect all indoor and outdoor areas in each visit searching for any
infestation signs for all pests

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10.22.5. SERVICE FREQUENCY FOR UNSCHEDULED
SERVICES
Table 75
Service frequency for unscheduled services (on demand)
Pest Area Response Follow up Remarks
time frequency
Flies, rodent, Outdoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
mosquitoes, outdoor TG’s follow up
American requirements
cockroaches,
Cockroaches, bed Indoor / 24 hours As per Tadweer Please refer to Tadweer TG’s
bug, ant, tick, and outdoor TG’s follow up
fleas requirements
Dangerous pests Indoor/ 2 hours Daily Dangerous pest shall be responded
outdoor within two hours and the follow up
shall be carried out immediately.
Service control team shall ensure
occupants safety before leaving the
workplace
Stray animals Outdoor 24 hours Daily Stray animals impounding depends
on trapping the feral animals; thus,
its required time is not determined.
However, service provide shall
respond by installing the required
traps within 24 hours.
Stray animals impounding shall be
done by service provider who has
Tadweer permit for Stray animals
impounding. otherwise, the service
shall be outsourced

This guideline aims to explain the required service frequency and scope only. Management methods,
standards, instructions, tools and equipment specifications, safety instructions are mentioned in detail UAE
TGs for integrated management. When applying any treatment, service providers shall follow UAE TG’s
including
1- Integrated flies’ management
2- Integrated mosquitoes’ management
3- Integrated cockroaches’ management
4- Integrated rodent pests’ management.
5- Integrated ant management
6- Integrated bed bug management
7- Integrated termite management
8- Integrated tick and fleas’ management
9- Dangerous pest management
10- Responsible use of pesticides

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11. References

Standard municipal guide for permitting requirements public health pest control companies. Issued
by MOCCAE 2020
UAE guidelines for integrated rodent management 2020
UAE guidelines for integrated mosquitoes’ management 2020
UAE guidelines for integrated flies’ management 2020
UAE guidelines for integrated cockroach management 2020
UAE guidelines for integrated bed bug management 2020
UAE guidelines for integrated ant management 2020
UAE guidelines for integrated dangerous pest management 2020
UAE guidelines for integrated tick and fleas’ management 2020
UAE guidelines for responsible use of pesticides 2020
UAE Federal law no. 10 for the year 2020 regarding pesticides
UAE Federal law no. 13 for the year 2020 regarding public health
UAE Cabinet decree no. 27 for the year 2012 regarding public health pesticides circulation

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