Syllabus 0
Syllabus 0
UNIVERSITY OF JAMMU
Master of Commerce
(W.e.f. Academic Year 2021-
2022)
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
PROGRAMME CONTENTS
S.No. Content Page No
1 Introduction to Programme 3
2 Structure of M.Com 3
3 M.Com Programme 4-5
4 Syllabi 6-105
4a Semester First 6-18
4b Semester Second 19-32
4c Semester Third 33-68
Core courses 33-37
Finance & Accounting 38-46
Marketing 47-54
HRM 55-65
Financial Policies and Practices (Open Course) 66-67
Corporate Presentations 68
4d Semester Fourth 69-105
Core courses 69-73
Finance & Accounting 74-82
Marketing 83-91
HRM 92-102
Creativity and Innovations (Open Course) 103-104
Comprehensive Viva-Voce 105
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
1. INTRODUCTION
M.Com programme aims to equip students with the knowledge, skills and competence to developin them problem-
solving aptitude towards the business and service issues; to meet challenges of the modern day to day business
organizations and to mould them into future visionaries, management leaders and responsible citizens. The courses
of M.Comprogramme have been consistently revised and designed to promote better understanding in the students of
the contemporary issues confronting the business world and the economy as a whole and instill in them the
knowledge and capability of understanding the business world and its complexities. The programme helps in
understanding traditional and non-traditional systems, policy framework and strategies needed to administer the
rapid changes in an organization’s globally-oriented framework.
To accomplish its programme objectives, Department of Commerce provides a conducive environment that
holistically engages students in comprehending and building sound theoretical foundation, research
orientation,developing entrepreneurial skills; and formulating business operations.
2. STRUCTURE OF M.COM
The M.Comprogramme structure offers a deep dive into various facet of management and organizational
development through integration of cross-cutting concepts and incorporation of relevant topics which accompany the
dynamism attached to the business world. The overall structure of the course has been changed in the light of
dynamic market changes to widen the scope and depth of the courses offered in the M.Com. The contents of the
courses have been improved to provide an insight of research in functional areas like marketing, financial and human
resources and other allied and interdisciplinary areas. The courses have been designed in line with outcome- based
approach which requires specification of Course Outcomes and Course Learning Outcomes.
In the new structure, as per the area of interest, the students are required to choose two optional groups- one major
group and one minor group, in the beginning of second year of the study. The structure for the groups has been
designed with intent to provide advanced level specialization in the respective field. The major group consists of four
papers and minor group consists of two papers to be studied in third and fourth IVsemesters in one of the three areas
finance & accounting; marketing and HRM. Under Choice Based Credit System, students will also study Open
Elective courses offered by other departments of the University and MOOC. The content of existing courses too has
been revised in terms of including new and relevant topics
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
3. M.COM PROGRAMME
S.No Course code Course title Credit Nature of
course
SEMESTER FIRST
1 PSCOTC150 Financial Reporting 4 CORE
2 PSCOTC151 GST Law and Practice 4
3 PSCOTC152 OrganisationalBehaviour 4
4 PSCOTC153 Managerial Economics 4
5 PSCOTC154 Business Statistics 4
6 PSCOTC160 Seminar 4
Total credit 24
SEMESTER SECOND
1 PSCOTC250 Advanced Accounting 4 CORE
2 PSCOTC251 Strategic Management 4
3 PSCOTC252 Financial Management 4
4 PSCOTC253 Human Resource Management 4
5 PSCOTC254 Marketing Management 4
6 PSCOTC260 Summer Training Project Report 4
Total credit 24
SEMESTER THIRD
1 PSCOTC350 Entrepreneurship and New Ventures 4 CORE
2 PSCOTC351 Business Research Methods 4
3 PSCOTC360 Corporate Presentation 4
ONE OF THE THREE GROUPS
Finance & Accounting
1 PSCOTFC352 Financial Markets and Institutions 4 MAJOR
2 PSCOTFC353 Investment Management 4
3 PSCOTFE354 Advanced Cost Accounting 4 MINOR (Any
4 PSCOTFE355 Behavioural Finance 4 one of the two)
Marketing
1 PSCOTMC352 International Marketing 4 MAJOR
2 PSCOTMC353 Services Marketing 4
3 PSCOTME354 Consumer Behaviour 4 MINOR (Any
4 PSCOTME355 Retail Management 4 one of the two)
HRM
1 PSCOTHC352 Strategic HRM 4 MAJOR
2 PSCOTHC353 HRD 4
3 PSCOTHE354 Management of Transformation 4 MINOR (Any
4 PSCOTHC355 Knowledge Management 4 one of the two)
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
OPEN COURSE ( For Commerce Students)
From other than Commerce 4
Department.
OPEN COURSE ( For other than Commerce Students)
1. PSCOTOC 356 Financial Policies and Practices 4
Total credit 28
SEMESTER FOURTH
1 PSCOTC450 International Business 4 CORE
2 PSCOTC451 E-Commerce 4
3 PSCOTC460 Comprehensive Viva-Voce 4
ONE OF THE THREE GROUPS
Finance & Accounting
1 PSCOTFC452 International Finance 4 MAJOR
2 PSCOTFC453 Management Control System 4
3 PSCOTFE454 Financial Planning 4 MINOR (Any
4 PSCOTFE455 Financial Econometrics 4 one of the two)
Marketing
1 PSCOTMC452 Brand Management 4 MAJOR
2 PSCOTMC453 Strategic Marketing 4
3 PSCOTME454 Business-To-Business Marketing 4 MINOR (Any
4 PSCOTME455 Supply Chain Management 4 one of the two)
HRM
1 PSCOTHC452 Legal and Social Security 4 MAJOR
2 PSCOTHC453 Performance Management and 4
Reward System
3 PSCOTHE454 Talent Management 4 MINOR (Any
4 PSCOTHE455 International Human Resource 4 one of the two)
Management
OPEN COURSE ( For Commerce Students)
From other than Commerce 4
Department.
OPEN COURSE ( For other than Commerce Students)
1. PSCOTOC456 Creativity and Innovation 4
Total credit 28
GRAND TOTAL CREDIT 104
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
4a SYLLABI M.COM. FIRST SEMESTER
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
COURSE OBJECTIVES
1. To sensitize the students about the problems of accounting such as measuring and reporting issues related to
assets and liabilities and preparing the financial statements.
2. To make the students familiar with the financial reporting standards issued by IASB and its application in
India.
3. To develop an understanding among the students about the various forms of reporting (other than financial
statements) and accounting for special transactions and apply such knowledge in problem solving.
4. To provide the students a thorough grounding of forensic accounting, creative accounting & environmental
accounting and preparation of financial reports with their analysis for decision making and control.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. gain the skill of using accounting information as a tool in applying solutions for managerial problems,
evaluating the financial performance, interpreting the financial structure and analyzing general purpose
financial reports;
2. acquire the ability to integrate and solve problems in practical scenarios on Accounting Standards, Guidance
Notes and Indian Accounting Standards for deciding the appropriate accounting treatment and formulating
suitable accounting policies;
3. evaluate different types of performance measurement systems in accounting and commonly used financial
control systems;
4. combine practice and theoretical knowledge of financial accounting and develop awareness of emerging
trends in financial accounting; and
5. demonstrate proficiency with the ability to engage in competitive exams like CA, CS, ICWA and other
courses.
UNIT –IINTRODUCTION
Basics of reports, essential requirements of a good report, steps for making the report more effective ; Financial
reporting: Nature, importance and objectives; Types of financial reporting; Users of financial reporting; Process
of financial reporting; Difference between financial reporting and management reporting; Issues and challenges
in financial reporting with special reference to published financial statements; Financial reporting for
management-top level management, middle level management and lower level management; Guiding principles
for reporting to different levels of management; Financial reporting practices in Indian companies.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
UNIT-IIICORPORATE REPORTING
International financial reporting qualities; Objectives of corporate financial reporting; Development of financial
reporting objectives: Accounting Principle Board (APB, Statement No. 4); Financial Accounting Standard Board
(FASB, Concept No.1); True-blood report and Stamp report objectives; Specific purpose reporting; Reporting by
diversified companies - Segment reporting: Nature, objectives and problems; Disclosure requirements of
different users group of segment reporting; Interim reporting: Nature, objectives, problems and suggestions to
improve interim reporting; Harmonisation in reporting: Nature, need, benefits and obstacles in convergence and
harmonisation; Suggestions for increased convergence and harmonisation; Corporate governance reporting;
Value added reporting and HR Reporting.
Suggestive Readings
1. Lal, J. Financial Reporting- Theory and Practices. Taxmann, New Delhi.
2. David, F. H. Corporate Financial Reporting, Text and Cases. Irwin Publications, New Delhi.
3. Lal, J. Accounting Theory –Himalaya Publications House, New Delhi.
4. Steven M. Bragg: The Vest Pocket IFRS, John Wiley Publications, Hoboken, New Jersey.
5. Gupta, S. K. Contemporary Issues in Accounting. Kalyani Publishers, New Delhi.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
COURSE OBJECTIVES
1. To give an overview of the concept of GST.
2. To acquaint the students with provisions of input tax credit and payment of GST.
3. To impart knowledge about procedure compliances under GST.
4. To familiarize students with impact of GST on specific sectors and compensation to the states.
COURSE OUTCOMES
After the completion ofthis course student will be able to:
1. understand the background for introduction of GST in India;
2. know about eligibility and conditions for availing input tax credit;
3. learn about registration requirements, maintenance of books of accounts and assessment under GST; and
4. understand impact of GST and compensation to states on account of any loss that occurs due to introduction of
GST in the states;
5. acquire knowledge about recent changes taking place in GST Law.
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
of cancellation; Furnishing details of supplies; Returns; Accounts and records; Assessment: Overview of various
types of assessment.
Suggestive Readings
1. GST Bare Act
2. Datey, V.S, GST Ready Reckoner, Taxmann, New Delhi.
3. GST Act with Rules and Forms- Taxmann, New Delhi.
4. Gupta, V and Gupta, N.K, GST- Law, Practice and Procedures, Bharat Publications, New Delhi.
5. Mehrotra, H.C and Agarwal, V.P, Goods and Service Tax, SahityaBhawan Publications, Agra
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
COURSE OBJECTIVES
1. To familiarized the students with the conceptual framework of OB.
2. To impart knowledge about the dimensions of individual behavior
3. To provide insight to the students about the importance of group behavior in organizational setting.
4. To acquaint the students about contemporary issues in organizational context
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. describe the evolution, growth and application of OB;
2. understand the individual differences on the basis perception, learning, personality, attitude & motivation;
3. relate group behavior & work teams with performance of an organization; and
4. apply the techniques of conflict management, organizational change & stress management;
5. to imbibe the need of organizational change for development.
UNIT-I INTRODUCTION
Concept of organizational behaviour (OB); Disciplines contributing to OB; Role and application of OB
knowledge to management practices; Foundations of OB: Hawthorne experiments and human behaviour
approach; Foundations of individual behavior; OB models; Challenges and opportunities in OB.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
UNIT-IIIGROUP BEHAVIOUR
Transactional Analysis (TA): Meaning, levels of self-awareness, ego states, life script, life positions, stroking,
psychological games, benefits and uses of TA; Group behaviour: Meaning, types, five stage model of group
development, informal and formal groups/organizations, group norms; group cohesiveness, group decision
making & techniques for improving group decision making; Organisational committees, task force, quality
circle, teams in organisation; Work teams: Types, effective team, team creation; Leadership theories: Trait,
behavioural, situational.
Suggestive Readings
1. Steven, M.andGlinar, V.Organizational Behavior, Tata McGraw Hill Publishing Co.
2. Robbins, S. Organizational Behaviour, Prentice Hall India Pvt. Ltd., New Delhi.
3. Luthans, F. Organizational Behaviour, McGraw Hill Book Company, New Delhi.
4. Griffin, R.andMoorehead, G. Organizational Behavior, Houghton Mifflin Co. Boston.
5. Griffin, R.OrganisationalBehaviour, Houghton Mifflin Co., Boston.
6. Hellreigel, D., Slocum, J.W. and Woodman, R.W. Organizational Behaviour, South Western College
Publishing, Ohio.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
COURSE OBJECTIVES
1. To familiarize the students with the conceptual underpinning of managerial economics and demand analysis.
2. To impart knowledge about the theory of consumer choice.
3. To provide insight to the students about the product theory and functions.
4. To aware students about the pricing practices in different market conditions.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. understand the role of managerial economics in business contexts;
2. understand consumer choices and decisions;
3. how production theory helps the managers in determining short run and long run costs;
4. understand the price setting in varied market conditions; and
5. to develop managerial insights using economic principles for making decision under varied environmental
constraints.
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
Suggestive Readings
1. Craig P.H and Cris, M. Managerial Economics. PHI Publication, New Delhi.
2. Dominick, S. Managerial Economics. Oxford University Press, New Delhi.
3. Ahuja, H.L. Managerial Economics. S. Chand Company, Delhi.
4.Baumol, W.J. Economics Theory and Operations Analysis. Prentice Hall, London.
5.Dwivedi D.N. Managerial Economics. Vikas Publishing House, Delhi.
6. Chopra O.P. Managerial Economics. Tata McGraw Hill, Delhi.
7.Varshney, R.L. and Maheshwari, K.L. Managerial Economics. Sultan Chand & Sons, New Delhi.
8.Joel,D. Managerial Economics. Prentice Hall of India, New Delhi.
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
COURSE OBJECTIVES
1. To discuss the role of business statistics.
2. To understand the relevance of probability distributions and ANOVA.
3. To discuss the various methods of association of attributes and multiple regression equations.
4. To know the procedure of testing of hypothesis.
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1.understand the relevance of statistics in business operations;
2. apply the probability and ANOVA for solving business problems;
3. able to use various methods of association of attributes, multiple correlation and regression analysis;
4. compute parametric and non-parametric tests for hypothesis testing; and
5.analyse the complex set of data through various statistical techniques for solving business problems.
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
Suggestive Readings
1. Levin, R.I. Robin, D.S. Statistics for Management, Prentice-Hall of India. New Delhi.
2.Aczel, A. D. Sounderpandian, J. Complete Business Statistics, Mc Graw Hill Publishing. New Delhi.
3. Anderson, S., W. Statistics for Business and Economics, Cengage Learning. New Delhi.
4. Kazmeir L. J. Business Statistics, Tata Mc Graw Hill. New Delhi.
5. Vohra, N. D. Business Statistics. Tata Mc Graw Hill. New Delhi.
6. Freund, J. E., Williams, F.M. Elementary Business Statistics – The Modern Approach. Prentice Hall
of India Private Ltd., New Delhi.
7. Clave, B. S. Statistics for Business and Economics - Prentice Hall Publication, New Delhi
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
TITLE :SEMINAR
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1. develop competencies in identifying opportunities/areas for mergers, demergers, amalgamations and
takeovers etc., carrying out valuations involved therein, building up strategies for them and evaluating the
post restructuring performance of the enterprise;
2. have deeper understanding of methods of valuation of profit for return on capital employed, financial
evaluation of lease, methods of computing lease rentals and have greater confidence in their application;
3. prepare consolidated financial statements of holding and subsidiaries companies with appropriate
accounting standards;
4. demonstrate knowledge of preparation of funds flow cash flow statements in accordance with generally
accepted accounting principles through analysis and synthesis of information as well;
5. prove proficiency with the ability to engage in competitive exams like CA, CS, ICWA and other courses.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
Suggestive Readings
1. Jain, S.P., &Narang, K.L. Advanced Accounting. Kalayani Publishers, New Delhi.
2. Sehgal, A., & Sehgal. D. Advanced Accounting. Taxmann, New Delhi.
3. Gupta, R.L. Advanced Accounts. Sultan Chand & Sons, New Delhi.
4. Shukla, Grewal & Gupta. Advanced Accounts. S. Chand, New Delhi.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1. understand the conceptual framework of strategy and strategic management.
2. develop competency to analyse and evaluate the impact of internal and external forces on generating
strategic alternatives and selection.
3. formulate structural design and strategic plans for implementation of strategy.
4. implement strategic evaluation & control techniques to achieve objectives.
5. design, implement and evaluate business strategy.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
TITLE: STRATEGIC MANAGEMENT
Suggestive Readings
1. Bhattachary, S.K. and N. Venkataramin, Managing Business Enterprises: Strategies, Structures and
Systems, Vikas Publishing House, New Delhi.
2. Budhiraja, S.B. and M.B. Athreya: Cases in Strategic Management, Tata McGraw Hill, New Delhi.
3. Porter,M. E. Business Policy Text and Cases, Irwin, Inc., Homewood Illinois.
4. Coulter, M.K.Strategic Management in Action, Prentice Hall, New Jersey.
5. Kazmi, A. Business Policy, Tata McGraw Hill, Delhi.
6. Jeyarathnam, M : Business Policy and Strategic Management, Himalayan Publication, Delhi
7. Lawarance, R. Jaunch and William F. Fluock. Business Policy & Strategic Management, Tata McGraw
Hill, Delhi.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. SECOND SEMESTER
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1. familiarise with the role and challenges faced by the finance manager;
2. understand the evaluation of capital expenditure and cost of various sources of finance;
3. able to compute various types of leverages and its impact on value of the firm;
4. know the various models of dividend and sources of short term financing;
5. provide consultation for managing the funds efficiently for enhancing net worth.
UNIVERSITY OF JAMMU
M.COM. SECOND SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
Suggestive Readings
1. Horne, J. C. Financial Management and Policy. Prentice Hall of India, New Delhi.
2. Brealey R.A., Myers, S.C. Principles of Corporate Finance, Tata Mc Graw Hill, New Delhi.
3. Chandra, P. Financial Management: Theory and Practice. Tata Mc Graw Hill, New Delhi.
4. Khan, M. Y. & Jain, P. K. Financial Management, Tata McGraw Hill, New Delhi.
5. Pandey, I. M. Financial Management. Vikas Publishing, New Delhi.
6. Arthur, J. K., Martin, J. H., Petty, W., Scott, D. F. Financial Management: Principles & Application,
Pearson, New Delhi.
7. Srivastava, R., Misra, A. Financial Management, Oxford University Press, New Delhi.
Section-D: This section comprises two compulsory integrated/application based questions from Units 3 and
4. Each question carries 10 marks.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
COURSE OBJECTIVES
1. To help the students in understanding the evolution of Human Resource Management, basic concepts,
recent roles and trends, management concepts and practices for better HR management.
2. To develop and analyze the future human resource requirements and design action plan for the same.
3. To understand the mechanism of wages and salary administration and Grievances redressal at work place.
4. To enlighten the students about the concept and scope of industrial relations and ways to analyze the co-
operation and conflict.
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1. apply the basic concepts and models of human resource management at work place;
2. demonstrate a basic understanding of different tools of forecasting and planning human resource needs as
well as formalize, design, and evaluate various recruitment, selection and placement policies;
3. design compensation plan for various levels and develop system for the management of the same;
4. apply various industrial relations approaches for managing workplace conflicts as well as industrial disputes
and devising mechanism for their redressal;
5. use labour officer for education employees about their rights.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
Suggestive Readings
1. Cascio, W and Nambudiri, R. Managing Human Resources, Tata McGraw Hill Education Pvt. Ltd., New
Delhi
2. Dessler, G. Human Resource Management, Prentice HallIndia, New Delhi.
3. Rao, P.S.Human Resource Management, Himalaya Publishing House, New Delhi.
4. Memoria,C.B.,Memoria, S.andGankar, S.V. Dynamics of Industrial Relations. Himalaya Publishing
House, New Delhi.
5. Armstrong.M. Armstrong's Handbook of Human Resource Management. Kogan Page Publishers, UK
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
COURSE OBJECTIVES
1. To familiarize the students with the conceptual underpinning and contemporary issues in marketing.
2. To impart knowledge about the dimensions affecting consumer and business behavior.
3. To provide insight to the students about the product development and pricing mechanism.
4. To acquaint the students about the promotion and distribution underpinning.
COURSE OUTCOMES
After the completion of this course the student will be able to:
1. describe the evolution, growth and implementation of basics of marketing.
2. understand the consumer and business differences in taking buying decisions.
3. understand the product and pricing aspects from manufacturing perspectives.
4. understand the promotion and distribution aspects from manufacturing perspectives.
5. to develop, design and suggest marketing strategies for enhanced market share.
UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
Suggestive Readings
1. Kotler, P. and Keller, K.J. Marketing Management: A South Asian Perspective. Prentice Hall India, New
Delhi.
2. Ramaswamy, V.S. and Namakumari, S. Marketing Management, Planning, Implementation and Control,
Macmillan, New Delhi.
3. Britt, S.H. and Boyd, H.W. Marketing Management and Administrative Action (Edited). Tata McGraw
Hill, New York.
4. Panda, T.K. Marketing Management: Text and Cases. Excel Books, New Delhi.
5. Kotler, P. and Armstrong, G. Principles of Marketing. Prentice Hall India, New Delhi.
6. Douglas, K. H. et al. Marketing Principles and Best Practices. Thomson South-Western, Ohio.
7. Saxena, R. Marketing Management. Tata McGraw Hill, New Delhi.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM SECOND SEMESTER
Section-C: This section comprises two questions from Units 3 and 4, with internal choice. Each question
carries 10 marks.
Section-D: This section comprises two compulsory integrated/application based questions from Units 3 and
4. Each question carries 10 marks.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. SECOND SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER
COURSE OBJECTIVE
1. To develop students’ knowledge about various aspects of entrepreneurship, creativity and innovation.
2. To equip the students with the new venture planning from domestic as well as global perspective and to
make them aware about the intellectual property rights.
3. To study the role of entrepreneurial development programs for boosting general, women and rural
entrepreneurship.
4. To allow students to have a global perspective about the strategic alliances like mergers, acquisitions
and IPO’s etc. and to encourage them to learn about the global opportunities for new ventures.
COURSE OUTCOMES
After completion of this course, students will be able to:
1. learn how to utilize the human skills for creative and new ideas as well as promote employees to indulge
in intrapreneurship.
2. write business plan keeping in mind the lenders’ and investors’ attitude and expectations from new
business.
3. assess the opportunities and constraints for new business ideas with the help of entrepreneurial
development programs.
4. role of EDPs in providing better financial, technical and managerial benefits.
5.apply entrepreneurial knowledge for better management of business in terms of expansion and
diversification through strategic alliances.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER
Suggestive Readings
1. Thomas W. Zimmerer, Norman N. Scarborough and Doug Wilson. Essentials of Entrepreneurship and Small
Business Management, PHI Learning Pvt. Ltd., New Delhi.
2. David H. Holt. Entrepreneurship New Venture Creation (1st ed.). PHI Learning Pvt. Ltd., New Delhi.
3. Jeffrey A. Timmons and Stephen Spinelli. New Venture Creation: Entrepreneurship for the 21st Century
McGraw-Hill/Irwin.
4. Michael Schaper and Thierry Volery, John Wiley and Sons. Entrepreneurship and Small Business. Australia
Ltd.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER
COURSE OBJECTIVE
1. To understand the nature and process of business research.
2. To explain the types of research design and methods of sampling.
3. To discuss the tools of data analysis and errors in interpretation.
4. To discuss the structure of research report and research ethics.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. acquaint students with the basics of business research.
2. understand the different research designs and need of sampling in business research.
3. application of tools of data analysis and interpretation.
4. prepare the detailed research report by following research ethics and plagiarism.
5. apply the statistical techniques for analysing the data of various organisations
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER
analysis, confirmatory factor analysis and SEM in business research, Testing of hypothesis; Concept,
importance and pre-requisites of data interpretation; Errors in data interpretation.
Suggestive Readings
1. Cooper, D. R., Schindler, P. S. Business Research Methods. Tata Mc Graw Hill, New Delhi.
2. Sekaran U., Bougie R. Research Methods for Business: A Skill Building Approach. Wiley, India.
3. Srivastava, T. N., Rego, S. Business Research Methodology. Tata Mc Graw Hill, New Delhi.
4. William G. Z. Business Research Methods. Thomson, India.
5. Harper, W. B., Ralph W., Stanley F. S. Marketing Research: Text and Cases, Homewood, Irwin.
UNIVERSITY OF JAMMU
37
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE & ACCOUNTING GROUP)
COURSE OBJECTIVES
1. Understand the mechanics and interconnection of financial system and financial markets.
2. Determine and analyze various types of risk and hedging of these risks.
3. Research and analyze the working of financial institutions in light of various key developments over the
time.
4. To explore the emergence of development banking and investment banking in the development of Indian
Economy
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. apply concepts relevant to financial markets and financial institutions, and the instruments of financial
markets and institutions.
2. to have detailed knowledge of exchange rates and currency markets.
3. to make students aware of the credit policies of various financial institutions and the purpose of their
establishment.
4. to familiarize with the various non-banking financial institutions and their functions.
5. to critically evaluate the recent financial news article & relevant research in financial markets & aids in
decision making abilities.
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE & ACCOUNTING GROUP)
38
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
Criteria to evaluate assets; Return on assets; Theories of the level of interest rates: Classical theory, loanable
funds theory, Keynesian theory, Relationship between long term &short term rates; Appropriate interest rates
policy.
Suggestive Readings
1. Bhole, L. M., Financial Institutions and Markets, Tata McGraw Hill Company Ltd., New Delhi.
2. Bhole, L. M. Indian Financial System, Chugh Publications, Allahabad.
3. Edminster, R.O., Financial Institutions, Markets and Management, McGraw Hill, New York.
4. Goldsmith, R. W., Financial Structure and Development, Yale, London.
5. Hanson, J. A. and S. Kathuria (Eds.), India, A Financial Sector for The 21st Century.
6. Century, Oxford University Press, New Delhi.
7. Johnson, H. J. Financial Institutions and Markets, McGraw Hill, New York.
8. Khan, M. Y. Indian Financial System, Tata McGraw Hill, New Delhi
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE & ACCOUNTING GROUP)
39
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
Section C: This section comprises two questions from Units 3 and 4 with internal choice. Each question
carries 10 marks.
Section D: This section comprises two compulsory integrated/application-based questions from Units 3 and
4. Each question carries 10 marks
UNIVERSITY OF JAMMU
40
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE GROUP)
COURSE OBJECTIVES
1. To make the students familiar with the working of securities markets and the instruments traded therein.
2. To provide insights to the students into the strategies followed by investment wizards of the world.
3. To acquaint the students with the procedure to estimate the intrinsic value of securities and net assets value
of mutual funds.
4. To make the students develop the art for selecting an asset mix based on investors time horizon and risk
tolerance.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. describe the characteristics of various investment alternatives available to investors;
2. calculate the intrinsic value of a stock using the zero growth model, constant growth model and the two
stage growth model. he should also be able to estimate the net asset value of mutual funds;
3. use breadth indicators and market sentiment indicators to assess the technical condition of the market; and
4. assess the impact of asset allocation, sector choice, passive and active strategies used in managing the
portfolio on portfolio performance.
5. act as investment practitioners like equity researchers, portfolio managers, investment counselors and
corporate treasures.
UNIT - I: INTRODUCTION
Basics of investment; Objectives of investments; Classifications of investments; Modes of investment; Scope of
investment management; Factors affecting investment decisions; Process of investment decisions; Difference
between investment &speculation, investment& gambling; Real and financial assets-basics, types and features
of an ideal investment programme.
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE GROUP)
41
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
Suggestive Readings
1. Chandera, P. Investment Analysis and Portfolio Management. Mc Graw Hill Education, New Delhi.
2. Singh, P. Investment Management. Himalaya Publisher, New Delhi.
3. Francis and Archer. Portfolio Management. Prentice Hall of India, New Delhi.
4. Gupta L.C. Stock Exchange Trading in India. Prentice Hall of India, New Delhi.
5. Singh, H.K. and Singh, M. Mutual Funds in Indian Capital Markets. APH Publisher, New Delhi.
6. Harry, S. Investment Management. Prentice Hall of India, New Delhi.
UNIVERSITY OF JAMMU
42
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE & ACCOUNTING GROUP)
COURSE OBJECTIVES
1. To provide the students with an in-depth knowledge of advanced approaches of cost accounting;
2. To enable them to apply costing methods and techniques to assist management for taking appropriate
decisions.
3. To senstitise the students about the standardized principles and methods of cost accounting employed by a
different companies and firms to facilitate inter-firm comparison.
4. To make the students specialized in cost analysis under activity based costing and application of marginal
costing techniques for decision making;
5. To make the students familiar with the factor (constraints) that restrict the organization from getting more of
whatever it strives for, which is usually profit.
COURSE OUTCOMES:
After the completion of this course, the students will be able:
1. demonstrate costing methods and techniques appropriate to a variety of different businesses.
2. have the ability to maintain cost data for inter-firm comparison, comparison of operational efficiency of
individual concerns within the industry and to assist in the fixation of selling price for the industry as a
whole;
3. develop competencies in evaluating the costs and benefits of implementing activity based costing system;
4. adopt CVP analysis to situations in which a product has more than one cost driver; and
5. demonstrate knowledge about the theory of constraints, throughput accounting, target costing, life cycle
costing, value engineering, and value chain analysis.
UNIT - I: INTRODUCTION
Basics of cost accounting; Difference between cost accounting and management accounting, cost accounting
and financial accounting; Elements of costs; Bases of ascertaining costs; Methods of costing: Units of output
costs-operating costs, contract cost, job cost and batch costing-Process costs including equivalent production
and methods of treatment of joint products and by products.
UNIVERSITY OF JAMMU
43
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE & ACCOUNTING GROUP)
audit- basics of cost audit, objects of cost audit, important legal provisions of cost audit, cost audit vs. financial
audit
Suggestive Readings
1. Kishore, R.M. Cost and Management Accounting, Taxmann Publications, New Delhi.
2. Arora, M.N. Cost and Management Accounting. Himalaya Publishing House, New Delhi.
3. Jain, S.P. and Narang, K.L. Cost Accounting. Kalayani Publishers, New Delhi.
4. Sehgal, A. and Sehgal. D. Advanced Accounting. Taxmann, New Delhi.
5. Gupta, R.L. Advanced Cost Accounts. Sultan Chand & Sons, New Delhi.
6. Shukla, Grewal & Gupta. Cost Accounts. S. Chand, New Delhi.
UNIVERSITY OF JAMMU
44
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE & ACCOUNTING GROUP)
COURSE OBJECTIVES
1. To provide understanding about basic concepts of behavioural finance;
2. To acquaint the students with utility theory, emotions and decision making;
3. To impart knowledge about behavioural factors and financial markets
4. To familiarize students with behavioural corporate finance.
COURSE OUTCOMES:
After the completion of this course, the student will be able to:
1. understand the investment decision cycle.
2. compare expected utility theory with other related theories.
3. learn about active portfolio management
4. understand the role of behavioural factors in corporate decision making.
5. demonstrate a basic understanding of mental accounting
UNIT - I: INTRODUCTION
Nature, Scope, objectives and application; Investment Decision Cycle: Judgment under uncertainty; Mental
Accounting; Cognitive information perception; Peculiarities(biases) of quantitative and numerical information
perception; Representativeness; Anchoring; Exponential Discounting; Hyperbolic Discounting; Bounded
rationality in real market conditions.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (FINANCE & ACCOUNTING GROUP)
Suggestive Readings
1. Ackert, L. and Deaves, R. Behavioral Finance: Psychology, Decision Making and Markets. South-Western,
Cengage Learning, Ohio.
2. Forbes, W. Behavioural Finance. Wiley, West Sussex.
3. Kahneman, D. and Tversky, A. Choices, Values and Frames. Cambridge University Press.
4. Shefrin, H. Beyond Greed and Fear: Understanding Behavioral Finance and Psychology of investing.
Oxford University Press, New York.
5. Shleifer, A. Inefficient Markets: An Introduction to Behavioral Finance. Clarendon Press, Oxford.
6. Parikh, P. Value Investing and Behavioural Finance. Tata McGraw-Hill, New Delhi.
UNIVERSITY OF JAMMU
46
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES
1. To impart knowledge about evolution of international marketing and international marketing environment.
2. To acquaint the students with the need for product & service adaptation
3. To design promotion-mix and channels for international markets.
4. To understand the pattern of trade in multinational market groups
COURSES OUTCOMES
After the completion of this course, the student will be able to:
1. assess the impact of culture, political vulnerability legal issues involved in international marketing;
2. interpret and explain the importance of product adaptation;
3. identify, locate and design promotional –mix and channel mix keeping barriers in mind;
4. describe strategic implications for marketing in different market regions across world;
5. understanding the role of multinational regions and market group in international marketing.
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
channel –Channel structure, factors affecting choice of channels; Locating, selecting and motivating channel
members; Import restrictions-Tariffs, exchange permits, quotas, import licenses, standards, boycotts, voluntary
agreements; Terms of sale; Foreign commercial payments-letters of credit, bills of exchange, cash in advance,
open accounts, forfeiting.
UNIVERSITY OF JAMMU
48
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES
1. To familiarize the students with the conceptual framework of services marketing.
2. To impart knowledge about the factors affecting expectations and perceptions of individual behavior.
3. To provide insight to the students about the service recovery mechanism and customer complaint behavior.
4. To acquaint the students about the employee and customer role in service delivery mechanism.
COURSES OUTCOMES
After the completion of this course, the student will be able to:
1. describe the evolution, growth and application of services marketing.
2. understand the factors influencing expectations and perceptions of consumers.
3. understand the role of Relate group behavior & work teams with performance of an organization
4. apply the techniques of conflict management, organizational change & stress management
5. to develop and design marketing strategies for the service products.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
Suggestive readings
1.Zeithaml, V.A., Bitner, Mary Jo, and Pandit, A. Services Marketing. Tata McGraw Hill, New Delhi.
2. Lovelock, Christopher, Wirtz, Jochen, and Chatterjee, G. Services Marketing: People,
Technology, Strategy. Pearson Education, New Delhi.
3. Payne, A. the Essence of Services Marketing, Prentice Hall of India, New Delhi.
4.Nargundhar, R. Services Marketing. Tata McGraw Hill, New Delhi.
5.Goncalves, K. P.Services Marketing-A Strategic Approach. Prentice Hall International, New Jersey.
6.Jauhari, V.D. Services- Marketing, Operations Management. Oxford University Press, New Delhi.
7. Srinivasan, R.Services Marketing- The Indian Context. Prentice Hall of India, New Delhi.
UNIVERSITY OF JAMMU
50
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES
1. To apply buyer behavior concepts to what customers do in "the real world"
2. To improve skills in the research and analysis of customer segments, demand, and market potential
3. To utilize knowledge of buyer behavior to enhance strategic decision making
4. To gain an understanding of the theories and concepts of buyer behavior
COURSE OUTCOMES
After the completion of the course the student will be able to:
1. to develop an understanding about consumer behaviour and its applications in marketing;
2.to demonstrate an understanding of buyer behavior in improved decision making;
3.to understand the role of socio-cultural determinants in consumer choice making;
4.to explore the realities and implications of buyer behavior in materialism context;
5.to develop and design brand loyalty strategies based on consumption pattern of consumers.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
Suggestive Readings:
1.Schiffman, L.G. and.Kanuk, L.L Consumer Behaviour. Prentice Hall, New Delhi.
2. Engel, J.F., Blackwell, R. D. and Miniard, P.W. Consumer Behaviour. Cengage Learning. Dryden Press,
Chicago.
3. Paul, P.J. and Olson, J. C. Consumer Behaviour and Marketing Strategy, McGraw Hill, New Delhi
4.Assael, H., Consumer Behaviour and Marketing Action; Cengage Learning, Dryden Press, Chicago.
5. Hawkins, D. I., Best, R.J. and Coney, K.A. Consumer Behaviour Implication for Marketing Strategy,
McGraw Hill, New Delhi.
6. Hawkins, D. I, Mothersbaugh, D. L, Mookerjee A, Consumer Behaviour: Building Marketing Strategy,
McGraw Hill, New Delhi.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES:
1. To provide the overview of retail management.
2. To impart knowledge about the store location and design for better retail performance.
3. To discuss the retail merchandising, pricing strategies and components of communication mix.
4. To acquaint the students about contemporary areas of retailing.
COURSE OUTCOMES:
After the completion of this course, the students will be able to
1. portray the growth of Indian retail sector;
2. understand the factors influencing store location, layout and design;
3. understand the components of retail mix;
4. familarise with recent trends in retailing and modern retail formats;
5. able to guide the retailers for proper space, layout and store management for the superior customer value.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM THIRD SEMESTER (MARKETING GROUP)
Suggestive reading
1. Chetan, B. Tulip, R., Srivastava, N. V. Retail Management. Oxford University Press, New Delhi.
2. Berman, B. Evans, J. R. Retail Management. Prentice Hall of India, New Delhi.
3. Cox, R., Brittain, P. Retailing. Pearson Education, New Delhi.
4. Pradhan, S. Retailing Management. Tata Mc Graw Hill Education, Chennai.
5. Vedamani, G. G. Retail Management. Jaico Publishing House, Mumbai.
6. Ron H., James R. Retail Management. Tata Mc Graw Hill, Publication New Delhi.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. To acquaint the students with the concept, components of strategic HRM and strategic alignment.
2. To forecast the human resource needs of the organisation and to learn various employee retention
methods.
3. To equip the students with various HR costs and methods to evaluate these costs.
4. To study various metrics to evaluate various HR initiatives, practices and programmes.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. identify the key HRM functions and operations as well as recognize the linkages between the
organizational strategies and human resource strategies;
2. use various methods of forecasting the demand and supply of labour within the organisation as well as
outside the organisation;
3. design the process for identifying high potential needs and establish a talent channel to serve the
organisation’s present and future high potential requirements;
4. devise the strategies to reduce various HR costs;
5. to develop the objective metrics to measure these costs.
UNIT - I: INTRODUCTION
SHRM: Concept, role, barriers; Models of SHRM: Best fit model, resource based model, business partner
model, integrative model; HR Strategies: Concept, types of HR strategies, steps in developing HR strategies,
criteria for an effective HR strategy; Strategic HR framework; Aligning HR strategies with business
strategies.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
Flexi-timing; QWL; Work-life balance; Virtual HRM; Autonomous work terms; Employee empowerment;
Performance based compensation.
Suggestive Readings
1. Jeffery Mello. Strategic Human Resource Management, Thompson, New Delhi
2. Charles Greer. Strategic Human Resource Management, Pearson Education, Asia, New Delhi
3. Aggarwal. Strategic Human Resource Management, Oxford University Press, New Delhi.
4. Garry Dessler. Human Resource Management, PHI, New Delhi.
5. Wanye F. Cascio and RanjeetNambudiri. Managing Human Resources, Tata McGraw Hill Education
Pvt. Ltd., New Delhi.
6. Wayne F. Casciond Herman Aguinis. Applied Pyschology in Human Resource Management, PHI
Learning Pvt. Ltd., New Delhi.
7. Michael Armstrong. Strategic Human Resource Management, Kogan Page Publishers.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. The primary purpose of this course is to introduce learners to the basic theories and concepts of human
resource development from a multi-disciplinary perspective.
2. To acquaint the students with the importance of HRD in revitalizing the personnel function.
3. To understand the major shift in emphasis on employees as organisational assets for economic survival
and progression of enterprises.
4. To make students capable of applying the principles and techniques as professionals for developing
human resources in an organization.
COURSE OUTCOME
After the completion of this course the student will be able to:
1. to make student aware of the concepts, techniques and practices of human resource development.
2. to give in-depth knowledge about the HRD systems and brining effectiveness in HRD systems
3. to make students capable of applying the principles and techniques as professionals for developing
human resources in an organization.
4. to be cognizant about the career management and management development practices of organisations.
5. to provide proficiency in handling critical decisions among myriad choices about how to plan for
and affect the evolving lifelong learning needs of their organizations.
UNIT- I: INTRODUCTION
Evolution of HRD; Conceptual framework of HRD: Nature, objectives & goals of HRD; Relationship
between HRM and HRD; HRD functions; Learning & performance wheel; Strategic management and HRD;
Approaches to HRD: Strategic HR, Integrative Framework, Human Capital Appraisal, HRD Scorecard,
People Capital Maturity Model (PCMM); HRD Model: Dovetail Alignment Model, HRD Organisational
Alignment Model.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
Suggestive Readings
1. Pareek, U. and Rao, T.V. Designing and Managing Human Resource System. Oxford and IBH
Publishing W. Pvt. Ltd. Delhi.
2. Werner, J. M. and Randy L. D. HRD. Thomson, South Western
3. Deb T. HRD Theory and Practice. Ane Books, India
4. Tripathi, P.C. Human Resource Development. Sultan Chand & Sons, New Delhi
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
Section C: This section comprises two questions from Units 3 and 4 with internal choice. Each question
carries 10 marks.
Section D: This section comprises two compulsory integrated/application based questions from Units 3 and
4. Each question carries 10 marks.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. To have a deeper understanding of the basics concept of change and change management.
2. Develop a fundamental understanding of processes and strategies of change leadership and cultural
management for organisational transformation.
3. Examine theoretical concepts of business process reengineering for understanding in depth the need
and processes to be redesigned.
4. To understand the framework of transformation in organisations through technology and innovation.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. utilize change and change management knowledge and skills in designing an action plan for change
for a real-life organisation.
2. prepare a personal plan for growth as a transformational leader.
3. contrast and compare different options of business process reengineering.
4. to make the students develop the art of thinking afresh to provide new solutions to the problems
which can act as benchmark for others to bring transformation in organisations.
5. to develop an understanding of transformation among hr leaders to enable them to pursue changes
and transform as dynamic HR leaders.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
within; Culture management: Cultural values and the impact of culture on management, Cross-cultural
managementmodels, Culture management in Downsizing, Mergers, and Acquisitions.
Suggestive Readings
1. Bender, P. Leadership from Within. Macmillan India Ltd., Delhi.
2. Hammer, M. and Champy, J. Reengineering the Corporation. Nicholas Brearley Publishing, London.
3. Jayaraman, M.S., Natarajan, G. and Rangaramanujan, A.V. Business Process Reengineering. Tata
McGraw-Hill Publishing Co. Ltd., New Delhi
4. Kelly, J.N. and Gouillart, F.J. Transforming the Organisation. McGraw -Hill, New York.
5. Khandwalla, P. Turnaround excellence: In sights from 120 cases, Response Book. Sage Publication, New
Delhi.
6. Noori, H. and Radford. Readings and Cases in Management of New Technology. Prentice Hall, New
York.
7. Sawhney, M. and Jeff, Z. The Seven Steps to NIRVANA: Strategic Insights into e- Business
Transformation. Tata McGraw Hill, New Delhi.
8. Whittaker, D.H. Managing Innovations. Cambridge University Press, Cambridge.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
UNIVERSITY OF JAMMU
62
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. To have the basic understanding of knowledge management and its relevance in
competitiveenvironment.
2. To understand the entire process of knowledge creation, identification, storage and sharing.
3. To recognize the support system and technology, needed to be aligned together to manage knowledge
management.
4. To throw light on various knowledge management strategies and tools.
COURSE OUTCOMES:
After the completion of this course, the student will be able to:
1. to apply the knowledge management concepts and its techniques in organizations.
2. to enable the students to apply the entire process of knowledge creation, identification, storage and
sharing in various organisations.
3. to relate the knowledge culture, CRM and technology with knowledge management to better the
support system of organisation.
4. to apply the best strategy of knowledge management to face the competitive environment.
5. to prepare HR manager to participate in organisational knowledge management efforts and facilitate
in management of knowledge.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
Suggestive Readings
1. Awad, E.M. and Ghaziri, H.M. Knowledge Management. Pearson Education Inc., Prentice Hall
2. Davenport, T.H. and Prusak, L. Working knowledge: How organizations manage what they know.
Harvard Business Press.
3. Debowski, S. Knowledge Management. John Wiley & Sons Australia Ltd.
4. Fernandez, B., Avelino, G. and Sabherwal, R. Knowledge Management Systems. Pearson Education.
5. Khandwalla, P. Corporate Creativity. Mc GrawHill. New Delhi
6. Knowledge Management in Organizations: A Critical Introduction. Oxford University Press, Delhi
7. Managing knowledge work and innovation. Palgrave Macmillan.
8. Newell, S., Robertson, M., Scarbrough, H. and Swan, J. Managing Knowledge Work and Innovation.
Palgrave Macmillan, New Delhi.
9. Wang, K., Hjelmervik, O.R. and Bremdal, B. Introduction to Knowledge Management: Principles and
Practice. Tapir Academic Press.
Note: Latest edition of the books may be preferred.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER (HRM GROUP)
UNIVERSITY OF JAMMU
65
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER
COURSE OBJECTIVES:
1. To understand financial planning and kinds of capitalisation.
2. To explain the pros and cons of long term sources of finance.
3. To describe the various short term sources of finance.
4. To discuss the management of surplus and dividend policy
COURSE OUTCOMES:
After the completion of this course, the students will be able to:
1. Students are able to do financial planning and optimum capitalisation.
2. Understand the relevance of long term financing in firm capital.
3. Describe the applicability of short term financing for liquidity.
4. Properly manage the surplus and its distribution to investors.
5. Able to design the capitalisation of an enterprise for maintain liquidity and solvency.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER
types, determinants, working capital cycle; Approaches of working capital financing; Dimensions of
working capital management.
Suggestive Readings
1. Bhattacharya, H. Working Capital Management: Strategies and Techniques. Prentice Hall, New Delhi.
2. Chandra, P. Financial Decision Making. Prentice Hall, New Delhi.
3. Hampton, J. Financial Decision Making. Prentice Hall, New Delhi.
4. Pandey, I. M. Financial Management. Vikas Publishing House, New Delhi.
5.Van Horne, J. C., Wachowicz Jr, J. M. Fundamentals of Financial Management. Prentice-Hall, New
Delhi.
6. Van Horne, J. C. Financial Management and Policy. Prentice Hall, New Delhi.
UNIVERSITY OF JAMMU
M.COM. THIRD SEMESTER
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
COURSE OBJECTIVES
1. To provide students with practical tools and theoretical knowledge related to international trade.
2. To have detailed insights about international business environment.
3. To have deeper knowledge about BoP and Global Trade Settings
4. To have an insight about modes of entry and role of institutional bodies in international business
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1. to explain how international factors affect domestic concerns for the businesses expansion abroad.
2. to explain the key environmental issues related to business operating in other countries and
interrelationship of regional economic integration and economic, political integration
3. to enhance the cognitive knowledge of students regarding global issues and the BoP
4. to explain the main institutions that shape the global marketplace
5. to help students to make a lasting impact on global organizations all while positioning for
professional advancement.
UNIVERSITY OF JAMMU
69
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER
Suggestive Reading
1.Daniel J. D. and Radebangh L. H. International Business. Addison Wesley, Pearson Education Limited
2.Griffin and Pustay. International Business: A Managerial Perspective. Global Edition, Prentice Hall
3. Bhalla V.K. International Business Environment and Management. Anmol Publications, New Delhi
4.Sundaram A. K. and Stewart B. International Business Environment,Prentice Hall
5. Subbarao P. International Business. Himalaya Publications
6.Ajitabh. Global Competitiveness. Excel Publications
7.Dewan & Sudarshan International Business Management. Discovery Publications
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER
Section C: This section comprises two questions from Units 3 and 4 with internal choice. Each question
carries 10 marks.
Section D: This section comprises two compulsory integrated/application based questions from Units 3
and 4. Each question carries 10 marks.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER
COURSE OBJECTIVES
1. To provide an overview of E-Commerce content and detailed framework
2. To describe the mechanisms, platforms and tools of E-commerce
3. To make students aware about the E-Commerce applications in B2C and B2B
4. To inform students about the innovative E-commerce systems
COURSE OUTCOMES
After the completion of this course the student will be able to:
1. To furnish the detailed knowledge of E-commerce and its intricacies.
2. To provide updated knowledge about the EC activities, support mechanisms, platforms and tools.
3. To sensitize students about the applications of E-commerce
4. To make students aware about E-government, E-learning, C-Commerce and C2C e-commerce
5. To exhibit adeptness in application of e-commerce in wholesaling and retailing
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER
marketplaces, e-auctions; one from many-e-procurement from buy side; B2B exchanges; B2B Portals and
directories; B2B in Web2.0 and social networking.
Suggestive Readings
1. Turban, E., King, D., McKay, J., Marshall, P., Lee, J., &Viehland, D. Electronic Commerce: A
Managerial Perspective. Pearson, New Delhi.
2. Murthy G.S.V. E-Commerce Concepts, Models, Strategies. Himalaya Publishing House, New Delhi.
3. Bajaj K. K. and Nag D. E- Commerce. Tata McGraw-Hill Education, New Delhi
4. Schneider G. P. Electronic Commerce. Cengage Learning, Dryden Press, Chicago
5. Chand S. E-Commerce, Fundamentals & Applications. Wiley, India.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
COURSE OBJECTIVES
1. Familiarisation with the concepts of international finance.
2. Focus on Forex Markets and Monetary System
3. Understand the regulatory framework of International finance
4. Provide an in-depth understanding of the process and techniques used to make international
investment decisions.
COURSE OUTCOMES
After the completion of the course the student will be able to:
1. to disseminate knowledge about the international financial institutions and major reforms in
international finance.
2. to acquaint students with forex markets participants, risks, hedging process & instruments.
3. to help students understand about the regulatory bodies, their working and functions.
4. to evaluate and analyse the foreign investment projects
5. to provide knowledge about the various tools to find the exchange rates, compare inflation rates, get
an idea about investing in international debt securities, ascertain the economic status of other
countries and judge the foreign markets.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
Suggestive Readings
1. Avadhani, V. A. International Finance. Himalaya Publications, New Delhi.
2. Apte, P.G. International Finance. Tata McGraw Hill, New Delhi.
3. Moosa, I. A. International Finance. Tata McGraw Hill, New Delhi.
4. Sharan, V. K. International Finance. PHI, New Delhi.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
COURSE OBJECTIVES
1. To provide knowledge, insight & analytical skills related to how a corporation's senior executives design &
implement the ongoing management systems that are used to plan & control the firm performance
2. To acquire knowledge and skills to excel in the area of management control systems.
3. To equip the students with analytical and evaluation abilities to evaluate the management controls and
budgetary systems.
4. To make the students to apply different management styles in the organization for an efficientand
effective control.
COURSE OUTCOMES
After the completion of the course the student will be able to:
1. describe models and methods relating to reporting, communication, decision making and accountability in
the management control area;
2. apply models and methods of management control in different area and will be able to show how models and
methods in management control can be used to implement organizational changes;
3. understand how the managers of different responsibility centres creates a balance between benefits and costs
in making the decisions which are important for the company;
4. understand how transfers occurs between different subsidiaries of the same parent company and how transfer
pricing helps in avoiding or reducing tax thereby decreasing cost of production and increasing profit;
5. evaluate two or more alternatives such as make or buy, own or lease, retain or replace, repair or renovate,
now or later etc., leading to a final choice, popularly known as alternative choice decisions.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
Suggestive Readings
1. Robert, N. A. & Vijay G. Management Control Systems. The McGraw-Hill, New Delhi.
2. Maciariello, J. A. & Kirby, C. J. Management Control System. Prentice Hall of India, New Delhi.
3. Sharma, S. Management Control System. Tata Mc Graw Hill Publishing Co., New Delhi.
4. Lal, J. Accounting for Management. Himalaya Publishing House, New Delhi.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
COURSE OBJECTIVES
1. To provide understanding to the students about need of financial planning.
2. To acquaint the students with risk analysis and insurance planning.
3. To impart knowledge about various retirement plans and employee benefits.
4. To familiarize students with tax, estate and advance financial planning.
COURSE OUTCOMES
After the completion of this course students will be able to:
1.understand the basic premise of financial planning,
2.analyse risk and devise appropriate insurance plans,
3. learn about retirement planning and employee benefits;
4. understand taxation principles related to financial planning;
5. describe ethical & business aspects of financial planning.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
Suggestive Readings
1. Sinha, M. Financial Planning- A Ready Reckoner. Tata McGraw-Hill, New Delhi.
2. Singhania, V.K. & K. Singhania, Direct Taxes Law and Practice. Taxmann, New Delhi.
3. Bodie, Z., A. Kane, A.J. Marcus & P. Mohanty. Investments. McGraw-Hill, New Delhi.
4. Indian Institute of Banking and Finance, Introduction to Financial Planning. Taxmann, New Delhi.
5. Indian Institute of Banking and Finance, Risk Analysis, Insurance and Retirement Planning. Taxmann,
New Delhi.
6. Indian Institute of Banking and Finance, Investment Planning, Tax Planning and Estate Planning.Taxmann,
New Delhi.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
COURSE OBJECTIVES
1. To make the students familiar with the basic concepts of econometrics.
2. To sensitize the students about the postulation and testing of hypotheses pertaining to economic issues or
problems.
3. To provide the students a thorough grounding of the basic econometric techniques and their applications
and equip them with a broad knowledge of regression analysis relevant for analyzing economic data.
4. To build confidence among students to interpret and critically evaluate the outcomes of empirical analysis
by using standard econometrics techniques.
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1. have a deeper understanding of basic concepts of econometrics and have greater confidence in its
application;
2. interpret and critically evaluate the outcomes of empirical analysis by using standard econometrics
techniques;
3. learn appropriate alternatives to ordinary least squares, when assumptions underlying the classical linear
regression model are violated.
4. use a statistical/econometric computer package to estimate an econometric model in computer software like
EVIEWS, STATA and Gretel; and
5. act as a professional economist for the government, nongovernment and the corporate sectors.
UNIT-I INTRODUCTION
Basics of econometrics; Scope of econometrics; Methodology of econometrics; Types of econometrics;
Difference between econometrics and statistics; Nature and source of data used for economic analysis, the
accuracy of the data; Basics of regression; Two variable regression model-assumptions, estimation through
OLS; Properties of estimates-Gauss Markov Theorem; Concept and derivation of R2 and adjusted R2; Deviation
from classical linear regression-assumptions and GLS.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (FINANCE & ACCOUNTING GROUP)
Multicollinearity- nature, test, consequences and remedial measures; Model mis-specification verses pure
autocorrelation, OLS verses FGLS and HAC; Co-existence of autocorrelation and heteroskedasticity.
Suggestive Readings
1. Christopher, D. Introduction to Econometrics. Oxford Publishing House, New Delhi.
2. Gujarati, D.N., &Sangeetha. Basic Econometrics. Tata McGraw-Hill Publishing Company, New Delhi.
3. Baltagi, B. Basic Econometrics. Springer, New Delhi.
4. Ramu, R. Introductory Econometrics with Applications. South-Western College Publishing Company, USA.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES
1.To familiarized the students with the brand fundamentals.
2.To impart knowledge about the brand equity models.
3.To provide insight to the students about the brand leveraging and positioning.
4.To acquaint the students about brand strategies and brand performance
COURSE OUTCOMES
After the completion of this course the student will be able to:
1. describe the role of brand fundamentals;
2. understand the significance of components of brand equity models;
3. relate brand leveraging and brand hierarchy;
4. understand the implementation of integrated marketing communication and brand strategy,
5. able to use qualitative and quantitative methods to measure brand equity and value.
UNIVERSITY OF JAMMU
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
Suggestive Readings
1. Keller, K.L., Parameswaram, M.G. and Jaccob, I. Strategic Brand Management. Pearson Prentice Hall,
Noida.
2. Aaker, D. A. Managing Brand Equity. The Free Press. New York.
3. Kapferer, J.N. The New Strategic Brand Management. Kogan Page, London.
4. Kumar, R. Managing Indian Brands, Vikas Publishing House, New Delhi.
5. Gupta, S.S. Brand Positioning.Tata McGraw-Hill, New Delhi.
6. McDonald, M.and De Chernatony L. Creating Powerful Brands. Amazon. co.uk
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES
1. To provide understanding to the students about marketing strategy and its dimensions.
2. To acquaint the students with strategic capabilities and analysis.
3. To impart knowledge about marketing capabilities and investment.
4. To familiarize students with the emerging issues in strategic marketing.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. understand the strategy content and process perspective;
2. know about the strategy selection and portfolio analysis;
3. recognise the role of customer relation strategy;
4. define and explain emerging issues such as social media marketing and interactive marketing;
5. understand the relevance of indicators such as customer lifetime value and customer referral value.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
marketing; Customer equity and brand equity; Customer engagement; Customer lifetime value (CLV);
Customer referral value (CRV); Customer profitability analysis.
Suggestive Readings
1. Kotler, P. Marketing Management: Analysis, Planning & Control, PHI.
2.Kazmi, A. Business Policy & Strategic Management, McGraw Hill. New Delhi.
3.Cravens, D.W. & N. F. Piercy, Strategic Marketing, McGraw Hill, New Delhi.
4.Walker, O. H. Boyd Jr., J. Mullins & J. Larreche, Marketing Strategy- A Decision-Focused Approach
McGraw-Hill. New Delhi.
5.West, D. J. Ford & E. Ibrahim, Strategic Marketing Management: Creating Competitive Advantage, Oxford
University Press. Oxford.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES
1. To provide understanding to the students about basic concepts of business marketing.
2. To acquaint the students with product, branding and pricing strategies followed in business marketing.
3. To impart knowledge about business marketing communications.
4. To familiarize students with the planning, implantation and sustainability issues in business marketing.
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1.understand the differences between consumer and business marketing;
2. know the product, branding and pricing strategies adopted in business markets;
3.recognise the role of sales promotion, public relations, publicity and direct marketing in business
marketing;
4.understand strategic planning at corporate and business unit levels;
5. explain the issues of sustainability in business marketing.
UNIT – I: INTRODUCTION
Business marketing: concept, significance, customer value, difference between business and consumer
marketing, industrial demand; Types of business customers; Classification of Industrial products and
services; Marketing strategies for different customers and product types; Business customers’ purchasing
orientations; Purchasing practices of business customers; Environmental analysis in business marketing;
Organisational buying behaviour: purchasing objectives, buying process, buying situations, buygrid
framework, multiple buying influences and models of organisational buying behaviour.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
Suggestive Readings
1. Havaldar, K. K. Business Marketing Text and Cases. McGraw Hill Education, New Delhi.
2. Fill, C. and K. E. Fill. Business to Business Marketing, PHI, New Delhi.
3. Wright, R. Business-to-Business Marketing, PHI, New Delhi.
4. Coe, J.M. The Fundamental of Business-to-Business Sales & Marketing, McGraw Hill, New Delhi.
5. Sarin, S. Business Marketing Concepts and Cases, McGraw Hill Education, New Delhi.
Note: Latest edition of the books may be preferred.
NOTE FOR PAPER SETTING
The major test shall consist of four sections viz. A, B, C & D.
Section-A: This section comprises 8 compulsory objective questions. Each question carries 1 mark.
Section-B: This section comprises six compulsory questions from Units 1 and 2. Each question carries 2
marks.
Section C: This section comprises two questions from Units 3 and 4 with internal choice. Each question
carries 10 marks
.Section D: This section comprises two compulsory integrated/application-based questions from Units 3 and
4. Each question carries 10 marks.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
COURSE OBJECTIVES
1. To delve deeper into the theory and application of supply chain management in business setting.
2. To illustrate the value of material handling, warehousing, inventory, transportation management in
creating an efficient supply chain.
3. To apply strategic decision in optimizing processes to control costs and meet customer expectations.
4. To make the students familiar with the usage of technology for providing solutions to the problems in
business.
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. confidently understand the concept and value of supply chain management in business;
2. identify the optimal –mix of material handling, warehousing, inventory, transportation in supply chain
process;
3. manage supply chain operations to ensure a flow of products and services to deliver what the customer
want, at the price they want and the quantity they need;
4. describe the relevance of IT usage in supply chain management;
5. to develop and design supply chain management to deliver products including service products
seamlessly.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
Suggestive Readings
1. Bowersox, D. J. and Donald. J. Claoss. Logistical Management-The integrated Supply Chain Process,
TATA Mc-Graw Hill, New Delhi.
2. Mohanty, R.P. and S.G.Deshmukh. Essentials of Supply Chain Management. Jaico Publishing House,
New Delhi
3. Jhamb,L.C. Inventory Management. Himalaya Publishing House, New Delhi.
4. Chopra,S. and Peter Meindle.Supply Chain Management. PHI, New Delhi.
5. David, S., Levi, D., Kamiusky, P. and Edith, S. Designing & Managing the SupplyChain. Tata Mc-Graw
Hill, New Delhi.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (MARKETING GROUP)
UNIVERSITY OF JAMMU
91
M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. Comprehension of industrial relations and social security.
2. Equip students with knowledge of acts relating to safe working conditions and benefits
3. Understand the regulatory framework of compensation and provident fund.
4. Provide legal understanding of the issues relating to safety of children and women working in organizations
COURSE OUTCOMES
After the completion of this course, the student will be able to:
1. to equip the students with the knowledge of social security and industrial relations;
2. to apprise students with factories act, minimum wages act, payment of gratuity act and payment of bonus
act.
3. to help students apprehend about the regulations relating to compensation and provident fund;
4. to appraise students about the employee state insurance act and laws relating to safe working conditions for
children and women;
5. to make students proficient in understanding the regulations of several state and federal specific programs
that focus on health care, disability, insurance, welfare and help for the needy.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
Suggestive Readings
1. Ghosh, P. and Nandan, S. Industrial Relations &Labour Laws. Tata McGraw Hill
2. Kumar A. Social Security and Labour Welfare. Deep & Deep Publications.
3. Mishra, S.N. Labour and Industrial Laws. Central Law Publications, Allahabad.
4. Pillai K. M. Labour and Industrial Law. Allahabad Law Agency, Allahabad.
5. Goswami, V.G. Labour Industrial Laws. Central Law Agency, Allahabad.
6. Chaturvedi, S.M. and Singh, I. Labour and Industrial Laws. Central Law Agency, Allahabad.
7. Srivastava, S.C. Social Security and Labour Laws. Orient Publications.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. To enable the students to secure knowledge and understanding of the concept, techniques and practices for
the effective performance management strategies and techniques.
2. To develop the knowledge and skills necessary for the team leaders and managers responsible for the formal
appraisals and on-going performance management.
3. To help the students to learn strategies for managing the core compensation and employee benefits.
4. To acquaint with the legal aspects of wages, bonus, provident funds and equal remuneration.
COURSE OUTCOMES
After the completion of this course, the students will be able to:
1. identify the key HRM functions and operations as well as recognize the linkages between the organizational
strategies and human resource strategies.
2. use various methods of forecasting the demand and supply of labour within the organisation as well as
outside the organisation.
3. inspect the process for identifying high potential needs and establishing a talent channel to serve the
organisational present and future high potential requirements.
4. develop strategies for employee retention.
5. devise the strategies to reduce various hr costs and develop the objective metrics to measure these costs.
UNIT-I:MANAGING PERFORMANCE
Performance management: Concept, objectives and importance; GROW & OUTCOME models of performance
management; Process of performance management; Understanding linkages between Strategy, organizational
structure and performance management systems; Individual & managerial responsibilities for performance
management; Emerging trends in performance management; Performance planning: Key performance areas,
performance expectations, performance standards and goals.
UNIT-II:PERFORMANCE APPRAISAL
Concept, key components; Approaches to performance appraisal; Modern appraisal systems: MBO, assessment
centres, Human asset accounting, 360 &720 degree feedback, self appraisal and upward appraisal,
behaviourally anchored rating scale; Issues in delegating responsibility and evaluation of performance; Auditing
a performance appraisal system; Management of poor performance: Coaching, counselling and mentoring.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
Suggestive Readings
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. An overview of the basics of the talent management, its processes and elements.
2. To throw light on talent management strategies and planning
3. Understand how the organization can acquire and retain its talent.
4. To understand different compensation strategies and the role of IT in talent management.
COURSE OUTCOMES
After the completion of this course, the students will be able to;
1. describe and implement the processes for searching and recognizing talent;
2. to apply various talent strategies and plans in different areas of organisations;
3. to be able to adopt best talent strategy to retain the talent in the organization;
4. understand how adequately to compensate the talent of the organization;
5. to align the HR strategy with talent management process and practices to develop and evaluate best talent
in the organisation.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
Suggestive Readings
1. Dessler, G. and Varkkey, B. Fundamentals of Human Resource Management. Pearson, New Delhi.
2. Dessler, G. A Framework for Human Resource Management. Pearson, New Delhi.
3. Donald, H. Knowledge Management in Organizations: A critical introduction. Oxford University Press,
New Delhi.
4. Goncalves, K.P. Services Marketing-A Strategic Approach. Prentice Hall International, New Jersey.
5. Hasan, M., Singh, A. and Dhamija, K. Talent management in India: Challenges and opportunities. Atlantic
Publication.
6. Berger, L.A. and Berger, D.R. Talent Management Hand Book. McGraw-Hill, New Delhi..
7. Lovelock, C., Wirtz, J. and Chatterjee, G. Services Marketing: People, Technology, Strategy. Pearson
Education, New Delhi.
8. Nargundhar, R. Services Marketing. Tata McGraw Hill, New Delhi.
9. Payne, A. The Essence of Services Marketing. Prentice Hall of India, New Delhi.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
COURSE OBJECTIVES
1. To outline the differences between international and domestic human resource management.
2. To acquaint the students with issues relating to various approaches to staffing foreign operations.
3. To examine the role of training in supporting expatriate adjustments and on-assignment performance.
4. To address the issues related to performance and compensation management of international employees.
COURSE OUTCOMES:
After the completion of this course, the students will be able to;
1. understand the differentiate between international and domestic human resource management;
2.use various approaches for staffing the multinational enterprises;
3. design training programs for international human resource management;
4.discuss, critically reflect upon the need for appropriate performance and compensation management
mechanism;
5.design various programmes for expatriate management.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER (HRM GROUP)
and career issues; Repatriation process; Individual Reactions to re-entry; Responses by MNE; Designing a
repatriation program.
Suggestive Readings
1. Dowling, P.J., D. E. Welch & R. S. Schuler, International Human Resource Management Managing People in
a Multinational Context. South Western College Publishing, Ohio.
2.Briscoe, D.R., R. S. Schuler & L. Claus, International Human Resource Management: Policies and Practices
for Multinational Enterprises. Routledge, London.
3.Lucas, R., B. Lupton, & H. Mathieson, Human Resource Management in an International Context. Jaico
Publishing House, New Delhi.
4.Aswathappa, K., & S. Dash, International Human Resource Management. Tata McGraw-Hill, New Delhi.
5.Edwards, T. and C. Rees, International Human Resource Management. Pearson, U.K.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER(OPEN COURSE)
COURSE OBJECTIVES
1. To understand creativity, its process, blocks and its relation to entrepreneurship.
2. To help the students in understanding the concept of creative thinking and its techniques.
3. To disseminate the importance of innovation and opportunity assessment plan as well as recognize the
conveniences of e-commerce and understanding the requirements for starting an e-commerce business.
4. To identify and distinguish the intellectual property assets of a new venture including software and
websites.
COURSE OUTCOMES
After the completion of this course, the students will be able to
1. understand creativity and identify the mental locks that limit the creativity of an individual.
2. use creative thinking techniques for improving the creative process.
3. apply their innovative ideas in the dynamic world;
4. better useof E-commerce by analyzig the impact of E-commerce on business models;
5. use the intellectual property rights for obtaining patents, trademarks and copy rights.
UNIT - I: CREATIVITY
Creativity- Left and right brain concepts; Constituents of creative abilities; types of creativity; process of
creativity; characteristics of creative people; blocks to creativity- Habitual, perceptual, emotional,
environmental blocks and blocks within; Steps to enhance creativity; creativity at work- a must for survival,
sources of new idea; Creativity and entrepreneurship.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM FOURTH SEMESTER(OPEN COURSE)
Suggestive Readings
1.Shukla, B. Entrepreneurship and Small Business Management, KitabMahal Publishing House.
2.Kumar, A. Entrepreneurship- Creating and Leading an Entrepreneurial Organization, Pearson Education,
Asia, New Delhi.
3.Thomas W. Zimmer and Norman M. Scarborough: Essentials of Entrepreneurship and Small Business
Management, PHI Learning Pvt. Ltd., New Delhi.
4.Robert D. Hisrich, Mathew J. Manimala, Michael P. Peters, Dean A. Shepherd: Entrepreneurship, McGraw
Hill Education Pvt. Ltd., New Delhi.
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M.COM (CBCS) DEPARTMENT OF COMMERCE UNIVERSITY OF JAMMU
UNIVERSITY OF JAMMU
M.COM. FIRST SEMESTER
105