Homelane Warranty
Homelane Warranty
com
Certificate of Warranty
This certificate of warranty (“Warranty Certificate”) is issued by Homevista Décor and Furnishing Pvt. Ltd. having
the registered brand name, HomeLane (“HomeLane”), and having its registered office at #728, Grace Platina, 1st
- 3rd Floor, CMH Road Indiranagar, Bengaluru.
This certificate is issued to original purchaser of warranted Products (as defined below);.
Name of the
Umesh Murali
purchaser
Address of
Hyderabad, Telangana, India
Installation
Scope of Work
2BHK
Scope of Warranty
This certificate of warranty covers the following products (“Products”) for the warranty periods provided below:
1. Cabinets made of laminated 16mm BWP, 17mm Prelam BWR, 17mm Prelam Commercial plywood – 5 years
2. Cabinets made of laminated 18mm MDF – 5 years
3. Cabinets made of pre-laminated 18mm particle board – 5 years
4. Shutters of all finishes and all materials – 5 years
Warranty Terms
1. HomeLane warrants to the original purchaser that all Products will be free from any manufacturing defect and
defect in installation workmanship.
2. The warranty only applies if the Products are properly maintained and used for normal domestic use.
3. The warranty period for hardware used for all our Products will be the same as that offered by the original
equipment manufacturer.
4. The warranty period for accessories used for all our Products will be the same as that offered by the original
equipment manufacturer.
5. The warranty period for appliances used for all our Products will be the same as that offered by the original
equipment manufacturer.
6. If a defect occurs within the respective warranty period (as per Annexure 1 A & B), the original purchaser must
notify HomeLane in writing and, upon confirmation of the defect by an authorized HomeLane representative,
HomeLane’s sole responsibility shall be, at its option to either:
a. Arrange for the repair of defective product; or
b. Arrange a replacement of defective product
It is hereby clarified that, if a Product fails due to defective manufacturing or installation and is no longer
available, HomeLane in its absolute discretion may replace the Product with a substituted item which would be as
close as possible in dimension, function and colour. HomeLane will not guarantee that the replaced item will be
exactly the same in all aspects when compared to the original.
This warranty is null and void if any person other than HomeLane’s authorized representative installs, repairs or
alters the warranted products without the prior consent of HomeLane.
Warranty Disclaimer
This Warranty Certificate sets forth HomeLane’s sole warranty obligation with respect to the Products and is in
lieu of all other warranties oral or written, express or implied. HomeLane makes no warranty of merchantability or
fitness for a particular purpose with respect to the Products and HomeLane shall not be liable for incidental,
special, consequential or other similar damages arising out of any breach of this warranty.
HomeLane does not warrant against and is not responsible for (i)any condition of the Product attributable to; or
(ii)any damage to Products caused by any of the following;
1. Wear and tear suffered through normal use (including scratches, dents and cuts) or damage caused by
impacts or accidents;
2. Colour, grain, or texture of natural wood materials, laminates and other covering materials;
3. Use of inappropriate chemicals, detergents, abrasives or other inappropriate cleaning agents that can damage
the wooden surface of the products;
4. Mistreatment, negligent use, misuse, insufficient or improper care (including but not limited to exposure to
harsh weather conditions);
5. Fading, discolouration or damage caused by exposure to intensive or excessive light, moisture or Heat;
6. Alterations, modifications or use of Products which is beyond or inconsistent with supplied Product instructions
and not been authorized by HomeLane;
7. Alterations, modifications or use of Products which is beyond or inconsistent with supplied Product instructions
and not been authorized by HomeLane;
8. Damage or stains due to water leakage and/or seepage; and
9. Damage caused by any Force majeure event (such as flooding, hurricane, earthquake, lightning, etc.),
environmental condition (such as air pollution, solvent exposure, mould, mildew etc.), or staining from foreign
substances (such as dirt, grease, oils, etc).
Proof of Warranty
Claims will not be accepted unless original proof of home ownership and product purchase invoice is provided
with this Warranty Certificate to HomeLane. This warranty is applicable only to the original purchaser of Products
and shall not be assigned or transferred including to any subsequent purchaser of property upon which the
warranted products are installed.
Warranty on Accessories/ Hardware
Warranty on Accessories will be given only for those that have been listed in your Quotation. Warranty for
Accessories will be as per the terms and conditions of the OEM brand that you had chosen/ listed in the quote.
Annexure 1A
• No warranty for
Sinks, Taps(Any • Inspection will be done by
Manufacturer's installation of tap and
Plumbing customer during handover and
Warranty drain pipe for leakage
Installation) issues, if any, will be rectified
after handover
Spitze, Everyday 5-Year Functional • Warranty covers rusting • Does not cover damage casued by
Accessories Warranty of SS Wire Baskets etc. misuse, normal wear and tear
Mirrors, Glass,
No Warranty
Other Fragile Items
Annexure 1B - Things you should know about shutter bends
Bend is a natural process which occurs due to weather conditions, moisture levels in the atmosphere and usage. As
an industry practice, HomeLane permits a tolerance of 3mm for shutter bend. Any bend which is more than 3 mm
will be corrected either by adjustment of hinges, dismantling of shutters and/or fixing of straightners at the back of
the shutter (at customer location or taking it back to the factory)
a. If the bend is <=3mm, no action needed. There will not be any functional issue in the product
b. If the bend is >3mm, then the following steps will be taken to correct the same:
1. Adjust hinges to see if the bend can be brought to within the tolerance limit of 3 mm. If deemed necessary,
fix magnetic catchers to tighten the ends
2. If Step 1 doesn't bring the bend within 3mm, then remove the shutter and bring it to factory to correct the
bend
3. If necessary, apply 2 straightners at the backside of the shutter (only for PB, PLPB, MDF Boards. Straightners
cannot be applied to Block Boards)