Module 1 – PSW Foundations Test B

General Directions:

A. There are a total of 30 questions.

• Questions 1 to 23 - 1 mark each
• Question 24 - 7 marks
• Question 25 - 5 marks
• Questions 26 – 30 – 1 mark each
• Total 40 marks

B. Answer all questions directly on the test paper as indicated.

C. In multiple choice questions, always choose the best answer.
D. A minimum mark of 28/40 (70%), must be achieved to pass the test.
E. The test will count for 20% of your final mark in Module 1.

Jashanpreet Singh, Student ID- Psw 9700

Name: ___________________________________________________________

Date: ___________________________________________________________

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 1 | 8

 1. When assisting a client with activities of daily living, the support worker should:
a) Encourage her to occasionally try new foods
b) Check with the care plan and supervisor regarding her overall dietary needs
c) Save time by choosing the clothing for the day
d) All of the above

2. If you broke a vase while providing care in a client’s home, you would:
a) Ask the client how much it costs and give them cash or a cheque on your account
b) Clean up the broken vase, then excuse yourself immediately and go home
c) Clean up the broken vase, then call your supervisor
d) Attempt to repair the vase and say nothing

3. If your client suggests that you make lunch for yourself while preparing hers, the best
response would be:
a) “Thank you, but I am fasting for a religious holiday I observe.”
b) “Thank you, I’m starved! I would like to join you.”
c) “Thank you, but I would be fired if I ate your food.”
d) “Thank you, but I have a break later on and I will eat then.”

4. Which one of the following is a breach of respecting privacy legislation?

a) Phone the next client from the present client’s home
b) Losing your Day-Timer
c) Discussing client information with his/her family
d) All of the above

5. Which one of the following would be a violation of a client’s autonomy?

a) Ensuring that your client knows your name and professional title
b) Notifying your supervisor when your client asks for further information regarding
the client’s diagnosis
c) Opening and reading your client’s mail to provide you with further information
d) Allowing your client to make choices whenever safely possible

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 2 | 8

 SCENARIO 1

You are working within a family home, caring for the 48-year-old mother who is recovering
from surgery. One day, the woman expresses to you her anger that her daughter, age 18,
is living with her boyfriend.

Using Scenario 1; Answer Questions 6 & 7

6. You recognize that within the family, this is an example of:

a) Anxiety
b) Sexism
c) Conflicting values
d) Negative attitudes

7. Your response should reflect all of the following except:

a) Understanding of age differences
b) Unbiased views
c) Your feelings of what is morally acceptable
d) Good communication skill

8. When you first meet a new client, you must get to know him/her. Which of the following
choices would help you establish rapport?
a) Read care plan
b) Talk about client desires, needs and routines
c) Ask open ended questions and listen
d) All of the above

9. Define the role of the PSW on a health care team:

a) Assist the team by following the existing care plan
b) Provide required assistance safely and competently
c) Report and record care and observations
d) All of the above

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 3 | 8

 10. It is important for the PSW to bath daily when working to provide comfort, reduce body
odour and look appropriate and professional:
a) True
b) False

11. The reason for a scent free policy is to ensure no one has an allergic reaction or breathing
issue caused by a scent:
a) True
b) False

12. Why avoid the use of jewelry such as earrings, pendants, bracelets while at work?
a) You do not want to look like a jewelry salesperson
b) To avoid carrying bacteria on your jewelry and to look professional
c) To ensure that you and your client are not injured from caught on jewelry
d) Both b and c

13. It is recommended that health care workers wash hands frequently to prevent the spread
of germs between clients and staff:
a) True
b) False

14. Accountability means to:

a) Achieve
b) Be skillful
c) Be responsible
d) Be properly qualified

15. Holistic care means:

a) Care which prevents disability
b) Care which recognizes physical, mental, social and spiritual needs
c) Support provided to a client to regain lost abilities
d) Care provided which is aimed at increasing a client’s comfort

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 4 | 8

 16. Respecting and guarding personal and private information refers to:
a) Rational detachment
b) Confidentiality
c) Ethics
d) Jurisprudence

17. Which of the following are good strategies for reducing stress?
a) Exercise, meditation, good time management
b) Working two jobs and eating fast food because it’s faster
c) Having a drink after work and going grocery shopping
d) Giving into the demands of others to make you feel good

18. Which one of the following may indicate the individual is under stress?
a) Sleeplessness
b) Feelings of anger
c) Fluctuations in appetite
d) All of the above

19. What are some time management strategies that would assist a PSW with workplace
responsibilities?
a) Determine priorities, be organized, ask for help, get adequate rest
b) Rest, ask for help, take shortcuts, leave unimportant tasks until next visit
c) Ask for help, or get a co-worker to do your work for you
d) Blame others when you can’t get your work done, take 10 minutes to complete
every task

20. Ms. Piet, a famous singer, checked into the facility you work at and she is in your care.
You want to tell your best friend who your client is. You:
a) Ask for Ms. Piet’s permission, because you respect her dignity
b) Ask your friend not to tell anyone, as to respect your client’s confidentiality
c) Don’t do it, as it would be a breach of confidentiality
d) Ask your supervisor’s permission

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 5 | 8

 21. Ms. Piet asks you if you can give her an enema. You:
a) Would love to help, so you gladly accept
b) Know that going beyond the skin into the client’s body is beyond your scope of
practice, so you would inform your supervisor of her request
c) Would read the instructions on the container before proceeding and then report
to your supervisor
d) All of the above

22. Ms. Piet tells you about her life. Once she had a few ribs broken in an accident. You know
she might have been admitted to:
a) A long-term care facility
b) Acute care
c) Respite care
d) Palliative care

23. You take Ms. Piet’s heart rate and find it to be high. She tells you she is in a lot of pain and
you know that pain is a stress on the body. You:
a) Ask the nurse to come quickly; a high heart rate is an emergency
b) Know that stress increased the heartbeat; you ask her to take slow, deep breaths
and ask her if she had taken anything for pain today
c) Report to the nurse and record her pain and blood pressure
d) Both b and c

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 6 | 8

 24. Place the correct letter from Column B beside the appropriate health care role in
Column A.

Column A Column B
a Respiratory a. Concerned with evaluating breathing and
Therapist assisting with prescribed breathing treatments
and equipment
d Registered Nurse b. Concerned with restoring function and
preventing disability following injury or illness
e Physician c. Concerned with helping persons adapt to daily
living tasks, following illness or injury

b Physiotherapist d. Identifies a resident’s needs and develops and

supervises the implementation of a plan of care

f Personal Support e. Prescribes treatment and leads the health

Worker care team
g Social Worker f. Provides personal care and support to people
in the home or in long-term care facilities
c Occupational g. Helps clients with social and emotional issues
Therapist related to illness and recovery

25. Place the letter (a or b, etc.) for the correct statement from column B beside the
words listed in column A.

Column A Column B
e ethics
_______ a. A feeling of compassion

d discretion
_______ b. Feelings reflected in one’s actions

a c. Process where a nurse can authorize a PSW to perform a

_______ empathy
controlled act procedure
b
_______ attitude d. Use of good judgement about what you say

c delegation e. Proper conduct for the members of professional group

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 7 | 8

 26. Stress is:
a) The way you cope with and adjust to everyday living
b) The emotional, behavioural or physical response to an event or situation
c) A mental or emotional disorder
d) A thought or an idea

27. The first step in the problem-solving process is to:

a) Call for help
b) Learn to say no assertively
c) Identify the problem
d) Think of as many solutions as you can

28. Provincial and territorial human rights codes promote:

a) Freedom from poverty by reducing taxes
b) Unequal treatment with respect to services and facilities
c) The right to vote
d) Equal treatment with respect to age, gender, and ethnicity

29. If a client complains to you about the home care agency’s policy, you should:
a) Inform your supervisor about the complaint
b) Advise the client to speak to your supervisor
c) Ignore the client’s complaint
d) Try to distract the client

30. Common courtesy is a sign of:

a) Empathy
b) Interdependence
c) Respect
d) Need

©N A C C P S W D E 2 0 2 2 V 2 Section IV. Module 1. PSW Foundations 8 | 8