GE Healthcare Installation Instructions

PN 2000966-388

Dash™ 3000/4000/5000 Patient Monitor

(Software Version 6.5)

Introduction
These service instructions describe how to install Dash 3000/4000/5000 patient
monitor version 6.5 software using one of the following installation configurations:
„ PC or PC laptop connected to a Dash 3000/4000/5000 monitor.
„ PC or PC laptop connected to the Unity Network MC network.
„ Clinical Information Center (CIC) with a CD-ROM drive networked to the
patient monitor(s).

GE software is tested for backward compatibility. To find out if new software is

available or if compatibility issues exist, call GE technical support at 1-800-558-
7044.

The following procedures are required to install the software:

1. “Prepare for the software installation” on page 2.

2. “Connect the download device” on page 3.
3. “Change the PC’s IP address” on page 5.
4. “Disable firewall/networking services” on page 6.
5. “Set up the file server” on page 7.
6. “Record defaults” on page 8.
7. “Transfer patient monitor defaults” on page 11.
8. “Download the software files” on page 12.
9. “Verification” on page 16.
10. “Confirmation” on page 17.
11. “Perform checkout procedures” on page 17.
12. “Track software installation” on page 18.
13. “Return the PC to the original settings” on page 18.

2000966-388A Dash 3000/4000/5000 Patient Monitor 1

26 April 2007
Prepare for the software installation

CAUTION
LOSS OF MONITORING — There may be a temporary loss of monitoring
functions throughout various parts of the monitoring system until the install
is complete on each patient monitor in the system. Do not download
software while a patient monitor is connected to a patient. Medical staff
should be prepared to cover patients in need during these periods of lost
monitoring functions.

Before you begin the installation, inform an appropriate, responsible member of the
site’s staff that you are installing new software on the patient monitor(s) so they may
take appropriate action.

Verify minimum requirements

CIC with a CD-ROM Drive to

PC to patient monitor or Dash Port 2 PC to Unity Network MC network
patient monitor

„ One software version 6.5 upgrade CD-ROM

„ Patient monitor running software version 4C or later
„ Patient monitor with a 823 processor board

„ Microsoft® Windows® XP or 2000 operating system Clinical Information Center (CIC) with a
CD-ROM drive networked with the patient
„ CD-ROM drive
monitor(s)
„ Network card
„ Pentium II processor or higher NOTE
„ Minimum 64 MB of RAM If the CIC does not have a CD-ROM drive,
use the PC to Patient Monitor or PC to
Category 5 crossover patch cable Category 5 network patch cable Unity Network MC network installation
(pn 415480-001) (pn 408997-001) method.

NOTE
„ In order to upgrade software using a PC, you must be able to change the IP address on
the PC.
„ If you are using a PC laptop with a docking station, remove the laptop from the docking
station before you begin the installation.
„ If you are using a PC with a wireless network connection, remove or disable the
wireless network card before you begin the installation.
„ If the patient monitor is using a Dash Port 2, update the docking station software before
updating the patient monitor software. Then remove the patient monitor from the
docking station before updating the patient monitor software.
„ If the patient monitor is using a Dash Port, remove the patient monitor from the docking
station before you begin the installation.

2 Dash 3000/4000/5000 Patient Monitor 2000966-388A

Identify patient monitor software and hardware version
The patient monitor must be running software version 4C or later. Perform the
following procedure to identify the current software version.

1. From the Main Menu, select MORE MENUS > MONITOR SETUP >
REVISION AND ID > SOFTWARE REVISION DISPLAY.
2. Locate MAIN SW REVISION.
3. Verify the software version is 4C or later.

The patient monitor must have an 823 processor board. Perform the following
procedure to identify the current hardware version.

1. Activate the patient monitor’s BOOT LOADER program:

a. Simultaneously press the Trim Knob control and the following keys:
(Dash 3000) NBP Go/Stop and Function.

(Dash 4000) NBP Go/Stop and Zero All.

(Dash 5000) NBP Auto and Zero All.

b. Hold down the keys and the Trim Knob control until the screen goes
blank.
c. Continue pressing the keys and release the Trim Knob control.
d. Continue to press the keys until the BOOT LOADER program displays.
2. Locate Hardware Versions.
3. Locate and note the CPU: version (X-XX where X = 1 or 7, and XX = BB or
TB)________________________
4. Verify the hardware version is MPC823.
5. Locate Internet Adr: and note the address: ____________________________

If your patient monitor is not running software version 4C or later or does not have
an 823 processor board, contact your local sales representative for upgrade
information.

Connect the download device

CAUTION
CONNECT THE EQUIPMENT TO AN AC POWER SOURCE — The
patient monitor and PC should use a reliable power source during the
installation process. Do not use battery power during the install. A battery
failure during the install process may result in an update process failure.

If a failure occurs while any boot code components are loading, full or
partial monitoring capability is lost. The patient monitor is rendered useless
and requires service by a manufacturer technical support engineer.

2000966-388A Dash 3000/4000/5000 Patient Monitor 3

PC to Dash Port 2 docking station, patient monitor or Unity Network MC network
Connections
NOTE
No more than 3 patient monitors can be updated at the same time when
downloading software files from a PC.

1. Connect one end of the category 5 crossover or network patch cable to the PC
network card.
2. Connect the other end of the category 5 crossover patch cable as follows:
‹ Connect to the ETHERNET port of the docking station if the patient
monitor is using a Dash Port 2 docking station. Update the docking station
software before updating the patient monitor software.
‹ Connect to the ETHERNET port of the patient monitor if no docking
station or network is used.
‹ Connect to the Unity Network MC network Ethernet tap if updating
software using the network. If you connect directly to the Unity Network
MC network Ethernet tap, verify that the patient monitor or docking station
is also connected to the Unity Network MC network Ethernet tap.

3. Power on the PC.

4. Continue with the instructions, “Change the PC’s IP address” on page 5.

CIC with a CD-ROM Drive to Unity Network MC Connections

1. Record the CIC CARE UNIT NAME and NUMBER:____________________
2. Verify the patient monitor is connected to the CIC via the Unity Network MC
network and verify the CIC’s IP address begins with 126 or matches the
beginning of the institution’s network address.
a. From the CIC application Main Menu, select Setup CIC.
b. Select the Service Password tab.
c. Type the password mms_com and press Enter.
d. Type cmd and press Enter.
e. At the prompt, type ipconfig<space>/all and press Enter.
f. Record the institution’s network address: __________________________
g. Type exit and press Enter.
3. Select View Other > Select Unit > Select Bed to verify that the patient monitor
can be viewed.
4. Continue with the instructions, “Set up the file server” on page 7.

4 Dash 3000/4000/5000 Patient Monitor 2000966-388A

Change the PC’s IP address

Windows XP Windows 2000

1. From the toolbar, select Start > Run.

2. Type cmd and press Enter.

3. Type ipconfig<space>/all and press Enter.

4. If the IP address and subnet mask are defined, record them:

„ IP address: ______________________________________
„ Subnet mask: ____________________________________

5. From the toolbar, select Start > Control From the toolbar, select Start > Settings
Panel > Network Connections. > Control Panel > Network and Dial-up
Connections.

6. Right-click Local Area Connection.

7. Select Properties.

8. Select Internet Protocol (TCP/IP).

9. Click Properties.

10. Select Use the following IP address.

11. In the IP Address field, type an IP address. If the patient monitor’s address begins
with 126, use 126.003.145.229.
„ If using a PC connected to the Unity Network MC network, the IP address on the
PC must match the institution’s Unity Network MC network domain. The network
domain is defined by the first numbers used in the IP address and subnet mask. If
the patient monitor’s address does not begin with 126, contact the IT department
for an IP address.
„ If using a PC connected to a Dash patient monitor or Dash Port 2 docking station
with a patient monitor, and the IP address does not begin with 126, change the PC
IP address to match the first 3 digits of the patient monitor’s address. The
remaining address must be unique.

12. In the Subnet mask field, type 255.0.0.0.

13. In the Default gateway field, type 126.003.145.229 and click OK.

14. If prompted to restart the PC, select No.

15. From the toolbar, select Start > Control From the toolbar, select Start > Settings
Panel. > Control Panel.

16. Double-click System and select the Double-click System and select the
Computer Name tab. Network Identification tab.

17. Record the full computer name: __________________________________________

18. Close all open windows.

19. Restart the PC.

20. Continue with the instructions, “Disable firewall/networking services” on page 6.

2000966-388A Dash 3000/4000/5000 Patient Monitor 5

Disable firewall/networking services
If your PC is running any firewall protection or networking services, such as Cisco
Systems VPN, BlackIce or a wireless network card, perform the following
procedure to disable these services on the PC.

1. Select one of the following from the toolbar:

‹ Windows XP: Start > Control Panel > Administrative Tools > Services.
‹ Windows 2000: Start > Settings > Control Panel > Administrative Tools
> Services.

2. In the list of available firewall/networking services, double-click the service

(e.g. BlackICE) to be disabled.

3. In the specific service (e.g. BlackICE) properties window, select Stop.

NOTE
If you receive an error message, repeat this step.

Service
status

Stop button

4. Verify that the Service status reads Stopped.

5. Select OK and close all windows.
6. Repeat these instructions for all VPN, wireless network cards or any firewall
protection programs running on your PC.

NOTE
If you are unsure of the firewall/networking services on your PC, contact your
local IT administrator for details. Windows 2000 and XP PCs allow you to send
a list of services to your IT administrator.

7. Continue with the instructions, “Set up the file server” on page 7.

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Set up the file server

CAUTION
EQUIPMENT DAMAGE — Do not perform simultaneous downloads to
patient monitors from the Unity Network MC network or a CIC.
Performing more than one download from the network or more than four
downloads from a CIC at the same time could cause an update process
failure that damages your patient monitor.

NOTE
‹ Use the List or Details view on your PC when starting the netUpdate.exe
application. Do not use the Thumbnail view.
‹ Always run the netUpdate.exe application from the CD-ROM directory.
Do not run the application from any other directory.

PC to Dash Port 2 docking station, patient monitor or Unity Network MC network

connections
1. Insert the CD-ROM into the CD-ROM drive.
2. Double-click My Computer.
3. Double-click the CD-ROM drive.
4. Select dl > code > netUpdate.exe.
5. Select netUpdate - # Nodes from the toolbar.
6. On the netUpdate window, look for the PC’s IP address or PC name. If you
don’t see the address, click Refresh until the IP address or PC name displays.
7. Continue with the instructions to record defaults for “PC to patient monitor or
Unity Network MC network connections” on page 8.

CIC with a CD-ROM drive to Unity Network MC network connections

1. Insert the CD-ROM into the CD-ROM drive.
2. From the CIC Main Menu, select SETUP CIC.
3. Select the SERVICE PASSWORD tab.
4. Type the password mms_com and press Enter.
5. At the command prompt, type E:\dl\cinstall d36_5 and press Enter.
6. After the message “Install Complete” displays, type exit and press Enter.
7. Remove the CD.
8. Continue with the instructions to record defaults for “CIC with a CD-ROM
drive to Unity Network MC network connections” on page 9.

2000966-388A Dash 3000/4000/5000 Patient Monitor 7

Record defaults
PC to patient monitor or Unity Network MC network connections
Perform the following procedure to record the patient monitor defaults.

1. On the patient monitor, select MORE MENUS > MONITOR SETUP >
SERVICE MODE .
2. Enter the password (today’s date in DDMM format).
3. Select MONITOR SETTINGS and record the following (cannot be printed).
‹ UNIT NAME: _______________________________________________
‹ BED NUMBER: _____________________________________________
‹ INTERNET ADDRESS: _______________________________________

4. Select PREVIOUS MENU > MENU SETUP and record the following (cannot
print).
‹ MONITOR DEFAULTS PASSWD: ______________________________
‹ ADMIT MENU: ______________________________________________

5. Select MAIN MENU > MORE MENUS > MONITOR SETUP > REVISION
AND ID and print the SOFTWARE REVISON DISPLAY windows.
6. Select GRAPH (PRINT) SETUP > GRAPH (PRINT) LOCATION and print
the following:
‹ MANUAL GRAPH (PRINT) LOCATION:_________________________
‹ ALARM GRAPH (PRINT ON ALARM) LOCATION:________________
‹ PRINT WINDOW LOCATION: _________________________________
‹ 12 LEAD PRINT LOCATION: __________________________________

7. Activate the patient monitor’s BOOT LOADER program.

8. Select SERVICE MENU > OPTIONS MENU.
9. Record the ENABLED SOFTWARE OPTIONS.
v4 software options X v5 and v6 software options X
INVASIVE BP INVASIVE BP0
0 = BP1 and BP2 are disabled. INVASIVE BP1
2 = BP1 and BP2 are enabled. INVASIVE BP2
INVASIVE BP3
INVASIVE BP4
Hi-RES TRENDS Hi-RES TRENDS
12SL 12SL
CO2 (End Tidal) CO2 (End Tidal)
ACI-TIPI ACI-TIPI
CARDIO-PULMONARY CARDIO-PULMONARY
CARDIAC FEATURES CARDIAC FEATURES
NETWORK CONNECTIVITY NETWORK CONNECTIVITY
AVOA PLUS

10. Exit BOOT LOADER and return the patient monitor to operating mode.
11. Continue with the instructions, “Transfer patient monitor defaults” on page 11.

8 Dash 3000/4000/5000 Patient Monitor 2000966-388A

CIC with a CD-ROM drive to Unity Network MC network connections
Before you record the custom defaults, obtain a copy if the Custom Defaults section
of the patient monitor’s operator’s manual from the clinical or biomedical staff. If
this information is not available, manually record or print out the custom defaults.
Perform the following procedure to record the defaults.

1. On the patient monitor, select MORE MENUS >MONITOR SETUP >

MONITOR DEFAULTS > RECALL DEFAULT.
Record any default name identified by an asterisk (*) or a non-factory default
name. You must print or record the default settings for these non-factory default
names.

Factory default name Custom default name

ADULT0/NEO0/OR0

ADULT1/NEO1/OR1

ADULT02/NEO2/OR2

ADULT3/NEO3/OR3

ADULT4/NEO4/OR4

2. Select the first of the non-factory default names.

3. Print the default settings for each of the following menus.
‹ SETUP DEFAULT ARRHYTHMIA ALARM LEVELS
‹ SETUP DEFAULT PARAMETER ALARM LEVELS
‹ SETUP DEFAULT LIMITS
‹ SETUP DEFAULT DISPLAY
‹ SETUP DEFAULT PARAMETER PRIORITY

NOTE
There are more defaults than can display in one information window.
Pressing the Graph Go/Stop (Print) key only prints the information
displayed on the screen. Make sure you scroll through and print every
default in each information window.

NOTE
To record which parameters are selected to display as reduced size
parameter windows in the SETUP DEFAULT PARAMETER PRIORITY
menu, manually note the selected parameters on the printout.

NOTE
If you do not have access to a writer or printer on the network, record the
defaults by hand in the Custom Defaults worksheet provided in the patient
monitor’s operator’s manual.

4. Select MAIN MENU > MORE MENUS > MONITOR SETUP > SERVICE
MODE.
5. Enter the password (today’s date in DDMM format).

2000966-388A Dash 3000/4000/5000 Patient Monitor 9

 6. Select MONITOR SETTINGS and record the following (cannot be printed).
‹ UNIT NAME: _______________________________________________
‹ BED NUMBER: _____________________________________________
‹ INTERNET ADDRESS: _______________________________________

7. Select PREVIOUS MENU > MENU SETUP and record the following (cannot
be printed).
‹ MONITOR DEFAULTS PASSWD: ______________________________
‹ ADMIT MENU: ______________________________________________

8. Select MAIN MENU > MORE MENUS > MONITOR SETUP > REVISION
AND ID and print the SOFTWARE REVISON DISPLAY windows.
9. Select GRAPH (PRINT) SETUP > GRAPH (PRINT) LOCATION and print
the following:
‹ MANUAL GRAPH (PRINT) LOCATION:_________________________
‹ ALARM GRAPH (PRINT ON ALARM) LOCATION:________________
‹ PRINT WINDOW LOCATION: _________________________________
‹ 12 LEAD PRINT LOCATION: __________________________________

10. Repeat all of these steps for each default name.

11. Activate the patient monitor’s BOOT LOADER program.
12. Select SERVICE MENU > OPTIONS MENU.
13. Record the ENABLED SOFTWARE OPTIONS.
v4 software options X v5 and v6 software options X
INVASIVE BP INVASIVE BP0
0 = BP1 and BP2 are disabled. INVASIVE BP1
2 = BP1 and BP2 are enabled. INVASIVE BP2
INVASIVE BP3
INVASIVE BP4
Hi-RES TRENDS Hi-RES TRENDS
12SL 12SL
CO2 (End Tidal) CO2 (End Tidal)
ACI-TIPI ACI-TIPI
CARDIO-PULMONARY CARDIO-PULMONARY
CARDIAC FEATURES CARDIAC FEATURES
NETWORK CONNECTIVITY NETWORK CONNECTIVITY
AVOA PLUS

14. Exit BOOT LOADER and return the patient monitor to operating mode.
15. Continue with the instructions, “Download the software files” on page 12.

10 Dash 3000/4000/5000 Patient Monitor 2000966-388A

Transfer patient monitor defaults
NOTE
Only perform this procedure for PC to patient monitor or Unity Network MC
network connections.

Perform the following procedure to transfer the patient monitor defaults to the PC.

1. Create a folder on your PC to save the patient monitor default data file.

NOTE
The folder name cannot contain any spaces. Neither can any of the directory
path. For example, you cannot save the folder to My<space>Computer.

2. On the PC, select the netUpdate application and select Refresh until your PC
displays in the list.

NOTE
Make sure the patient monitor is in normal operating mode, not BOOT
LOADER.

3. From the netUpdate application, select the patient monitor to be updated.

4. Select Load Wizard.
5. Select Browse.
6. Select the directory to the folder you created and select OK.
7. On the patient monitor, select MORE MENUS > MONITOR SETUP >
SERVICE MODE.
8. Enter the password (today’s date in DDMM format).
9. Select MONITOR SETTINGS > STORE MONITOR DEFAULTS FOR
NETWORK TRANSFER.
10. Select YES. When the files are successfully saved, the message “Unit Defaults
Have Been Saved” displays on the patient monitor.
11. From the netUpdate application, select Next. The message “Enter the boot
code on the selected monitor and perform the software download” displays on
the netUpdate application.

NOTE
Do not close the Load Wizard window. It must be open to verify the data file.

12. Verify the folder on the PC contains a data file.

13. Continue with the instructions, “Download the software files” on page 12.

NOTE
You can also transfer all patient monitor defaults, custom default names, 12SL
location, and 12SL site from one patient monitor on the Unity Network MC
network to other patient monitors with the same software version, patient-
monitor type, software package, and country code. For instructions to transfer
patient monitor defaults, refer to the Service Manual.

2000966-388A Dash 3000/4000/5000 Patient Monitor 11

Download the software files

CAUTION
When downloading the software files, follow the installation sequence
order defined or you could render the patient monitor useless until it can be
serviced by a manufacturing technical support engineer.

NOTE
If you can see the download files but are unable to download the software,
check that your Cisco Systems VPN and firewall protections are stopped. See
the instructions on how to stop BlackICE and Cisco VPN in the section
“Disable firewall/networking services” on page 6.

Perform the following procedure to download the software files.

1. Activate the patient monitor’s BOOT LOADER program, if not already active.
2. Download the Dash Port 2 software (if applicable).
3. Download the patient monitor software files.

Download the Dash Port 2 docking station software file

If the patient monitor is using a Dash Port 2, update the docking station software
before updating the patient monitor software. Perform this procedure to download
the Dash Port 2 software file. The Ethernet cable must be connected to the
ETHERNET port on the Dash Port 2 docking station.

1. Activate the patient monitor’s BOOT LOADER program, if not already active.
2. From the FILE SERVER SELECTION on the patient monitor, select the CIC,
PC name or IP address. If the file server is not found, select EXIT or SEARCH
FOR FILE SERVER AGAIN until the CIC, PC name or IP address displays.
3. From the DIRECTORY SELECTION SERVER select:
dl\update.net\dash\DP2_2_0
4. From the SCRIPT NAME SELECTION on the patient monitor, select the
dp2_2_0.scr.
5. When the message “The file you are loading is not part of the normal update
procedure. Do NOT load it unless you are directed to do so.” displays, use the
Trim Knob control to select YES.
6. When the message “Load these files from ‘dp2_2_0.scr’?” displays, use the
Trim Knob control to select YES.
The patient monitor returns to the DIRECTORY SELECTION SERVER after
the file is successfully installed.

7. Disconnect the patient monitor from the Dash Port.

8. Connect the category 5 crossover or network patch cable to the ETHERNET
port on the patient monitor.
9. Verify the network connection is enabled.
10. Verify that the netUpdate application displays the patient monitor.
11. Continue with the instructions, “Download the patient monitor software files”
on page 13.

12 Dash 3000/4000/5000 Patient Monitor 2000966-388A

Download the patient monitor software files

Download the first patient monitor software file

CAUTION
Do not reboot or power cycle the patient monitor while downloading the
boot code or you could render the patient monitor useless until it can be
serviced by a manufacturing technical support engineer.

Perform the following procedure to download the first software file.

1. Activate the patient monitor’s BOOT LOADER program, if not already active.
2. From the FILE SERVER SELECTION on the patient monitor, select the CIC,
PC name or IP address. If the file server is not found, select EXIT or SEARCH
FOR FILE SERVER AGAIN until the CIC, PC name or IP address displays.
3. From the DIRECTORY SELECTION SERVER, select one of the following:
‹ dl\update.net\dash\6_5_AE — The Dash software for English, Czech,
Danish, Dutch, French, German, Hungarian, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish or Swedish languages.
‹ dl\update.net\dash\6_5_ASI — The Dash software for Chinese or Japanese
languages and service-only English.

NOTE
If you need to change the language selection, you must reinstall the
software file and select a new DIRECTORY SELECTION SERVER
option.

4. From the SCRIPT NAME SELECTION on the patient monitor, select

load_1st.scr.
NOTE
If you receive the following message, skip this procedure and continue with
the instructions, “Download the second patient monitor software file” on
page 14.

THE HARDWARE REQUIRES VERSION 6 SOFTWARE OR LATER.

THIS VERSION OF SOFTWARE IS NOT COMPATIBLE WITH THE
MONITOR.

5. When the message “The file you are loading is not part of the normal update
procedure. Do NOT load it unless you are directed to do so.” displays, turn
and press the Trim Knob control to select YES.
6. When “Load these files from ‘load.scr’?” displays, use the Trim Knob control
to select YES.
NOTE
The patient monitor reboots after the file is successfully installed.

7. Continue with the instructions, “Download the second patient monitor software
file” on page 14.

2000966-388A Dash 3000/4000/5000 Patient Monitor 13

Download the second patient monitor software file
NOTE
After the new version of boot code is downloaded, the patient monitor may
display the following message:

WARNING: THIS VERSION OF BOOT CODE IS NOT COMPATIBLE

WITH THE VERSION OF MAIN CODE CURRENTLY STORED IN
FLASH. PLEASE UPDATE TO COMPATIBLE VERSIONS.

Ignore this message and continue to download the second software file
following the procedure below.

Perform the following procedure to download the software file.

1. Activate the patient monitor’s BOOT LOADER program, if not already active.
2. From the FILE SERVER SELECTION on the patient monitor, select the CIC,
PC name or IP address. If the file server is not found, select EXIT or SEARCH
FOR FILE SERVER AGAIN until the CIC, PC name or IP address displays.
3. From the DIRECTORY SELECTION SERVER, select one of the following:
‹ dl\update.net\dash\6_5_AE — The Dash software for English, Czech,
Danish, Dutch, French, German, Hungarian, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish or Swedish languages.
‹ dl\update.net\dash\6_5_ASI — The Dash software for Chinese or Japanese
languages and service-only English.

NOTE
If you need to change the language selection, you must reinstall the
software file and select a new DIRECTORY SELECTION SERVER
option.

4. From the SCRIPT NAME SELECTION on the patient monitor, select

load_2nd.scr.
5. When the message “The file you are loading is not part of the normal update
procedure. Do NOT load it unless you are directed to do so.” displays, use the
Trim Knob control to select YES.
6. When “Load these files from ‘load_2nd.scr’?”displays, use the Trim Knob
control to select YES.
NOTE
The patient monitor reboots after the file is successfully installed.

7. Continue with the instructions, “Download the third patient monitor software
file” on page 15.

14 Dash 3000/4000/5000 Patient Monitor 2000966-388A

Download the third patient monitor software file
NOTE
The Masimo DAS code will only download if the Masimo DAS assembly is
installed.

NOTE
After the new version of boot code is downloaded, the patient monitor may
display the following message:

WARNING: THIS VERSION OF BOOT CODE IS NOT COMPATIBLE

WITH THE VERSION OF MAIN CODE CURRENTLY STORED
IN FLASH. PLEASE UPDATE TO COMPATIBLE VERSIONS.

Ignore this message and continue to download the software file following the
procedure below.

Perform the following procedure to download the final software file.

1. Activate the patient monitor’s BOOT LOADER program, if not already active.
2. From the FILE SERVER SELECTION on the patient monitor, select the CIC,
PC name or IP address. If the file server is not found, select EXIT or SEARCH
FOR FILE SERVER AGAIN until the CIC, PC name or IP address displays.
3. From the DIRECTORY SELECTION SERVER, select one of the following:
‹ dl\update.net\dash\6_5_AE — The Dash software for English, Czech,
Danish, Dutch, French, German, Hungarian, Italian, Norwegian, Polish,
Portuguese, Russian, Spanish or Swedish languages.
‹ dl\update.net\dash\6_5_ASI — The Dash software for Chinese or Japanese
languages and service-only English.

NOTE
If you need to change the language file selection, you must reinstall the
software file and select a new DIRECTORY SELECTION SERVER
option.

4. From the SCRIPT NAME SELECTION on the patient monitor, select either
load_3rd _hw_cpu_1.scr or load_3rd _hw_cpu_7.scr depending on the cpu
hardware version noted when you identified hardware (refer to step 3 under
“Identify patient monitor software and hardware version” on page 3).
5. When the message “Load these files from ‘load_3rd _hw_cpu_x.scr’?”
displays, use the Trim Knob control to select YES. The patient monitor
displays the FILE SERVER SELECTION after the file is successfully
installed.
If the patient monitor is not configured for the Masimo SpO2 option, the patient
monitor may display the following message:

DAS board does not contain Masimo DSP

Masimo software download aborted

dash3.cof DAS board

If this message displays, ignore this message and allow the download to
continue/complete.

2000966-388A Dash 3000/4000/5000 Patient Monitor 15

 If the patient monitor displays an “Error during load” message, verify that the
patient monitor has an 823 processor (refer to “Identify patient monitor
software and hardware version” on page 3). If the patient monitor does have an
823 processor, attempt to download the final software file again, beginning with
step 1 on this page. If the final file will not load, contact technical support.

When the software download successfully completes, the message “Clearing

SRAM, Load complete” displays.

6. From the FILE SERVER SELECTION on the patient monitor, select Start
Patient Monitoring.
7. Continue with the instructions, “Verification” on page 16.

Verification
Verify defaults
NOTE
Only perform this procedure for PC to patient monitor or Unity Network MC
network connections.

For CIC with a CD-ROM drive to Unity Network MC network connections,

after the installation is complete, verify custom defaults match the information
you printed or recorded in “Record defaults” on page 8. If any custom defaults
are different, make the appropriate changes to restore the default to the site’s
preferred setting.

After the software download is complete, perform the following procedure to verify
the patient monitor defaults were retained.

1. On the netUpdate application, wait for the message “Waiting for the monitor to
return to the network” to disappear from the netUpdate application.
2. Select Next. The message “UNIT DEFAULTS HAVE BEEN SAVED” displays
on the patient monitor.
3. Select Finish. The message “SUCCESS! The defaults have been verified”
displays on the netUpdate application.
4. Verify that the text file contains the message “PASSED: Defaults verified”.
If the text file contains the message “ERROR: Default tables do not match”
begin these instructions again from “Prepare for the software installation” on
page 2 or contact GE technical support at 1-800-558-7044.

5. Continue with the instructions, “Verify crisis alarm” on page 17.

16 Dash 3000/4000/5000 Patient Monitor 2000966-388A

Verify crisis alarm
Perform the following procedure to verify crisis alarms function.

1. Notify the clinical staff that you are testing an alarm.

2. Connect a patient simulator to the patient monitor under test.
3. Admit a test patient into the patient monitor.
4. Create a crisis alarm (ASYSTOLE) on the patient simulator and verify that:
‹ The patient monitor displays a crisis alarm message and sounds a crisis
alarm.
‹ An alarm graph prints at the chosen location.
‹ The CIC displays a crisis alarm message (if applicable).
5. Discharge the test patient.
6. Reconnect the patient monitor to the docking station (if applicable).
7. Continue with the instructions, “Confirmation” on page 17.

Confirmation
Perform the following procedure to confirm the software installation was successful.

1. From the Main Menu, select MORE MENUS > MONITOR SETUP >
REVISION AND ID > SOFTWARE REVISION DISPLAY.
2. If you downloaded the Dash Port 2 software file, compare the patient monitor’s
software to the following Dash Port 2 software version 2 files:
‹ DASH PORT 2 BOOT = 2.0
‹ DASH PORT 2 MAIN = 2.0

3. Compare the patient monitor’s software to the following software version 6.5
files:
‹ MAIN SW = 6.5
‹ MAIN BOOT SW = 6.5
‹ DAS SW = 6.3
‹ DAS BOOT = 6.0
‹ ECG SW = 1A

4. If the patient monitor’s software versions do not match, the software installation
was not successful. Restart the installation, beginning with the instructions
“Connect the download device” on page 3.
5. Continue with the instructions, “Perform checkout procedures” on page 17.

Perform checkout procedures

Perform the checkout procedures described in the Checkout chapter of the Dash
3000/4000/5000 Patient Monitor Service Manual to ensure the patient monitor is
functioning properly after the upgrade. Go “Set language” if necessary, or continue
with the instructions, “Track software installation” on page 18.

2000966-388A Dash 3000/4000/5000 Patient Monitor 17

 GE Medical Systems Information Technologies
8200 W. Tower Ave. Milwaukee, WI 53223 U.S.A.
© 2007 General Electric Company. All rights reserved.

Set language
If necessary, change the language of the displayed text.

1. Activate the patient monitor’s BOOT LOADER program.

2. Select SET CONFIGURATION.
3. Select the SET LANGUAGE.
4. Select the appropriate language.
5. Manually reboot the monitor to display the new language.

Track software installation

Use MDOC889 on the work order to indicate that this installation has been
performed on each unit.
„ GE Service personnel — Transmit your billing and tracking information on
your open call as you close it.
„ Anyone other than GE Service personnel — Upon completion of this install,
complete an Update Installation Verification Form and return it to the address
on the form.

Continue with the instructions, “Return the PC to the original settings” on page 18.

Return the PC to the original settings

After all the patient monitor updates are completed, reset your PC to its original
settings.
„ Close the netUpdate application on the PC.
„ Reset your system identification (TCP IP protocol) to the original settings you
recorded.
„ Enable your network card, BlackICE, Cisco Systems VPN and any other
firewall protection programs.
„ Delete the unit defaults folder and its contents.
Revision history
Each page of the document has the document part number and revision letter at the
bottom of the page. The revision letter changes each time the document is updated.

Revision Comment

A Release of software version 6.5.

GE Medical Systems Information Technologies, a General Electric Company, going to market as GE Healthcare.

18 Dash 3000/4000/5000 Patient Monitor 2000966-388A

 Update Installation/
Verification Form
NOTE: PLEASE COMPLETE AND FILL IN EACH QUESTION.
IF UPDATING MORE THAN 39 DEVICES, MAKE A COPY OF THIS FORM BEFORE BEGINNING.
Hospital Contact
Hospital Name
Name
Your
Address
Name
City, State, Providence, Service Case #
Postal Code, Zip (optional)
Hospital Phone #
Associated
(including Country
MDOC #
Code, if applicable)

Serial Software Complete Serial Software Complete

Number Version (4) Number Version (4)
(SAMPLE) D1XX0005GXX Version 3C X 20.
1. 21.
2. 22.
3. 23.
4. 24.
5. 25.
6. 26.
7. 27.
8. 28.
9. 29.
10. 30.
11. 31.
12. 32.
13. 33.
14. 34.
15. 35.
16. 36.
17. 37.
18. 38.
19. 39.
The procedures were performed by (Check One): The update has been installed per the indicated procedures, and the checkout
procedure has been performed on each device listed above.

Hospital Biomedical Department Signature:

GE Medical Systems Information Technologies

Sales/Marketing/Clinical Personnel
Date:
GE Medical Systems Information Technologies
Service/Production Personnel
Fax Completed Form To: 1 866 897 9900, Attention: Notification Coordinator