ADARSH INDIAN PUBLIC SCHOOL, DEOLI

1. It bridges the gap between where we are and where we want to go. This function is: 1
a. Planning c. Organizing
b. Staffing d. Directing
2. Management is always denoted by ‘we’ and not by I because. 1
a. It is a process c. It is continuous
b. It is group activity d. it is intangible
3. What do you mean by mean by “efficiency”? 1
4. Which aspect of management binds all the functions of management? 1
5. What is determined by ‘Time Study’? 1
6. Name the Principle of management given by Fayol which when applied would mean that the workers and
management both honour their commitments without any prejudice towards are one another. 1
a. Discipline c. Mental Revolution
b. Remunerations of employees d. Scalar chain
7. The technique of scientific management given by Taylor. Which aims to establish inter changeability of
manufactured parts and products is: 1
a. Method study c. Motion study
b. Standardization d. Differential piece wage system
8. Which function of management ensures work accomplishment as per plan? 1
a. Planning c. Directing
b. Controlling d. Organizing
9. Give the meaning of ‘objective’ as a type of plan. 1
10. Differentiate between ‘Single use plan’ and ‘Standing plan’ on the basis of meaning. 1
11. Delegation is: 1
a. Optional c. Compulsory
b. Both a and b d. None of the above
12. Span of management refers to: 1
a. Area of responsibilities of a manager

b. Managers accountability

c. Number of subordinates who can be effectively controlled by one manager

d. None of the above

13. Which of the following statements is true? 1

a. Accountability can be entirely delegated

b. Accountability flows downward

 c. Accountability refer to answerability for final outcome of the assigned task

d. Accountability means the right of an individual to command his subordinates

14. Ravi, the marketing manager of weaver garments Ltd. does not allow the salesman working under him to
freely express their frank opinion and feelings regarding work related matters. Identify the organizational
barrier to communication that has been created by Ravi. 1

15. Which two steps in the process off controlling are concerned with compelling events to confirm to plan?1

16. What do you mean by deviation? 1

17. The Fayol’s principle of _________ emphases on kindness and justice in the behavior of managers towards
workers. 1

a. Equity c. Discipline

b. Espirit de corps d. Scalar chain

18. Which function of management is considered as the base of all other functions? 1

19. Define “Organizing” as a function of management. 1

20. Give two example of semantic barriers. 1

21. Why is management considered as pervasive? 3

OR

Comment on ‘Management as a profession- A trend.’

22. Explain ‘Unity of Command’ and ‘equity as principles’ of general management. 3

23. Explain briefly ‘Initiative’ and ‘esprit de corps’ as principles of general management. 3

24. Define ‘planning’ explain the first two steps in the process of planning. 3

25. Aman Chandha started “Bulls Eye” a company for providing cyber security solutions to businesses. Its
objective is to prevent detect and respond to cyber attacks and protect critical data. He was hardworking
software engineer and an expert in cyber security. His reputation grew by leaps and bands as he was not
only a person of integrity but also did his work utmost honesty and sincerely. The business started growing
day by day. He was delighted when he was offered a big project by the Minister of defense. While working
on the project he found that the volume of work made it impractical for him to handle all the work by
himself. He decided to expand the team. The company maintained a close leasion with local engineering
college. During a campus, placement. Ishan and Vrinda were appointed to work for the new project. He
found the new employees capable, enthusiastic and trust worthy. Aman chandha was thus, able to focus
an objectives and with the help of Ishan and Vrindha the project was completed on time not only this,
Aman chandha was also able to extend his area of operations. On the other hand, Ishan and Vrindha also
got opportunities to develop and exercise initiative. 4

(i) Identify and briefly explain the concept used by Aman chandha is the above case which helped him
in focusing on objectives.

(ii) Also, state any four paint of importance of the concept identified in above

26. State any four advantages of formal organization. 4

 OR
Explain any four points of importance of delegation.

27. The workers of ‘Gargya ltd.’ are unable to work on new computerized machines imported by the company
to fulfill the increased demand. Therefore, the worker are seeking extra guidance from the superior and
the supervisor is over- burdened with the frequent calls of works.

Suggest how the supervisor by increasing the skills and knowledge of workers can make them handle their
work independently. Also state any three benefits that the workers will derive by the decision of the
supervisor. 4

28. Huma is working in a company on a permanent basis. As for the job agreements she had to work for 8
hours a day and was free to work overtime. Huma worked overtime, due to which she fell ill and had to
take leave from her work. No one showed concern and enquired about her health. She realized that she
was fulfilling only some of her needs while some other needs still remained to be fulfilled. 4

OR
Discuss Maslow’s need hierarchy theory of motivation.

29. Aarav was working as a supervisor with Neer Purifier Ltd. which was producing water purifier. The target of
the company was to produce 200 water purifier every day. His job was to make sure that work goes on
smoothly and there was no interruption in production. To achieve this he always give orders and insists
that they are obeyed. He believes that reward or punishments both can be given depending upon the
performances. 4

Identify and describe the leadership style being adopted by Aarav.

30. The last step in the process off controlling is ‘taking correcture actions’. Briefly explain the steps in
chronological order that are taken in the process controlling before this step. 4

OR
Explain the various steps in the process of controlling.

31. Mega Ltd. was manufacturing water heaters. In the first years of its operations, the revenue earned by the
company was just sufficient to meet its costs. To increase the revenue the company analysed the reasons
of less revenues. After analysis the company decided. 6

(i) To reduce the labour cost by shifting the manufacturing unit to a back ward area where labour was
available at a very low rate.

(ii) To start manufacturing solar water heaters and reduce the production of electric water heaters
slowly. This will not only help in covering the risks, but also help in meeting other objectives too.

32. Konark Ltd. is an electric goods manufacturing enterprises situated in Shivpuri, M.P. It is earning a very low
revenue in comparison to a competing electronic goods manufacturing enterprise, “Nova Ltd.” situated in
Mumbai both Konarks and Novas operations are affected directly buy the investors, customers,
competitors and suppliers, which are unique to their respective locations. In addition to this, individuals

forms of this field are affected indirectly by the factors like the money supply in the economy, composition
of the families, the technological changes etc.

(a) Identified and state the feature of the concept discussed in the above paragraph.
 (b) Also, state any four point of importance of this concept.

OR
Mohit Gupta is working with “Yellow Security Service Ltd.”. He is also recruiting security guards for the
company. The company provides security services in Delhi and Noida at short notice to various companies.
The guards are recruited on temporary basis. The guards provided by this company are known for their
honesty and punctuality. Mohit Gupta is well known in his village for providing employment to unskilled
people.

(a) Name the source of recruitment used by ‘Yellow Security Service Ltd.’

(b) State any one disadvantage of this source of recruitment.

(c) Identify the need of ‘Security Guards’ which is being fulfilled by the company as per Maslous need
hierarchy.

33. Arun is working in a multinational company in Gurgaon. He was running temperature for the last many
days, when his blood was tested, he was found positive for dengue with a very low platelet count.
Therefore, he was admitted in the hospital and a blood transfusion was advised by the doctors. One of his
colleagues sent a text message about it to his immediate superior. ‘Mr. Narain’. Mr. narin in turn sent a
text message to the employees of the organization requesting them to donate blood for Arun. When the
General Manager came to know about it he ordered for fumigation in the company premises and
cleanliness of the surrounding.

(a) From the above paragraph quotes lines that indicate formal and informal communication.

(b) State only two features of informed communication.

OR
Explain any five non-financial incentives.

34. Ashish, the marketing Head, Raman, the Assistant Manager and Jyoti, the Human Resource Manager of
Senor Enterprise Ltd. decided to leave the company. The chief executive officer of the company Jyoti the
Human Resource Manager and requested her to fill up the vacancy before leaving the organization.
Informing that her subordinate Miss Alka Pandit was very competent and trust worthy. Jyoti suggested that
if she could be moved up in the hierarchy. She would do the needful. The chief executive officer agrees for
the same. Miss Alka Pandit contacted Keith Recruiter who advertised for the post of marketing head in
Senor Enterprises Ltd. They were able to recruit a suitable candidate for the company.

Ramans vacancy was filled up by screening the data base of unsolicited applications lying in the office.

(a) Name the internal/external source of recruitment used by senor enterprises Ltd. to fill up the above
stated vacancies.

(b) Also state any one merit of each of the above identified source of recruitment.