April 6, 2024

Account Number: 8246 10 044 2705690

Security Code: 7194
Service At: 2802 DRYDEN DR
MADISON, WI 53704

NEWS AND INFORMATION

Have questions about your bill? URGENT: AFFORDABLE CONNECTIVITY PROGRAM

Visit us at Spectrum.net/billing MONTHLY CREDITS EXPECTED TO END SOON
Or, call us at 1-855-70-SPECTRUM (1-855-707-7328) You are currently receiving a credit on your monthly bill from the
federal government's Affordable Connectivity Program (ACP).
Unless Congress and the White House take action soon, the
Service from 03/06/24 through 04/05/24 ACP – and your monthly credit – will end early next year.
Summary details on following pages
Visit Spectrum.com/SaveACP to send a pre-written email to
Previous Balance 87.49 President Biden and your elected representatives in Washington
Payments Received -Thank You! -87.49 D.C. urging them to take action and fully fund the program and
Adjustments -30.00 protect the credit that you rely on to stay connected.
_________________________
Remaining Balance -$30.00
Spectrum Internet™ 59.99 Enroll in Auto Pay today! Spectrum Auto Pay is a convenient
way to pay your bill on time every month without the hassle of
Taxes, Fees and Charges 0.16
buying stamps or writing checks. Visit Spectrum.net/autopay
Current Charges $60.15 ________________________

Out-of-Home WiFi Update: A nationwide network of WiFi access

Total Due by 04/23/24 $30.15
points is available to Spectrum Mobile customers through the
Spectrum Mobile Out-of-Home WiFi network. Please note that on
or after 1/15/2024, the Spectrum Out-of-Home WiFi network will no
longer be provided as part of Spectrum Internet service. To learn
more about WiFi access points, visit Spectrum.net/accesspoints .
You can also add Mobile service to your account by visiting
Spectrum.com/mobile.
_________________________

Planning a Move this season? Spectrum makes it easy. We'll

get your Spectrum services set up in your new home so you can
get settled even faster. Manage your account through the My
Spectrum App and learn about self-install options to handle your
Thank you for choosing Spectrum. move on your terms. Call 1-855-444-6942 or visit
We appreciate your prompt payment and value you as a customer. Spectrum.net/easymove .
_________________________
SAVE $5 PER MONTH: ENROLL IN AUTO PAY
As a valued Spectrum Internet customer, you are eligible for a discount of $5.00
per month when you enroll in Auto Pay. Sign up at Spectrum.net/autopay.

April 6, 2024

GAGAN KUMAR RATAKONDA

Account Number: 8246 10 044 2705690
Service At: 2802 DRYDEN DR
MADISON, WI 53704
4145 S FALKENBURG RD RIVERVIEW FL 33578-8652 keep
8634 0190 NO RP 06 12072023 NNNNNYNN 01 992416
Total Due by 04/23/24 $30.15
GAGAN KUMAR RATAKONDA Amount you are enclosing $
2802 DRYDEN DR
MADISON, WI 53704

Please Remit Payment To:

SPECTRUM
PO BOX 94188
PALATINE IL 60094-4188

824610044270569000030155
Page 2 of 4 April 6, 2024

GAGAN KUMAR RATAKONDA Have questions about your bill?

Account Number: 8246 10 044 2705690 Visit us at Spectrum.net/billing
Security Code: 7194 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8634 0190 NO RP 06 12072023 NNNNNYNN 01 992416

Charge Details
Previous Balance 87.49
Credit Card Payment 12/23 -87.49
Tax and Fees - This statement reflects the current taxes and fees for
your area (including sales, excise, user taxes, etc.). These taxes and fees
Payments received after 04/06/24 will appear on your next bill.
may change without notice. Visit spectrum.net/taxesandfees for more
information.
Adjustments
ACP Internet Credit - Adjustment 03/05 -30.00 Terms & Conditions - Spectrum's detailed standard terms and
conditions for service are located at spectrum.com/policies.
Adjustments Total -$30.00
Recovery Fee - The State Cost-Recovery Fee is not a tax Charter is
Remaining Balance -$30.00 required to collect from its customers by law, but is a charge that is made
in order to recoup money paid by the company for taxes imposed on it.
Service from 03/06/24 through 04/05/24
ACP Information - Your satisfaction is important to us. If you are not fully
Spectrum Internet™ satisfied with your Internet service under the Affordable Connectivity
Program, or if you had trouble enrolling in the program, you can file any
Spectrum Internet 84.99 concern with the FCC Consumer Complaint Center at
Promotional Discount -30.00 https://consumercomplaints.fcc.gov/hc/en-us or you may call (877)
Your promotional price will expire on 10/05/24 384-2575.

WiFi Service 5.00 Spectrum Terms and Conditions of Service - In accordance with the
$59.99 Spectrum Terms and Conditions of Service, Spectrum services are billed
on a monthly basis. Spectrum does not provide credits for monthly
Spectrum Internet™ Total $59.99 subscription services that are cancelled prior to the end of the current
billing month.

Taxes, Fees and Charges Spectrum Security Center: Spectrum offers tools and solutions to keep
you and your family safe when connected. Learn how to safeguard your
State Cost Recovery Fee 0.16 information, detect scams and how to identify fraud alerts. Learn more at
Taxes, Fees and Charges Total $0.16 Spectrum.net/SecurityCenter.

Current Charges $60.15 Past Due Fee / Late Fee Reminder - A late fee will be assessed for past
Total Due by 04/23/24 $30.15 due charges for service.

Messages continued from page 1

Stay protected with Spectrum. Spectrum is dedicated to keeping
you and your family safe online. Visit
Spectrum.net/securitycenter for tools and solutions to keep
your personal information secure .
_________________________

Continued on the next page....

Local Spectrum Store: 2257 Zeier Rd, Madison, WI 53704 Store Hours: Mon thru Sat - 10:00am to 8:00pm; Sun - 12:00pm to 5:00pm

Visit Spectrum.com/stores for store locations. For questions or concerns, visit Spectrum.net/support.

Simplify your life with Auto Pay! Payment Options

Spend less time paying your bill Pay Online - Sign in to Spectrum.net to pay or view your bill.
and more time doing what you love.
Pay by Mail - Detach payment coupon and enclose with your check
It's Easy - No more checks, stamps or trips to the post office made payable to Spectrum.
It's Secure - Powerful technology keeps your information safe
It's Flexible - Use your checking, savings, debit or credit card For questions or concerns, please call 1-855-757-7328.
It's FREE - And helps save time, postage and the environment

Set up easy, automatic bill payments with Auto Pay!

Visit: spectrum.net/myaccount
(My Account login required)
Page 3 of 4 April 6, 2024

GAGAN KUMAR RATAKONDA Have questions about your bill?

Account Number: 8246 10 044 2705690 Visit us at Spectrum.net/billing
Security Code: 7194 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8634 0190 NO RP 06 12072023 NNNNNYNN 01 992416

Insufficient Funds Payment Policy - Charter may charge an insufficient

funds processing fee for all returned checks and bankcard charge-backs.
If your check, bankcard (debit or credit) charge, or other instrument or
electronic transfer transaction used to pay us is dishonored, refused or
returned for any reason, we may electronically debit your account for the
payment, plus an insufficient funds processing fee as set forth in your
terms of service or on your Video Services rate card (up to the amount
allowable by law and any applicable sales tax). Your bank account may be
debited as early as the same day payment is dishonored, refused or
returned. If your bank account is not debited, the returned check amount
(plus fee) must be replaced by cash, cashier's check or money order.

Complaint Procedures - If you disagree with your charges, you need to

register a complaint no later than 60 days after the due date on your bill
statement.

Franchise Administrator - Public Utility Commission of Texas PO Box

13326 Austin TX 78711-3326 Phone: (888) 782-8477

Timely Payment - If your payment is not received by the next billing

statement, your account is subject to interruption of service. Charter
equipment may be rendered non-functional prior to termination. You may be
subject to a change of service charge to reinstate your digital channels and
Internet service when function is restored.

Statements with Zero or Credit Balances - Customers with a zero or

credit balance on their bill will not receive a paper statement.
Page 4 of 4 April 6, 2024

GAGAN KUMAR RATAKONDA Have questions about your bill?

Account Number:: 8246 10 044 2705690 Visit us at Spectrum.net/billing
Security Code: 7194 Or, call us at 1-855-70-SPECTRUM (1-855-707-7328)
8634 0190 NO RP 06 12072023 NNNNNYNN 01 992416