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ISO Notes

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14 views2 pages

ISO Notes

Uploaded by

cromaphysco22
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Introduction to ISO quality standards: ISO 9001, ISO 14001, BIS.

ISO, the International Organization for Standardization, brings global experts together to agree on the best
way of doing things – for anything from making a product to managing a process. As one of the oldest non-
governmental international organizations, ISO has enabled trade and cooperation between people and
companies the world over since 1946. The International Standards published by ISO serve to make lives easier,
safer and better.

Some History on the origin of ISO

 ISO began in 1926 as the International Federation of the National Standardizing Associations(ISA),
which primarily focused on mechanical engineering.
 During WWII, ISA was suspended and after WWII ended, ISA was proposed to form a new global
standards body by the United Nations Coordinating Committee(UNSCC).
 The delegates of ISA and UNSCC delegates joined forces to create the International Organization for
Standardization in October, 1946.

ISO 9001

ISO 9001 is an international quality management system(QMS) standard first published in 1987 by the ISO. It
presents fundamental management and quality assurance practices that can be applied by any organization.

It’s purpose is to provide requirements which if met will enable organizations to demonstrate they have the
capability to consistently provide product that meets customer and applicable regulatory requirements. ISO
9001 states that the standard can be used to assess the organization’s ability to meet customer, regulatory and
the organization’s own requirements.

ISO 9001 is based on the plan-do-check-act method and provides a process-oriented approach to
documenting and reviewing the structure, responsibilities, and procedures required to achieve effective
quality management in an organization while using risk-based thinking to better manage the process to
achieve planned results.

The standard is made up of eight sections. The first three sections provide general information about the
standard, and the last five focus on requirements on how to implement it.

ISO 9001 has undergone revisions in 1994, 2000, 2008 and 2015:

1. ISO 9001:1994
2. ISO 9001:2000
3. ISO 9001:2008
4. ISO 9001:2015
5. ISO 9001:2026 – expected to be published in 2026
Within the ISO 9000 family, which defines seven quality management principles including a strong customer
focus and continual improvement, ISO 9001 is the only standard that can be certified to (though certification is
not mandatory).

The Business benefits of ISO 9001 certification include:

 Customer confidence: The standard ensures that organizations have robust quality control processes
in place, leading to increased customer trust and satisfaction.
 Effective complaint resolution: ISO 9001 offers guidelines for resolving customer complaints
efficiently, contributing to timely and satisfactory problem-solving.
 Process improvement: The standard helps identify and eliminate inefficiencies, reduce waste,
streamline operations, and promote informed decision-making, resulting in cost savings and better
outcomes.
 Ongoing optimization: Regular audits and reviews encouraged by ISO 9001 enable organizations to
continually refine their quality management systems, stay competitive, and achieve long-term
success.

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