AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

TOPICAL PAPER 1 QUESTION BANK

SECTION 1 & 2 COMPLETE AS

● Questions before 2023 Have been rephrased as per the new Paper Pattern to avoid confusion

Q1. 9609/12/F/M/21/Q1(a, b)
(a) Define the term ‘opportunity cost’. [2]

Q2. 9609/11/M/J/20/Q2
(a) Explain one reason why many new businesses fail in their first year of operation. [3]

Q3. 9609/12/F/M/18/Q2
(a) Explain one quality of a successful entrepreneur. [3]

Q4. 9609/13/M/J/17/Q1
(a) Define the term ‘opportunity cost’. [2]
(b) Explain one way how business decisions involve opportunity cost, using an appropriate
example. [3]

Q6. 9609/12/M/J/16/Q1
(a) Define the term ‘entrepreneur’. [2]
(b) Explain one reason why new businesses often fail. [3]

Q7. 9609/11/M/J/12/Q1
(a) Define social enterprise organization. [2]
(b) Explain one way how entrepreneurs could benefit your country. [3]

Q1. 9609/13//M/J/11/Q3
Analyse one reason why many businesses fail within the first year of trading. [5]

Q1. 9609/11/M/J/21/Q5(a)
Analyse two role of small businesses in a country’s economy. [8]

Q2. 9609/11/O/N/18/Q5(a)
Analyse two qualities of a successful entrepreneur. [8]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Q3. 9609/12/M/J/17/Q5(a)
Analyse two problems a business could experience in its first year of trading. [8]

Q1. 9609/12/F/M/23/Q6(b)
‘The main reason why many niche cake manufacturing businesses fail is that they grow too
quickly.’
Evaluate this view. [12]

Q2. 9609/13/O/N/21/Q7(b)
(b) Evaluate the possible challenges for an entrepreneur in starting a new business selling
only vegetarian food products. [12]

Q3. 9609/12/O/N/19/Q5(b)
Evaluate factors that could lead to the failure of a small business which repairs cars.

[12] Q4. 9609/13/M/J/18/Q7(b)

Evaluate the importance of the role of business enterprise in the development of a country. [12]

1.2
Q1. 9609/13/O/N/22/Q2(a, b)
(a) Define the term ‘public sector’. [2]
(b) Explain one reason why some organisations operate in the public sector. [3]

Q2. 9609/12/M/J/22/Q2(a, b)
(a) Define the term ‘franchise’. [2]
(b) Explain one advantages to a business of buying a franchise. [3]

Q3. 9609/12/M/J/21/Q1
(a) Define the term ‘co-operatives’. [2]
(b) Explain one advantages to a business of being part of a joint venture. [3]

Q4. 9609/11/O/N/21/Q1
(a) Define the term ‘partnership’. [2]
(b) Explain one limitation of partnership as a business structure. [3]

Q5. 9609/13/M/J/20/Q2
(a) Define the term ‘limited liability’. [2]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

(b) Explain one disadvantage to a private limited company of changing to a public limited
company. [3]

Q6. 9609/12/F/M/16/Q1
(b) Explain one advantage of public sector businesses. [3]

Q7. 9609/12/O/N/16/Q1
(a) Define ‘joint venture’. [2]
(b) explain one advantage of joint ventures to the businesses involved. [3

]Q8. 9609/13/M/J/13/Q4
(a) State two features of a ‘public limited company’. [2]
(b) explain one advantage to a sole trader of changing to a partnership. [3]

Q9. 9609/12/O/N/13/Q2
(a) Define the term ‘private sector’. [2]
(b) explain one distinctive characteristic of public sector enterprises . [3]

Q1. 9609/12/M/J/20/Q2(b)
Explain one advantage that a business in the public sector may have that a business in the
private sector may not. [3]

Q1. 9609/12/F/M/22/Q3
Analyse one problem a sole trader might have if they change the legal structure to a
partnership. [5]

Q2. 9609/12/O/N/20/Q3
Analyse one reason why a business might remain a private limited company rather than change
to a public limited company. [5]

Q1. 9609/13/M/J/22/Q5(a)
(a) Analyse two disadvantages to a sole trader of changing to a partnership. [8]

Q2. 9609/12/O/N/19/Q5(a)
Analyse two advantages to an entrepreneur of purchasing a franchise to start a business. [8]

Q3. 9609/13/O/N/18/Q5(a)
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Analyse two advantages of a partnership as a legal structure for the owners of a small business.
[8]

Q4. 9609/13/M/J/16/Q5
(a) Analyse two advantages of a co-operative as a legal form of business. [8]

Q5. 9609/12/F/M/17/Q5(a)
(a) Analyse two strengths and weaknesses of a ‘public limited company’ legal structure for
business. [8]

Q1. 9609/13/M/J/22/Q5(b)
(b) Evaluate whether entering into a franchise agreement is the best way for a new
entrepreneur to start a business. [12]

Q2. 9609/12/F/M/20/Q5(b)
Evaluate whether a partnership is the best legal structure for an accountancy business. [12]

Q3. 9609/11/O/N/19/Q5(b)
Evaluate why national water supply businesses in many countries operate in the public sector.
[12]

Q4. 9609/12/O/N/15/Q7(b)
Evaluate why an entrepreneur might choose to become a franchisee rather than start an
independent restaurant business. [12]1.3

Q1. 9609/13/O/N/15/Q1(a)
Define the term ‘internal growth’. [2]

Q1. 9609/11/O/N/20/Q1
(a) Define the term ‘market share’. [2]

(b) Explain one way a business could increase its market share. [3]

Q1. 9609/13/M/J/23/Q1(b)
Explain one weakness of family businesses. [3]

Q2. 9609/11/M/J/11/Q1(b)
Describe one method for measuring the size of a business. [3]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Q2. 9609/12/F/M/20/Q5(a)
Analyse two advantages of using different methods to measure the size of a business. [8]

Q3. 9609/11/M/J/20/Q5(a)
Analyse two possible benefits to a business of increasing its market share. [8]

Q5. 9609/11/O/N/14/Q7(a)
Explain two weaknesses of ‘family owned’ businesses. [8]

Q1. 9609/13/M/J/20/Q7(b)
Evaluate the importance of market share to a business operating in a competitive market. [12]

Q2. 9609/12/F/M/18/Q6
A family retail business should stay small rather than setting growth as an objective.’ Do you
agree? Evaluate this view. [12]
1.4
Q1. 9609/13/M/J/23/Q6(a)
Define the term social enterprise. [2]

Q1. 9609/11/M/J/22/Q1(a, b)
(a) Define the term ‘social enterprise’. [2]
(b) Explain one advantage to a business of being a social enterprise. [3]

Q2. 9609/13/M/J/22/Q2(a, b)
(a) Define the term ‘corporate social responsibility’ (CSR). [2]
(b) Explain one disadvantages to a business of having CSR as a business objective. [3]

Q3. 9609/12/O/N/22/Q2(a, b)
(a) Define the term ‘ethics’. [2]
(b) Explain one-way ethics might affect the activities of a business. [3]

Q4. 9609/14/M/J/21/Q4
(a) Define the term ‘strategy’. [2]
(b) Explain one stage of business decision-making. [3]

Q5. 9609/11/O/N/16/Q1
(a) Define the term ‘mission statement’. [2]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

(b) explain one limitation of mission statements. [3]

Q6. 9609/11/M/J/13/
(b) explain one way how ‘mission statement’ might be effectively communicated to the
stakeholders of A business. [3]

Q1. 9609/12/M/J/15/Q1(b)
explain one way in which the objectives of a social enterprise might be similar of those of other
typesof business. [3]

Q2. 9609/13/O/N/15/Q1(b)
explain one reason why many businesses set growth as an objective. [3]

Q1. 9609/11/O/N/21/Q3
Analyse one link between corporate objectives and marketing objectives of a business. [5]

Q2. 9609/12/O/N/19/Q3
Analyse one reason why the objectives of a business may change over time. [5]

Q3. 9609/13/O/N/19/Q3
Analayse one of the benefits of a co-operative to its members. [5]

Q4. 9609/11/M/J/18/Q3
Analyse one reason why ethics may influence the objectives of a business. [5]

Q6. 9609/12/F/M/17/Q3
Analyse one reason why a mission statement might be important for a multinational business.
[5]

Q7. 9609/11/M/J/17/Q3
Analyse one reason why corporate objectives are important to a business. [5]

Q8. 9609/11/O/N/17/Q3
Analyse one reason why a business might benefit from acting ethically. [5]

Q9. 9609/12/M/J/13/Q3
Analyse one reason why ethics could influence the objectives and activities of a private sector
business.
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

[5]Q1. 9609/12/F/M/23/

Q6(a)
Analyse two reasons why changing a business’ objectives might affect its shareholders. [8]

Q2. 9609/11/M/J/23/Q6(a)
(a) Analyse two reasons why a business should set SMART objectives. [8]

Q3. 9609/13/O/N/22/Q7(a)
(a) Analyse two advantages of a public limited company (plc) as a legal structure for a business.

Q4. 9609/13/O/N/20/Q7(a)
Analyse two reasons why mission statements are important to many businesses. [8]

Q5. 9609/11/O/N/19/Q5(a)
Analyse two reasons why making a profit is not the main objective of all private sector
businesses. [8]

Q6. 9609/12/M/J/19/Q7(a)
Analyse two impacts of social enterprises on the development of a country. [8]

Q7. 9609/13/M/J/18/Q7(a)
Analyse two advantages to a community of a business with triple bottom line targets. [8]

Q8. 9609/12/O/N/17/Q7(a)
Analyse two ways corporate objectives and departmental objectives lead to the success of a
business. [8]

Q9. 9609/12/O/N/14/Q7(a)
Analyse two aims of a ‘social enterprise’ organisation. [8]

Q1. 9609/11/M/J/23/Q6(b)
(b) ‘Ethics should always influence the human resource management (HRM) activities of a
mining business.’ Evaluate this view. [12]

Q2. 9609/13/O/N/22/Q7(b)
Evaluate the view that the activities of banks should be significantly influenced by ethics. [12]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Q3. 9609/11/M/J/21/Q5(b)
Evaluate the importance to an expanding business of effectively communicating its objectives to
its workforce. [12]

Q4. 9609/13/O/N/20/Q7(b)
Evaluate why the shareholders of a public limited company might not support corporate
social responsibility (CSR) as a business objective. [12]

Q5. 9609/11/O/N/18/Q5(b)
Evaluate why the shareholders of a public limited company might disagree with having
corporate social responsibility (CSR) as a business objective. [12]

Q6. 9609/12/F/M/17/Q5(b)
(b) Evaluate how ethics may influence the decisions of private sector banks. [12]

Q7. 9609/12/O/N/17/Q7(b)
Evaluate why a bank might change its corporate objectives over time. [12]

Q8. 9609/12/M/J/16/Q7(b)
Evaluate how a large food retailer, with many shops, could effectively communicate
corporate objectives to its workforce. [12]

Q9. 9609/13/O/N/16/Q5(b)
Evaluate why senior managers leading large public limited companies might decide not to
have corporate social responsibility (CSR) as a business objective. [12]

Q10. 9609/11/O/N/15/Q7(b)
Evaluate with examples, how unethical business behaviour could damage the reputation of a
company. [12]

Q11. 9609/12/M/J/18/Q6
In recent years a significant number of businesses have been accused of being unethical.

Evaluate whether senior managers should consider ethics when making business decisions. [12]
Q12. 9609/12/O/N/18/Q6

Evaluate the extent to which the stakeholders of a large clothing retailer might want the
business to become more ethical and socially responsible. [12]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

1.5
Q1. 9609/13/M/J/21/Q1
(a) Define the term ‘stakeholders’. [2]
(b) Explain one responsibility of a stakeholder group. [3]

Q2. 9609/13/O/N/21/Q2(a, b)
(a) Define the term ‘business stakeholders’. [2]
(b) Explain one reason why conflict might arise between different stakeholders. [3]

Q3. 9609/13/M/J/15/Q1
(a) Define the term ‘stakeholder’. [2]
(b) explain one way a public limited company is accountable to its shareholders. [3]

Q1. 9609/11/M/J/23/Q4
Analyse one responsibility to a business of an employee as a stakeholder. [5]

Q2. 9609/12/M/J/23/Q4
Analyse one way in which conflict between stakeholders may affect a business. [5]

Q3. 9609/12/M/J/19/Q3
analyse one way how the interests of two stakeholder groups could affect the decisions of a
business.
[5]

Q5. 9609/13/O/N/17/Q3
Anlayse one responsibilities employees have to the business that employs them. [5]

Q1. 9609/11/M/J/17/Q5(a)
(a) Analyse two reasons why a business needs to be accountable to its stakeholders. [8]

Q1. 9609/13/M/J/19/Q5(b)
Evaluate the view that a public limited company should prioritise the aims of its shareholders
rather than those of other stakeholder groups. [12]

Q2. 9609/11/M/J/17/Q5(b)
Evaluate how there could be conflict between the stakeholders of a fast food retailer. [12]

Q3. 9609/13/M/J/17/Q7(b)
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Evaluate how the stakeholders of a public sector organisation might be affected by a reduction
in Government financial support for the organisation. [12]
Section 2
2.1
Q1. 9609/12/F/M/23/Q3
(a) Define the term induction training. [2]
(b) Explain one benefit to a business of training its employees. [3]

Q2. 9609/12/M/J/23/Q3(a, b)
(a) Define the term equality. [2]
(b) Explain one benefit to a business of employing a diverse workforce. [3]

Q3. 9609/13/M/J/23/Q2(a, b)
(a) Define the term dismissal. [2]
(b) Explain how one human need may be satisfied at work. [3]

Q4. 9609/13/M/J/22/Q1(a, b)
(a) Define the term ‘workforce planning’. [2]
(b) Explain one advantages to a business of using induction training. [3]

Q5. 9609/13/O/N/22/Q1(a, b)
(a) Define the term ‘person specification’. [2]
(b) Explain one purpose of a job description. [3]

Q6. 9609/12/M/J/21/Q4 (a, b)

(a) Define the term ‘contract of employment’. [2]
(b) Explain the difference between redundancy and dismissal. [3]

Q7. 9609/13/M/J/21/Q4
(a) Define the term ‘labour turnover’. [2]
(b) Explain one way in which the recruitment and selection process of a business could help to
improve labour turnover. [3]

Q8. 9609/12/F/M/20/Q2

(a) Define the term ‘diversity’ in a workforce. [2]

(b) Explain one benefit to a business of employing a diverse workforce. [3]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Q9. 9609/12/M/J/20/Q1
(a) Define the term ‘job description’. [2]
(b) Explain one advantage to an employer of using a person specification. [3]

Q10. 9609/12/O/N/19/Q2
(a) Define the term ‘workforce planning’. [2]
(b) explain one benefit to a business of workforce planning. [3]

Q11. 9609/13/O/N/19/Q2
(a) Define the term ‘contract of employment’. [2]
(b) explain one advantage to employees of having a contract of employment. [3]

Q12. 9609/13/O/N/17/Q2(a, b)
(a) Define the term ‘induction training’. [2]
(b) explain one benefit to a business of training employees. [3]

Q1. 9609/11/M/J/23/Q3(b)
Explain one type of training that a business may use. [3]

Q2. 9707/11/M/J/14/Q2(b)
explain one way human resource management could help a business achieve its objectives.
[3]

Q1. 9609/14/M/J/21/Q3
Analyse one benefit to a business of workforce planning. [5]

Q2. 9609/12/O/N/21/Q3
Analyse one reason why businesses invest in the training and development of employees. [5]

Q3. 9609/13/O/N/21/Q3
Anlayse one reason why it is important for a business to have effective human resource
management (HRM). [5]

Q4. 9609/11/O/N/19/Q3
Anlayse how human resource management (HRM) helps to achieve business success. [5]

Q5. 9609/12/O/N/17/Q3
Analyse the importance of workforce planning for the effective performance of a
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

university. [5]

Q1. 9609/13/M/J/23/Q6(a)
Analyse two benefits to a business of using external recruitment to employ a manager. [8]

Q2. 9609/12/F/M/21/Q5(a)
Analyse the benefits to a business of recruiting employees from outside the business. [8]

Q3. 9609/11/M/J/21/Q7(a)
Analyse two benefits to a business of focusing on staff morale and welfare. [8]

Q4. 9609/14/M/J/21/Q5(a)
Analyse two reasons why it is considered important for a business to have human resource
(HR) policies on diversity and equality. [8]

Q5. 9609/12/O/N/19/Q5(a)
Analyse the advantages to a financial services business of improving employees’ work-life
balance. [8]

Q6. 9609/12/M/J/18/Q7(a)
Analyse two reasons why many human resource departments have developed policies for
diversity and equality. [8]

Q7. 9609/12/F/M/18/Q5(a)
Analyse two benefits of a job description and a person specification when recruiting a
new employee. [8]

Q8. 9707/12/M/J/15/Q7(a)
Anlayse two reasons why it is important for a business to have an effective system of
recruitment and selection. [8]

Q1. 9609/13/O/N/22/Q6
‘Human resource management (HRM) is the most important business function in a hospital’.
Evaluate the extent to which you agree with this view. [12]

Q2. 9609/14/M/J/21/Q5(b)
Evaluate the importance for a hospital of ensuring a ‘work-life balance’ for its employees. [12]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Q3. 9609/12/O/N/19/Q5(b)
Evaluate why it is considered important for businesses to have effective policies on diversity
and equality. [12]

Q4. 9609/12/M/J/18/Q7(b)
‘A significant investment in training and development is the best way to improve employee
effectiveness in a retail business.’ Evaluate this view. [12]

Q5. 9609/12/F/M/18/Q5(b)
Evaluate which management style is likely to be the most effective for a large clothing
manufacturer. [12]

Q6. 9609/11/M/J/18/Q7(b)
Evaluate the view that the most important role of human resource management (HRM) in
all businesses is to maintain a high level of staff morale and welfare. [12]

Q7. 9707/12/M/J/15/Q7(b)
Evaluate why a school might decide to recruit a new head teacher externally, rather than by
internal promotion. [12]

Q8. 9609/12/O/N/20/Q5(b)
‘Limited investment in employee training and development in a primary sector business will
lead to poor business performance.’
Evaluate the extent to which you agree with this view. [12]

Q9. 9609/11/O/N/18/Q6
Evaluate the possible consequences for a tertiary sector business that decides to reduce
its expenditure on employee training and development. [12]

Q10. 9609/12/O/N/17/Q6
A hospital requires employees to work long and often unsociable hours. Evaluate why and
how the hospital should assist its employees to achieve a good work-life balance. [12]

2.2
Q1. 9609/11/M/J/23/Q3(a)
(a) Define the term commission. [2]

Q1. 9609/12/F/M/22/Q2(a, b)
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

(a) Define the term ‘commission’. [2]

(b) Explain one disadvantage to a business of using empowerment to motivate its employees.
[3]

Q2. 9609/12/O/N/22/Q1(a, b)
(a) Define the term ‘motivation’. [2]
(b) Explain one non-financial motivator that could be used for a business’ employees. [3]

Q3. 9609/12/M/J/22/Q1(a, b)
(a) Define the term ‘piece rate’. [2]
(b) Explain one advantage to a business of using a time-based payment method. [3]

Q4. 9609/11/O/N/21/Q2(a, b)
(a) Define the term ‘performance-related pay’. [2]
(b) Explain one advantage to employees of performance-related pay. [3]

Q6. 9609/11/O/N/17/Q2

(a) Define the term ‘job re-design’. [2]

(b) explain one benefit to a business of job re-design. [3]

Q7. 9609/12/O/N/15/Q2
(a) Define the term ‘piece rate payment method’. [2]
(b) explain one possible disadvantage of piece rate payment methods for employers.

Q8. 9609/11/O/N/13/Q1
(a) Define the term ‘performance related pay’. [2]
(b) explain one disadvantage of ‘performance related pay’. [3]

Q1. 9609/12/M/J/16/Q4/(b)
explain one way in which employees can participate in business decision making. [3]

Q1. 9609/11/O/N/20/Q3
Analyse one way how team working could improve the motivation of employees. [5]
Q2. 9609/12/M/J/18/Q3

Analyse the possible long-term consequence for a business of low levels of employee
motivation. [5]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Q3. 9609/12/O/N/13/Q3
Analyse why team working may not always be beneficial for a business. [5]

Q1. 9609/12/F/M/20/Q7(a)

Analyse two benefits to a business of motivating its employees. [8]

Q2. 9609/12/O/N/20/Q5(a) Analyse how a business might satisfy the self-actualisation needs
of its employees. [8]

Q3. 9609/11/M/J/18/Q7(a)
Analyse two possible disadvantages to a business of using performance related pay
to motivate its employees. [8]

Q4.9609/13/O/N/17/Q7(a)
Analyse two methods managers might use to help employees satisfy their
selfactualisation needs, as identified by Maslow. [8]

Q5. 9609/12/F/M/16/Q5/(a)
Analyse the importance of employee motivation for the achievement of business objectives.
[8]

Q6. 9609/12/O/N/16/Q7/(a)
Analyse the disadvantages to an employer of using performance related pay. [8]Q1.
9609/13/M/J/23/Q6(b)
‘A motivated workforce is the most important factor for the success of a low-price airline.’
Evaluate this view. [12]

Q2. 9609/11/M/J/22/Q6
‘Non-financial motivators are the most effective way of improving employee motivation in a
house building business’. Evaluate the extent to which you agree with this view. [12]

Q3. 9609/11/O/N/22/Q6
‘The best way to improve the quality of teaching in a school is to use Herzberg’s twofactor
theory of motivation.’ Evaluate the extent to which you agree with this view. [12]

Q4. 9609/13/O/N/21/Q6
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

‘The economic man theory used by Taylor is the best way to motivate the employees of a
customer service call centre business.’ Evaluate the extent to which you agree with this
view. [12]

Q5. 9609/12/F/M/21/Q5(b) Evaluate whether the use of Herzberg’s two factor theory could
improve employee motivation in a school. [12]

Q6. 9609/11/M/J/21/Q7(b) Evaluate whether the ideas of David McClelland could

help managers of a hospital to satisfy the human needs of its employees. [12]

Q7. 9609/12/F/M/20/Q7(b)
Evaluate whether a salary is the best payment method for motivating employees of a
shoe retailer. [12]

Q8. 9609/13/M/J/19/Q6
The human resources manager of a hotel has said: ‘If we empower our employees, work
performance will definitely improve.’ Evaluate this view. [12]

Q9. 9609/12/O/N/19/Q6
A loss-making state-owned airline has a reputation for poor customer service. Its Human
Resource Director suggested that: ‘the best way to improve this business is to pay our
employees higher wages and give them an end of year bonus’ Evaluate this suggestion. [12]

2.3
Q1. 9609/11/M/J/21/Q1 (a, b)
(a) Define the term ‘laissez-faire leadership’. [2]
(b) Explain one disadvantage to employees of autocratic leadership. [3]

Q2. 9609/12/O/N/16/Q2
(a) Define ‘management’. [2]
(b) explain one advantage of autocratic management. [3]

Q3. 9609/13/M/J/15/Q4
(a) Define the term ‘management’. [2]
(b) explain pone of Mintzberg’s role of management. [3]

Q1. 9609/11/O/N/18/Q4(b)
explain one-way autocratic management might affect the motivation of employees. [3]
AS P1 TOPICAL QUESTION BANK BY WAQAS MAJEED 0323-4828815

Q2. 9609/11/M/J/15/Q1(b) explain one style of business management. [3]

Q1. 9609/11/O/N/20/Q5(a)
Analyse the potential benefits for a business of a laissez-faire management. [8]

Q1. 9609/12/O/N/21/Q6
‘In a hospital, managers using a democratic style are more likely to be successful than
managers using an autocratic style.’ Evaluate the extent to which you agree with this view.
[12]

Q2. 9609/11/O/N/20/Q5(b) Evaluate the view that a democratic management could

cause some businesses to underperform. [12]

Q3. 9609/12/O/N/20/Q5(b)
Evaluate the significance of Mc*regor’s leadership styles for managers in a hospital. [12]

Q4. 9609/11/M/J/19/Q5(b)
‘A democratic style of management is the most effective management style for a
manufacturing business in a very competitive industry.’ Evaluate this view. [12]

Q5. 9609/12/F/M/19/Q6
‘An effective manager must perform all of Mintzberg’s roles of management.’ Do you agree
with this statement" Evaluate your view. [12]

Q6. 9609/12/M/J/13/Q5(b)
Evaluate the possible impact on the motivation of employees in a hotel of the appointment of
a General Manager who introduces an autocratic management style. [12