Troubleshooting
Troubleshooting
TROUBLE SHOOTING
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4. TROUBLE SHOOTING
RSG5B*
Press the Freezer temp and the Child Lock buttons for 6 seconds at the same time.
RSG5K/F/D*
RSG257*
Press the Power Freeze and the Fridge buttons for 8 seconds at the same time.
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1) Forced Operation
1-1) inverter Compressor Model
• When the Fridge button(Child Lock button for RSG5B* Model) is pressed once at the Test mode,
FF 1 lights up on the Display Panel indicating Forced Operation 1. At this time, it sends out
"Beeping" sound.
• At the Forced Operation 1, when you press the Fridge button(Child Lock button for RSG5B*
Model) once, FF 2 lights up on the Display Panel. And, when you press it one more time, FF 3
lights up on the Display Panel. And, it indicates Forced Operation 2 and 3 respectively. (Forced
Operation 1 : 3600RPM, Forced Operation 2: 2450RPM, Forced Operation 3 : 2050RPM)
1-2) When Forced Operation is selected, the Comp starts operating immediately without a 7-minute
delay at any operating mode. At this time, when it is in the middle of Defrost, Defrost will be stopped
immediately and Forced Operation will be performed.
1-3) When Forced Operation is selected, Comp and F-Fan (Freezer Fan) operates continuously and the
Fridge compartment will be controlled according to its set temperature.
1-4) When Forced Operation is selected, the Freezer temperature will be set to -25°C(-14°F) and the
Fridge temperature will be set to 1°C(34°F) automatically.
1-5) During the Forced Operation, the Power Freeze and the Power Cool functions do not work.
When the Power Freeze or the Power Cool is selected, its indicator lamp will be turned off in 10
seconds automatically.
1-6) To cancel the Forced Operation in the middle of its operation, plug out and in the unit or perform the
Test cancellation mode as the section 3) below.
1-7) With the Forced Operation, it sends out "Beeping" sound (0.25 sec On and 0.75 sec Off) until the
Forced Operation is completed and the sound can't be turned off.
2) Forced Defrost
2-1) When you press the Fridge button(Child Lock button for RSG5B* Model) one more time at
Forced Operation 3 [FF 3], Fd lights up on the Display Panel. At this time, the Forced Operation
stops immediately and F/R-Defrost will be performed at the same time [Inverter Comp model].
2-2) At this time, it will send out “Beep” sound for 3 seconds and then it will perform Forced F/R-
Defrost while sending out “0.5 sec On and 0.5 sec Off” sound.(“0.75 sec On and 0.25sec Off”
sound for RSG5BL** Model)
RSG257*
Press the Power Freeze and the Lighting buttons for 8 seconds at the same time.
RSG5B*
Press the Freezer Temp and the Child Lock buttons for 10 seconds at the same time.
2-1) When the Power Freeze and the Lighting buttons(Freezer Temp and Child Lock buttons for RSG5B*
Model) are held down for 6 seconds at the same time during normal operation, the temperature
setting display will blink at an interval of 0.5 sec for 2 seconds(4 seconds for RSG5B* Model).
When the Power Freeze and the Lighting buttons are held down for 8 seconds(10 seconds for
RSG5B* Model) including 2 seconds (4 seconds for RSG5B* Model) LED blinking at the same time,
it sends out "Ding-Dong" sound and goes into the Self-Diagnosis function.
2-2) When it goes into the Self-Diagnosis, the entire display panel goes off and when there is any error,
relevant segments will blink at an interval of 0.5 sec. (Refer to Self-Diagnosis Check List on next page)
2-3) When there is error, segment blinking continues for 30 seconds(1 minute for RSG5B* Model) and it
goes to the normal operation mode, sending out "Ding-Dong" sound, regardless of its correction.
2-4) Buttons won't work during Self-Diagnosis.
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RSG5K/F/D*
RSG257*
Freezer Fridge
When any of the above segments is Compartment Compartment
blinking, it indicates its relevant sensor or
part is defective.
Defrost Trouble
FREEZER DEFROST ERROR Freezer second digit "g"
(overHeating)
DAMPER HEATER ERROR Damper Heater Open Fridge first digit "a"
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RSG5B*
Freezer Fridge
When any of the above
segments is blinking, it indicates
its relevant sensor or part is
defective.
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1) When the Power Freezer and the Lighting buttons(Freezer Temp and Child Lock buttoms for RSG5B*
Model) are held down together for 6 seconds during the normal operation, the Fridge and Freezer
temperature LEDs will blink for 2 seconds(4 seconds for RSG5B* Model) at an interval of 0.5 sec.
2) At this time, when taking your fingers off the Power Freezer and the Lighting buttons(Freezer Temp
and Child Lock buttoms for RSG5B* Model) and pressing the Fridge(Fridge Temp. for RSG5B* Model)
button(sending out a "Ding-Dong" sound) it goes into the Load Status Display function.
3) The Load Status Display mode shows the loads which MICOM sends out operational signals to.
It only means that there are operational signals from MICOM. So, it does not indicate that those
signalled loads are in operation. And, even though a specific part is displayed as in-operation, it may
not operate due to its own defect or the defective relay on PCB.
4) The Load Status Display lasts for 30 seconds and it goes back to the normal operation mode.
RSG5K/F/D*
RSG257*
When the Display Panel blinks for 2 seconds after pressing the Power Freezer and the Lighting
buttons for 6 seconds at the same time.
Take your finger off from all the button and press the Fridge button.
RSG5B*
When the Display Panel blinks for 4 seconds at an interval of 0.5 second pressing the
Freezer temp and the Child Lock buttons for 6 seconds at the same time.
Take your finger off from all the button and press the Fridge button.
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Freezer Fridge
RSG5K/F/D*
RSG257*
WATER TANK HEATER Fridge Water Tank Heater On Freezer first digit a
NORMAL CONDITIONS & All Off(22~33 71~92 ) Fridge second digit e,f LED all Off
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RSG5B*
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1) If the panel display is reset upon instant power failure, it will trigger nonsense calls at the call center.
To prevent this, the following measure is implemented into the unit. Upon the power supply, it initializes
the unit or brings back its previous settings based on the Freezer temperature.
2) Upon the initial power on, it checks its Freezer temperature. When it is lower than 5 (41 ), it is to be
considered as an instant power failure and it brings back all its previous operation functions (Power
Freeze, Power Cool, Vacation, Freezer Settings, Fridge Settings, Ice Type, Child Lock, etc) related to
the panel display.
3) When it is higher than 5 (41 ), it is to be considered as a long-period power failure and it will
initialize the panel display (Freezer: -20 , Fridge: 3 , Crushed for RSG5K/F/D*, RSG257* Model
and Freezer : -20 Fridge : 2 for RSG5B* Model).
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RSG5K/F/D*
Press the Power Freeze and the Freezer buttons for 8 seconds at the same time.
RSG257*
Press the Power Freeze and the Freezer buttons for 3 seconds at the same time.
When the Display Panel blinks for 4 seconds at an interval of 0.5 second pressing the
Fridge temp and the Child Lock buttons for 6 seconds at the same time.
Take your finger off from all the button and press the Freezer temp button.
RSG5/K/F/D*, RSG257*
● At the normal operation mode, press the Freezer and the Lighting buttons for 12 seconds at the same
time. Then, the Display Panel will be shifted to the Option Setting mode.
RSG5/K/F/D* RSG257*
Press the Freezer and the Lighting buttons for 12 seconds at the same time.
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RSG5B*
● When the Freezer temp and Child Lock buttons are held down together for 6 seconds during the normal
operation the Panel Display LED will blink for 4 seconds.
At this time, when taking your fingers off from all the buttons and press the Freezer button once.
When the Option mode is activated, the all display panel will be off except Freezer and Fridge temp.
When the Display Panel blinks for 4 seconds after pressing the
Freezer temp and the Child Lock buttons for 6 seconds at the same time.
Take your fingers off from all the buttons and press the Freezer temp button once.
RSG5K/F/D*, RSG257*
Option Code Option Item
Down Down
Option Code Option Item
Up Up
Button Function
Lighting Option Item Down
Fridge Option Item Up
Power Freeze Option Code Down
Freezer Option Code Up
RSG5B*
Key Function
Child Lock key Option Value choice
Fridge key Option item increase
Freezer key Option item decrease
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● When the display is converted to Option Setting mode, the entire display is to be turned off except the
Fridge & Freezer 7-SEG LEDs as follows.
NOTE The units are shipped out with all their data being cleared. i.e. the setting values are "0" for all
together. But, for the purpose of quality improvement, the settings can be changed before
being shipped out, make sure to check relevant SVC bulletins.
2) With the Option Setting mode, "0" blinks on both of the Fridge and the Freezer sections. (Generally,
they are set to "0" at both the Fridge and the Freezer sections. But, they can be changed for the
purpose of quality improvement.) - When "0" blinks on the Fridge section, it is set to the Freezer
Option Setting and the Freezer temp code will be displayed on the Freezer temp section.
3) If the Freezer temp code is set to "6" as the following table after setting the Fridge section to "0", the
Freezer base temperature is to be lowered by 3 (6 ) (Refer to the Freezer temperature setting
image.)
: In 15 seconds(20 seconds for RSG5B* Model) after completing the adjustment, MICOM is to store
the setting value in EEPROM and it goes back to the normal display mode, deactivating the Option
Setting mode.
4) The above Option Setting is the same for both of the Dispenser model and the No-Dispenser model.
5) With the same method as the above, you can control the Fridge and the Cool Select Zone
temperature.
6) Make sure not to change the factory-set default values otherwise exception cases. Also, the Option
Setting is to be completed when it goes back to the normal display mode in 20 seconds. So, do not
turn off the unit before it goes back to the normal display mode.
NOTE There are more functions which can be adjusted. But, they are not to be described in this
manual because they are not actually related to the diagnosis of the unit. (Do not change the
option settings other than the ones described in this manual)
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For the RSG5B* Model, Fridge temp display just can describe one digit. So it describes the
number 16 below.
First digit “1” : Turn on an icon beside Fridge temp.
Second digit “6” : Fridge temp. describe : 6
30 10
20
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4-2-8) When the internal lamp of the freezer/fridge does not light up .......................72
4-2-9) When Crush (Crushed Ice) & Cube (Cubed Ice) does not operate well .........73
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Start
NO
The voltage NO
across BD1 is about 300
VDC(or 160).
YES Check PBA pattern &
Replace BD1
The voltage NO
between C & S pin of TOP246YN is
about 5.8V
The voltage NO
across C109 is about 5V
Normal
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NO
COMP connector(4pin) is good
Normal
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Start
F/R-DEF Sensor is NO
normal (with Self Diagnosis)
YES
NO It goes back to
Cooling Operation after
heating
Check all the sensors YES
Normal
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- When there is sensor error, display panel show that. When it occurs during the initial power on time, display
panel keeps blinking relevant 7-SEG and the refrigerator go into the emergency operation mode.
- Under the emergency operation mode, the refrigerator can not do its normal operation. So check out with the
Self Diagnosis in this manual.
1) When the Ambient Sensor is defective,
Start
MAIN PBA NO
connector (CN40) is inserted
properly.
Repair the defective contact
YES
of the connector or insert
the connector properly
Ambient Temp Sensor NO
is ok.
Ambient-Sensor : Read
the resistance between
CN40 #1 and #2
YES
Compare the room temp.
with sensed temp. using PBA & Thermistor are ok.
Check the contact of the Replace Thermistor
Temp-Resistance Table.
connector again.
2) When the Fridge Temp Sensor is defective (also applied to other sensors)
Start
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Door is ajar
Door is closed
completely?
Romove causes after
Closed well comprehending the
condition of interference
YES by door gasket or food etc
Is water penetrated into
the door switch?
YES
Repair the defective contact
of the connector or insert
Separate the Door S/W NO the connector properly
and check its resistance Door S/W is good.
change according to s/w
on(0 ) and off( )
YES
Replace REED S/W
MAIN PBA & DOOR S/W are good
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Start
"DingDond" NO
Sounds when a button on the
display panel is pressed
NO Normal
YES
The Buzzer surface is
broken or bended.
NO Buzzer Breakage
Replace Buzzer or Panel PBA
YES
Buzzer lead comes off
from the vibration plate.
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4-2-6) When PANEL PBA operates abnormally
1) When PANEL PBA does not light up or partially does
Start
YES
Child Lock is on
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Start
NO
COMP is on?
Freezer/Fridge/Home NO
Bar Door S/W is closed.
Reading with Door closed. Plug in again after 5 Upon the initial power on,
-.OPEN 5V, CLOSE 0V minutes from the power off. Comp and F/R/C-Fan operate
for 5 minutes regardless of
the conditions.
For C-FAN For R-RAN For F-FAN
Note
Possible Causes
Pulse signal(FG) generated from the Fan motor rotation is transmitted through CN75 #5(F), #6(R), #7(C) 1. Defective FAN-MOTOR
Micom senses these signal. 2. Contact problem at the terminal
If Micom senses no signal, Micom make Fan Motor stop for 10 sec and try to operate it again. Micom keeps 3. FG signal error
doing the same procedure 4 times until Micom receive the signal. (Refer to Fan-Motor circuit in this manual)
If it still fails, MICOM stop trying for 10 minutes.
This procedure prevents the motor from overload when foreign substances such as ice built up around the
motor restrict motor rotation.
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4-2-8) When the internal lamp of the freezer/fridge does not light up
Reference
1. When the DOOR is open, the DOOR S/W becomes OPEN. Micom senses 5V from Door S/W and recognizes that
the Door is open. If 5V has sensed for more than 2 minutes, buzzer will sounds “DingDong” every 1 minute.
Therefore, if the DOOR S/W is defective, it can generate the “Ding Dong” sound every 1 minute.
2. ON/OFF control of the internal lamp is linked with the DOOR S/W.
Start
NO(LED LAMP)
Is it a light bulb? Reed S/W : Open when
door is open Short when
YES door is closed
RY76 RY75
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4-2-9) When Crush (Crushed Ice) & Cube (Cubed Ice) does not operate well
YES
Ice is in the Ice NO
bucket.
YES
Ice Off is selected NO
on the Display Panel
Check switches related with ICE
Check door switches YES
Check motors related with ICE
Check wire connection
Check if the Cover ICE ROUTE opens. Check if water hose is bent
Cancel Ice Off
Select Cubed/Crushed or closed.
Check Water Supply for Ice-
Maker and Solenoid
Crushed
Ice Selection is Check Ice-Maker wires
Check Ice-Maker Kit
Cubed
When Water & Ice S/W is NO When Water & Ice S/W is NO
pressed, CN50 #7 pressed, CN50 #7
changes to 0V. changes to 0V.
Water & Ice S/W or Water & Ice S/W or
YES YES
Wire Defect Wire Defect
NO When Water & Ice NO
When Water & Ice S/W S/W is pressed, IC73 #12
is pressed, IC73 #11 changes to 0V
changes to 0V
YES
Main PBA Defect, MAIN PBA Defect - Replace it
YES Replace it
When Water & Ice S/W is pressed, NO When Water & Ice S/W is pressed,
the voltage across CN70 #3 & CN73 #11 is NO
the voltage across CN70 #3 & CN73 #9
about AC 230V(or 115V) is about AC 230V(or 115V)
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Start
YES
NO
Comp is operating.
YES
Replace Main PBA
(Micom or IC72 defect)
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Start
Is the confirming
sound of the valve operation heard YES Normal(Check Ice
when Ice maker test switch water valve hose)
pushed?
NO
YES
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Start
Is the confirming
sound of the valve operation heard YES Normal(Check Ice
when dispenser switch water valve hose)
pushed?
NO
NO
Is the valve unit normal? Replace Valve
YES
YES
YES
YES
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Is Cubed or
Crushed Ice mode selected on the NO
Display PANEL?
YES Select cubed or crushed
Ice
Is the DISPENSER NO
switch selected?
Select the DISPENSER
YES
switch
Is the sensing NO
SWITCH connection
normal?
Check/Repair the Housing
YES connector
Is the switch NO
Operating Condition of Dispenser pressed area normal when
motor rotates?
Open/Close Check/Repair the Motor Rotation
CN50 - Switch 1,2 Operating YES pressing area
Close Open
Ice Route Switch 1 CN30 #1 0V 0V Are the voltage of NO
CN30 #1 & #2 normal?
Ice Route Switch 2 CN30 #2 0V 5V
Normal
NO
Main PBA - Check the wire OPEN/SHORT between the Ice Route Motor Rotation sensin switches.
Check the Short of Ice Route Motor Control Circuit SSR71 in the MAIN PBA.
Replace the MAIN PBA or the Dispenser Cover Motor.
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If Failure Condition is detected during compressor is operating, immediately stop Compressor operating and stand
by 5 minutes. During this 5 minutes, RPM command signal is not available. It means, even if available RPM
command signal is applied to the compressor, it does not work and keep standing by.
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