CEDA BUSINESS PLAN

CLEANING SERVICES

2.1PROJECT DESCRIPTION

The proposed Majakathata Cleaning Services (PTY) LTD project aims to carry out cleaning
services for offices as well as rest rooms. The services involve building cleaning that involves
cleaning windows, carpets and surroundings.

Majakathata Cleaning Services (PTY) LTD project will start to realize profits in the first year of
its trading but it will not pay out dividends during this period. In order to achieve satisfactory
results and minimize labor costs, Majakathata Cleaning services project will be managed by the
producers themselves with the assistance from hired workers.

2.2 LICENSING REQUIREMENTS

The project will be provided with Trading License from Gaborone City Council and PPADB
certificate for the project to operate cleaning services in Botswana.The project owners will have
to apply for Trading License to Gaborone City Council in order to kick start the project. The
licensing authority will need certificate of incorporation, tax clearance certificate, IDs and share
certificate from project owners in Oder to meet their requirements for trading license and
PPADB certificate.

3.1. Physical Location

The project offices/site will be in Gaborone West Industrial Plot 14400 unit 1 along New
Lobatse Road Gaborone Botswana.

3.2. Accessibility to utilities and infrastructure.

The project offices will be carried out in Gaborone plot 14400 new Lobatse road. The electricity
cables are crossing though New Lobatse Road and the office has parking spaces, 3 shared
boardrooms, 1 telephone line and water.

3.3. Location in relation to the target market

The project will be carried out in Gaborone along New lobatse Road plot 14400 the place
which has many people and industries that are operating and the project will have an advantage
of this industries.
SECTION 5: PROJECT COSTS
SUPPLIER QUANTITY UNIT COST TOTAL
ITEM
COMPLETE 15L S.T.C. CLEANING 1 P4,900.00 P4,900.00
DRY VACCUUM CHEMICALS (PTY) LTD
CLEANER
MACHINE

COMPLETE S.T.C. CLEANING 1 P3,500.00 P3,500.00

SINGLE CHEMICALS (PTY) LTD
MOPPING
BUCKET
WITH
ACCESSORIES
COMPLETE S.T.C. CLEANING 1 P13,000.00 P13,000.00
15L CARPET CHEMICALS (PTY) LTD
EXTRACTION
MACHINE
COMPLETE S.T.C. CLEANING 1 P22,750.00 P22,750.00
SCRUBBING & CHEMICALS (PTY) LTD
POLISHING
MACHINE
WITH S.T.C. CLEANING 1 P2,900.00 P2,900.00
ACCESSORIES CHEMICALS (PTY) LTD
TELEPOLE
3X3M WITH
SQUEEGEE &
WASHER
SPRAY S.T.C. CLEANING 1 P40.00 P40.00
BOTTLE CHEMICALS (PTY) LTD
750ML
SUB TOTAL P47,090.00
5.2: PROJECT COSTS-WORKING CAPITAL

ITEM OF WORKING STATW THE NUMBER OF TOTAL WORKING

CAPITAL MONTHS THE WORKING CAPITAL(PULA)
CAPITAL WILL COVER
PRINTING MATERIALS 4 3,000.00

INSURANCE 12 3,000.00
SALARIES & WAGES 12 18,000.00
UNIFORMS 1 4,000.00
ADVARTISING 5 3,500.00
TRANSPORT 5 4,000.00
PURCHASES STOCK 1 17,410.00
Total Project Costs P52,910.00

P100,000.00
5.3:GRAND TOTAL
TOTAL AMOUNT APPLIED FOR
HUNDRED THOUSAND PULA ONLY.

5.4: OWNER’S CONTRIBUTION

OWNER'S CONTRIBUTION: HOW MUCH WILL YOU AMOUNT
BE PUTTING INTO THE BUSINESS?

CASH 1,000.00
PRODUCTION PROCESS

The project will be issuing with tenders from Government, REP Agencies (PTY) LTD, Quick
Fix Maintenance & Hardware (PTY)LTD and Motumise Attorneys for it to operate and the
company will use machinery such as Dry vacuum cleaner machine, carpet extraction machine
and scrubbing & polishing machine for cleaning services. The production process will involve
transportation of workers and machinery from the office to the work place. The machines such as
dry vacuum cleaner will be used for drying on the carpets while carpet extraction machine will
be used to clean the carpet and polishing machine will be used for scribing and polishing on the
floor.

Machinery will be sourcing from S.T.C. Cleaning Chemicals (PTY) LTD in Gaborone Botswana
and other machinery will be sourcing from CSB Cleaning Services Botswana (PTY) LTD.

IMPUT RESOURCES (RAW NATERIALS)

RAW MATERIALS PLACE OF ORIGIN SUPPLIER
MOPPING BUCKET BOTSWANA CLEANING SERVICES
BOTSWANA (PTY) LTD
FLAT MOP COMPLETE BOTSWANA CLEANING SERVICES
BOTSWANA (PTY) LTD
SQUEEGEE & WASHER BOTSWANA CLEANING SERVICES
BOTSWANA (PTY) LTD
WET FLOOR SIGN BOTSWANA CLEANING SERVICES
BOTSWANA (PTY) LTD
LONG HANDLED DUST BOTSWANA CLEANING SERVICES
PAN BOTSWANA (PTY) LTD
SPRAY BOTTLE BOTSWANA CLEANING SERVICES
BOTSWANA (PTY) LTD

THE TABLE BELOW SHOWS HOW THE PROJECT WILL BE PRODUCING IN A MONTH
PRODUCT OR SERVICE FREQUENCY QUANTITY
BUILDING CLEANING MONTH 10 0FFICES
SERVICES (CLEANING
CARPETS)
BUILDING CLEANING MONTH 10 OFFICES
SERVICES (CLEANING
WINDOWS)
BUILDING CLEANING MONTH 10 OFFICES
SERVICES (CLEANING
FLOOR AND TOILETS)
BUILDING CLEANING MONTH 10 OFFICES
SERVICES (CLEANING
OFFICE EQUIPMENTS)

THE TABLE BELOW SHOWS HOW MUCH THE PROJECT WILL PRODUCE
PRODUCT OR SERVICE QUANTIT UNIT COST SUB TOTAL
Y
BUILDING CLEANING 10 OFFICES P20,608.00 P20,608.00
SERVICES( INCLUDING
WINDOWS, CARPETS, OFFICE
EQUIPMENTS, FLOOR AND
TOILETS).

QUANTITIES OF THE SERVICES PER MONTH

PRODUCT OR SERVICE FREQUENCY QUANTITY
BUILDING CLEANING SERVICES( MONTH 10 OFFICES
INCLUDING WINDOWS, CARPETS, OFFICE
EQUIPMENTS, FLOOR AND TOILETS).

PRODUCTION PROCESS RISK.

RISK MITIGATION STRATEGIES

Lack of advertising The project owners will go out to
advertise and market thier cleaning
services through distribution of
pamphlets to strategic point like
supermarkets and distribution of
business cards.
Unservicing equipments The project owners will service their
equipment’s well in time.
Lack of knowledge in cleaning services. Majakathata cleaning services company
will send their workers to workshop for
training in cleaning services.

TARGET MARKET ANALYSIS.

IDENTIFIED CUSTOMER QUANTITY OF PRODUCT OR SERVICE COST

REP AGENCIES (PTY) LTD BUILDING CLEANING SERVICES( P100,000.00
INCLUDING WINDOWS, CARPETS, OFFICE
EQUIPMENTS, FLOOR AND TOILETS).10
OFFICES
MOTUMISE ATTORNEYS BUILDING CLEANING SERVICES( P100,000.00
INCLUDING WINDOWS, CARPETS, OFFICE
EQUIPMENTS, FLOOR AND TOILETS).10
OFFICES
QUICK FIX BUILDING CLEANING SERVICES( P100,000.00
MAINTENANCE & INCLUDING WINDOWS, CARPETS, OFFICE
HARDWARE (PTY) LTD EQUIPMENTS, FLOOR AND TOILETS).10
OFFICES
TOTAL P300,000.00

Overview of distribution process

Majakathata Cleaning Services (PTY) LTD will have to provide customers with good customer
service and their cleaning services will be done in time in order to satisfy the customers. There
will be need for periodic market research to maintain customer conformity and determine current
preferences. Majakathata Cleaning Services owners will also go out to supermarkets and
advertise their cleaning services through tasting and giving free samples. Pamphlets will also be
distributed at strategic points such as supermarkets.

DISTRIBUTION OF SERVICES TO TARGET MARKET

The project will target Quick Fix maintenance & hardware (PTY) LTD, Motumise Attorneys and
REP Agencies (PTY) LTD. Building cleaning services will be distributed to our target customers
through customer invoice and quotations for materials for the project.
MARKETING STRATEGIES
Majakathata cleaning services project owners will have to advertise their cleaning company to
supermarkets as well as giving out free business cards to the potential customers. The company
owners will also have to advertise thier cleaning company on radios and newspapers.

COMPETITORS AND COMPETETIVE EDGE.

The main local competitors for this project are Clean All and Global care companies. The
strengths of these companies is that have cars so as to reach the customers very fast and have
contracts of cleaning with big companies. Clean all and Global care companies, their weakness is
that they have only have tenders with big companies but they do not have time with small
tenders.
Majakathata Cleaning Services (PTY)LTD will provide its customers with good customer
service and on time service. Majakathata cleaning Services Company will tender for all the
projects regardless of how small or big the tender is. The company will also offer lower prices
that are reasonable and will also work for extra hours (long hours)..
One of the advantages offered by Majakathata Cleaning services (PTY) LTD project is that it
will provide a quality cleaning services. The company prices will be average and will set up the
prices between highest and lowest price of their competitors but also looking at the production
cost.

SECTION 9: SWOT ANALYSIS (STRENTH, WEAKNESS, OPPORTUNITIES AND

THREATS).
Strength Weaknesses
-One of the advantages offered by - Project members live very far from the
Majakathata cleaning services (PTY) LTD project site and this makes some routine
project is that it will carry out cleaning operations difficult.
services of high quality and it will also
provide good customer service to its
customers.
-Integration of different projects is possible
for example building construction.
- Labor is readily available and will be
provided by the owners and their families at
no costs
Opportunities Threats
- Majakathata cleaning services (PTY) LTD Maintenance costs
project will create employment for many High initial investment is required for the
people as they will get income from the maintenance of the project site such as
retained earnings electricity cables.
- When the project is advertised well the Competition
market share will increase hence the profits There are many competitors for this project,
 will also increase. and this will require the Majakathata
cleaning services (PTY) LTD owners to
serve their customers with good customer
service and introduce innovations that have
not been introduced by their competitors.
Predators
The project site is very far from the
producers’ homesteads and there are
chances that robbers may be a problem

SECTION 10: IMPLEMENTATION PLAN

Mont Mont Mont Mont Mont Mont Mont Mont Mont Mont Mont Mont
h h h h h h h h h h h h
Activity 1 2 3 4 5 6 7 8 9 10 11 12

Loan Approval
Loan Processing
Purchasing stock
Project Operation

CASH FLOW
Actual Year 1 Year 2 Year 3 Year 4 Year 5
Gross Collections 145,625.00 170,000.00 200,000.00 225,550.00 260,000.00

Interest in - - - - -
Shareholders Loans
Interest Income - - - - -

Increase in Bank - - - - -
Loans
Total Inflow 145,625.00 170,000.00 200,000.00 225,550.00 260,000.00

Payments to 51,775.00 65,000.00 70,000.00 76,000.00 81,500.00

creditors/stock
Purchase
Sales Tax and - - - - -
Customs duty
Total expenses paid 24,600.00 27,500.00 30,000.00 34,500.00 39,000.00

Net Cash Inflow 145,625.00 165,000.00 190,900.00 196,000.00 200,500.00

Before Financing
Loan Repayments 36,000.00 36,000.00 36,000.00 36,000.00 36,000.00

Interest on - - - - -
Overdraft

Taxation Paid - - - - -

Asserts Purchases - - - - -

Net Cash Inflow 109,625.00 129,000.00 154,900.00 160,000.00 164,500.00

After Financing
Balance B/fwd. 10,101.00 13,330.00 15,250.00 20,500.00 27,500.00

Balance C/fwd. 13,000.00 16,500.00 19,000.00 21,000.00 25,000.00

Projected
Actual Year 1 Year 2 Year 3 Year 4 Year 5
TRADING RESULTS
Total Sales 121,025.00 125,500.00 131,000.00 136,000.00 144,550.00

Stock on hand
beginning of
period
Total purchases 24,600.00 30,000.00 32,000.00 35,000.00 39,000.00

Stock at hand end 11,000.00 13,000.00 17,000.00 21,000.00 25,000.00

of period
Gross Profit 96,425.00 95,500.00 99,000.00 101,000.00 105,550.00

Total expenses 14,500.00 14,500.00 14,500.00 14,500.00 14,500.00

Depreciation 2,000.00 2,000.00 2,000.00 2,000.00 2,000.00

Loan repayments 36,000.00 36,000.00 36,000.00 36,000.00 36,000.00

Tax paid
Net Profit 24,600.00 27,500.00 30,000.00 34,400.00 37,000.00

Assumptions
Sale unit 10,500.00 11,900.00 13,000.00 16,000.00 18,500.00

Sales price 50 50 50 50 50

Variable costs 145,625.00 148,430.00 151,000.00 153,000.00 156,500.00

Overhead 4,200.00 6,500.00 8,000.00 12,300.00 15,500.00

expenses
Depreciation used 10% 10% 10% 10% 10%

Tax rates used - - - - -

Other assumptions - - - - -

Projected
Actual Year 1 Year 2 Year 3 Year 4 Year 5
BALANCE SHEET
Fixed Assets 16,000.00 18,400.00 22,280.00 27,590.00 31,380.00
Less 2,000.00 2,000.00 2,000.00 2,000.00 2,000.00
Accumulated
Depreciation
Net Fixed Assets 14,000.00 16,400.00 20,280.00 25,590.00 21,380.00

INVESTMENTS - - - - -

Current Assets
Stock 11,000.00 15,600.00 19,480.00 23,220.00 27,340.00
Debtors 25,000.00 29,220.00 33,440.00 37,390.00 41,260.00
Cash At Bank 61,290.00 65,520.00 69,990.00 72,400.00 76,260.00
Total Current 25,290.00 110,340.00 122,910.00 133,010.00 144,860.00
Assets

CURRENT
LIABILITIES
Creditors - - - - -
Taxation
Loans-Current 3,000.00 3,000.00 3,000.00 3,000.00 3,000.00
Position
Bank Overdraft - - - - -
Total Current 3,000.00 3,000.00 3,000.00 3,000.00 3,000.00
Liabilities
Net Current 28,290.00 107,340.00 119,910.00 130,010.00 141,860.00
Assets
Total Net Assets 32,290.00 115,230.00 128,141.00 134,260.00 159,120.00

CAPITAL
EMPLOYED
Equity
Share Capital - - - - -
Retained - - - - -
Earnings
Capital Reserve - - - - -
Shareholders - - - - -
Loans
Shareholders 100,000.00 100,000.00 100,000.00 100,000.00 100,000.00
Interest
Grants

Long Term
Liabilities
Loans - - - - -
Deferred Tax - - - - -
Total Capital 100,000.00 100,000.00 100,000.00 100,000.00 100,000.00
Employed