HCMC UNIVERSITY OF TECHNOLOGY & EDUCATION ENGLISH 4 - READING

FACULTY OF HIGH QUALITY TRAINING End-of-term Test

Invigilator 1 Invigilator 2 Code: EHQT230437
Semester: 1
School year: 2018-2019
Marker 1 Marker 2 Date: 25/12/2018
Raw score: Raw score: Duration: 75 minutes.
Questions: 100
Pages: 16
Converted score Converted score Student’s name: ........................................
Student ID No.: .........................................
Ordinal No.: ............. Room: .....................
No materials are allowed.

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trắc nghiệm

ANSWER SHEET

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PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given
below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C),
or (D) on your answer sheet.

1. ____ you want to receive additional information 9. Mr. Chan's main role in the company for the
regarding the services we offer, please log onto next two weeks is to look ____ the right person to
our website at www.healthclub.com today. take over Mr. Shaw's position when he leaves at
(A) If (B) For the end of the month.
(C) Despite (D) Whether (A) in (B) for
2. In order to become a member of the country (C) over (D) from
club, applicants have to meet the strict ____ set by 10. Probe Magazine conducted a survey asking
the club president. one thousand employees who work in low paying
(A) require (B) requires industries to express ____ their biggest concerns
(C) requiring (D) requirements are.
3. The outcome of our meeting today with the (A) how (B) when
board of directors will ____ the course of action (C) what (D) which
we will take this year. 11. For this weekend only, Bad Boys Electronics
(A) determine (B) determines Store is celebrating its first year in business with
(C) determining (D) determination up to thirty percent ____ on all items in the store.
4. Because many of the warehouse workers were (A) retail (B) market
out sick today, Mr. Miller had to stock the goods (C) economy (D) discounts
on the shelves ____. 12. The automobile parts we requested for our
(A) itself (B) himself customer got here on ____.
(C) herself (D) themselves (A) authority (B) condition
5. Please accept our ____ apology for the (C) schedule (D) appointment
inconvenience this delay is causing all the 13. John is a bit nervous because he will give a
passengers here at Pearson International Airport. speech ____ the board members this afternoon.
(A) sincere (B) original (A) by (B) on
(C) estimated (D) completed (C) to (D) during
6. The majority of the contract ____ that took 14. The new, expensive software was purchased to
place during the year were handled by lawyers help keep better ____ of the clients we have here
from a local law firm. at our company.
(A) negotiate (B) negotiations (A) records (B) states
(C) negotiable (D) negotiator (C) points (D) marks
7. It will be next to impossible to ____ a room at 15. A rain shower ____ by cold winds is expected
the Ashton Hotel this week because of the film to reach our region by this evening.
festival. (A) accompany (B) accompanied
(A) reserve (B) respond (C) accompanying (D) will accompany
(C) connect (D) appoint 16. The special deal offered by our supplier will
8. The new sports complex will accommodate an last only for a ____ time.
Olympic-sized swimming pool and other ____, (A) limited (B) minor
including a fitness center and a spa, to name just a (C) partial (D) lower
few.
(A) facilities (B) categories
(C) qualities (D) supplies

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17. ____ something drastic happens before 26. The new store, ____ is currently undergoing
midnight, the postal workers will most likely walk construction, will have its grand opening sometime
out on their jobs. next spring.
(A) Also (B) Except (A) who (B) where
(C) Unless (D) Therefore (C) when (D) which
18. Due to popular demand by the staff members, 27. Our staff prefers to fly than to use other modes
the scheduled talk by Mr. Smith will take place of transportation since it is much more ____.
____ Room 15 instead of Room 20 as was first (A) optional (B) protective
planned. (C) excessive (D) convenient
(A) in (B) on 28. Mr. Bonn reassured everyone that a ____ copy
(C) of (D) as of the report will be available by this afternoon's
19. Hotel employees are reminded to be ____ and meeting.
courteous, especially to first-time guests. (A) revise (B) revising
(A) friend (B) friends (C) revision (D) revised
(C) friendly (D) friendship 29. Our latest customer ____ survey reveals some
20. Golf Weekly is a newly published magazine problems in the after-sales service area, especially
that caters ____ to experienced and inexperienced the lack of a telephone hotline.
golfers who are just learning to play the game. (A) satisfying (B) satisfied
(A) both (B) neither (C) satisfaction (D) satisfactory
(C) either (D) so 30. Our ongoing, ____ development seminars
21. We are seeking an ____ to represent us in talks allow staff members to develop their skills in
with our Japanese clients. various directions.
(A) interpret (B) interpreter (A) profession (B) professionally
(C) interpreting (D) interpretation (C) professional (D) professionalism
22. A new booklet explaining the process of course 31. The Springborg Hotel chain's attention to detail
selection along with counseling services is ____ to and business-friendly pricing structure make our
any student interested in receiving help. hotels ____ to any others in the mid-priced hotel
(A) potential (B) available bracket.
(C) expressed (D) approaching (A) better (B) improved
23. ____ Mr. Bingham's promotion became (C) superior (D) advanced
official, many of his colleagues have approached 32. During the one-month trial period, customers
him to congratulate him. are under no ____ to sign any contracts.
(A) Despite (B) Still (A) pledge (B) promise
(C) Since (D) During (C) obligation (D) engagement
24. All of our stores will be extending their 33. In the interests of consumer safety, the senior
business hours during the holiday season, but we management unanimously ____ to recall all
will go back to our ____ hours after the new year. versions of the Alphington and Executive sedans.
(A) regular (B) regulars (A) settled (B) picked
(C) regularity (D) regularities (C) decided (D) established
25. Some of our clients have complained that the 34. A senior management committee believes that
time it takes to get a ____ from a service we should immediately ____ the new government
representative is enough to make them not want to guidelines on sexual harassment.
use our services again. (A) spend (B) waste
(A) response (B) responding (C) achieve (D) implement
(C) responded (D) respond

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 35. ____ your order, please complete the following 38. The task of the high-profile planning committee
form, including your credit card details, and click will be to ____ the Asian Games organizers to
on the "submit" button. choose our city as the site of the next games.
(A) Place (B) Placed (A) convince (B) dispose
(C) Placing (D) To place (C) present (D) state
36. All staff members are reminded that you should 39. The catering unit ____ that all patrons complete
not use the executive restroom ____ you have the questionnaire so that we can provide the best
written authorization to do so. possible service at the most reasonable cost.
(A) for (B) unless (A) assures (B) questions
(C) without (D) although (C) requests (D) understands
37. The Personnel Department has lost no time 40. Talentspotters Agency is now ____ fashion
seeking a ____ for Dr. Roberts, who recently models and actors with portfolios who wish to work
retired after 30 years of service. in advertising, film, or television.
(A) consideration (B) replacement (A) looking (B) seeking
(C) maintenance (D) position (C) extending (D) equipping

PART 6
Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text. Four
answer choices for each question are given below the text. Select the best answer to complete the text.
Then mark the letter (A), (B), (C), or (D) on your answer sheet.

Questions 41-43 refer to the following announcement.

Want to discover the latest trends in International Business? Sign up for our free workshops, to be held
October 2-6. Register now online! Starting Sept. 1, employees will be able to access a new workshop
registration system at www.employeetraining.com. To enter the site, a staff ID number and password are
required. If you don't already have these, contact your immediate supervisor. Employees are encouraged
to sign up early for workshops, as the number of participants is (41)____ to 50 per session. Provided that
seats remain available, employees can easily register for sessions. If a session is (42)____, however, staff
can request that they be contacted if a space opens up.
The upcoming sessions (43)____ on the 5th floor of the Stafford Suite building.

41. (A) limit (B) limited (C) limiting (D) limitation

42. (A) solid (B) full (C) done (D) used
43. (A) will be held (B) have been held (C) are holding (D) were held

Questions 44-46 refer to the following article.

A long time ago, this part of the town used to be a place where people came to relax and get away from
their stress. Although this was (44)____ a shelter for people to escape, it has now become a chaotic and
noisy market area.
Up until a few years ago, it wasn't as bad as it is now. Although it is true that some people in the
neighborhood supported the expansion of the market a few years ago, now most of them (45)____ that it
has gotten out of control and created many serious problems for the area.
(46)____, it might have already gotten too far out of control. What we really need right now is not a mere
intervention by civilians but strong action from the mayor's office.

44. (A) only (B) once (C) so (D) probably

45. (A) would have agreed (B) would agree (C) agreeing (D) had agreed
46. (A) In fact (B) Despite (C) On the other hand (D) Although
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Questions 47-49 refer to the following letter.
September 9th
Linda Sylstra
178 Silverlake,
Willoughby, Ohio 44098

Dear Ms. Sylstra,

Congratulations! We're writing this letter to inform you that we've decided to offer you the (47)____ that
you applied for.
As mentioned in the job description, you will be meeting with executives from our partner companies.
Because of the company's policy, you will always accompany our general manager, David DeKlerk,
whom you (48)____ in the job interview.
Not only for security reasons but also for the smooth transition into this job, please notify us whether you
will (49)____ this job offer or not no later than September 13th.
Please make sure to complete all the documents enclosed if you wish to take the position. Thank you for
applying to our company and we wish you the best of luck.

47. (A) job (B) employee (C) employer (D) candidate

48. (A) met (B) meeting (C) will be met (D) have been meeting
49. (A) respond (B) accept (C) answer (D) replace

Questions 50-52 refer to the following article.

GreatMart is concerned about customer satisfaction. In order to make sure its customers are happy,
management has implemented several policies to facilitate the returns process. In each GreatMart
location, a counter at the front of the store is available for customers to return items with a receipt.
Customers can now have their money (50)____ quickly and efficiently.
The reason for the return is never asked. Customers are just asked to bring the item back in its original
box. GreatMart guarantees the best deals in town because customers are allowed to use any coupon in
the local newspaper, (51)____ it is from another store.
Because of this, customers will always feel that they are getting a bargain. The aim of GreatMart's CEO
initiative is to ensure that all the best products in the market are (52)____ in the store at all times. This
ensures that customers have no need to shop elsewhere.

50. (A) refreshed (B) refunded (C) refused (D) regarded

51. (A) and yet (B) so that (C) even as (D) even if
52. (A) comfortable (B) available (C) suitable (D) flexible

PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, e-
mails, and instant messages. Each text or set of texts is followed by several questions. Select the best
answer for each question and mark the letter (A), (B), (C), or (D) on your answer sheet.

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Questions 53-54 refer to the following notice.

53. Why was the notice sent? 54. What is mentioned about the doctor’s office?
(A) To advertise a doctor’s services (A) It has openings for new patients.
(B) To cancel a meeting (B) It charges a fee for late cancellations.
(C) To remind a patient about an appointment (C) It is no longer open on Mondays.
(D) To inform a doctor of a telephone call (D) It calls people 24 hours before their visit.

Questions 55-56 refer to the following notice.

55. In which of the following ways are you NOT 56. What time does the Library close on
able to contact the library if you have a Fridays in June?
question? (A) 5:00 p.m.
(A) by telephone (B) 6:00 p.m.
(B) by e-mail (C) 8:30 p.m.
(C) by letter (D) 9:00 p.m.
(D) by dropping in

Questions 57-58 refer to the following notice.

Computer donations requested!
The Filmore Community Center is asking for donations of used computers. The center will gladly
accept any desktop or laptop computers, provided that they are still functional. Computer accessories
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 will also be welcome; however, we do not have any need for printers at this time. Please drop off any
donations at the front desk of the community center. These computers will be used for adult community
classes on basic computer functions, typing, and Web-page design. The community center's classes are
free for the Filmore community. Classes are scheduled to begin in January.
Please call 555-0319 for more details.

57. What would most likely not be accepted as 58. How will the donations be used?
a donation? (A) To teach children how to use computers
(A) An old laptop computer (B) To train adults in computer skills
(B) A used computer keyboard (C) To provide computers to needy families
(C) A working printer (D) To supply local schools with computers
(D) A working monitor

Questions 59-61 refer to the following e-mail.

*E-mail*
From: Summers, Jennifer
To: Editing staff
CC: Management, supervisory staff
Subject: Unclaimed print copies

Hi, all,
A box has been placed next to the printer for unclaimed print copies to avoid a mess of papers being
left on the printer table at the end of the day.
I'd like to remind you to pick up all your copies as soon as possible after you print them. This has been
the clear guideline for several months now, so please try to follow through with it. It is particularly
important that confidential documents be picked up immediately after printing.
Thank you for your cooperation.
Jennifer

59. What problem does the e-mail address? 61. Why does Jennifer thank the employees?
(A) The printer is not working properly. (A) To indicate that the managers are pleased
(B) The area around the printer has been left (B) To acknowledge their efforts over the last few
untidy. months
(C) Employees were not told of a change in (C) To emphasize the importance of their work
guidelines. (D) To encourage them to do what she has asked
(D) Office regulations are unclear.
60. What does Jennifer ask the employees to
do?
(A) Keep confidential papers off their desks
(B) Check with a supervisor for instructions
(C) Collect documents from the printer table
(D) Cover the printer at the end of each day

Questions 62-63 refer to the following information.

MANORVILLE
Cosmetics Company
Your Opinion Could Be Worth $500

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 The Manorville Cosmetics Company is committed to providing you with quality products and excellent
service. That is why we want to learn more about your shopping needs and expectations. Please
complete the brief survey on the back of this card and mail it to us using the envelope provided. No
postage is necessary.
Once we have received your response, your name will automatically be entered in a drawing and the
lucky winner will be awarded a $500 gift certificate, good for one or more of our products.
The deadline for submission of your response is May 20. Thank you!
Sincerely,
Mary Cartwright
Director of Customer Relations

62. What is the purpose of this note? 63. What will one of the customers receive?
(A) To thank customers for a purchase (A) A gift certificate
(B) To ask customers for their opinions (B) A dinner for two people
(C) To announce the winner of a contest (C) A cash prize of $500
(D) To inform customers of a new service (D) A drawing by a famous artist

Questions 64-65 refer to the following memo.

Goodman Theater Company
CONFIDENTIAL
Date: July 11
To: Charlie Ullman
From: Gordon Furr
Re: Budget Approval Concerns
Thank you for attending Wednesday's meeting. I'm glad that after exploring several possibilities we
were able to come to an agreement on ways to reduce spending in next year's equipment budget.
Because of this $2,000 reduction, I have no doubt that our chairperson Renee Walker will approve the
new budget at Friday's meeting. See you in the conference room on Friday.

64. What problem is mentioned in the 65. What is Renee Walker expected to do on
memo? Friday?
(A) A meeting had to be rescheduled. (A) Approve a budget
(B) A conference room is unavailable. (B) Order equipment
(C) Spending had to be reduced. (C) Attend a theater performance
(D) Some money was lost. (D) Plan a theater schedule

Questions 66-68 refer to the following advertisement.

RESERVATIONS
To ensure a table at SkyCity, at the top of Seattle's Space Needle, reservations are recommended.
To make a reservation call: 206-905-2100 or 800-937-9582.
Groups are welcome but must be scheduled in advance and are limited to no more than 21 guests. Parties
of 10 or more cannot be accommodated May 31 through September 3.
Your elevator ride and Observation Deck visit are complimentary with your reservation at SkyCity.
Reservations are available for seating during the following hours:
Lunch Monday - Friday: 11:00am - 3:00pm
Brunch Saturday & Sunday: 10:00am - 3:00pm
Dinner Sunday - Thursday: 5:00pm - 9:00pm
Friday & Saturday: 5:00pm - 10:00pm

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 66. What kind of a place is SkyCity? 68. What time on Friday can you NOT reserve
(A) a restaurant a table?
(B) a ship (A) 10am
(C) a museum (B) 2pm
(D) a theme park (C) 9pm
67. When could you go with a party of 12 (D) 10pm
people?
(A) February 2nd, without needing a reservation
(B) June 24th, with a reservation
(C) May 3rd, with a reservation
(D) You cannot go with a group of 12 people.

Questions 69-71 refer to the following e-mail.

To: All Employees
From: Jason Byrne
CC: Brian Weston
Subject: Software Training Session
I'm sending out this reminder that we are holding Software Training Sessions this Friday in the
Computer Lab. There will be a morning session and an afternoon session, so be sure to sign up for your
preference in the IT office if you haven't already. Each session should take about four hours.
I'm sure you realize the importance of these sessions, as there has been considerable discussion of our
company's decision to change from Windows to Linux running systems, and concern about making a
smooth transition. I want to say again that we are not expecting any difficulties. Utrans is a very user-
friendly program. Dr. Brian Weston will be doing the training, and you will be in good hands.
Jason Byrne, Manager, IT Department

69. What is the e-mail's purpose? 71. Approximately how much of the workday
(A) an announcement do the training sessions fill?
(B) a reminder (A) all day
(C) a warning (B) half a day
(D) a guide (C) a couple of hours
70. How do employees know which session to (D) approximately four minutes
go to?
(A) They just turn up when they can.
(B) They ask at the IT office.
(C) They are informed in the email.
(D) They choose themselves.

Questions 72-73 refer to the following letter.

Jasmine Wilson
12 B 44th Street Apt. 14
New York, NY

Dear Ms. Wilson,

Thank you for your application expressing interest in working with us at the Central Hospital.
Unfortunately, we have a full staff of nursing professionals at this time, and there is not an opening
available for someone with your skills and qualifications. However, we have put your resume on file, as
positions regularly come up.
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 Thank you again for your interest, and good luck.
Sincerely,
Katherine Jones,
Hiring and Personnel

72. What did Jasmine Wilson do? 73. How often does the Hospital have job
(A) ask for a job openings?
(B) turn down a job (A) never
(C) accept a job (B) very rarely
(D) offer a job (C) quite often
(D) always
Questions 74-75 refer to the following memo.
MEMORANDUM
TO: Marketing Department
FROM: Jo Worthing
ATTENTION: URGENT

There has been a change of specifications for our product, following responses from Wednesday's
presentation. Please come to my office and collect a copy of the document outlining the changes that
are being made, and see that all of the marketing and PR outputs that you are involved with are updated
and correct. If you have any questions after reading the document, don't hesitate to contact me.
Jo Worthing
Product Development

74. How do the recipients find out what 75. What does Jo Worthing's job involve?
changes have been made? (A) secretarial duties
(A) by reading a document (B) selling products
(B) by going to a presentation (C) developing products
(C) by asking Jo Worthing (D) marketing products
(D) by checking marketing outputs

Questions 76-80 refer to the following letter.

Kyushu Technologies
October 5
Ms. Chatura Visweswaran
Senior Researcher
Supertech Microelectronics
Mumbai, India

Dear Ms. Visweswaran,

I appreciate the information you recently sent me about the laser technology conference in Mumbai
from November 10 to 13. Due to a prior engagement. I will not be able to attend the conference myself.
However, I will be sending three technicians from my division. I am sure that they will benefit greatly
from this experience.
They will likely attend the second half of the conference, as the topics being coveted in the first half are
not applicable to our work here. This means that my technicians will be attending the conference on
November 12 and 13.

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 After scheduling the technicians for various workshops, I will contact you to set up a meeting between
your project managers and my technicians on one of the two evenings. I hope they will be able to
explore a potential collaboration on our upcoming project on memory recording devices (Project MRD-
4).
I hope your opening day presentation goes well and I look forward to reading the transcript as soon as it
is available. Thank you again.
Kaori Inose
Laser Mechanics Division
Kyushu Technologies
Fukuoka, Japan

76. What does the letter suggest about Ms. 79. When will Ms. Visweswaran give her
Visweswaran? presentation?
(A) She works in Fukuoka. (A) On November 10
(B) She contacted Ms. Inose earlier. (B) On November 11
(C) She is interested in hiring Ms. Inose's (C) On November 12
technicians. (D) On November 13
(D) She has just completed a project on memory 80. How will Ms. Inose learn the details of
recording devices. Ms. Visweswaran's presentation?
77. The word "engagement" in paragraph 1, line (A) She will attend in person,
2, is closest in meaning to ____. (B) Her technicians will give her a summary.
(A) obligation (C) She will watch a video recording.
(B) encounter (D) She will read a written version.
(C) proposal
(D) purpose
78. What proposal does Ms. Inose make?
(A) That she conduct a workshop
(B) That her technicians attend the entire conference
(C) That the registration deadline be extended
(D) That the two companies work together

Questions 81-84 refer to the following letter.

STAR TRAVEL
41 Main St.
North Windsor, CT 06075
1-888-555-7642

Mr: Donald Bertram

March 1
19 Belles Lane
South Windsor, CT 06074
Account Number 8821

Dear Mr. Bertram:

Enclosed you will find the tickets for your April 18 flight to Brazil. We suggest you arrive at the airport
two hours before your flight is scheduled to depart. Along with your plane tickets, I have enclosed a
copy of your final itinerary and the luggage tags you will need for your tour. Everything has been

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 charged to your credit card, as you requested. Please note that a charge of $110 has been added for the
meal plan you chose for the week at the hotel. We would like to remind you that you are responsible for
obtaining travel visas. Feel free to contact me so that I can go over the information with you or answer
any questions you might have.
Sincerely,
Gloria Farelli

81. Who most likely wrote this letter? 83. What is NOT enclosed with the letter?
(A) A hotel clerk (A) Suitcase labels
(B) A travel agent (B) A tour schedule
(C) A tour guide (C) Travel visas
(D) A flight attendant (D) Airplane tickets
82. According to the letter, what will happen on 84. For what has Mr. Bertram been charged
April 18? extra money?
(A) The itinerary will be finalized. (A) A meal plan
(B) The tour will be advertised to the public. (B) A replacement ticket
(C) Mr. Bertram's credit card will be charged. (C) Transportation to the airport
(D) Mr. Bertram will leave for Brazil. (D) Heavy luggage

Questions 85-86 refer to the following advertisement.

Job Fair
Metzger. Airlines
Metzger Airlines is seeking international flight attendants and will hold a job fair on Tuesday, March 1,
beginning at 9:00 A.M. at the Metzger Airlines Corporate Center in Miami.
Requirements:
• Must be able to work nights, weekends, and holidays
• Must be at least 21 years old
• Must be prepared to relocate
• Must have superior communication skills
• Must function well in stressful situations
• Must work well with others
Mettger Airlines offers all employees paid vacations, semi-annual raises, professional development
courses, and much more.
Interested individuals should he prepared to submit a résumé and complete an application at the job
fair. Initial Interviews will take place fluxing the afternoon.
Successful candidates will spend six weeks at the Metzger Airlines Training Facility in Tokyo. After
completion of the training program, newly certified flight attendants will be based in Barcelona or
Milan.

85. What is NOT a stated requirement for 86. Where will successful candidates train to
becoming a Metzger Airlines flight attendant? become flight attendants?
(A) Willingness to work on holidays (A) In Miami
(B) Willingness to move to a new city (B) In Tokyo
(C) A minimum age of 21 (C) In Barcelona
(D) A minimum of one year of experience (D) In Milan

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Questions 87-91 refer to the following e-mail and attachment.
To: Richard Brown
From: Tara Larson
Subject: restaurant booking? Cuisine:
Modern European
Hi Richard, Times:
I've found a promising-looking restaurant for our Lunch Tues - Sat Midday - 3pm.
company lunch; it's Bell's Diner. I went yesterday with my cousin Dinner Mon - Sat 7pm -
and her husband, and the food was really something. It's not the 10.30pm.
typical diner you might think of! It has an informal, friendly Closed Sundays.
atmosphere, sophisticated yet rustic decor, equally sophisticated Dress code:
modern European menu and rather elegant clientele. It is housed None
in a Victorian building split into two rooms, and I think one is Payment:
available for group reservations, so that would be ideal. All methods of payment
Shall I go ahead and make a reservation? Lunch goes on accepted except Diners
rather late in the afternoon, as you can see from the information Av. price:
I've attached, so there shouldn't be any problem if the design f24 and Under
meetings run a little over time.
Tara Larson
Reception

87. How does Tara Larson know the restaurant 90. What is Tara Larson's job?
is good? (A) waitress
(A) She knew from experience. (B) promoter
(B) A friend recommended it. (C) secretary
(C) She saw an advertisement. (D) designer
(D) She was told by Mr. Brown. 91. What is the earliest they could go for lunch?
88. What did Tara Larson think of the food? (A) 11:00
(A) She absolutely hated it. (B) 12:00
(B) She didn't have an opinion about it. (C) 01:00
(C) She thought it was okay. (D) 03:00
(D) She liked it very much.
89. The people eating in the restaurant are
described as ____.
(A) Victorian
(B) well dressed
(C) informally dressed
(D) typical diner customers

Questions 92-96 refer to the following letter and insert.

Resident
24 Ravencroft Lane
Portland, OR 34227

Dear Sir or Madam,

We are contacting you to inform you that due to work on the electricity grid, your area will be without
electricity for approximately 4 hours in the morning of September 12th. We hope that you understand

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 that this maintenance is necessary and we suggest that you read the insert on how to survive a power
cut in order to minimize your inconvenience.
Sincerely,
William Tyler,
Municipal Electricity

SURVIVING A POWER CUT

How you should prepare:
▪ Have a battery-powered radio tuned into a news station .to receive updates.
▪ Keep a supply of candles, but don't leave candles or heaters unattended. Place them where you won't
knock them over. A flash-light may be a safer alternative and keep the batteries renewed.
If power is interrupted:
▪ Switch off and unplug sensitive electronic appliances such as personal computers, video players,
satellite receivers, answering machines etc.
▪ Don't open freezers and fridges more than absolutely necessary.
▪ Leave a light on so you know when the power has been restored.
▪ Check to see if your neighbors are okay.
▪ Keep a flask of hot drink near you.
▪ Wrap up warm.
▪ Keep one room warm and stay in it.

92. What is the purpose of the letter? 95. What should NOT be turned on during a power
(A) to sell a product cut?
(B) to make an apology (A) electric lights
(C) to give a warning (B) computers
(D) to make a request (C) heaters
93. What is true about the power cut? (D) the telephone
(A) it is due to an accident 96. What is NOT recommended that you do during a
(B) it is unknown how long it will last power cut?
(C) it was planned in advance (A) help your neighbors
(D) it involves the whole city (B) defrost your fridge
94. What may not be completely safe? (C) keep warm
(A) a battery-powered radio (D) listen for updates
(B) leaving a light on
(C) a torch
(D) candles

Questions 97-100 refer to the following letter and leaflet.

May 18
Mary Ann Fisher
34 Victoria Street
Bristol, UK

Dear Ms. Fisher,

Thank you for your enquiry about our company, Tourism Victoria. I am delighted to hear you have
chosen our city to host your conference. Let me tell you a little about what our company can offer you.

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We can plan special events, entertainment and excursions such as eco-adventures, symphony concerts
and tours, for your delegates. We’ll be happy to provide you with information on how to arrange pre-
and post-event activities to suit your needs.
Tourism Victoria can also assist in promoting your organization's conference to stimulate delegate
attendance with brochures and lure pieces. We'll act as liaison between our 900-plus member
businesses and your planning committee.
I have enclosed an information leaflet on the Victoria Conference Center, which I highly recommend as
a venue for your conference.
Please contact me if you have any questions.
Sincerely,
Bob Whitehall
Marketing
Tourism Victoria, Canada

Victoria Conference Centre

Share Ideas, Be Inspired
In the heart of downtown Victoria, British Columbia, by the spectacular Inner Harbour is the Victoria
Conference Centre; a bright, modern and technically advanced meeting place that is most inviting.
The average size of the conferences we host is 450-1,000 delegates. However, we have hosted groups
as large as 2,500 delegates. Since conferences have distinct design and function space requirements,
defining a "maximum" size is truly dependent on the event. We work to make the space fit your
conference program. We are creative thinkers and enjoy working closely with clients to fashion the
perfect venue.

97. What is the purpose of the leaflet? 99. Where is the Victoria Conference Center
(A) to educate people located?
(B) to promote something (A) in the downtown area
(C) it is an invitation (B) near the downtown area
(D) it is a coupon (C) by the sea, outside town
98. What has been decided for sure by Ms. (D) 900 meters from the town
Fisher? 100. Where is Ms. Fisher from?
(A) She will work with Tourism Victoria. (A) England
(B) She will have a conference in the city of (B) Canada
Victoria. (C) United States
(C) She will hold the conference at the Victoria (D) Australia
Conference Center.
(D) She will arrange an eco-adventure.

THIS IS THE END OF THE READING TEST.

Chuẩn đầu ra của học phần (về kiến thức) Nội dung kiểm tra
[CĐR 1.2]: Xác định được bố cục bài thi TOEIC, mục đích và yêu cầu của từng Câu 1-100
phần thi.
[CĐR 1.3]: Lựa chọn chính xác từ vựng thường được kiểm tra trong bài thi TOEIC
dựa trên kiến thức về cách hình thành từ (tiền tố, hậu tố), sử dụng và nghĩa của từ.
[CĐR 1.4]: Có kiến thức cơ bản về văn hóa kinh doanh, các hình thức thư tín, Câu 1-100
thông báo, quảng cáo... cũng như các chủ đề phổ biến trong bài thi TOEIC.
[CĐR 2.3]: Đọc hiểu các loại văn phong khác nhau như mẩu tin ngắn, thông báo, Câu 1-100
quảng cáo, thư mời, email, bảng tóm tắt…, đồng thời có thể nhận diện và trả lời

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các các kiểu/ dạng câu hỏi, nắm bắt các loại thông tin, các dạng văn bản trong bài
thi TOEIC ở mức cơ bản.
[CĐR 2.4]: Đoán nghĩa thông qua phân tích cấu trúc từ và sử dụng từ vựng linh Câu 1-100
hoạt trong giao tiếp cũng như trong trong bài thi TOEIC.
Ngày 17 tháng 12 năm 2018
Thông qua trưởng ngành

Th.S Lê Phương Anh

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