2024 RBA Guide
2024 RBA Guide
Employee Benefits
Table of Contents
Welcome .................................................................. 3
Eligibility.................................................................... 4
Important Contacts................................................. 20
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Welcome
Reformed Benefits Association is a non-profit organization providing insurance benefits to churches, denominational staff and
similar ministries. RBA is committed to delivering the highest level of benefits care with attentiveness, warmth and integrity.
We understand your ministry, and we’re qualified and prepared to work through the uniqueness that can be presented when
working with churches and non-profits. We’ll walk with you step-by-step to ensure you have comprehensive coverage for a
price that meets your budget. This brochure was designed to answer some of the basic questions you may have about your
benefits. Please take the time to review this brochure to make sure you understand the benefits that are available to you and
your family—then be sure to take action.
This document is distributed at open enrollment each year to serve as the summary of material modifications for the
Reformed Benefits Association’s health and welfare plan. Please see the benefit descriptions and charts for detailed
information on the benefit plans. When referencing the guide and the Summary Plan Description (SPD), the SPD
should be considered the governing document.
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Eligibility
If you work at least 30 hours per week, you are eligible for
To Enroll or Make Changes for 2024:
benefits. Most of your benefits are effective on the first day of
• Go online to https://reformedbenefits.bswift.com
the month following your date of hire. You may also enroll your
eligible dependents for coverage. This includes the following: • Call toll-free 844-643-1131
Part-time employees (at least 20 hours per week) are eligible for benefits at employer’s discretion.
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Medical Plans
Medical insurance is essential to your well-being and our medical coverage provides you and your family the protection you
need for everyday health issues or when the unexpected happens. You have three plan options available to you through UMR
and Surest. Note that the UMR plans do have out-of-network benefits but, the Surest plan does not have out-of-network
benefits. It is always more cost effective for you to see in-network providers.
• Annual deductible amount – The amount you pay each year for eligible in-network and out-of-network charges before
the plan begins to pay.
• Out-of-pocket maximums – The most you will pay each year for eligible network services including prescriptions.
After you reach your out-of-pocket maximum, the plan picks up the full cost of covered medical care for the remainder
of the year.
• Copays – A copay is a fixed amount you pay for a health care service. Copays do not count toward your deductible
but do count toward your annual out-of-pocket maximum.
• Coinsurance – Once you’ve met your deductible, you and the plan share the cost of care, called coinsurance.
For example, you pay 20% for services and the plan will pay 80% of the cost until you have reached your
out-of-pocket maximum.
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Medical Plan Comparison
Coinsurance
* After deductible
The Surest plan offers set copays for ALL services with no deductible, but all copays accumulate towards your out-
of-pocket maximum. Surest uses the same network as the UMR plans but provides copay ranges based on provider
selection. You still have full access to the same providers as with UMR, but have the opportunity to pay lower copays for
certain providers, as well as have a copay amount confirmed for ALL services (surgeries, etc.) before your date of service
(no more balance bills!). You will not see the above mentioned “heart” ranking if you enroll in the Surest plan but will
receive lower copays if you see higher quality providers.
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Pharmacy Benefits
* After deductible
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Medical Plan Resources & Tools
You may have different programs and resources available to you depending on if you have enrolled in the Surest plan or
a UMR plan, but both plans offer robust resources. See below for a comparison and further information on all resources
embedded into both plans.
SUREST PLAN
(FOR ALL RESOURCES BELOW, VISIT UMR PLAN
YOUR SUREST APP)
Visit the Surest app to receive assistance with any MyQHealth is available to all UMR members. See
Concierge Support
medical & prescription benefits page 10 for more details and contact info
Virtual Telemedicine
Telemedicine works best for non-emergency
medical issues and questions, if you traveling Virtual telemedicine is available to all UMR members
FREE virtual telemedicine is available to all Surest
and in need of medical care, or if you need through Teladoc for $20 per visit. Visit the Teladoc
members through Dr. On Demand. Visit the Surest
care after normal business hours or on app or text “Get Started” to 469-844-5637 for
app for more information.
weekends. Common conditions treated more information.
include colds, flu, ear infections, sinus
infections, skin inflammation, and more.
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Other UMR Plan Resources Other Surest Plan Resources
Real Appeal Virtual Primary Care
Real Appeal is a weight loss program that incorporates If you choose to seek primary care virtually vs. in person,
small goals each day to guide you toward a healthier Dr. On Demand provides FREE Virtual Primary Care to
life. Through your coach’s guidance and support, group all Surest members! Virtual Primary Care is more of an
sessions, educational material and activities. Real enhanced virtual visit than standard telemedicine and
Appeal will track your daily progress. You can enroll in provides a more convenient option for you to build a
Real Appeal by visiting enroll.realappeal.com. relationship with a PCP.
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MyQHealth Care Coordination
A personalized, guided health care experience
MyQHealth is available to all UMR plan members. MyQHealth will be your primary contact and assist you with all your health
care-related issues and questions. MyQHealth Care Coordinators organize and simplify your medical and prescription benefits
to provide you with a better experience when you need care. From medical claims to checkups and even precertifications,
your Care Coordinators are with you every step of your health care journey. If you are a Surest member, please visit your
Surest app to find resources available to assist you with your medical and prescription benefits.
Search for a medical procedure and find Manage chronic conditions Save hundreds to thousands of
providers in your area. with health routines. dollars on out-of-pocket costs.
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Mobile Health
Mobile Health is RBA’s wellness activity and health and wellbeing mobile application, and is available to all UMR and Surest
members. Mobile Health provides resources such as Health Coaching and Health Care Navigation as one central hub for all
things health and wellbeing! Members and their spouses both have access to Mobile Health in 2024.
Getting Started
1. Choose Your Device
You can choose to access Mobile Health using a smartphone, tablet, computer, or
smart watch. No matter the device(s) you choose your experience will be the same.
You can download the app Mobile Health Consumer from Google Play or the
App Store.
You can also access Mobile Health Consumer using a web browser:
https://www.mobilehealthconsumer.com/web/pages/login.html
Mobile Health users can complete the following activities to earn Amazon Gift Cards:
• Registration and Completion of the Health Assessment
• Complete a Wellness Exam
• Complete 1 Journey to 100%
Be on the lookout for other ways to win rewards throughout the year, such as Team Challenges and Raffles!
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Supplemental Medical
Just as it sounds, Supplemental Medial Plans – Accident and Critical Illness insurance – can help you pay for costs you
may incur after an accidental injury, illness or hospitalization. These plans are administered by Reliance Standard and are
100% voluntary.
Supplemental Medical Plans pays a fixed, one-time benefit amount which you can use for any purpose you like. It can help
pay for expenses not covered by your health care plan (such as your deductible or copays), lost income, child care, travel to
and from treatment, home health care costs or any of your regular household expenses.
Accident Insurance
How the Plan Works
Eligible Expenses
• On his way to work, John was in a car accident.
Sample Reimbursements
Physical Therapy
Ground Ambulance $150
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Critical Illness
Sample of Covered Conditions
How the Plan Works
• Tom suffered a relatively small stroke.
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Health Savings Account (HSA)
An HSA is a personal savings account you can use to pay for qualified out-of-pocket medical expenses with pre-tax dollars –
now or in the future. RBA does not administer the HSA. As a member, you must enroll in an HSA through your employer or
by opening your own account through a bank.
Eligibility
You must be enrolled in the High Deductible Health Plan.
Your Contributions
You contribute on a pre-tax basis and can change how much you contribute from each paycheck up
to the IRS maximum of $4,150 if you enroll only yourself, or $8,300 if you enroll in family coverage.
You can make an additional catch-up contribution if you are age 55.
Eligible Expenses
Medical, dental, vision and prescription drug expenses incurred by you and your eligible family
members.
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Health Reimbursement Account (HRA)
An HRA is an account that you can use to pay out-of-pocket medical expenses with pre-tax dollars. If you are enrolled in the
Premium Plan, you are eligible for the HRA. You can use HRA money to pay for eligible medical expenses for you and your
covered dependents. HRAs are also a way for an individual or a family to pay for medical expenses without the funds being
taxed by the government beforehand. The employee may not contribute to the HRA.
Expenses
» 2 office visits x $20 $40
» Urgent Care visit for injured foot $50
» Foot X-ray $120
» Annual physicals for entire family $0
» Annual OB/GYN exam $0
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Dental Plans
Taking care of your oral health is not a luxury, it is a necessity to long-term optimal health. With
a focus on prevention, early diagnosis and treatment, Dental insurance can greatly reduce
your costs when it comes to restorative, and emergency procedures. Preventive services are
covered at no cost to you and include routine exams and cleanings. You will only pay a small
deductible and coinsurance for basic and major services.
Delta Dental administers your Dental insurance. When you visit an in-network dentist, you
will maximize your savings. To find an in-network dentist, go to https://www.deltadentalmi.
com/Member/Using-Your-Benefits/Find-a-Dentist and click the Delta Dental PPO and
Delta Dental Premier search button. These in-network dentists have agreed to reduced fees,
meaning you won’t be charged more than your expected share of the bill.
* When you receive services from a Nonparticipating Dentist, the percentages in this column indicate the portion of Delta Dental’s Nonparticipating Dentist Fee that will
be paid for those services. The Nonparticipating Dentist Fee may be less than what the dentist charges, and you are responsible for that difference.
The network with the largest discount rate is the Delta Dental PPO. By utilizing a provider in the Delta Dental PPO, you can
make your claim dollars go farther.
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Vision Plan
Healthy eyes and clear vision are an important part of your overall health and quality of life. You may enroll yourself and your
eligible dependents or you may waive vision coverage. You do not have to be enrolled in medical coverage to elect vision
coverage or cover the same dependents under medical and vision.
EyeMed administers the Vision insurance. The vision plan utilizes the Insight Network. To find an in-network provider, go to
www.eyemed.com and select “Find an Eye Doctor.”
The table below summarizes the key features of the vision plan. Please refer to the official plan documents for additional
information on coverage and exclusions.
Vision Plan
IN-NETWORK OUT-OF-NETWORK
YOU PAY REIMBURSEMENT*
Cost
Exam $0 Up to $40
Frames $0 copay, $160 allowance; 20% off balance over $150 Up to $88
Premium Progressive
» Tier 1 $110 Up to $40
» Tier 2 $120 Up to $40
» Tier 3 $135 Up to $40
» Tier 4 $90 copay, 80% less $120 allowance Up to $40
Contact Lenses**
Conventional $0 copay, $175 allowance; 15% off balance over $175 Up to $140
Benefit Frequency
* You are responsible to pay the out-of-network provider in full at time of service and then submit an out-of-network claim for reimbursement. You will be reimbursed
up to the amount shown on the chart.
** For prescription contact lenses for only one eye, the Benefit will pay one-half of the amount payable for contact lenses for both eyes.
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Life and Accidental Death &
Dismemberment (AD&D) Insurance
Life insurance pays a lump-sum benefit to your beneficiary(ies) to help meet expenses in the event of your death. AD&D
Insurance pays a benefit if you die or suffer certain serious injuries as the result of a covered accident. In the case of a
covered accidental injury (e.g., loss of sight, loss of a limb), the benefit you receive is a percentage of the total AD&D coverage
you elected based on the severity of the accidental injury. This coverage is administered by Reliance Standard.
The Basic Life and AD&D benefit available is based on an employee’s class. Class 1 includes full-time employees and Class 2
is comprised of part-time domestic employees regularly scheduled to work 20 - 29 hours per week. Class 3 includes full and
part-time Ordained employees formerly of ARC. Your organization determines whether option 1 or option 2 is offered.
Imputed Income
Under current tax laws, imputed income is the value of your
Basic Life insurance that exceeds $50,000 and is subject to
federal income, Social Security, and state income taxes, if
applicable. This imputed income amount will be included in
your paycheck and shown on your W-2 statement.
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Disability Insurance
Disability insurance can keep you financially stable should you become disabled and unable to work. It can help provide a
sense of security, knowing that if the unexpected should happen, you’ll still receive a monthly income.
Class 1: 66.67% of your pre-disability earnings, up to a maximum of $5,000 per month until you recover or
reach your Social Security Normal Retirement Age (SSNRA), whichever is sooner
Class 2: 60% of your pre-disability earnings, up to a maximum of $5,000 per month until you recover, your
Coverage
Social Security Normal Retirement Age (SSNRA), whichever is sooner
Class 3: 66.67% of your pre-disability earnings, up to a maximum of $5,000 per month until you recover, your
Social Security Normal Retirement Age (SSNRA), whichever is sooner
A qualifying disability is a sickness or injury that causes you to be unable to perform any other work for which you are or
could be qualified by education, training or experience.
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Important Contacts
Coverage Contact Phone Website
MyQHealth 877-498-1382 www.myrbabenefits.com
Teladoc 469-844-5637 www.member.teladoc.com
Talkspace N/A talkspace.com/connect
Medical (UMR Plans) Livongo 800-945-4355 www.myrbabenefits.com
Hinge Health 855-902-2777 hingehealth.com/rba
Real Appeal N/A enroll.realappeal.com
Cariloop 972-325-5836 cariloop.com/rba
Surest
Dr On Demand
Talkspace
benefits.surest.com
Medical (Surest Plan) Virta 866-683-6440
or visit your Surest app
Kaia Health
Cove
2nd MD
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This brochure highlights the main features of the Reformed Benefits Association Employee Benefits Program. It does not
include all plan rules, details, limitations and exclusions. The terms of your benefit plans are governed by legal documents,
including insurance contracts. Should there be an inconsistency between this brochure and the legal plan documents,
the plan documents are the final authority. Reformed Benefits Association reserves the right to change or discontinue its
employee benefits plans at any time.