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Surah Waqiah

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26 views2 pages

Surah Waqiah

Uploaded by

bkhodabucus
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Curriculum Vitae (CV)

Name: Bibi Naadra Khodabucus

Receptionist/Admin/Customer Advisor

Tottenham London - Telephone number: 07783682587 - Email add: bkhodabucus@yahoo.co.uk

PROFESSIONAL PROFILE
I believe I have the necessary experience to fulfil your requirements and make a valuable contribution
to your management team Highly efficient and diligent administrative office professional with 16 years
of experience in management
Capable leader with excellent skills in delegating responsibilities to others and supervising and
evaluating for effective task completion
Enthusiasm for delivering excellent service to customers and other visitors in the office setting
Strong organisational skills and excellent attention to detail when dealing with paperwork
There are usually other duties, but they vary according to the type of firm or organisation involved
They can include common office duties such as making appointments, answering
questions, organisational activities, and typing, Customer service Administration and management
KEY SKILLS

 Active listening, Speaking, writing Coordination, Time management,


 Computers and electronics
 Fundamental Skills (Typing, Mouse) Operation monitoring
 Basic Computing and Applications, Word processing, Excel, Chart,
 Punctual, Reliable, Honest, Professional, Honest, Hardworking
 Languages: English, French, Creole and Urdu (I can communicate as well as writing)

CAREER SUMMARY
 Yellow Cars Limited | London, England
Administrative (Feb 2019 – July 2020):
Working with different councils and DVLA all over UK
Assist customers by providing information and resolving their complaints.
Issue receipts, refunds, credits or change to customers.
 Alwayzpositive Healthcare Support Agency Limited | London, England
Administrative (Dec 2018 – Jan 2019):
Monitor the facility to ensure that it remains safe, secure and well maintained.
Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Greet visitors or callers and handle their enquiries, or direct them to the appropriate people according
to their requirements
 Hammond Lloyd Legal Consultancy | London, England
Customer Adviser / Book Keeping (Sep 2016 – Nov 2019): Part Time – Full Time
Handle visitors or callers to their immigration or other enquiries, or direct them to the appropriate
people according to their requirements.
Updating paperwork and maintaining immigration and other documents.
Dealing with payments, Invoices, Purchases and accounts to keep records of collections and ensure
that all balanced.
 Page Green Post Office (Greater London)
Cashier (June 2016 – Nov 2016): Part Time
Working with all type of postage.
Assist customers by providing information and resolving their complaints.
Issue receipts, refunds, credits or change to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct.
and that there is adequate change.
Receive payment by cash, cheque, credit cards, vouchers or direct debits.
 Whitmore Security Limited (London)
Reception, Admin (Nov 2014 – Nov 2017):
Plan, administer and control budgets for contracts, equipment and supplies, monitor the facility to
ensure that it remains safe, secure and well maintained
Schedule appointments, and maintain and update appointment calendars.
Perform administrative support tasks, such as Invoices, Employees time sheets and other documents
Contributing to efficient HR to conduct screening and appraisal of Security Officers, reference checking,
staff
 Elan Management Solutions Limited (London)
Manager, Assistant Accountant, Reception, Admin (Nov 2007 – Nov 2014):
Preparing accurate monthly reporting suite, including cash flow, management accounts, Invoices etc...
Empowering the finance team to achieve consistent high performance and providing development
opportunities to achieve
building and maintaining a strong relationship with client
Enabling the sales team to provide competitive quotations with viable service level agreements using
financial and commercial expertise, Negotiating and securing preferential terms on price
Performing multiple roles as Company Secretary to implement stringent governance
Deputising for the MD during regular absence to provide business leadership, independent decision
making and deal with any critical issue
EDUCATION

NVQ (Foundation Level) in Health and Social Care at Intercontinental College in Tottenham Hale London
(United Kingdom)

ICQ Level 1,2 & 3 in Personal Development and Employability Skills in Customer Service
IT Skills
QuickBooks, Sage, Viztopia, Bright HR Software, MS Office Suite (Word, Excel, outlook Access,
PowerPoint)
Fundamental Skills (Typing, Mouse) Operation monitoring
Basic Computing and Applications, Word processing, Excel, Chart, Design, summary etc
INTERESTS
I enjoy watching TV and listening Music
My passion is cooking……….
Spending time with my family and friend…….
Exploring new places……
I enjoy spending quality time with my family and friends and helping them with any tasks that are
struggling with. My passion includes cooking, driving, watching documentaries, movies and listening
music.

REFERENCES

Available on request

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