Account opening form

Terms and conditions and MID

 Declaration

Declaration:
I/We hereby confirm that I/we have received a copy of the Account Opening Form along with key features in
Urdu, duly filled by me/us and submitted to the Bank. I/We also confirm that I/we have received a copy of
terms and conditions governing the accounts.

Title of Account:

Account Number:

Do you wish to avail our Priority Banking service? Yes/No

Do you wish to avail our Premium Banking service? Yes/No

Copy Received and Accepted Copy Received and Accepted Copy Received and Accepted Copy Received and Accepted
Signature of Account Holder Signature of Account Holder Signature of Account Holder Signature of Account Holder

CPBBMIDV109022022 02/34
 Important Terms
• For internet banking enablement from back-office needs to be allowed only for NRA and FCY accounts, other customers need
to be registered through Debit Card
• SMS alert facility will not be available on international numbers
• If enrolled for e-statements, physical statements will be suppressed

Declaration

By signing below this declaration, I/we request you to open my/our Local/Foreign Currency Account(s) with Standard
Chartered Bank (Pakistan) Limited in Pakistan.

I/We confirm that:

• I/We have carefully read and understood the terms and conditions in their entirety governing the Local/Foreign Currency
Account(s)
• I/We confirm that I/we have been supplied with a copy of the terms and conditions governing the accounts along with AOF
copy
• I/We agree to be bound by the terms and conditions of Account Opening Form and any amendments which Standard
Chartered Bank (Pakistan) Limited may include from time to time
• I/We warrant that all information stated herein and in my/our attachment hereto or otherwise provided to you by me/us or
at my/our request is true and accurate in all material respects. I/We further authorise you to check and verify the information
provided by me/us
• I/We undertake and declare that the Bank’s right to refuse my/our application form without giving any reason, extend its
processing period or withdraw and/or reject any offer without providing any reason whatsoever shall not be challenged by
me/us
• I/We confirm that in the event of my/our signatures hereinbelow differing materially from the signature on my/our
computerised national identity card(s), the Bank is authorised to rely on my/our agreement and/or other communications
signed or proposed to be signed by me/us in the manner specified below
• I/We undertake that at any time after making this declaration, any change of information given in this application/
attachment that is reasonably likely to be relevant information required by the Bank, the same will be furnished by me/us
immediately without delay
• I/We undertake and declare that in case of a joint account with the operating instructions as Any One Singly or Either or
Survivor, signatures of both the account holders are required to authorise to open/close any link account in any currency
• I/We agree and confirm that I/we shall not hold SCBPL or any of its officers responsible or liable for accepting my/our
signatures which are different than those which appear on my/our CNIC
• I/We confirm that I/we authorise the Bank to encash the cheques with signatures which are slightly different as compared to
my/our signatures given hereinbelow as my/our signatures are not firm
• I/We agree and confirm that the address provided by me/us in this account opening form is true and correct and I/we shall
inform the Bank immediately in case of any change in my/our address
• If my/our personal information provided in this form is different from the one I/we have previously provided to Standard
Chartered Bank (Pakistan) Limited, please overwrite the previous information with the one provided in this form
• I/We ask that local and foreign currency card accounts be opened for me/us and card(s) issued as I/we request and you
renew and replace them until I/we cancel or you revoke. I/We hereby confirm that all foreign currency cards charges made by
any supplementary card members or me/us shall be against any of my/our account balances maintained with you. I/We
hereby authorise you to arrange on my/our behalf travel accident insurance, travel inconvenience (applicable to VISA/
Mastercard products), zero loss liability and other insurance, free of cost to me/us, on such terms as you may deem
appropriate and to verify, exchange or disclose information obtained about me/us or my/our supplementary applicants to
third parties as you may deem appropriate. I/We acknowledge that I/we am/are responsible and guarantee the payment of
charges and liabilities billed by you in my/our statements of account, those of supplementary card members’ cards and
cheque book issued at my/our request and I/we warrant that all information stated herein and in my/our attachment hereto
or otherwise to you by me/us or at my/our request is true and accurate in all material respects
• Where the Bank issues a photo card, all subsequent renewals will be of the photo card only and the Bank will further continue
to use the photographs initially provided by me/us unless it otherwise decides not to
• I/We hereby agree that by signing on the back of the card and/or by using the card I/we will signify my/our agreement to,
and thereafter be bound by such terms and conditions. In the event that I/we do not agree with such terms and conditions,
I/we will cut the card in halves and return both halves along with the unused leaves of the cheque book to you. I/We agree
that you shall not be liable to make any deduction in respect of tax under the income tax laws from any payment made by
you to any merchant and/or services provided by such merchant to me/us and if any liability attaches to you, or is imposed

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Declaration

upon you, due to such non deduction, the same shall be recovered by you from me/us as a valid charge and liability and may
be debited to my/our card account. I/We confirm that in the event of my/our signatures hereinbelow differing materially
from the signature on my/our computerised national identity card, you are authorised to rely on my/our agreement and/or
other communications signed or purposed to be signed by me/us in the manner specified below
• I/We am/are existing customer(s) of Standard Chartered Bank (Pakistan) Limited, maintaining account number mentioned
in this account opening form. I/We have applied for Local/Foreign Currency Account(s) from the Bank. Therefore, I/we
request you to update my/our Personal Information available in the Bank's records with the information provided in this
Application Form
• I/We am/are maintaining the above-mentioned account with the Bank. Please open the following new account under the
master number and title. All documents provided to the Bank, including specimen signatures and operating instructions, in
connection with my/our existing accounts under above-mentioned master number will be deemed to be available and
applied to this account

Declaration by the Supplementary Card member:

By signing below I/we agree to be bound by the terms and conditions of the card member’s agreement and the card member
declaration stated above. I/We acknowledge and guarantee that the principal card holder/member is responsible for the
payment of charges and liabilities billed by you in the card member’s statement of account relating to charges accountable
to the use of my/our supplementary card.
*The Bank has the right to close the account(s) of its customer(s) if no transactions are noticed over a period of 6 months or
more.

DREAMPACK
• Terms and conditions pertaining to each product in the DREAMPACK remain the same
• Where applicable, only first 20 leaf cheque book is for free
• In case, where one of the products in your chosen DREAMPACK is declined due to any reason, you will still receive the other
products mentioned in that DREAMPACK under the same terms and conditions
• The Bank reserves the right to approve or reject any product from the bundle without assigning any reason

Bank Statement
• Account holders having a closing balance equal to or exceeding PKR 10,000 will be sent account statements free of charge
bi-annually.
• Account holders having a closing balance of less than PKR 10,000 will be sent account statements free of charge at least
once a year.
• Paper statements will be suppressed, if eStatements are active.

Electronic Services
• The electronic services will be subject to applicable charges as per the Bank's Schedule of Charges (SOC), which are revised
from time to time. Please ensure that you have provided mobile number and email address, if you have requested enrolment
for SMS Banking, Online Banking and eStatement.
• I/We would like to give my/our consent for eStatement instead of paper statement for my/our Bank account.

Dormancy Removal
** I/We authorise the Bank to perform one time debit and credit 1.00 unit of currency (PKR/USD/GBP/EUR/JPY/CNY)
transaction from my/our mentioned account(s) (subject to availability of clear funds), as I/we would like to operate the
account(s) for banking activities/transactions. I/We confirm and agree that if the personal information in my/our
mentioned dormant account(s) is different from the information provided in this form, the Bank is requested to update the
information as provided in this form on my/our dormant account(s) accordingly.

Regular Savings Plan

All documents provided to the Bank including the specimen signature and operating instructions for accounts under the
stated master number will be applicable. Account opening terms and conditions will apply.

Secondary Account
All documents provided to the Bank including the specimen signatures and operating instructions for accounts under the
stated master number will be applicable.

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5
Declaration

Debit Card:
In case no name is provided, first 19 characters of the account title will be embossed on the card.

Exempted Account
* The exemption is for minimum balance/account maintenance charges. Govt. taxes, duties, levies, zakat, etc. shall be
applicable along with all service related charges (which will be as per SOC).
** Includes widows/children of deceased employees eligible for family pension/benevolent fund grant and students/
employees of Government, Semi Government institutes for salary/pension purposes.

Debit Card
By applying for a debit card, I/we am/are consenting on its enablement on ATMs, POS machines, international and internet
transactions.

Important Information for Self Certification applicable to tax requirements

• You acknowledge that the information You have given us in connection with this application and any related reportable
account(s) may be provided, directly or indirectly, to any relevant tax authority, including the tax authorities of the country in
which this account(s) is/are maintained and exchanged with tax authorities of another country or countries in which You
may be resident for tax purposes, pursuant to bilateral or multilateral agreements between governments to exchange
financial account information.
• You certify that You are the Account Holder (or are authorised to sign for the Account Holder) of all of the account(s) to
which this Form relates.
• You undertake to notify us and submit a suitably updated form within 30 days of any change in circumstances which affects
Your tax residence status or where any information contained herein becomes incorrect

By signing below, I/we agree to be bound by the terms and conditions of the products. I/We am/are applying for the
declaration stated above.

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8/34
 Most Important Terms and Conditions
The Account(s) will be subject to applicable charges as per the Bank's schedule of charges as revised from time to time. Revised
schedule of charges (“SOC”) are available in branches and on our website sc.com/pk. The Bank shall always be entitled,
without notice to me/us, to recover from and debit the Account(s) for any charges, expenses, fees, commissions, mark-up,
penalties, withholding taxes, zakat, stamp duty, other duties, levies of government departments or authorities and any other
impositions in respect of the Account(s) or the balances in the Account(s). The Bank is authorised to reverse credit entries made
in error. The Bank is also entitled to reverse debit entries made in error in relation to the Account(s). Any charges debited by the
Bank are not refundable upon closure of any or all of the Account(s).

The rate of any profit/interest payable on any account may be displayed by the Bank at its various branches in Pakistan and
I/we accept that this rate may be subject to change before 30 days’ prior notice. Profit on PLS Account(s) and Interest on
Foreign Currency Savings Account(s) is presently payable monthly or semi annually and on Term Deposits at selected
frequency or maturity. The Bank shall have the exclusive right to determine the basis for the calculation of the amounts
payable as profit/interest on any PLS/Savings and Term Deposit Account(s). The decision of the Bank as to the principles of
Shariah applicable, the amount of expenses of the related period and the rate of return applicable to each category of
depositor shall be final and binding and shall not be challenged by the Clients/depositors on any ground whatsoever. No
profit/interest will be payable by the Bank on Current Account credit balances in any currency.

I/We accept that unless specified otherwise, maturity value of foreign currency or rupee term deposits shall be automatically
renewed for the same tenor at the prevailing rate of interest or profit, as the case may be, applicable to the renewed tenor at
the time of maturity. Withdrawal of term deposits prior to maturity may be allowed at the discretion of the Bank and may
attract penalties by way of forfeiture or reduction in the interest or profit, as the case may be, payable on maturity and/or
charges which are subject to change without notice to me, as determined by the Bank.

I/We accept that there are risks associated with the Account(s) denominated in foreign currency. Accordingly, I accept that
withdrawals from and credit to foreign currency Account(s) shall be subject to availability of foreign currency notes at the
time of withdrawal and subject to prevailing Rules and Regulations. I/We also agree that the Bank may decline acceptance
of foreign currency notes for credit to the Account(s) at its discretion.

I/We understand that the statement of account in respect of the Account(s) will be provided and sent by mail and/or in
electronic form at such frequency as the Bank may determine from time to time. Charges may be levied for issuance of such
statements at the discretion of the Bank. The contents of the statement of account will be treated as correct and conclusive
and all discrepancies or objections, if any, shall be deemed to be waived unless notified in writing to the Bank within 15 days
from the date of despatch of the relevant statement. No statement of account will be sent or provided for a term deposit,
for which only a deposit confirmation receipt will be issued.

The Bank will in no event be liable for any damages, including without limitation direct or indirect loss, special, incidental, or
consequential damages, losses or expenses arising in connection with these Services at our site or linked site or use thereof
or inability to use, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or
transmission, computer virus or line or system failure, even if the Bank's representatives thereof are advised of the possibility
of such damages, losses or expenses. However, in the event that we are held liable for any loss or damage to you as a result
of your use of the Service, we shall only be liable for direct loss or damage which, in the ordinary course of events, might
reasonably be expected to result from the circumstances in question and only if such loss or damage is caused by our gross
negligence or wilful default.

Please note that the Service has no facility for you to let us know that it is especially important to you that a transaction is
carried out by a particular time. If you need to be completely certain that an instruction has reached us and that it will be
carried out by a particular time, you must speak to our staff on 111-002-002.

OUR RIGHT TO MAKE CHANGES TO THIS AGREEMENT

We have the absolute right to change the terms and conditions of this agreement at any time by giving you notice either in
writing, by placing prominent notices at our offices or branches for a period of 30 days. Communication will be disseminated
by following channels:
1- Direct communication (e.g. Letters, emails, SMS, telephone, etc.
2- Display in all branches
3- Notice in the media (including public notice)
4- Notice on the Bank‘s website

We will give you 30 days’ notice of any change before it takes effect, except when notice has to be shorter in order to protect
the security of the Service or in other circumstances beyond our control. Once you have received notice of any change in the
terms of this agreement, we will treat your subsequent use of the Service as your acceptance of the change (but please
remember, you have the right to end your use of the Service at any time).

THE LAW GOVERNING THIS AGREEMENT

This agreement is governed by the laws of the Pakistan. Both parties agree to submit to the jurisdiction of the Courts in
Pakistan in connection with any dispute. This does not affect our right to pursue our remedies in the courts of any other
jurisdiction outside of Pakistan, which is considered necessary.

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 Most Important Terms and Conditions

ACCEPTANCE OF TERMS AND CONDITIONS

I/We accept that the Bank reserves the right to modify these terms and conditions from time to time. The revised or
modified terms and conditions will become effective upon notice being given to me/us, such notice being deemed to have
been given properly, if displayed at the counters of the Bank for a period of 30 days. Communication will be disseminated by
following channels:
1- Direct communication (e.g. Letters, emails, SMS, telephone, etc.
2- Display in all branches
3- Notice in the media (including public notice)
4- Notice on the Bank’s website

I/We hereby waive any and all claims I/we may have against the Bank pursuant to the Account(s) or these terms and
conditions, unless such claim is based on fraud or wilful misconduct of the Bank. The Bank's interpretation of these terms and
conditions shall be final and binding on me/us. I/We have signed the application form as a token of acceptance of the
aforesaid terms and conditions, and I/we have fully read and understood these terms and conditions prior to such signing.
Furthermore, I/we acknowledge receipt of the copy of the terms and conditions along with Account Opening Form’s copy
(including key features in Urdu), and undertake to be responsible for its safe custody at all times. The Bank will not be responsible
in case of loss or theft of the document. I/We accept that these Terms and Conditions contained herein are subject to the Laws
of Pakistan and the Courts/Tribunals shall have non-exclusive jurisdiction.

LIABILITY AND INDEMNITY

The Client shall indemnify and keep the Bank free and harmless from and against all liabilities, losses, claims and damages
arising from negligence, fraud, collusion or violation of the terms of this agreement on the part of the Client and/or a third
party, provided there is no gross negligence on the part of the Bank. In addition, the Bank shall not be liable for any expense,
claim, loss or damage arising out of or in connection with this agreement including, but not limited to war, rebellion, typhoon,
earthquake, electrical, computer or mechanical failures.

The Bank shall use its best endeavours to provide error free operation of the account and the services to its clients.
Notwithstanding the same, the client hereby confirms that the Bank shall not be liable for and indemnifies and agrees to hold
harmless the Bank and its respective officers, directors, employees and representatives, agents and contractors from and
against any and all losses, damages, liabilities, payments and obligations and all expenses (including without limitation,
reasonable legal costs) incurred, suffered, sustained or required to be paid, directly by, or sought to be imposed upon the
Bank, arising out of, inter alia, my/our mobile phone number(s) or my/our mobile phone SIM(s) is misused by any person
unauthorised and resulting in suffering of financial loss or fraud by me/us for which Bank shall not be held liable for any
expense, claim, loss or damage arising out of or in connection with this agreement.

Terms and conditions pertaining to Banking Instructions by Phone, Debit Card, Cash Cover Plus, SMS Banking, Internet
Banking be reviewed from the detailed terms and conditions copy, provided to the Client at the time of Account Opening.

The cheque will be held in custody of the branch until the account is opened, at which point in time the cheque will be
deposited in the above-mentioned client’s Standard Chartered Bank account. In case the account is not opened, the client
is advised to collect the cheque from the concerned branch within 60 working days and after expiry of 60 working days the
Bank reserves the right to destroy the cheque and Bank will not be responsible for returning the same.

These terms are in addition to and not in substitution for the terms and conditions, rules and regulations, procedures and
methods of the Bank governing the accounts(s), and all other products, term deposits, deposit schemes and services offered
to clients from time to time.

My/Our signature below is proof that I/we have understood and irrevocably agreed to the following:

1. I/We confirm that I/we have been supplied with a copy of terms and conditions governing the accounts along with
Account Opening Form copy and key account features in Urdu.

2. My/Our application will not be processed until Standard Chartered Bank (Pakistan) Limited (SCBPL) has received all the
required information/documentation relating to opening of my account.

3. There are no processing charges.

4. I/We undertake, acknowledge and warrant that I/we will not involve or hand over cash/bearer cheque to any Bank
representative(s) for deposit in my/our account or as payment for any fee. Further, I/we will not authorise any Bank
representative(s) to receive my/our cheque book.

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 Most Important Terms and Conditions

5. I/We undertake, acknowledge and warrant that I/we will hand over a cross cheque in my/our name equal to the
minimum balance requirement to a Bank representative inside the branch premises.

6. I/We understand that Standard Chartered Bank (Pakistan) Limited has the right to refuse opening of my/our account
where I/we fail to meet State Bank of Pakistan’s requirements and Bank’s policies.

7. I/We understand that the Cheque book will be issued at my/our request and must be collected by me/us or by my/our
duly authorised representative. If collected by an authorised representative, he/she must present his/her original ID plus
an authority letter signed by myself/ourselves before collecting the Cheque book.

8. I/We understand that PIN and TIN Code will be received after the application is approved. TIN/PIN numbers are
confidential pieces of information and must not be disclosed/shared with any individual(s) including SCBPL
representative(s)

9. The Debit card must not be handed over to any individual (Standard Chartered Bank (Pakistan) Limited representative
or otherwise) unless cut in half across the magnetic strip.

10. For Employee Banking Clients: I/We understand that Standard Chartered Bank (Pakistan) Limited has the right to
retract all fee waivers and other benefits provided to me/us on any of their products, on the basis of me/us being part of
the Standard Chartered Employee Banking program, if salary is not credited to my Payroll account for three consecutive
months. These may include but are not limited to fee waivers/benefits that apply to my/our Payroll account and Debit
Card.

11. For Employee Banking Clients: TIN will be issued and delivered to the address given on Account Opening Form.

Charges including Premium membership fee will be levied as per the prevailing Schedule of Charges if you don’t
meet the Premium criteria at any point in time.

1. Premium Banking Membership

Premium Banking is a banking relationship offered by Standard Chartered Bank (Pakistan) Ltd where the Bank
extends certain privileges, offers and products to its members, which may be modified from time to time. A full list
of all such privileges, offers and products can be obtained from any branch of Standard Chartered Bank
(Pakistan) Ltd. To be eligible for Premium Banking, you must meet one of the following criteria:

i. AUM: Maintain a quarterly average Assets Under Management of PKR 1,500,000 – PKR 3,999,999 (or
equivalent in other FCY) or any such AUM fixed by the Bank from time to time. The relationship which will be
considered for this purpose includes any one or combination of the following products from the Bank: Savings
Accounts, Term Deposits, Current Accounts, Assets Under Management of Investments and Bancassurance
made through the Bank.
ii. Home Finance: Home Finance Facility of PKR 10 Million to PKR 20 Million (outstanding).
iii. Payroll: Individuals having an active payroll account with monthly salary disbursement of PKR 200,000 -
PKR 500,000 (valid till 12 MOB post which the clients have to be qualified by AUM and Home Finance).

Bank reserves the right to change the qualification criteria from time to time.

2. Renewal of Premium Banking Membership

Premium Banking Membership shall be valid for one year from the date of joining and is subject to renewal every
year at the Bank’s sole discretion based on the eligibility criteria as mentioned above.

3. Cancellation of Premium Banking Membership

• Premium Clients may terminate their Premium Banking Membership by giving the Bank 7 working days’ written
notice.
• Upon termination of Premium Banking Membership, all Premium Banking services extended to you (including
the Platinum Debit card) may be discontinued.
• All Premium Banking privileges shall be terminated forthwith upon the death or bankruptcy of Premium Clients.
• Premium Banking Membership is extended to Clients at the Bank’s sole discretion and the Bank may revoke the
membership at any time, without obligation to give Clients any notice or reasons.
• If the Client is not maintaining the required minimum quarterly average balance, the Bank may revoke the
membership at any time, without obligation to give Clients any notice or reasons.

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 Most Important Terms and Conditions

Charges including Priority membership fee will be levied as per the prevailing Schedule of Charges if you don’t meet
the Priority criteria at any point in time.

1. Priority Banking Membership

Priority Banking is a banking relationship offered by Standard Chartered Bank (Pakistan) Ltd, where the Bank extends
certain privileges, offers and products to its members, which may be modified from time to time. A full list of all such
privileges, offers and products can be obtained from any branch of Standard Chartered Bank (Pakistan) Ltd.

To be eligible for Priority Banking, you must meet one of the following criteria:

i. AUM: Maintain a quarterly average Assets Under Management of PKR 4,000,000 (or equivalent in other FCY) or any
such AUM fixed by the Bank from time to time. The relationship which will be considered for this purpose includes any
one or combination of the following products from the Bank: Savings Accounts, Term Deposits, Current Accounts,
Assets Under Management of Investments and Bancassurance made through the Bank.

ii. Home Finance: Home Finance Facility of PKR 20 Million (outstanding).

iii. Payroll: Individuals having an active payroll account with monthly salary disbursement of PKR 500,000 and above
(valid till 12 MOB post which the clients have to be qualified by AUM, Home Finance, Household recognition or Global
recognition).

iv. Household recognition: Immediate family members of qualified Priority clients.

v. Global recognition: Qualified Priority Banking clients availing Priority status in other SCB countries.

Bank reserves the right to change the qualification criteria from time to time. With 30 days’ notification of prior
implementation.

2. Renewal of Priority Banking Membership

Priority Banking Membership shall be valid for one year from the date of joining and is subject to renewal every year at
the Bank’s sole discretion based on the eligibility criteria as mentioned above.

3. Cancellation of Priority Banking Membership

1. Priority Clients may terminate their Priority Banking Membership by giving the Bank 7 working days’ written notice.
2. Upon termination of Priority Banking Membership, all Priority Banking services extended to you (including the
Platinum Debit card) may be discontinued.
3. All Priority Banking privileges shall be terminated forthwith upon the death or bankruptcy of Priority Clients.
4. Priority Banking Membership is extended to Clients at the Bank’s sole discretion and the Bank may revoke the
membership at any time, without obligation to give Clients any notice or reasons.
5. If the Client is not maintaining the required minimum quarterly average balance, the Bank may revoke the
membership at any time, without obligation to give Clients any notice or reasons.

Note:
• All charges and service standards are subject to revision at the discretion of the Bank. Prior communication will be
disseminated before 30 days by SMS, display in all branches, notice in the media and notice on the Bank’s website.
• The conduct of your Account(s) and the use of Phone Banking, Debit Card, Door Step Banking, Internet
Banking, Electronic Banking facilities and all other banking facilities are governed by the applicable “terms and
conditions” and relevant service charges which shall be read, understood and accepted in addition to the above
conditions.

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 Terms and Conditions

APPLICABLE TO ALL BRANCHES OF STANDARD CHARTERED BANK (PAKISTAN) LIMITED

In consideration of the Standard Chartered Bank (Pakistan) Limited, hereinafter referred to as the "Bank" opening and/or
continuing the Current/Savings/Call/Fixed Deposit/PLS or any other form of account(s) in my/our name(s) (hereinafter
referred to as the Account[s]) and providing banking facilities to me/us, I/we agree to be bound by the terms and conditions
set out below and agree that the Account(s) and/or banking facilities will be governed by and be subject to these terms and
conditions (hereinafter referred to as the 'Terms'). I/We also agree that all deposits whether Current, Savings, Call, Fixed,
Terms, PLS in local or foreign currency, that may be placed by me/us with the Bank and/or any banking facilities are subject
to the prevailing rules and regulations of the State Bank of Pakistan, and are governed by laws in effect from time to time
("Rules and Regulations"). These Terms shall apply to each of the Account(s) of whatever nature hereafter opened with,
continued with or maintained with the Bank or its successors or assigns and the banking facilities offered thereto.

TERMS AND CONDITIONS

Where the Account(s) and/or banking facilities is/are opened by more than one person the words "I", me" or "my" shall read
as "we", "us" or "our" in these Terms. The Terms shall bind each of the persons named in the Account(s) (hereinafter referred
to as the "Customer") individually, or any one or more or all of them collectively and all agreements, obligations and liabilities
of the Customers with the Bank shall be joint and several.

1. BANK ACCOUNT(S)

1 I authorise the Bank to take actions in relation to the following matters on receipt of written instructions or
documents given or executed in accordance with the signing instructions specified in the account opening form of
the Accounts until such time as I give the Bank written notice to the contrary:

(a) For making payments of cheques, bills of exchange, promissory notes, standing orders, direct debits, issue of
drafts, mail and telegraphic transfers, purchase and sale of securities and foreign currency and any other
instructions by debiting the Account(s) whether in credit or otherwise; and

(b) to accept any other instructions regarding the Account(s) including instructions for the closure of all or any of
the Account(s).

2 I understand that any funds received by the Bank on my behalf shall be credited to the relevant Account(s) unless
the Bank receives written instructions from me to the contrary.

3 I understand that the Bank acts only as my collecting agent and assumes no responsibility for the realisation of any
items deposited with the Bank for collection. However, in case of delay or loss in collection of cheques, the Bank will
follow-up with the concerned for swift resolution. Cheques or other instruments deposited with the Bank are not
available for withdrawal until collected by the Bank. The Bank reserves the right to debit any of the Account(s) that
may have been exceptionally credited with an item subsequently unpaid on collection. The Bank may refuse to
accept for collection cheques drawn in favour of third parties or if the payee's name is not identical to my name on
the Bank's record. The Bank will not accept for credit to the Account(s) any cheque or draft in favour of a third party
crossed or denoted "A/c Payee" (or any words of similar effect). The Bank may at any time debit and recover from
the Account(s) the value of any instrument negotiated, purchased or collected by the Bank in the event that the
proceeds are not received against the same at any time and/or after receipt of proceeds, the account of the Bank is
debited or proceeds recovered from the Bank upon return of the instrument by the drawee bank or correspondent
of the Bank.

4 I accept that the Bank will not be held responsible in any manner whatsoever to rely and act in good faith on and
upon any information/documents provided by me to the Bank in respect of the opening and/or operation of
Account(s). I further agree not to hold the Bank responsible for not undertaking separate investigation to inquire
into and seek any additional information/documents not provided by me in respect of the opening and/or
operations of Account(s).

5 (A) The Bank may, in its absolute discretion, issue me with cheques in any form for the Account(s) and may at any
time in its discretion withdraw or recall the same. The Bank may also refuse to allow withdrawals except through
such cheques. If a cheque book is issued, I undertake to be responsible for its safe custody at all times and I
will immediately notify the Bank if this book, or any of the cheques contained therein, are lost or stolen. I
understand that the Bank may, in its absolute discretion, accept from me any stop cheque instructions (in
writing) in cases where I have lost the relevant cheque(s), or in other circumstances, in which it is allowed by law
and agreed by the Bank. Should the Bank accept any such instructions from me or from some other person
purporting to be me, I hereby undertake to indemnify the Bank against any loss, damages, penalties, costs
(including any legal costs) or demands incurred by the Bank as a result of or in connection therewith. The Bank
will not be liable for any loss due to payment of any lost or stolen cheques, unless the Bank had notice of such
loss or theft (in writing) at the time of payment. In case of timely intimation to Bank by me or on my behalf for
loss or theft of cheque or cheque book, I will not be liable for any loss or damages. However, the Bank in any case
will be liable to observe due diligence in good faith.

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Terms and Conditions

(B) In case of illiterate person, the Bank will not honour any cheque/instrument unless customer appears in person
before the Bank to authenticate. All changes/corrections/alterations/modifications on cheques would be
carried out by the customer (illiterate person) before the Bank’s officer through putting his/her thumb
impressions which will be responsibility of the banker to ensure. In case of any transaction carried out on
altered/modified cheques without authentication through thumb impression, the customer will not be liable for
losses, damages, if occurs on account of allowing transaction.

6 The Customers accept that the provision of any overdraft facility or other accommodation by the Bank to the
Customers may be granted or refused at the sole discretion of the Bank. The continuance or withdrawal of such
facility or accommodation at any time is also at the Bank's sole discretion.

7 I will be liable for any overdraft or other facilities arising in connection with any of the Account(s) and I hereby
authorise the Bank to debit any of the Account(s) with all or any mark-up, commission and other banking charges,
costs and expenses (including any legal costs) incurred in connection therewith at such rates as may be determined
by the Bank from time to time in its absolute discretion. I will also pay to the Bank any such amounts, in the manner
and at such times, as may be required by the Bank in its absolute discretion.

In case of pricing of interest or mark-up on overdraft, the Bank may charge a fixed or floating rate, as agreed with
their customers, in accordance with the prevailing rules and regulations.

8 As regards any and all amounts credited to the Account(s) during the period when any overdrafts or any other
banking facilities in connection therewith are being provided by the Bank to the Customers, such amounts shall
firstly be applied by the Bank to reduce any mark-up payable on the overdrafts or any other banking facilities until
the mark-up payable on the overdrafts or any other banking facilities is paid in full. Then and only then shall any
such amounts so credited be applied to reduce the principal amount of any such overdraft or any other banking
facilities.

9 The Account(s) will be subject to applicable charges as per the Bank's schedule of such charges as revised from time
to time. The Bank shall always be entitled, without notice to me, to recover from and debit the Account(s) for any
charges, expenses, fees, commissions, mark-up, penalties, withholding taxes, zakat, stamp duty, other duties, levies
of government departments or authorities and any other impositions in respect of the Account(s) or the balances in
the Account(s). The Bank is authorised to reverse credit entries made in error. The Bank is also entitled to reverse
debit entries made in error in relation to the Account(s). Any charges debited by the Bank are not refundable upon
closure of any or all of the Account(s). The Bank is authorised to reverse or correct credit and debit entries made
erroneously in the Account(s) and will inform me subsequently.

10 I authorise the Bank to accept for safekeeping, collection or for any other purpose, any securities or other property
deposited with the Bank on my behalf or received from me and to release or to deliver or give up any such securities
or property against my written instructions.

11 I understand that any deposits or withdrawals in respect of any of the Account(s) may be made at any of the Bank's
branches in Pakistan subject to verification of signatures by the Bank as per its policy, production of evidence of
identity of the Customer, satisfactory to the Bank, and to payment of any customary charges that may be levied by
the Bank from time to time, for such deposits or withdrawals.

12 The rate of any profit/interest payable on any account may be displayed by the Bank at its various branches in
Pakistan and I accept that this rate may be subject to change without notice to me. Profit on PLS Account(s) and
Interest on Foreign Currency Savings Account(s) is presently payable semi-annually and on Term Deposits at
maturity. The Bank shall have the exclusive right to determine the basis for the calculation of the amounts payable
as profit/interest on any PLS/Savings and Term Deposit Account(s). The decision of the Bank as to the principles of
Shariah applicable, the amount of expenses of the related period and the rate of return applicable to each category
of depositor shall be final and binding and shall not be challenged by the Customers/depositors on any ground
whatsoever. No profit/interest will be payable by the Bank on Current Account credit balances in any currency.

13 I accept that unless specified otherwise, maturity value of foreign currency or rupee term deposits shall be
automatically renewed for the same tenor at the prevailing rate of interest or profit, as the case may be, applicable
to the renewed tenor at the time of maturity. Withdrawal of term deposits prior to maturity may be allowed at the
discretion of the Bank and may attract penalties by way of forfeiture or reduction in the interest or profit, as the case
may be, payable on maturity and/or charges which are subject to change without notice to me, as determined by
the Bank.

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Terms and Conditions

14 I accept that there are risks associated with the Account(s) denominated in foreign currency. Accordingly, I
accept that withdrawals from and credit to foreign currency Account(s) shall be subject to availability of foreign
currency notes at the time of withdrawal and subject to prevailing Rules and Regulations. I also agree that the
Bank may decline acceptance of foreign currency notes for credit to the Account(s) at its discretion.

15 I accept that the Bank shall not be liable for unavailability of funds credited to the Account(s) due to restrictions
on convertibility or transferability or payment of funds, requisitions, involuntary transfer, acts of war, civil strike or
other causes beyond the control of the Bank. I further accept that neither the Head Office nor any branch,
subsidiary or affiliate of the Bank shall be liable for any consequences thereof, if due to any action of or restriction
imposed by the Government, the State Bank of Pakistan or any other authority or entity, any branch of the Bank
is unable to either make payment to the Customers in the currency of the Account(s), or at all, or to transfer such
funds in such currency, or at all. I am solely responsible for all such risks and any associated costs and expenses
howsoever arising (including without limitation, those arising from any international or domestic legal or
regulatory restrictions) in respect of any such Account(s). I agree that the Bank's determination of whether it is or
is not able given the prevailing applicable law and regulations to make any payment from or permit any
withdrawal or transfer from any Account(s) shall be final and binding on me and shall not be questioned.

16 I understand that the statement of account in respect of the Account(s) will be provided and sent by mail and/or
in electronic form at such frequency as stipulated by State Bank of Pakistan (SBP), against the charges as per
rules set by SBP from time to time. Charges may be levied for issuance of such statements at the discretion of the
Bank. The contents of the statement of account will be treated as correct and conclusive and all discrepancies or
objections, if any, shall be deemed to be waived unless notified in writing to the Bank within 45 days from the date
of issuance of statement, after which the Bank’s statement will be considered final. No statement of account will
be sent or provided for a term deposit for which only a deposit confirmation receipt will be issued. In consideration
on your agreeing to send my account statements and advice as per the frequency requested by me on my e-mail
address and subsequent cancellation of all statements and advice sent through courier service. I hereby
unconditionally agree that all statements sent by you for my above-mentioned Account(s) shall be accepted and
upheld by me as correct. I hereby expressly waive my legal rights against you on this account and fully accept the
risk and responsibility of statements transmitted by you. The Bank does not warrant against any external factors
affecting the privacy and/or security of e-mails during internet transmission. I hereby further agree to keep you
indemnified against all actions, proceedings, liabilities and claims, cases, damages, costs and expenses in
relation to or arising out of your so accepting my request and transmitting statements and information through
e-mail. I hereby agree to pay all fees and charges, which the Bank may impose from time to time in connection
with the Service in the manner stipulated by the Bank. The Bank may add to, discontinue, or vary any of the
services from time to time. The Bank shall not be liable or responsible for data corruption, delay, interception and
unauthorised amendment of the information so given and the Bank reserves its right to update and vary such
information from time to time and at any time. This agreement is in addition to and not in substitution, for any
other agreements, mandates, terms and conditions relating to the Customer's Account(s) with the Bank.

17 I authorise the Bank to respond, if it shall so choose, to any and all enquiries received from any other banks
concerning the Account(s) without reference to me; for the avoidance of doubt, any such response may include a
bank reference. I hereby authorise the Bank to release any information in respect of the Account(s) and balances
in the Account(s) as may be required by any court order or authority or agency under the provisions of applicable
law and/or where the Bank bona fide believes it is obliged to release such information.

18 While the Bank maintains strict confidentiality in all matters relating to your account(s) and business, I hereby
further consent to the Bank (and/or any of its officers/employees) to disclose any information concerning me, my
business, my accounts held with the Bank or another Group Member, or my relationship with the Bank or another
Group Member to any of the following:

a) any office or branch of the Bank, or any Group Member;

b) any agent, contractor or third party service provider, or any professional advisor to the Bank or any Group
Member;

c) any of my guarantor or third party security provider;

d) any regulatory, supervisory, governmental or quasi governmental authority with jurisdiction over the Bank or
any Group member;

e) any person to whom the Bank or any Group Member is required or authorised by law or court order to make
such disclosure;
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Terms and Conditions

f) any of the Bank's actual or potential participant or sub-participant in, assignee, novatee or transferee of,
the Bank's rights and/or obligations in relation to you;

g) any other person under a duty of confidentiality to the Bank or Group Member;

h) any bank or financial institution with which I have or propose to have dealings.

Regardless of whether such recipient in each case is located in Pakistan or in another country (expect
India) that does not offer the same level of data protection as Pakistan, and regardless of whether such
information will, following disclosure, be held, processed, used or disclosed by such recipient in Pakistan or
another country (except India).

The Bank will ensure that parties to whom customer details are transferred treat my information securely
and confidentially. The Bank and the Standard Chartered Group will retain my information as long as there
is a business need to hold the information or as required by legal, regulatory, or accounting requirements or
to protect the Bank and the Standard Chartered Group's interests.

Under the laws of some territories (including the United Kingdom), I may have the right to access information
held about me in those territories. I understand that for the purpose of the United Kingdom Data Protection
Act, the 'data controller' for my personal information is Standard Chartered Bank.

Further, my information may be used to:

i) provide and operate any service or product I require;

ii) facilitate the provision of any service or product to a third party for whom I act as guarantor or security
provider;

iii) update and enhance my records with the Bank or any Group Member;

iv) understand my financial needs, to advise me of other products and services which may be of interest
to me, for any purpose required by law or regulation including fraud prevention;

v) monitor Bank's compliance with legal and regulatory requirements and with the Bank and the
Standard Chartered Group's internal policy requirements; and

vi) support the Bank's and the Standard Chartered Group's business, financial and risk monitoring,
planning and decision making.

vii) For the purpose of this clause, "Group Member" means any company, including Standard Chartered
plc and the Bank, which is part of the Standard Chartered Group, being the group of companies whose
ultimate parent company is Standard Chartered plc.

19 I understand that I may close any of the Account(s) by giving prior written notice to the Bank. The Bank may
however, either, at its own instance, or at the instance of any court or administrative order, or otherwise,
close, freeze or suspend dealings on any of the Account(s) without prior notice to me or, without being liable
for any breach of any duty it may owe to me.

20 I understand that the Bank may close any of the Account(s) by giving 30 days’ notice to me. Any credit
balance due in my favour after the expiry of 30 days, will be sent by mail to me, or the first named of the
Customers, to the current address on record with the Bank, by a draft or pay-order in full discharge of the
Bank's liability in respect of the Account(s). I accept that the Bank shall, at its discretion, have the right to
close the Account(s) having zero balance(s) for a continuous period of three months, without serving any
notice to me.

21 The account holder should immediately advise the Bank as soon as he/she leaves the country for residence
abroad. On receipt of such information the account will be re-designated as a non-resident account and all
deposits and withdrawals will be subject to the State Bank of Pakistan’s rules and regulations applicable
from time to time with regard to non-resident account.
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Terms and Conditions

22 In relation to any dealings in respect of any of the Account(s), the Bank shall not be liable for any loss resulting
from such dealings in the event of my death, incapacity or bankruptcy (or any other analogous events or
proceedings) unless and until the Bank has received written notice of any such event together with such
documentary evidence as the Bank may require and thereafter believes it to be in good faith, true and correct
to the best of its knowledge. Further, the Bank, shall not be liable to me for any losses, damages or delay
attributable in whole or in part to the acts or omission of any court(s), government(s) or government agency or
any other event outside the Bank's control including, without limitations, strikes, industrial action, equipment
failure or interruption of power supplies.

23 I accept that in respect of Account(s) that are held jointly, the Bank shall until being given written notice to the
contrary, be authorised, without exception, to honour, to pay to the debit of such Account(s), all cheques, drafts
and orders and all bills accepted and all notes made, signed or endorsed, by any of the joint holders whether
such Account(s) are for the time being in credit or overdrawn or become overdrawn by reason of such payment.
If conflicting instructions are issued by any of the Customers and/or where the Bank believes in good faith that
there exists a dispute between the Joint Account Holders (either directly or indirectly), the Bank shall be
entitled forthwith to stop the operation of the relevant Account(s) until such time as the dispute is resolved to
the satisfaction of the Bank. The Customers shall be both jointly and severally liable for the payment of any
finance, legal fees, if any, incurred by the Bank in relationship thereto together with return, profit and mark-up
thereon at a rate determined by the Bank from time to time.

24 I accept that in the event of death of a Customer, credit balances will be released against a valid succession
certificate, letter of administration or probate. In case of death of any of the Customers, unless, specific account
operating mandate is given for operation of the Account(s) by the survivor, the Bank would allow operation or
withdrawal only against succession certificate, letter of administration or probate. Where specific account
operating mandate is given for operation, the Bank may without any obligations, legal and/or otherwise (at its
discretion), rely and act upon such instructions.

25 In respect of Account(s) opened in the name of minors, the Bank shall be entitled to act on the instructions
received from the guardian named on the account opening form, irrespective of whether the minor account
holder continues to be a minor or not, unless the Bank receives written instructions from the guardian (in case
parents are guardians) or a notice to the contrary from an appropriate authority.

26 I accept that the Bank shall have the right to refuse to open an Account without assigning any reason. Subject
to the regulations of the State Bank of Pakistan, the Bank may prescribe minimum balance requirements for
opening and/or maintaining Account(s).

27 The Bank reserves the right to debit/rectify and/or all my Account(s) to recover money, where the Bank has
accidentally credited any and/or all my Account(s) with funds not due/owed to me. I further agree not to hold
the Bank responsible for any such acts, deeds and things done in pursuance of the same.

28 I authorise the Bank to carry out investigations of any transaction(s) appearing to be suspicious in nature, and
thereby, refuse/delay in effecting my instructions, on account of suspected money laundering and/or to
confirm/disclose my identity and information in carrying out of obligation(s) under any law for compliance,
regulatory reporting and Bank's policy, for money laundering purpose.

29 A current or savings account will be considered dormant if there has been no customer initiated transaction in
the account for a period of last one year.

30 For re-activation of the Dormant Account customer shall provide a written request for removal of dormancy
along with a supporting identity (CNIC/Passport) document duly attested/Original Seen by the Bank Official.

31 Current/Saving/Term Account: In case the account remains inoperative for a period of ten years, the deposit/
instrument present in the said account be considered as unclaimed and will be surrendered to State Bank of
Pakistan in accordance with the Banking Companies Ordinance, 1962 as well as the provisions of State Bank of
Pakistan Circular to banks dated 21/7/2006 BPD No. 7.

I hereby acknowledge that in such circumstance the Bank will be sending a written notice by registered post to
my last known address by the Bank as it appears in its books and should the account(s) remain unclaimed for
three months following the notice, then the deposit(s)/Instrument(s) shall be surrendered to State Bank of
Pakistan without further communication nor responsibility from the Bank.

32. It is not permitted to route funds generated from business transactions undertaken by you, through individual
banking accounts.

33. An amount up to PKR 500,000 (Rupees Five Hundred Thousand) per depositor per bank has been determined
by the State Bank of Pakistan to be the guaranteed amount. The guaranteed amount may also be referred as
the protected amount or protected deposit. For more details, please visit the Important Information section on
our website or visit your nearest branch.

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 Terms and Conditions

2. BANKING INSTRUCTIONS BY PHONE

The Customer requests the Bank to issue Customer Relationship Number ("CRN") and Telephone Personal
Identification Number ("T-PIN") to access the Telephone Banking services and the Customer agrees to be
bound by the following terms and conditions governing the issuance of T-PIN (Telephone Personal
Identification Number), CRN (Customer Relationship Number) and the use of Telephone Banking services in
addition to the terms and conditions applicable to Bank Account(s) ("Mandate").

I, (hereinafter, "Customer"), having provided my particulars in the application form, hereby request you,
Standard Chartered Bank (Pakistan) Limited, (hereinafter, "Bank") to accept and act upon verbal
telephonic instructions (hereinafter, "instructions") issued or purporting to have been issued by me, the
Customer, via telephone for availing any or all of the banking services (hereinafter "services") that the Bank
may, at its discretion, offer from time to time for being availed by the Customer via a telephone as specified
by the Bank, and in consideration of the Bank agreeing at its absolute discretion to accept such instructions,
I, the Customer hereby irrevocably agree and undertake as follows:

1 That the Bank is irrevocably authorised and instructed to accept all instructions received by the Bank via
telephone, and the Bank may rely conclusively on the authenticity of and due authorisation for any such
instructions and regard the same as emanating from me, where the issuer of such instructions correctly
provides such information for identification purposes as is contained in the application form as may be
requested by the Bank, including but not limited to:

(a) The Customer Relationship Number ('CRN') issued by the Bank to the Customer to verify their
relationship.

(b) The Telephone Personal Identification Number ('T-PIN') issued by the Bank to the Customer for being
able to verify the identity of the Customer and for the Customer to validly issue instructions for availing
any of the services.

2 The Bank shall, at its discretion, be at absolute liberty to refuse to accept or give effect to any instructions
given verbally if, in the sole opinion of the Bank, the authenticity of such instructions is doubtful or the Bank
is otherwise unable to give effect to the instructions for any reason whatsoever.

3 The Customer hereby takes full responsibility by ensuring that no other person shall have access to the
security information furnished in the application form.

4 The Instructions given in terms of this mandate shall at all times be legally binding and enforceable against
me. I waive all rights and remedies to challenge or dispute any instructions executed by the Bank in
compliance with the terms of this mandate.

5 I hereby permit and authorise the Bank to use voice-recording and IVR key-stroke recording procedures at
its discretion in connection with any other communication with me, in order to record or verify instructions.
Any such voice and IVR recording made by the Bank shall constitute evidence of the instructions so
recorded.

6 The Bank may (but shall not be obliged to) record the telephone instructions in writing and/by tape
recording and/or other method and such record of any instruction shall be conclusive and binding to the
Customer. The Bank may in addition require the Customer to execute such other documents as may relate
to the services or to any such instructions given by the Customer and the Customer agrees to execute all
such documentation as may be required by the Bank in this regard.

7 The Customer acknowledges and accepts that he/she shall have no claim against the Bank on account of
the Bank relying on this Mandate and any instructions given in terms hereof, and irrevocably agrees to
indemnity and keep the Bank safe and secured against any and all direct or consequential losses, costs,
damages, expenses, claims, penalties, litigation or objections of any nature whatsoever arising out of the
Bank acting upon this mandate.

8 The Bank may at any time terminate this mandate with the Customer, singly or generally without assigning
any reasons thereof. The Customer may terminate this mandate by written instructions in original only and
such termination will only become effective on the 7th calendar day following the receipt of such original
written instructions. Any instructions given by the Customer prior to receipt of such notice shall continue to
be valid and irrevocable.
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 Terms and Conditions

9 For availing any services that may from time to time be made capable by the Bank of being availed by the
Customer through verbal telephonic instructions in accordance with this mandate, the Customer will comply
with all requirements and guidelines issued by the Bank from time to time, either specifically or generally, which
will be binding on the Customer.

10 For instructions pertaining to a payment or transfer of funds out of any account of the Customer (to the third
party), the Customer shall, in advance of such instructions, provide the Bank with account number(s) of his/her
source account(s) and a list of utility company(ies) or any other document(s) as required by the Bank and/or
third party's account number to which a transfer of fund may be made by the Bank in reliance upon instructions
given in the terms of this Mandate. The Bank shall not effect any instructions requiring it to transfer fund to
third party account if such transaction is not pre-arranged by the provision of such third party account details
in the appropriate form (third party transfer authorisation form).

11 The Customer acknowledges that the issuing of verbal instructions in accordance with this mandate for utilising
any of the services through such verbal telephonic instructions involves inherent risk, including but not limited to
risk associated with fraud and unintended/erroneous instructions, which the Bank cannot eliminate. The use of
the Bank's Telephone Banking Service implies that Customer fully understands the limitations and inherent risk
of verbal instructions for carrying out financial transactions and agrees to the conditions of use in force at that
time. The Customer hereby exempts the Bank of all responsibility and accepts any and all risks associated with
execution of instructions in accordance with this mandate.

12 The services shall not be available in respect of joint account, which requires two or more individuals or
authorised signatories to jointly give instructions relating to that account(s). The services shall be available in
respect of a joint account, which has two or more individual or authorised signatories and any one individual,
or authorised signatories thereof may give instructions relating to that account. (In the latter situation the Bank
will issue T-PIN to the individual or authorised signatory who will first apply for the same to the Bank.)

13 The Bank will courier and/or send through any means at its discretion the CRN and T-PIN number to the last
known correspondence address of the customer. The Bank assumes no liability for the loss or misuse of the CRN
and T-PIN.

14 The Customer shall ensure there are sufficient funds or pre-arranged credit in the Customer account(s) for the
purpose of implementing any telephone or other instructions and the Bank shall not be liable for any
consequences arising out of the Bank's failure or delay in implementing such instructions owing to insufficient
funds and/or credit facilities, provided that if the Bank shall at its absolute discretion decide to implement the
instructions not withstanding such insufficiency, the Bank may do so without seeking prior approval from or
notice to the Customer and the Customer shall be liable to repay the Bank the amount of debit thereby created
along with a service charge equivalent to 20% of the amount by which the Customer's account may require to
be credited.

15 In consideration of you (the Bank) agreeing to act on my (the Customer's) instructions sent by facsimile and/or
by any other means notwithstanding that such message may be unauthenticated by a password control and
notwithstanding any provisions of the Custody Agreement (or whichever clause going to be put in) to the
contrary, I, on behalf of myself and my successors in title and assigns, hereby agree and undertake to indemnify
you and keep you fully indemnified against losses, costs, damages, claims, actions, proceedings, demands and
expenses that you may suffer, incur or sustain as a result thereof.

16 These rules and regulations are in addition to and not in substitution for any other agreements, mandates,
terms or conditions relating to the Customer's account(s) with the Bank and shall apply to any instructions
given by the Customer in relation to any account of the Customer with the Bank.

3. ATM/DEBIT CARD

By requesting Standard Chartered Bank (Pakistan) Limited (referred to hereinafter as 'the Bank') to issue an
Automated Teller Machine (ATM) Card which can be used at Point of Sale Terminals as a Debit Card ("Card") each
person so doing ("Holder") in consideration of the Bank making available to the Holder such Automated Teller
Machine ("ATM") facilities, Cash Deposit Machine ("CDM") facilities and Point of Sale Terminal ("POS") facilities at
such location as may be decided by the Bank from time to time ("ATM facilities") ("Merchant") the Holder of the
Card agrees to be bound by the following terms and conditions in addition to the terms and conditions applicable
to Bank Account(s).

1) To regard the Card as property of the Bank and to surrender it unconditionally and without reservation
upon demand, without requiring any reason.

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2) The Bank will charge a fee on issuance of the ATM/Debit Card as per the Schedule of Charges as modified and
amended from time to time by the Bank.

3) The Bank will charge an annual fee as per the Schedule of Charges whether or not made with the Holder's
knowledge.

4) The Holder shall be bound by all transactions which are undertaken at the ATM and POS by any person using the
card, whether with the permission or consent of the Holder or otherwise. It is specifically agreed that the Holder
shall be liable for the utilisation of the card not only by such persons as may have specifically authorised by it but
also such other persons who have with the permission or consent of the owner, or otherwise obtain the
possession of the card.

5) To ensure safety and secure possession of the card by the Holder at all times and restrict the use of the Card solely
by the Holder as it is not transferable.

6) Not to use the Card after any notification of its cancellation or withdrawal has been given to the Holder by the
Bank.

7) Not to disclose to any person at any time and under any circumstances, the Personal Identification Number (PIN),
which the Bank may provide the Holder from time to time, at the risk of the Holder.

8) To notify the Bank immediately should the Card be lost or stolen, should the PIN be disclosed or if the Holder
suspects that the Card has been used in a manner not authorised in terms thereof.

9) To be liable for all withdrawals/transfers/transactions in respect of the Card until 48 (forty eight) hours after
effective notification to the Bank of the card being lost/stolen or the PIN being disclosed.

10) At no time to use or attempt to use the Card for a withdrawal or transfer or transaction unless there are sufficient
funds in Holder's account(s) designated in the application for issuance of the Card ("Holder's account"(s) and
unless such withdrawal/transfer/transaction does not exceed the per day per transaction withdrawal/transfer
limits which may be prescribed by the Bank from time to time. If for any reason the Holder's account(s) get
overdrawn by the use of the Card, the Holder authorises the Bank to charge and debit mark-up/administrative
charges and/or service charges at the rates prescribed from time to time on the amount so overdrawn. The
Holder shall be responsible for immediately making reimbursements to the Bank for the overdrawn amount
together with applicable mark-up/administration charges, whether or not any demand is made by the Bank.

11) To accept the Bank is irrevocably authorised to debit the amount of all withdrawal(s), transfer(s) and/or other
transactions through the Card and all Bank charges applicable to the use of the Card to the Holder's account(s)
with the Bank, whether or not made with the Holder's knowledge or authority. It is the duty of the Holder to check
on the prevailing rates of respective charges levied by the Bank. In case the Holder's account(s) does/do not have
sufficient funds for any reason, the Bank will have the right to set-off any credit balance/proceeds of instruments
or other items of the Holder available with the Bank.

12) To accept the Bank's record of all withdrawals, transfers and deposits and transactions as conclusive and binding
for all purposes. To further accept that any transaction information appearing on the Printout issued by the ATM
to the Holder, shall not constitute any receipt or acknowledgment by the Bank or evidence of the correctness of
the transaction but merely a memo based on Holder's instructions. In the event of the Holder's disputing any
transaction through the Card the Bank will not be liable to disclose its internal records to the Holder, and a
certificate of the correctness of the transaction by the Bank shall be accepted as conclusive and final by the
Holder.

13) To accept that any cash or cheque deposited through the ATM/CDM with the use of the Card is entirely at the
risk and responsibility of the Holder and is subject to verification and implementation by the Bank. The Holder
accepts the cheques deposited through the ATM/CDM may be sent for collection/clearance up to two clear
working days after deposit and the Holder's account(s) will only be credited after realisation. It shall be the
responsibility of the Holder to ascertain and verify that the Holder's instructions have been implemented
accurately. Any discrepancy shall be notified within 72 hours of the effective time of the transaction, failing which
the transaction shall be deemed to be accepted by the Holder as correct.

14) To immediately return the Card for cancellation should the Holder's account(s) be closed.

15) To acknowledge that the amount stated on the ATM/POS screen or printed enquiry/transaction slip shall be for
any purpose whatsoever be taken as conclusive proof of the Holder's account(s) with the Bank.

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Terms and Conditions

16) To accept that any other branch, subsidiary or affiliate of the Bank shall not be responsible or liable for any of
the Bank's liability or obligation hereunder or for the Bank's failure to meet the Customer's withdrawal
demands arising from any cause whatsoever, whether or not beyond the control of the Bank. Without
limitation to the generality of the forgoing, the Bank shall not be liable for any act, errors, neglects or defaults,
actions or omissions, insolvency or failure in business of any of the Bank's correspondents, sub-agents or other
agents or of their employees.

17) Not to hold the Bank responsible for any inconvenience, loss, damage or embarrassment suffered by the Holder
due to malfunctioning or non-operation of the ATM/POS or if the Card is not honoured/accepted for any
reason whatsoever or if the Card is retained by the ATM/CDM.

18) To accept that the Bank may suspend or withdraw the ATM/POS facilities from the Holder and cancel the Card
at any time without assigning any reason thereof and without affecting the Holder's liabilities and obligations
to the Bank. The Holder accepts that no prior notice will be required to be given by the Bank for such
suspension/withdrawal/cancellation. Retention of the Card by the ATM or refusal of the ATM/POS to honour
instructions through the Card shall be construed as a withdrawal/cancellation until confirmed otherwise by the
Bank upon enquiry of the Holder.

19) To accept that all transactions made with the Card shall be binding on joint account holders jointly and
severally.

20) The Bank reserves the right to destroy the ATM Card(s) if not collected within 1 (one) month from date of issue.

21) The Services shall not be available in respect of a joint account which requires two or more individuals or
authorised signatories to jointly give instructions relating to that account. The Services shall be available in
respect of a joint account which has two or more individuals or authorised signatories and any one individual
or authorised signatory thereof can give instructions relating to that account. In the latter situation the Bank
will issue the ATM Card to the individual or authorised signatory who first applies for the same to the Bank.

22) The Services shall be available in respect of an account held by a sole proprietorship and the Bank will issue the
ATM Card to the sole proprietor thereof who applies for the same to the Bank.

23) The duty of confidentiality, if any, of the Bank to the Customer will not be breached by the Bank disclosing the
status of an account or the balance in an account or any other information pursuant to the provision of any
services and/or terms and conditions relating thereto.

24) Not to hold the Bank responsible for any inconvenience, loss, damage or embarrassment suffered by the Holder
due to malfunctioning or non-operation of the Mnet/1-Link ATMs (shared ATMs through switch) or if the Card
is not honoured/accepted or if the customer account debited and cash not disbursed or disbursed short for any
reason whatsoever or if the Card retained by the Mnet/1-Link ATMs. In case the claim proves to be fake after
investigation, Customer will be charged a fee decided by the Bank.

25) In case if with the use of the Card at Mnet/1-Link ATMs, Holder's account is debited and cash not disbursed or
disbursed short, Customer will submit a claim for the respective transaction/amount with the Bank and the
Bank will reverse the claimed amount only after verification of such transaction/amount from the Mnet/1-Link
and respective bank whose ATM was used.

26) To accept that in case if with the use of the Card at Mnet/1-Link ATMs, ATM dispensed cash but customer
account is not debited, the Bank is irrevocably authorised to debit the amount of withdrawal and all Bank
charges applicable to the use of Card to Holder's account with the Bank, whether or not made with the Holder's
knowledge or authority. It is the duty of the Holder to check on the prevailing rates of respective charges levied
by the Bank. In case the Holder's account(s) does/do not have sufficient funds for any reason, the Bank will
have the right to set-off any credit balance/proceeds of instruments or other items of the Holder available with
the Bank.

27) To accept that a fee (as given in the Schedule of Charges) will be charged on all transactions performed on
Mnet ATMs that includes all ATMs of Mnet and 1-Link member banks.

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 Terms and Conditions

4. SMS Banking

1 Definition:
In these terms and conditions, the following terms shall have the following meanings:

“Facility” means the SMS banking facility granted by the Bank to the holder(s) of Standard Chartered Bank
VISA/Mastercard and of any account and/or joint account and/or any other accounts or services as
determined by the Bank from time to time for access to information on Accounts as may be prescribed by the
Bank from time to time and usage of products and/or services as may be made available and included on
mobile phone by the Bank from time to time.

“Bank” means any branch in Pakistan of Standard Chartered Bank (Pakistan) Limited with which the
Customer’s Account is maintained;

“Customer” means the person who holds an Account with the Bank;

“MSP” means any mobile service provider through whom the Customer or the Bank receives the mobile services
as notified by the Bank.

“Service Provider(s)” definition includes but is not limited to MSPs, organisations or individuals whose services
the Bank uses in relation to SMS Banking Service in any capacity.

“PIN” means the 4 digit PIN as provided by the Customer for authentication/verification by the Bank of his/her
identity. Customer will be able to obtain a range of financial information as determined by the Bank related to
his/her relevant Account(s) through the use of PIN and such other means of identification assigned to the
Customer in connection with the Account(s) and Facility.

“Alerts” means the customised messages sent either by short messaging service/text (“SMS”) over the
Customer’s mobile phone, email, or fax or any other modes of communication.

2. Availability
2.1 The Customer has requested for this Facility, which the Bank at its sole discretion may discontinue at any
time without any prior notice. The Facility is currently available only to resident Pakistani Customers with
Account(s) with the Bank.

2.2 The Bank may, wherever feasible, extend the Facility to other MSPs from time to time.

2.3 The customer assumes full responsibility for the security and confidentiality of his/her mobile phone/
mobile phone number and PIN to be used in initially gaining access to his/her enrolled Account(s)
through the use of his/her mobile phone.

2.4 The Facility may be extended by the Bank to any other accounts, products and/or services being offered
by the Bank or otherwise at the sole discretion of the Bank from time to time.

2.5 The Bank also reserves the right to make any additions or deletions in the services offered through the
Facility at any time.

2.6 The customer shall inform the Bank immediately on surrendering/discontinuing use of the MSP’s mobile
connection.

3. Process

3.1 The Customer is duly bound to acquaint himself with the detailed process for using the Facility and the
Bank is not responsible for any error/omissions by the Customer.

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Terms and Conditions

3.2 The Customer acknowledges that this Facility of the Bank will be implemented in a phased manner and
the Bank may at a later stage, as and where feasible, add more features like the voice mail/fax to send
the available Alerts. The Bank may, at its discretion, from time to time change the features of any Alerts/
Facility. The Customer will be solely responsible for keeping himself updated of the available Alerts,
which shall, on best effort basis, be notified by the Bank through its website or through any other legally
recognised medium of communication.

3.3 The processing of registration form and activation service shall require a minimum of 5 days from the
date of submission of duly filled registration form.

3.4 The Bank is neither bound to acknowledge the receipt of any query instructions nor shall the Bank be
held responsible to verify any Instructions. The Bank shall endeavour to provide Instructions on a best
effort basis and wherever operationally possible for the Bank.

3.5 The Customer is solely responsible for intimating in writing to the Bank any change in his/her mobile
phone number and the Bank will not be liable for sending Alerts or other information over the Customer’s
mobile phone number in any way whatsoever.

3.6 The Customer acknowledges that the Facility is dependent on the telecommunications infrastructure,
connectivity and services within Pakistan. The Customer accepts that timeliness of Alerts sent by the
Bank will depend on factors affecting the telecommunications industry. Neither the Bank nor its Service
Providers shall be liable for non-delivery or delayed delivery of Alerts, error, loss, distortion in transmission
of and wrongful transmission of Alerts to the Customer.

3.7 The Bank shall endeavour to provide the Facility on a best effort basis and the Customer shall not hold
the Bank or its Partner(s) responsible/liable for non-availability of the Facility or any loss or damage
caused to the Customer as a result of use of the Facility (including relying on the Alerts for the Customer’s
investment or business purposes). The Bank or its Service Providers shall not be held liable in any manner
to the Customer in connection with the use of the Facility.

3.8 The Customer accepts that each Alert may contain certain Account(s) information relating to the
Customer. The Customer authorises the Bank to send Account related information, though not
specifically requested, if the Bank deems that the same is relevant.

3.9 The Customer must keep the SIM card and his/her mobile phone in secure/safe custody at all times. The
Customer shall be solely responsible for the consequences in case the Customer fails to adhere to the
above and/or in case of any unauthorised use of his/her mobile phone or SIM card.

3.10 By agreeing to the terms and conditions of SMS banking, the Customer accepts the option to use the
enhanced options, as and when they are made available by the Bank, which may include but not be
limited to, transferring of funds, making bill payments, transferring from one currency to another. Upon
the Bank offering the enhanced options, the Customer shall be advised the fees charged, if any, for the
various enhanced options made available. Such Alerts shall be charged on a per transaction basis or
otherwise as determined by the Bank.

4. Addition and Withdrawal or Termination of Facility

4.1 The Bank reserves the right to introduce additional services with or without giving any notice to the
customer. The Bank reserves the right to send messages to the registered mobile phones regarding its
products, services or any related matter, without the express consent of the customer.

4.2 The Bank may, in its discretion, withdraw temporarily or terminate the Facility, either wholly or in part, at
any time. The Bank may, without prior notice, suspend temporarily the Facility at any time during which
any maintenance work or repair is required to be carried out or in case of any emergency or for security
reasons, which require the temporary suspension of the Facility.

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Terms and Conditions

4.3 Notwithstanding the terms laid down in clause 4.2 above, either the Customer or the Bank may, for any
reason whatsoever, terminate this agreement at any time upon prior written notice. Liabilities incurred by
the Customer shall, however, survive the termination of this agreement.

5. Fees

5.1 The charges for this Facility are as per latest Schedule of Charges, which is available at all of our
branches and on our website (www.sc.com/pk).

5.2 Unless otherwise waived by the Bank, the Customer shall pay the Bank, fees and charges for the use of
the service. In this connection, the Bank is hereby authorised to charge the customer as per the SOC for
the services and Bank is authorised by the Customer to debit any of the Customer’s Account (s) with the
Bank.

5.3 The Customer, shall be liable for payment of airtime or other charges which may be levied by the MSP in
connection with the receiving of the Alerts, which may be levied by the MSP as per the terms and
conditions of the MSP and the Bank is in no way concerned with the same.

6. Disclaimer

6.1 The Bank or its employee/contractual staff will not be liable for: (a) any unauthorised use of the
Customer’s PIN or (b) mobile phone number/instrument or unauthorised access to e-mails received at
his/her notified email address for any fraudulent, duplicate or erroneous instructions given by use of the
same; (c) acting in good faith on any instructions received by the Bank; (d) error, default, delay or inability
of the Bank to act on all or any of the instructions; (e) loss of any information/instructions/Alerts in
transmission; (f) unauthorised access by any other person to any information/instructions given by the
Customer or breach of confidentiality;

6.2 The Bank shall not be concerned with and will not be held liable for any dispute that may arise between
the Customer and the MSP and makes no representation or gives no warranty with respect to the quality
of the service provided by the MSP or guarantee for timely delivery of the contents of each Alert.

6.3 The Bank shall not be held liable for any disruption or failure of providing mobile telecommunication
services by MSP. The customer agrees that any complaint in connection with the failure of mobile
telecommunication services shall be referred to and addressed by the MSP.

6.4 All responsibility of use of Facility by secondary cardholder/joint account holder shall be binding on all
joint account holders and primary credit card holders.

7. Disclosure

The Customer accepts that all information/instructions will be transmitted to and/or stored at various
locations and be accessed by personnel of the Bank (and its affiliates). The Bank is authorised to provide any
information or details relating to the Customer or his/her Card Account to the MSPs or any other service
providers so far as is necessary to give effect to any instructions.

8. Liability and Indemnity

The Customer shall indemnify and keep the Bank and its Service Provider(s) free and harmless from and
against all liabilities, losses, claims and damages arising from negligence, fraud, collusion or violation of the
terms of this agreement on the part of the Customer and/or a third party. In addition, the Bank shall not be
liable for any expense, claim, loss or damage arising out of or in connection with this agreement including but
not limited to war, rebellion, typhoon, earthquake, electrical, computer or mechanical failures.

9. Amendment

The Customer hereby, agrees to abide by, without need of notice and express consent, any and all future
modifications, innovations, amendments or alterations to these terms and conditions.

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 Terms and Conditions

5. Internet Banking

Please read these terms and conditions carefully.

These terms and conditions set out the rights and obligations of you, the customer, and us, the Bank, in
connection with your use of the Service. All the terms and conditions of this agreement are legally binding, so
please read them through.

This agreement:

• replaces all earlier terms and conditions relating to the Service (if any) except where we advise you otherwise;

• is in addition to the terms and conditions that apply to the individual Eligible Accounts you may be accessing
through the Service. If there is a conflict between the terms and conditions of this agreement and any other
relevant terms and conditions, the terms and conditions of this agreement will prevail as far as the issue relates
to the Electronic Banking Service provided through the Bank; and relates only to individual accounts in your
sole name (Eligible Accounts).

In the last section of this agreement, you will find definitions of some of the words and phrases used in these
terms and conditions.

By accessing this Site or any pages thereof, you unconditionally and irrevocably agree to be bound by the terms
and conditions. If you do not agree with these terms and conditions, please do not access this Site or any pages
thereof.

In consideration of the Bank providing the Service through electronic banking I fully acknowledge, understand
and accept the following:

1. THE ACCOUNTS ON WHICH YOU MAY USE THE SERVICES

1.1 By agreeing to be bound by the terms of this agreement, you agree that the Service will be available on
all Eligible Accounts with us, whether open now or opened in the future. The Service cannot be used on
some types of accounts and we will advise you from time to time as to which accounts are eligible.

1.2 In order to use the Service, you must be registered by us to use the Service.

1.3 You may register your mailing address through our phone banking services, physical application form,
online application form, credit card account opening form and branch account opening form. Mailing
address provided by you through any of the above-mentioned mediums will be updated in Cards and
Ebbs system of the Bank and in future will be used for any customer communication.

1.4 You also agree that your entire telephone conversation with the authorised representative may be
recorded at the discretion of the Bank for any particular purpose including use in the court of law for
evidence purposes. There will be a process of call back confirmation in case the mailing address
provided by you does not match the mailing address in our systems.

1.5 To irrevocably and unconditionally accept as binding any Service availed and/or transaction and/or
instruction made or given through the Service by you at your own risk and responsibility.

1.6 The Bank's records of any transaction/service processed/availed through the Service shall constitute
binding and conclusive evidence of such transaction/services.

2. YOUR RESPONSIBILITIES FOR SECURITY

2.1 To ensure that you alone are able to access and give instructions on your Eligible Accounts using the Service,
you must adopt and at all times maintain the following security procedures.

2.2 To enable you to use the Service, we will give you a user identification code and an initial password and you
may then choose your own Password for the Service. These are your Security Codes and both will be used to
identify you whenever you access the Service.

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Safeguarding your Password and Security Codes

2.3 In connection with your Security Codes:

2.3.1 you should change your Password regularly and shall do so whenever the Service requires you to do so.
You should not choose a Password you have used before;

2.3.2 whenever you choose a Password, you must take care not to choose a number that is likely to be guessed
by anyone trying to access the Service pretending to be you. For example, you should avoid your own or
a relative's birthday, or any part of your telephone number;

2.3.3 you must take all reasonable steps to ensure that you safeguard your Security Codes at all times,
whenever possible. You must not disclose any details of your Password or Security Codes to anyone else,
to a member of our staff, or to someone giving assistance on a technical help-desk in connection with
the Service;

2.3.4 you must not record your Security Codes in a way that could make them recognisable by someone else
as Security Codes;

2.3.5 if you discover or suspect that your Password or any part of them are known to someone else, you must
immediately change the Password yourself through the Service. If this is not possible, you must notify us
immediately by telephoning us on 111-002-002 (or any other number we may advise you of from time to
time for this purpose). We will suspend use of the Service until new Security Codes have been set up.
Please note that the Bank will not under any circumstances be held responsible for any unauthorised
use of the Services prior to notification made as provided above.

Checking your statements

2.4 If you become aware of any transaction on any of your Eligible Accounts that has not been validly authorised
by you, you must notify us immediately by telephoning us on 111-002-002 (or any other number we may advise
you of from time to time for this purpose). For this purpose, you are reminded that you must, as is required of
you for all your Eligible Accounts, check all Bank Statements for any unauthorised transactions.

Other security safeguards

2.5 You must not allow anyone else to operate the Service on your behalf.

2.6 You must not leave your System unattended while you are online to the Service. This applies whether Your
System is a device you have sourced independently of us or a device provided by us to access the Service in
one of our branches. However, the public nature of our branches makes it particularly important that if you
access the Service from a device in one of our branches you do not leave that device unattended while online
and you ensure that you have gone offline before leaving the branch.

2.7 You must not access the Service from any device connected to a local area network (or LAN), such as an office
environment, without first making sure that no one else is able to observe or copy your access or obtain access
to the Service pretending to be you.

2.8 You must comply with any other requirements designed to protect the security of your use of the Services
which are notified by us to you in any other way.

3. YOUR AUTHORITY TO US TO CARRY OUT INSTRUCTIONS

3.1 You agree that the use of the Security Codes agreed between us for the Service is adequate identification of
you. We are entitled to act on instructions (using the Security Codes via the Service) without obtaining any
further written or other confirmation from you, even if those instructions are not actually given or authorised
by you.

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Terms and Conditions

Your liability for unauthorised instructions

3.2 We will not be liable for misuse of your Password by someone to give unauthorised instructions
purporting to come from you provided that you prove to our satisfaction that you have:

3.2.1 ensured to our complete satisfaction that all the security procedures described in sections 2.1 to
2.3.4, inclusive and 2.5 to 2.8 inclusive have been faithfully observed; and

3.2.2 notified us that your Password is or might be known to someone else in accordance with section
2.3.5. prior to the unauthorised transactions.

3.2.3 you will be held liable for all losses and expenses due to unauthorised use if you have acted
fraudulently or, with gross negligence, with intentional misconduct or if you are in default of any of
the security obligations described in sections 2.1 to 2.3.4 inclusive and 2.5 to 2.8 inclusive or the
notification requirements of section 2.3.5.

3.3 You will not be responsible nor have any liability for any instruction that is not authorised by you but is
given using your Security Codes if:

3.3.1 such instruction is given after you have notified us that you have discovered or suspect that your
Password is known to someone else in accordance with section 2.3.5; or

3.3.2 your Password has become known to the person giving the unauthorised instruction as a result of
our failure to comply with clause 7.1 or any gross negligence or wilful default on our part.

Acting on your instructions

3.4 You must not use the Service to create an unauthorised overdraft on any of your accounts maintained
with the Bank and we are entitled to refuse to accept any instruction that would do so. If an unauthorised
overdraft is created, we may take any action we think fit and charge any mark-up, damages and charges
to the account in question (in accordance with the terms and conditions of that account). You agree that:

3.4.1 it is your responsibility to make sure that no unauthorised overdrafts are created; and

3.4.2 you will not rely on the operation of the Service to prevent an unauthorised overdraft being created.
In particular, you must remember that your cheques and any payment instructions you have given
via the Service might take time to clear and might not always be immediately reflected in the
balance on your account.

3.5 When we receive a transaction instruction from you through the Service, we will be entitled to debit any
payment plus any charges payable for the transaction from the account you have specified. Once you
have given an instruction through the Service, you will not be able to reverse it. We will be under no
obligation:

3.5.1 to reverse an instruction you have given; or

3.5.2 to accept an instruction that is conditional or reversible or which requires us to pay a third party
sooner than we would be able to pay them following our normal banking practices. However, if you
do ask us to reverse an instruction after you have given it, we may at our discretion try to do so to
the extent that this is possible under the rules and practices of the banking system/applicable laws.
You agree that you will be responsible for any costs we incur as a result.

3.6 We may, when we believe we are justified in doing so:

3.6.1 refuse to carry out an instruction given via the Service; or

3.6.2 require written confirmation from you of a particular instruction. If we come to believe that an
instruction may not have been properly authorised by you, we will be entitled, after making
reasonable efforts to check whether it was properly authorised, to take steps to reverse any action
taken on the basis of that instruction. We will not be responsible for any loss direct/indirect to you
that results from such a reversal.

3.7 When you give an instruction via the Service, we will act on that instruction in accordance with the
cut-off times notified to you through the Service. From time to time we may notify you of changes to these
cut-off times. Instructions given at any other time may not be acted on until the next Business day.
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Terms and Conditions

4. IF YOU HOLD ANY JOINT ACCOUNTS

The Service may not presently be used by you with joint accounts. If the Bank makes the Service so available it
shall also make available the terms and conditions of use.

5. OPERATING TIMES, CHANGES AND DISRUPTIONS

5.1 We shall take reasonably practicable steps to have the Service be usually available for use. You accept,
however, that routine maintenance requirements, excess demand on the systems and circumstances
beyond our control may mean it is not always possible for the Service to be available during its normal
operating hours.

5.2 In connection with the Service, we are entitled at any time to:

5.2.1 change the mode of operation; or

5.2.2 add to, remove or otherwise change, and or suspend any of the facilities available; or

5.2.3 end the Service.

If we decide to change or end the Service, we will try to give you 30 days’ notice or whatever shorter
period of notice may be reasonable in the circumstances.

5.3 The Bank will not be responsible if you are unable to gain access and/or use Services due to reasons
beyond the Bank's control, including with or without limitation, any computer, telecommunication,
electrical, technical or network failure or malfunction and routine maintenance/update requirements.

6. SERVICE SOFTWARE AND HARDWARE

Software compatibility

6.1 Each time you access the Service, it may automatically provide Your System with the Service Software
necessary to enable you to access and operate the Service. Alternatively, the Service Software may be
supplied to you in some other way. It is your responsibility to ensure that the Service Software supplied to
you is compatible with any computer or other device from which you access the Service and any software
on that computer or other device. If it is not, you must compensate us for any loss we suffer as a result. We
shall not be liable to you for any loss you suffer as a result of any incompatibility between the Service
Software and any computer or other device from which you access the Service.

Protecting against Viruses

6.2 You must take all reasonably practicable measures to ensure that any computer or other device from
which you access the Service is free of any computer virus or similar device or software including, without
limitation, devices commonly known as software bombs, Trojan horses and worms (together "Viruses")
and is adequately maintained in every way. The Service can be accessed through the internet or other
communication channels as the case may be, public systems over which we have no control. You must
therefore ensure that any computer or other device you use to access the Service is adequately protected
against acquiring Viruses.

Using other people's devices

6.3 You must not access the Service using any computer or other device which you do not own. You will not
access and use Services on a computer or device which belongs to any other person or which is owned
and provided to you by your employer unless you have first obtained the owner's permission to do so. If
you break this rule, you must compensate us for any and all losses we suffer as a result.

Access through third party services

6.4 We cannot be responsible for any services through which you access the Service that are not controlled
by us, or for any loss you or the service provider may suffer as a result of you using such a service. You must
comply with all the terms and conditions of such a service and service provider and pay all the charges,
damages, etc. connected with it.

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Terms and Conditions

Ownership rights in connection with the Service Software and other information

6.5 By supplying you with the Service Software to access the Service, we are granting you a non-exclusive,
non-transferable, temporary license to use the Service Software for the purpose of accessing the Service,
and for no other purpose. The Service Software and all other material and information supplied to you
contains valuable information that belongs to us or others. You must not:

6.5.1 use them except in connection with accessing the Service;

6.5.2 take copies, sell, assign, commercially rent, sub-license, otherwise transfer them to any third
party; or

6.5.3 try to decompile, reverse engineer, input or compile any of the service Software.

6.6 If you access the Service from a country outside Pakistan you are responsible for complying with the local
laws of that country, including (but not limited to) obtaining any license needed for the import/export of
the Service Software to that country.

7. THE EXTENT OF OUR LIABILITY FOR YOUR LOSS OR DAMAGE

7.1 We will take reasonably practicable steps to ensure that our systems in connection with the Service are
installed with adequate security designs and to control and manage the risks in operating the systems,
taking into account any law, rules, regulations, guidelines, circulars, codes of conduct and prevailing
market practices which may be applicable to us from time to time.

7.2 We will not be liable for any loss or damage to you as a result of making the Service available to you,
including any direct, indirect, consequential or special loss, even if we have been advised of the same.
Examples of circumstances in which we will NOT be liable to you for loss or damage resulting to you
through the use of the Service include (but are not limited to):

7.2.1 acting on an instruction which has been validly authenticated as coming from you, but which in
fact was given by somebody else (but please see sections 3.2 and 3.3 which explain the exceptions
to this rule); and

7.2.2 any incompatibility between Your System and the Service; and

7.2.3 any machine, system or communications failure (except where such failure should have been
prevented by the risks control and arrangement measures had we adopted such measures in
accordance with clause 7.1), industrial dispute or other circumstances beyond our control that leads
either to the Service being totally or partially unavailable or to instructions given via the Service not
being acted upon promptly or at all; and

7.2.4 you relying on any financial information financial or otherwise provided as part, or by means, of the
Service; and

7.2.5 any misuse of Your System by you or anyone else; and

7.2.6 any access to information about your Eligible Accounts which is obtained by a third party as a result
of your using the Service (except where that access is obtained as a result of our negligence or our
wilful default).

7.2.7 execution of your instructions being delayed or not being acted upon by the Bank.

7.3 The Bank will in no event be liable for any damages, including without limitation direct or indirect loss,
special, incidental, or consequential damages, losses or expenses arising in connection with these
Services at our site or linked site or use thereof or inability to use, or in connection with any failure of
performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or
line or system failure, even if the Bank's representatives thereof are advised of the possibility of such
damages, losses or expenses. However, in the event that we are held liable for any loss or damage to you
as a result of your use of the Service, we shall only be liable for direct loss or damage which, in the ordinary
course of events, might reasonably be expected to result from the circumstances in question and only if
such loss or damage is caused by our gross negligence or wilful default.

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Terms and Conditions

Please note that the Service has no facility for you to let us know that it is especially important to you
that a transaction is carried out by a particular time. If you need to be completely certain that an
instruction has reached us and that it will be carried out by a particular time, you must speak to our staff
on 111-002-002.

7.4 The information and material contained in this Site, including text, graphics, links or other items are
provided "as is", "as available". The Bank/Group does not warrant the accuracy, adequacy or
completeness of this information and materials and expressly disclaims liability for errors or omissions in
this information and material. No warranty of any kind, implied, expressed or statutory including but not
limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a
particular purpose and freedom from computer virus, is given in conjunction with the information and
materials.

7.5 You shall indemnify us, our employees and our nominees or agents promptly and on a full indemnity basis
from or against all actions, omissions, negligence, proceedings, claims, demands, damages, losses
(including direct, indirect or consequential losses), costs and expenses including all duties, taxes, or other
levies and legal costs as between solicitor and client (on a full indemnity basis) and other liabilities which
we may incur or suffer from or by reason of your use of the Service.

8. IF YOU BREAK A TERM OF THIS AGREEMENT

You must compensate us for any loss we suffer as a result of your breaking any terms and conditions of this
agreement.

9. ENDING YOUR USE OF THE SERVICE

9.1 You may cancel your use of the Service at any time by giving us written notice (or in any other way as
provided herein or as we notify you about from time to time).

9.2 If you have multiple Eligible Accounts, you may not cancel the Service solely in respect of any one Eligible
Accounts, unless you are notified by us to the contrary in writing.

9.3 We reserve the absolute right at any time to cancel the Services with or without assigning any reason,
with or without giving any prior notice to you at our discretion.

9.4 If your use of the Service comes to an end for any reason, this will not affect any instructions you have
already given via the Service.

10. ABOUT OUR CHARGES

10.1 We are entitled:

10.1.1 to charge you fees and charges for the Service; and

10.1.2 to change those fees and charges from time to time by giving you a 30 days’ notice to that effect
or by effecting such changes through the Bank's schedule of charges. If we give you such a
notice, you will not have to pay any proposed increase so long as you cancel your use of the Service
during the 30 days’ notice period. However, your continued use of the Service after the 30 days’
notice period or after publication of the change in fees and charges in the Bank's schedule of
charges shall be conclusively deemed to be your acceptance of such changed fees and charges.

10.2 To avoid any doubt, please note that the references to fees and charges in section 10.1 only apply to our
charges for providing the Service. They do not apply to any charges for particular banking or other
services we might provide in response to your requests via the Service. We will be happy to provide you
with details of our charges for particular banking or other services on request.

11. OUR RIGHT TO MAKE CHANGES TO THIS AGREEMENT

11.1 We have the absolute right to change the terms and conditions of this agreement at any time by giving
you notice either in writing, by placing prominent notices at our offices or branches 30 days prior to the
date of commencement/effectiveness of changes or by sending you a message via the Service. Your own
rights to use the Service will not be affected by the change until you have actually received the notice.

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11.2 We will give you 30 days’ notice of any change before it takes effect, except when notice has to be
shorter in order to protect the security of the Service or in other circumstances beyond our control. Once
you have received notice of any change in the terms of this agreement, we will treat your subsequent use
of the Service as your acceptance of the change (but please remember, you have the right to end your use
of the Service at any time).

12. THE VALIDITY OF THE TERMS OF THIS AGREEMENT

12.1 If any one or part of the terms of this agreement proves to be legally unsound or unenforceable in any
way, this will not affect the validity of the remaining terms.

12.2 We believe the terms of this agreement are fair. If any one or part of them proves to be not legally valid
because it is unfair or for any other reason, we are entitled to treat that term as changed in a way that
makes it fair and valid.

12.3 If one of the terms of this agreement is unenforceable against one of the customers signing this
agreement, this will not in any way affect the enforceability of that term against the other signatories.

12.4 If we relax any of the terms of this agreement once, this may be on a temporary basis or as a special case
only. Such relaxation will not affect our right to enforce that term strictly at any other time.

13. COMMUNICATIONS BETWEEN US

13.1 Except for situations where this agreement refers to your giving us notice by telephone, you should give
us any other formal notice in connection with the Service in writing (in hard copy form) to any of our
branches in Pakistan where you maintain an account (or any other address we may notify to you from
time to time for this purpose).

13.2 You further authorise us to act on the verbal instructions communicated to a representative of the bank
over the telephone. We reserve the absolute right to verify your identity over the telephone. You will be
liable for any and all transactions made after the standard verification by the Bank's representative and
will not hold the Bank liable for acting upon such instructions.

13.3 Any complaints in connection with the Service should be directed to any of our branches in Pakistan
where you maintain an account (or any other address we may notify to you from time to time for this
purpose).

13.4 Electronic mail is not a completely reliable or secure method of communication and you must not use it
for sending us:

13.4.1 notices in connection with the terms of this agreement; or

13.4.2 sensitive communications, such as payment instructions (payment instructions should be sent
through the Service in accordance with the terms of the relevant account which you hold with us).

13.5 If we need to send you a notice, we will use the address you have given us most recently in connection
with any of your Bank's Eligible Accounts.

14. SERVICE QUALITY: RECORDING YOUR CALLS AND INSTRUCTIONS

To protect both our customers and our staff, and to help resolve any disputes between you and us, you
acknowledge that:

14.1 we will record all telephone conversations between us and customers of the Service; and

14.2 we will keep a record of all instructions given by customers via the Service; and

14.3 we may listen to telephone calls made in respect of the Service in order to assess and improve the quality
of the Service.

15. OUR ADVERTISING

From time to time we may advertise our own products and services, and those of other companies in the
Standard Chartered Bank group or otherwise, through the Service. If, in connection with any other agreements
with us, you have asked us not to send you any marketing material (or if you do so in the future), you agree that
this restriction will not apply to these advertisements.

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16. UNAUTHORISED USE OF INFORMATION/MATERIALS AND TRADEMARKS

You fully understand and agree that the unauthorised use of the Site and/or Bank's group's websites,
trademarks and systems including but not limited to unauthorised entry into the Bank's systems, misuse of
passwords, trademarks or misuse of any information posted on the Site is strictly prohibited. All products and
services may not be available in all geographic areas. Your eligibility for Services is subject to final
determination by the Bank.

17. DISCLOSURE REQUIREMENTS

While the Bank maintains strict confidentiality in all matters relating to your account(s) and business, you
hereby further consent to the Bank (and/or any of its officers/employees) to disclose any information
concerning you, your business, your accounts held with the Bank or another Group Member, or your relationship
with the Bank or another Group Member to any of the following:

17.1 any office or branch of the Bank, or any Group Member;

17.2 any agent, contractor or third party service provider, or any professional advisor to the Bank or any Group
Member;

17.3 any of your guarantors or third party security providers;

17.4 any regulatory, supervisory, governmental or quasi governmental authority with jurisdiction over the
Bank or any Group Member;

17.5 any person to whom the Bank or any Group Member is required or authorised by law or court order to
make such disclosure;

17.6 any of the Bank's actual or potential participants or sub-participants in, assignee, novatee or transferee
of, the Bank's rights and/or obligations in relation to you;

17.7 any other person under a duty of confidentiality to the Bank or Group Member;

17.8 any bank or financial institution with which you have or propose to have dealings.

Regardless of whether such recipient in each case is located in Pakistan or in another country (expect
India) that does not offer the same level of data protection as Pakistan, and regardless of whether such
information will, following disclosure, be held, processed, used or disclosed by such recipient in Pakistan
or another country (except India).

The Bank will ensure that parties to whom customer details are transferred treat my information securely
and confidentially. The Bank and the Standard Chartered Group will retain my information as long as
there is a business need to hold the information or as required by legal, regulatory, or accounting
requirements or to protect the Bank and the Standard Chartered Group's interests. Under the laws of
some territories (including the United Kingdom), I may have the right to access information held about
me in those territories. I understand that for the purpose of the United Kingdom Data Protection Act, the
'data controller' for my personal information is Standard Chartered Bank.

Further, you agree that your information may be used to:

17.9 provide and operate any service or product you require;

17.10 facilitate the provision of any service or product to a third party for whom you act as guarantor or security
provider;

17.11 update and enhance your records with the Bank or any Group Member;

17.12 understand your financial needs, to advise you of other products and services which may be of interest
to you, for any purpose required by law or regulation including fraud prevention;

17.13 monitor the Bank's compliance with legal and regulatory requirements and with the Bank and the
Standard Chartered Group's internal policy requirements; and

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17.14 support the Bank's and the Standard Chartered Group's business, financial and risk monitoring, planning
and decision making.

For the purpose of this clause, "Group Member" means any company, including Standard Chartered plc
and the Bank, which is part of the Standard Chartered Group, being the group of companies whose
ultimate parent company is Standard Chartered plc.

18. DEFINITIONS: THE MEANING OF SOME WORDS AND PHRASES USED IN THIS AGREEMENT
Some words and expressions used in this agreement have particular meanings as follows:

Password means the Electronic Banking Personal Identification Number or secret number chosen by you (or if
you do not elect to change it, the initial secret number given to you) that is used to confirm your identity
whenever you use the Service.

Security Codes means the user identification code with the Password details agreed between you and us that
are used to identify you whenever you use the Service.

Service means the Bank's electronic banking services available and provided by us on this site, which enable
you to obtain information from us and give instructions to us to carry out certain banking transactions/services
pertaining to the Eligible Accounts through computer, telephone, mobile phone, personal digital assistant
or other device linked to our system/site by any means (among other things).

Statement means bank statement, contract or translation note, confirmation notice for Investment Services, or
any of these or similar documentation, as applicable, depending on the service.

Service Software means any software supplied to you whenever you access the Service and any other software
we supply to you for the purpose of accessing the Service from time to time.

We/Us/Our/Bank refer to Standard Chartered Bank (Pakistan) Limited ("SCBPL"), a company incorporated
in England and Wales with limited liability by Royal Charter 1853, under reference ZC18 and whose Principal
Office is situated in England at 1 Aldermanbury Square, London, EC2V 7SB. SCBPL in Pakistan operates under
licenses issued by the State Bank of Pakistan.

You/your means you, the customer, who is registered by us to use the Service in accordance with this
Agreement.

Your System means the equipment and software contained on such equipment used by you to access the
Service in accordance with this Agreement.

6. THE LAW GOVERNING THIS AGREEMENT

This agreement is governed by the laws of Pakistan. Both parties agree to submit to the jurisdiction of the
Courts in Pakistan in connection with any dispute. This does not affect our right to pursue our remedies in the
courts of any other jurisdiction besides Pakistan which is considered appropriate by the Bank.

7. HOLD MAIL SERVICE (if applicable)

(i) Upon accepting this facility, the Bank will hold all mail, addressed to me for a maximum period of three
months after issuance, and such mail will be deemed to have been received by me. I will collect any mail
so held personally or, through an authorised person, unless I advise the Bank to the contrary in writing.
The Bank is authorised to charge a fee as per the Bank's schedule of charges, as revised from time to time,
for this service and to hold, open and/or handle all such mail in such manner as the Bank deems fit. Any
such fee charged by the Bank may be debited by the Bank from my Account(s). If I fail to collect any such
mail within a period of three months, the Bank is hereby authorised to destroy the same at any time
thereafter at my sole risk and responsibility, and in doing so the Bank shall be discharged from all
responsibility or liability.

(ii) Notwithstanding the fact that I may not have knowledge of the contents of the mail until I have collected
such mail, in case such contents may have any legal consequences or affect my rights with the Bank. I
shall bear the sole risk of any such consequences and hereby indemnify the Bank for any losses, costs,
damages and expenses incurred by the Bank arising from such uncollected mail.

(iii) My ignorance of the contents of any mail being held by the Bank is not, and will not, be a defence to the
Bank's claims against me for all purposes and in all courts of law, whether before or after termination of
my banking relationship with the Bank.

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(iv)It is acknowledged that the request for the Hold Mail service is being made entirely for my convenience and at
my risk and responsibility and without any obligation on the part of the Bank. I assume full responsibility for any
loss, adverse consequences or liabilities, in any way arising to me or to any third party, and I will keep the Bank
indemnified against any claims, losses or consequences suffered in any way due to the Bank complying with my
request. I further waive any and all claims against the Bank and its officers or employees, for any consequences
arising as a result of any mail inadvertently being despatched to me in the ordinary course of business, or the
Bank communicating with me in an emergency situation, as perceived by the Bank or for the purposes of serving
or issuing any demand notice to me by the Bank, or to fulfil any audit requirements or otherwise to protect the
interest of the Bank.

8. NOTICES

Save as otherwise provided in these Terms, any demand or communication made by the Bank under these
Terms shall be in writing and made at the address given by me (or such other address as I shall notify the Bank
from time to time) and, if posted, shall be deemed to have been served on me on the date of posting.

9. ACCEPTANCE OF TERMS AND CONDITIONS

I accept that the Bank reserves the right to modify these terms and conditions from time to time. The revised or
modified terms and conditions will become effective upon notice being given to me, such notice being deemed
to have been given properly, if displayed at the counters of the Bank 30 days prior to its commencement. I
hereby waive any and all claims I may have against the Bank pursuant to the Account(s) or these terms and
conditions, unless such claim is based on fraud or wilful misconduct of the Bank. The Bank's interpretation of
terms and conditions mentioned in account opening form will be considered final and binding, however, in
case of any dispute, matter should be referred to SBP and the decision of SBP will be final and binding in that
case. I have signed the application form as a token of acceptance of the aforesaid terms and conditions, and I
have fully read and understood these terms and conditions prior to such signing.

Furthermore, I acknowledge receipt of the copy of the terms and conditions, and undertake to be responsible
for its safe custody at all times. The Bank will not be responsible in case of loss or theft of the document.

I accept that these Terms and Conditions contained herein are subject to the Laws of Pakistan and the Courts/
Tribunals shall have non-exclusive jurisdiction.

10. LIABILITY AND INDEMNITY

The Customer shall indemnify and keep the Bank free and harmless from and against all liabilities, losses,
claims and damages arising from negligence, fraud, collusion or violation of the terms of this agreement on the
part of the Customer and/or a third party provided there is no gross negligence on the part of the Bank. In
addition, the Bank shall not be liable for any expense, claim, loss or damage arising out of or in connection with
this agreement including but not limited to war, rebellion, typhoon, earthquake, electrical, computer or
mechanical failures.

11. DOCUMENTS REQUIRED

(For Individual/Joint Name Accounts)
1. Completed Account Opening Form
2. Original C.N.I.C./Passport (for verification - photocopies to be retained for record)
3. If zakat exemption requested:
- Form CZ-50 in case of Muslims
- Declaration in case of Non-Muslims/Foreign Nationals

(For Sole Proprietor Accounts)

1. Completed Account Opening Form
2. Original C.N.I.C./Passport of the Sole Proprietor and the persons authorised to operate the Account(s)
(for verification - photocopies to be retained for record)
3. Declaration of Sole Proprietorship

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