Principal-Agent Problem
Principal-Agent Problem
Key Takeaways
The principal-agent problem is a conflict in priorities between the
owner of an asset and the person to whom control of the asset has
been delegated.
The problem can occur in many situations, from the relationship
between a client and a lawyer to the relationship between
stockholders and a CEO.
The risk that the agent will act in a way that is contrary to the
principal’s best interest can be defined as agency costs.
Resolving a principal-agent problem may require changing the
system of rewards in order to align priorities or improving the flow of
information, or both.
There are a number of remedies for the principal-agent problem, and many
of them involve clarifying expectations and monitoring results. The principal
is generally the only party who can or will correct the problem.
Agency costs may also include the expenses of setting up financial or other
incentives to encourage the agent to act in a particular way. Principals are
willing to bear these additional costs as long as the expected increase in
the return on the investment from hiring the agent is greater than the cost
of hiring the agent, including the agency costs.
Contract Design
The shareholders can take action before and after hiring a manager to
overcome some risks. First, they can write the manager's contract in a way
that aligns the incentives of the manager with the incentives of the
shareholders. The principals can require the agent to regularly report
results to them. They can hire outside monitors or auditors to track
information. In the worst case, they can replace the manager.
Designing a contract involves linking the interests of the principal and agent
by tackling issues such as misaligned information, setting methods to
monitor the agents, and incentivizing the agent to act in the best way
possible for the principal.
At its root, it's the same principle as tipping for good service. Theoretically,
tipping aligns the interests of the customer-the principal, and the agent- the
waiter. Their priorities are now aligned and are focused on good service.
A client who hires a lawyer may worry that the lawyer will wrack up
more billable hours than are necessary.
A homeowner may disapprove of the City Council's use of taxpayer
funds.
A home buyer may suspect that a realtor is more interested in a
commission than in the buyer's concerns.
In all of these cases, the principal has little choice in the matter. An agent is
necessary to get the job done.