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Chapter 14

Chapter 14 covers troubleshooting and maintenance for computer systems, detailing how to access the System Recovery options and the use of the System Restore utility. It outlines steps to diagnose power issues and display problems, including checking connections and cleaning RAM. Additionally, it emphasizes preliminary measures like restarting the machine and reinstalling software to ensure proper system functionality.

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3 views1 page

Chapter 14

Chapter 14 covers troubleshooting and maintenance for computer systems, detailing how to access the System Recovery options and the use of the System Restore utility. It outlines steps to diagnose power issues and display problems, including checking connections and cleaning RAM. Additionally, it emphasizes preliminary measures like restarting the machine and reinstalling software to ensure proper system functionality.

Uploaded by

kirtiagr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Chapter14.

TROUBLESHOOTING AND MAINTENANCE

1. How to access the System Recovery options menu?


Ans: Open backup and restore option from ‘Control Panel.
Click on create system repair disc. You may be asked for username and password for
authentication.

2. Discuss about the System Restore utility?


Ans: ‘System Restore’ option can be used to restore the system to a point where the
current setting of the system was running. System can be restored to an earlier point by
using the systems restore point, which was created in your system by default.
3. What are the various causes for having No Power in the system?
Ans: If the computer doesn’t power up at all,
Reset the BIOS first and try.
If still it does not power up, disconnect all the peripherals devices, then try to switch it on
from the motherboard’s front panel connector.
If still it does not power up, change the power supply and try.
If still no power, remove the mother board with processor and try again.

4. Discuss the steps to be taken if the power is there, but display is not coming?
Ans:
Check the power supply to the monitor.
If the power supply is there, and your monitor is on, then take out the RAM, clean it and
plug it into your system’s motherboard.
It should start if no major hardware failure.

5. What are the preliminary measures to ensure that system is working properly?
Ans: When you have an issue with a Windows machine, the first thing you need to do
is to restart the machine.
Reinstall
Eliminate troublesome programs
Defragmenting the hard drive
Formatting your hard disk (hd)

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