Scribd
Upload
56 views36 pages

05 - Organizational Culture and Group Dynamic

Uploaded by

Tùng Nguyễn Thanh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
56 views36 pages

05 - Organizational Culture and Group Dynamic

Uploaded by

Tùng Nguyễn Thanh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 36

Organizational Behavior

Module 5: Organizational Culture and Group Dynamics


Module Learning Outcomes
Discuss the impact organizational culture has on individuals and the
workplace, group dynamics within organizations
5.1: Discuss the definition and levels of organizational culture
5.2: Describe the external factors associated with organizational culture
5.3: Describe the internal factors associated with organizational culture
5.4: Explain and explore the tension between individual versus groups and group
dynamics in organizational life
1. Defining Organizational Culture

Discuss the definition and levels of organizational culture


• Discuss organizational culture

• Describe the levels of organizational culture


v
• Sets the tone for an organization
• Defines acceptable behavior
• Formed by organization’s values and beliefs
• Outlines organizational procedures
v

Superstructural/ ideological

Symbolic (Artifacts)

Discursive (Values)

Affective and cognitive


(underlying assumptions)
Class Discussion: What’s Your Organization’s Culture?

Take a moment as a class to discuss


your school’s or your company’s
culture. What traits make it
different from other schools or
companies?
Practice Question 1

Who influences organizational culture?

A. Human resources team

B. Every member in an organization

C. Upper level management

D. Entry level employees


Practice Question 2

Schein established three levels of organizational culture. Which of the following


best describes the top part of his pyramid, artifacts?

A. Buzzwords and phrases, rules imposed by the organization

B. Reactions to social and economic change

C. Logos, uniforms, rituals, stories, events

D. Workers’ sense of identity, attitudes and feelings


2. External Factors of Organizational Culture

Describe the external factors associated with organizational culture


• Describe external factors and their influence on organizational culture

• Analyze how organizations can manage external factors


v
• Political factors
• Economic factors
• Industry factors
• Social factors
• Technology factors
Class Discussion: External Factors and Your Culture

For discussion, what external factors


have impacted your school’s or your
company’s culture? How are those
external factors managed?
Practice Question 4

How does technology impact culture within an organization?

A. Technology does not impact organizational culture

B. Technology is detrimental to organizational culture

C. Technology is constantly changing to adapt to new advancements

D. Technology is optional in organizations and therefore its impact differs


3. Internal Factors of Organizational Culture

Describe the internal factors associated with organizational culturw


• Describe internal factors and their influence on organizational culture
• Discuss organizations’ methods for developing and maintaining
culture
• Describe the progression of workplace design
v
• Employees
• Leadership
• Capability and Support
• Nature of Business
• Resources and Technology
Class Discussion: Internal Factors and Your Culture

As a class, discuss the internal


factors that may be influencing your
culture at school or in your company.
v
• Vision statement
• Mission statement
• Code of ethics/Value statement
• Policies and procedures
v

• Taylorism
• Burolandschaft (“office landscape”)
• Cubicle farm
• Open workspaces
Practice Question 5
When conducting an interview for an entry level position, the Human Resources
manager asked a number of behavioral based questions in order to gain a better
understanding of the candidate’s personality and decision making skills. Which
internal factor is the HR manager trying to protect and control?

A. Employee factors

B. Nature of the business factors

C. Leadership factors

D. Capability factors
Practice Question 6
Which of the following is a poor example of how to develop and maintain culture?

A. Create a mission statement

B. Create a stock statement

C. Create a values statement

D. Create a vision statement


Practice Question 7

Which workplace design changed the focus from employee interaction to instead
focus on minimizing overhead costs and providing individual work spaces for each
employee?

A. Taylorism Design

B. Wright’s Office Design

C. Burolandschaft

D. Cubicle Farm
Quick Review
• Organizational culture sets the tone for acceptable behavior within its operations
with its values, mission, vision and code of ethics

• There are, according to Schein, four levels of organizational culture


• External influences on culture include politics, economics, technology, and more
• Employees, leadership, resources and capability are among those internal factors
that can influence culture

• Workplace design can often influence culture


4. Group Dynamics
Explain and explore the tension between individual versus groups and group

dynamics in organizational life.

• Describe various types of groups


• Define successful group development
• Determine successful group structure
• Discuss the advantages and disadvantages of working as a group rather than
as an individual
v
Formal Groups Informal Groups
Command groups Interest groups
Task groups Friendship groups
v
v
• For groups with a specific deadline
v
• Role identity
• Role perception
• Role expectations
• Role conflict
Class Discussion: What’s Your Role?
You play many roles! Think about just ONE
of your roles – student, employee,
son, daughter – and what that role
means. What is your

• Role identity
• Role perception
• Role expectations
• Role conflict

Write down some notes and prepare


to discuss!
v
• Norms are standard acceptable behaviors.
• There are four kinds of norms:
• Performance norms

• Appearance norms

• Social arrangement norms

• Allocation of resources norms


v
Group vs. individual effort

• Social loafing
Group Decision Making: Pros and Cons
Pros
• It’s made with more complete information and knowledge
• It considers diverse points of view
• It is a higher quality decision, because a group will almost always outperform an
individual
• It will lead to a wider acceptance of a solution, because the decision is already
supported by a group of people

Cons
• Decision fatigue
Class Discussion: Groupthink

• What is groupthink?
• How can you prevent groupthink?
Practice Question 1

What is the definition of a command group?

A. A formal group determined by an organization’s hierarchal chart and composed


of individuals reporting to a particular manager.

B. A formal group that has been brought together to complete a particular task.

C. An informal group that has come together to attain a common objective

D. An informal group that has assembled to share common ideals, interests and
other similarities.
Practice Question 2
Which of the following statements best describes a group that’s in the storming stage of
the five-stage model for group development?

A. The group has met, worked together, and have started to understand how they can
achieve success as a group.
B. They have only just been introduced to each other and do not yet completely
understand their purpose.
C. They are experiencing conflict, with each other and over who will be the group’s
leader.
D. They have completed their task and have gone their separate ways.
Practice Question 3

Cohesiveness cannot drive high productivity if what other condition exists?

A. High performance norms

B. Low role expectations

C. Low performance norms

D. High role expectations


Quick Review
• There are formal groups (control, task) and informal group (interest, friendship)
• Groups form in five separate stages: forming, storming, norming, performing and
adjourning

• Roles, norms, status, size and cohesiveness must be considered within a group
structure

• If leveraging a group over an individual, dangers include


• Decision fatigue
• Groupthink
• Groupshift

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy