Entrep - Module 1
Entrep - Module 1
LESSON 1
PRE-SESSION CONTENT:
From Ideas to Impact: The Journey of Entrepreneurial Leaders
Innovation begins with seeing what's wrong. Today, we follow a visionary leader's journey,
tackling challenges that shape our everyday lives.
Great leaders look beyond their walls, understanding industry, market, and technology waves to
steer their ventures forward. As a budding leader, dive into the case studies and market
simulations offered in this program to anticipate trends and prepare to tackle the entrepreneurial
challenges ahead.
Key Concepts
Domain: Domain refers to a specific area of knowledge, expertise, or focus. It can also refer to a
particular environment or context in which businesses operate.
Problem Space: The set of challenges or issues in a particular area that offers opportunities for
solutions or innovations.
Market: A setup where buyers and sellers interact to exchange goods, services, or information,
often facilitated by a physical or virtual platform.
Market Research: The process of gathering, analyzing, and interpreting information about a
market, including information about potential customers, competitors, and in the industry.
Industry Insights: Deep understanding or revelation about a specific sector or market based on
research and analysis.
Historical Market Trends: Past patterns of change or movement in a market over a specific
period.
Macro Trends: Large-scale, overarching trends that affect industries and populations over an
extended period.
SESSION CONTENT:
Why Are Problems Important?
Problem solving is a key leadership skill, equally critical for startups, small businesses, and
corporations. It is the foundation of innovation. However, people often get problems wrong. The
difference between a perceived and actual problem lies in the willingness of the customer to
pay.
Understanding Problems
1. Ubiquity: Problems are everywhere. Just like hidden treasures, they are embedded in every
situation, waiting to be discovered. For instance, a door that is hard to open or a phone battery
that drains too quickly represents problems seeking solutions.
2. Symptoms and Root Causes: Problems often manifest as symptoms, and many people
mistakenly create solutions based on these symptoms without identifying the root cause. This
approach can lead to wasted time, effort, money, and the failure to address the real issue.
For example, assuming that job training solves the lack of livelihood overlooks the root cause,
such as the absence of electricity, which limits productive hours in a day.
3. Human and Business Needs: Problems are often tied to the needs and desires of people and
businesses.
For example, the need for warmth drives the development of better insulation materials, while
the need for efficiency pushes for faster internet speeds.
4. Common Needs, Common Industries: Many problems cluster around specific needs, forming
industries.
For instance, just as different plants grow in the same soil, industries like health care, education,
and transportation arise from our shared needs for health, knowledge, and movement.
5. Specialized Solution Providers: Different problems are addressed by different expert entities,
each playing a unique role in the ecosystem.
Governments focus on public service issues, startups pioneer new ideas, SMEs provide
community-based solutions, and corporations tackle industry-wide challenges.
For example:
Starbucks: Identified a glitch in the traditional coffee experience and transformed it into a global
phenomenon by creating a unique coffee culture.
Google: Revolutionized old ideas in information retrieval and made them more accessible and
efficient.
3. Combining Ideas:
Chipotle: Combined ideas to create a new opportunity, blending fast food convenience with
high-quality, fresh ingredients.
4. Be an Architect:
Look for open spaces or untapped opportunities in industries. According to Elon Musk,
identifying gaps where no solutions currently exist is key to innovation.
Why?
Anthony Tan, the chief executive officer, co-founder, and chairman of Grab, Southeast Asia's
leading mobile technology company, exemplifies this approach.
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Steps to Discover Problems and Align Passion
Intrinsic Motivation: When work aligns with what you love, it feels less like a job and leads to
greater resilience.
Authenticity: Passion creates authenticity, building trust and loyalty among customers and
employees.
Innovation and Inspiration: Passion fuels creativity and innovation. Passionate founders inspire
and create energy and commitment in their teams.
Long-Term Commitment: Passion sustains the long hours and hard work required to build a
successful business.
Personal Fulfillment: Founders experience more joy when engaged in meaningful and impactful
work.
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Relatability: Identified problems remain genuine and relatable to a wider audience, increasing
the potential market.
Insight: Founders gain in-depth understanding of specific pain points, leading to more effective
solutions.
Conviction: Founders have stronger conviction in their mission, driving persistence and
persuasion.
Authenticity: Solutions reflect authenticity, strengthening the brand story and consumer trust.
Rapid Prototyping: Personal experiences enable founders to iterate solutions quickly based on
first-hand knowledge.
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3. Observe Actively
Active Listening: Engaging with customer feedback and observing behavior uncovers unspoken
needs and pain points.
Market Gaps: Observing market trends and consumer habits highlights areas lacking innovation
or service.
Cross-Industry Insights: Drawing from different industries inspires creative problem solving for
current challenges.
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Include team members with varied backgrounds to broaden the range of ideas.
Creative Thinking:
Effective Facilitation:
Use facilitators to guide discussions, ensure equal participation, and manage time efficiently.
Tool: Industry Case Study 1
1. Personalized:
2. Interactive:
Features a non-linear flow, enabling you to interact with content at your own pace.
Lets you watch and read what you find most relevant or engaging.
3. Overview:
Offers a concise snapshot of the industry without overwhelming you with excessive detail.
4. Current:
Includes key industry data and trends from reliable sources, helping you understand the current
landscape.
5. Relevance of Data:
Helps you identify the type of data and research that is meaningful to consider when evaluating
an industry.
Select one to two industries that interest or intrigue you, or where you already have some ideas.
Understand the Industry:
Research the types of exciting innovations startups in those industries are building.
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Write down personal connections, motivations, or reasons why the problem(s) interest you.
List the top 3 reasons why you believe the industry is attractive.
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Join and attract like-minded individuals who share your enthusiasm for the industry and
problem.
Remember: Just as you're seeking energetic, impressive teammates, they are evaluating you
too.
Introduction
Welcome to our exploration of healthcare problems and solutions. A gigantic $12 trillion industry
globally, healthcare includes spending from governments, individuals, and philanthropies. It is
cumulatively larger than most other industries and growing rapidly, playing a crucial role in the
happiness and economic development of communities and individuals.
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Impact on Livelihoods:
Governments strive to combat the impact of poor health on citizens’ capabilities, productivity,
income, and quality of life.
Socioeconomic Variances:
In affluent communities, lifestyle diseases like obesity, heart disease, and mental health
disorders prevail due to sedentary living and high-stress environments.
In poorer areas, access to healthcare is a primary concern. Infectious diseases and malnutrition
dominate due to poor living conditions and resource scarcity.
Middle-income groups face a dual burden of infectious diseases and rising rates of chronic
conditions, reflecting an economic transition in health risks.
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Urban Challenges
Affordability remains a concern, though government and private health insurance schemes
provide some relief.
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Conclusion
Together, these sectors form a robust network of frontline warriors against healthcare
challenges. Each problem solved brings us closer to a brighter, healthier future, driven by
collaboration, innovation, and commitment.
8.23% of the 1,100 startups in the Philippines are under the health sector.
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2. Market Size
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4. Healthcare Workforce
Significant gaps in the sector remain, but there is substantial growth potential.
Healthcare is the third or fourth largest sector in terms of growth in the Philippines.
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Rising Incomes:
The rise in middle-income households correlates with increased healthcare spending.
Emerging trends in medical tourism and senior living present new opportunities.
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Income Inequalities:
Healthcare spending is concentrated in the upper income quintiles (middle-income and Class A
demographics).
Lower-income groups (first and second quintiles) face challenges in accessing affordable
healthcare.
This disparity may impact the broader economy and the health of the predominantly young
population in Southeast Asia.
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4. Addressing Inequalities
The private sector primarily serves the third, fourth, and fifth income quintiles.
Collaboration with the government is crucial to addressing the needs of the first and second
quintiles.
The Ayala Group works closely with the government as part of the Private Sector Advisory
Council for healthcare.
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5. Government Initiatives
Public-private partnerships (PPPs) are becoming more common, enhancing healthcare access
across socioeconomic segments.
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Collaboration between the private sector and the public sector is essential for improving access
to healthcare across all income groups.
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Rationalize co-payments.
Attract and retain healthcare talent.
Incentivize investments.
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Economic Growth:
Construction: 9%.
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3. Digitization and Access
Cost Efficiency:
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Investment Opportunities:
Nursing schools.
Medical colleges.
Demand:
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STARTUPS
Mylo
Founded in 2023
Products and services: Speech development system designed to support children with speech
delays through video modeling.
Customers and users: Parents of children with speech delays, particularly those on the autism
spectrum.
Investment: $110,000
Impact: Equips parents to actively assist their children from the comfort of their own homes via
tablet or smartphone.
Founded in 2016
Products and services: PACS solution and imaging communication system enabling distribution
of radiology images to their entire practice setup within a single platform. Available anytime,
anywhere.
Customers and users: Healthcare institutions and investors seeking access to critical healthcare
services.
Investment: $7 million
Impact: Removes the need for image and life cycle management and additional applications,
reducing costs, hardware, and administration requirements.
MEDHYVE
Founded in 2019
Products and services: Online medical marketplace providing cost-effective means to access
medical supplies and equipment.
Revenue: $1,000,000
Investment: $408,000
Impact: Provides tools for searching, canvassing, and purchasing medical products, as well as
for vendor sourcing, verification, and accreditation.
ALAGA Health
Founded in 2020
Products and services: The social enterprise behind the Philippines' first digital health
marketplace and health service hub.
Revenue: $0
Investment: $10,000
Impact: Allows patients and healthcare providers to access and provide services, telehealth, or
in-person, within a unified mobile and web platform.
FOOD INDUSTRY
Join us on a journey into the intersecting world of agricultural and food technology, two forces
shaping the future of food production and consumption. The food industry spans the entire
journey from farm to table, including cultivation, manufacturing, processing, packaging,
marketing, and retailing, serving as a crucial network supplying food products worldwide.
Emerging economies face significant challenges, including making farming financially viable for
smallholder farmers and ensuring adequate food production for the growing global population as
farmlands shrink. Other issues like water scarcity, climate volatility, and the contradiction of food
waste alongside hunger further complicate the agriculture sector, creating a multifaceted
problem space in need of solutions.
Agritech and FoodTech are addressing these challenges. Agritech is enhancing agriculture
through more efficient farming methods, advanced crop varieties via biotechnology, and
improved food storage and preservation to minimize waste. Sustainable practices like precision
agriculture, which utilizes data and analytics to optimize crop yields while reducing resource
consumption (such as water and fertilizers), are also gaining ground.
In food technology, there's significant progress in making food more affordable, addressing
nutrition shortages, and combating diet-related illnesses while creating healthier, long-lasting
eating solutions. The industry comprises many organizations harnessing new technologies to
tackle pressing issues. Farms are employing artificial intelligence to grow better and more
abundant crops, companies are developing alternative protein sources, and food packaging now
includes QR codes that inform consumers about food origin, freshness, and more.
The sector is made up of diverse contributors: family-owned farms growing crops more
efficiently, organizations ensuring food accessibility, science centers developing new seeds,
proteins, and sustainable fertilizers, and companies facilitating the transportation of food from
farms to tables. Additionally, small farmer cooperatives are leveraging technology and sharing
tools to boost production and sales.
Collaboration among farmers using technology, visionary chefs, pioneering scientists, and
policymakers is essential to the industry's growth. There are abundant opportunities for new and
small companies to emerge, offering innovative solutions to the myriad problems facing the
agricultural and food sectors.
Market Size: Valued at 16.12 billion PHP with a compound annual growth rate (CAGR) of
14.32%.
Workers: 372,623 workers employed in 25,642 restaurants and mobile food service
establishments (2021).
Business Roadshow: Innovation in agriculture can help speed up self-reliance and more
efficient food production.
Healthy and Convenient Food Options: As consumers become more health-conscious, demand
for healthier, convenient, and sustainably produced food options continues to rise.
Online and Offline Customer Food Journeys: Filipinos increasingly rely on apps for food
deliveries, reading reviews, purchasing vouchers online, placing orders at restaurant tables
digitally, and discovering new restaurants.
Strong Export Markets for PH Agricultural Products: The expansion of the Philippine agricultural
sector (1.2% growth) is driven by higher poultry and livestock production, increased fruit
harvest, and record-high price output.
In 2024, the average volume per person in the food market is expected to amount to 413.20
kilograms.
The food market is projected to grow by 4.5% in 2025 and reach 59.38 billion kilograms by
2029.
1. CloudEats
Founded: 2019
Products & Services: Builds online-optimized brands and proprietary cloud kitchen technology.
Specializes in dish, transport, and quality testing, menu engineering, and packaging innovation.
Customers & Users: Food businesses that serve customers solely through delivery service.
Impact: Creating next-generation digital brands and proprietary cloud kitchen technology.
2. Kita
Founded: 2022
Products & Services: Agritech firm and fresh produce distributor, sourcing fruits and vegetables
directly from farmers to serve the largest hotels and restaurants in the Philippines.
Investment: $3 million
Impact: Finances and directly buys agricultural input from local farmers for distribution to hotels,
restaurants, and food manufacturers.
3. Kraver's Canteen
Founded: 2020
Products & Services: Online food and beverage brand builder operating a cloud kitchen and
meal plan delivery service.
Customers & Users: Filipino customers with an interest in meal plans and food sustainability.
Investment: $1 million
Impact: Harnesses smart kitchen technology and low-waste processes, promoting health, food
market sustainability, and high retention with efficient order processing.
4. Sarisuki
Founded: 2020
Products & Services: Community selling and buying platform that helps people become online
grocery sellers in their neighborhood, offering fresh and affordable grocery items to buyers.
Customers & Users: Filipinos seeking extra income through online selling.
Impact: Provides high-quality groceries, cheaper than local supermarkets, with no minimum
order, no hidden charges, and no delivery fees.
LESSON 2
As Entrepreneurs, What Are We Really Meant to Do?
2. Social Listening:
Utilize social media platforms to listen to what potential customers are discussing, complaining
about, or requesting. Social media is a goldmine for understanding what real-world problems
consumers are facing.
3. Experiencing Problems Personally:
Reflect on your own pain points or frustrations in daily life. Personal experience often leads to
the discovery of problems that many others also face.
4. Consumer Research:
Conduct surveys, interviews, or focus groups to gain direct insights into customer needs,
preferences, and challenges. This primary research is invaluable in uncovering what people
truly need.
True entrepreneurs recognize the difference between short-term trends and long-term
opportunities. They understand the importance of prioritizing meaningful problems over fleeting
ones. Resources—time, money, and energy—are limited, and every decision matters.
Entrepreneurs must strategically focus on solving problems that will have a significant impact on
their target audience and market. They need to combine their passion for innovation with a deep
understanding of critical, large-scale problems faced by industries, governments, and
consumers.
The process of discovering real-world problems is systematic. Entrepreneurs must identify and
thoroughly analyze existing challenges, inefficiencies, or unmet needs within their market,
industry, or community. By honing in on the most critical and valuable problems, entrepreneurs
increase their chances of creating impactful solutions that stand out in the marketplace.
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Key Terms:
Urbanization: Movement of people from rural areas to cities for better opportunities in jobs,
education, and amenities.
Technological Trends: Patterns in the development and adoption of new technologies over time.
Demography: Study of populations, focusing on structure, distribution, and trends (e.g., age,
gender, birth/death rates).
CAGR (Compound Annual Growth Rate): A measure of the average yearly growth rate of an
investment over a specified period.
Problem Statement: A clear, concise description of the issue that needs to be addressed.
Primary Data: Data collected directly from original sources for a specific research purpose.
Metropolis: A large city that serves as a hub for population, commerce, and culture.
R&D (Research and Development): Activities focused on innovating and creating new products
or services.
Migration: Movement of people from one place to another, often for economic, social, or
environmental reasons.
M&A (Mergers and Acquisitions): The process of companies combining or purchasing others.
Unicorns: Startups valued at over $1 billion, often in the tech or digital sectors.
Private Sectors: Part of the economy run by individuals and companies for profit, not controlled
by the government.
Identifying the right problems to solve is essential for any entrepreneur or innovator. Below are
the common triggers that can lead to discovering real-world problems worth addressing:
1. Personal Experiences:
Entrepreneurs often identify problems based on their own or their family's challenges. These
personal encounters provide clear insight into areas where solutions are lacking. Personal pain
points motivate founders to create solutions that address those needs, leading to innovative
solutions.
2. Personal Passions:
A founder's passion for a particular field or issue can fuel their drive to solve problems. Their
deep engagement in a subject often helps them spot neglected or underserved areas that need
solutions. Their enthusiasm and commitment to the cause make them more likely to find and
implement effective solutions.
3. Observation:
Observing inefficiencies in the market, through interactions with customers or by monitoring
daily operations, can be a powerful tool for identifying problems. Leaders who observe the pain
points of customers and empathize with their challenges are often the first to notice gaps in the
market that require attention.
4. Professional Experiences:
Industry professionals, who have daily exposure to their fields, can spot inefficiencies and areas
for improvement. These insights often come from hands-on work, which provides an in-depth
understanding of the industry. Their expertise helps them identify problems that need innovative
solutions, often driven by firsthand experience.
5. Urbanization Trend:
As cities grow, urbanization leads to challenges such as pollution, housing shortages, traffic
congestion, and other issues related to urban living. These problems present opportunities for
innovation and policy development to make urban life more sustainable and efficient, providing
solutions for residents to adapt to growing cities.
6. Socioeconomic Trends:
Changes in income, education, and health across different segments of the population highlight
systemic issues that need addressing. Innovators use these socioeconomic shifts to meet new
demands, creating solutions that foster inclusivity and enhance the quality of life for various
population groups.
7. Domain Trends:
Shifts in industry-specific trends often reveal gaps in current offerings or changing consumer
needs. When market dynamics evolve, these trends expose unmet needs or inefficiencies,
prompting innovators to create solutions that align with the new landscape.
8. Technological Changes:
Advances in technology can disrupt industries and change how consumers interact with
services or businesses. These shifts present opportunities to reimagine how products and
services are delivered. Innovators leverage new technologies to redefine standards, improve
operational methods, and stay competitive in the market.
By identifying problems in these areas, entrepreneurs can pinpoint valuable opportunities that
resonate with the needs of consumers, industries, and communities, allowing them to develop
solutions that make a meaningful impact.
When evaluating a potential problem to solve, it’s important to apply a simple filter to ensure that
the problem is not only worth solving but also has the potential to drive meaningful impact. Here
are key points to consider:
1. Relevance:
Make sure the problem is current and relevant. It's important to avoid problems that are
becoming obsolete or are no longer pressing. The problem you choose should align with trends
and needs that are ongoing or growing, not fading.
2. Passion:
Choose a problem that you are deeply passionate about. Your enthusiasm and commitment to
the problem will drive your dedication and perseverance throughout the entrepreneurial journey.
Passion helps to keep you motivated, even when challenges arise.
3. Pain or Desire:
The problem should be either highly painful to solve or highly desirable to solve. Problems that
are painful often create urgency in finding solutions, while highly desirable problems spark
interest and demand. Both of these lead to a strong incentive for people to pay for or invest in
the solution.
4. Broad Impact:
The problem should matter to many people or companies. The larger the number of individuals
or organizations affected by the problem, the greater the potential market for your solution.
Problems that have widespread consequences tend to attract more attention and investment.
5. Unsolved or Under-Solved:
Your chosen problem shouldn’t already be solved multiple times over or have an abundance of
similar solutions. It needs to be something that either hasn’t been addressed effectively or is
ripe for innovation. This ensures that your solution can stand out and fill a gap in the market with
real demand.
By applying this filter, you ensure that the problem you are solving is not only meaningful but
also has the potential to create value for a large audience, leading to greater success in the long
run.
The trend of urbanization, particularly the rise of megacities, highlights the increasing
concentration of population in urban areas across the globe. Here are some key takeaways
from the provided data:
Historical Growth: In 1950, only New York and Tokyo were considered megacities with
populations exceeding 10 million. By 1980, cities like Mexico City, Sao Paulo, and Osaka joined
the ranks. This rapid growth is a testament to how quickly cities have expanded over the
decades.
Current State: As of today, there are 32 megacities, with Asia accounting for more than half of
them. This indicates a shift in global population dynamics, with Asia leading urbanization.
Future Projections: By 2030, it is expected that nearly 9% of the world's population will reside in
41 megacities. This reflects not only population growth but also migration patterns, with urban
areas becoming increasingly attractive for economic, social, and educational opportunities.
Africa's Role: While Asia currently leads in the number of megacities, Africa is projected to
experience some of the most rapid urbanization in the coming decades. As countries in Africa
continue to develop, urbanization will play a crucial role in shaping their economies and
infrastructures.
This urbanization trend calls for innovative solutions in infrastructure, housing, transportation,
and sustainable development to accommodate the growing urban populations and mitigate the
challenges that come with rapid city growth.
Socioeconomic and technological trends play a pivotal role in shaping the future of societies and
industries. Here’s a breakdown of their influence:
Socioeconomic Trends:
3. Education: The availability and quality of education can significantly impact societal mobility
and productivity. As education becomes more accessible or conversely, more exclusive, it
affects economic equality and the distribution of skilled labor.
5. Demographics: Changes in population size, age distribution, migration, and family structures
affect labor markets, demand for goods and services, and policy formulation. For example,
aging populations may demand more healthcare services, while younger populations may drive
technological adoption.
Technological Trends:
2. Automation: The rise of robotics and automation in manufacturing, agriculture, and other
sectors is driving greater efficiency but also altering labor markets. While it may reduce the need
for manual labor, it also creates demand for more specialized skills and new kinds of jobs.
These socioeconomic and technological trends are not isolated from one another but often
intersect, influencing each other. For example, the rise of AI and automation (technological) may
reshape employment patterns (socioeconomic), requiring a shift in education (socioeconomic) to
prepare the workforce for new skills. These trends, when understood and harnessed effectively,
present significant opportunities for growth and innovation while posing challenges that require
proactive solutions.
Step 1: Be Curious
Problem Identification & Analysis: Every entrepreneur must master this skill to solve real
problems.
Example: Airbnb founders identified a pain point of finding affordable accommodation during
major events and tested it by offering air mattresses during a conference.
2. Assess the Impact of the Problem: Ensure the problem is something that resonates deeply
with you.
Example: Elon Musk's Tesla venture was driven by a passion for sustainable transport, not just
profit.
3. Avoid “Solution Searching for a Problem”: Don’t create solutions that don’t address real,
pressing problems.
Example: Avoid unnecessary inventions like an app to tell you the type of cloud you’re looking
at.
1. The Phi-Y Technique: Ask "why" five times to get to the root cause of a problem.
Example: An online store with low customer retention → checkout process too long
→ UI not intuitive → designed without user feedback → root cause: lack of initial user
definition.
Example: A startup with delayed product delivery → map out causes like suppliers,
systems, processes, and training → root cause: a consistently late supplier.
Solution: Identified key issues through customer conversations and root cause analysis (Phi-Y
Technique).
High prices and poor shopping experience → eliminated the middleman and offered
a home try-on program.
Conclusion
A successful entrepreneur starts with a real, impactful problem and uses tools like Phi-Y and
Fishbone to identify the root cause before developing a solution.
1. Problem Analysis: A systematic process to examine and understand the root causes and
contributing factors of issues or challenges, guiding effective solutions.
2. Root Cause: The fundamental reason for the occurrence of a problem; addressing it prevents
the issue from recurring.
5. Problem Validation: The process of confirming that a perceived problem is real, significant,
and worth solving before developing a business idea.
7. Problem Statement: A clear, concise description of a specific issue or challenge that needs
addressing.
Root Cause Analysis is a method of solving problems by addressing their source rather than
just treating the symptoms. The 5Y Method is a problem-solving technique that involves
repeatedly asking "why" to uncover the root cause of an issue. Understanding the relationship
between the problems being solved, their root causes, impacts, and personal alignment is key.
4. Customer Users:
Who experiences the problem most severely?
Is this a small or large group?
5. Current Solutions:
How do people currently address the problem?
6. My Alignment:
How does the problem align with your passion, skills, or experience as a problem solver?
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This structure can help break down and better analyze the problem, ensuring that the solution
you come up with is both effective and meaningful. Does this align with how you want to
approach problem-solving?