JAMES HERRY HIMAWANTO

DYNAMIC HOTELIER, ENLIGHTENED LEADER

Bandung, Indonesia
Mobile: +62 853 2180 7888

Email:
jamesherryhimawanto@gmail.com

I am a highly-motivated and results orientated manager within the luxury hotel sector, I have
approved track record of providing exemplary levels of service to a broad range of guests,
including VIPs and high-profile individuals.

As a member of F&B Management Team, I create and maintain the programs to satisfy the
guests and responsible for managing F&B operation, upholding menu standard and controlling
inventory. And involved with all of a full service hospitality, establishments day to day
functions, including staff management, guest interactions office administration duties, and
vendor communications. I ensure that operational standards are met in regards to sanitations
codes and laws.

WORK HISTORY

Liu Men Hotel By Preference, Melaka Malaysia

Tokong Street 48-56, 75200 Melaka, Malaysia
October 2018 – Present
As Food & Beverage Coordinator

Pramestha Mountain Resort Bandung

Jl. Akaza Utama no. 9 Dago Giri Bandung , Indonesia
September 2017 – October 2018
As Food & Beverage Manager

MK Recruitment - Indonesia Manpower Supply Company

Jl. Kp Melayu Besar Raya No. 55, Jakarta Indonesia
2017 – 2018
As Division Manager / Human Resources

Job Description

 Consult with employers to identify needs and preferred qualifications

 Networking through industry contacts, association memberships, trade groups, social media,
and employees.
  Develop and track measurable facets of the recruiting and hiring process so that the processes are
transparent and measurable. Set continuous improvement goals

 Coordinate and implement college recruiting initiatives, Develop and execute recruiting plans.

Elite International Recruitment - Jakarta

Jl.Warung Buncit Raya No.18 – 20, Jakarta - Indonesia
2016 – 2017
As Human Resources & Recruitment Advisor
Job Description

 Interview applicants about their experience, education and skills

 Contact references and perform background checks

 Inform applicants about job details such as benefits and conditions

 Hire or refer qualified candidates

 Conduct new employee orientations

 Process paperwork

 Administrative duties and record keeping.

Dafam Hotel Pasar Baru Square Bandung

Jl.Pecinan Lama No.55 Bandung, Indonesia
2015 – 2016
As Food & Beverages Manager
Job Description

• Analyzes Food and Beverage operation from the stand point of operational, increasing
sales, efficiency, sanitation and merchandising principles

• Makes specific corrections and recommendation necessary for optimum

performance, reports directly to the General Manager for assignment and instructions

• Supervises and co-ordinates all menu making, pricing, food presentation, sanitation, Food
and Beverage promotion and ensures quality of Food and Service at all times

• Direct weekly F&B department meeting covering all necessary subjects pertaining to the
proper function of the respective department, including future banquet function and
operating problems, engaged and release F&B staff through proper

• Co-ordination with the Human Resource Manager, Sub Department Heads and the General
Manager
Grand Swiss Bell Hotel Medan
Jl. Letjen S.Parman No.217 Medan, Indonesia
2013 – 2014
As Food & Beverages Manager
Job Description

• Analyzes Food and Beverage cooperation from the stand point of operational, increasing
sales, efficiency, sanitation and merchandising principles, makes specific corrections and
recommendation necessary for optimum performance

• Reports directly to the General Manager for assignment and instructions, coordinate
function and activities with other Department Heads meets periodically with sub-
department heads to review operation and discuss methods of improving procedures
and ways to meet unusual business demands

• Furnishes guidance to sub- department heads on employees training, public relation and
sales promotion, keeps aware of trends, practices and equipment in Food & Beverage
preparation and service in the Hotel and Restaurant field through actual visits

• Provide functional assistance and direction to F&B Sub- Department Heads in

all matters pertaining to Food & Beverage operation, Meets customers at
special functions and assists in its arrangement

Boutique Hotel Bandung (Pre-Opening)

Jl. Oto Iskandar Dinata No.3 Bandung, Indonesia
2012 – 2013
As Food & Beverages Manager
Job Description

• Assists in the training and development of Food service and Beverage Management Line
Staff

• Creates and develops menu prices with Executive Chef, beverage lists and prices and
responsible for the selection of condiments, linens, uniforms, and décor used within the
property's facility
• Developed accurate and aggressive long and short-range financial objectives for the
Food and Beverage Department consistent with property objectives, establishes and
maintains effective internal controls within the department
• Maintains liaison with the sales manager in order to facilitate the proper handling of
Convention and banquet obligation
Culinary Concepts Asia
Menara Gracia Level 2, Jl.HR.Rasuna Said, kav C- 17 Jakarta, Indonesia
2012 - 2012
As Food & Beverages Manager
Job Description

• Lead and manage the F&B Outlet team in all aspects of the department and
ensure service standards are followed
• Handle guest concerns and react quickly and professionally

• Assist in the recruitment and training of F&B Colleagues, balance operational,

administrative and colleague needs

• Conduct regularly scheduled departmental meetings, maximize revenues by

communicating regularly with the F&B teams to implement agreed upon
strategies, practices and promotions

• Manage the operational, follow outlet policies, procedures and service standards
follow all safety and sanitation policies when handling food and beverages, other
duties as assign

Wakatobi Dive Resort & Liveaboard Yacth

Kuta Poleng Blok D-1 Simpang Siur Kuta 80361 Bali,
Indonesia
2011 – 2012
As Operation Manager
Job Description

• Responsible to General Manager

• Prepares the Outlet's duty rosters

• Attends the F&B meeting or any other meeting by Food & Beverage office,

• Trains continuously staff (behavior, suggestive selling, service skills, knowledge, etc)

 Prepares daily log book with details, follow daily occupancy and take necessary action
for service, checks the appearance of the service personnel daily, supervises and
responsible of billing and cash flow (closing the checks, discounts, voids, etc)

• Deals with guest complaints, welcomes the guests, and handles special requests
Sofitel Hotel Dubai Jumeirah Beach (Pre-Opening)
Residence, Marina P.O.BOX 473828 Dubai U.A.E
2009 – 2011
As F&B Supervisor
Job Descriptions

• Responsible to Outlet Manager

• Supervising and motivating all staff to keep daily operations goes smooth and well

• Monitor effectiveness of workflow and sequence of service during service periods

and provides hands on support as and when required
• Preparing weekly duty roaster

• Conducted daily briefing to all staf

Grand Millennium Hotel Dubai (Pre-Opening)

Sheikh Zayed Road, Al-Barsha Area P.O.Box 212422 Dubai
U.A.E
2007 – 2008
As F&B Supervisor

Job Descriptions

• Responsible to Outlet Manager

• Supervising and motivating all staff to keep daily operations goes smooth and well,
monitor effectiveness of work flow & sequence of service during service periods
and provides hands on support as and when required
• Preparing weekly duty roaster

• Conducted daily briefing to all staff to in formal the information and promotion
which happened in the outlet
• Providing ideas for promotions in the outlet
Madinat Jumeirah the Arabian Resort Dubai (Pre-Opening)
PO BOX 75157 Dubai U.A.E
2004 – 2005
As Butler
Job Descriptions

Responsible and report to Team Leader

Attend and actively participates in daily morning briefings

Attend on the training in suggestive selling techniques to assist in

achieving to maximize profitability

Ensure opening & closing check list are completed on daily basis

Taking order and served food & beverages to the guest

Ensure the cleanliness all of working area

Laga Pub and Executive Billiards

Bandung, Indonesia
2002 – 2003
As Head Waiter

Job Descriptions

• Responsible to Assistant Operational Manager

• Supervising and motivating all staff to keep daily operations goes smooth and well

• Monitor effectiveness of workflow & sequence of service during service

periods and provides hands on support as and when required
• Preparing weekly duty roaster

• Conducted daily briefing to all staff to inform all the information and
promotion which happened in the outlet
• Providing ideas for promotions in the outlet
Frankiz Bar and Restaurant
Bandung, Indonesia
2001 – 2002
As Bartender

Job Descriptions

• Responsible to head Bartender

• Attend and actively participated in daily briefing

• Ensure all mice n place for daily operations

• Make and served beverages to a customer

• Made inventory for all daily consumed alcoholic and non-alcoholic beverages
• Maintain the hygiene and cleanliness of bar area

Laga Pub and Restaurant Topaz Galleria Hotel

Bandung, Indonesia
1999 – 2001
As Bar Waiter

Job Descriptions

 Attend and actively participated in daily briefing

 Ensure all mice n place for daily operations

 Took the order, served the beverages/ food to the customer with excellent
in service, and followed the SOP of the company
 Up-selling all the slow moving items or daily special
 Ensure all clearances (glasses, plates, cutleries) on daily basis
Sheraton Hotel & Towers
Bandung, Indonesia
1997 – 1999
As Waiter

Job Descriptions
 Welcome the guests and seat them with care (assisting with table and chairs )
 To provide a friendly, courteous and professional service at all times

 Recognize guests and to remember the names of the regulars and to be in

constant communication with managers and head hostess.
 Take orders and enter into the POS system

 Ensure all the drinks are served in style, always use position numbers so that
the guest is not disturbed unnecessarily

EDUCATION BACKGROUND

1998 Sandy Putra Hotel and Tourism High School Bandung

PERSONAL DATA
Name James Herry Himawanto
Age 39
DOB August 27 1979
Gender Male
Height/Weight 160/55
Marital Status Married
Nationality Indonesian
Passport Number C 1662276
Date of Issue 05 Nov 2018
Expiry Date 05 Nov 2023
TRAININGS

• Bartender Academy (International Free Style Bartending Training)

• Wines Training

• Liquors & Liqueurs Training

• Mixology Training

• Trained the Trainers

• SCRB Training

• Hazard Analysis Critical Control Point (HASSP)

• Micros System (POS)

• Basic Safety Training

• Advance Fire Fighting Training

• Crowd Management Training

 REFERENCES
 Dadang Setiawan
General Manager Liu Men Hotel Melaka
Malaysia
Mobile: +60 12-213 0676

 Rifi Liansyah
Operation Manager/Acting GM Pramestha Mountain Resort Bandung,Indonesia
Mobile: +62 85223426544

 Indra Herawan
Executive Chef Grand Swiss Bell Hotel Medan, Indonesia
Mobile: +62 87795496322

 Budi Arsana
Food & Beverages Manager Wakatobi Dives Resort & Liveaboard Yacth
Sulawesi, Indonesia
Mobile: +62 82196684271

 Frederick Kulzak
Executive Chef Sofitel Hotel Dubai Jumeirah Beach,
Jumeirah Beach Residence, PO.BOX 473828,
Marina Dubai, U.A.E Tel. +971 4 4484850,
Mobile: +253 77 27 16 52

 Dave Graciano Tumiwa

Outlet Manager Grand Millennium Hotel Dubai
PO. Box212422, Dubai UAE, Tel. +971 4 4299999,
Mobile: +62 818-0885-7498

 Nancy Taylor
Human Resources Manager Mina A’Salam, Madinat
Jumeirah The Arabian Resort Dubai PO Box 75157 Dubai,
UAE Tel. +971 4 3668888

 Ralph Fernandez
Outlet Manager Madinat Jumeirah
The Arabian Resort Dubai PO Box75157 Dubai, UAE Tel. +9714 3668888
Mobile:+971 507983204