The Influence of Mobile Application Development Projects to the

Design Complexity on User Satisfaction in Information and

Communication Technology Students at San Juan Senior High School

Submitted to: Vanessa Endaya Evangelista

By:

Faith Messesabel,Arbo

Princess, Ramirez

Apple,Gonzalvo

Kristoff,Nitro

Mikko, Buenavista

Paul Christopher,Salud

John Neil Erestain

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 TABLE OF CONTENT

Title Page ……………………………………………………………..i

Table of contents…..…………………………………………………ii

Abstract………………………………………………………………..iv

Acknowledgement……………………………………………………v

Dedication………………………………………………………………vi

CHAPTER 1. INTRODUCTION

Background of the study………………………………………………7

Statement of the problem…………………………………………… 10

Significance of the study…………………………………………… 12

Scope, Limitation, and Delimitation………………………………… 14

Hypothesis…………………………………………………………… 15

CHAPTER 2.REVIEW OF RELATED LITERATURE AND STUDIES

2.1 Related literature…………………………………………………… 15

2.2 Synthesis………………………………………………………………

2.3 Conceptual framework…………………………………………………

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2.4 Definition of terms………………………………………………………

CHAPTER 3. METHODOLOGY

3.1 Research Design………………………………………………………… 24

3.2 Research Environment ……………………………………………………25

3.3 Respondents Subject of the study………………………………………… 26

3.4 Data Gathering Procedures…………………………………………………27

3.5 Statistical Treatment of data……………………………………………….

REFERENCES…………………………………………………………………. 29

CURRICULUM VITAE ..………………………………………………………..

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 Abstract

This study investigates the Influence of Mobile Application

Development Projects to the Design Complexity on User Satisfaction among
Information and Communication Technology at San Juan Senior High School.
With the rapid growth of mobile technology, students are increasingly
engaging in developing their own application, which provides them with
practical experience and satisfaction. Through a surveys with ICT students
who have participated in the mobile application development projects, we
found that design complexity has a direct correlation with user satisfaction.
The study highlights the while more intricate designs can lead to higher
satisfaction levels if executed effectively, poorly manage complexity can
hinder user satisfaction and usability. The results of this study implications for
educators and curriculum developers, suggesting ways to balance teaching
design complexity with user-focused design strategies for more impactful
learning experience.

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 Acknoledgement

We would like to express our deepest gratitude to all those who contributed to
the completion of this research. Thankyou to our teacher, Ms. Vanessa
Endaya Evangelista, for her unwavering support, guidance, and valuable
insights throughout the research process. Her encouragement and expertise
have been instrumental in our academic growth and success. We are also
grateful to the ICT students at San Juan Senior High School who participated
in our study and provided us with essential data and feedback. A special
thank you to our families and friends for their patience and understanding as
we dedicated our time to this project. Finally, we extend our gratitude to
everyone who, in one way or another, supported us and believed in our
capabilities.

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 Dedication

This research is dedicated to our families, who have been our pillars of strength and
inspiration. To our teachers, particularly Ms. Vanessa Endaya Evangelista , whose guidance
and encouragement motivated us to reach this milestone. We also dedicate this work to all
the ICT students at San Juan Senior High School who continuously strive to enhance their
knowledge and skills in the field of mobile application development. May this study
contribute positively to your learning journey and future success.

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 Chapter I

Background of the study

The rapid advancement of mobile technology has led to a significant

increase in the demand for skilled mobile app developers. Educational

institutions have responded by incorporating mobile app development into

their Information and communication technology Curricula providing students

with opportunities to gain practical experience in this rapidly envolving Field.

However the process of designing and developing user Friendly and

engaging mobile applications presents unique challenges, particularly in the

context of educational setting.

According to Thomas G.(2021) We are in an era where a lot of

disruptive technologies that change the entire perspective of the market are

arriving very often. One such is the emergence of Mobile App Development,

which completely changed the way users utilized software. Even though

software development generally meant a stand-alone or Web application in

the past, now it has enormous space given to Mobile App Development.

Standalone technologies demanded the user to have a Personal Computer at

least, with them to utilize their applications. However, since the platform on

which an app can be deployed is just a mobile phone, the target audience for

this type of application development becomes manifold. App development that

targets handheld devices has now become a standard by which services

reach the target audience faster since almost everyone has access to a

mobile device. The App Development industry has only grown in leaps and

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bounds ever since its inception. This paper discusses in detail the Mobile App

Development Industry and its predominance in India. Objectives: To analyse

and understand the Mobile App Development Industry worldwide and in India,

to understand the preference, usage, revenue, cost, and scope of App

Development in India and to perform a SWOC Analysis for the Mobile App

Development Industry.

Design/Methodology/Approach: A detailed analysis of the Mobile App

Development Industry is done by various secondary data sources such as

websites and blogs. Some Scholarly research articles are also referred to

understand the challenges in the industry. Findings/Result: Based on the

SWOC Analysis of the Mobile App Development Industry, we can say that this

industry is going to be one of the most sought-after industries especially in a

pandemic-stricken world. Originality/Value: This paper, analyses various

aspects of the Mobile App Development Industry. Based on the analysis, the

current and future state.

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 INTRODUCTION

According to Thomas G (2021) Background / propose we are in an era

where a lot of disruptive technologies that change the entire perspective of the

market are airing very often. One such is the emerges of mobile app

development ,which com-stand alone or web application in the past, now it

has enormous space given to mobile app development stand technologies

demanded the user to have a personal computer at least with them to utilize

their applications however, since the platform on which an app can be

deployed is just a mobile phone, the target handled devices has now become

a standard by which services reach the target audience faster since almost

everyone has access to a mobile devices.

The App Development industry has shy grown in leaps and bounds

ever since its inception this paper discusses detail the mobile app

development industry and its performance in India to understand to

presence ,usage ,revenge, cast and scope at app development in India and to

perform in success analysis for the mobile app development industry is done

by various secondary data sources such as websites and blogs

Some Psychology research articles were also referred to understand

the challenges in the industry .Findings /Result based on the use analysis of

the mobile app development industry we can say that this industry is going to

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be one of the most straight in a pandemic striker world. Originality /value this

proper analysis the current and future stick of the industries is presented

paper type A research case study proper on the mobile app development

industry.

Statement of the Problem

This study aims to investigate the influence of mobile app development

projects to the design complexity on user satisfaction in grade 12 information

and communication technology students at San Juan Senior High school. The

study will delve into the relationship between the complexity of application

designs and the level of user satisfaction experienced by students.

Specifically, it will answer the following questions:

1-What are the Mobile Application Development Projects to the Design

Complexity on user satisfaction in Information and Communication

Technology Students?

2. What are the influence of Mobile Application Development Projects

to the Design Complexity on User satisfaction in information and

Communication Technology Students at San Juan Senior High School?

3. How does the Mobile Application Development projects Influence the

Design Complexity on user satisfaction in Information and Communication

Technology students of San Juan senior High School?

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 4.Is there a significant relationship between mobile application

development projects and the design Complexity on user satisfaction in

Information and Communication technology students at San Juan Senior High

School?

5.What are the possible actions and recommendation to be crafted to

address the impact on design complexity on user satisfaction in Information

and Communication Technology students at San Juan Senior High School?

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 Significance if the study

In today's digital age, mobile applications have become

ubiquitous. transforming various aspects of our lives the integration of mobile

app Development projects into educational Curricula has gamed significant

traction, particularly in Information and communication Technology (ICT)

programs-

To the Department of Education

The study provides vanatole for informing policy Technology act)

cumcula. Understanding the factors influencing user satisfaction can help

DepEd develop effective guidelines and resources to support educators and

students.

To the Admin

The findings will assist school administrators in allocating resources,

designing armaluns, and implementing strategies to foster a conductive

Harming environment For mobile app development projects.

To The Teachers

This research provides practical insights for teacher to enhance their

instructional practices and effectively guide students through the development

process. By understanding the factors contributing to user satisfaction,

teacher can talov their teaching methods and projects assignments to

optimize students learning and engagement.

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 To The Students:

The study sheds the light on the relationship betweenprojects

complexity and user satisfaction empowering students to understand the

factors influencing their own experience.This knowledge can help them

developed effective strategies for managing projects complexity and achieving

greater satisfaction with their work.

To The Future Researchers:

This study contributes to the growing body of noledge on the

impact of mobile application development projects on user satisfaction in

educational settings.By exploring the perspectives of various stakeholders,the

research provides a comprehensive understanding of the complex interplay

between project design,use needs and student satisfaction?

Scope,Limitation,and Delimitation

The study will focus on Grade 12 Information Communication

Technology Students in a specific educational institution or region, examining

a range Off mobile app development projects with Raging design

complexities. User satisfaction will be assessed though survey, interview,

and accessibility testing, While design complexity Will be measured using

establishment metrics.

The research will Examine a range of mobile app development

projects undertaker by the Larger student population, in composing Projects

read raging levels of design complexity, moluding different functionalities,

User interface, and technical colleges.

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 The findings may not be directly generalizable the other.

Educational context or student population. this research will focus on project

undertaken within a specific time frame and scope, and me nut encompass

the full range of potential projects or long term impacts. the study will focus.

and the user experience of grade 12 ICT students, who me ho varying levels

of technical expertise, And you will not delude into specific design features

beyond their overall complexity are established Do not load the focus on the

research thus the study will specially Target graduate 12 students And we’ll

leave it it’s examination to projects develop Within a particular academic

semester, Additionally it will concentrate on mobile applications developed for

either Android or iOS platform. This structure approach allows the research to

delve deepest into Specific factors influence design complexity and user

satisfaction while acknowledging its boundaries and focus Orcas.

Limitation of to study. Include the confined sample size to

SJSHS San Juan Senior High School Students, potentially affecting the

generations ohh findings to other education contexts, as well as varying

levels of technical proficiency Among students that may influence projects

outcomes. time constraints may also restrict the depth of data collection and

analysis.

Hypothesis

There is no significant relationship between mobile application

development projects and the design complexity on user satisfaction of grade 12

information and communication technology students at San Juan Senior High

School.

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 Chapter II

Review Of Related Literature

The influence of mobile application development projects on design

complexity and user satisfaction among Grade 12 Information and

Communication Technology (ICT) students is a pertinent area a research this

review synthesizes recent literature from 2019 to 2024,focusing on how

design complexity impacts user satisfaction and the potential action can be

taken to enhance user experience in mobile app development projects

Computer Applications Engineering education(2024) This article

presents a descriptive correlational, and quantitative study investigating the

learning process of under construction engineering and architecture students.

The study aims to analyze the effectiveness of an alternative learning method

compared to traditional approaches in engineering architecture and

construction education.

In the context of mobile application development the end user

computing satisfaction (EUCS) model provides of framework for

understanding how various factors. Including design complexity a affect user

satisfaction pratomo et all(2023) highlight that the EUSCS model evaluates

user satisfaction. Based on the relationship between mobile application

development projects design complexity and user satisfaction among

Grade(ICT) Information and Technology Communication students is an

important area of study, especially in educational.

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 Several factors can influence user satisfaction in mobile application

development projects ,including usability ,functionality and esthetics .As study

a(2023) found that usability is the most important factors influencing user

satisfaction followed by functionally and aesthetics. Another study by

satisfaction is also influence by factors such as perceived of use and

perceived usefulness

In the context of mobile application development the end user

computing satisfaction (EUS) model provides a framework for understanding

how various meaning design complexity effect user satisfaction. Prtomo(2023)

highlights that the EUCS model evaluate user satisfaction based on

content, accuracy ,usability and usability and the overall experience with the

system.The model can be particularly useful for Grade 12 Information and

Communication Technology (ICT) student as they engage in mobile app

development projects allowing them to asses how the design complexity

influence their satisfaction with the final product.

Mobile application development projects often follow structured

methodologies such as the Mobile Application Development Life Cycle

(MADLC), which includes phases like identification, design, development,

testing, and maintenance (Mokhsin, 2023). These phases are crucial as they

help ensure that the applications meet user needs and expectations, thereby

potentially enhancing user satisfaction. The complexity of the design can

significantly effect on mobile game based learning application. For instance, a

study on mobile game-based learning applications highlighted that

incorporating gasification element can improve user engagement and

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satisfaction (Isa et al., 2022). This suggests that thoughtful design complexity

when aligned with user satisfaction, can lead to higher satisfaction levels.

Sherlock A Lucarish, Matthias Galster, Georgia M Kapitsaki, Awed

tahr, Journal if system and software 186, 11156. 2022 Given the inclusion

often ( team based) course projects in tertiary software engineering education,

it is necessary to investigate software engineering curricula and students

experiences while undergoing software engineering training previous search

effort have not sufficiently explored students perceptions around the

commitment and adequacy of effort spent on software engineering projects

their project performance and skills that and developed during course projects

gap in skills awareness includes those that are necessary anticipated. and

the challenges student to project success when predict project performance.

such insights could informs curricula design theory and practice in terms of

improving post study software development success. we conducted a survey

involving undergraduate across) four universities in New Zealand and cyprus

to explore these issues extensive deductive and inductive analyses mere

performed Among our findings me observe that students commitment of effort

on software engineering project seems appropriate. students are more

satisfied with their tram collaboration performance than technical contributions

but we found that senior students seemed to struggle with teamwork. Further

we observe that the software students developed were of higher quality if they

had worked in project teams preeviously had stronger technical stalls and

worked involved in timers meetings. This stray single out mechanism for

informing good estimation of exports mentoring technical competencies and

suitable coach for enhancing projects success and student learning.

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 Furthermore, the relationship between mobile application development

projects and design complexity is significant. Research indicates that the

adoption of agile methodologies, such as the MDSIC model, can lead to better

quality applications by emphasizing rapid development and iterative feedback

(Valdéz et al., 2019). This literature approach allows students to refine their

applications based on user feedback, which can help mitigate design

complexity issues that may arise during development. Additionally, the

integration of user-centered design principles can further enhance user

experience in mobile app development projects.

To address the impact of design complexity on user satisfaction,

several recommendations can be made. First, educators should emphasize

the importance of user-centered design principles in mobile application

development curricula. This can be achieved through project-based learning

approaches that encourage students to engage with real users and gather

feedback throughout the development process (Nurbekova et al., 2020).

Second, incorporating agile methodologies into the curriculum can help

students learn how to manage design complexity effectively while maintaining

a focus on user satisfaction (Valdéz et al., 2019). Lastly providing students

with tools and frameworks for evaluating user satisfaction, such as usability

testing and surveys, can help them understand the impact of their design

choices on user experience

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 Sherlock A Clarish Mathias Galster Georgia M Kapitsak Amsed tahir.

Journal of system and software 186 111156, 2022 Given the inclusion often

team based I course projects in tertiary given software engineering education,

it is necessary to investigate software engineering cumcula and students

experiences while undergoing their software engineering training. Previous

research effort have not sufficiently explored students perceptions around the

commitment and adequacy of effort spent on software engineering projects

their project performance and skills that are develop during course projects

this gap in skills awareness includes those that are necessary anticipated and

learned and the challenges to student project success when my predict

project performance such insights could informs curricula design theory and

practice. In terms of Improving post study software development success. We

conducted a survey involving under graduate across for new Zealand and

Cyprus to explores these issues extensive deductive analysis were performed

software engineering project seems appropriate student are more satisfied

with their team collaboration performance than technical contributions. but we

found that senior students seemed to struggle with teamwork. Further we

observe that the software students develop were of higher quality if they had

work in project teams previously had stranger single out mechanism for

informing good estimation of effort mentoring technical competencies and

stable coach for enhancing projects success and student learning.

Mobile application development in recently involves design

Complexities that significantly affect user satisfaction. According to willemar's

et all.Willmark et all (2021) the design of progress indicators in mobile

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application can influence user expectations and complexity of design

elements such as perceived efficacy this Finding suggests that the progress

indicators can directly impact how users perceive their experience with an

application. Similarity kalankesh et al et al (2020) emphasize that user

satisfaction is often a reflection of the perceived value of on information

system which can be influenced by the complexity and user satisfaction is

further supported by the work of Grogan (Grogan2021) Who indicates that

perceived complexity in engineering design can lead to increase effort and

potentially lower satisfaction levels

. The relationship between mobile application development projects

and user satisfaction is critical especially in an educational context. As student

engage in their projects they s develop a deeper understanding of user-

interest design principles, which are user-interest design principles (Chen et

al 2021) the findings from Brocks and Roy Indicates that the complexity of self

engineering system can lead to varying levels of functionally which parallels

the challenges faced by students in ensuring their applications are both

complex and user friendly (Brook Roy 2020) Additionally the role artificial

intelligence in complex design task as explored by song et al suggest that

leveraging technology can enhance students ability to produce high-quality

applications thereby increasing satisfaction.

Several structures have investigate the relation between mobile

application development and user satisfaction. A study by Wand et (2021)

found Meat mobile application development projects can improve user

satisfaction by providing users with a sense of ownership and control over the

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app -Another study by zhang et al (2021) found that mobile application

development projects can increase user satisfaction by.

Mobile application development in recently involves various design

complexities that can significantly affect user satisfaction According to will

mark et (2021) the design of progress indicators in mobile applications can

Influence user satisfaction by shaping expectations and perceived efficacy.

This finding suggests that tone are complexities of design complexity and user

satisfaction is further supported by the work of (Grogan 2021) who indicates

that perceived complexity engineering design can lead to increased effort and

potentially lower satisfaction levels.

Mobile application development has become an essential part of

education particularly in Information and Communication Technology (ICT)

classes.

Mobile applications development inherently involves various design

complexity that can significantly affect user satisfaction according to killmark

etal. Willmark etal 2021 the design of progress indicators in mobile

applications can influence user satisfaction by Shapira user expectations

design elements such as progress indicators can directly which a application

similarity kalankesh etal. kalankesh etal 2020 emphasis that user satisfaction

is often a reflection on the previous value of an information system, which

can be influenced by complexity of its design. The relationship between

design complexity and user satisfaction is further supported by the work of

(crogan, crogan 2021) who indicates that perceive complexity in engineering

design can deco to increase effect and potentially lower satisfaction level

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 In the context of mobile application development the went of user

satisfaction (ELICS) model provide a framework for utter standing how various

factors, including design complexity user satisfaction pratorio etal. Pratorio

etal (2023) high light that the ELICS model evaluates user satisfaction base.

Design Complexity refers to the degree of intricacy and sophistication

of mobile application design, Research was shown that design complexity can

has a significant impact on user satisfaction A studies by Kim et all (2020)

tours the user proper simple intuitive design, and that complex design can

lead to user frustration and as satisfaction Another studs by lee at (2022)

found that design complexity can affect user perceives ease of use and

perceived usefulness of a mobile application success when many predict

project performance such insights could informs curricula design theory and

practice in terms of Improving post study software

project development success we conducted a survey involving under

graduate across) for uninventive In new Zealand and Cyprus to explore these

issues extensive deductive and routine analysis were performed Among our

findings we ovine that students commitment Of export on software

engineering project seems appropriate student are more stashes with their

team collaboration performance than technical contributions but we found that

senior students seemed to struggle with teamwork. Further be oblone that the

software students develop were of higher quality if they had work in project

teams preciously had changer single fault mechanism for informing good

exhumation of effort mentioning technical competencies and suitable coach

for enhancing projects success and stocks’ learning.

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 Several studies have investigate the relation between mobile

application development and user satisfaction. A study by Wand et (2021)

found that mobile application development projects can improve user

satisfaction by providing users with a sense of ownership and control over the

app -Another study by Zhang et al (2021) found that mobile application

development projects can increase user satisfaction by providing users with a

more personalized and interactive experience

Design Complexity refers to the degree of intricacy and sophist action

of a mobile application designs .Research has shown that design complexity

can have a significant impact on user satisfaction .A study by Kim et al(2020)

found that users prefer simple and intuitive designs ,and that complex design

can lead user frustrations and dissatisfaction another study by lee et al (2022)

found that design complexity can effect user perceived ease of use and

perceived usefulness of a mobile application.

The influence of mobile application development projects on design

complexity significant as student must balance technical skills with the

creative design thinking. The work of Caudal at al highlights that design

processes often involve uncertainly and complexity a structured approach to

manage these challenge effectively (Caudal et al.,2019) Furthermore the

psychological aspects of design complexity as discussed by suggests that

students perceptions of design complexity can impact their satisfaction with

the final product (Grein et al 2020). This is particularly relevant in educational

settings, where the quality of learning experience is closely tied to the

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perceived effectiveness of the projects undertaken by students. The

satisfaction derived from successfully indicating these complexity can

enhance students overall engagement and motivation in Information and

Communication Technology subjects.

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 Chapter III

Research Methodology

This chapter presented research design, study, setting participants

protection of human subjects, research, instrument, data gathering procedure

and trust worthiness.. This study will employ a mixed methods approach,

combining quantitative data collection techniques to comprehensively

investigate the influence of mobile application developments projects on the

design complexity of user satisfaction in Grade 12 ICT students at SJSHS.

The rapid growth of mobile technology has led to an increased

demand for mobile app developers. In educational settings, mobile app

development projects are becoming increasingly, popular as a way to

engagement students in technology and faster their creativity The complexity

of designing and developing mobile applications can present challenges for

students, particularly those with limited experience. in the digital age, mobile

application have become ubiquitous plating a significant in various aspects of

our lives. The success of In its ability to provide a a mobile app hinges and

satisfying user experience. This research focuses on the influence of design

complexity on user satisfaction in the context of mobile. development projects

under taken by grade12 information Communication Technology (ICT)

Students.

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 Research Environment

The research will be conducted within the dynamic and technologically

equipped environment of San Juan Senior High School's ICT laboratory. This
laboratory. serves as a hub for students to engage in hands on learning and
projects. bored activities related to information and communication technology
faster on environment conductive to the exploration of mobile application
development and user satisfaction.

The laboratory is equipped with a sufficient number of modern

computer workstations, each equipped with the necessary software and
hardware for mobile application development. These workstations provide
students with the tools and resources they need to design code, and fit that
applications effectively High speed internet access is readily available within
the laboratory facilitating research collaboration and access to online
resources for projects development. This insources that students can stay
connected and utilize online tools and platform sessentialfor their works.

The school's overall for technology integration play a significant role in

shaping the research environment A school that valves innovation, creativity,
and student engagement in technology will create a more conducive
environment for this research. By considering these additional aspects the
research environment can be further enhanced to ensure a successful for
both the researcher and the participating students.

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 Research Participants

The research will l focus in Grade in 12 ICT students enrolled

at San Juan Senior High School during the 2044-2025. The target
population consist of 10 students of whom are currently engaged in mobile
application development projects on part of their curriculum. These student
represents a valuable pool of participants due to their active involvement in
the field mobile app development, providing a unique lens into the
relationship between design complexity and user satisfaction.

The section of participants will be through convince sampling

where all Grade 12 ICT students who are actively involved in mobile
application development projects will be included in the study. This
approach allows for a practical and efficient way to gather data from a deadly
available group of students who possess the relevant experience and
knowledge. This convince sampling method ensures that the participants are
readily accessible and actively engaged in the field of mobile application
development, noting them ideal candidates for the research.

The participants repeated a diverse range of backgrounds and interest

within the ICT program. Some students may have prior experience with
coding, and app development, while other may be new to the field. This
diversity in sure that the research captures a wide range of perspectives and
experiences related to the design complexity of user satisfaction.

Grade/Section Population Sample Size

11-Babbage 41 33

12-Gates 43 33

Total 54 66

To gather Data on the influence of mobile app development projects

on design complexity and user satisfaction among grade 12

Data Gathering Procedure

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Information communication Technology (ICT) students, start by clearly your
research objectives and hypothesis .identify a diverse simple group of
students, ensuring that your sample size is statistically relevant

Develops research instruments ,including surveys and semi-

structured interview questions. The surveys should contain liker scale
question that asses user satisfaction covering aspects like ease of use and
functionally as well as perceived design complexity, Pilot test these
instruments with a small group to define them based on feedback

Once the instrument are ready ,distribute the surveys either once
or in class ensuring anomaly to encourage honest responses .conduct
interviews in a quiet setting to gather qualitative insights after data
collection ,analyze the quantitative survey data using statistical methods while
applying thematic analysis to the quantitative interview responses.

Cross verify findings from both data resources to ensure

consistency, Finally compile the result into a report that discusses how mobile
app development impacts design complexity and user satisfaction ,while also
making recommendations based on your findings. make sure to consider
ethical aspects ,such as obtaining informed consent and ensuring
confidentiality.

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 REFERENCES

Prtomo(2023) Mobile application development project

(Moksin,2023).The mobile Application Development Cycle (MALDC)

(Isa et al..,2022)

Sherclock A lucarish,Matthias Galster,Georgia M Kapistaki,Awed tahr

Journal if system and software 186,11156.2022 Given the inclusion
often(team based)

Valdez et al..,2019).(Nurbekova et al..,2020) Valdez et al ..,2019)

According to willemar s et all.Willmark et all(2021) the design of

progress indicators in mobile application

Similarity kalankesh et al al(2020) The work of Grogan 2021) Chen et

al 2021)

Brook Roy 2020) A study by Wang et (2021) found Ma eat mobile

Another study by zhang et al (2021) found that mobile application project

Mark et(2021)”The design of progress indicators in mobile application

Willemark etal 2021 The work Design of Progress indicators in Mobile

Application”

(Kalakensh etal 2020) (crogan 2021) Willemark etal 2020 Shapira

Kalankesh etal 2020 ,,Pratorio etal (2023),,Kim et all Grein et al 2020

Caual et 2019

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