http://www.singlewindow.jk.gov.

in/

STANDARD OPERATING
PROCEDURE (SOP)
Registration under The Shops
and Establishment Act
(including 365 days license)
Department of Labour and Employment
Government of J&K
 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

Name of Service

Registration under The Shops and Establishment Act (including 365 days
license).

Name of Department

Department of Labour and Employment, GoJK

Policy/Government Order

The Shops and Establishments act, 1966

Documents Checklist

# Document name Type Mandatory

1.
Rent Deed / Affidavit PDF Yes
2.
Photograph of the Employer JPEG/JPG Yes
3.
Aadhaar Card / Election Card / Driving License of PDF Yes
Principal Employer
4.
Partnership Deed, if applicable PDF No

5.
Photograph of Business Premises / Unit JPEG/JPG Yes

6.
GST Certificate or any other registration from PDF No
competitive authority, if applicable

Fees

# Category Fee per

annum
1 Hotel (A&E), Nursing Homes, Cinema Halls, Privately managed Educational Rs.2000
Institutions (+ 2 level and above), Privately managed Professional Colleges
and Institutions, Petrol Pumps, Insurance Companies excluding Life
Insurance Corporation, Financial Institutions, Banks excluding Reserve Bank
of India and State Bank of India, Chartered Accountant Chamber, and
Wine Shops, Vehicle Show Rooms, Gas Agencies, (Not covered under
Factories Act).
2 Computer Training Centres, Jewellers, STD/ISD/PCO Centres, Health Fitness Rs.1000
Centres, Health Clinics, X-Ray / Ultra-Sound / ECG Centres, Hostels (C&D

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 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

# Category Fee per

annum
Categories), Banquet Halls (Janjgahars), Cable Operators, Medical
Agencies, Agencies other than Medical Agencies, Privately managed High
Schools, Ice Factories (Not covered under Factories Act).
3 Privately managed Middle Schools Rs.800
4 Clinical Laboratories, privately managed Primary Schools, Beauty Parlours, Rs.500
Tent & Light houses, Ice Candy (Not covered under Factories Act).
5 Shops and Commercial Establishments employing 20 or more workers. Rs.2000
6 Shops and Commercial Establishments employing 10 to 19 workers. Rs.1000
7 Shops and Commercial Establishments employing 5 to 9 workers. Rs.500
8 Shops and Commercial Establishments employing 3 to 4 workers. Rs.300
9 Shops and Establishments employing less than 3 workers. Rs.150
10 Shops and Commercial Establishments run by the Owners without any Rs.50
employees.

Process Flow: Registration under Shops and Establishments act, 1966

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 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

Registration/Project Creation on SW and CAF details requires

for the first time SW users only

Applicant Add CAF to create

Upload
Applicant Register/ create a CAF ID and fills Q
Documents in
Login on SW-OTP project -first logic and to apply
Document
Verified time regn on service -first time
Manager
SW regn on SW

Verifies/
Applicant Process Flow

Uploaded
Enter the
documents
Application for
and forms Select
Registration under
Service from
The Shops and
Service
Establishments act,
Clearance
1966
Form Details

Make the Payment

Timeline-15 Days
Submitted to
Compounding/ department for
Clarifiaction
Late Fees verification and
approval/clarifies, if
query raised by Dept
Submits
Clarification

On time Delay s in Regisra tion

Department/ Admin Process flow

Level – (Inspector - Concerned)
15 days
Verifies Document/ Raise Query Level –
to the Aplicant and make (Asst. Labour Commissioner) 15
decision Approval and issue Days
certificate If the applicant delays the
or Rejects registration, then the application
is compounded by the Assistant
Labour Commissioner and
returned to the applicant
Approves

After Approval- Applicant receives the status and

can view/ download the certificate through login

Procedure for the application for Registration under Shops and

Establishments act, 1966

I. Applicant registers himself/herself on single window system

http://www.singlewindow.jk.gov.in. If, already registered on the
portal then login with the registered user id and password
II. Applicants get the registration information on registered email id
and registered mobile number.
III. Your first step is to create a Project (a Project can be your new or
existing Business/Industry).
IV. Once a Project is created, you can fill the Common Application
Form for the Project where all the common details required for the
project are filled.
V. Once CAF Id is created, from all the available Forms, click on the
Form/Registration you want to apply for.

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 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

VI. Before filling the forms, you will be given instructions about the
documents required to submit along with the form. You need to
upload these documents before filling the form.
VII. Now you can apply for Application for Registration under The
Shops and Establishment.
VIII. Make payment of necessary application processing fees online
using your debit card/ credit card/ net banking facility
IX. Filled application form will be submitted to Inspector Labour
X. After online receipt of application form for Registration under The
Shops and Establishment with all the necessary documents
mentioned above the Inspector Labour shall scrutinize the
application along with uploaded documents
XI. In case of deficiency Inspector Labour shall report the deficiency
to the applicant within fifteen working days.
XII. If there is no deficiency the Inspector Labour shall issue or reject
the same within fifteen working days
XIII. If the applicant delays the registration, then the application is
compounded by the Assistant Labour Commissioner and returned
to the applicant.
XIV. The applicant has to submit the necessary compound fee and
resubmit the application to Inspector Labour
XV. The certificate can be downloaded from the applicant login.

Form Fields:

# Section Caption Name Type of Field Mandator

y
(Yes/No)

1.
Establishment Name of the establishment Alpha/numeric Yes
2. Details
Location of the establishment Alpha/numeric Yes
3.
Address 1 Alpha/numeric Yes

4.
Address 2 Alpha/numeric Yes
5.
City Alpha Yes
6.
District Alpha/Dropdown Yes
7.
Pincode: * Numeric Yes
8.
E mail Id Alpha/numeric Yes
9.
Phone Number Alpha/numeric Yes
10.
Nature of work carried on the Alpha/numeric Yes
establishment
11.
Total number of Workers to be Alpha/numeric Yes
Employed
12.
Full postal Address 1 Alpha/numeric Yes
13. address of
Address 2 Alpha/numeric Yes

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 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

# Section Caption Name Type of Field Mandator

y
(Yes/No)

14. office /
City Alpha/numeric Yes
storeroom /
15.
go down / District Alpha/Dropdown Yes
16. warehouse / Pin code Numeric Yes
17. workplace
that is Email Id Alpha/numeric Yes
18. attached to Mobile Number Numeric Yes
the
establishment
but situated
in premises
different from
those of
establishment
(if any)
19.
Partner/Mem Full Name Alpha/numeric No
ber/Director/
Share Holder
20. Information, if
Father's / Husband's Full Name Alpha/numeric No
any
21.
communicati Address 1 Alpha/numeric No
22. on Address 2 Alpha/numeric No
23.
City Alpha/numeric No
24.
District Alpha/Dropdown No
25.
Pin code Numeric No
26.
Email Id Alpha/numeric No
27.
Contact Number Numeric No
28.
Name, Full Name Alpha/numeric Yes
designation
29. and Father's / Husband's Full Name Alpha/numeric Yes
permanent
30. address of
employer Address 1 Alpha/numeric Yes
(Manager,
31. agent or any Address 2 Alpha/numeric Yes
other
32. personal who City Alpha/numeric Yes
is the
33. immediate in
charge of the District Alpha/Dropdown Yes
general
34. managemen Pincode Numeric Yes
t of control
35.
Email Id Alpha/numeric Yes

36.
Contact Number Numeric Yes

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 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

# Section Caption Name Type of Field Mandator

y
(Yes/No)

37.
Full Name Alpha/numeric No

38.
Father's / Husband's Full Name Alpha/numeric No

39. Address 1 Alpha/numeric No

40.
Address 2 Alpha/numeric No

41.
City Alpha/numeric No

42.
District Alpha/Dropdown No
Particulars of
43. members of Pin code Numeric No
employer’s
44. family in the
establishment Email Id Alpha/numeric No
, if any
45. Contact Number Numeric
No
46.
Other Details Name of the other persons Alpha/numeric No
occupying positions of
management of employees
engaged in confidential capacity,
comma separated (if any)
47.
Category of the Shop / Dropdown Yes
Establishment
48.
Nature of Business* Alpha/numeric Yes

49.
Number of employees Calculator

Yes
50.
Registration Period Radio Button and
Fee Calculator
51.
Name of the day of week on which Dropdown
weekly holiday will be observed (in
No
case or shops and commercial
establishment only)
52.
Documents Rent Deed / Affidavit Upload Option Yes

53.
Photograph of the Employer Upload Option Yes

54.
Aadhaar Card / Election Card /
Driving License of Principal
Employer

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 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

# Section Caption Name Type of Field Mandator

y
(Yes/No)

55.
Partnership Deed, if applicable

56.
Photograph of Business Premises /
Unit
57. GST Certificate or any other Upload Option Yes
registration from competitive
authority, if applicable
58.
Supporting documents, if any Upload Option No

Do’s and Don’ts

Do’s

1. Ensure that relevant document as mentioned in the Standard Operating

Procedure is uploaded at appropriate place.
2. Reply at the earliest or in 7 days to the clarification raised by the
Department Officer for the Application.
3. Raise grievances on Single Window, if Approval is not granted within
specified timeline.
4. Download your Approval certificate/ License/Registration etc. from the
portal only.

Don’ts

1. There is no need to visit the Dept. for approval or any clarification.

2. Don’t submit any physical hard copy of document to the Dept.
3. Don’t upload irrelevant documents in the Application which is not
mentioned in the Document Checklist

References:

1. The Shops and Establishments act, 1966 ( A1996__27.pdf (indiacode.nic.in))

2. PSGA General Administration Department, Jammu & Kashmir.
(showpdf.aspx (jkgad.nic.in))

J&K Single Window: Happy Interface

www.singlewindow.jk.gov.in
 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

Appendix

J&K Single Window: Happy Interface

www.singlewindow.jk.gov.in
 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

J&K Single Window: Happy Interface

www.singlewindow.jk.gov.in
 Government of Jammu & Kashmir
Department of Labour and Employment
Registration under The Shops and Establishment Act
(including 365 days license)

J&K Single Window: Happy Interface

www.singlewindow.jk.gov.in