Business Analyst
Business Analyst
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued
you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64
countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies
to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst
Function:
The Global Risk and Compliance function has responsibility for risk management covering retail
and wholesale credit, market trading and treasury, operations, security and fraud risk, climate,
risk models and risk strategy together with financial crime and compliance. This is done in
support of HSBC’s regions and global lines of business.
Risk & Compliance Transformation (CT) ensures effective and efficient definition, planning,
management and execution of global change programmes related to financial crime risk,
supporting the business teams and HSBC to meet its regulatory commitments and covers key
areas such as money laundering, sanctions and anti-bribery and corruption.
Role:
Business Analysts are at the centre of how Transformation shapes, delivers and embeds change
working with the business and our delivery partners. They are typically responsible for
Requirements Management, Design, Change Management and Implementation Management.
Business Analysts work collaboratively with delivery partners and subject matter experts in
gathering, translating and clarifying requirements and defining design options. In systems related
projects and programmes, the role holder will support technology delivery partners with the
translation of business requirements and designs into more detailed functional requirements and
designs, often representing the voice of the customer and business in these discussions.
The Business Analyst Change Management activities span from early change planning and
audience analysis; through to designing and delivering change interventions (e.g.
communications, training, support, organisation alignment); and tracking and taking actions on
change readiness, adoption, and feedback. They are also responsible for Implementation
Management, including planning, controlling and reporting on implementation of the change
‘product’, focusing on accelerating benefits and minimising risk during deployment.
Implementation activities will also include managing implementation readiness and managing the
early stages of implementation (e.g. pilot).
Transformation:
The role holder will work in Risk and Compliance Transformation (RCT) which manages the
Change the Bank investment portfolio and associated transformation activity on behalf of and
across the Risk and Compliance function globally. It is accountable for the global, cross functional
change agenda, delivering mandatory/regulatory and strategic change programmes on behalf of
Global Risk and Compliance, in partnership with regional teams and in support of business
partner control needs. It designs, leads and delivers large scale, complex global change across
multiple geographies and jurisdictions, impacting regions and business lines, including system,
people and process changes, ensuring the change programmes adhere to the change standards
laid out by HSBC and using mandated tools and methods.
Risk and Compliance Transformation is part of the Chief Operating Office (COO) sub function
which is responsible for providing services to ensure the efficient and effective management and
operational running of the function.
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Qualifications
Graduate or Post Graduate with 8+ yrs of experience as a Business Analyst
Change management and implementation management techniques and approaches
Experience gathering requirements and conducting design activity, with a mix of business,
operations and technology focused projects
Exposure to business case development and a sound understanding of how design enablers
underpin business benefits, Agile expertise
Strong experience of delivering change into different audiences and managing
implementation in banking environments (branch, contact centre, trading floor, operations,
head office etc).
Effective communication, inter-personal and negotiating skills
Excellent decision making and problem-solving ability
Sound judgmental skills to identify and resolve problems
Experience of managing resources using appropriate communication, delegation and
planning skills
Proven ability to work with senior stakeholders and business sponsors
Qualifications and Accreditations
HSBC is an equal opportunity employer committed to building a culture where all employees are valued,
respected and opinions count. We take pride in providing a workplace that fosters continuous professional
development, flexible working and, opportunities to grow within an inclusive and diverse environment. We
encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or
genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements,
political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all
applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our
Privacy Statement, which is available on our website.
INTERNAL