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Harvard Procurement Manual

The document provides an overview and guidelines for procurement at Harvard University. It discusses conflict of interest policies, codes of ethics for purchasing, and guidelines for strategic procurement. Strategic Procurement works to leverage Harvard's spending to obtain best value through competitive pricing, quality service, and partner/preferred vendors. The document provides guidance on the roles of Strategic Procurement, definitions of vendor types, and procedures for requisitions, purchase orders, receiving, and payment processing.

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100% found this document useful (1 vote)
1K views46 pages

Harvard Procurement Manual

The document provides an overview and guidelines for procurement at Harvard University. It discusses conflict of interest policies, codes of ethics for purchasing, and guidelines for strategic procurement. Strategic Procurement works to leverage Harvard's spending to obtain best value through competitive pricing, quality service, and partner/preferred vendors. The document provides guidance on the roles of Strategic Procurement, definitions of vendor types, and procedures for requisitions, purchase orders, receiving, and payment processing.

Uploaded by

radoniaina
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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HARVARDUNIVERSITYPROCURETOPAYGUIDE

OVERVIEW SECTIONI:CONFLICTOFINTEREST,CODEOFETHICS CONFLICTOFINTEREST CODEOFETHICS PERSONALPURCHASES SECTIONII:BUYINGATHARVARD STRATEGICPROCUREMENTSROLE HOWSTRATEGICPROCUREMENTWORKSWITHTHEVENDORCOMMUNITY BESTVALUEVS.BESTPRICE LEVERAGINGHARVARDSSPEND MARKETBASKETAPPROACH VENDORDEFINITIONS HCOMANDHARVARDPARTNER,PREFERRED&PRICINGVENDORS MINORITYANDWOMENOWNEDBUSINESSENTERPRISEPROGRAM HCOMANDWOMENANDMINORITYOWNEDBUSINESSES SECTIONIII:PURCHASINGPROCEDURES THEREQUISITION/PURCHASEORDER

HarvardUniversityProcuretoPayGuide

PURCHASEORDERGUIDELINES HCOMREQUISITIONSANDPURCHASEORDERS HCOMREQUISITIONANDPURCHASEORDERGUIDELINES HCOMFOUNDATIONALPRACTICESCREATINGREQUISITIONS APPROVINGREQUISITIONS MAINTAININGPURCHASEORDERS STANDINGPURCHASEORDERS HCOMSTANDINGORDERS BLANKETPURCHASEORDERS INVOICEPROCESSING INVOICEPROCESSINGINHCOM HCOMFOUNDATIONALPRACTICEINVOICES TAXESANDEXEMPTIONS CREDITAPPLICATIONSANDREFERENCES SECTIONIV:GENERALGUIDELINESONPURCHASINGPRACTICES RECEIVINGPURCHASES RECEIVINGINHCOM HCOMFOUNDATIONALPRACTICERECEIVING
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MANAGINGVENDORRELATIONSHIPS HOWTOMANAGEAVENDORISSUE SECTIONV:ADVANCEDPURCHASINGPRACTICES SELECTINGQUALIFIEDVENDORS PREPARINGANDEVALUATINGABID NEGOTIATIONTECHNIQUES EQUIPMENTMAINTENANCEANDSERVICEAGREEMENTS PURCHASINGCAPITALEQUIPMENT SECTIONVI:SPECIALSITUATIONS PURCHASINGRADIOISOTOPES PURCHASINGTAXFREEALCOHOL PURCHASINGCONTROLLEDSUBSTANCES(NARCOTICS) PURCHASINGNEEDLESANDSYRINGES DUTYFREEENTRYFORSCIENTIFICEQUIPMENT SECTIONVII:FEDERALPROCUREMENTREQUIREMENTS OVERVIEWOFFEDERALPROCUREMENTREQUIREMENTS PURCHASINGWITHCONTRACTFUNDS PURCHASINGWITHGRANTFUNDS

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SUBCONTRACTINGPLANSFORSMALLANDSMALLDISADVANTAGEDBUSINESSES DEBARMENT SPONSOREDPURCHASESINHCOM

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OVERVIEW
TheHarvardUniversityProcurementGuideisaresourceforfaculty,staffandstudentswhoplanormake acquisitionsofproducts,equipment,suppliesand/orserviceswithfundsheldinthecustodyoftheUniversity.This includespurchasesmadewithaPurchasingCard(PCard),purchaseorders,andpaymentrequestsgeneratedvia theHarvardCrimsonOnlineMarketplace(HCOM),pettycashorelectroniccommerce,aswellaspurchasesof goodsandserviceswhicharepurchasedwithpersonalfundsandlaterreimbursed. AtHarvardUniversity,manybuyingdecisionsaremadebyfacultyandstaffintheschoolsanddepartments.The Universityexpectstheseindividualstomakesoundpurchasingandcontractingdecisionsthatwillensurethe continuedandefficientoperationoftheUniversity. TheStrategicProcurementdepartmentexiststohelpmaximizethevalueofeveryprocurementdollar.Onewaywe dothisisbyestablishingvendorpartnershipsformajorcommodities.Thesepartnershipshavebeennegotiatedby StrategicProcurementwiththecooperationofthefacultiesusingthefullbenefitoftheUniversity'sconsiderable buyingpower. ByorderingfromtheVendorPartnerswheneverpossible,youreceivethebestvalueforyourdollarthrougha combinationofcompetitivepricing,effectiveservice,andappropriatequality.Inreturnforthisbestvalue,itis expectedthatmostspendingwillbedirectedtoVendorPartners.Thecurrentpartnershipsavailabletoyouare locatedontheVendorPartnerspage. Throughpurchasingdecisions,Universitycontrolledfundsarecommittedandthebuyerisassuringthe Universitythatyou:

identifiedalegitimateneedforyourpurchase competitivelybidornegotiatedyourpurchases,whenappropriate metFederalprocurementrequirements compliedwiththeConflictofInterestandCodeofEthics selectedqualifiedvendors dealtwithvendorsprofessionally receivedandinspectedyourpurchases sourcedminorityandwomenownedvendors sourcedlocalvendors metdocumentationrequirementstosupportyourpurchase willprocessyourinvoicespromptly

Notethatsomedepartmentshaveverycomprehensivepurchasingprocedures.Youshouldbefamiliarwiththese proceduresandadapttheguidelinespresentedtotherequirementsofyourindividualdepartmentswhen necessary.HarvardreceivessubstantialresearchfundingfromFederalagenciesandisobligatedtocomplywith federalandgrantrequirements.FormoreinformationonfederallyfundedpurchasesseeSectionVII:Federal ProcurementRequirements.


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SECTIONI:CONFLICTOFINTEREST,CODEOFETHICS,PERSONAL PURCHASES
CONFLICT OF INTEREST
IndividualsservingtheUniversityshallatalltimesactinamannerconsistentwiththeirfiduciary responsibilitiestotheUniversityandshallexerciseparticularcarethatnodetrimenttotheUniversityresults fromconflictsbetweentheirinterestsandthoseoftheUniversity. Anindividualisconsideredtohaveaconflictofinterestwhentheindividual,oranyofhisFamilyorAssociates (i) hasanexistingorpotentialfinancialorotherinterestwhichimpairsormightappeartoimpair theindividual'sindependenceofjudgmentinthedischargeofresponsibilitiestotheUniversity, or mayreceiveamaterial,financialorotherbenefitfromknowledgeofinformationconfidentialto theUniversity.The"Family"ofanindividualincludeshisorherspouse,parents,siblings,children and,iflivinginthesamehousehold,otherrelatives.

(ii)

An"Associate"ofanindividualincludesanyperson,trust,organization,orenterpriseof,in,orwithwhich,the individualoranymemberofhisorherFamily (i) (ii) (iii) Ifanindividualbelievesthatheorshemayhaveaconflictofinterest,theindividualshallpromptlyandfully disclosetheconflicttohisorhersupervisorandshallrefrainfromparticipatinginanywayinthematterto whichtheconflictrelatesuntiltheconflictquestionhasbeenresolved.Insomecases,itmaybedeterminedthat, afterfulldisclosuretothoseconcerned,theUniversity'sinterestsarebestservedbyparticipationbytheindividual despitetheconflict. isadirector,officer,employee,member,partner,ortrustee,or hasafinancialinterestthatenableshimorher,actingaloneorinconjunctionwithothers,to exercisecontrolorinfluencepolicysignificantly,or hasanyothermaterialassociation.

CODE OF ETHICS
IndividualspurchasinggoodsandservicesonbehalfofHarvardUniversityshouldconductbusinessinamanner thatisconsistentwiththeeducationalandresearchgoalsoftheUniversity.Purchasingactivitiesshouldbe conductedinaprofessionalmanner.Purchasingdecisionsshouldbemadeonreasonableassessmentsofquality, service,competitivepricing,andtechnicalqualifications.

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Effortsshouldbemadetomaintainpositiveandprofessionalrelationswithvendors.Businessshouldbe conductedingoodfaithanddisputesresolvedquicklyandequitably.Vendorsdoingbusinesswiththe Universityshouldbeheldtostandardspromotingsoundandethicalbusinesspractices. Procurementdecisionsshouldbemadewithintegrityandobjectivity,freefromanypersonal considerationsorbenefits.

PERSONAL PURCHASES
AHarvardUniversitypurchaseorderandtheUniversity'staxexemptnumbercannotbeusedlegitimatelyfor personalpurchases.InappropriateuseofHarvard'staxexemptnumbercouldjeopardizetheUniversity'stax exemptstatus.

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SECTIONII:BUYINGATHARVARD
THE ROLE OF STRATEGIC PROCUREMENT
ThemissionofStrategicProcurementisto: DeliverprocurementservicesandsupporttotheHarvardUniversitycommunitythatfurthersthestrategicobjectives oftheschoolsandadministrativeorganizations.ImprovetheaggregatebottomlineoftheUniversityby:

Providingethical,professional,andeffectivepurchasingservicesandsupport LeveragingUniversitybuyingpowerthroughsuppliermanagement,contractnegotiation,adoptionof technologies,andcollaborativebuying SupportingtheUniversityscommitmentstosupplierdiversity,thelocalbusinesscommunity,andthe environment

HOW STRATEGIC PROCURMENT WORKS WITH THE VENDOR COMMUNITY:


StrategicProcurementworkswiththevendorcommunityonseveraldifferentlevelsdependingupon:

OverallUniversityexpenditures PrevalenceofspendthroughouttheHarvardcommunity Recognizedopportunityforleveragedbuying Perceivedriskfactors Userrequestorinterest Otherconsiderations,includingMinorityorWomenownedstatusofthevendor

[Notethatinsomecases,vendorbasesarelargelycontrolledbyHarvardgroupsoutsidetheStrategicProcurement Department(e.g.foodservicevendorsbyDiningServices;periodicalvendorsbyHarvardlibraries)].

StrategicProcurementalsotargetsvendorsforinclusionintheHarvardCrimsonOnlineMarketplace(HCOM). HCOMisHarvardscomprehensiveprocuretopaysolutionwhereusersrequest,approveandreceivegoodsand servicesfrommanyofHarvardspartner,preferredandHarvardpricingvendors.

BEST VALUE VS. BEST PRICE

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Thebestpricedoesnotalwaysreflectthebestvalue.Thebestvaluecanbedeterminedbyevaluatingthefactors listedbelow.Anyorallofthesemaybetakenunderconsiderationpriortocommittingtoasignificant/complex purchase. Thepriceoftheproductorservice Provisionsforongoingmaintenance(e.g.lifecyclecosting) Qualityoftheproductorservice,oritstechnicalcompetency Reliabilityofdeliveryandimplementationschedules Warranties,guaranteesandreturnpolicy Supplierfinancialstability Industryandprogramexperience Priorrecordofsupplierperformance Supplierexpertisewithengagementsofsimilarscopeandcomplexity Provendevelopmentmethodologiesandtools Innovativeuseofcurrenttechnologiesandqualityresults

LEVERAGINGHARVARDSSPEND
Harvardisbestabletomaximizetheimpactofitspurchasingdollarswhenitpositionsitselfasafavored customerwithaselectedgroupofsuppliers.TheUniversityislesslikelytoenjoyspecialconsiderationfroma vendorwhenpurchasesaredistributedamongmanyoftheircompetitorsforthesameorsimilarproducts.When Harvardexpendituresareviewedintheaggregate(vs.byindividualschoolsordepartments),Harvardcan commandbetterpricingandhigherservicelevelsforall.Focusingonfewersupplierscanprovideadditional advantagesbyloweringprocessingcostsandtransportationfees.Campustrafficcanbereducedforpositive environmentalbenefitsandconsolidatingspendcouldleadtotheabilitytoidentifyproductsthatareappropriate forstandardization,basedonvolume.ByusingvendorsfoundintheHCOMMarketplaceforasignificantnumberof purchases,youareincreasingHarvardsleverageprovidingStrategicProcurementanopportunitytonegotiate improvedpricingandadditionalsupplierbenefits

MARKET BASKET APPROACH


Relationshipswithvendorsthatsellsuppliesandconsumablesareoftencreatedusingthemarketbasket approach.Withtheassistanceofthesupplier,frequentlypurchasedand/orhighestdollarvalueitemsare identifiedandnetpricesareestablished.Thebalanceoftheproductlinewhichisboughtlessoftenisaddressed
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viaadiscountfrompublishedlistprice.Thenetpriceditemstypicallyaccountforthelargestpercentageof overallUniversityvolume(eitherdollarorquantity)withthatsupplier. Themarketbasketisreviewedannuallytocheckthattheproductmixisrelevantandappropriate.Whenusing thismethod,departmentpurchasersmayfindspecificitemsavailablefromothersuppliersatlowerpricepointsat anygiventime.But,theinvestmentinemployeetimeandeffortrequiredtoexploretheseoptionsmayactually resultinahigheroverallcosttotheUniversity. StrategicProcurementregularlybenchmarksagainstcompetitorsandeducationalgrouppurchasingorganizations tohelpensurethatpricingisontarget.PeriodicanalysisofselectedHarvarddepartmentsspendinghasindicated thatthebestpricingandlongtermvalueisachievedusingthemarketbasketmodel. ByusingtheHCOMMarketplace,staffwillbeabletomaximizethevalueofthemarketbasketmodelwitha selectedgroupofsuppliers.

VENDORDEFINITIONS
VendorPartners

Products/servicesprovidedimpactalargesectionofthecommunitywithsignificantspend. TheselectionprocessinvolvesacomprehensiveRFP(RequestforProposal)process,coordinatedby StrategicProcurement,involvingstakeholdersfromaroundtheUniversity. AUniversitycontractisdevelopedincollaborationwiththeOGC. StrategicProcurementmanages,measures,andmonitorsthevendorsactivityoncampusthroughregular meetingsandreporting. StrategicProcurementandthevendorpartneractivelyseekopportunitiestoaddvalueandreducecosts. StrategicProcurementworkstokeepapprisedofshiftingmarketfactorsandthecompetitivemarketplace inthecommoditythevendorsrepresent.Vendorsmaybesubjecttobenchmarkingandauditing. Stakeholdersmaymeetperiodicallytoreviewthestatusoftherelationshipandprovidefeedback. Examplesinclude:officesupplies,officefurniture,copiers,expressmail,temporaryhelp,datashredding services,securityguardservices,generallaboratorysupplies

Preferred/SuggestedVendors

TheselectionprocessgenerallyinvolvesanRFP,usuallywithinputfromagroupofinterested stakeholders.
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AUniversitycontractisdevelopedincollaborationwiththeOGC. Often,thecommodityareasaddressedaremorespecializedandactionmaybeinitiatedbyrequestfrom usergroups. Theopportunityforsavingbyleveragingexpendituresmaynotbeasstrongaswiththevendorpartner groupsinceUniversitywideexpendituresaretypicallyless. TheStrategicProcurementteammaintainscontactwiththevendortoobtainselectedreporting informationandtoassuretherelationshipcontinuestodelivervalue. Examplesinclude:labcoatlaundryservices,coffeeservices,movingservices,liquidhelium

HarvardPricingVendors

StrategicProcurementactivelyinitiatesnegotiationswiththevendor. Thegoalistoachievemostfavoredcustomerpricing,inpart,basedonUniversitywideexpenditures. PricingisconsistentandUniversitywide,underthesameconditionsofsale. VendorsthatparticipateinGPOs[GroupPurchasingOrganizations](e.g.theMassachusettsHigher EducationConsortium)mayextendspecialpricingtoHarvardbasedonthevolumeparticipationofallthe GPOsmembers,includingHarvard(e.g.WhalensMovingisaconsortiumbasedpriceagreement). Thisgroupofvendorsmaybeusedtofillspecificorproprietaryneeds,areroutinelyusedbytheHarvard community,andtheoptionsforshiftingspendtoacompetitivesuppliermaybelimited. Examplesinclude:laboratorysupplierssupportingresearch,internationalcourierservices,medicalwaste disposal

Forthefulllistofthenearly200vendorswithwhichtheUniversitycurrentlyhascontractualagreements,aswell astheeffectivedates,contracttype,andpaymentterms,seetheStrategicProcurementiSite.Thespreadsheet alsonotesthe20vendorscurrentlyofferingearlypaymenttermdiscountstotheUniversity. IfyourunitregularlydoesbusinesswithavendorthatitnotincludedonthecurrentUniversitywidevendor contractlist,andyouwouldliketheOfficeofStrategicProcurementtoconsideraddingthisvendortothelist and/ortotheHCOMsystem,pleasecontacttheProcurementofficeatprocurement@harvard.edu. Minority/WomanOwnedVendors


SeeMinorityandWomenOwnedBusinessEnterpriseProgram Incaseswhereminority/womenownedsupplierisavailabletomeetatargetedneed,Strategic ProcurementmayworkwiththevendortodevelopaprogramspecifictoHarvardandhighlightittothe Universitycommunity. Examplesinclude:pipettecalibrationservices,courierservices,remanufacturedtoner

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HCOMANDHARVARDPARTNER,PREFERRED&HARVARDPRICINGVENDORS
ManyofthevendorsincludedintheabovecategoriesarefoundintheHCOMMarketplace.TheMarketplace providesaccesstothesevendorswithpreestablished,preferredHarvardpricingforgoodsandservices.Harvard staffcaneasilyselectitemsfromthesevendors,placethemintheelectronicShoppingCart,checkoutthecartand createarequisitionforpurchase.HCOMautomaticallygeneratesapurchaseorderuponrequisitionapproval, whichisthenautomaticallytransmittedtothevendorforfulfillment.InvoicesaredirectedtoUniversityFinancial Services.OnceastaffmemberconfirmsreceiptoftheitemsinHCOM,theinvoiceismatchedifcorrectandpaidby centralUFS.HCOMsavesyouandHarvardtimeandmoneywithastreamlinedprocuretopayprocess,introduces systemiccontrolstoensureaccuracyofpayments,andprovidesaneasywaytotakefulladvantageofthe agreementsnegotiatedbetweenStrategicProcurementandvendorpartners,preferredvendorsandHarvard pricingvendors. ForinstructiononhowtoshopwithvendorsintheHCOMMarketplace,seeEureka,HarvardsLearning ManagementSystem.OnceatEureka,selectFinancials,thenHCOM.

MINORITY- AND WOMEN-OWNED BUSINESS ENTERPRISE PROGRAM


Historically,HarvardhaschampionedtheprincipleofEqualOpportunity.TheUniversitycontinuestomakeefforts topromotediversitythroughoutthestudentandemployeepopulationsaswellasincreasethelevelof participationbyminorityandwomenownedbusinessenterprises(MWBEs)intheUniversitysprocurement process.Harvardseekstocreateaclimatethatencouragesminorityandwomenownedbusinessenterprisesto competeforUniversitybusiness,anditstrivestoeliminatepotentialobstaclestoMWBEparticipationinUniversity purchasingactivities. MembersoftheHarvardcommunitywithpurchasingresponsibilitiesshouldcreateaclimatethatencourages minorityandwomenownedbusinessenterprisestocompeteforUniversitybusiness,includingworkingto eliminatebarriersthatmightimpedetheirparticipationinUniversitypurchasingactivities. TheHarvardUniversityStrategicProcurementDepartmentsupportsHarvardsMinorityandWomenOwned BusinessEnterpriseProgramby: Establishingminorityandwomenownedbusinessengagementgoalsforeachmajorcommoditygroupand eachcontractmanager MaintainingvendorMWBEstatusandcertificationrecords IncludingMWBEstatusconsiderationsinsourcingtemplates ProvidingoutreachandeducationaleventsforMWBEfirms IdentifyingqualifiedMWBEsfortheUniversitycommunity,andby ParticipatinginlocalandregionalMWBEvendorfairs
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Additionally,HarvardUniversitymaintainsitscommitmenttotheminoritybusinesscommunitythroughits associationwiththeGreaterNewEnglandMinoritySupplierDevelopmentCouncil(GNEMSDC). BuyersinterestedinlearningmoreabouttheMinorityandWomenOwnedBusinessEnterpriseProgramshould contactStrategicProcurementat6174954441.

HCOMANDWOMENANDMINORITYOWNEDBUSINESSES
HCOMprovidesaneasywaytoidentifyitemspurchasedfromawomanorminorityownedbusiness.Vendors meetingthesecriteriawillhavetheseicons: ,forsmallbusinessorwomanowedbusinesses,respectively. Thismayassistwiththepurchasingprocess,particularlyifsponsoredpurchaseshavecompliancerequirements.

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SECTIONIII:PURCHASINGPROCEDURES
NON-HCOM PURCHASE ORDERS
Thepurchaseorderistheacceptedbusinessstandardfortransmittingorderinginformationtoasupplier.The purchaseordercanbeusedfortrackingpurchases,forprovidingarecordoftheorder,forcheckingtheprice quotedbythevendorwiththepriceontheinvoice,andforcomparingitemsoriginallyorderedwithitemsreceived andinvoiced. ThereareanumberofpurchaseorderformscurrentlyinuseatHarvard.Somedepartmentshavedeveloped purchaseorderformsspecificallyfortheirstandalonepurchasingsystems.Specificschoolsanddepartments determinehowandwhenpurchaseordersareused. NotethatintheHCOMMarketplace,orderfieldsareautomaticallypopulatedwithallnecessarypurchase orderinformationwhenauserplacesanorder.Requireddeliverydateandtheshiptoaddresscanbe editedbythepurchaser. Purchaseordersgenerallycontainthefollowinginformation: POForm(clickheretoviewatemplate);foranexampleofanHCOMPurchaseOrder,pleaseseeEureka:select Financials,thenHCOM. 1.PurchaseOrderDate Thedatetheorderisplacedwiththevendor. 2.PurchaseOrderNumber Thepurchaseorderformmayreferenceapurchaseordernumber.Apurchaseordernumberistheonereference pointcommontotherequisitioner,departmentalpurchasing,andthevendor,andisaneffectivetoolfortracking thepurchasefromtheorderingthroughpaymentprocesses. 3.RequiredDeliveryDate Beasspecificaspossible.AvoidusingASAP,UrgentorImmediately.Theseinstructionsleavetheactualdelivery dateuptothevendor. 4.SupplierNameandAddress
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Includethesupplierscompleteaddressandthenameofthepersonwithwhomtheorderwasplaced,ifpossible. Thisinformationishelpfuliftheorderneedstobechangedorifadditionalfollowupisrequired. 5.ShiptoAddress Providethevendorwithacompleteaddress.Includetheschoolorfaculty,streetandcityaddress,department and/orsubdepartment,laboratory,roomnumber,andthenameofthepersonreceivingtheorder. 6.BilltoAddress IfthevendorissendingtheinvoicetothesameaddressastheShipToaddresswrite"sameasShipTo"inthespace providedforthebillingaddress.Ifthebillingaddressisdifferent,providethevendorwiththecompleteaddress, includingthenameofthepersontowhomthebillshouldbesent. 7.PaymentTerms Net30isstandard(payment30daysfromtheinvoicedate).Othertermsmayapply. 8.F.O.B.(FreightonBoard)Point Thisisthepointintimeatwhichthecustomer(Harvard)legallyownsthemerchandise.Basically,therearetwo F.O.B.options:DestinationandOrigin(alsoreferredtoasShipPoint).AlwaystrytonegotiateF.O.B.Destination (theHarvardoffice,lab,receivingdock,etc.),especiallyifthemerchandiseisfragileand/orexpensive.Iftheitemis damagedintransit,thevendorisresponsiblefortheconditionofthemerchandiseandmustinitiateanydamage claims. IftheF.O.B.PointisOriginorShipPoint,thecustomer(Harvard)ownsthemerchandisewhenitleavesthe vendor'splantorwarehouseandisresponsibleforfilingadamageclaimagainstthecarrier.ContactHarvard's InsuranceDepartment(4958668)toobtainadequatetransitinsuranceorrequestitfromthevendor. Deliverychargesandmethodofpayment(FreightTerms)shouldbedeterminedwhentheorderisplaced.The vendormaypaytransportationandinsurancedirectlytothecarrierandthenitemizethesechargesonyour invoice(PrePayandAdd). 9.Harvard33DigitCode/ContractorGrantNumber(HCOMA) Therecordofthisnumberonthepurchaseorderformmayassistindepartmentrecordkeeping.
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10.BodyofthePurchaseOrder Specifyexactquantity,cataloguenumber,description,andprice.Arecordofthequotedpriceishelpfulfor comparisonwiththeinvoice. Theordershouldbedescribedinasmuchdetailasspacepermits.Forexample,insidedeliveryandinstallation informationshouldbefoundhere,particularlyiffurnitureoralargepieceofequipmentisbeingdeliveredand installed.Ifdeliveryandinstallationhavenotbeenarrangedwiththevendorbeforehand,theequipmentor furnituremaybedeliveredonlyasfarasareceivingdockorthestepsofthebuilding.Besuretomeasure elevators/doorwaysforaccessibility.Rentingacranetohoisttheequipmentorfurniturethroughthewindowcan substantiallyincreasethecostoftheitem. NotestoSuppliercanalsobeusedforthispurposeortospecifyanyotheradditionalinformationthatwouldbe helpfulforthevendortoeffectivelyprocesstheorder.Forexample,ContactBuyer24hourspriortodeliveryat thenumberlistedabovecouldbeincludedintheNotestoSupplierfield. 11.Other HarvardUniversitystandardpurchaseordertermsandconditionsandtaxexemptioncertificatescanbefoundat theStrategicProcurementwebsite. PurchasesmadewithFederalfundsrequirevendorstoadheretoadditionalrequirementsEEOandCivilRights, fairwagestandards,antikickbackanddebarmentregulations,etc.AttachmentAliststhesetermsandconditions andshouldbeincludedwiththestandardpurchaseordertermsandconditionsforfederallyfundedpurchases. 12.Confirming/OriginalOrders(paperpurchaseorders,only) Toavoidduplicateshipments,apurchaseordershouldindicatewhethertheorderisconfirming(theorderhas alreadybeenplacedwiththevendorbyphone,byfaxorinpersonorbyothermeans)ortheorderisoriginal(the purchaseorderistheonlyvehicleusedtotransmittheordertothevendor).

PURCHASE ORDER GUIDELINES

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Alldepartmentsareresponsibleformanagingtheirownprocurementrecords.Departmentsareresponsiblefor reviewingthecontentoftheirpurchaseorders,correctlycommunicatingtheorderstothevendorsand maintainingsystemsthatcomplywithFederalprocurementregulations. Apurchaseorderisacontractbetweenyou(Harvard)andthevendor.TheStatuteofLimitationsoncontractscan beaslongasSIXyears.Departmentsshouldmakearrangementstomaintainapurchaseorderhistory electronically,onfiche,orbyfilinghardcopiesoftheordersforaperiodofsevenyears.(Theextrayearensures thatthedocumentisretainedforsixcalendaryearsafterthedateofthedocument).Purchaseordersshouldbe destroyedaftersevenyearsunless: a.theyarethesubjectofadisputeorlitigation,or b.theyarethesubjectofanauditbytheIRSorothergovernmentalagency. Youmaywanttoconsiderprovidingacopyofthepurchaseordertothevendorif: Notethatusingapurchaseorderformorpurchaseordernumbertoprocessordersisatthediscretionof theusingdepartment. Theorderisanoriginalorder(hasnotbeenphonedorfaxedtothevendor) Thepurchaseorderisforcapitalequipment Thepurchaseorderisablanketorstandingorder Thevendorortherequisitionerhasrequesteditbemailed

HCOMREQUISITIONSANDPURCHASEORDERS
HCOMcreatesrequisitionswhentheusersubmitsaShoppingCartwithgoodsandservicesandgeneratesaPO(or PaymentRequest)whenthepurchasesareapprovedbyoneormoreindividualswithappropriateauthorization. TherearethreedifferenttypesofHCOMRequisitions: 1.MarketplaceOrder(alsoknownasaPunchoutRequestoraCatalogRequest):AMarketplaceorderis placedwithoneofHarvardsvendorsdirectlyintheHCOMMarketplace.Whenausershopsforitemsfroma Marketplacevendor,theuseridentifiesthequantityofitemsneededandsubmitstheitemstoaShoppingCart.The userthenchecksoutthecartinHCOM,andarequisitioniscreated.Dependingontheamountandtypeoforder, therequisitionmayrequirenoapproval,oritmayrequiremanylevelsofapproval.Oncetherequisitionhas receivedallrequiredapprovals,apurchaseorderisautomaticallygeneratedandtransmittedelectronicallytothe vendorforfulfillment. 2.NonCatalogRequest:ANonCatalogRequestiscreatedwhenagood,serviceorrequiredsupplieris unavailableintheMarketplace.ANonCatalogRequestcanbecreatedforaonetimeorderofgoodsorservices,as
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wellasforaRecurringOrder(seetheHCOMStandingOrdersectionbelowformoreinformation).Whenusinga NonCatalogRequest,thelocalunittakesallresponsibilityforresearchingpricing,itemdetailsandobtainingthe quotefromthevendorpriortocreatingaNonCatalogRequest. WhencreatingaNonCatalogRequest,theItemDescriptionismanuallyinputintoHCOMbytheschool/unit creatingtherequest.TheItemDescription(s)shouldcorrespondwiththequotereceivedfromtheVendor ascloselyaspossible,sothePurchaseOrderwillmatchtheinvoicewhenitisreceivedbyUniversity FinancialServices.Failuretoinputthisinformationaccuratelywillresultindelayinprocessingtheinvoice. Whentherequisitionhasreceivedallrequiredapprovals,thepurchaseorderisgenerated.Thestaffmemberis responsibleforcalling,faxing,mailingoremailingthisordertothevendor. Foraonetimeorderforgoods,thestaffmembercancall,fax,mailoremailtheorder.Theinvoice remittoaddresswillbeUniversityFinancialServices. Foraonetimeorderforservices(orforanHCOMRecurringOrder),thestaffmembermustchange theremittoaddressfromUniversityFinancialServicestothatofthelocalunit.Thelocalunitwill reviewtheinvoiceforaccuracy,receivetheorderinthesystem,andthenforwardtheinvoiceto UniversityFinancialServicesforpayment.

3.PaymentRequest:APaymentrequestiscreatedwhenthereisaneedtoinitiateapaymenttononHarvard employeesorforcertainadministrativetransactionssuchasbankandwiredrafts.SeetheProcurementMatrixfor examplesofthetypesoftransactionsthatshouldbeusedwithaPaymentRequest.Theuserwillhaveaccesstothe invoiceorotherappropriatedocumentation,andwillcreatethePaymentRequestinHCOM.Theuserwillthen forwardthedocumentationthroughtheHCOMapprovalprocess,andoncethefinalapprovalhasbeenreceived, sendtheinvoicewiththePaymentRequestnumberclearlynotedonit,andallotherappropriatedocumentationto UniversityFinancialServicesforpayment.

HCOMREQUISITIONANDPURCHASEORDERGUIDELINES
Inadditiontothegeneralguidelineslistedabove,thereisaseriesofHCOMFoundationalPracticesthatapplywhen creatingarequisitionandmanagingthesubsequentpurchaseordercreateduponapproval.Thesepracticesare listedthroughoutthisdocument;seetheHCOMiSiteforthestandaloneFoundationalPracticesdocument. HCOMFOUNDATIONALPRACTICESCREATINGREQUISITIONS 1.1BusinessPurpose Theshoppersandapproversareresponsibleforensuringthattheappropriatelevelofdetailisprovidedinthe designatedfieldsinHCOMtosupportavalidbusinesspurpose. 1.2HighRiskConfidentialInformation(HRCI) ShoppersandapproversshouldnotattachdocumentsthatcontainHRCIdataorenterHRCIdatainfreeformtext fields.PleasenotethatUniversityFinancialServicesdoesnotpreauditinvoicesforconfidentialinformation.Ifa vendorinvoicemaycontainconfidentialdata,Shoppersshouldnotifythevendortomailtheinvoicetothelocal unit.ShoppersshouldthenremoveanyconfidentialdatabeforeforwardingtheinvoicetoUFS. 1.3PaymentRequest
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Paymentrequestmaybesubmittedfordirectpaymenttononemployeesandotherdirectpaymentsthatcannotbe madeusingthePCard(Seebelow).ShoppersandApproversareresponsibleforensuringthatapaymentrequestis theappropriatepaymentmethodasdefinedinthepurchasingmatrix,priortoinitiatingandapprovingthe transaction. 1.4PCard&CorporateCard TheUniversitysPCardisissuedtoemployeesattherequestoftubsandlocalunitsinaccordancewiththe UniversitysPCardpolicy.Theintentofthecardistostreamlinethepurchaseofandpaymentforcertain commoditiesbyreducingdisbursementsofpettycash,paymentrequests,employeereimbursementsandthe processingcostsassociatedwiththesetransactions. TheUniversitysPCardandCorporatecardshouldnotbeusedtotransactwithvendorsenabledwithintheHCOM Marketplace.Foracomplete,currentlistofenabledvendors,whileintheMarketplaceonthemainShoppage,click onthelinkmarkedBrowse:Suppliers. 1.5AfterthefactPurchaseOrder Toensureconsistentuseofpurchaseordersandappropriatecontrols,AftertheFactpurchaseordersarenot allowed.AftertheFactpurchaseordersarethosedefinedaspurchaseorderscreateduponreceiptoftheinvoice. ImplementationofHCOMrequiresapurchaseorderbecreatedforallgoodsandservicesexceptthosepayments thatareappropriateforprocessingviathePaymentRequest.Purchaseordersshouldnotbecreatedatthetime theinvoiceisreceived. APPROVINGREQUISITIONS 2.1SelfApprovalThreshold Selfapprovalispermittedupto$2,499.99fornonsponsoredpurchases.Thelocalunithasthediscretiontosetthe thresholdto$0forApprovers.Accordingtosponsoredguidelines,selfapprovalofsponsoredpurchases, regardlessofamount,isnotallowed. 2.2ApprovalThresholds UniversityapprovalthresholdsaredefinedbytheOfficeoftheController.Schoolfinancialofficesareresponsible forassigningapprovalthresholdstoindividuals.Theshopperisresponsibleforselectingtheappropriate approver(s).Allpurchasesgreaterthan250kwillrequireapprovalbytheOfficeoftheController. 2.3DelegationofApprovalAuthority Approvershavetheabilitytosystemicallydelegatetheirapprovalauthoritytoanappropriateresourceintheir absence(VacationRule)ortosharetheworkload(SharedWorklist).Theinitialapproverisaccountablefor delegatingapprovalauthoritytotheappropriateindividual,andforthedecisionsmadebytheirdelegate.
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MAINTAININGPURCHASEORDERS 3.1POEdit,Close,andCancel WhoCanEdit,Close,andCancelPurchaseOrders? POEditandCancelisaCentralSystemAdministrationonlyfunctionandisnotavailabletoSchoolsor departments.Aprocesshasbeendevelopedtoexpediterequestsforanychangesordeletionsofpurchase orders.ChangescanbemadethroughtheUISHelpDeskbycalling4962001oremailat uis_helpdesk@harvard.edu. WhatTypesofPOEditsarenotallowed? AccountCodingChangesarenotallowedafterarequisitionhasbeenapprovedandaPOhasbeen generated.ChangesshouldbemadebyprocessingajournalentrythroughtheGLandtheinvoicenumber shouldbeincludedinthedescription.ForSponsoredFunds,theCostTransferPolicy(CTP)willapplyto transactionsthathavebeenpostedtothegeneralledger. POEditisnotpermittedforMarketplaceorders,buttheseorderscanstillbeClosedorCanceled.When electronicinvoicingisavailableinHCOM,POEditswillnotbeallowedforHCOMMarketplaceorders.

STANDING PURCHASE ORDERS (NOT PART OF HCOM)


Fromtimetotime,buyerswillusestandingorblanketpurchaseordersforcommoditiessuchasofficeor laboratorysupplies.Somebuyersfeelthesetermsareinterchangeable.However,thesetypesofpurchaseorders are,infact,different. AStandingOrderisusedwhenthebuyerandthevendorhaveagreedon: Forexample,thevendorwilldeliverthreecasesofcopypaper,at$30percase,totheBiologyDepartmentevery Wednesday,effectiveJuly1,2010June30,2011.Thedeliveryshouldoccurautomatically,oncetheorderis placed.AStandingOrderusuallycoversaperiodofoneyear.Attheendoftheyear,anewpurchaseordernumber shouldbeobtainedandanewpurchaseordergenerated.Ifunusedfundsremainontheoldpurchaseorder,it shouldbeClosed. afixedprice specificgoods specificdeliveryschedule

HCOMRECURRINGORDER
TherearedifferencesbetweentheStandingOrderdefinitionaboveandwhatisconsideredinHCOMtobea RecurringOrder.AnHCOMRecurringOrderisasingleormultilinePurchaseOrdercreatedbyFacilitiesand/ora
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FinancialManagerforprenegotiatedserviceswherepaymentsaremadethroughoutthefiscalyearagainstastatic accountcode.ThismeansthatinHCOM:

RecurringOrdersaresentforservicesonly Whilemorethanone33digitnumbercanbeusedtocreatetheStandingOrder,theaccountcodingcannot changewhileinvoicesarereceivedagainsttheorder TheRecurringOrdershouldnotbeplacedforlongerthanasinglefiscalyear

InHCOM,aRecurringOrderiscreatedviaaNonCatalogRequest.AswithallNonCatalogRequests;

Theschool/unitisresponsibleforresearchingpricing,itemdetailsandobtainingthequotefromthe vendorpriortocreatingaNonCatalogRequest.SeethesectiononAdvancedPurchasingPracticesinthis manualforsomehelpfulinformationconcerningthistopic. InaNonCatalogRequest,theItemDescriptionismanuallyinputintoHCOMbytheschool/unitcreating therequest.ItisimperativethattheItemDescription(s)matchthequotereceivedfromtheVendoras closeaspossible,sothePurchaseOrderwillbematchedtotheinvoicewhentheinvoiceisreceivedby UniversityFinancialServices.FailuretoinputthisinformationaccuratelywillresultinanInvoiceHold.

BLANKETPURCHASEORDERS(NOTINHCOM)
ABlanketOrderisusedwhenthebuyerknowshewillbeorderingavarietyofitems,buthasnotdetermined specificquantitiesordeliverydatesatthetimetheorderiscreated.Theordershouldinclude: Thebuyershouldincludea"nottoexceed"dollarvalueforindividualorderreleasesandthetotalamountofthe purchaseorder.Theorderisdeliveredonrequestandthebuyershouldprovidethevendorwithalistofpeople authorizedtorequestdeliveries.ABlanketOrderusuallyextendsforaperiodofoneyear.Attheendoftheyear,a newpurchaseordernumbershouldbeobtainedandanewpurchaseordergenerated. Atthistime,BlanketOrdersarecurrentlynotpermittedinHCOM. adescriptionorcataloguenumberoftheitemsthebuyeranticipatesordering thepriceorpercentageofdiscountthebuyerandvendoragreeupon estimatedquantities,ifpossible effectivedatesoftheorder

INVOICE PROCESSING (NOT IN HCOM)


1. WhenusingasystemotherthanHCOM(seeinformationbelow),informationoninvoiceprocessingcanbe locatedonABLEathttp://able.harvard.edu.

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2. Departmentsandfacultiesareresponsibleforprocessingtheirowninvoices.Itisimportantto communicateacompletebillingaddresstothevendoratthetimetheorderisplacedeitherviaapurchase order,telephone,orfax.StrategicProcurementshouldnotbeusedasa"Billto"address. 3. Alldepartmentsareurgedtopaytheirinvoicespromptly.Delayingpaymenttoavendorcanresultinthe vendorplacingtheUniversityoncredithold.EventuallytheUniversitywillpayhigherpricestooffset thevendor'scollectioncosts. 4. InvoicesshouldbesentbythedepartmentstoUniversityFinancialServices(1033MassachusettsAvenue, Cambridge,MA02138)forprocessing,nottoStrategicProcurement.

INVOICEPROCESSINGINHCOM
1. ForHCOMMarketplaceorders,thepurchaseorderisautomaticallygeneratedandtransmittedtothe vendor(excludesnoncatalog).TheinvoicewilldesignateaspecificUniversityFinancialServicesPOBox astheremittoaddress.ThevendorwillsendtheinvoicesdirectlytoUFS(excludingservices,as mentionedpreviously).OnceastaffmemberacknowledgesthereceiptofgoodsinHCOM(ifrequired),UFS willpaytheinvoice.Notethatoncertain,nonsponsoredpurchasesoflessthan$2500,receivingisnot requiredinHCOM.Insuchcases,theinvoicewillbepaidbyUFSuponreceiptandmatchtothePO. 2. InthecaseofanHCOMNonCatalogOrder,thestaffmembercreatestheRequisitionandthePurchase Orderisgenerateduponapproval.ThestaffmemberisthenrequiredtosendthePurchaseOrderdirectly tothevendor,eitherbyphone,emailorfax. a. Incaseofaonetimeorderforgoods,thevendorwillsendtheinvoicedirectlytoUniversity FinancialServicesasindicatedintheBillTosectionofthePurchaseOrder. b. InthecaseofaonetimeorderforservicesorforanHCOMRecurringOrder,theshoppermust instructthevendortosendtheinvoicedirectlytothelocalunit.Thelocalunitwillreviewthe invoice,completereceiving,andforwardittoUniversityFinancialServicesforprocessing. 3. InthecaseofaPaymentRequest,thelocalunitwillalreadyhaveaccesstoaninvoiceand/orother appropriatedocumentation.OncethePaymentRequesthasbeenprocessedandapprovedinHCOM,the userwillclearlystatethePaymentrequestnumberontheinvoiceandforwardtheinvoiceandall supportingdocumentation(containingnoconfidentialdata)toUniversityFinancialServicesforprocessing.

INVOICEHOLDRESOLUTIONPROCESS
WhenaninvoiceisreceivedatUFSandenteredintoOracle,thesystemattemptstovalidatetheinvoicefor payment.Inordertovalidate,eachlineitemmustsuccessfullypassathreewaymatchbetweenpurchaseorder, invoiceandreceiving(ifrequired). Whenoneormorelineitemscannotbevalidated,thesystemplacestheentireinvoiceinholdstatusandpayment iswithheld.UniversityFinancialServicestheninitiatesaholdresolutionprocess,outreachingtotheshopperor finalapproverofthepurchaseorderinordertoresolvetheholdandprocesspaymenttimelyandaccurately. TypesofHolds: 1. Receiving:AninvoicearrivesinCentralAPandisprocessed,butelectronicreceiptforoneormoreinvoice lineitemsisnotyetcomplete.
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2. QuantityOrdered:Aninvoicebillsforalineitematahigherquantitythenthequantityorderedor receivedonthepurchaseorder. 3. Price(MaxTolerance):Aninvoicebillsforalineitematanamountoverthepricingtoleranceestablished byFinancialAdministrationsOfficeoftheController.Pricingoverageswithinthetolerancearenotplaced onhold.ForHCOMMarketplaceorderswithpricingoverages,UFSprocessesaninternaldebitmemoto reducetheinvoicepaymenttotheguaranteedpricinglistedonthepurchaseorder,whichreleasestheprice hold. RolesofUFSandLocalDepartmentsinResolvingHolds: Whenaninvoiceisplacedonhold,UFSinformsthedepartmentbyemailingaholdnotification.Receivinghold notificationsareissuedtotheshopper.QuantityBilledandPriceholdnotificationsareissuedtothefinalapprover. Basedontheholdtype,thedepartmentrespondstotheemailaccordinglytoresolvethehold.Resolutions typicallyinvolveeithercompletionofthereceivingprocess,agreementtopaythevendorforapriceorquantity overage,orrefusaltopaythevendorforapriceorquantityoverage.Whenrespondingtoholdnotifications,itis theresponsibilityofthefinalapprovertoreviewholddetails,outreachtotheShopper,vendor,orothersasneeded forclarification,andtothenadviseUFSonpaymentinatimelymanner.UniversityFinancialServiceswillattempt tocontactthedepartmentthreetimestoresolveahold.Afterthreeattempts,holdresolutionwillbeescalatedto theTUBslocalfinanceoffice.

TAXES AND EXEMPTIONS


1. HarvardUniversityisexemptfromMassachusettsStateSalesTax.Harvard'staxexemptnumberis E042103580. 2. AvendordoingbusinesswiththeUniversityforthefirsttimewillrequestacopyoftheUniversity's Massachusettstaxexemptcertificate.VendorsdoingbusinesswiththeUniversityonaregularbasiswill requestacopyofthisformannuallyfortheirownrecords 3. CopiesoftheMassachusettstaxexemptcertificatecanalsobeobtainedfromStrategicProcurement(495 4441).Thisformcanbecopiedasneeded. 4. Harvard'spurchasesarealsotaxexemptinanumberofotherstates.Departmentspurchasinggoodsor servicesfromotherstatesforuseinthatstateshouldcontact6174965224toseeiftheUniversityis exemptfromthesalestaxinthatstate. 5. GoodsandservicespurchasedfromoutofstatevendorsfordeliveryanduseinMassachusettsareexempt fromsalestaxiftheyareusedintheconductoftheUniversity'sexemptenterprise,i.e.educationand research. 6. TheUniversityisnotexemptfromtheRoomTaxleviedbyhotels,motelsandinnsinMassachusettsor anyotherstateorcitychargingroomtax. 7. MassachusettsMealsTax.TheUniversityisexemptfromMassMealsTaxifallofthefollowingconditions aremet:
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themealsareforstudents,employees,orguestsoftheUniversity, themealsareusedintheconductoftheUniversity'sexemptenterprise,i.e.educationandresearch, theUniversityisbilleddirectlybytheoutsidecaterer,restaurant,orhotel, theUniversitypaystheentirebilldirectly, noamountispaidbytheconsumersofthemeal,and

thevendortakesfromtheUniversityaproperlycompletedExemptPurchaserCertificate(FormST5), keepsarecordofthepriceofeachseparatesale,thenameofthepurchaser,thedateofeachseparatesale, andthenumberoftheUniversity'sExemptPurchaserCertificate. AcopyofthisformisalsoavailablefromStrategicProcurementat4954441. Employees,students,andguestswhopurchasemealsthemselvesarenotexempteveniftheyareonUniversity business.However,UniversityStudentspurchasingmealsinUniversityoperateddiningfacilitiesareexemptfrom MassMealsTax.Studentsmaybeaskedforevidence(i.e.IDcards)oftheirstudentstatus.

CREDIT APPLICATIONS AND CREDIT AND TRADE REFERENCES


Ifrequestedbythevendor,aCreditApplicationmustbecompletedandsignedbyadepartmentthat choosestodobusinesswithacompanythatdoesnothavethisinformationonfile. CreditandTradereferencesprovidesfactsthatcanbeusedtocompletetheseapplications.Insomecases, thevendorwillacceptthisformwithacopyoftheUniversitysMassachusettssalestaxexemption certificate(ST2)locatedontheStrategicProcurementhomepageinlieuoftheapplication. TheUniversitydoesnotauthorizedepartmentstoapplyforandusedepartmentorspecialtystorecharge cards.

SECTIONIV:GENERALGUIDELINESONPURCHASINGPRACTICES
RECEIVING PURCHASES
Deliveriescanbemadedirectlytotheenduser'soffice,lab,receivingdock,oranyotherlocationspecifiedonthe purchaseorder.Allpackagingshouldbecarefullyexaminedforanyvisibleevidenceofdamage,particularlyif thepurchaseisfragileorcostly.Theperson'receiving'thepurchaseshouldmakeanoteofthedatetheorderwas received,thenameofthevendor,thequantityreceived,andthepurchaseordernumber.Thereceivingand purchaseorderinformationcanbecheckedagainsttheinvoicetomakesurethatthequantitiesreceivedarethe sameasthequantitiesbeinginvoiced.
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1.DamagedShipmentsandShortages UnderInterstateCommerceCommissionregulations,damagedshipmentscannotberefusedunlesstotally destroyedorunlessthebrokencontentswouldcausecontamination.Iftheshipmentisrefused,thevendoror shippercoulddisposeoftheshipment,makingitverydifficultforthebuyerorendusertoinitiateasuccessful claim.Anydamagetothepackage,nomatterhowslight,shouldbenotedonthecarrier'sandreceiver'sdelivery receipt.Iftheshipperisunwillingtowaitwhilethecontentsofthepackageareinspected,thereceivershouldnote onthedeliveryreceiptthattheconditionofthecontentsisunknown.Ifconcealeddamageisdiscoveredduring unpacking,stopunpacking,notifytheshipper,andrequestanimmediateinspection.Savedamagedpackagingand cartonsfortheshipper'sclaimsinspectorand,ifpossible,photographthedamagedshipment. 2.InitiatingaClaim Theshipper'smainofficeshouldbenotifiedinwritingwithin15daysofreceiptofthedamagedmerchandise.The formalclaimlettershould: TheInterstateCommerceCommissionrequirestheshippertoacknowledgetheclaimwithin30daysandtooffera settlementwithin120days.WhentermsareF.O.B.Destination,thebuyerorendusershouldnotifythevendor immediatelysothatthevendorcanfileaclaim. 3.ReturningGoodstotheVendor Goodsshouldnotbereturnedwithoutfirstnotifyingthevendor.Somevendorsrequirethebuyertoobtaina returnauthorizationnumberandhaveproceduresastohowandwhenareturnshipmentshouldbemade.Some vendorsmayalsochargearestockingfeetooffsetthecostofreturningtheitemtoinventory.Thebuyerorend usershouldkeeparecordofthenameoftheindividualauthorizingthereturn,theauthorizationnumberanddate, notesofanyconversationswiththevendorauthorizingthereturn,thedatetheshipmentwasreturned,thename ofthecarrier,andthevendor'scompleteaddressandthenameoftheindividualreceivingthereturnedgoods.If describethedamage givethedatetheshipmentwasreceived includeacopyofthedeliveryreceiptwiththeshipper'ssignatureandthereceiver'sdescriptionofthe damage providethenameofthevendor includeawrittenestimatefromthevendorofthecoststoreplaceorrepairthedamageditems provideacopyofthevendor'soriginalinvoice providecopiesofallcorrespondencepertainingtotheclaim

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theitembeingreturnedisexpensiveorfragile,itshouldbeinsured.ContacttheHarvardUniversityInsurance Department(4958668)foradequateinsurance.

RECEIVINGINHCOM
HCOMprovidesawaytoelectronicallyacknowledgereceiptofgoodsandservicesinthesystem.Electronic receivingallowsadepartmentto: Providepaymentcontrolbyensuringvendorpaymentsareissuedonlyafterthedepartmenthasphysically receivedtheitem. ProvideanaudittrailofthereceiptsenteredinHCOM(theelectronicHCOMreceiptandassociatedhistory (e.g.,amountreceived,receiptdate)isanacceptableformofproofofreceiptinthecaseofanaudit). ImprovetheprocessofreceivingcreditforitemsthatneedtobereturnedtoSuppliers. Storeasmuchinformationaspossibleonallyourpurchaseswithinasinglelocation.

Receiversshouldfollowtheappropriatebusinesspracticefortheirtubasitrelatestoenteringreceiptinformation inHCOM.Forexample,whileHCOMdoesnotrequirepackingslipinformationtobeenteredalongwithreceipt information,localbusinessprocessmaydictateenteringthisinformationatthetimeofgoodsreceipt. FormoreinformationonhowtoreceiveinHCOM,pleaseseeEureka;selectFinancials,thenHCOM.

HCOMFOUNDATIONALPRACTICESRECEIVING
4.Receiving ReceivingforNonSponsoredFundsReceiptacknowledgementinHCOMisrequiredforallnonsponsored PurchaseOrdersover$2,499.99oncereceiptofthegoodorserviceisconfirmed.Invoiceswillnotbepaidforthese ordersuntilreceivingiscompletedinHCOM. ReceivingforSponsoredFunds(fundrange10000002999999)ReceiptacknowledgementinHCOMis requiredforallsponsoredPOsoncereceiptofthegoodorserviceisconfirmed.Invoiceswillnotbepaidforthese sponsoredfundordersuntilreceivingiscompletedinHCOM. ReceiptacknowledgementinHCOMshouldoccuratthetimeofphysicalreceiptofpurchasedgoods,or receiptofinvoiceforservices.

MANAGING VENDOR RELATIONSHIPS


1. Maintaininggoodrelationswithavendorshouldbeasimportanttoabuyerasgettingthebestprice.A goodbuyersellerrelationshipisapartnership,awinwinsituationoverthelongrun.Avendorwhois treatedwithcourtesy,honesty,andfairnesswilldeliveraqualityproductatthebestprice,will providegoodservice,andwillberesponsivetoemergencysituationsandspecialrequests.A responsivevendormakesabuyer'lookgood'.
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2. Thereisalsoapublicrelationsaspecttopurchasingthatshouldnotbeoverlooked.Anorganization'spublic imagecanbeavaluableasset.Avendorwhoistreatedequitablyandprofessionallyislikelyto communicatehispositiveexperienceswithyourorganizationtohisassociates. 3. GuidelinesforSuccessfulVendorRelationships: UseestablishedvendorpartnershipstobestleveragethecollectiveUniversityvolume,toconsolidate orders,andtoreduceadministrativeprocessingcosts.Youwillreceiveoutstandingpricesand excellentservice. Befair.Giveallqualifiedvendorsanequalopportunitytocompeteforbusiness. Maintainintegrity.Avendor'spricingisconfidentialandshouldneverbesharedwithanothervendor foranyreason. Behonest.Neverinflaterequirementstoobtainbetterpricing.Negotiateingoodfaith.Don'tchange therequirementsandexpectthevendortoholdhispricing. Beethical.Procurementdecisionsshouldbemadeobjectively,freefromanypersonalconsiderations orbenefits. Becourteous.Abuyershouldmakeanefforttoreceivesalespersonstotheextentthathisorher workschedulepermits. Bereasonable.Avendorisentitledtoafairprofit. Paypromptly.Thepurchaseorderyouissuetothevendorisyourpromisetopayforgoodsand servicesinatimelymanner(usuallywithin30daysoftheinvoicedate).Whenvendorsexpend additionalresourcesfordebtcollection,itbecomesmoreexpensivetodobusinesswithHarvardand thisisreflectedinhigherpricesandlowerservicelevelsforall.

HOW TO MANAGE A VENDOR ISSUE


Suggestedguidelinesforresolvingequipmentfailureissueswithavendor: Draftalettertothevendorondepartmentletterhead. Providespecificinformationontheoriginalpurchasedateofpurchase,POnumber,amountofpurchase, departmentaccountnumberwithvendor,modelnumberanddescription,invoicenumber,etc. Mentionanyapplicablewarranty. Indicatethattheinstrumentorotheritemhasnotperformedtospecificationandoutlinethestepsyou havetakentogetitworkingproperly.Emphasizetheamountoftimespentandimpactonongoing operations.Beasspecificaspossiblewithservicedates,problems,outcomesetc.

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Recapanypromisesmadepriortothepurchaseregardingmodificationstotheinstrumentsfunctionality. Whenandbywhomthesecommitmentsweremadewouldalsobeimportant.Anythingyouhaveinwriting, oranyactionsyouknowthevendorhastakenonyourbehalf,mayservetostrengthenyourposition. Discusswhatyouwillacceptasasatisfactoryresolutiontotheproblem,beitarefund,replacementor other.(Unlessotherwisenegotiated,youralternativesforthisareoftenfoundinthevendortermsand conditionsgenerallyfoundonthereversesideofthevendorquotationyoumaywanttolookattheseand seewhatthevendorbelievesyouareentitledto). YoumaybeabletoleveragetheUniversitysspend,supportingtheargumentthatHarvardisagoodand importantcustomer.ContactStrategicProcurementforinformationonHarvardannualexpendituresfor thesupplierinquestion. Setadate.Indicatethatyouarehopefulthatthevendorwillcontactyou(providenameandphone/email) bythisdateinordertoworkoutamutuallyagreeableresolutiontothisproblem.However,ifthisdoesnot occur,tellthemyouplantoforwardtheinformationtoHarvardsOfficeoftheGeneralCounselforpossible furtheraction.(Ifthisbecomesnecessaryandthedollarvalueofthepotentiallossissubstantial,collectall youhaveonthepurchaseandinvolvetheOGC). Ifyouhavealreadybeenincontactwiththelocalsalesrepresentative(nottheservicepersonnel)and he/shehasnotofferedtomakeadequaterestitution,youcandirectthelettertotheregionalVicePresident ofSalesorthehighestrankingcompanyofficeryoucanidentify. Sendtheletterregisteredmail,returnreceiptrequested,andCCtheDirectorofStrategicProcurement.

SECTIONV:ADVANCEDPURCHASINGPRACTICES
HOW TO SELECT QUALIFIED VENDORS
Vendorselectionandevaluationisaprocessthatcantakesometimeandenergydependingontheproductor service,butiswellworththeeffortwhenthevendorchoseniscompetitivelypricedandresponsivetothe needsoftheUniversity. 1. Thefirststepinselectingvendorsisoftenresearch,particularlyiftheproductorservicehasnotbeen purchasedbefore.Thereareanumberoftoolsavailableforthisinitialphase: UselibraryandwebreferencessuchastheThomasRegister.ForprocurementrelatedwebsitesseeHelpful andInterestingWebSites. ConsulttheYellowPagesforlocalsuppliers. Consulttradepublications,directories,vendorcatalogues,andprofessionaljournals. Talktosalespersons.
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2. Oncealistofpotentialvendorshasbeendeveloped,beginevaluatingeachsupplier'scapabilities.Insome cases,obtainingaDun&Bradstreetfinancialreport('runningaD&B')isagoodplacetostart.However,aD&B containsonlypubliclyavailableinformationorinformationthatthevendorchoosestoprovide.SomeD&Bs alsoincludebriefprofilesofkeymanagementpersonnelandhistoricalinformationonthecompany.Buyers canalsocheckwithlocalBetterBusinessBureaus. HarvardBusinessSchool'sBakerLibraryoffersmanyfinancialdatabasesthroughaPINloginat http://www.library.hbs.edu/. 3.Thereareanumberofguidelinesforvendorselection*: 4. Thesestepsshouldnarrowthefieldtothethreetofivevendorswhowillbeaskedtobidontheparticular productorservice. Investigateavendor'sfinancialstability. Checkbankreferences. Iftimepermitsandthesupplierisapubliccorporation,obtainacurrentannualreport. Findouthowlongthevendorhasbeeninbusiness. Findoutwhoarethevendor'sprimarycustomersandaskforandcheckreferences. Tourthevendor'sfacilities,ifpossible. Doesthefacilityappearprosperous? Doesthevendorusestateofthearttechnology? IsthevendorreallyinterestedindoingbusinesswiththeUniversity? Talktocolleaguesinotherinstitutionswhomighthavepurchasedasimilarproductorservice.

*Vendorpartnershavebeenprequalified.

PREPARING AND EVALUATING A BID


Biddinggoodsandservicesisausefulprocessforseveralreasons.Thebiddingprocess: allowsthebuyerto"comparisonshop"forthebestpricingandservice allowsthebuyertomakeaninformedandobjectivechoiceamongpotentialvendors encouragescompetitionamongvendors
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NOTE:Dependingonthecommodity,educationalpricing,basedonGSA(GeneralServicesAdministration)pricing maybeavailable.WhenavendoroffersGSApricingoreducationalpricingbasedonGSApricing,itistypically competitive. Thebidprocessbeginswiththebuyerdevelopingasetofspecificationsorobjectives.Thebuyermustdo somehomework,andbeabletodefinetherequirementsexactly.Thebuyercanconsultcolleagues,technical personnel,trademanuals,andvendorsforassistanceindevelopingspecifications.Thebuyerthencommunicates therequirementstotheselectedvendorsbyawrittenRequestforQuotation(RFQ)oraRequestforProposal (RFP). 1. TheRFQprocessisdesignedtoidentifythevendorwhocanmeetthebuyer'srequirementsforthebest price.TheRFQshouldbeusedforbiddingfamiliar,standarditems.Price,deliveryandinventoryareusually themostimportantelementsoftheRFQ.TheRFQshouldcontainALLtheinformationnecessaryforthevendor tosubmitavalidquote: 2. AN RFPshouldbeusedforbiddingservicessuchasconsulting,advertising,publication,maintenance,and computerprogramming.TheRFPusuallybeginswithastatementofpurposeorgoalsandobjectives whatthebuyerhopestoaccomplish.TheRFP: shouldclearlydefineanacceptablelevelofperformanceforthevendorandadefinitetimeframefor achievingthisgoal shouldaskthevendortodescribethequalificationsofthoseindividualswhomaybeinvolvedin implementingthegoalsandobjectivesoftheRFP shouldaskforalloftheinformationcontainedinanRFQ(seeabove)butalsocanaskforinputfromthe vendors.Thevendorsmightbeaskedhowtheywouldmeetaspecificobjective,whatuniquecontributions theywouldmaketowardachievingthegoalsoutlinedintheproposal,andwhatalternativeproposalsthey wouldoffer.Thevendorsmightalsobeaskedtosolvespecificproblemsconcerningtimeconstraints,new technology,oronthejobtrainingforendusers."How"isasimportantas"howmuch". Theproduct(s)shouldbedescribedindetail. Specificationsshouldbeclear,conciseandcomplete. Quantity,qualityrequirements,packaging,F.O.B.point,paymentterms,andwarranty,deliveryand InventoryrequirementsshouldallbeincludedintheRFQ. givesthebuyerastandardforcomparingprice,quality,andservice givesthebuyeralistofqualifiedvendorsforfuturebids

3. Tipsonpreparingabid(RFQorRFP):

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Thebuyerneedssufficienttimetoprepareagoodbidandthevendorsneedsufficienttimetorespond(two tofourweeks). AllvendorsshouldreceiveidenticalcopiesoftheRFQorRFPandanysubsequentchangesinthebid specification. Specifyadeadlineforsubmittingallbids.Ifthedeadlineisextendedforonevendor,itmustbeextendedfor all. Allvendorsshouldbenotifiedinwritingifthebidspecificationschange.Ifthechangesaresubstantial,it maybenecessarytoextendthesubmissiondeadline.Allvendorsshouldbenotifiedoftheextensionin writing. Ifthebuyerreceivesanumberofquestionsaboutthebid,thebuyershouldconsiderholdingaprebid conference.ThebuyerwillhaveanopportunitytoclarifytheRFQorRFPforallthevendorsandnovendor willhavetheunfairadvantageofadditionalinformation. Whenthebidsarereceived,thebuyershouldsign,dateandindicatethetimethateachisreceived.All competitivebidsareconfidentialandshouldneverbeusedasabargainingtool.

4.TipsonEvaluatingbids: Takethetimetoreviewthebidscarefully. Narrowthefieldbydeterminingwhichvendorsare"responsive".A"responsive"bidprovidesALLthe informationaskedforandaddressesALLtheissuesintheRFQorRFP.Eliminatebidderswhoare unresponsive. Lookcarefullyatproposedprices.Bewaryofavendorwhosubstantiallyunderbidshiscompetitors.He maybe'lowballing"towinthebidbutthequalityofhisproductcouldsufferorhemightbeunabletomeet thedeliveryrequirements.Asubstantiallylowerpricemightalsoindicatethatthevendorhas misunderstoodormisinterpretedtherequirements. Ifappropriate,obtainandevaluatesamples. Ifthebiddingisclose,askforextendedwarranties(ifappropriate)andcompareprices. Considerthevendors'pastperformances,aftersalesupportandservices,technology,andthecreativity usedtomeetthebuyer'srequirementsorobjectives.

NEGOTIATION TECHNIQUES
Negotiatingsuccessfullytakesskillandpracticeandshouldresultinawinwinsituationforboththebuyerand theseller.Forindividualswhoregularlynegotiatewithvendorsandotherorganizations,itmaybeappropriateto pursuetrainingand/ormembershipinoneormoreappropriateprofessionalsocieties.Asguidelines,good negotiators:
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WhentoNegotiate Buyersshouldnegotiatewhen: NegotiationStrategies Wheneverpossible,thebuyersshould: negotiateontheirown"turf".Thephysicalenvironmentshouldbepleasant,wellventilatedandlighted. prepareanagendaandbriefthemembersofthenegotiatingteambeforehandsothattheirstrategyisn't compromised neverlosesightofthetargetwhatshouldbegainedfromthenegotiation haveconfidenceintheirfactsandfigures.Neveruseinformationthatcouldbequestionedorproven inaccurate. negotiateonlywithvendorrepresentativeswhoareempoweredtomakeconcessions leaveplentyofroomtomaneuver.Thegreatertheinitialdemands,thegreatertheprobabilityforsuccess. notbeafraidtobesilent.Silencecanbeaneffectivenegotiatingtool.Ifthevendorfearsheislosingthe business,hemaytalkhimselfintoofferingmoreandbetterconcessionsthanexpected.
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dotheirhomework clearlyunderstandtheirrequirementsandobjectives developstrategies neverlosesightoftheirgoals knowwheretheycanaffordtocompromiseandwheretheycannot makesuretheirnegotiatingteamshavewhateverexpertise(technical,financial,legal)isneededto increasethechancesforasuccessfulsettlement makeanefforttoanticipatethevendor'sstrategyandtodeterminewhatthevendorhopestogainfromthe negotiationprocess.

thepurchaseinvolvesasignificantamountofmoneyorrepresentsanongoingeffort thenumberofvendorsavailablearetoofewtocompetitivelybidthepurchase(thebuyercan'tbesureof gettingafairprice) newtechnologiesorprocessesareinvolvedforwhichsellingpriceshaven'tbeendeterminedyet thevendormustmakeasubstantialfinancialinvestmentinequipment,technologyorotherresources notenoughtimeisavailabletocompetitivelybidthepurchase

HarvardUniversityProcuretoPayGuide

NegotiationStrategiestoAvoid Buyers: shouldn'trevealtheirstrategiestooearlyintothenegotiationprocess shouldavoidgettingsoboggeddownindetailsthattheoverallobjectivesarelost shouldnevertrytoprovethevendorwrong.Leavethevendorroomtoretreatgracefullyfromastated position. shouldavoiddisplaysoftemper,frustrationandangerthatcanhandicapthenegotiationprocessand logicalthinking. shouldnotcommunicateanythingtothevendorthatreducesbargainingpower,forexample:"You'reour onlysource.""Wehave$21Kbudgetedforthispurchase.""Ihavetohaveitnow."etc.Beintelligentand cautious. callarecessorlunchbreakifnegotiationsbreakdown. alwayswithholdsomethingforconcessioninreturnforapointthevendoriswillingtoconcede alwaysbefair.Thevendorisentitledtoareasonableprofitonethatallowshimtostayinbusinessforthe longrun.

EQUIPMENT MAINTENANCE AND SERVICE AGREEMENTS


Computers,scientific,diagnosticandtestingequipment,andotherspecializedequipmentrequireongoing periodicmaintenanceafterwarrantiesexpire.Oneoftheprimarybenefitsofnegotiatinga service/maintenanceagreementwiththemanufactureristhatthemanufacturerhasreadyaccesstothepartsand factorytrainedpersonnelrequiredtomaintainorrepairtheequipment. NewEquipment Iftheequipmentpurchaseisa'onetime'buy,serviceandmaintenancerequirementsshouldbeaddressedinthe bidorduringnegotiationswiththevendor.InevaluatingRFQsandRFPs,costsforserviceandmaintenanceshould alwaysbeconsideredaspartofthetotalpriceoftheequipment.TheLIFECYCLECOSToftheequipmentincludes purchasepricefortheequipmentandthecostofservice/maintenanceextendedovertheusefullifeofthe equipmentabout7to10years.Iftheequipmentwillberentedorleased,thebuyershouldcarefullyreviewthe servicecoverageofferedaspartoftherent/leaseprogramforadequacy. DevelopingService/MaintenanceAgreementsforNeworPreviouslyPurchasedEquipment
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Buyersnegotiatingequipmentmaintenance/serviceagreementsshouldfullydescribethescopeoftheworkto avoidanymisunderstandingsorunsatisfactorylevelsofservice.Termsandconditionsthatshouldbeagreedupon betweenthebuyerandvendorincludeworkinghours,labor,excludedservices(whatthevendorisnotobligatedto do),warranty,excludedparts,responsetime,loanerequipment,andappropriateinsurancecoverage.Vendors usuallyhavestandardtermsandconditionsavailableforreviewbythebuyer.Ifthebuyerfeelsadditionalservices mightberequiredorifthetermsandconditionsrequireamending,thebuyershouldnegotiatetheseelementswith thevendorbeforetheservice/maintenanceagreementissigned.Thebuyershouldalsotrytonegotiateshipping termsincasetheequipmentneedstobereturnedtothemanufacturerforrepairs. Equipmentthatcanbeservicedunderacommonagreementshouldbegroupedandidentifiedbymodelnumber andmanufacturer.Ifanumberofpiecesofequipmentneedservicing,thevendormightbewillingtoextenda quantitydiscount.Thebuyershouldrequestinformationfromindividualmanufacturersonstandardmaintenance agreementsandwhat,ifany,policythemanufacturerhasonmaintaininganothermanufacturer'sequipment.The buyerandvendorshoulddevelopamutuallyagreeablemaintenanceschedulesothattheequipmentwillbe availableandaccessibleforservicing. Iftimepermits,thebuyershouldlookatthecostofobtainingathirdpartyfirmtohandlerepairsandmaintenance versustheoriginalequipmentmanufacturer(OEM).ServicerepresentativesfromtheOEMmayhavetotravel somedistancetorepairyourequipmenttraveltimethebuyerwillhavetopayfor. Sometimes,athirdpartyfirmwillbeabletohandleserviceandrepairrequirementsforalowerratebecausethe servicerepresentativesarecloser.However,thebuyermustbeconfidentthatthisfirmcanobtainthepartsand personnelneededtoserviceandrepairtheequipment.

PURCHASING CAPITAL EQUIPMENT


ACapitalEquipmentpurchaseisequaltoorgreaterthan$5,000andhasausefullifespanoftwoormoreyears. Forinformationonfixedassetsandcapitalizingequipmentpurchases,calltheOfficeofFixedAssetAccountingat 6174953766. LeaseorBuy Equipmentpurchasesusuallyinvolveasubstantialfinancialcommitmentthepurchasepriceoftheequipment andthecosttoserviceandrepairit.Beforepurchasingtheequipment,thebuyershoulddeterminewhetheror notashorttermleasewillsatisfytheneedsoftheenduserandwhetherornotasimilarpieceofequipmentexists oncampus,isavailable,andwillsatisfytheneedsoftheenduser.Ifthebuyerdecidestoleasetheequipment, provisionsshouldbemadeforupgradingtheequipment,ifneeded.
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MakingtheBuy Oncethedecisionhasbeenmadetopurchasetheequipment,thebuyershouldpreparethespecifications,select thevendors,anddeveloptheRFQorRFP.Iftheequipmentisstandardandrequiresnomodifications,thebuyer canusetheRFQformat(PreparingandEvaluatingaBid).Iftheequipmentrequiresspecificmodifications,the buyershouldusetheRFPformatandclearlydefinethespecificationsandthescopeoftheworktobeperformed. GuidelinesforShippingCapitalEquipment NegotiatetheF.O.B.Point.IfthetermsareF.O.B.Destination,thevendorislegallyresponsiblefortheequipment untilitisdeliveredtothespecifiedlocationand,iftheequipmentisdamagedintransit,isalsoresponsibleforfiling thefreightclaim.IfthetermsareF.O.B.Origin,Harvardislegallyresponsiblefortheequipmentintransitfromthe vendor'swarehouseordock.Harvardwouldfileafreightclaimiftheequipmentisdamagedintransit.Whenthe F.O.BpointisOrigin,theequipmentshouldbeinsuredforfullreplacementvaluethroughtheHarvardUniversity InsuranceOffice(4958668)orbythevendor. OtherIssuestoAddressBeforePurchasingCapitalEquipment: PhysicalSitePreparation Doesthereceivingsitehaveanylimitationssuchastrucksize,weight,oraccessibility?Haveprovisionsbeen madetoremoveoldequipment,ifnecessary?Canthefloorstructurallysupporttheequipment?Arefreight elevatorsavailableandwilltheequipmentfit?(Takethetimetomeasuredoorwaysandelevators.)Are electricalconnectionsinplaceandcompatible?Willthenewequipmentinterfacewithexistingequipmentand howwillthisbeaccomplished?Requestthatthevendorgivenotification2448hoursbeforedelivery. Installation Whowillberesponsible?Whatdoesitinclude?Iftheinstallationwillbeperformedbythevendor'spersonnel, makesurethevendorhasadequateliabilityandworker'scompensationinsurance.CanUniversitypersonnel installtheequipment?Howlongwillinstallationtake?Isinstallationaseparatecostorincluded(F.O.B. Installed). Training Istrainingavailableforendusers?Wherewillittakeplace?Howlongwillittake?Istrainingincludedinthe purchaseprice?Isauser'smanualincluded;completewithpartslistandschematic,andinEnglish?Willthe vendorprovideongoingtechnicalassistanceifneeded? Acceptance
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Theequipmentisexpectedtoconformtocertainperformancespecificationsandshouldbetestedbeforethe buyer/enduserauthorizespaymenttothevendor. Warranties Warrantiesshouldbeginfromthedateofinstallationandtraining.Theequipmentshouldbeoperationaland personnelfullytrained.Thebuyershouldavoidtakingpartialshipmentsandriskwarrantiesoncomponents expiringatdifferenttimes.Iftheequipmentistobestored,arrangewiththevendorforanextendedwarranty orhavethevendoractivatethewarrantyaftertheequipmenthasbeeninstalledandtested.Otherwise,the warrantymayexpirebeforetheequipmentisupandrunning.Buyersmayfindanextendedpreventative maintenanceagreementmorecosteffectivethanwhateverdiscounttermsthevendorisoffering.

ServiceandMaintenance

SeeEquipmentMaintenanceandServiceAgreements(above) PaymentTerms

Negotiatepaymenttermswiththevendorandspecifythetermsonthepurchaseorder.Occasionally,vendors willrequestapartialpaymentwhentheorderisplaced,anotherpaymentwhentheorderisshipped,andfinal paymentwhentheequipmentisaccepted.Progresspaymentsaretypicallymadeiftheequipmentisexpensive orhasbeencustomizedtotheenduser'sspecifications.

VendorTermsandConditionsofSale

Buyersshouldpayparticularattentiontothefineprintonthevendor'swrittenquotation.Someitemsmaybe negotiable,somearenot.Reviewtheordercancellationpoliciescarefully.Penaltiesforcancellationcaninvolve asubstantialportionofthepurchasepriceparticularlyiftheequipmenthasalreadybeencustomizedtomeet veryspecificrequirements.

ForeignImport

ContacttheHarvardUniversitycustomsbrokerDHLDanzasAEI6178866652forinformationonrequired formsanddutycharges.Toapplyfordutyfreeentryforscientificequipment,seeDutyfreeentryforScientific Equipment.

Bonds

Iftheequipmentiscomplex,customized,andexpensive,thebuyermayrequireaBidBond,whichbindsthe vendortohisoffer(thevendor'squotationorproposal)toselltheequipment;aSupplyBond,which guaranteesdeliveryoftheequipmentandisusedprimarilyforcustomizedequipmentorcomponents;ora PerformanceBond,whichguaranteesthatthevendorwilldeliverandinstalltheequipmentaccordingtoa specifiedschedule.Mostcommonequipmentpurchasesdonotrequirebonds.


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SECTIONVI:SPECIALSITUATIONS
PURCHASING RADIOISOTOPES
Seehttp://www.uos.harvard.edu/ehs/radiation/purchasing_procedures.shtmlforinformationonrequirements forpurchasingradioisotopesatHarvard.

PURCHASING TAX-FREE ALCOHOL


1. TheDepartmentoftheTreasuryAlcoholandTobaccoTaxandTradeBureau(TTB)requirestaxfreealcohol permitsforalldepartmentsusingabsolutealcoholforresearch.HarvardhastaxfreepermitsforTheChemical Laboratories,HarvardForest,TheNewEnglandRegionalPrimateResearchCenter,TheMedicalArea,andThe CambridgeArea. 2. AlcoholUsageProcedures:Alcoholmustbestoredinlockedcabinets.Onlyoneortwoindividualsineacharea canbeauthorizedtodispensealcohol.Recordsmustbekeptbyauthorizeddispensersandcontainthe followingdocumentation: Attheendofeachmonthaphysicalinventorymustbetakenandcomparedwiththerecordedbalance.Anyloss orgainmustbenotedandtheresultsconvertedto"proof"gallons.StrategicProcurementcoordinatesthe monthlyreconciliationforalcoholpurchasedundertheCambridgeareapermitonly(excludingtheChemical Laboratories). 3. TaxFreeAlcoholAnnualSurvey.InJanuaryofeachyear,StrategicProcurementsurveysannualalcoholusage byeachofthetaxfreepermitareas.StrategicProcurementsendsformsfromtheTTBtotheauthorized dispensersineacharea.Eachareamustrecordthemonthlydatadescribedaboveforthepreviousyearonthe formandreturnittoStrategicProcurement.Theserecordsmustbeavailableforinspectionatanytimebythe BureauofTTB. theamountanddateofeachshipment, thenamesofpersonsrequisitioningalcohol, theamountofalcoholdispensed,and theresultsofthemonthlytabulation(thequantityofalcoholonhandatthebeginningofthemonthplus anyshipmentsreceivedminusthealcoholusedisthephysicalbalanceonhandattheendofthemonth).

PURCHASING CONTROLLED SUBSTANCES


Seehttp://www.uos.harvard.edu/ehs/ih/DEA_Researchers_Guide.pdf
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forinformationonrequirementsforpurchasingcontrolledsubstancesatHarvard.

PURCHASING NEEDLES AND SYRINGES


FORNONHUMAN,NONANIMALINJECTIONRESEARCHPURPOSES EffectiveSeptember18,2006,theMassachusettsDepartmentofPublicHealth,DivisionofFoodandDrugsno longerissuesMassachusettsControlledSubstancesRegistrations(MCSP)toobtainneedlesandsyringes.Acopyof theamendedregulationcanbefoundhere.

DUTY-FREE ENTRY FOR SCIENTIFIC EQUIPMENT


IftheequipmentarrivesatCustomsbeforedutyfreeentryhasbeenapproved,orifnoRequestforDutyFreeEntry wasmadepriortothepurchase,theapplicantcanrequestadelayofliquidation(Customsclassifiestheequipment andassessesduty).Adelayofliquidationisusuallygrantedforupto180days,butmaybeextended. Iftheequipmenthasbeenreceived,classifiedandassessed,andthedutypaid,aRequestforDutyFreeEntry applicationcanstillbefiled.Thisapplicationmustbefiledwithinninetydaysfromthedateofliquidation. Somecategoriesofscientificequipmentcanbeimporteddutyfreebyeducationalinstitutionsunder certainconditions. ARequestforDutyFreeApplicationshouldbecompletedandfiledwiththeUnitedStatesCustomsbefore placingtheorderwiththevendor.IfCustomsapprovesthedutyfreepurchase,thepurchaseordermustbe issuedtothevendorwithinsixtydays. Dutyonscientificequipmentisusuallysubstantial.Departmentsshouldapplyfordutyfreeentrywellin advanceofmakingthepurchase.Ifdutymustbepaid,thendepartmentscanbudgetaccordingly;before fundsmaybecommittedelsewhere. ThecustomsbrokerforHarvardUniversityis: DHLDanzasAEI 500RutherfordAve. Charlestown,MA02129 Phone:6178866652 thescientificinstrumentsandapparatusmustbeusedexclusivelyforeducationalpurposesandscientific research,and thescientificinstrumentorapparatus,oritsequivalent,isnotmanufacturedintheUnitedStates.

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SECTIONVII:FEDERALPROCUREMENTREQUIREMENTS
OVERVIEW OF FEDERAL PROCUREMENT REQUIREMENTS
HarvardUniversityreceivessignificantfundingfromFederalsourcesandisrequiredtocomplywiththeFederal AcquisitionsRegulation(FAR)forpurchaseswiththesefunds.Thesepurchasesarereviewedforcompliancewith theFederalAcquisitionRegulationandtheOfficeofManagementandBudgetCircularA110.Departmentsare requiredtoretainbackupdocumentation,suchasbids,quotes,andcost/priceanalysesonfileforFederal auditors. RequireddocumentationforFederallyfundedpurchasescanincludepurchaseorders,invoices,copiesof competitivequotesorproposals,justificationforsolesourceselection,andcost/priceanalysis.Typically,these documentationrequirementscanbemetbycompletingtheVendorJustificationFormandbyretainingcopiesof quotesandproposalsindepartmentfiles.TheVendorJustificationFormmustbeusedfordocumentingall purchaseorders$5,000andovermadewithFederalfunds.SectionAandSectionBoftheVendorJustification Formcovervendorselectionjustification.SectionCcoverscost/priceanalysisrequirements. AnyquestionsconcerningFederalprocurementregulationsshouldbedirectedto(617)4955401.

PURCHASING WITH CONTRACT FUNDS


THEFEDERALACQUISITIONREGULATION IdentifyingContractFunds AbuyermakingpurchaseswithcontractfundsisrequiredtoadheretotheFederalAcquisitionRegulation(FAR). Toverifythetypeoffunding(grantorcontract)checkthetypeofawardspecifiedintheActionMemofromthe OfficeforSponsoredPrograms(OSP).TheActionMemonotifiesthePrincipalInvestigatorthathis/herresearch hasbeenfundedandthatHarvardhasestablishedanewaccountfortheproject.Alineitematthebottomofthe ActionMemo,AwardType,specifiesthetypeoffunding.Example:AwardType:FederalContract.Ifthebuyerdoes nothaveaccesstotheActionMemo,he/sheshouldcontactthePrincipalInvestigatororthecontractor departmentadministrator.

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SmallPurchaseProcedures HarvardUniversityrequiresthatanypurchaseorderover$5,000(20%ofthesmalldollarpurchasethresholdof $25,000)complywithCompetitionandPriceReasonablenessprocedures. CompetitiveBiddingforContracts HarvardUniversityrequirescompetitivebiddinganddocumentationforeverypurchaseorder$5,000andover. Buyersareexpectedtopromotecompetitionandensureadvantageouspricingbysolicitingbidsfromaminimum ofthreevendorsandtoselectthelowestbidderabletomeettherequirements.Quotationscanbesolicited orally,withtheexceptionofconstructioncontractsover$2,000.Thebuyershouldrecordthebid/quoteresults onSectionAoftheVendorJustificationForm(VJF)andretaincopiesofwrittenbids/quotationsindepartment filesforauditpurposes.Ifthebuyerreceivesonlyonequote/bidinresponsetohisRequestforQuotation/ RequestforProposal,indicatethebidderonSectionAandcompletecost/priceanalysisSectionCoftheVJF. NonCompetitiveVendorSelection:SELECTEDandSOLESOURCES Occasionally,abuyerisunableorchoosesnottocompetitivelybidhisrequirements.Thesesituationsinvolve selectedorsolesources.Aselectedsource:alternativevendorsexistinthecompetitivemarket,butthebuyer choosesaparticularvendorbecauseoftechnicalrequirements(precision,reliability)orpastperformancebyother vendors(poorservice,availabilityofparts).Asolesource:noothervendorcapableoffullymeetingthe requirementsexists.ThebuyershouldcompleteSectionBandSectionCoftheVendorJustificationFormfor selectedorsolesourcepurchases.Solesourcesshouldbetheexception,nottherule. Cost/PriceAnalysisforContracts HarvardUniversityalsorequiresdocumentationverifyingthatthepurchasepriceisfairandreasonable.The buyermustprovidedocumentationofcost/priceanalysisforallnoncompetitivepurchaseorders$5,000and over.Documentationcanbebasedonthepriceofpreviousandsimilarpurchases,currentpricelists,catalogues, advertisements,andnegotiatedpricingagreements(includingvendorpartnerships).SectionCoftheVendor JustificationFormlistscost/priceanalysisoptions.Thebuyershouldcheckallthatapply. UsingtheVendorJustificationFormforContractFundedPurchases InstructionsforcompletingtheVJFareontheformitself.However,tosummarize: RecordcompetitivebidsonSectionA.
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HarvardUniversityProcuretoPayGuide

ThecompletedVendorJustificationFormmustbekeptonfile(electronicallyforHCOMorders)forgeneralaudit purposes.Ifprogresspaymentsof$5,000andoverarebeingmade,thesepaymentsareaddressedbytheoriginal VJF.Thesetransactionsaresubjecttopostauditanditmaybenecessaryfordepartmentstoproducecompleted VendorJustificationForms.DonotsendVJFstoStrategicProcurement. RecordselectedorsolesourcejustificationonSectionB. Checkcost/priceanalysisoptionsonSectionC.

PURCHASING WITH GRANT FUNDS


OFFICEOFMANAGEMENTANDBUDGETCIRCULARA110 NOTE:ReadOverviewofFederalProcurementRequirementsbeforecontinuing. IdentifyingGrantFunds: AbuyermakingpurchaseswithgrantfundsisrequiredtoadheretoOMBCircularA110.CircularA110explains administrativerequirementsforcolleges,universities,hospitals,andothernonprofitorganizationswithfederally fundedgrantsandagreements.AttachmentOofA110dealsspecificallywithProcurement.Harvardidentifies Federalfundsbyassigninganaccountcodetoeachcontractandgrant/agreement.Toverifytypeoffunding(grant orcontract)checkthetypeofawardspecifiedintheActionMemofromOSP.TheActionMemonotifiesthe PrincipalInvestigatorthathis/herresearchhasbeenfundedandthatHarvardhasestablishedanewaccountfor theproject.AlineitematthebottomoftheActionMemo,AwardType,specifiesthetypeoffunding.Example: AwardType:FederalGrant.IfthebuyerdoesnothaveaccesstotheAwardMemo,he/sheshouldcontactthe PrincipalInvestigator,orthecontractordepartmentadministrator. GrantPurchases$10,000andOver: Forthesepurchases,HarvardUniversityrequires: basisforvendorselection justificationforselectedsourceorsolesourcepurchases,and basisforthepriceofthepurchase

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Ifthebuyercompetitivelybidsthepurchase,SectionAoftheVendorJustificationFormshouldbecompleted.Ifthe vendorisaselectedsource(alternativevendorsexistbutthebuyerchoosesaparticularvendorbasedon technicalrequirementsorpastperformancebytheothervendors)orsolesource(noothervendorcapableof meetingtherequirementsexists),thebuyershouldcompleteSectionBandSectionC(cost/priceanalysis)ofthe VendorJustificationForm.Solesourcesshouldbetheexception,nottherule. GrantPurchases$5,000$9,999: HarvardUniversityrequirescost/priceanalysisforeverypurchaseatorabovethislevel.Foreachpurchaseof $5,000$9,999,thebuyermustcompleteSectionC(Cost/PriceAnalysis)oftheVendorJustificationForm. Vendorselectionjustification(SectionAorSectionB)isnotrequiredforGrantPurchasesunder$10,000. Grantpurchasesunder$5,000: HarvardUniversityrequiressomeformofpriceorcostanalysisbemadeforeverypurchasetoensureafairand reasonableprice.BuyersarenotrequiredtocompleteaVendorJustificationFormforpurchaseordersunder $5,000.Nevertheless,buyersshouldmakeanefforttouseandverifyHarvarddiscounts,checkmarketprices, reviewpastpurchaseordersforsimilaritems,anddemonstrategoodbusinesspractices. UsingtheVendorJustificationFormforGrantFundedPurchases: InstructionsforcompletingtheVJFareontheformitself.However,tosummarize: CompleteSectionAorBandSectionCforpurchaseorders$10,000andover. CompleteSectionCforallpurchaseorders$5,000andover.

QUICKREFERENCEREGARDINGTHEVJF:

TheVJFmustbecompletedforpurchasesofgreaterthanorequalto$5,000madewithfederalfunds.This regulationappliestofundingfromallfederalcontractingandgrantingagencies. AVJFisnotrequiredforpurchasesunder$5,000;however,someformofpriceorcostanalysisshouldbe completed. The$5,000requirementreferstothetotalofthepurchaseorder,notpriceperitem. DonotsendyourVJFstoStrategicProcurement.Retaintheformlocallyforgeneralauditpurposes. Freightcostsareconsideredpartofthepurchasepriceandmustbeincludedinthetotalcostoftheitem(s), evenifthesecostsincreasethepurchaseorderto$5,000orover. TheVJFshouldbesignedbyanindividualwithknowledgeofthevendorselectionprocessandrationale. InterdepartmentalbillingsdonotrequireaVJF. Ifyouaremakingprogresspaymentsgreaterthanorequalto$5,000,theprogresspaymentsareaddressed bytheoriginalVJF.
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The$5,000requirementappliestoanyandallpurchasesofgoodsorservices,regardlessoftheformof payment.Itincludesinvoicedtransactions,PCardtransactions,andreimbursements. IfthescopeofagrantorcontractrequiresanindividualtospendtimeoutsidetheU.S.andgoodsand/or servicesarepurchasedabroad,itisstillnecessarytoabidebyfederalprocurementregulationsasoutlined intheVJF. AVJFisnotrequiredforsubcontractsoriginatingatanotherinstitution.Anyrequiredsupporting documentationshouldbeheldbythesponsoringinstitution. UsersoftheHarvardCrimsonOnlineMarketplace(HCOM)maycompletetheVJFonline.Inthesecases, thereisnoneedtoretainapapercopy. NotethatinHCOM,ausercanimmediatelyaccessandcompletetheVendorJustificationFormfor sponsoredpurchases.

SUBCONTRACTING PLANS FOR SMALL AND SMALL DISADVANTAGED BUSINESSES


1.TheSubcontractingPlan TheFederalAcquisitionRegulation(52.2199)requiresaSubcontractingPlanforSmallandSmall DisadvantagedBusinessesforeachcontract$500,000andover,unlessotherarrangementsaremadeduring contractaward.Whentheseplansarerequired,primecontractors,suchasHarvard,agreetopurchasea percentageofthesuppliesandservicesrequiredfortheperformanceofthecontractfromsmalland minoritybusinesses.SomeFederalagenciessetspecificgoals.Mostrelyontheprimecontractortomakea "goodfaitheffort."TheSubcontractingPlanspecifies: Whenrequired,theSubcontractingPlanissubmittedbythePrincipalInvestigatorwithhis/herresearch proposalandbudget.Oncetheawardhasbeenmade,theSubcontractingPlanbecomespartofthecontractand thePrincipalInvestigatorisexpectedtomeetthegoalssetinthePlan. 2. PrincipalInvestigators,contractadministrators,andbuyersshouldbefamiliarwiththeDefinitionsof Small,SmallDisadvantaged,andWomenOwnedBusinesses. ASmallBusiness:
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whichitems/commoditieswillbepurchasedfromsmallandminoritybusinesses, thetotaldollarstobespenteachwithsmallandminoritybusinesses,and thepercentageoftotaldollarsbudgetedforsuppliesandservicesthatthesepurchasesrepresent.

HarvardUniversityProcuretoPayGuide

generallyhasfewerthan500employeesincludingaffiliates,isindependentlyownedandoperated,andisnot dominantinitsfieldofoperation. ASmallDisadvantagedBusiness: isasmallbusinessconcernwhichisatleast51%owned,managed,andoperatedonadailybasisbyamember ofadefinableminoritygroup.DefinableminoritygroupsincludeAfricanAmericans,HispanicAmericans,Asian Americans,NativeAmericans,NativeHawaiians,Inuit,andAsianPacificAmericans. AWomenOwnedBusiness: isasmallbusinessconcernwhichisatleast51%owned,managed,andoperatedonadailybasisbyawoman/ womenwhoisaUnitedStatescitizen.WomenOwnedbusinessesarenotconsidereddisadvantaged, unlessownedbyawomanwhoisalsoamemberofadefinableminoritygroup. 3.PreparingaSubcontractingPlan TheOfficeforSponsoredProgramsnotifiesthePrincipalInvestigatorwhenaplanisrequiredandwhetheror notthecontractingagencyhassetspecificgoals.Ineithercase,theplanmustsetseparategoalsforsmalland smalldisadvantagedbusinesses.StrategicProcurementisavailabletoassistthePrimaryInvestigatorwiththe identificationofvendorsthatmeetspecificminority,womenowned,smallbusinessorotherrequirements. 4.TheSubcontractingPlanForm Oncesubcontractingopportunitieshavebeenidentifiedanddollarsandpercentagegoalscalculated,this informationisenteredonaSubcontractingPlanform.Somecontractingagenciesprovidetheseforms.The NationalInstituteofHealth(NIH),forinstance,willnotacceptasubcontractingplanthatisnotonanNIHform. However,mostagenciesareflexibleaslongastherequiredinformationisincluded.TheSubcontractingPlan formismodeledontheNIHformandgenerallyacceptedbyfederalcontractingagencies.Thecompleted SubcontractingPlanmustbesignedbytheindividualsubmittingitandsenttothecontractingagencyfor approval. 5.SubcontractingPlanReportingForm294 ThecontractingagencyrequiresthePrincipalInvestigatortocompleteonlinesemiannualreportingcharting his/herprogressinmeetingsubcontractinggoals.TheOfficeofSponsoredPrograms,alongwithStrategic Procurement,coordinatesthereportingwiththePrincipalInvestigator(s).Buyersshouldbealertedto subcontractinggoalsandshouldidentifysmallandminoritybusinessesatthestartofthecontractsinceitis difficulttomeetgoalsafterthemoneyhasbeenspent.Failuretodemonstratea"goodfaitheffort"canresultin
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theprimecontractorbeingassessedliquidateddamages.Thecompletedformmustindicatethenameofthe administratoroftheplan. 6.EPAGrant/CooperativeAgreementRequirementsForm570052A UniversityrecipientsofEPAgrantsandcooperativeagreementsarerequiredtosetaFairSharegoal.The PrincipalInvestigatormustreporthisprogressannuallytotheEPAonForm570052A.Thisformisavailable fromtheEPAandcanbecopied.Form570052A RegardlessofthedollarvalueofaprojectawardedaGrant,theFederalStateRevolvingFund(SRF)Grant Programrequiresthatanyprimecontractsorsubcontractsforservices,construction,goods,orequipment procuredbyaGranteetoimplementtheprojectfundedfromtheGrantmustcontaintheapplicableFederal FairShareMinorityandWomenOwnedBusinessEnterprises(M/WBE)UtilizationGoals. StrategicProcurementisavailabletoassistthePrincipalInvestigatorwiththeidentificationofvendorsthat meetspecificminority,womenowned,smallbusinessorotherrequirements.

DEBARMENT
TheFederalAcquisitionRegulation (FAR)52.2095requiresthatHarvardobtainwrittencertificationfromvendorsreceivingapurchaseorderor commitmentof$25,000andoverandmadewithFederalfundsthattheyhavenotbeendebarred(prohibited) fromdoingbusinesswiththeFederalGovernment.AprimecontractorsuchasHarvard,whoknowinglydoes businesswithadebarredvendor,riskshavingitsFederalcontractterminated. CausesforDebarment Avendorisdebarredforseriouscriminaloffensessuchasembezzlement,theft,forgery,bribery,andotheroffenses indicatingalackofbusinessintegrity.Dependingonthespecificcause,thelengthofthedebarmentcanbe anywherefromthreeyearstoindefinitely.

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CertificationRequirements ThebuyermakingthepurchaseisrequiredtoobtainasignedDebarmentCertificationFormfromthevendorprior tomakingapurchasecommitment.Typically,thisisdoneaspartofaquotationprocessorimmediatelypriorto placingtheorder.Thevendorcanemail,mail,orfaxthecompletedformtothebuyer.Thesigneddebarment certificationformshouldberetainedlocallyalongwiththeVJFforauditpurposes. AlthoughtheGeneralServicesAdministrationmaintainstheExcludedPartiesListSystem(EPLS)identifying debarredvendors,itisnotsufficientforpurchaserstoreferencethislistasameansofcertifyingthatavendoris notdebarred.SincetheFARrequiresthatawrittencertificationbeobtainedfromthevendor,theEPLSshouldbe usedonlyasareference. Ifprogresspaymentsgreaterthanorequalto$25,000willbemade,allprogresspaymentsareaddressedbythe originaldebarmentform.

SPONSOREDPURCHASESINHCOM
1.Approvalisrequiredforallsponsoredpurchases,regardlessofamount. 2.ReceivingisrequiredinHCOMforallsponsoredpurchases,regardlessofamount. 3.TheVendorJustificationFormcanbeaccessedwithinHCOM,andcompletedatthetimeoforder. 4.InformationabouttheDebarmentFormcanbefoundinHCOMwithalinktotheforminABLE.

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