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Shiva Updated CV

Shiva is a candidate from New Delhi with a background in customer service and MIS, having worked at Teleperformance for over a year. He has completed his 10th and 12th grades from the CBSE Board and is currently pursuing a B.Com degree. Shiva possesses strong computer skills, particularly in Excel and G Suite, and is fluent in Hindi and English.

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at8800201
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57 views1 page

Shiva Updated CV

Shiva is a candidate from New Delhi with a background in customer service and MIS, having worked at Teleperformance for over a year. He has completed his 10th and 12th grades from the CBSE Board and is currently pursuing a B.Com degree. Shiva possesses strong computer skills, particularly in Excel and G Suite, and is fluent in Hindi and English.

Uploaded by

at8800201
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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CURRICULUM VITAE

SHIVA
Sangam Vihar New Delhi -110080
MOB : 7042190237
Email: sv956056@gmail.com

Career Objective
To secure a suitable position towards a successful carrier utilized my experience and education
in overall success of company and professional growth based on performance, emphasis on
hard work and to derived satisfaction from it.

Education
10th passed from CBSE Board.
12th passed from CBSE Board.
Pursuing B. Com

Working Experience
 Customer Service + MIS Executive
 Teleperformance | Location - Gurugram
 September 2022 - November 2023 (1+ Year)
 To Built and Maintain Report
 Prepare Daily weekly Monthly Quarterly MIS Report as per Requirement.
 Follow up from the Team for Update the Data in the Excel Sheet for the Weekly MIS Calculation.
 Responded to inbound customer calls, addressing inquiries, providing product information, and resolving issues
promptly and effectively.
 Resolve the Customer Queries related to the Finance Sector and the Department was the Credit Card Under the
RBL Inbound.
 Manage the Data as per provided by TL as per the Required Using the Excel Formulas.

Computer Knowledge & Skills


 Excellent Knowledge- (Vlookup,Hlookup,IF,And,Countifs,Index,with Match Function ,VlookUpMatch Etc
Advance Formula Including Filter and PivotTable)+ G Suits(Google Drive ,Google Sheet, Google Docs
Knowledge.
 Excellent communication and interpersonal skills
 Strong problem-solving and troubleshooting abilities
 Language: Hindi + English

Personal details
Father’s Name : Mr. Pramod Kumar
DOB : 17th Jan 2004
Gender : Male
Nationality : Indian
Marital status : Unmarried

DECLARATION
I, Shiva, hereby declare that the information contained herein is true and correct to the best
of my knowledge and belief

Shiva

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