Operator’s Manual

Copyright Information
CG Triumvirate is a trademark of Agfa Corporation.
CG Times based upon Times New Roman under license from the Monotype Corporation.
Windows is a registered trademark of the Microsoft Corporation.
All other brand and product names are trademarks, service marks, registered trademarks, or
registered service marks of their respective companies.

Limitation of Liability
In no event shall Datamax-O’Neil be liable to the purchaser for any indirect, special or
consequential damages or lost profits arising out of or relating to Datamax-O’Neil’s products, or
the performance or a breach thereof, even if Datamax-O’Neil has been advised of the possibility
thereof. Datamax-O’Neil’s liability, if any, to the purchaser or to the customer of the purchaser
hereunder shall in no event exceed the total amounts paid to Datamax-O’Neil hereunder by the
purchaser for a defective product.
In no event shall Datamax-O’Neil be liable to the purchaser for any damages resulting from or
related to any failure or delay of Datamax-O’Neil in the delivery or installation of the computer
hardware, supplies or software or in the performance of any services.
Some states do not permit the exclusion of incidental or consequential damages, and in those
states the foregoing limitations may not apply. The warranties here give you specific legal rights,
and you may have other legal rights which vary from state to state.

Firmware (Software) Agreement

The enclosed Firmware (Software) resident in the Printer is owned by Licensor or its suppliers and
is licensed for used only on a single printer in the user’s Trade or Business. The User agrees not
to, and not to authorize or permit any other person or party to, duplicate or copy the Firmware or
the information contained in the non-volatile or programmable memory. The firmware (Software)
is protected by applicable copyright laws and Licensor retains all rights not expressly granted. In
no event will Licensor or its suppliers be liable for any damages or loss, including direct, incidental,
economic, special, or consequential damages, arising out of the use or inability to use the
Firmware (Software).

Information in this document is subject to change without notice and does not represent a
commitment on the part of Datamax-O’Neil Corporation. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the
purchaser's personal use, without the expressed written permission of Datamax-O’Neil
Corporation.

All rights reserved

Copyright © 2012, Datamax-O’Neil

Part Number 88-2357-01, Revision A

i
 Important Safety Instructions
This printer has been carefully designed to provide many years of safe, reliable performance. As
with all types of electrical equipment, however, there are a few basic precautions you should take
to avoid hurting yourself or damaging the equipment:

• Carefully read the provided installation and operating instructions.

• Read and follow all warning instruction labels on the printer.
• Place the printer on a flat, firm, solid surface.
• Make sure all openings on the printer remain unblocked; never insert anything into the
openings or ventilation slots.
• Do not place the printer near a heat source.
• Do not use your printer near water, or spill liquid into it.
• Be certain that your power source matches a listed voltage rating for the printer (if unsure,
check with your dealer or local utility company).
• Do not place the power cord where it can be stepped on; and, if the power cord becomes
damaged, immediately replace it.
• If service is required, use only qualified trained technicians to repair your printer.

Agency Compliance and Approvals

UL60950-1; 2nd Edition

CSA C22.2 No. 60950-1-07 2nd Edition

The manufacturer declares under sole responsibility that this product conforms to the following
standards or other normative documents:

EMC: EN 55022 (2006) Class B

EN 50024 (1998) + A1:2001; +A2:2003

Safety: This product complies with the requirements of IEC 60950-1, 2nd Edition, 2005-12

Gost-R

GB4943-2001, GB9254-2008, GB17625-1-2003

FCC:

Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
 Consult the dealer or an experienced radio/TV technician for help.

ii
Contents
1 Getting Started
1.1 Introduction ........................................................................... 1
1.2 Unpacking.............................................................................. 1

2 Printer Setup
2.1 Printer Connections ................................................................. 3
2.1.1 Power Connection ........................................................ 3
2.1.2 Interface Connection .................................................... 4
2.1.3 USB Connection ........................................................... 5
2.2 Loading Media ........................................................................ 9
2.3 Media Sensor Adjustment ......................................................... 11
2.4 Loading Ribbon ....................................................................... 12
2.5 OPTImedia ............................................................................. 15
2.6 Internal Rewinder.................................................................... 16

3 Printer Operation
3.1 Front Panel............................................................................. 19
3.1.1 Display Icons ............................................................... 20
3.2 Windows Driver ...................................................................... 21
Important Notes: .................................................................. 22
3.3 Printer Configuration Utility (NETira CT)...................................... 23
3.4 Media Calibration .................................................................... 25
3.4.1 Quick Calibration......................................................... 25
3.4.2 Empty Calibration........................................................ 25
3.4.3 Standard Calibration .................................................... 26
3.4.4 Advanced Entry Calibration........................................... 28

4 Menu System
4.1 Menu System Overview............................................................ 35
4.2 The User Menu........................................................................ 36
4.3 The Advanced Menu ................................................................ 36
4.4 The Test Menu ........................................................................ 37
4.4.1 User-Defined Label ....................................................... 37
4.5 Menu Details .......................................................................... 37

iii
 5 Maintenance and Adjustments
5.1 Cleaning Intervals ................................................................... 59
5.2 Cleaning the Printhead ............................................................. 60
5.3 Media Width Adjustment .......................................................... 62
5.4 Printhead Pressure Adjustment ................................................. 63
5.5 Printhead Replacement ............................................................ 64
5.6 Resetting the Printer................................................................ 65
5.7 Upgrading Firmware ................................................................ 65

6 Troubleshooting
6.1 Problem Resolution.................................................................. 67
6.2 Hex Dump Mode ..................................................................... 71

Appendix A - Specifications

Appendix B - Wireless and Wired LAN Setup

B.1 Network Card Setup ................................................................ 77
B.2 Wireless Setup........................................................................ 78
B.2.1 Wireless Setup – Infrastructure ...................................... 79
B.2.1 Wireless Setup – Ad-Hoc ............................................... 80
B.3 Installing the Printer Driver ...................................................... 82

Appendix C - Menu Language

C.1 Changing the Menu Language ................................................... 85
C.2 Advanced File Handling Information ........................................... 88

iv
1 Getting Started
1
1..1
1 IIn
nttrro
oddu
uccttiio
onn
Congratulations on your I-Class Mark II printer
purchase. The I-Class Mark II printer family,
hereafter referred to as ‘the printer’, blends the
rugged durability of die-cast construction with
state-of-the-art electronics and user-friendly
features to redefine the standard in industrial
thermal printers.

This manual provides all the information necessary

to operate the printer.

To print labels or tags, simply refer to the

instructions included with the software you have
chosen to create the labels. A Windows™ printer
driver can be found on our website
(http://www.datamax-oneil.com) or on the included
CD-ROM for printing from common applications. If you wish to write a custom program, a copy of
the Programmer’s Manual can also be found on the CD-ROM.

1
1..2
2 U
Unnp
paacck
kiin
ngg
After removing the printer from the packaging material, check the contents. The following items
should be included:

 Printer
 Power Cord
 CD-ROM and Documentation
 Any special or additionally purchased items

Additional Requirements
The following items are necessary for generating
labels from your printer. Contact your customer
support or sales representative for advice on
which media and software may best be suited for your application.

 Serial, USB or Parallel cable

 Ethernet cable for optional LAN connectivity
 Applicable Media and Ribbon

 It is a good idea to save all packaging materials for future use.

Chapter 1 – Getting Started 1

Chapter 1 – Getting Started 2
2 Printer Setup
2
2..1
1 P
Prriin
ntte
err C
Coon
nnne
eccttiio
onnss

2.1.1 Power Connection

 Before connecting the AC Power Cord or interface cables to the printer, ensure the Power On/Off
Switch is in the ‘Off’ position.

Place the printer on a firm, level surface.

Ensure that the Power Switch on the Printer is in the ‘Off’ position.
Connect the AC Power Cord to the receptacle on the back of the Printer, and then plug the AC
Power Cord into a properly grounded outlet. (The power supply automatically detects and
then adjusts to the applied line voltage; see Appendix A for the acceptable voltage
ranges.)

 Power Switch
 AC Power Cord
 Wall Outlet

Chapter 2 - Printer Setup 3

 2.1.2 Interface Connection
The printer can be connected to the host via the
parallel, USB, serial, or optional network
interface. The printer will automatically connect
to the first port that delivers valid data. Once
established, the printer’s power must be cycled
‘Off’ and ‘On’ to change an interface connection.

The Parallel Connection needs a Centronics

IEEE 1284 cable with a 36-pin male connector
for unidirectional (forward channel)
communications, or an IEEE 1284 Compliant
cable for bi-directional communications
(forward and reverse channels). Also, for bi-
directional communications your host must
have supporting software.

The Serial Connection needs a serial interface cable with specific pin-outs for proper
communications (part numbers and pin-outs are given, below; contact your reseller to order). The
interface supports RS-232C communications via a DB-9 connector. Serial port settings are menu-
selectable and must match your host’s serial port settings.

Part # 32-2300-01 Part # 32-2301-01

Optional Ethernet Print Servers (wired and wireless) are available. For information on using
these interfaces, see Appendix B.
The USB Connection needs a USB cable and is supported in Windows 95 and greater operating
systems. Depending upon the operating system of your host computer, installation requirements
may differ slightly, see section 2.1.3 for more information

Chapter 2 - Printer Setup 4

 2.1.3 USB Connection
USB connection to PC requires installation of drivers for both the Port and the Windows Driver
itself. All the files necessary for installation are located on the Accessories CD-Rom. Connect the
printer to the host PC via a standard USB Cable and follow the steps below. The following steps
are for a typical Windows XP system, other versions of Windows may vary.

Step A: Windows Port Driver Installation:

1. Turn on the printer and wait until

the “Ready” screen appears. The PC
will then detect the printer and
launch the “Found New Hardware
Wizard”.

2. Select the “No, not this time” radio

button and then click Next.

3. Select the “Install from a list or

specific (Advanced)” radio button
and then click Next.

4. Select the “Search for the best

driver in these locations” radio
button.

5. Check the “Include this location in

the search” checkbox and then click
Browse.

6. Navigate to driver folder on the CD-

ROM, assuming your CD/DVD drive
is labeled D: the path would be as
follows:

My Computer>D:>assets>windriver

7. Select the folder and then Click

‘OK’. Then Click Next.

Chapter 2 - Printer Setup 5

 8. When prompted click “Continue
Anyway”

9. Windows will now load the drivers

to assign the necessary ports to
the printer.

10. Click Finish to close the wizard.

Proceed to Step B to begin the
installation of the Windows
Printer Driver.

Chapter 2 - Printer Setup 6

 Step B: Windows Printer Driver Installation:

1. The PC will launch the “Found New

Hardware Wizard” again.

2. Select the “No, not this time”

radio button and then click Next.

3. Select the “Install from a list or

specific (Advanced)” radio button
and then click Next.

4. Select the “Search for the best

driver in these locations” radio
button.

5. Check the “Include this location

in the search” checkbox and then
click Browse.

6. Navigate to driver folder on the

CD-ROM, assuming your CD/DVD
drive is labeled D: the path would
be as follows:

My
Computer>D:>assets>windriver

7. Select the folder and then Click

‘OK’. Then Click Next.

Chapter 2 - Printer Setup 7

 8. Select the driver that matches
your model printer. (there may
be multiple models listed) and
then click Next.

9. When prompted click “Continue

Anyway”

10. Windows will now install the

necessary files for the Windows
printer driver.

11. Click Finish to close the wizard.

The printer can now be selected

for use in the printer dialogue box
of any windows application.

Chapter 2 - Printer Setup 8

2
2..2
2 LLo
oaad
diin
nggM
Meed
diia
a
Load media into the printer as follows:

1. Open the media cover. Rotate and unlock the Printhead Latch and raise the Printhead
Assembly.
2. Rotate the Media Guide down.

 Printhead Latch
 Printhead Assembly
 Media Guide

3. Slide the Roll Media onto the Media Hub.

4. Route the Media through the printer as shown. Raise the Media Guide. The Media Guide
should be pushed inward so that it is just touching the edge of the Media.

 Roll Media
 Media Hub
 Media Guide

Chapter 2 - Printer Setup 9

 5. Close the Printhead Assembly and rotate the Printhead Latch to the locked position.

6. Close the cover and press the FEED button several times to position the media and ensure
proper tracking.

 Printhead Assembly
 Printhead Latch

If the printer does not correctly sense the top of each label, it may be necessary to calibrate the
printer (see Section 3.4 Media Calibration).

 The printer is factory set to use 4-inch media (and ribbon, if thermal transfer equipped). When using
a different width of media/ribbon, refer to Section 5.3.

Chapter 2 - Printer Setup 10

2
2..3
3 M
Meed
diia
aSSe
ennsso
orr A
Addjju
ussttm
meen
ntt
The Media Sensor needs to be positioned so that the printer can detect the presence of media and
the top-of-form (except for continuous stock, where the TOF is set through the front panel).

To adjust:

1. With media loaded, as described in Section 2.2, grasp the Slide Tab and move the Sensor
Eye Mark into position over media according to the table below.

 ‘Sensor Eye’ Mark

 Slide Tab

Media Sensor Selection and Adjustment

Media Type Sensor Eye Mark Position Sensing Required

Die-cut Near the middle of the label Gap

Notched Centered over the notch Notch

Reflective Centered over the black mark Black Mark

Continuous Near the middle of the media Continuous

Chapter 2 - Printer Setup 11

2
2..4
4 LLo
oaad
diin
nggR
Riib
bbbo
onn
Ribbon is required with thermal transfer media. It is recommended that the width of the ribbon be
slightly wider than the media being used. The printer can use either ribbons with the ‘coating side
in’ or ribbons with the ‘coating side out’. To load:

• Using a ribbon that is slightly wider than your media (and liner, if any) will help protect against
printhead wear.

 • The ‘Media Type’ setting within the printer’s setup must be set to ‘Thermal Transfer’ to print
using ribbon. This can be accomplished via the NETira CT configuration Utility (see section 3.3);
or via the printers menu system (see section 4.5).

1. Open the media cover. Rotate and unlock the Printhead Latch and raise the Printhead Assembly.

 Printhead Latch
 Printhead Assembly

2. Slide the Ribbon Roll onto the Ribbon Supply Hub until it rests against the flange. Ensure the
ribbon unwinds in the correct direction (see Ribbon Routing). The illustrations below depict the
proper orientation.

C.S.I Coated Side In Ribbon

C.S.O Coated Side Out Ribbon

Directional Arrows near the Ribbon Supply Hub indicate the correct ribbon route. Ribbon types
 are available with the ink (coating) layer wound ‘in’ or ‘out’. Ensure the inked side of the
ribbon faces the media and NOT the printhead.

Chapter 2 - Printer Setup 12

 Ribbon Routing Diagrams

(CSI) ‘Coating Side In’ Ribbon Routing

(CSO) ‘Coating Side Out’ Ribbon Routing

Chapter 2 - Printer Setup 13

3. Route the ribbon under the Ribbon Idler and then out the front of the printer approximately 12
inches as shown.

 Ribbon Roll
 Ribbon Supply Hub
 Ribbon Idler

4. Close the Printhead Assembly and rotate the Printhead Latch to the locked position. Route the
ribbon up and then around to the Ribbon Take-Up Hub, winding it several times in a clockwise
direction to secure it in place.

 Printhead Assembly
 Printhead Latch
 Ribbon Take-up Hub

5. Close the cover and press the Feed button several times to position the ribbon and ensure proper
tracking.

Chapter 2 - Printer Setup 14

2
2..5
5 O
OPPT
TIIm
meed
diia
a
The OPTIMedia function is designed to reduce set up time when using Datamax-O’Neil branded
media and ribbons. This feature enables the printer to automatically adjust print heat and print
speed settings to optimum levels to produce the best possible print quality. By using the model
number prefix of the media and ribbon (printed on the shipping box), the printer can be quickly
configured to produce optimum print quality for that particular media and ribbon combination.

To make the OPTImedia selection.

1. Press the MENU BUTTON.

2. Make sure MEDIA SETTINGS is highlighted then press the ENTER KEY.
3. Make sure OPTimedia is highlighted then press the ENTER KEY.
4. Using the DOWN BUTTON, Scroll to the model number prefix of the label media being used
and then press the ENTER KEY.
5. For direct thermal media; an ‘OK’ will be displayed, then press the EXIT KEY to exit the
menu system.
For thermal transfer media; the printer will now prompt for selection of the ribbon
being used. Scroll to the model prefix of the ribbon being used and then press the ENTER
KEY. An ‘OK’ will be displayed, then press the EXIT KEY to exit the menu system.

The printer is now ready to print using the media/ribbon selections made.

Chapter 2 - Printer Setup 15

2
2..6
6 IIn
ntte
errn
naall R
Reew
wiin
ndde
err
When equipped with the Internal Rewind option, labels can be rewound or, with the addition of a
Peel and Present option, dispensed automatically for application. If equipped, follow the
instructions below to begin using the Internal Rewinder:

1. Press down then pull outward to remove the Front Fascia.

2. Remove Thumbscrew and Tear Plate.

 Fascia
 Thumbscrew
 Tear Plate

3. Place the Arc Plate on the front of the printer (as shown below) and tighten the Thumbscrew
to secure it.

 Thumbscrew
 Arc Plate

Chapter 2 - Printer Setup 16

 4. Load media as described in section 2.2. Feed approximately 20 inches (50 cm) of media out
of the printer. Route the media over the Arc Plate and then back into the printer and around
the Rewinder Hub.

 Arc Plate
 Rewinder Hub

5. Wrap the media around the Rewinder Hub. Insert the end of the media into a Slot in the
Rewinder Hub. Slide the Media Retainer into the Slot to secure the media.

 Media
 Rewinder Hub
 Media Retainer
 Slot

6. Rotate the Rewinder Hub by hand to take up any slack in the media. There should be at least
2 or 3 full wraps of the media on the Rewinder Hub before starting printing to ensure tight
rewinded rolls.

Chapter 2 - Printer Setup 17

Chapter 2 - Printer Setup 18
3 Printer Operation
3
3..1
1 F
Frro
onntt P
Paan
neell
The Control Panel is an event-driven interface composed of a graphic display and keypad. In
addition to providing current printer information, the mode-dependent panel allows the items in
the main display area and the key functions to change as operational events require.

 Ready/Receiving Data

 Stop/Paused

 Fault/Error

 Time and Date

 Status Line

 Icon Status Line (see section 3.1.1)

 Soft Key Labels

 Soft Keys

 Menu Navigation and Control Buttons (see chapter 4)

Chapter 3 - Printer Operation 19

 3.1.1 Display Icons

Display Icon Description

Initialization, typically brief (but a damaged or invalid
printhead can delay the process).

Display large fonts

DPL Input Mode – DPL

LINE Input Mode – LINE

PL Z Input Mode – PL-Z

AUTO Input Mode – AUTO

SD SD memory card detected.

USB
HOST USB memory (or keyboard) detected.

Wired network - Connected.

Wired network - Server inaccessible.

WLAN associated with Access Point.

WLAN not associated with Access Point.

WLAN ADHOC Mode.

Chapter 3 - Printer Operation 20

3
3..2
2 W
Wiin
nddo
owwss D
Drriiv
veerr
The Windows driver is located on the Accessories CD-Rom included with your printer. For the latest
version please visit our web site at www.datamax-oneil.com.

 If installing the Windows driver for use with an USB connection, refer to section 2.1.3 for the
installation procedure.

Installing the Windows Driver:

Place the Accessories CD-Rom included with

your printer into your computers CD-Rom drive.

Once the CD-Rom starts select "Install Windows

Driver" from the main menu and follow the
instructions on the screen to install.

When prompted, select your printer from the

list, (i.e. Datamax-O’Neil I-Class MarkII).
Continue to follow the on-screen instructions to
install the driver.

Chapter 3 - Printer Operation 21

 Important Notes:
The Windows driver functions the same as any other Windows printer. A built in help file is available for
complete information on all settings; however, there are some important settings that should be
observed for trouble free printing.

Page Setup Tab: Stock Options Tab: Print Speed & Printhead
Temperature
It is important that the Stock setting matches These two settings will have the greatest effect
the size of the label you are using. If you on print quality. Some label stocks will require
cannot find a match for your label click 'New' more heat and slower print speeds to generate a
and enter the dimensions of your label. quality image.

The Windows application software used to create the label format will likely have a "Page Setup"
screen. This will also need to match the size of the label you are using.

Chapter 3 - Printer Operation 22

3
3..3
3 P
Prriin
ntte
err C
Coon
nffiig
guurra
attiio
onnU y ((N
Uttiilliitty NEET
Tiirra
aCCT
T))
NETira CT (located on the Accessories CD-ROM) is a Windows-based configuration utility that
allows the user to make changes to the existing printer setup via a direct connection to the host
computer’s serial, USB, or LAN IP address.

NETira CT Features:

 Allows Real-Time Control/Query of Printer Configuration

 Define and Save Optimal Configurations for Applications
 Saved Configurations can be Shared with other Printers and Sent via Email
 Download Files, Formats and Fonts
 Query Memory Modules

Be sure to use the NETira CT utility located on the Accessories CD-ROM that is included with your
 printer. Older versions might not operate correctly with some printers. For the latest version please
visit our web site at http://www.datamax-oneil.com

1) Once installed launch the NETira CT configuration utility:

2) Be sure the printer is ‘ON’. Connect the host to the printer (see Section 2.1.2).

For Serial Connections:

a) Query the printer by using the ‘Auto Detect’ button.
This will connect to the printer and retrieve the
setting currently stored in the printer.

For USB Connections:

a) In the toolbar, from the drop down menu box,
select “USB_VIRTUAL_COM”. Then click on the
Query Printer Icon .

For LAN IP Address Connections:

Close the ‘Open a configuration file…’ dialogue box.

a) In the toolbar, Click on the ‘ TCP/IP Configuration’

Icon .

b) In the ‘TCP/IP Configuration’ dialogue box enter the

IP address of the printer and click ‘OK’. (The IP
address should be displayed on the printers LCD).

Chapter 3 - Printer Operation 23

 c) In the toolbar, from the drop down menu box, select
“TCP_IP”. Then click on the Query Printer Icon .

3) At this point you may browse the Printer Component

categories and make any changes necessary to the
printer configuration.

4) Once complete, send the new settings to the printer using

the ‘Send’ button.

Note: When sending the changes to the printer, only the

changes displayed on the current page will be
sent. You must click the ‘Send’ button for each
page that has been modified.

Chapter 3 - Printer Operation 24

3
3..4
4 M
Meed
diia
aCCa
alliib
brra
attiio
onn

3.4.1 Quick Calibration

Quick Calibration should be performed as part of the media loading routine to fine-tune the
sensing parameters.

(1) This calibration is not necessary when using continuous stock.

 (2) Media containing large gaps may require a change in the PAPER EMPTY DISTANCE before
proceeding.

Calibrate the printer as follows:

1. Ensure that the printer is ON and in an idle state (i.e., not off-line) with media loaded, the
media sensor adjusted, and the sensor type selected.

2. Press and hold the FEED Key until at least one full label has been output then release the key
and wait for the printer to process the data. There are two possible outcomes:

CALIBRATION COMPLETE - will be displayed, and the media will be advanced to the next top
of form if calibration was successful; or,

CALIBRATION FAILED will be displayed if calibration was not successful. In this case, check
the hints listed below to help resolve the problem:

Calibration Hints:

WARNING LOW BACKING is a normal message when calibrating die-cut media mounted on a
highly translucent liner or notched tag stocks.

If the initial attempt fails, press and hold the FEED Key until two successive label TOFs have
been output. If, however, CALIBRATION FAILED is displayed again, perform the Standard
Calibration routine, see Section 3.4.3.

3.4.2 Empty Calibration

Empty Calibration calibrates the printer’s media sensor to detect an ‘Out of Stock’ condition.
Calibrate the printer as follows:

1. Ensure that the printer is ON and in an idle state (i.e., not off-line) with media removed.

2. Press and hold the Pause & Feed Keys together. The printer will now be calibrated for the ‘Out
of Stock’ condition.

Chapter 3 - Printer Operation 25

 3.4.3 Standard Calibration
The Standard Calibration can be performed using the NETira CT Utility (see Section 3.3) or using
the front panel buttons via the printer’s menu, see Section 4.5. Standard Calibration provides
dynamic readings, which can be helpful when using media with small position-critical notches or
marks. Three calibration samples are required:

Empty – with nothing over the sensor;

Gap, Notch, Hole or Mark – with media liner, a notch, hole, or a mark over the sensor; and,

Paper – with the label (and liner, if any) over the sensor.

Calibrate the Media Sensor using the steps below:

 The Sensor Calibration menu item is only accessible in the Advanced Menu mode.

Step Action Displayed Message Comment

Wait briefly for initialization to
A Turn ON the printer. READY
complete.

Press MENU Button. Make sure

MEDIA SETTINGS is highlighted
and press ENTER.
B (Printer Menu)
Then using the DOWN Button,
scroll to SENSOR CALIBRATION.

Press ENTER to access SENSOR

CALIBRATION. Then using the
C DOWN Button, scroll to PERFORM PERFORM CALIBRATION Press NO to abort this procedure.
CALIBRATION. Press ENTER again
and then press YES to proceed.

REMOVE LABEL STOCK

This sets the empty value, where
With no media installed, press
D PRESS ESC KEY “yyy” represents the current
ESC.
sensor reading.
Yyy

Proceed according to the media This sets the gap (or mark)
type: For die-cut media: value, where “yyy” represents
the current sensor reading.
Die-Cut – Remove a label or two SCAN BACKING
from the liner then install the PRESS ESC KEY  See Section 2.3 for sensor
media. Position the Media Sensor adjustment instructions.
under the liner area and press yyy
ESC. Do not position a perforation
over the sensor when taking the
For Notched/Reflective media: sample.
E
Notched (or Reflective) – Install SCAN MARK
media. Position the Media Sensor (3) For small notches or
under a notch (or black mark) and PRESS ESC KEY reflective marks, ensure that the
press ESC. yyy labels exit straight from the
printer.

For continuous media: (4) Unless otherwise noted, do

not move the Media Sensor after
Continuous – Press ESC then REMOVE LABEL STOCK this step.
proceed to Step F. PRESS ESC KEY
Yyy

Chapter 3 - Printer Operation 26

Standard Calibration (continued)

Step Action Displayed Message Comment

Proceed according to the media
This sets the paper value, where
type:
“yyy” represents the current
sensor reading.
All media except Continuous –
Position label material (and liner, if SCAN PAPER
(1) If using preprinted media,
any) over the sensor then press
ensure that the area placed over
F the ESC Key. PRESS ESC KEY
the sensor is free of text,
graphics, or borders.
yyy
Continuous – Install media.
(2) See Section 2.3 for sensor
Position the Media Sensor under
adjustment instructions.
the stock and press ESC.

Calibration was successful.

 If WARNING LOW BACKING is

G Observe the calibration result. CALIBRATION COMPLETE
displayed, calibration was
successful.

Press ESC then EXIT to return to

READY.
CALIBRATION COMPLETE
When calibrating gap or reflective
H Followed by... The printer is now ready for use.
media, press and hold the FEED
Key until at least one label is
READY
output.

Chapter 3 - Printer Operation 27

 3.4.4 Advanced Entry Calibration
Advanced Entry is an alternate calibration method for special-case media types, where sensor
readings are taken using different sampling algorithms and from a list of these readings the best
algorithm is selected for manual entry into the database.

 Advanced Entry Calibration should be used only when Standard Calibration proves unsuccessful.

Calibrate the Media Sensor using the steps below:

 The Sensor Calibration menu item is only accessible in the Advanced Menu mode.

Step Action Displayed Message Comment

Wait briefly for initialization to

A Turn ON the printer. READY complete.

Press MENU Button. Make sure

MEDIA SETTINGS is highlighted
and press ENTER.
B (Printer Menu)
Then using the DOWN button,
scroll to SENSOR CALIBRATION

Using the DOWN Button, Press EXIT to abort this

C highlight ADVANCED ENTRY then ADVANCED ENTRY procedure.
press ENTER.

The following examples detail

Scroll to TRAN SENSOR GAIN (or TRAN SENSOR GAIN die-cut media calibration;
REFL SENSOR GAIN, if using 25 however, unless otherwise
D
reflective media) then press (0 - 31) noted, the reflective media
ENTER. procedure is the same.

See Section 2.3 for sensor

adjustment instructions.

 Do not position the Media

Install media. Position the Media TRAN SENSOR GAIN
Sensor under a perforation;
in the Media Sensor then lower 25
E and if using preprinted
and latch the Printhead (0 - 31)
media, ensure the label
Assembly.
area placed over the sensor
is free of text, graphics,
lines, etc.

Chapter 3 - Printer Operation 28

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Use the UP and DOWN Arrow

buttons to set the Gain Number to
00.
TRAN SENSOR GAIN
This is the Label Value for a gain
F Record the sensor reading as a 00
setting of 00.
Label Value for Gain Number 00 in (0 - 31)
a table (32 rows by four columns,
with headings similar to those
shown below.)

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value
00 252
01
02
…
31

Step Action Displayed Message Comment

Use the UP and DOWN Arrow

buttons to increment the Gain
TRAN SENSOR GAIN
Number by one and then Record
01 This is the Label Value for a gain
G the Label Value.
(0 - 31) setting of 01.
Repeat this process for each Gain
Number.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value
00 252
01 250
02 248
… …
31 09

Chapter 3 - Printer Operation 29

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Raise the printhead assembly then

proceed according to the media
type:
(1) Do not position the Media
Die-cut – Remove a label or two Sensor under a perforation; and
from the liner then position the if using preprinted media, ensure
TRAN SENSOR GAIN
liner in the Media Sensor. Adjust the label area placed over the
31
H the Media Sensor if necessary. sensor is free of text, graphics,
(0 - 31)
lines, etc.
Notched – Position the Media in
the Media Sensor under the notch. (2) Do not move the Media
Sensor after this step.
Reflective – Position the Media in
the Media Sensor under the black
mark.

Lower and latch the Printhead

Assembly.
TRAN SENSOR GAIN This is the TOF Value for a gain
Using the UP and DOWN Arrow
setting of 00, where “yyy”
I buttons set the Gain Number to
yyy (0 - 31) represents the current sensor
00.
00 reading.
Record the reading as a TOF Value
for Gain Number 00 in the table.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value
00 252 248
01 250
02 248
… …
31 09

Chapter 3 - Printer Operation 30

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Use the buttons to increment the TRAN SENSOR GAIN

These are TOF Values, where
Gain Number by one. Record the
J “yyy” represents the current
TOF Value. Repeat this process for yyy (0 - 31)
sensor reading.
each Gain Number. 01

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value
00 252 248
01 250 245
02 248 234
… … …
31 09 14

Step Action Displayed Message Comment

In your sample calibration table,

where both the Label Value and
TOF Value are at least 20, subtract
the amounts and record the result TRAN SENSOR GAIN In this example, Gain Number 18
as a Difference Value (see below). is chosen because, where both
K
yyy (0 - 31) values are at least twenty, it has
Identify the largest Difference 31 the highest Difference Value.
Value and the corresponding Gain
Number. This Gain Number will be
used to resample the media.

Sample Calibration Table

Gain Number Label Value TOF Value Difference Value
00 252 248 4
01 250 245 5
02 248 234 14
… … … …
15 188 63 125
16 184 51 133
17 179 38 141
18 174 25 149
19 170 19 N/A
… … … …
31 132 14 N/A

Chapter 3 - Printer Operation 31

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Use the buttons to set the Gain TRAN SENSOR GAIN

Number determined in the This example uses Gain Number
L
previous step. Press ENTER to yyy (0 - 31) 18.
enable the setting. 18

Complete a table (see example

below) using new measurements,
as follows:

(A) Raise the Printhead Assembly.

Place the label over the Media
Sensor then lower and latch the
Where “yyy” is a numerical value
Printhead Assembly. Record the
representing the current sensor
sensor reading as P.
reading.
TRAN SENSOR GAIN
(B) Raise the Printhead Assembly.
M
Place the liner, notch, or mark yyy (0 - 31)
 The re-sampled values may
over the Media Sensor then lower 18
differ from those previously
and latch the Printhead Assembly.
noted. This is normal; do not
Record the sensor reading as G (or
readjust the Media Sensor.
M).

(C) Raise the Printhead Assembly.

Remove all media from the Media
Sensor then lower and latch the
Printhead Assembly. Record the
sensor reading as E.

Selected Gain Table

Gain Number Paper Gap (or Mark) Empty
18 173 42 9

Chapter 3 - Printer Operation 32

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

Press the ESC Key.

Use the buttons to scroll to PAPER

SENSOR LEVEL (or if using PAPER SENSOR LEVEL
reflective media, REFL PAPER
N This is the Paper value.
LEVEL) and then press ENTER. (0 - 255)
173
Use the buttons to set the Paper
value determined in Step M and
then press ENTER.

Press the ESC Key.

Scroll to GAP SENSOR LEVEL (or,

if using reflective media, MARK GAP SENSOR LEVEL
SENSOR LEVEL) and then press
O This is the Gap (or Mark) value.
ENTER. (0 - 255)
042
Set the Gap (or Mark) value
determined in Step M and then
press ENTER.

Press the ESC Key.

EMPTY SENSOR LEVEL
Scroll to EMPTY SENSOR LEVEL
P and then press ENTER. This is the Empty value.
(0 - 255)
009
Set the Empty value determined in
Step M and then press ENTER.

Press the EXIT Key and, when

The procedure is finished, the
Q prompted, press YES at the SAVE OFFLINE
process almost complete.
CHANGES prompt.

Chapter 3 - Printer Operation 33

Advanced Entry Calibration (continued)

Step Action Displayed Message Comment

The printer is ready for use.

 If the calibration attempt fails,

try desensitizing the sensor as
follows:

Re-enter the ADVANCED MENU.

CALIBRATION COMPLETE
Go to MEDIA SETTINGS /
Press and hold the FEED Key until SENSOR CALIBRATION /
R Followed by...
at least one label has been output. ADVANCED ENTRY / TRAN (or
REFL) SENSOR GAIN and lower
READY
the corresponding GAIN SETTING
by one.

Exit the menu and save your

changes. Test your media at the
new setting. If necessary, repeat
until a usable Gain Setting is
obtained.

Chapter 3 - Printer Operation 34

4 Menu System
4
4..1
1 M
Meen
nuuS
Syysstte
emmO
Ovve
errv
viie
eww
The Menu System contains three primary branches, each with a differing level of access to
secondary menus or functions:

 The User Menu accesses basic printer settings and functions;

 The Advanced Menu accesses all operational settings, functions, and diagnostics; and,

 The Test Menu accesses a menu of test, user-defined, and previous label printing
functions.

(1) Prompts may appear before menu access is granted and before changes are enacted; see
Security for details.

 (2) Display contrast is adjustable: press and hold the MENU BUTTON to cycle through the contrast
range (this may take several seconds) then release the button when the desired appearance has
been achieved.

The multi-purpose Menu, Test, and Navigation Buttons allow Menu System entry, negotiation,
and parameter selection functions:

 Soft Key Labels

 Soft Keys

 MENU Button: Enters the Menu System; returns to the previous

menu level. Press and hold to adjust display contrast.
 To change printer settings or perform diagnostics, press the
MENU Button then observe the display for available selections.
(When the number of selections present is greater than can be
shown, use the UP or DOWN Buttons to view those additional
items.) Also, Soft Key Labels are dynamic and change to denote
the current associated Soft Key functions.)

 UP Button: Accesses the System Window, or ascends through

branches, levels, items, and increments settings in the Menu
System. Press and hold to view printer system information.

 DOWN Button: Descends through branches, levels, items, and

decrements settings.

 TEST Button: Enters the Test Menu; or, if already in the Menu
System, advances to next level or item, and moves cursor
position. Press and hold to initiate the printhead cleaning routine.

Chapter 4 – Menu System 35

4
4..2
2 T
Thhe
eUUsse
err M
Meen
nuu
The User Menu contains basic selections in these menus:

 Media Settings
 Print Control
 Printer Options
 System Settings

(1) Some setting changes will only become effective (and saved) after selecting YES at the Save
Changes prompt.
 (2) Labeling software may, in some cases, override the printer menu settings; see Advanced Menu
for details.

4
4..3
3 T
Thhe
eAAd
dvva
anncce
eddM
Meen
nuu
The Advanced Menu contains all setting, control, and functional selections in these menus:

 Media Settings
 Print Control
 Printer Options
 System Settings
 Communications
 Diagnostics

After selecting the Advanced Menu, it will be accessed whenever the MENU BUTTON is pressed.
To enable the Advanced Menu, proceed as follows:

1. Press the MENU BUTTON.

2. Using the UP or the DOWN BUTTON, scroll to SYSTEM SETTINGS then press the ENTER
KEY.
3. Scroll to MENU MODE then press the ENTER KEY.
4. Scroll to ADVANCED MENU then press the ENTER KEY. (Upon completion, OK will be
displayed and the printer will exit the menu system.)

(1) Some setting changes will only become effective (and saved) after selecting YES at the Save
Changes prompt.

 (2) Labeling software may, in some cases, override the printer menu settings; see Advanced Menu /
Communications / Host Settings to avoid potential conflicts.

(3) To return to the User Menu, re-select it or restore the factory defaults.

Chapter 4 – Menu System 36

4
4..4
4 T
Thhe
eTTe
esstt M
Meen
nuu
The Test Menu contains test and informational label selections:
 Print Quality Label
 Print Configuration
 Ribbon Test Label
 Test Label
 Validation Label
 Print Last Label
 User Defined Label

Internally generated, these labels are printed at pre-selected media type, speed, and heat
settings. Changes to these print settings can be made via the Menu System or through host
commands. When printing, use full width media to capture the entire format; otherwise, adjust
the printer and set the Label Width menu setting.
(1) Press the CANCEL KEY to stop printing.
 (2) A printing delay can be set; see Print Test Rate (in Diagnostics).

4.4.1 User-Defined Label

The User-Defined Label allows a template to be populated by variable data (via the printer’s
control panel or a USB QWERTY keyboard). The template is a stored label format, where fields
delimited by an ampersand (&) become variable.

The printer will prompt you to enter the variable field data. For example, the stored label format
could contain the data 19131423443&ENTER NAME&

Afterward, when recalled from memory, the printer’s display will indicate the variable field: ENTER
NAME
(1) Variable data can be any part of the DPL format - font ID, positioning, etc.

 (2) No error checking will be performed.

(3) Supports .dlb, .dpl, .prn, and .txt file types.

4
4..5
5 M
Meen
nuuD
Deetta
aiillss
Media Settings
The Media Settings menu contains label and ribbon sensing and sizing functions, as well as
printhead cleaning selections:
 OPTimedia
 Media Type
 Media Index Type
 Label Length
 Maximum Label Length*
 Paper Empty Distance*
 Label Width
 Ribbon Low Options*
 Sensor Calibration*
 Printhead Cleaning*

 Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined on the following pages:

Chapter 4 – Menu System 37

 DISPLAYED ITEM ITEM DESCRIPTION
OPTimedia Automatically configures various print settings to the selected media/ribbon
combination.
MEDIA TYPE Selects the method used to print labels and should be set according to the type
of media being used, where:
DIRECT THERMAL Sets use for media that is heat reactive to produce an image.

THERMAL Sets use for media that requires a ribbon to produce an image.
TRANSFER
MEDIA INDEX TYPE Selects the top-of-form (TOF) sensing method used to determine the leading
edge of the label, where:
GAP TOF will be recognized by sensing the gaps in the media. (Default Setting)
NOTCH TOF will be recognized by sensing the notches in the media.
HOLE TOF will be recognized by sensing the holes in the media.
BLACK MARK TOF will be recognized by sensing the reflective (black) marks on the underside
of the media
CONTINUOUS No TOF sensing will be used; instead, LABEL LENGTH (in Media Settings) is used.
LABEL LENGTH Determines the length of the label (0 - 99.99 inches) when the SENSOR TYPE is
set to CONTINUOUS, where:
04.00 Is the default setting.
MAXIMUM LABEL Sets the distance (0 - 99.99 inches) that the printer will feed media to find TOF
LENGTH (when the Sensor Type is set to GAP or REFLECTIVE) before a TOF Fault is
declared, where:
8.00 Is the default setting.

 Maximum Label Length should typically be 2.5 to 3 times the physical length of the label.

PAPER EMPTY Sets the distance (0 - 99.99 inches) the printer will attempt to feed before an
DISTANCE Out Of Stock Fault is declared, where:
0.25 Is the default setting.

 When using clear or translucent media, this setting should be longer than the actual label size.

LABEL WIDTH Sets the maximum printable width. Objects extending beyond this setting will
NOT print, where:
x.xx Default setting is dependant on printer model.
RIBBON LOW Defines the printer response when THERMAL TRANSFER mode is selected and the
OPTIONS ribbon supply begins to diminish.
RIBBON LOW Sets the ribbon supply threshold diameter (1.00 - 2.00 inches) that will trigger a
DIAMETER Low Ribbon Warning prompt, where:
0.50 Is the default setting.
PAUSE ON RIBBON Allows the printer to enter a paused condition when Ribbon Low Diameter is met,
LOW where:
ENABLE Pauses when a Ribbon Low Diameter condition is detected; the PAUSE Key must
be pressed to proceed with the print job.
DISABLE No action is required by the operator; printing can continue until a Ribbon Fault
is declared. (Default Setting)

Chapter 4 – Menu System 38

 DISPLAYED ITEM ITEM DESCRIPTION
SENSOR Selects the media sensor calibration method, where:
CALIBRATION
PERFORM Sets the values via internal printer calculations, as described in the STANDARD
CALIBRATION CALIBRATION procedure.
ADVANCED ENTRY Sets the values via manual entry (typically for hard to calibrate label stocks), as
described in the ADVANCED ENTRY CALIBRATION where:
PAPER SENSOR Establishes the threshold for the paper value (0 - 255), where 170 is the default
LEVEL setting.
REFL PAPER Establishes the threshold for the reflective value (0 - 255), where 170 is the
LEVEL default setting.
GAP SENSOR Establishes the threshold for the gap value (0 - 255), where 040 is the default
LEVEL setting.
MARK SENSOR Establishes the threshold for the mark value (0 - 255), where 040 is the default
LEVEL setting.
EMPTY SENSOR Establishes the threshold for the empty value (0 - 255), where 000 is the default
LEVEL setting.
TRAN SENSOR Establishes the sensitivity of the transmissive sensor (0 - 31), where 15 is the
GAIN default setting.
REFL SENSOR Establishes the sensitivity of the reflective sensor (0 - 31), where 15 is the
GAIN default setting.
PRINTHEAD Controls the automatic cleaning alert and function, where:
CLEANING
CLEAN HEAD Specifies the inch (or centimeter) count at which to clean the printhead, and if
SCHEDULE exceeded three times, declare a Head Cleaning Fault. (Note that the specified
count [0 - 200 inches] will be multiplied by one thousand, and that zero [the
default setting] will disable the function.)
CLEAN HEAD Indicates the number of inches (or centimeters) since a cleaning was last
COUNTER initiated.
RESET COUNTER Resets the Clean Head Counter to zero to restart the Clean Head Schedule.
CLEAN HEAD NOW Initiates the cleaning process and resets the Clean Head Counter.

Chapter 4 – Menu System 39

 Print Control
The Print Control menu contains printing throughput, offset and custom setup functions:

 Heat
 Print Speed
 Feed Speed
 Reverse Speed*
 Slew Speed*
 Row Offset
 Column Offset
 Present Distance
 TOF Precedence*
 Custom Adjustments*
 Motor Throttling*

 Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

HEAT Controls the burn time (0 - 30) of the printhead (and is equivalent to the Heat
setting in many software labeling programs), where:
10 Is the default setting.

PRINT SPEED Controls the rate of label movement during printing, where:

x.x in/sec

FEED SPEED Controls the rate of label movement between printing areas, where:

x.x in/sec

REVERSE SPEED Controls the rate of label movement (2.0 - 5.0 inches per second) during backup
positioning, where:
4.0 in/sec Is the default setting.

SLEW SPEED Controls the rate of label movement (2.0 - 16.0 inches per second) between
printing areas when using the GPIO function, where:
x.x in/sec

ROW OFFSET Shifts the vertical start of print position (0 - 99.99 inches) on the label, where:

00.00 in. Is the default setting.

COLUMN OFFSET Shifts the HORIZONTAL, left-justified start of print position to the right (0-99.99
inches), without shifting the LABEL WIDTH termination point to the right, where:
00.00 in. Is the default setting.

Chapter 4 – Menu System 40

 DISPLAYED ITEM ITEM DESCRIPTION
PRESENT DISTANCE Sets the label stop position (0 - 4.00 inches) past the start of print position upon
output. When subsequent label formats are received, the printer will automatically
back up the label to position it at the start of print position, where:
0.00 in. Is the default setting.

 When set to 0.01 in., NONE is assumed and a zero (0) positioning value will be used.

TOF PRECEDENCE Allows an override of label format data when the form length is exceeded, where:
DISABLE Prints labels formats without TOF truncating.

ENABLE Ends the label at the next TOF, truncating any print data that extends past this
mark.
CUSTOM Changes the factory adjustment parameters to finely and independently
ADJUSTMENTS compensate for slight mechanical differences sometimes evident when multiple
printers share label formats. These settings are also available to make special
label formatting adjustments, where:
DARKNESS Controls the strobe time (1 - 64) to establish the nominal HEAT setting for
printhead-specific thermal characteristics, where:
32 Is the default setting.

CONTRAST Allows fine-tuning (1 - 64) of the gray adjustment for print quality, where:

32 Is the default setting.

ROW ADJUST Shifts the vertical start of print position (in xxx dots) to fine-tune the ROW OFFSET
setting, where:
+0000 If shifting Row Adjust in the negative direction, modify the PRESENT ADJUST
setting (see below) by that same amount.
COLUMN ADJUST Shifts both the horizontal start of print position and the LABEL WIDTH termination
point to the right (in xxx dots) to fine-tune the COLUMN OFFSET setting, where:
+000 (-100 – Is the setting.
100 DOTS)
PRESENT ADJUST Adjusts the label stopping position (in xxx dots) to fine-tune the PRESENT
DISTANCE setting, where:
+000 (-100 – Is the setting.
100 DOTS)
MOTOR The printer will throttle the print to a single label with delay mode if printing
THROTTLING consecutively for a specified period of time.
ENABLE Enables Motor Throttling; default setting

DISABLE Disables Motor Throttling

Chapter 4 – Menu System 41

 Printer Options
The Printer Options menu contains file-handling, module, and optional equipment settings:

 Modules
 Present Sensor
 Cutter
 GPIO Port

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

MODULES Controls memory handling functions, where:
DIRECTORY Allows viewing and printing of the available space and file types (including plug-in
files) present on a module. Only detected modules will be listed, and selecting ALL
will display all results. (See the Programmer’s Manual for memory allocation
information.)
PRINT FILE Prints selections from stored file types:

File Extension Printed Result

DBM A font sample.
DCM The configuration commands contained in the file.
DIM The image.
DLB The stored label.
DLN The name of the language.
DMS The database contained in the file for RFID.
DPL A label format, if detected.
DTT A font sample.
PLU The names of the files contained in the plug-in directory.
PRN Is processed as a DPL file.
TXT Is processed as a DPL file.

FORMAT Selects from a list of modules available for formatting by the printer. Choosing
MODULE FORMAT MODULE will erase existing data in the selected module
DELETE FILE Selects from the list of available files for deleting; see Section 6.3, File Handling
Messages.
COPY FILE Selects from the list of available files for copying, prompting you for the
destination module before execution.
UNPROTECT Selects from the list of available modules to unprotect, and then prompting you
MODULE regarding the outcome of the attempt.
PRESENT SENSOR Controls the "on-demand" dispensing of labels , where:
MODE Sets the detection method and response of the printer:
AUTO Is the default setting. Automatically detects, enables the Present Sensor (or Peel
and Present mechanism) and sets the label stop location; if not detected, the
operation will be ignored.
ENABLED Enables the Present Sensor (or Peel and Present mechanism) and sets the label
stop location; if not detected, a fault will be generated.
DISABLED Disables the option.
RETRACT DELAY Programs a time delay for the retraction of the next label in the print process,
where:
(1 - 255 x 10 mS) Is the range, times 10 milliseconds; and,
070 Seventy (times ten) is the default setting.

Chapter 4 – Menu System 42

 DISPLAYED ITEM ITEM DESCRIPTION
CUTTER Controls the Cutter operation, where:
MODE Sets the detection method and response of the printer:
AUTO Is the default setting, where the presence of the cutter option is automatically
sensed. If detected, the cutter is enabled; otherwise, it will be ignored.
ENABLED Enables the cutter. If the cutter is not detected, a fault will be generated.
DISABLED Disables the cutter.
CUT BEHIND Allows a queue of small labels to accumulate before cutting is performed to
increase throughput.

(1) This mode can be used without a cutter to allow the presentation of
an extra label with retraction upon the next job or feed operation.

 (2) After a fault or unknown label position, the leading edge will be cut
to ensure no extra material exists at the beginning of the first label;
otherwise, the cutter will only cut when necessary.
(0 – 2) Zero, one, or two are the number of labels to queue before cutting; and
0 Is the default setting.
GPIO PORT Controls the optional Applicator Interface Card’s GPIO function, where:

GPIO DEVICE Sets the option to work with a specific device type, where:
DISABLED Disables the option.
APPLICATOR Enables parameters for related label applicator functions:
• Completion upon last SOP, de-asserts Data Ready (DRDY);
• FEED allowed at any time; and,
• DRDY upon PAUSE.
APPLICATOR2 Enables parameters for alternate label applicator functions:
• Completion upon 1 msec. overlap of Data Ready (DRDY) and End of Print (EOP);
• DRDY signal end inhibits FEED; and,
• De-asserts DRDY upon PAUSE or FAULT.
BARCODE Enables the GPIO Port to work with a bar code verifier.
VERIFIER
START OF PRINT Selects the type of input signal required to initiate Start of Print (SOP), where:
LOW PULSE Triggers printing with a low pulse.
HIGH PULSE Triggers printing with a high pulse.
ACTIVE LOW Triggers printing with a low signal.
ACTIVE HIGH Triggers printing with a high signal.
EDGE Triggers printing with a signal edge transition.
END OF PRINT Sets the type of output signal generated to indicate End of Print (EOP), where:
LOW PULSE Outputs a low pulse upon completion.
HIGH PULSE Outputs a high pulse upon completion.
ACTIVE LOW Outputs a logic low upon completion.
ACTIVE HIGH Outputs a logic high upon completion.

Chapter 4 – Menu System 43

 RIBBON LOW Sets the type of output signal generated to indicate Ribbon Low condition where:
ACTIVE LOW Outputs a logic low upon condition.
ACTIVE HIGH Outputs a logic high upon condition..
SLEW ENABLE Selects the type of input signal required to initiate label slew, where:
STANDARD Triggers slew with a low signal.
LOW PULSE Triggers slew with a low pulse.
HIGH PULSE Triggers slew with a high pulse.
ACTIVE LOW Triggers slew with a low signal.
ACTIVE HIGH Triggers slew with a high signal.
Err On Pause Sets the output when a service required fault occurs (Applicator Interface Card
(App2) Type 2 equipped only), where:
ENABLED Enables the output signal.
DISABLED Disables the output signal.

System Settings
The System Settings menu contains label formatting, operation, and control functions:

 Menu Mode
 Configuration File
 Internal Module*
 Default Module*
 Scaleable Font Cache*
 Single Byte Symbols*
 Double Byte Symbols*
 Time And Date
 Media Counters*
 Print Configuration*
 Configuration Level*
 Set Factory Defaults*
 Format Attributes*
 Label Rotation
 Imaging Mode*
 Pause Mode*
 Peel Mode*
 Security*
 Units Of Measure*
 Input Mode*
 DPL Emulation*
 Column Emulation*
 Row Emulation*
 SOP Emulation*
 Back After Print*
 Font Emulation*
 Label Store*
 Menu Language
 Display Settings*
 Fault Handling*
 SCL Font Bold Factor*

 Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

Chapter 4 – Menu System 44

 DISPLAYED ITEM ITEM DESCRIPTION
CONFIGURATION Controls the creation, storage, and recall of printer configuration files, where:
FILE
RESTORE AS Returns the printer to a previously saved configuration.
CURRENT
SAVE SETTING Creates a file based on the current printer configuration, as described here.
AS
DELETE FILE Removes a selected configuration file from memory. (An active file cannot be
deleted.)
FACTORY Provides a list of available configuration files used to restore the printer's
SETTING FILE configuration following a Level One Reset or when YES is selected in the SET
FACTORY DEFAULTS menu. (NONE is the default file setting.)
INTERNAL MODULE Sets the number of 1KB blocks (100 - 5120) allocated for the internal DRAM ‘D’
module, where:
1024 Is the Default Setting.
DEFAULT MODULE Designates the memory module to be used for file storage when none are
specified, where:
D Is the Default Setting (DRAM module).
G Flash module.

 The available modules may vary depending upon printer model and options.

SCALEABLE FONT Configures the number of 1KB blocks (128 - 512) allocated for the scaleable font
CACHE engine, where:
384 KBytes Is the Default Setting.
SINGLE BYTE Selects the code page used to print single byte fonts, including:
SYMBOLS
ARABIC-8 ISO 15: ITALIAN ISO 17: SPANISH
CYRILLIC LEGAL ISO 11: SWEDISH
ISO 60: DAN/NOR HP4000 ZAPF DINGBAT SYMBOL
DESKTOP MATH-8 TURKISH-8
ITC ZAPF DINGBAT/100 MACINTOSH PS TEXT
ITC ZAPF DINGBAT/200 PS-MATH UTF-8
ITC ZAPF DINGBAT/300 PC-858 MULTILINGUAL ISO 4: UK
PS ITC ZAPF DINGBAT MICROSOFT PUBLISHING ISO 6: ASCII
ISO 8859/1 LATIN 1 PC-8 CODE PAGE 437 VENTURA INTERNATIONAL
ISO 8859/2 LATIN 2 PC-8 D/N, CP 437N VENTURA US
ISO 8859/5 LATIN 5 PC-852 LATIN 2 VENTURA MATH
ISO 8859/10 LATIN 6 PC-851 LATIN/GREEK WINDOWS 3.1 LATIN 1
ISO 8859/7 LT/GK E7 PC-862 LATIN/ARABIC WINDOWS LATIN/ARABIC
ISO 8859/15 LATIN 9 PI FONT AGFA TIDBITS
ISO 8859/7 LT/GK EG PC-850 MULTILINGUAL (Default Setting) WINDOWS 3.1 LATIN 2
ISO 8859/8 LATIN/HBR PC-864 LATIN/ARABIC WINDOWS LATIN/GREEK
ISO 8859/8 LATIN/CYR PC-8 TK, CP 437T WINDOWS 3.1 LATIN 5
ISO 69: FRENCH PC-1004 WINDOWS
GREEK-8 PC-775 BALTIC WINDOWS 3.0 LATIN 1
PC-8 GREEK PTXT3000 WINDOWS LATIN/CYRIC
ISO 21: GERMAN NON-UGL, PI FONT WINDOWS 3.0 LATIN 5
HEBREW-7 ROMAN-8
HEBREW-8 ROMAN-9

 Reference the Programmer’s Manual for code page symbol set details.

Chapter 4 – Menu System 45

 DISPLAYED ITEM ITEM DESCRIPTION
DOUBLE BYTE Selects the optional ILPC code page used to print double byte fonts, where:
SYMBOLS
JIS Japanese Industry Standard
SHIFT JIS Shift Japanese Industry Standard
EUC Extended UNIX Code
UNICODE Unicode (including Korean). Default setting.
GB Government Bureau Industry Standard; Chinese (PRC)
BIG 5 Taiwan encoded

 Reference the Programmer’s Manual for the code page symbol set details.

TIME AND DATE Sets the printer's time and date.

MEDIA COUNTERS Displays and controls various internal counters, where:
ABSOLUTE Shows the total number of inches printed and the date the counter was set (non-
COUNTER resettable).
PRINTHEAD Shows the total number of inches printed (not user-resettable).
COUNTER
RESETTABLE Shows the number of inches printed since the last reset (user-resettable).
COUNTER
RESET COUNTER Returns the Resettable Counter to zero.
PRINT Produces a Configuration Label using the printer's current database information.
CONFIGURATION

(1) The information varies with the model, firmware version and installed options.

 (2) To capture all the data, use media that is at least 2 inches (51 mm) wide and set the Label
Width (in Media Settings) according to the width of your labels.

CONFIGURATION Displays the hardware and software levels of the printer, where:
LEVEL

 This information is also provided on the Configuration Label.

PRINTER KEY Identifies the unique key number of the printer, in the form: vvvv-cwxx-yyyyyy-
zzz, where:

vvvv Represents the printer model number.

-
cwxx Represents the hardware/software feature level, where:
-
c Represents the printer class.
-
w Represents hardware feature level of the main board.
-
xx Represents the software feature level (10 = standard DPL, and 20 =
-
Internal CG Times Font). Features are accepted up to this value, but
increases beyond the range will require an authorization code.
yyyyyy - Is the manufacturing date code.
zzz - Is a unique time stamp.

APPLICATION Displays the level, version number, and date of the application firmware.
VERSION
BOOT LOADER Displays the version level and date of the boot loader.

UPGRADE Upgrades the software feature level of the printer.

PRINTER CODE
UNLOCK Unlocks additional optional features within the printer. (An authorization code is
FEATURE required.)

Chapter 4 – Menu System 46

 DISPLAYED ITEM ITEM DESCRIPTION
SET FACTORY Returns the printer settings to the factory-programmed values (except CUSTOM
DEFAULTS ADJUSTMENTS and calibrations); or, if selected, to the Factory Setting File, where
selecting YES at the prompt causes the configuration to be restored.
FORMAT Defines the manner in which overlapping text and graphics appear when printed,
ATTRIBUTES where:
TRANSPARENT Intersecting text, images, and bar codes will be printed, for example:

XOR Intersecting text, images, and bar codes will not be printed, for example:

(Default Setting)
OPAQUE Intersecting text, images, and bar codes will be printed by obliterating those
formatted first, for example:

LABEL ROTATION Allows the label format to be rotated 180 degrees before printing, where:
ENABLED Flips the format.
DISABLED Does not flip the format. (Default Setting)
IMAGING MODE Determines the process used to format labels, where:
MULTIPLE LABEL Images multiple labels as memory permits to achieve the fastest throughput. If
time-stamping labels, however, the indicated time will reflect the moment of
imaging rather than the actual print time. (Default Setting)
SINGLE LABEL Images the next label only after the previous label has been printed, providing the
most accurate time-stamps but at a slower throughput rate.
PAUSE MODE Allows for controlled interactive printing, where:
ENABLED Requires you to press the PAUSE Key to print each label.
DISABLED Labels are printed without pausing. (Default Setting)
PEEL MODE Allows the printer to wait until the Start of Print signal is received (via the optional
GPIO Port) to feed a label, where:
ENABLED Inhibits the feed function until the Start of Print signal is received.
DISABLED Feeds the label regardless of the Start of Print signal. (Default Setting)
SECURITY Allows all or part of the User Interface to be password-protected and for that
password to be modified:
SELECT Allows password to be set for specific User Interface areas, where:
SECURITY
DISABLED No password is required for menu access. (Default Setting)
SECURE MENU Sets a password requirement for User and Advanced menu entry.
MENU AND Sets a password requirement for all menu entries.
TEST
ADVANCED Sets a password requirement for Advanced menu entry. (After enabling this
MENU selection, make it effective by returning the Menu Mode to the User setting; see
above.)
MODIFY Modifies the four-digit password required when security is enabled. For
PASSWORD modification, the code must be reentered when prompted to confirm.

 To be activated, the password must initially be set to a value other than the default setting
(0000).

Chapter 4 – Menu System 47

 DISPLAYED ITEM ITEM DESCRIPTION
UNITS OF MEASURE Sets the measurement standard used, where:
IMPERIAL Uses inches. (Default Setting)
METRIC Uses millimeters and centimeters.
INPUT MODE Defines the type of processing that will occur when data is received, where:
PL-Z Alternative programming language processing will be used, with the exception of
the following DPL specific-parameters:

DPL Emulation;
SOP Emulation; and,
Label Store.
AUTO Identifies then activates the appropriate emulation parser for the data.
DPL EMULATION Allows the printer to reproduce, for backward compatibility, label formats with the
same characteristics as those produced by legacy models, where:
STANDARD Standard DPL processing will be used for printing. (Default Setting)
ALLEGRO Processes DPL data as an Allegro®, including row position calculations based on
194 dots per inch and the exceptions noted below.
PRODIGY PLUS Processes DPL data as a Prodigy Plus®, including column calculations based on
200 dots per inch and the exceptions noted below.
PRODIGY Processes DPL data as a Prodigy®, including column calculations based on 200
dots per inch and the exceptions noted below.

Exceptions:  Data Terminator processing – When printing I 2 of 5 bar codes D, J,

and L, the first non-numeric character processed will terminate the
bar code data field.
 Bar Size exception – When printing I 2 of 5 bar code L, if the bar size
specified is greater than P (25) it is automatically decreased to 10.
 Human Readable Fonts fixed size – When printing EAN and UPC bar
codes B, C, F, G, M, and N, a fixed font size is produced.
 Line and box vertical sizing anomaly – When printing rotations 2 and
4, lines and boxes are affected by the vertical multiplication factor
defined in the DPL Dxx command.
 Column position defaults – Column positions greater than the
printhead width are adjusted back to the printable area then printed.
 Bar codes in rotation 3 - (upside down / right to left) default sizing –
When row position in rotation 3 is less than bar code height, bar
codes falling off the label's leading edge are pushed back onto the
label.
 <STX>L command – When no printable fields reside in the format, it
results in no label movement.

COLUMN Allows the column dots per inch to be adjusted (153 - 253 dots), so that numbers
EMULATION smaller than the printhead resolution reduce the printed output from right to left,
where:
XXX Dots

Chapter 4 – Menu System 48

 DISPLAYED ITEM ITEM DESCRIPTION
ROW EMULATION Allows the row dots per inch to be adjusted (103 - 303), so that numbers smaller
than the printhead resolution enlarge the height of the printed output and numbers
larger reduce it, where:
XXX Dots
SOP EMULATION Allows label positioning commands to function with backward compatibility when
printing label formats designed for legacy models, where:
DISABLED Produces the natural start of print position. (Default Setting)
110 (PRODPLUS) Emulates the Prodigy Plus® start of print position.
220 (ALLEGRO) Emulates the Allegro® start of print position.
250 (PRODIGY) Emulates the Prodigy™ start of print position.
BACK AFTER PRINT Determines media movement when a cutter, present sensor, peel and present, or
GPIO is enabled, where:
MODE Repositions media, where:

DISABLED Movement occurs only when the next label is ready to print, minimizing edge
curling. (Default Setting)
ENABLED Movement occurs according to BACKUP DELAY timing after a cut, cleared sensor,
or SOP to allow fastest throughput.
BACKUP DELAY Instructs the printer to retract a presented label after a specified time elapses (0 –
(1/50s) 255, in one-fiftieth of a second increments), where:
000 Retraction occurs when the next label is received and processed. (Default Setting)
FONT EMULATION Allows font substitution for all internal fonts, where:
STANDARD Prints using a standard (internal) font. (Default Setting)
FONTS
CG TIMES Prints using the CG Times font.
USER ID S50 Prints using a downloaded font.
LABEL STORE Determines the command recall level used when retrieving stored label formats,
where:
STATE & FIELDS Recalls the printer state (i.e., heat, speed settings, etc.) and the label-formatting
commands for the stored label. (Default Setting)
FIELDS ONLY Recalls the label-formatting commands for the stored label.
MENU LANGUAGE Selects the menu and configuration label language. Only languages that are
resident will be displayed (see Appendix C), where:
ENGLISH Enables English (Default Setting)

DISPLAY SETTINGS Determines the appearance of the items in the display, where:
GRAPHIC DISPLAY Determines the magnification of the displayed items, where:
MODE
STANDARD Is the normal setting.
ENHANCED Is the enlarged setting.
DISPLAY UNITS Determines the displayed type of distance information, where:
STANDARD Displays the information according to the UNITS OF MEASURE setting (see above).
IMPERIAL Displays the information in inches.
METRIC Displays the information in millimeters and centimeters.
DISPLAY Adjusts the displays contrast (0-100), where:
CONTRAST
35 Is the default setting

Chapter 4 – Menu System 49

 DISPLAYED ITEM ITEM DESCRIPTION
FAULT HANDLING Determines the intervention required and the disposition of the label in process
when a fault occurs, where:
LEVEL Selects the user action and the reprint status upon declaration of a fault, where:
NO REPRINT Printing stops and a fault message is displayed. Following correction of the
problem, the FEED Key must be pressed to clear the fault, but the label in process
is not reprinted.
STANDARD Printing stops and a fault message is displayed. Following correction of the
problem, the FEED Key must be pressed to clear the fault then the label in process
is reprinted. (Default Setting.)
VOID AND Depending upon the RETRY COUNT (see below), one of the following occurs:
RETRY
If the count has not been exceeded, VOID is printed (see VOID DISTANCE) on the
failed label and reprinting automatically occurs;

If the count has been exceeded, printing stops and a fault message is displayed.
Following correction of the problem, the FEED Key must be pressed to clear the
fault before the label in process is reprinted; or,

If the CANCEL Key is pressed, reprinting is optional: to reprint press NO; or, to
cancel the reprint press YES (and press YES again to cancel the batch.)

(1) With no Linear Scanner attached, the printer will perform in

the STANDARD setting, except that VOID will be printed on the
faulted label.

 (2) VOID will not be printed if insufficient text space exists (see
VOID DISTANCE, below), or if the fault occurred after printing.
(3) The text can be customized, see the Programmer’s Manual
for details.
VOID DISTANCE Sets the distance to backup and then print VOID on a faulted label, where:
(0.09 – 2.00 Is the distance, measured from the trailing edge of the label, which indirectly
in.) establishes the font size of the text. (The default setting is 0.5 inches.)
0.50
RETRY COUNT Sets the number of reprint attempts, where:
(0 – 3) Is the last label in the count to be voided before the printer will stop and display a
1 fault message. (The default setting is one.)

 Retry counts greater than 1 are only valid for printers equipped
with the Linear Scanner or RFID option.

BACKFEED ON Determines the printer's action after a fault is cleared, where:

CLEAR
ENABLED Backup label positioning will occur after the fault is cleared.
DISABLED No backup label positioning will occur after fault clearing; the printer will assume
that the current position is correct. (This is the default setting.)

 If reloading media, the label must be placed its presented

position.

SCL FONT BOLD Sets a scalable font boldfacing amount, where:

FACTOR
08 (1 – 36) Is the setting, based on an incrementing scale, where eight (08) is nominal.

Chapter 4 – Menu System 50

 Communications
The Communications menu contains interface and host control functions:
 Serial Port A*
 Parallel Port A*
 USB Port*
 Network Interface*
 Host Settings*

 Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

SERIAL PORT A Controls the RS-232 communications settings for Serial Port A, where:
BAUD RATE Sets the serial communication rate, where:
(1200 – Is the range, in Bits Per Second; and,
115000 BPS)
9600 BPS is the Default Setting.
PROTOCOL Sets the data flow control (handshaking) method, where:
BOTH XON/XOFF and CTS/DTR are used. (Default Setting)
SOFTWARE XON/XOFF is used.
HARDWARE CTS/DTR is used.
NONE Flow control is not used.
PARITY Sets word parity, where:
NONE Parity is not used. (Default Setting)
ODD Odd parity is used.
EVEN Even parity is used.
DATA BITS Sets word length, where:
(7 - 8) A seven or eight bit word is selectable; and,
8 is the Default Setting.
STOP BITS Sets the number of stop bits, where:
(1 - 2) One stop or two stop bits are selectable; and,
1 is the Default Setting.
PARALLEL PORT A Controls the communication setting for the parallel port, where:
PORT Determines if data is returned from the printer, where:
DIRECTION
UNI- No data is returned; communication is one-way.
DIRECTIONAL
BI- Data is returned in compliance with IEEE 1284 back-channel operation. (Default
DIRECTIONAL Setting)

 An IEEE 1284 bidirectional cable is required.

USB PORT Controls the communication setting for the USB port
USB DEVICE CLASS Defines the USB port type
PRINTER Sets the printer for use as a typical Windows printer
CDC Sets the printer for use with handled PC’s and similar devices
Composite Combines both Printer and CDC classes. (Defautl Setting)
NETWORK Controls the communications settings for the network interface, where:
INTERFACE
QUICK SETUP Controls the communications settings for the network interface, where:
WIRED DHCP Configures the card for wired connection.
SET FACTORY Resets NIC Adapter parameters to the factory defaults values.
DEFAULTS

Chapter 4 – Menu System 51

 DISPLAYED ITEM ITEM DESCRIPTION
GENERIC Controls global communication settings shared by wired and wireless LAN
SETTINGS
ACTIVE Selects the network interface currently in use by the printer, where:
INTERFACE
NONE Disables both interfaces
WIRED Selects the Wired Ethernet interface
ETHERNET
WIRELESS Selects the Wireless Ethernet interface
ETHERNET
SNMP ENABLE Sets SNMP
NO (Default Setting)
YES
TELNET Enable/Disable Telnet protocol
ENABLE
NO (Default Setting)
YES
FTP SERVER Enable/Disable FTP protocol
ENABLE
NO (Default Setting)
YES
HTTP SERVER Enable/Disable FTP protocol
ENABLE
NO
YES (Default Setting)
LPD PRINT
ENABLE
NO
YES (Default Setting)
TCP PRINT
ENABLE
NO
YES (Default Setting)
NETCENTER
ENABLE
NO (Default Setting)
YES
GRATUITOUS Sets time interval for ARP transmission packets, where:
ARP (0-100 minutes); Default is 0
NETWORK Prints or displays a report which lists the printer’s network settings.
REPORT

Chapter 4 – Menu System 52

 DISPLAYED ITEM ITEM DESCRIPTION
WIRED Controls the communications settings for the wired Ethernet network interface
ETHERNET
IP Sets the address discovery method, where:
DISCOVERY
USE STATIC The stored static IP, Subnet Mask, and / or Gateway Address will be used.
ADDRESSES

USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses
from the responsible server at startup. Manual modifications to IP Address, Subnet
Mask, or Gateway Address are not allowed; and, if no server is found, the specified
static value will be used. (Default Setting)

 A server assigned IP address takes precedence over any static IP

address stored in the interface.

USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses
from the responsible server at startup. Manual modifications to IP Address, Subnet
Mask, or Gateway Address are not allowed; and, if no server is found, the specified
static value will be used. (Default Setting)

 A server assigned IP address takes precedence over any static IP

address stored in the interface.

IP ADDRESS Specifies the static IP Address of the interface in the standard octet format.
SUBNET Specifies the static Subnet assigned to the interface, for
MASK example:255.255.255.000.
DEFAULT Specifies the Gateway Address the interface will use, for example:192.168.10.1
GATEWAY
DUPLEX Specifies the transmission and speed of the wired Ethernet connection:
CAPABILITY
• Auto-Negotiate (default);
• 100 BaseT Full Duplex;
• 100 BaseT Half Duplex;
• 10 BaseT Full Duplex; or,
• 10 BaseT Half Duplex

PRIMARY The IP address of the primary WINS Server.

WINS SERVER
SECONDARY The IP address of the secondary WINS Server.
WINS SERVER
PRIMARY DNS The IP address of the primary DNS Server.
SERVER
SECONDARY The IP address of the secondary DNS Server.
DNS SERVER
SNMP TRAP Is the address in standard octet format where SNMP traps will be sent when SNMP
DESTINATION service is installed on your receiver. When zeroed, no traps are sent.
ADDRESS
SNMP SERVER Is the server address in standard octet format for SNMP services.
ADDRESS
NETBIOS Enables or disables the NET BIOS SERVICES
ENABLE
NO (Default Setting)
YES

Chapter 4 – Menu System 53

 DISPLAYED ITEM ITEM DESCRIPTION
TCP PRINT Selects the Port to use for all TCP network communications; Default is 9100
PORT
INACTIVITY Set the amount of time (in seconds) in which the current port will remain open
TIME when no activity is present.
LPD PRINT Selects the Port to use for all LPD network communications; Default is 515
PORT
WIRELESS Controls the communications settings for the wireless Ethernet network interface,
ETHERNET where:
IP Sets the address discovery method, where:
DISCOVERY
USE STATIC The stored static IP, Subnet Mask, and / or Gateway Address will be used.
ADDRESSES

USE DHCP The card broadcasts over the network using DHCP protocol to receive addresses
from the responsible server at startup. Manual modifications to IP Address, Subnet
Mask, or Gateway Address are not allowed; and, if no server is found, the specified
static value will be used. (Default Setting)

 A server assigned IP address takes precedence over any static IP

address stored in the interface.

USE BOOTP The card broadcasts over the network using BOOTP protocol to receive addresses
from the responsible server at startup. Manual modifications to IP Address, Subnet
Mask, or Gateway Address are not allowed; and, if no server is found, the specified
static value will be used. (Default Setting)

 A server assigned IP address takes precedence over any static IP

address stored in the interface.

IP ADDRESS Specifies the static IP Address of the interface in the standard octet format.
SUBNET Specifies the static Subnet assigned to the interface, for
MASK example:255.255.255.000.
DEFAULT Specifies the Gateway Address the interface will use, for example:192.168.10.1
GATEWAY
HOST SETTINGS Controls the communications with a host device, where:

The "ignore host" settings for ESC SEQUENCES, HEAT, SPEED,

 TOF SENSING, SYMBOL SET, CNTRL-CODES, STX-V SW

SETTINGS, and MAX LENGTH will be unaffected when PL-Z Mode
is selected (see Input Mode for details).
HOST TIMEOUT Sets the number of seconds (1 - 60) that an established communications port must
be idle before data can be received through an alternate port, where:

 If the time-out period is exceeded before all data is received, the

data will be ignored.
10 Is the Default Setting.

Chapter 4 – Menu System 54

 DISPLAYED ITEM ITEM DESCRIPTION
CONTROL Allows changes to the prefix of the software commands interpreted by the printer,
CODES where:
STANDARD Use these characters: Hex 01 = SOH command; Hex 02 = STX command; count-
CODES by = ^; Hex 1B = ESC; Hex 0x0D = Carriage Return. (Default Setting)
ALTERNATE Use these characters: Hex 5E = SOH command; Hex 7E = STX command; count-
CODES by = @; Hex 1B = ESC; Hex 0x0D = Carriage Return.
ALTERNATE Use these characters: Hex 5E = SOH command; Hex 7E = STX command; count-
CODES 2 by = @; Hex 1B = ESC; Hex 0x7C = Carriage Return.
CUSTOM Each DPL command (SOH, STX, CR, and count-by) may be selected by entering
CODES the desired Hex code.
FEEDBACK Allows the printer to return a Hex 1E (RS) after each label successfully prints, and
CHARACTERS a Hex 1F (US) after each label batch successfully prints, where:
ENABLED Sends feedback characters to the host.
DISABLED Does not send feedback characters to the host. (Default Setting)
ESC SEQUENCES Allows data containing invalid ESC control code sequences to be processed, where:
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores ESC sequences are during processing (since some systems send a
“banner” to the printer). Bitmapped font downloads are disabled in this mode.
HEAT COMMAND Determines the way the DPL Heat command is handled, where:
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores DPL Heat commands; instead, the heat value is controlled via the menu
setting.
SPEED Determines the way DPL Print, Feed, Slew, and Reverse commands are handled,
COMMANDS where:
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores DPL speed commands; instead, the speeds are controlled via the menu
setting.
TOF SENSING Determines the way in which DPL Gap, Continuous, and Reflective commands are
COMMANDS handled, where:
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores DPL TOF commands; instead, TOF is controlled via the menu setting.
SYMBOL SET Determines the way in which DPL Single and Double Symbol Set commands are
COMMAND handled, where:
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores DPL Symbol Set commands; instead, the Symbol Set selection is controlled
via the menu setting.
CNTRL-CODES Determines the way in which DPL SOH, STX, CR, ESC, and ^ codes are handled,
(DATA) where:
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores DPL Control Codes; instead, the control code functions are established via
the menu setting.
STX-V SW Determines the way in which the DPL <STX>V command is handled, where:
SETTINGS
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores the option-enable command; instead, the option selections are controlled
via menu settings.
MAX LENGTH Determines the way in which the DPL <STX>M command is handled, where:
COMMAND
ENABLED Processes commands normally. (Default Setting)
DISABLED Ignores the maximum label length command; instead, Maximum Label Length is
controlled via the menu setting.
PROCESS SOH Determines the way the printer responds to an Immediate Command (e.g., Get
(DATA) Status, Module Storage, etc.), where:
ENABLED Operations are interrupted upon receipt to process the command.
DISABLED Processes commands normally. (Default Setting)

Chapter 4 – Menu System 55

 Diagnostics
The Diagnostics menu contains testing functions and printhead reporting selections:

 Hex Dump Mode*

 Options Testing*
 Print Test Rate (min)*
 Sensor Readings*
 Ribbon Sensor Limits*
 iPH Report*
 Flash Module Report*

 Items denoted with an asterisk (*) are only accessible through the Advanced Menu.

The menu selections are defined as follows:

DISPLAYED ITEM ITEM DESCRIPTION

HEX DUMP MODE Determines how the printer handles the data received from a host, where:
ENABLE The printer outputs the raw ASCII data it receives without interpretation; no
processing occurs.
DISABLE Processes data normally. (Default Setting)
FILE CAPTURE Saves the incoming data to Module H (USB thumbdrive) if present; otherwise, the
file is stored on Module G. The file name, in the form [dmx_xxx_yyy.dpl], where
the count is automatically incremented for every capture and a unique printer time
stamp (xxx), is assigned.
OPTIONS TESTING Performs printer option diagnostics or monitors and outputs test results, where:
TEST PRESENT Performs a functional test of the Present Sensor by indicating LABEL PRESENTED
SENSOR (when a label blocks the sensor) and LABEL NOT PRESENTED (when no label
blocks the sensor). (Note that this test can also be used to check the sensor
function of the Peel & Present option.)
TEST CUTTER Performs a functional test of the Cutter, where:
PERFORM Cycles the cutter blade a selected number of times (0 - 999), with PASS / FAIL
TEST results given for each cycling attempt.
001 TIMES
TEST GPIO Performs a functional test of the GPIO port, where:
MONITOR Displays input signal logic values for Start of Print (SOP).
GPIO INPUT

 If unconnected, a zero or one may be displayed.

TEST GPIO Displays output signal logic values for End of Print (EP) and Service Required (SR).
OUTPUT

 To change an output signal state, cursor over the displayed state

to select and then toggle it using the UP or Down Arrow Buttons.

PRINT SIGNAL Prints a reference label containing GPIO signal names, pin assignments,
INFO programmed settings, and current signal states.
PRINT TEST RATE Sets a label-to-label delay interval (0 - 120 minutes) when Test label batch
(MIN) printing, where:
000 Is the Default Setting.

Chapter 4 – Menu System 56

 DISPLAYED ITEM ITEM DESCRIPTION
SENSOR READINGS Displays the values (0 – 255) from the printer sensors, where:
THR TRAN RIBM 24V
103 091 009 171

PS HD RANK
003 255 050
THR = Printhead thermistor sensor;
TRAN = Gap media sensor (REFL when set to reflective);
RIBM = Ribbon sensor;
24V = 24 volt power supply sensor;
PS = Present sensor;
HD = Printhead position sensor; and,
RANK = Printhead ranking resistor.
RIBBON SENSOR Displays the values from the ribbon sensor readings (see example below) for
LIMITS printers equipped with the thermal transfer option, where:

RIBBON ADC LOW

111

RIBBON ADC HIGH

249
iPH REPORT Displays the IntelliSEAQ™ printhead report data, where:
VIEW Displays the data.
PRINT Prints a reference label:

iPH REPORT
TUE 12:44PM 23MAY2006
4212-HE25-060224-090
PRINTHEAD SERIAL #: 5x-00289
PRINTHEAD MODEL # 163
PRINTER SERIAL # 60430014
PRINTHEAD INCHES 11175
INSTALLATION DATE - INITIAL 02/02/2006
INSTALLATION DATE - LAST 28/ 02/2006
PRINTHEAD CLEANING
CLEAN PROCEDURES: 0
CLEAN COUNTER RESET 0
NUMBER OF INCHES - INITIAL 0

FLASH MODULE Displays the module report data, where:

REPORT
VIEW Displays the data.
PRINT Prints a reference label:

FLASH MODULE REPORT

SUN 12:44PM 23MAY2011
Module G Mount Fail: 0
Module G Reformatted: 0

Chapter 4 – Menu System 57

Chapter 4 – Menu System 58
 Maintenance and
5 Adjustments
5
5..1
1 C
Clle
eaan
niin
ngg IIn
ntte
errv
vaallss

This section details the cleaning, adjusting, and troubleshooting tips for the printer. The following
table outlines the recommended maintenance schedule for the various printer parts.

Area Method Interval

Printhead Turn off the printer before cleaning the After every roll of media.
printhead. Use solvent* on a cotton swab to
clean the printhead from end to end.

Platen Roller Turn the power off. Rotate the platen roller and After every roll of media.
clean it thoroughly with solvent* and a cotton
swab.

Peel-Off Roller Rotate the peel-off roller and clean it thoroughly After every roll of media.
with solvent* and a cotton swab.

Media Path Solvent* After every roll of media.

Peel/Tear Bar Solvent* As needed

Media Sensor Air blow Monthly

Exterior Mild detergent or desktop cleaner. As needed

Interior Brush or vacuum cleaner As needed.

* It is recommended that a solvent containing isopropyl alcohol be used.

 Isopropyl alcohol is a flammable solvent; always take the proper precautions when using this
substance.

Proper cleaning is critical. To maintain peak performance of the printer, Datamax-O’Neil offers a
complete line of cleaning products including pens, cards, films and swabs. Visit our website at
http://www.datamax-oneil.com to learn more.

Certified Datamax-O’Neil – The worry free choice for optimal printer performance

Chapter 5 – Maintenance and Adjustments 59

5
5..2
2 C
Clle
eaan
niin
ngg tth
heeP
Prriin
ntth
heea
add
If print quality declines (symptoms include non-compliant bar codes, print dropouts, and streaks;
see sample label below), the typical cause is debris build-up on the printhead. Furthermore, when
the build-up is not removed it may lead to element failure, greatly reducing the service life of the
printhead.

Faulty Print Quality Label:

Streaks indicate a dirty or faulty

printhead.

To clean the printhead:

1. Turn ‘Off’ and unplug the printer.

2. Open the cover. Unlock the Printhead Latch and raise the Printhead Assembly. Allow the
printhead to cool before proceeding.

3. Move media and ribbon away from the printhead as necessary.

4. Using a Cotton Swab moistened, not soaked, with isopropyl alcohol gently wipe away any
build-up on the printhead surface, paying close attention to the Burn Line. Allow the printhead
to dry.

5. Replace the ribbon and media. Lower the Printhead Assembly back to the locked position.

6. Close the cover. Plug in and turn ‘On’ the printer. Feed several labels to normalize tracking.

 Printhead Latch
 Printhead Assembly
 Cotton Swab

Chapter 5 – Maintenance and Adjustments 60

 Automated Printhead Cleaning

1. Remove media and ribbon.

2. Place a Datamax-O’Neil Cleaning Card, part number 70-2013-01 under the printhead. Lower
and lock the printhead. Ensure that the Media Width Adjustment is not engaged.

3. Press and hold the TEST Key for approximately four seconds.

The printer will begin the cleaning routine.

4. In cases of heavy build-up, or if high heat values are typically used for printing, flip the card
over and repeat Step 3.

5. Reinstall your ribbon and media (if necessary, readjust the Media Width Adjustment, see
Section 5.3). Lower and lock the printhead. Close the cover.

Chapter 5 – Maintenance and Adjustments 61

5
5..3
3 M
Meed
diia
aWWiid
dtth
hAAd
djju
ussttm
meen
ntt
Whenever using narrow media (sizes that are less than the width of the printhead), adjust the
Leveling Cam for even pressure distribution. Adjust the Printhead Leveling Cam as follows:

1. With media loaded, download your label format (or use a Test Menu format) then begin
printing a small batch of labels.

2. While observing the printed output, rotate the Leveling Cam counter-clockwise until the image
fades across the label, as shown in Example 1 (below).

3. While observing the printed output, rotate the Leveling Cam clockwise until the image is
complete, with even contrast, as shown in Example 2 (below).

 Thumbscrew

Example 1 – Over Example 2 – Correct

adjustment: adjustment:

Too much adjustment The proper adjustment

produces an image produces a complete
that fades across the image with even print
label. To correct this, contrast across the
move the Thumbscrew label (see note below).
to the right.

Under-adjustment can also cause problems including ribbon wrinkling, label tracking, and platen
 roller and printhead wear. When changing to a different width of label, always perform this
adjustment.

Chapter 5 – Maintenance and Adjustments 62

5
5..4
4 P
Prriin
ntth
heea
addP
Prre
essssu
urre
eAAd
djju
ussttm
meen
ntt
Printhead Pressure Adjustment should only be performed after attempting to improve print quality
through the use of other print quality controls.

A. With media loaded, download your label format (or use a Test Menu format) then begin
printing a small batch of labels.

B. While observing the printed output, turn each Pressure Adjustment Screw (use a small coin or
screwdriver) by the same amount until the image is complete, with even contrast:

 Counterclockwise (+) to increase applied pressure, or;

 Clockwise (-) to decrease applied pressure.

 Ensure that each arrow points in the same direction.

 Pressure Adjustment Cams

Chapter 5 – Maintenance and Adjustments 63

5
5..5
5 P
Prriin
ntth
heea
addR
Reep
plla
acce
emme
enntt
To replace a damaged printhead, follow the procedure below.

Printheads are fragile; use extreme care when handling and never use a sharp object on the
 surface. If you have questions, contact a qualified technician or Datamax-O’Neil Technical
Support before proceeding.

1. Touch a bare metal part of the printer’s frame to discharge any static electricity that may be
present on your body.

2. Turn ‘Off’ and unplug the printer. Open the cover; if ribbon is installed, remove it.

3. With the printhead locked in the down position, loosen the Printhead Mounting Screw (it will
remain in the assembly).

4. Unlatch the Printhead Assembly. While holding the Printhead, raise the assembly. Disconnect
the two cables and then remove the old Printhead.

5. While carefully holding the new Printhead, connect both cables.

6. Position the Printhead onto the Locating Pins in the Printhead Assembly and secure in place
with the Printhead Mounting Screw (do not over-tighten).

7. Clean the Printhead (see Section 5.2).

8. Reload ribbon (if removed), lower the printhead assembly, and rotate the printhead latch
back, into the locked position.

 Printhead Mounting Screw

Chapter 5 – Maintenance and Adjustments 64

5
5..6
6 R
Reesse
ettttiin
ngg tth
heeP
Prriin
ntte
err
Soft Reset - To reset the printer and clear any temporary host settings:

1. With the printer ‘On’, press and hold the PAUSE and CANCEL buttons for approximately
four seconds.

5
5..7
7 U
Uppg
grra
addiin
nggF
Fiirrm
mwwa
arre
e
When program updates and/or new features are added, they can be downloaded to the printer as
follows:

1) Identify the new version for your model of printer from the Datamax-O’Neil Web site at
www.datamax-oneil.com and download it onto your computer’s hard drive.

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section
3.3 for more information on NETira CT).

It is recommended that the configuration be saved before downloading firmware, and restored
 when finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open”
when restoring the configuration.

3) Go to the Tools>Upgrade>Firmware.
Select the binary file (BIN file).

4) Click the ‘Send’ button to start the

firmware update.

Be sure only that only one communication cable is connected to the printer before attempting
 the firmware upgrade. Do not attempt to send any other data or perform operations via the
front panel when the firmware is downloading.

Chapter 5 – Maintenance and Adjustments 65

 Loading Boot 1 and Boot 2 and Firmware

1) Connect the printer to your PC using a serial cable

2) Launch the NETira CT configuration utility, and query (connect) to the printer, (see section
3.3 for more information on NETira CT).

It is recommended that the configuration be saved before downloading firmware, and restored
 when finished. Be sure to check the box labeled “Include Sensor Calibration Data on Open”
when restoring the configuration.

3) Go to the Tools>Upgrade>Firmware. Select the binary files (BIN files) for each of the Boot
files.

4) Check the “Select and Download Boot 1 file:”, “Select and Download Boot 2 file:” and “Erase
System and/or User Area” boxes and click send to initiate the download.

Be sure only that only one communication cable is connected to the printer before attempting
 the firmware upgrade. Do not attempt to send any other data or perform operations via the
front panel when the firmware is downloading.

 Always Check “Erase System and/or User Area” box unless otherwise instructed.

5) Once the Boot Loader files have been loaded, the firmware version can now be updated using
the procedure outlined in section 5.7.

Chapter 5 – Maintenance and Adjustments 66

6 Troubleshooting
6
6..1
1 P
Prro
obblle
emmR
Reesso
ollu
uttiio
onn

Should a problem arise, the information in this section will help you resolve it. The following table
lists problems that may not necessarily generate an error condition. Items denoted with an
asterisk (*) are only for display-equipped printers.

If experiencing this problem… Try this solution…

Observe the Ready Indicator as the format is sent to the

Can not communicate through the printer. If it does not flash, check the parallel cable type.
parallel port: Also, check the protocol and port settings between the
printer and host.

WARNING! Use extreme care. Turn ‘Off’ and unplug the

printer before proceeding.

Can not load media through the

Ensure that the cutter is properly installed. Plug in and turn
optional cutter:
‘On’ the printer. You should hear the cutter blade rotate and
position itself properly. However, if the problem continues
call for service.

The display contrast may set too low. Press and hold the
* The LCD is blank, but the Ready
MENU Key for 3 seconds then use the up and down arrow
Indicator is ‘On’:
keys until the display reappears.

Erratic feeding: The printer may require Calibration; see Section 3.4.

The printer may be in Hex Dump Mode; see Section 6.2.

Erratic printing (instead of the label
format, strange characters are If using the serial port for communicating, check both the
printed): host and printer port settings; the printer may be set to
eight data bits while the host is set to 7 (or vice versa).

Intellifont format is Little/Big Endian specific. The printer

Intellifont will not print:
uses Big Endian. Refer to your font supplier for information.

The Media Width Adjustment may be incorrectly adjusted;

see Section 5.3.
Light print on the right side (facing
the printer) of the label:
The Printhead or Platen Roller may be dirty or worn; clean
or call for service.

Chapter 6 – Troubleshooting 67
 If experiencing this problem… Try this solution…

Check the label format for character placement outside the

dimensions of the label; all row/column values must allow
enough space for the height/length of the characters and
bar codes to be printed within the format size.

Missing information in the printed The available memory may have been exceeded by the
label: memory requirement of the label format. Try reducing the
memory allocated to either the internal module or
scaleable font caches, see Section 4.5.)
If using serial communications, ensure that the interface
cable meets the requirements found in Section 2.1.2.

Information may be formatted outside the label dimensions.

Check your software program label size. For display-
Missing print on left or right side of equipped printers also check the values in the menu for Print
the label: Control / Column Offset and Print Control / Custom
Adjustments / Column Offset; see Section 4.5.

Verify that the AC power cord connection has been made

at both the outlet and the printer; also, ensure the power
switch is ‘On’.
No power (all indicator lights are
Verify that the AC outlet is functioning, or try moving the
‘Off”):
printer to another AC circuit.
The AC cord may be damaged; replace it.
The line fuse may be blown; call for service.

Chapter 6 – Troubleshooting 68
 If experiencing this problem… Try this solution…

Examine the used ribbon for an image:

If there is an image on the used ribbon:

 Verify that the ribbon was properly loaded per Section 2.4.

 If properly loaded, the wrong coating configuration was

used. (To verify the inked side, press the adhesive backing
of a label against the ribbon surface. Ink will only lift from
the coated side of the ribbon.) Clean the printhead (see
Section 5.2); then replace the ribbon with the correct type
for the printer, Section 2.4.

Nothing is printing (labels advance If there is no image on the used ribbon:

normally, but no image is printed): Print any Internal Test Label, see Section 4.4.) If an image
is printed, then check the protocol and port settings for
both the printer and host. These settings must match.

The heat setting may be too low. Make an adjustment in

the software program or through the menu.

The media/ribbon combination may be incorrect. Contact a

Media Representative.

The printhead or printhead cable(s) may be loose; power

‘Off’ the printer then reconnect.

Ensure that the printer is at READY.

Observe the Front Panel, if the READY light does not flash
Nothing happens when trying to print as you send the format check the protocol and port
using a software program: settings between the printer and host.

Ensure the interface cable meets the requirements found

in Section 2.1.2.

Chapter 6 – Troubleshooting 69
 If experiencing this problem… Try this solution…

The printhead may need cleaning; see Section 5.2.

Adjust the Heat and Print Speed settings through the Front
Panel or by host commands, see Section 4.5.)

The media/ribbon combination may not be compatible;

Poor print quality: contact a Media Representative.

The Media Width Adjustment may be incorrectly adjusted;

see Section 5.3.

The Platen Roller may be dirty or worn; clean or call for

service.

Media Calibration may be needed; see Section 3.4.

The Media Sensor may be out of position; readjust the

position; see Section 2.3.
Skips labels when printing:
The format may be within 1/8 inch of the label’s trailing
edge. Try reducing or moving the format slightly.

The characters may be formatted outside the label

dimensions. Ensure the row/column values provide enough
Unable to print rotated text:
room for the height of the characters or bar code to be
printed. See the Programmer’s Manual for details.

Chapter 6 – Troubleshooting 70
6
6..2
2 H
Heex
xDDu
ummp
pMMo
odde
e

The Hex Dump Mode is a useful tool for diagnosing problems, including communication and DPL
syntax errors, allowing a comparison of input strings (sent by host) to output data (received by
printer). To decode this information, the Programmer’s Manual is an essential reference. This
output can be used for debugging the label format. In addition, by repeatedly sending a format,
this mode can uncover handshaking problems (if they exist). Handshaking problems are identified
by sections of missing data in the character string.

To print the Hex Dump Label:

To begin, go to the Diagnostics menu and enable Hex Dump Mode; see Section 4.5. Exit the menu
and save the changes. Now, ‘HEX DUMP MODE’ will be indicated by the display and all data sent to
the printer will now be output in hexadecimal code, along with the printable ASCII equivalents, as
shown below. To exit Hex Dump Mode, re-enter the Diagnostics Menu and disable the Hex Dump
Mode, exit the menu, then save the changes.

The figure below is a sample Hex Dump Label. After sending a label format to the printer, the hex
code output will be immediate. As a final note, many software programs use bit mapping to
construct the label, making diagnosis difficult. Contact Datamax-O’Neil Technical Support with any
questions.

Chapter 6 – Troubleshooting 71
Chapter 6 – Troubleshooting 72
A Specifications

Mechanical
Width 12.62 inches (320.6 mm)
Depth 18.60 inches (472.5 mm)
Height 12.70 inches (322.6 mm)
Weight 45 pounds (20.5 kg)
Operating Temperature 32 F to 100 F (0 C to 38 C)
Humidity 10% 95% non-condensing
AC Input Voltage 90 – 132 or 180 – 264 VAC @ 47–63 Hz, auto-ranging.

Printing
Print Method Direct Thermal; Thermal Transfer (optional)
Print Speed 2 – 12 IPS (51 – 305 MMPS): I-4212e
2 – 10 IPS (51 – 254 MMPS): I-4310e
2 – 6 IPS (51 – 152 MMPS): I-4606
Resolution 203 dpi (8 dots/mm): I-4212e
300 dpi (11.8 dots/mm):I-4310e
600 DPI (23.6 dots/mm): I-4606e
Tear Bar Tear Down
DRAM Memory 32MB
FLASH Memory 64MB

Appendix A – Specifications 73
 Media/Ribbon
Media Types Roll-Fed, Die-Cut, Continuous, Fan-Fold
Max. Media Width 4.65" (118 mm)
Min. Media Width 1.0" (25 mm)
Max. Print Width 4.10” (104.0 mm): I-4212e
4.16” (105.7 mm): I-4310e & I-4606e

Print Length Range .25 - 99" (6 - 2475 mm); with Cutter min. 1.25” (31.8mm); with peel
and Present min. 1.50” (38mm)
Media Thickness Range .0025 - .01" (.064 mm - .254 mm)
Media Supply Roll Capacity 8" (203 mm) O.D. on a 3.0" (76.2 mm) or 1.5” (38mm) core
Ribbon Width Range 1.0 - 4.5" (25 - 114 mm)
Ribbon Roll Capacity Matched to media: approx. 1968’ (600 m) long
Ribbon Core: 1.010” .006” (25.6 mm .2 mm) inner diameter.

Communications
Interface USB, RS-232 (DB-9), and IEEE 1284 Compliant Centronics Parallel
Baud Speed 600 to 38,400 bits per second (BPS)
Handshaking Xon/Xoff, CTS, DTR
Parity Even, Odd, or None
Stop Bits 1 or 2
Data Bits 7 or 8

Embedded Fonts and Barcodes

The printer is equipped with the most popular industry fonts and bar codes; see the Programmer’s
Manual for full listings and detailed information.

 9 Bit Map Fonts; rotated 0, 90, 180, 270 degrees.

 10 smooth bitmap fonts 6pt – 48pt
AGFA Scalable Font Engine featuring CG Triumvirate™ regular and bold-condensed scalable fonts
with dynamic font attributes.

Appendix A – Specifications 74
Approved Media
To achieve optimum print quality and maximum printhead life, Datamax-O’Neil specifies the use of
Datamax-O’Neil brand media and ribbons. These supplies are specially formulated for use in our
printers; use of non-Datamax-O’Neil supplies may affect the print quality, performance, and life of
the printer or its components.

For a current list of approved media and ribbons for use in direct thermal and thermal transfer
applications, please contact a Media Representative at (407) 523-5650.

Side View Top View

G
F

I
H

J
D K
E

A
C
B

Media Dimensional Requirements

Designator Description Minimum [1] Maximum [1]

A Label width 1.00 4.65

B Liner width 1.00 4.65
C Gap (or notch) between labels[3] .10 –
[3]
D Label length .25 –
E Media thickness .0025 .010
F Notch opening width .20 .500
G Media edge to sensor aperture distance .20 2.25
[2]
H Reflective (black) mark width .50 4.65
[3]
I Distance between reflective marks .50 –
[3]
J Reflective mark length .10 –
[3]
K Label repeat distance .35 –
[1]
Units of measure are given in inches and referenced by the direction of label feed.
[2]
The reflective (black) mark must be carbon based, placed on the backside of the stock, and the
reflectance shall be less than 10% at wavelengths of 950 and 640 nm.
[3]
The maximum allowable length of the combined label and gap (or mark) measurement cannot
exceed 99.99 inches.

Appendix A – Specifications 75
Appendix A – Specifications 76
 Wireless and
B Wired LAN Setup
B
B..1
1 N
Neettw
woorrk
kCCa
arrd
dSSe
ettu
upp
Whether a wired or wireless connection is intended, it is recommend to establish a wired
connection to the printer first. This will allow access to the printers internal web pages to
configure the settings necessary for a typical wireless connection. If a wired connection is not or
can not be achieved all connection parameters can also be set using the NETira CT configuration
utility, see section 3.3.

The printer makes IP requests at power-up, so before making a network connection to the printer
consider how your IP addressing needs to be assigned. The IP addressing of the printer can be
configured in one of two ways: Using a static IP Address or Using IP Discovery (DHCP, BootP, or
RARP). At factory default settings IP DISCOVERY is ENABLED (DHCP).

1. With Printer Off, connect the network cable then turn on Printer.

2. The printer will now search for a DHCP server. Once the printer has obtained an IP address
the icon will be displayed signifying that an IP address has been obtained. Allow up to 90
seconds for the printer to retrieve an IP address.

3. At this point it is recommended to print a Network Report.

This Network Report is generated by the printer and lists
important default information such as the IP and MAC
Addresses as well as SSID for wireless equipped cards. To
print the ‘Network Report’: Press the PAUSE, FEED,
CANCEL buttons at the same time.

4. Verify the printer has obtained a valid IP address for your

network. If a valid IP address was not obtained or you wish
to use a different static address this can be set via the
The information on this label will vary depending
printer’s front panel. on your configuration and firmware version.

Enter the printer’s menu and navigate to the Communications/Network Interface/Wired

Ethernet menu branch.
 Set the “IP Discovery” menu item to “Use Static Addresses”.
 Set the “IP Address” menu item to desired value, continue the same procedure with
“Subnet Mask” and “Default Gateway” menu items if necessary. Exit the printers menu.
Cycle power to the printer, upon start-up the printer will connect to the network using the
new parameters you provided.

Once the previous steps have been successfully completed you may now use the IP Address to:

 If your printer is equipped with wireless capabilities, browse to the printer’s internal web
pages for wireless/advanced configuration. See section B.2, Wireless Setup.
-or-
 Install a printer driver, and start printing from your Windows applications. See section B.3,
Installing the Printer Driver.

Appendix B – Wireless and Wired LAN Setup 77

B
B..2
2 W
Wiirre
elle
essss S
Seettu
upp
1. Open your web browser. Type in the IP Address assigned to the printer. The printers default IP
address is: 192.168.10.26.

 If a different IP Address has been assigned to the printer, make sure to enter the correct IP address.

The following page will appear:

The printer’s internal web pages are divided

into 10 pages that are accessible via the
navigation bar on the left-hand side.

Most of the items on these pages mimic the

printer's internal menu. For more information
on the function of these settings see the
corresponding function in Chapter 4.

 You must provide a password to change any settings, the default password is “sysadm”.

 If any address parameters were changed such as IP address, subnet or gateway, the printer might
not be viewable from the current host if they are no longer on the same subnet.

Appendix B – Wireless and Wired LAN Setup 78

 B.2.1 Wireless Setup – Infrastructure
After a successful setup is made via a wired connection, the Wireless connection (if equipped) can
now be configured in infrastructure mode using a static or DHCP issued IP address.

1. Open your web browser. Type in the IP

Address of the printer. The Default IP is:
192.168.10.26.

If a different IP Address has been

 assigned to the printer, make sure to
enter the correct IP address.

A page similar to the right will appear:

2. Click on the “Wireless Ethernet Settings” menu item on the left side of the screen. Locate and
set the following items:

 In the “Acquire Address Method” section, select the “Use DHCP” radio button.

For static IP setup:

 In the “Acquire Address Method” section, select the “Use Static Addresses” radio
button.

 In the “Static IP Addresses” section, enter valid static IP addresses for Printer IP
Address, Printer Subnet Mask, and Printer Gateway.

3. Scroll down the page to “Network Type”, select “infrastructure” from the drop down box.

4. In the SSID field type the name of the SSID of your access point.

5. Under the “WIFI Security and Authentication”, set any security/authentication settings
necessary for your network.

6. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click
Apply.

7. Click on the “General Network Settings” menu item on the left side of the screen. Locate and
set the following items:

8. In the “Network Interface”, select the “Wireless Ethernet” radio button

9. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click
Apply.

10. Click on the “Restore Defaults/Restart” menu item on the left side of the screen. Be sure that
Restart Printer is displayed in the “Action to Execute:” drop down box. Enter the password at
the top of the page (default is “sysadm”) and click Execute to restart the printer.

Appendix B – Wireless and Wired LAN Setup 79

 Once the printer has restarted the icon will be displayed
signifying that an IP address has been obtained. Allow up to 90
seconds for the printer to retrieve an IP address.

At this point it is recommended to print a Network Report. This

Network Report is generated by the printer and lists important
default information such as the IP and MAC Addresses as well
as SSID for wireless connections. To print the ‘Network
Report’: Press the PAUSE, FEED, CANCEL buttons at the
same time.

Once the previous steps have been successfully completed you

may now use the IP Address to install a printer driver, and
start printing from your Windows applications. See section
B.3, Installing the Printer Driver.

The information on this label will vary depending

on your configuration and firmware version.

B.2.1 Wireless Setup – Ad-Hoc

After a successful setup is made via a wired connection, the Wireless connection (if equipped) can
now be configured in ad-hoc mode using a static IP address. To configure the wireless card in Ad-
hoc mode, you must configure your host computer to match the IP settings of the printer. Refer to
your operating system’s or your wireless network card documentation for information on how to
configure your computer.

1. Open your web browser. Type in the IP

Address of the printer. The Default IP is:
192.168.10.26.

If a different IP Address has been

 assigned to the printer, make sure to
enter the correct IP address.

A page similar to the right will appear:

2. Click on the “Wireless Ethernet Settings” menu item on the left side of the screen. Locate and
set the following items:

 In the “Acquire Address Method” section, select the “Use Static Addresses” radio
button.

 In the “Static IP Addresses” section, enter valid static IP addresses for Printer IP
Address, Printer Subnet Mask, and Printer Gateway.

3. Scroll down the page to “Network Type”, select “Ad-hoc” from the drop down box.

Appendix B – Wireless and Wired LAN Setup 80

 4. In the SSID field type the name of the SSID you wish to assign to the printer.

5. Under the “WIFI Security and Authentication”, set any security/authentication settings
necessary for your network.

6. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click
Apply.

7. Click on the “General Network Settings” menu item on the left side of the screen. Locate and
set the following items:

8. In the “Network Interface”, select the “Wireless Ethernet” radio button

9. Scroll down to the bottom of the page, enter the password (default is “sysadm”) and click
Apply.

10. Click on the “Restore Defaults/Restart” menu item on the left side of the screen. Be sure that
Restart Printer is displayed in the “Action to Execute:” drop down box. Enter the password at
the top of the page (default is “sysadm”) and click Execute to restart the printer.

11. Once the printer has restarted the icon will be displayed signifying that an wireless
connection has been obtained. Allow up to 90 seconds for the printer to make a connection.

12. From Windows, you may now “View

Wireless Networks”. From the list of
available wireless networks select the
printer that you wish to connect to and
then click on the Connect button.

If you do not see your printer listed be

sure you have the host computer
configured for Ad-hoc wireless networks.

This process will vary depending on your wireless device installed in your
host computer and your operating system version.

Once the previous steps have been successfully completed you may now use the IP Address
assigned to the printer to install a printer driver, and start printing from your Windows
applications. See section B.3, Installing the Printer Driver.

Appendix B – Wireless and Wired LAN Setup 81

B
B..3
3 IIn
nsstta
alllliin
ngg tth
heeP
Prriin
ntte
err D
Drriiv
veerr
The following screen shots are taken from Windows 2000, other Windows versions will be similar.

1 2
Start the Windows Make sure that
“Add Printer Wizard”. ‘Local Printer’ is
The following screen selected and then
should appear, click click ‘Next’.
‘Next>’.

3 4
Select on ‘Create a Click ‘Next’.
new port:’ and then
select ‘Standard
TCP/IP Port’ from the
drop down menu.
Click ‘Next’

5 6
In the ‘Printer Name Make sure
or IP Address:’ field ‘Standard’ is
enter the IP address selected and then
or NetBIOS name of click ‘Next’.
your printer. The ‘Port
Name’ field does not
need to be changed.
When finished click
‘Next’.
7 8
Confirm your settings Click on ‘Have Disk’.
and then click ‘Finish’.

Appendix B – Wireless and Wired LAN Setup 82

9 10
Insert the Accessories Browse to the
CD-Rom and click “\DRIVERS\Seagull”
‘Browse’. folder on the CD-
ROM, make sure the
file “for 95, 98, me,
2000, and xp.inf” is
selected and click
‘OK’.
11 12
Click ‘OK’. Choose your printer
from the list and then
click ‘Next’.

13 14
Name your printer in Select whether or not
the ‘Printer name:’ to share this printer
field. Next select on your network.
whether or not to set Then Click ‘Next’
this printer as your
default printer. Then
Click ‘Next’.

15 16
Select ‘No’ then Click Confirm your settings
‘Next’. and then click ‘Finish’.

17 18
Your computer will
If prompted with the now copy the
"Digital Signature Not necessary files from
Found" window, click the CD-ROM.
‘Yes’ to continue
The driver and port
installation.
installation is now
complete. The
printer can be
selected through
any Window’s
application.

Appendix B – Wireless and Wired LAN Setup 83

Appendix B – Wireless and Wired LAN Setup 84
C Me nu L a ng ua g e

C
C..1
1 C
Chha
anng
giin
ngg tth
heeM
Meen
nuu LLa
anng
guua
agge
e
Different languages and / or Datamax-O’Neil-provided translations can be downloaded to replace
the standard (English) menu of the printer by changing the spreadsheet that defines the system
dictionary. To change the language you will add a new language column (or modify the existing
column) in the spreadsheet, click on the “Generate DPL file(s)” radio button, and then send that
file(s) to the printer.

Software requirements for modifying the menu language are as follows:

• Microsoft® Excel must be purchased by user;

• Img2dl.exe (provided at ftp://ftp.datamax-oneil.com/Printer%20Firmware/EFIGS-

A.I.M.W.Class/) is a program used during the process to create the DPL file; and,

• Common.xls (also provided at the web site above) is the Menu Dictionary.

 Place Img2dl.exe and Common.xls in the same directory.

Create a Menu Language by following these steps:

A. Invoke Excel and open the Common.xls file. After the file opens, the following screen appears:

Appendix C – Menu Language 85

 B. Click the “Enable Macro” box. The following screen appears:

C. Click on Column J and enter the new language, or modify an existing one. Some tips on this
process:

• Message Size – When entering new messages, reference the “MAX” column: this is the
maximum number of characters allowed for this field. (Warnings are displayed when the
number of characters is exceeded, or when trying to modify the MAX value; however, if
“cutting and pasting” fields, this warning system may be defeated.)

• Two Line Messages – Some of the message are displayed as two lines. These are indicated
in the comment fields.

• Comments – This field can be modified with no effect.

D. After editing is complete, highlight all of the columns to be created by pressing the letter
above the column (more than one column can be selected).

E. Press the Generate DPL File(s) radio button. A file will be generated for each of the selected
columns and Excel will provide confirmation (for example, as shown below, small.ls).

Appendix C – Menu Language 86

 F. Download the generated files to the printer – one method is the DOS copy command:
copy small.ls lpt1: /b

G. Reset the printer by pressing and holding the CANCEL Key for approximately four seconds.

H. After resetting, verify operation by printing a Configuration Label (see Section 4.4). New
language information will be printed under SYSTEM INFORMATION / OPTIONAL LANGUAGES.
(Also, the new language will appear on the display as a menu item in SYSTEM SETTINGS /
MENU LANGUAGE. These are the only methods to determine a successful download.)

Enable the new language. Enter the menu system and go to SYSTEM SETTINGS / MENU
LANGUAGE and select the new language. Next select the desired font for the language. Save
the changes when prompted. (A reset will occur as font validation is performed.)

An error has occurred if the printer displays the new language selection, but all messages
remain in English. In this case, re-check your process or contact Datamax-O’Neil Technical
Support (be ready to provide the Common.xls and DPL download files created). Other error
messages are also possible:

Menu Language Error Message Description

Please select the entire column(s) or the After pressing the Generate DPL File(s) radio
desired language(s), by clicking on the button, the languages to convert were not
column letter(s) correctly selected.

The entered message exceeds the number of

Message text may not exceed MAX = xx
characters specified in column C. You may not
designated characters for this MID
modify this number.

I. Repeat Steps A – H using the filename misc.xls to translate printer option items. This will
output small20.ls.

Appendix C – Menu Language 87

C
C..2
2 A
Addv
vaan
ncce
eddF
Fiille
eHHa
annd
dlliin
ngg IIn
nffo
orrm
maattiio
onn

• The standard printer leaves the factory with EFIGS loaded into Module Y. At this point, Module
Y is LOCKED and will only accept additional language downloads.

• After downloading a language update, Module Y is left UNLOCKED until the printer is reset or
power is cycled. In this state, Module Y will accept font, image and label format downloads.
The module will also honor the Clear Module request. Therefore, following an update it is
recommended that a reset be performed to lock the module; otherwise, a software package
may “Clear All Modules” thus destroying the new menu language(s).

• Module Y can be UNLOCKED by sending this DPL string: <STX>KpY0

• To restore the factory generated EFIGS image, download the file *832296.01A to the printer.
This file is located on the Datamax-O’Neil FTP site. The letter at the end of the file name (e.g.,
A) specifies the revision. The latest revision will be available on the FTP site.

• Downloading the same language twice will automatically delete the first occurrence, but will
not free the memory space.

• Deletion of the selected language will reset the printer to English. The total number of
languages that the printer can now accept is limited to 10, but this number is dependent upon
the size of each language translation. The translation size will vary with the number of
messages that are translated for that particular language. Current complete language files are
about 7,000 bytes each; but with product growth, the total number of languages is expected
to drop to five.

Appendix C – Menu Language 88

 The screen shot below is an example of Unicode defined languages, Chinese & Russian.
Note the only additional information required is the “double” in row 1.

Appendix C – Menu Language 89