2022-23

Marks X No. of Questions = Total

1 X 10 = 10
3 X 4 = 12
4 X 3 = 12
6 X 4 = 24
Total 58 Marks
Q.1) The function of Stock Exchange which helps in creating a continuous market where securities are bought and sold
is:
a) Safety of transactions
b) Pricing of securities 1 Mark Questions
c) Providing liquidity and marketability to existing securities
d) Contribution to economic growth

Q.2) Which of the following is not a factor affecting ‘Financing Decision’ of a Company:
a) Cost
b) Risk
c) Cash flow position of a company
d) Growth opportunities

Q.3) ‘A social process by which individual groups obtain what they need and want through creating offerings and freely
exchanging products and services of value with others’ is known as:
a) Marketing
b) Marketing mix
c) Branding
d) Packaging
Q.4) The use of debt increases the financial risk of a business. The factor determining the choice of an appropriate
capital structure of a company highlighted in the above statement is:
a) Debt Service Coverage Ratio
b) Risk consideration
c) Cost of debt
d) Flexibility

Q.5) Which of the following statements is incorrect about Sales Promotion?

a) It includes short-term incentives which are designed to encourage the buyers to make immediate purchase of a
product or services.
b) It includes all promotional efforts other than advertising, personal selling and public relations.
c) It includes only those activities that are used to provide long term incentives to boost the sales of a firm.
d) It includes the activities which are undertaken to supplement other promotional efforts such as advertising and
personal selling.

Q.6) The method of training in which actual work environment is created in a classroom and employees use the same
materials, files and equipment that are required to be used by them in their day-to day working is:
a) Vestibule Training
b) Internship Training
c) Induction Training
d) Apprenticeship Training
Q.7) Match the following marketing philosophies given in Column I with their respective meaning given in Column II.

Column I Column II
P The Product concept (i) It emphasises on increasing the profit through increased sales volumes by
adopting aggressive selling techniques
Q The Production concept (ii) It emphasises on quality performance and features of product and thus
profit maximisation through product improvement
R The Selling concept (iii) It emphasises on profit maximisation through volume of production, thereby
reducing the cost of production
S The Marketing concept (iv) It emphasises on profit maximisation through customer satisfaction, i.e.
identifying the needs of its present and prospective buyers and satisfying
them in an effective manner

a) P-(ii), Q-(iii), R- (i), S-(iv)

b) P-(i), Q-(ii), R-(iv), S-(iii)
c) P-(iii), Q-(i), R-(ii), S-(iv)
d) P-(iv), Q-(iii), R-(i), S-(ii)
Q.8) The next step in the process of selection after Job offer is:
a) Medical examination
b) Selection decision
c) Employment interview
d) Contract of employment

Q.9) Identify the external source of recruitment illustrated by the picture given below
a) Recommendation of Employees
b) Labour Contractors
c) Campus Recruitment
d) Employment Exchange

Q.10) Which of the following function of management measures the progress of objectives and guides the organisation
to keep it on the right track so that organizational goals might be achieved?
a) Planning
b) Staffing
c) Directing
d) Controlling
 3 Marks Questions
Q.11) Explain any two points that highlight the importance of 'Controlling function of management.

Q.12) With the help of any three points, explain the relationship between 'Planning' and 'Controlling.

Q.13) State any three factors that affect the 'Dividend Decision' of a company.

Q.14) State any three factors that affect the fixed capital requirements of a company.
 4 Marks Questions
Q.15) State any four 'Semantic barriers' to communication.

Q.16) State any four measures to overcome barriers to communication.

Q.17) Give the meaning of ‘Financial Management’. Explain any three points that highlight the role of financial
management.
 6 Marks Questions
Q.18) (a) Explain the following characteristics of management:
(i) Management is a group activity
(ii) Management is a dynamic function
(iii) Management is multidimensional

Q.19) Explain the following as nature of principles of management:

(i) Formed by Practice and Experience (ii) Contingent (iii) Cause and Effect Relationship

Q.20) Explain the following points of importance of ‘Organising’ function of management: (i) Benefits of specialization (ii)
Clarity in working relationships (iii) Adaptation to change

Q.21) Explain the following points of importance of ‘Delegation’:

(i) Effective management (ii) Employee development (iii) Better coordination
2022-23

Marks X No. of Questions = Total

1 X 16 = 16
3 X 4 = 12
4 X 5 = 20
6 X 4 = 24
Total 72 Marks
Q.1) _____ is a standing plan.
a) Rule 1 Mark Questions
b) Budget
c) Programme
d) Strategy
Q.2) Which of the following consumer rights under Consumer Protection Act, 2019 gives the freedom to consumers to
access variety of products at competitive prices?
a) Right to be informed
b) Right to be assured/Right to choose
c) Right to consumer education
d) Right to be heard

Q.3) From 2003, all transactions in securities are to be settled within two days after the trade date. This system is known as:
a) Rolling settlement system
b) Rotational settlement system
c) Automatic settlement system
d) Mutual settlement system
Q.4) Which of the following is not a disadvantage of functional structure of organisation?
a) Less emphasis on overall enterprise objectives than the objectives pursued by a functional head.
b) A conflict of interests may arise when the interests of two or more departments are not compatible.
c) May lead to increase in costs since there may be duplication of activities across products.
d) It may lead to problems in coordination as information has to be exchanged across functionally differentiated
departments.

Q.5) __________are detailed statements about a project which outline the objectives, policies, procedures, rules, tasks,
budgets, etc. to implement any course of action.
a) Methods
b) Budgets
c) Programmes
d) Procedures
Q.6) From the following, identify the Incorrect Statement as per Consumer Protection Act, 2019:
a) National Commission has territorial jurisdiction over the whole country for consumer protection.
b) District Commission entertains complaints where value of goods or services paid as consideration does not exceed
₹1 crore.
c) Appeal against District Commission’s order can be filed in National Commission.
d) District Commission and State Commission are set by the State Governments.

Q.7) From the following, identify the statement which is correct about capital budgeting decision:
a) These decisions are reversible.
b) These decisions include committing huge amounts of finance on a long-term basis, therefore need to be taken with
utmost care.
c) These decisions do not affect the earning capacity of the business in the long run.
d) Size of assets, profitability and competitiveness are not affected by capital budgeting decisions.
Q.8) Which of the following statements is Incorrect with respect to Autocratic Leadership style?
a) Subordinates are expected to obey the orders of the leader.
b) An autocratic leader does not wish to be contradicted.
c) Subordinates are given high degree of independence.
d) Quick decision-making is facilitated.

Q.9) Providing job security and pension plan, etc. will satisfy which of the following needs of employees?
a) Basic physiological needs
b) Safety/Security needs
c) Belongingness needs
d) Esteem needs

Q.10) Which of the following is not a factor affecting price of a product or service?
a) Product cost
b) Extent of competition in the market
c) Government and legal regulations
d) Standardization and Grading
Q.11) Match the features of planning given in Column I with their respective explanation given in Column II.

Column I Column II
A. Planning is a mental exercise (i) Planning involves thorough examination and evaluation of each
alternative and choosing the most appropriate one
B. Planning is all- pervasive. (ii) Planning is required at all levels of management as well as in all
departments of the organization
C. Planning involves decision-making. (iii) Planning requires logical and systematic thinking rather than
guess work or wishful thinking

a) A-(i), B-(ii), C-(iii)

b) A-(iii), B-(ii), C-(i)
c) A-(ii), B-(iii), C-(i)
d) A-(i), B-(iii), C-(ii)
Q.12) In organising process, which of the following step is performed just before establishing reporting relationship
between individuals?
a) Assignment of duties
b) Identification and division of work
c) Departmentalization
d) Imparting training to employees

Q.13) In advertising ‘there is no direct face-to-face contact between the prospect and the advertiser’. The feature of
advertising stated here is:
a) Paid form
b) Impersonality
c) Economical
d) Identified sponsor
Q.14) Which of the following functions of management completes one cycle of management process and improves
planning in the next cycle?
a) Organising
b) Staffing
c) Directing
e) Controlling

Q.15) ‘Managing public opinion of an organisation is an important task performed by the marketing department.’ It is
included under which of the following element of marketing mix?
a) Product mix
b) Place mix
c) Price mix
d) Promotion mix
Q.16) The picture given below depicts important information related to a decision that a marketer has to take in the area
of product.

Identify from the following the correct option:

a) Branding
b) Labelling
c) Packaging
d) None of the above
 3 Marks Questions
Q.17) Explain any two points that highlight the importance of ‘controlling’ function of management.

Q.18) Explain ‘Supervision’ and ‘Communication’ as elements of ‘directing’ function of management.

Q.19) State any three benefits of ‘staffing’ function of management to the organisation.

Q.20) State any three benefits of training to employees.

 4 Marks Questions
Q.21) Explain the following as factors affecting the fixed capital requirements of a business: (i) Nature of business (ii)
Choice of technique

Q.22) Differentiate between ‘Capital Market’ and ‘Money Market’ on the basis of following:
(i)Instruments (ii)Investment outlay (iii)Duration (iv)Liquidity

Q.23) State any four regulatory functions of ‘Securities and Exchange Board of India’.

Q.24) Explain any two features of motivation as an elements of directing function of management

Q.25) Explain the following as elements of communication process:

(i) Message (ii) Encoding (iii) Media (iv) Decoding
 6 Marks Questions
Q.26) Explain any four semantic barriers to communication.

Q.27) Explain any four merits of internal sources of recruitment.

Q.28) Explain the following marketing philosophies:

(i) Product Philosophy (ii) Production philosophy (iii) Marketing Philosophy

Q.29) Explain the following as elements of marketing mix:

(i) Product (ii) Place (iii)Price
 2023-24

Marks X No. of Questions = Total

1 X 9 = 9
3 X 4 = 12
4 X 5 = 20
6 X 4 = 24
Total 65 Marks
Q.1) Which of the following is an element of 'Social Environment'?
a) Rates of saving and investment
b) Expectations from the workforce 1 Mark Questions
c) The nature of relationship of our country with foreign countries
d) Planned outlay in public and private sectors

Q.2) "It is a career oriented process designed to help the employees in the progress towards maturity and actualization of
their potential capabilities." Identify the process:
a) Staffing
b) Selection
c) Development
d) Training

Q.3) In the ---------- market, prices are determined and decided by the management of the company.
a) Primary
b) Secondary
c) Money
d) Stock
Q.4) The process of estimating fund requirements of a business and specifying the sources of funds is called:
a) Capital structure
b) Financial planning
c) Financial management
d) Capital budgeting

Q.5) Choose the incorrect statement from the following about functions of a Stock Exchange:
a) Provides liquidity and marketability to new securities
b) Ensures safety of transactions
c) Contributes to economic growth
d) Provides scope for speculation

Q.6) The marketing management philosophy which uses availability and affordability as a means to achieve the objectives
is:
a) Marketing concept
b) Selling concept
c) Product concept
d) Production concept
Q.7) Match the terms given in Column I with their meanings in Column II:

Column I Column II
1. Placement (i) Introducing the selected employee to other employees and familiarising him with the rules and
policies of the organization

2. Recruitment (ii) It refers to the employee occupying the position or post for which he/she has been selected
3. Orientation (iii) Evaluating an employee's current and/or past performance as against certain predetermined
standards
(iv) The process of searching for prospective employees and stimulating them to apply for jobs in the
4. Performance organization
Appraisal
Choose the correct option from the following:
a) 1-(i), 2-(ii), 3-(iii), 4-(iv)
b) 1-(ii), 2-(iii), 3-(i), 4-(iv)
c) 1-(ii), 2-(iv), 3-(i), 4-(iii)
d) 1-(ii), 2-(i), 3-(iv), 4-(iii)
Q.8) Identify the tool of promotion used by 'Mehta Sons Garments' to boost its sales

a) Advertising
b) Personal selling
c) Sales promotion
d) Public relations

Q.9) Which of the following is not a component of 'Physical Distribution'?

a) Inventory control
b) Standardisation and grading
c) Order processing
d) Transportation
 3 Marks Questions
Q.10) State any three features of business environment.

Q.11) State any three features of 'Demonetization'.

Q.12) State any three protective functions of Securities and Exchange Board of India.

Q.13) Differentiate between 'Money Market' and 'Capital Market' on any three bases.
 4 Marks Questions
Q.14) State any four characteristics of management.

Q.15) State any four functions performed by Top Level Management.

Q.16) Differentiate between 'Delegation' and 'Decentralisation' on any four bases.

Q.17) Explain how the following factors affect the working capital requirement of a business:
(i) Operating efficiency (ii) Credit availed

Q.18) Explain how the following factors affect the choice of capital structure of a company:
(i) Flexibility (ii) Cost of equity
 6 Marks Questions
Q.19) Explain the following techniques of Scientific Management :
Time study
Differential piece wage system
Motion study

Q.20) Explain the following features of principles of management :

General guidelines
Mainly behavioural
Formed by practice and experimentation

Q.21) Give the meaning of "Training'. Explain the following methods of training:
(i) Apprenticeship Training, (ii) Internship Training

Q.22) Explain any four points of importance of 'Directing' function of management.

2023-24

Marks X No. of Questions = Total

1 X 9 = 9
3 X 3 = 9
4 X 5 = 20
6 X 4 = 24
Total 62 Marks
Q.1) The level(s) of packaging shown in the picture given below is/are:
a) Primary level only
1 Mark Questions
b) Primary and secondary levels
c) Primary, secondary and transportation packaging levels
d) Primary and transportation packaging levels

Q.2) Which of the following options denotes the correct sequence of steps in the process of 'Organizing function of
management?
a) Departmentalisation →Identification and division of work → Establishing authority and reporting relationships →
Assignment of duties
b) Departmentalisation → Identification and division of work → Assignment of duties →Establishing authority and reporting
relationships
c) Identification and division of work → Establishing authority and reporting relationships → Assignment of duties →
Departmentalisation
d) Identification and division of work → Departmentalisation → Assignment of duties → Establishing authority and
reporting relationships
Q.3) Which of the following is not a function of middle level management?
a) To interpret the policies framed by the top management
b) To ensure that their department has the necessary personnel
c) To coordinate the activities of different departments
d) To assign necessary duties and responsibilities to the personnel in their departments

Q.4) ‘If there is a fixed place for everything and it is present there, then there will be no hindrance in the activities of
business/factory.’ The principle of management that is highlighted in the above statement is:
a) Discipline
b) Order
c) Unity of direction
d) Esprit de corps

Q.5) The purpose of the principle of 'unity of command" is that:

a) It avoids dual subordination.
b) It subordinates individual interests to organizational interests.
c) It promotes a team spirit of unity and harmony among employees.
d) It concentrates decision-making authority at the top level.
Q.6) Which of the following statements is correct for ‘short term investment decisions’ ?
a) They affect the earning capacity of a business in the long run.
b) These decisions normally involve huge amounts of investment.
c) These decisions affect the liquidity as well as profitability of a business.
d) They are irreversible except at a huge cost.
Q.7) As per the Consumer Protection Act, 2019, the consumer has a right to file a complaint and to be heard in case of
dissatisfaction with a good or a service. The consumer right being referred to here is ___________:
a) Right to Safety
b) Right to be Heard
c) Right to be Informed
d) Right to Seek Redressal
Q.8) When the products are sold by a manufacturer to the end consumer without involving any intermediary, the type of
channel of distribution used is:
a) Zero level channel
b) One level channel
c) Two level channel
d) Three level channel
Q.9) Match the explanation of different sources of external recruitment given in Column I with the sources given in Column
II.

Column I Column II
1 Websites designed and dedicated for the purpose of providing information about both, job (i) Casual Callers
seekers and job openings
2. Liaison of business houses with the educational institutes to recruit qualified personnel for (ii) Web Publishing
various jobs
3. Notice placed on the notice-board of the enterprise specifying the details of the jobs (iii) Campus
available Recruitment
4. Database of unsolicited applicants in the office, prepared and screened to fill vacancies (iv) Direct Recruitment

Choose the correct option from the following:

a) 1-(iii), 2-(i), 3-(iv), 4-(ii)
b) 1-(i), 2-(iii), 3-(iv), 4-(ii)
c) 1-(ii),2-(iv), 3-(i), 4-(iii)
d) 1-(ii), 2-(iii),3-(iv), 4-(i)
 3 Marks Questions
Q.10) Explain ‘Democratic (Participative) style of leadership’.

Q.11) State any three factors affecting financing decision.

Q.12) State any three protective functions of Securities and Exchange Board of India.
 4 Marks Questions
Q.13) Give the meaning of Capital Market. Distinguish between Capital Market and Money Market on the basis of the
following: (i) Participants (ii) Duration (iii) Investment outlay

Q.14) Explain any four points of importance of ‘Controlling’ function of management.

Q.15) Explain the relationship between 'Planning' and 'Controlling with the help of any four points.

Q.16) Explain the following methods of training: (i) Vestibule training (ii) Internship training

Q.17) Explain any four features of ‘Directing’ function of management.

 6 Marks Questions
Q.18) Explain any four points that highlight the significance of business environment.

Q.19) Explain any four points of significance of management for an organization.

Q.20) Explain with the help of any four points why planning is important in an organization.

Q.21) ‘Effective delegation of authority leads to many benefits’. Explain the above statement with the help of any four
points.