SRX 380
SRX 380
Published
2024-09-17
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Table of Contents
About This Guide | vii
Connect to Power | 4
2 Overview
SRX380 Firewall Overview | 9
Overview | 9
SRX380 Chassis | 11
Rack Requirements | 32
Cabinet Requirements | 33
Initial Configuration | 51
5 Maintaining Components
Maintaining SRX380 Components | 58
Required Tools and Parts for Packing the SRX Series Services Gateway | 70
Use this guide to install hardware and perform initial software configuration, routine maintenance, and
troubleshooting for the SRX380 Firewall. After completing the installation and basic configuration
procedures covered in this guide, refer to the Junos OS documentation for information about further
software configuration.
RELATED DOCUMENTATION
This procedure guides you through the simplest Install the SRX380 in a Rack | 2
steps to install your SRX380 Firewall in a rack and Connect to Power | 4
connect it to power. Have more complex installation
needs? See "Mounting the SRX380 Firewall in a
Rack" on page 38.
You can install the SRX380 Firewall in a four-post rack or cabinet. We’ll walk you through the steps to
install an AC-powered firewall in a four-post rack.
Before you install, review the following:
1. Wrap and fasten one end of the electrostatic discharge (ESD) grounding strap around your bare wrist,
and connect the other end to a site ESD point.
2. Attach the mounting brackets to the side mounting rails using the six flat-head mounting screws.
3. Attach the mounting rails to the sides of the SRX380 using the M4x6-mm Phillips flat-head mounting
screws.
3
4. Lift the SRX380 and position it in the rack. Line up the bottom hole in each mounting bracket with a
hole in each rack rail, making sure the SRX380 is level.
5. While you’re holding the SRX380 in place, have a second person insert and tighten the rack mount
screws to secure the mounting brackets to the rack rails. Make sure they tighten the screws in the
two bottom holes first and then tighten the screws in the two top holes.
6. Continue holding the SRX380 in place and have the second person slide the mounting blades into
the channel of the mounting rails.
7. Screw the mounting blades to the rack using the rack mount screws.
8. Check that the mounting brackets on each side of the rack are level.
4
Connect to Power
IN THIS SECTION
1. Attach an electrostatic discharge (ESD) grounding strap to your bare wrist, and connect the other end
of the ESD strap to the ESD point on the rack.
2. Attach a grounding cable to earth ground and then attach the other end to the SRX380’s grounding
points.
1. On the SRX380 rear panel, push the end of the retainer strip into the slot above the power cord
socket until the strip snaps into place.
2. Press the small tab on the retainer strip to loosen the loop.
3. Slide the loop until you have enough space to insert the power cord into the power cord socket.
4. Plug in the power cord firmly to the SRX380 power cord socket.
5
5. Slide the loop on the retainer strip toward the power supply until it is snug against the base of the
power cord coupler.
6. Press the tab on the loop and draw out the loop into a tight circle.
9. If the AC power source outlet has a power switch, turn it on. The firewall doesn't have a power
switch and powers on as soon as you plug it in.
SUMMARY
This topic provides you the pointers to claim, onboard, and configure SRX380 firewalls using Mist or
Juniper® Security Director, or configure SRX380 firewalls using J-Web or Junos OS CLI.
If you have a Mist Wired Assurance license, you can follow a few simple steps to get an SRX380 up and
running in the Juniper® Mist AI cloud portal. See Table 1 on page 5.
Claim and onboard to Mist See Cloud-Ready SRX Series Firewalls with Mist
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Configure Wired Assurance See Juniper Mist Wired Assurance Configuration Guide
See all documentation available for Wired Assurance Visit Wired Assurance Documentation
If you have a Juniper® Security Director license, you can follow a few simple steps to get an SRX380 up
and running on the Juniper® Security Director Cloud portal. See Table 2 on page 6 for more
information.
Claim and onboard to Juniper® Security Director See Onboard SRX Series Firewalls to Security Director
Cloud Cloud
Configure additional features See Juniper Security Director Cloud User Guide
You can configure the SRX380 using the J-Web GUI. See Table 3 on page 6 for more information.
Configure additional features using J-Web See J-Web for SRX Series Documentation
Set up your SRX380 with advanced security measures See SRX Series Up and Running with Advanced
to protect and defend your network Security Features
See, automate, and protect your network with Juniper Visit the Security Design Center
Security
7
Download, activate, and manage your software See Activate Junos Licenses in the Juniper Licensing
licenses to unlock additional features for your SRX Guide
firewall
You can also configure the SRX380 using the Junos OS CLI. See Table 4 on page 7 for more
information.
Customize basic configuration See "Configuring the SRX380 Firewall Using CLI" on
page 53
Overview
SRX380 Chassis | 11
IN THIS SECTION
Overview | 9
Overview
The Juniper Networks SRX380 Firewall consolidates security, routing, and switching to provide an all-in-
one networking platform for software-defined WAN (SD-WAN) and next-generation firewall (NGFW)
deployments. The SRX380 is designed for enterprise (large branch offices, small campus, SD-WAN) and
service provider (managed WAN CPE, SD-WAN) deployments.
The SRX380 Firewall is 1 rack unit (U) tall and provides high port density with 16 on-board PoE-enabled
1-Gigabit Ethernet ports and 4 10-Gigabit Ethernet ports that support small form-factor pluggable plus
(SFP+) transceivers. All the ports support AES-256 MACsec encryption. The SRX380 has a 100 GB on-
board Serial Advanced Technology Attachment (SATA) solid-state drive (SSD).
The SRX380 supports dual power supplies and up to four Mini-Physical Interface Modules (Mini-PIMs).
Key features supported on the SRX380 include VPN, Intrusion Detection and Prevention (IDP),
AppSecure, Juniper Networks Juniper Advanced Threat Prevention Cloud (ATP Cloud), and Content
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Security. For more information about the features supported on the SRX380 Firewall, see Feature
Explorer.
You can manage the SRX380 Firewall by using the same interfaces that you use for managing other
devices that run Junos OS—the CLI, the J-Web graphical interface, and Junos Space.
The first supported version of Junos OS for the SRX380 Firewall is Release 20.1R1.
Field-replaceable units (FRUs) are components that you can replace at your site. The FRUs in the
SRX380 Firewall are:
• Power supplies
If only one power supply is installed in your device, you must power off the device before removing
the power supply.
• Mini-PIMs
The Mini-PIMs are not hot-swappable. You must power off the device before removing or installing
Mini-PIMs.
NOTE: If you have a Juniper J-Care service contract, register any addition, change, or upgrade of
hardware components at https://www.juniper.net/customers/support/tools/updateinstallbase/.
Failure to do so can result in significant delays if you need replacement parts. This note does not
apply if you replace existing components with the same type of component.
• Multiple WAN connectivity options—The SRX380 supports multiple options such as Ethernet, serial,
T1/E1, VDSL2, Wi-Fi, and 3G/4G LTE wireless for WAN or Internet connectivity to link sites.
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• Comprehensive security—The SRX380 provides security in every layer with AES-256 MACsec
encryption, IPS, Content Security, Juniper Juniper Advanced Threat Prevention Cloud, and
Application Security for protection against potential vulnerabilities.
SRX380 Chassis
IN THIS SECTION
The SRX380 Firewall chassis is a rigid sheet metal structure that houses all of the other components.
The SRX380 chassis installs in standard 800–mm (or larger) enclosed cabinets, 19-in. equipment racks,
or telecommunications open-frame racks.
The services gateway must be connected to earth ground during normal operation. The protective
earthing terminal on the side of the chassis is provided to connect the services gateway to ground.
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IN THIS SECTION
Figure 2 on page 12 shows the front panel of the SRX380. Table 5 on page 12 provides details about
the front panel components.
2 Reset Config button Returns the services gateway to the rescue configuration
or the factory-default configuration.
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3 Mini-USB console port Accepts a Mini-B type USB cable plug. A USB cable with
Mini-B and Type A USB plugs is supplied with the services
gateway. To use the mini-USB console port, you must
download a USB driver to the management device from
the Downloads page at https://www.juniper.net/support/
downloads/?p=junos-srx#sw.
To download the driver for Mac OS, select 4.10 from the
Version drop-down list.
4 Mini-PIM slots Four slots for Mini-PIMs, which can provide LAN and
WAN functionality along with connectivity to various
media types.
5 ESD outlet
7 1-Gigabit Ethernet ports Sixteen 1-Gigabit Ethernet LAN ports that are MACsec-
enabled and PoE-enabled.
• Support autonegotiation
9 USB port One USB port that accepts a USB storage device.
11 Power button Use the Power button to shut down the services gateway.
NOTE: The SRX380 ships with tamperproof labels for the Mini-PIM slots and SSD slots.
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Figure 3 on page 15 shows the LEDs on the front panel of the SRX380.
Component Description
Component Description
mPIM1, mPIM2, mPIM3, and mPIM4 • Solid green (Mini-PIM is functioning normally)
The management port and network port have two LEDs each that indicate the link activity and status of
the ports. Figure 4 on page 16 shows the LEDs.
Table 7 on page 17 describes the management port and network port LEDs.
Figure 5 on page 17 shows the back panel of the SRX380 Firewall. Table 8 on page 17 lists the
components on the back panel.
Mini-Physical Interface Modules (Mini-PIMs) are field-replaceable network interface cards (NICs)
supported on the SRX300 line of services gateways. You can easily insert or remove Mini-PIMs from the
front slots of the SRX380 chassis. The Mini-PIMs provide physical connections to a LAN or WAN. The
Mini-PIMs receive incoming packets from the network and transmit outgoing packets to the network.
During this process, they perform framing and line-speed signaling for the medium type.
CAUTION: The Mini-PIMs are not hot-swappable. You must power off the services
gateway before removing or installing Mini-PIMs.
NOTE: Gigabit-Backplane Physical Interface Modules (GPIMs) are not supported on the SRX380
Firewall.
For more information on Mini-PIMs, see SRX300 Series and SRX550 High Memory Gateway Interface
Modules Reference.
The cooling system for the SRX380 Firewall includes three fixed fans. The fans draw air through vents
on the front of the chassis and exhaust the air through the back of the chassis. The airflow produced by
the fans keeps the device components within the acceptable temperature range.
Figure 6 on page 19 shows the airflow through the SRX380 Firewall chassis.
IN THIS SECTION
You can install two power supplies in the slots located at the rear of the chassis. Each power supply
provides an output power of 600 W. The SRX380 ships with one power supply installed.
The power supplies in the SRX380 Firewall are hot-insertable and hot-removable field-replaceable units
(FRUs). You can replace them without powering off the device. If only one power supply is installed in
your device, you need to power off the device before removing the power supply.
Table 9 on page 21 lists the power consumed by the SRX380. The maximum power available on a PoE
port is 30 W.
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Device Number of Maximum Power Consumed by the Device Maximum System Power Available
PoE-Enabled for PoE
Ports
SRX380 16 • 525.23 W @100V (with one power supply • 300 W (with one power supply
installed and 300-W PoE device) installed)
• 738.04 W @100V (with two power supplies • 480 W (with two power
installed and 480-W PoE device) supplies installed, without
redundancy)
• 172 W @100V (with one power supply
installed and without a PoE device)
Each power supply has two LEDs on the faceplate that indicate the status of the power supply. Table 10
on page 21 describes the AC power supply LEDs.
Table 11 on page 22 provides the AC power supply electrical specifications for SRX380 devices.
A detachable AC power cord is supplied with the AC power supplies. The coupler is type C13 as
described by International Electrotechnical Commission (IEC) standard 60320. The plug end of the
power cord fits into the power source outlet that is standard for your geographical location.
CAUTION: The AC power cord provided with each power supply is intended for use
with that power supply only and not for any other use.
NOTE: In North America, AC power cords must not exceed 4.5 meters (approximately 14.75 feet)
in length, to comply with National Electrical Code (NEC) Sections 400-8 (NFPA 75, 5-2.2) and
210-52 and Canadian Electrical Code (CEC) Section 4-010(3). The cords supplied with the device
are in compliance.
Table 12 on page 23 lists the AC power cord specifications for the countries and regions listed in the
table.
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Europe (except Italy, 250 VAC, 10 A, 50 Hz CEE (7) VII Type VIIG CBL-EX-PWR-C13-EU
Switzerland, and United
Kingdom)
Figure 8 on page 24 illustrates the plug on the power cord for some of the countries or regions listed in
Table 12 on page 23.
Table 13 on page 26 provides a checklist of the tasks you need to perform when preparing a site for
installing the SRX380 Firewall.
Environment
Power
Rack Requirements
Rack Installation
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Table 13: Site Preparation Checklist for SRX380 Firewall Installation (Continued)
Cabinet Requirements
Cables
IN THIS SECTION
Rack Requirements | 32
Cabinet Requirements | 33
The following precautions help you plan an acceptable operating environment for your SRX380 Firewall
and avoid environmentally caused equipment failures:
• For the cooling system to function properly, the airflow around the chassis must be unrestricted.
Allow sufficient clearance between the front and back of the chassis and adjacent equipment. Ensure
that there is adequate circulation in the installation location.
• Follow the prescribed electrostatic discharge (ESD) prevention procedures to prevent damaging the
equipment. Static discharge can cause components to fail completely or intermittently over time.
• Ensure that blank Mini-PIM panels are installed in all empty Mini-PIM slots to prevent any
interruption or reduction in the flow of air across internal components.
Table 14 on page 29 provides the required environmental conditions for normal operations of the
SRX380 Firewall.
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Description Value
Table 15 on page 30 describes the factors you must consider while planning the electrical wiring for
the SRX380 at your site.
Table 15: Site Electrical Wiring Guidelines for the SRX380 Firewall
The potential for damage from lightning strikes increases if wires exceed
recommended distances or if wires pass between buildings.
Radio Frequency Interference To reduce or eliminate the emission of RFI from your site wiring:
(RFI)
• Use twisted-pair cables with a good distribution of grounding conductors.
• Use a high-quality twisted-pair cable with one ground conductor for each
data signal when applicable, if you must exceed the recommended
distances.
Electromagnetic Compatibility Provide a properly grounded and shielded environment and use electrical
(EMC) surge-suppression devices.
• Conduct power surges over the lines into the equipment, resulting in an
electrical hazard
When planning the installation site for the SRX380 Firewall, you must allow sufficient clearance around
the device. Consider the following requirements:
• For the operating temperature of the services gateway to be optimal, the airflow around the chassis
must be unrestricted. The three fixed fans provide front-to-back chassis cooling.
• For service personnel to remove and install hardware components, there must be adequate space at
the front and back of the device. Allow at least 24 in. (61 cm) both in front of and behind the device.
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• If you are mounting the device in a rack with other equipment, ensure that the exhaust from other
equipment does not blow into the intake vents of the chassis.
For information on the airflow through the SRX380 Firewall chassis, see "SRX380 Cooling System" on
page 19.
Rack Requirements
The SRX380 Firewall is designed to be installed on four-post racks. Table 17 on page 32 provides the
rack requirements and specifications for the SRX380.
Rack type Use a four-post rack that provides bracket holes or hole patterns spaced at 1-U (1.75 in. or
4.45 cm) increments and that meets the size and strength requirements to support the
weight of the device.
Mounting bracket The holes in the mounting brackets are spaced at 1-U (1.75 in. or 4.45 cm) increments. The
hole spacing device can be mounted in any four-post rack that provides holes spaced at that distance.
Rack size and • Ensure that the rack complies with the standards for a 19-in. rack as defined in
strength Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310–D)
published by the Electronics Industry Association.
• Ensure that the rack rails are spaced widely enough to accommodate the external
dimensions of the chassis. The outer edges of the front-mounting brackets extend the
width to 19 in. (48.26 cm).
• Space the front and rear rack rails between 23 in. (58.5 cm) to 36 in. (91.4 cm) front-to-
back.
• The rack must be strong enough to support the weight of the device.
• Ensure that the spacing of rails and adjacent racks provides for proper clearance
around the device and rack.
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• Secure the rack to the ceiling brackets and to wall or floor brackets for maximum
stability.
Cabinet Requirements
You can mount the SRX380 in an enclosure or cabinet that contains a four-post 19-in. open rack as
defined in Cabinets, Racks, Panels, and Associated Equipment (document number EIA-310-D) published
by the Electronics Industry Association.
Table 18 on page 33 provides the cabinet requirements and specifications for the SRX380.
Cabinet Guidelines
Requirement
Cabinet size and The minimum cabinet size for accommodating an SRX380 device is 36 in. (91.4 cm) deep.
clearance Large cabinets improve airflow and reduce the chance of overheating.
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Cabinet Guidelines
Requirement
Cabinet airflow When you mount the device in a cabinet, ensure that ventilation through the cabinet is
requirements sufficient to prevent overheating.
• Ensure that the cool air supply you provide through the cabinet adequately dissipates
the thermal output of the device.
• Ensure that the cabinet allows the hot exhaust air from the chassis to exit the cabinet
without recirculating into the device. An open cabinet (without a top or doors) that
employs hot air exhaust extraction from the top allows the best airflow through the
chassis. If the cabinet contains a top or doors, perforations in these elements assist
with removing the hot air exhaust.
• The SRX380 device fans exhaust hot air through the fans and power supplies. Install
the device in the cabinet in a way that maximizes the open space on the FRU side of
the chassis. This maximizes the clearance for critical airflow.
• Route and dress all cables to minimize the blockage of airflow to and from the chassis.
• Ensure that the spacing of rails and adjacent cabinets allows for proper clearance
around the device and cabinet.
4 CHAPTER
IN THIS SECTION
The SRX380 Firewall is shipped in a cardboard carton and secured with foam packing material. The
carton also contains an accessory box and quick start instructions.
NOTE: The services gateway is maximally protected inside the cardboard carton. Do not unpack
it until you are ready to begin installation.
1. Move the cardboard carton to a staging area as close to the installation site as possible, where you
have enough room to remove the components from the chassis.
2. Position the cardboard carton with the arrows pointing up.
3. Carefully open the top of the cardboard carton.
4. Remove the foam covering the top of the services gateway.
5. Remove the accessory box.
6. Verify the parts received against the lists in "Verifying Parts Received with the SRX380 Firewall" on
page 37.
7. Store the brackets and bolts inside the accessory box.
8. Save the shipping carton and packing materials in case you need to move or ship the services
gateway at a later time.
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The shipment includes a packing list. Check the parts you receive in the shipping carton against the
items on the packing list. The parts shipped depend on the configuration you order.
If any part on the packing list is missing, contact your customer service representative or contact Juniper
customer care from within the U.S. or Canada by telephone at 1-888-314-5822. For international-dial or
direct-dial options in countries without toll-free numbers, see https://www.juniper.net/support/
requesting-support.html.
Component Quantity
Part Quantity
You can mount the SRX380 on four posts of a 19-in. rack or cabinet by using the four-post rack-mount
kit that is shipped with the device. (The remainder of this topic uses rack to mean rack or cabinet.)
Space the front and rear rack rails between 23 in. (58.5 cm) to 36 in. (91.4 cm) front-to-back.
NOTE: If you need to mount the device in a recessed position on a four-post rack, you can use
the 2-in.-recess mounting brackets provided with the rack-mount kit.
• Ensure that you have the following parts and tools available:
• Six flat-head 4-40 mounting screws (provided with the four-post rack-mount kit)
• Twelve flat-head M4x6-mm Phillips mounting screws (provided with the four-post rack-mount kit)
• One pair each of flush or 2-in.-recess mounting brackets (provided with the four-post rack-mount
kit)
• One pair of mounting rails (provided with the four-post rack-mount kit)
• One pair of mounting blades (provided with the four-post rack-mount kit)
• Screws to secure the chassis and the mounting blades to the rack (not provided)
• Verify that the site meets the requirements described in "SRX380 Site Preparation Checklist" on page
26.
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• Place the rack in its permanent location, allowing adequate clearance for airflow and maintenance,
and secure it to the building structure.
• Read "General Site Installation Guidelines for the SRX380 Firewall" on page 28.
NOTE: One person must be available to lift the device while another secures the device to the
rack.
CAUTION: If you are mounting multiple units on a rack, mount the heaviest unit at the
bottom of the rack and mount the other units from the bottom of the rack to the top in
decreasing order of the weight of the units.
1. Remove the device from the shipping carton (see "Unpacking the SRX380 Firewall" on page 36).
2. Place the device on a flat, stable surface.
3. Attach the mounting brackets (either the flush or the 2-in.-recess mounting brackets) to the
mounting rails by using the six 4-40 flat-head Phillips mounting screws. See Figure 9 on page 39.
4. Align the holes in the mounting rail with the screw holes on the side of the chassis. See Figure 10
on page 40.
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5. Attach the mounting rail to the device using the M4x6-mm Phillips flat-head mounting screws.
Tighten the screws.
6. Repeat Step 4 and Step 5 on the opposite side of the device.
7. Have one person grasp both sides of the device, lift it, and position it in the rack so that the front
bracket is aligned with the rack holes.
8. Have a second person secure the front of the device to the rack by using 4 mounting screws (and
cage nuts and washers if the rack requires them). Tighten the screws. See Figure 11 on page 40.
9. Continue to support the SRX380 while sliding the mounting blades into the channel of the
mounting rails and securing the blades to the rack. Use four mounting screws (and cage nuts and
washers if the rack requires them) to attach the blade to the rack. Tighten the screws. See Figure 12
on page 41.
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10. Ensure that the chassis is level by verifying that all the screws on the front of the rack are aligned
with the screws at the back of the rack.
IN THIS SECTION
Table 21 on page 42 lists the earthing terminal location, grounding cable requirements, grounding lug
specifications, screws and washers required, and the screwdriver needed for connecting the device to
earth ground. Before you begin connecting a device to earth ground, ensure that you have the parts and
tools required for your device.
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Table 21: Parts and Tools Required for Connecting an SRX380 to Earth Ground
10 AWG or as permitted by Panduit LCD10-10AF-L • Two 10-32 x .25 in. Phillips (+) number
the local code or equivalent—not screws with #10 split- 2
provided lock washer—not
provided
To meet safety and electromagnetic interference (EMI) requirements and to ensure proper operation,
you must connect the chassis to earth ground before you connect it to power.
NOTE: Ensure that a licensed electrician has attached an appropriate grounding lug to the
grounding cable you supply. Using a grounding cable with an incorrectly attached lug can damage
the device.
You ground the services gateway by connecting a grounding cable to earth ground and then attaching
the grounding cable to the chassis grounding point located on the rear of the device.
You must install the SRX380 in a restricted-access location and ensure that the chassis is always
properly grounded. The SRX380 has a two-hole protective grounding terminal provided on the chassis.
See Figure 13 on page 43. Under all circumstances, use this grounding connection to ground the
chassis. For AC-powered systems, you must also use the grounding wire in the AC power cord along
with the two-hole grounding lug connection. This tested system meets or exceeds all applicable EMC
regulatory requirements with the two-hole protective grounding terminal.
1. Wrap and fasten one end of the ESD grounding strap around your wrist and connect the other end to
a site ESD point. For more details, see "Prevention of Electrostatic Discharge Damage" on page 78.
2. Ensure that all grounding surfaces are clean and brought to a bright finish before grounding
connections are made.
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3. Connect the grounding cable to a proper earth ground, such as the rack in which the device is
mounted.
4. Remove the two screws on the chassis using a Phillips screwdriver.
5. Place the grounding cable lug attached to the grounding cable over the grounding point on the rear
of the chassis.
6. Secure the grounding cable lug to the grounding point with the washers and screws.
7. Dress the grounding cable and verify that it does not touch or block access to the services gateway
components and that it does not drape where people could trip on it. Ensure that the cable does not
obstruct the air flow of the fans.
Ensure that you have the following parts and tools available:
1. Push the end of the power cord retainer strip into the slot above the power cord inlet until the strip
snaps into place. Ensure that the loop in the retainer strip faces the power cord (see Figure 14 on
page 44).
The power cord retainer clip extends out of the chassis by 3 in. (7.62 cm).
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2. Press the small tab on the retainer strip to loosen the loop. Slide the loop until there is enough space
to insert the power cord coupler into the power cord inlet.
3. Locate the power cord or cords shipped with the device; the cords have plugs appropriate for your
geographical location. See Table 12 on page 23.
WARNING: Ensure that the power cord does not drape where people can trip on it or
block access to device components.
4. Insert the power cord coupler firmly into the power cord inlet (see Figure 14 on page 44).
5. Slide the loop toward the power supply until it is snug against the base of the coupler.
6. Press the tab on the loop and draw out the loop into a tight circle.
7. If the AC power source outlet has a power switch, set it to the OFF (0) position.
8. Insert the power cord plug into an AC power source outlet.
9. If the AC power source outlet has a power switch, set it to the ON (|) position.
If the power supply is installed correctly and functioning normally, the LED on the faceplate of the
power supply glows solid green.
The device starts automatically as the power supply completes its startup sequence. The PWR LED
lights up during startup and remains on when the device is operating normally.
NOTE: After the power supply is turned on, it can take up to 60 seconds for status indicators
—such as the STAT and PWR LEDs—to show that the power supply is functioning normally.
Ignore error indicators that appear during the first 60 seconds.
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You can power off the services gateway in one of the following ways:
• Graceful shutdown—Press and immediately release the Power button. The device begins gracefully
shutting down the operating system and then powers itself off.
CAUTION: Use the graceful shutdown method to power off or reboot the services
gateway.
• Forced shutdown—Press the Power button and hold it down for 10 seconds. The device immediately
powers itself off without shutting down the operating system.
CAUTION: Forced shutdown can result in data loss and corruption of the file system.
Use the forced shutdown method as a last resort to recover the services gateway if the
services gateway operating system is not responding to the graceful shutdown
method.
WARNING: Do not press the Power button while the device is shutting down.
To remove power completely from the device, unplug the power cord or switch off the AC power
source.
After powering off a power supply, wait at least 10 seconds before turning it back on. After powering on
a power supply, wait at least 10 seconds before turning it off.
The Power button on the services gateway is a standby power switch, which will not turn off the input
power to the services gateway.
TIP: When you are powering off the device, the CLI displays the following message: Turning the
system power off. You can now safely remove the power cable to completely power off the device.
NOTE: You can use the request system reboot CLI command to schedule a reboot.
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IN THIS SECTION
Connecting an SRX380 to a Management Console by Using the Mini-USB Type-B Console Port | 48
You can manage the SRX380 by using the management port for out-of-band management or through
the console ports.
You can monitor and manage the SRX380 by using a dedicated management channel. The SRX380 has a
management port to which you can connect an Ethernet cable with an RJ-45 connector. Use the
management port to connect the device to a network for out-of-band management. Figure 15 on page
46 shows how to connect a device for out-of-band management.
To connect the SRX380 to a network for out-of-band management (see Figure 16 on page 47):
1. Connect one end of the Ethernet cable to the management port (labeled MGMT) on the device.
47
2. Connect the other end of the Ethernet cable to the management device.
The SRX380 has an RJ-45 console port. Use the console port to connect the device to a management
console or to a console server.
If your laptop or PC does not have a DB-9 plug connector pin and you want to connect your laptop or
PC directly to the SRX380, use a combination of the RJ-45 cable and RJ-45 to DB-9 adapter and a USB
to DB-9 adapter. You must provide the USB to DB-9 adapter.
NOTE: We no longer include the console cable as part of the device package. If the console cable
and adapter are not included in your device package, or if you need a different type of adapter,
you can order the following separately:
If you want to use RJ-45 to USB-A or RJ-45 to USB-C adapter you must have X64 (64-Bit)
Virtual COM port (VCP) driver installed on your PC. See https://ftdichip.com/drivers/vcp-drivers/
to download the driver.
1. Connect one end of the Ethernet cable to the console port (labeled CON).
2. Connect the other end of the Ethernet cable into the console server or management console.
Before you begin connecting the device by using the Mini-USB Type-B console port:
• Ensure that you have the following parts and tools available:
• One Mini-USB cable with Standard-A and Mini-USB Type-B (5-pin) connectors (not provided)
• Ensure that the USB to Serial driver is installed on the host machine.
• Ensure that the HyperTerminal properties of the console server or laptop are set as follows:
• Baud rate—9600
• Flow control—None
• Data—8
• Parity—None
• Stop bits—1
• DCD state—Disregard
You can configure and manage the SRX380 by using the RJ-45 console port or the Mini-USB Type-B
console port. Only one console port is active at a time.
If your laptop or PC does not have a DB-9 plug connector pin or RJ-45 connector pin, you can connect
your laptop or PC directly to the device by using a Mini-USB cable that has a Standard-A USB connector
on one end and a Mini-USB Type-B (5-pin) connector on the other end.
49
To connect the device to the console by using the Mini-USB Type-B console port:
1. Connect the host machine to the device using the active console port, which is the RJ-45 console
port by default.
2. Set the Mini-USB Type-B console port as the active console port by using the port-type command.
By default, the RJ-45 port is set as an active console port and the Mini-USB Type-B port is the
passive console port.
3. Reboot the device.
4. Connect the Standard-A connector of the Mini-USB cable to the host machine (PC or laptop).
5. Connect the Mini-USB Type-B (5-pin) connector of the Mini-USB cable to the Mini-USB Type-B
console port (labeled CON) on the device.
After the connection is established, the Mini-USB Type-B console port becomes the active console port.
The host machine connected to the Mini-USB Type-B console port displays log messages and enables
you to control the device functionality through it.
IN THIS SECTION
Initial Configuration | 51
The services gateway is shipped with the Juniper Networks Junos operating system (Junos OS)
preinstalled and ready to be configured when the device is powered on. You can perform the initial
software configuration of the services gateway by using any one of the following methods:
The SRX380 device is shipped with the with the factory-default settings listed in Table 22 on page 50,
Table 23 on page 50, Table 24 on page 50, and Table 25 on page 50.
(ge-0/0/1 to ge-0/0/15)
(xe-0/0/16 to xe-0/0/18)
The SRX380 device is shipped with the following services and protocols enabled by default:
HTTPS
To provide secure traffic, a basic set of screens are configured on the untrust zone.
Initial Configuration
IN THIS SECTION
You can configure the device using either the J-Web or CLI:
1. Connect one end of the Ethernet cable to the management port (labeled MGMT) on the device.
52
NOTE: You can also connect any of the network ports numbered 0/1 through 0/15 to the
Ethernet port on the management device.
2. Connect the other end of the Ethernet cable to the management device.
The SRX380 functions as a DHCP server and automatically assigns an IP address to the laptop.
3. Ensure that the laptop acquires an IP address on the 192.168.1.0/24 network.
4. If the laptop is unable to acquire an IP address, manually configure an IP address in the
192.168.1.0/24 network.
NOTE: Be sure you don’t assign the IP address 192.168.1.1 to the laptop as this is the IP
address assigned to the SRX380.
1. Connect the console port to a laptop or PC by using the RJ-45 to DB-9 serial port adapter.
2. Start the CLI.
root@% cli
root>
NOTE: You can view the factory-default settings by using the show configuration command.
root> configure
[edit]
root#
4. Set the root authentication password by entering a cleartext password, an encrypted password, or an
SSH public key string (DSA or RSA).
[edit]
root# set system root-authentication plain-text-password
New password: password
Retype new password: password
[edit]
root# commit
The SRX380 already has factory-default settings configured to make it a plug and play device. So all you
have to do to get the SRX380 up and running is connect it to your LAN and WAN networks.
54
After you complete these steps, you can start using the SRX380 on your network right away. You can go
back and customize settings at anytime. The J-Web Setup wizard is always available to you.
You can modify the configuration using J-Web. Have the following information ready before you start
the configuration process:
• Hostname
1. In the J-Web application, select Configure > Setup Wizard. The Setup wizard opens on your screen.
55
2. Select Standard.
3. Configure the device and users:
e. Click Next.
NOTE: Once you specify the hostname and root password, you can skip all the other steps
and apply the configuration.
d. Click Next.
5. Configure the management interface:
b. Type the IP address for the management interface and the static route if it is needed to reach the
SRX380 via the management interface.
c. Click Next.
6. Configure zones and associate interfaces to the zones. You can use the default settings and click
Next.
7. Set up additional services and security policies, or just click Finish and set it up later.
The Setup Wizard displays a summary of your configuration settings.
8. You can edit any setting or click OK.
Once you click OK, the Setup Wizard applies your configuration.
NOTE: You might lose connectivity to the SRX380 device if you changed the IP address of the
port to which the laptop is connected. If you lose connectivity, open a new browser window
and type https://<new IP address> to access J-Web again.
When you commit changes to the configuration, a new configuration file is created, which becomes the
active configuration. If the current active configuration fails, you can use the load factory-default
command to revert to the factory-default configuration.
5 CHAPTER
Maintaining Components
IN THIS SECTION
For optimum performance of the SRX380, perform the following preventive maintenance procedures
regularly:
• Inspect the installation site for moisture, loose wires or cables, and excessive dust.
• Make sure that airflow is unobstructed around the services gateway and into the air intake vents.
• Check the status LEDs on the front panel of the services gateway.
The fan controller works to maintain an optimal temperature for the services gateway. If the fan
controller fails, the temperature of the services gateway will exceed the maximum working temperature
and the device will fail. Make sure that you maintain the recommended clearances behind the services
gateway to enable the fan controller to function optimally.
• Make sure that all power cables are arranged so that they do not obstruct access to other
components of the services gateway.
59
• Routinely check the LEDs on the power supplies at the rear of the chassis. If the LEDs are lit solid
green, then the power supplies are functioning normally.
• Periodically inspect the site to ensure that the power cables connected to the services gateway are
securely in place and that there is no moisture accumulating near the services gateway.
• Check the status of the power supplies on the device by using the show chassis environment or show
chassis hardware command. The output is similar to the following:
IN THIS SECTION
The power supplies in an SRX380 are hot-removable and hot-insertable field-replaceable units (FRUs)
installed in the rear panel of the device. You can remove and replace the power supplies without
powering off the device.
NOTE: If only one power supply is installed in the device, you must power off the device before
removing the power supply.
Before you remove a power supply, ensure that you have taken the necessary precautions to prevent
electrostatic discharge (ESD) damage (see "Prevention of Electrostatic Discharge Damage" on page 78).
Ensure that you have the following parts and tools available:
• Replacement power supply or a cover panel for the power supply slot
To remove an AC power supply from the device (see Figure 19 on page 61):
1. Place the antistatic bag or the antistatic mat on a flat, stable surface.
2. Wrap and fasten one end of the ESD grounding strap around your wrist and connect the other end
to a site ESD point.
3. If the AC power source outlet has a power switch, set it to the OFF (O) position.
4. Gently pull out the plug end of the power cord connected to the power source outlet.
5. Remove the power cord from the power supply faceplate by detaching the power cord retainer and
gently pulling out the socket end of the power cord connected to the power supply faceplate.
6. Slide the ejector lever toward the left until the power supply is unseated.
61
7. Grasp the power supply handle and pull firmly to slide the power supply halfway out of the chassis.
8. Place one hand under the power supply to support it and slide it completely out of the chassis. Take
care not to touch power supply components, pins, leads, or solder connections.
9. Place the power supply in the antistatic bag or on the antistatic mat placed on a flat, stable surface.
10. If you are not replacing the power supply, install a cover panel over the slot.
• Ensure that you have the following parts and tools available to install the power supply:
• Ensure you understand how to prevent electrostatic discharge (ESD) damage. See "Prevention of
Electrostatic Discharge Damage" on page 78.
NOTE: Each power supply must be connected to a dedicated power source outlet. The device is
shipped with one power supply preinstalled. You can order additional power supplies separately.
You can install up to two power supplies in the device.
1. Wrap and fasten one end of the ESD grounding strap around your wrist and connect the other end to
a site ESD point.
62
2. If the power supply slot has a cover panel on it, loosen the captive screws on the cover panel by
using your fingers or the screwdriver. Hold the captive screws and gently pull the screws outward to
remove the cover panel. Save the cover panel for later use.
3. Taking care not to touch power supply pins, leads, or solder connections, remove the power supply
from the bag.
4. Using both hands, place the power supply in the power supply slot on the rear panel of the device
and slide it in until it is fully seated and the ejector lever fits into place.
NOTE: If you have a Juniper J-Care service contract, register any addition, change, or upgrade of
hardware components at https://www.juniper.net/customers/support/tools/updateinstallbase/.
Failure to do so can result in significant delays if you need replacement parts. This note does not
apply if you replace existing components with the same type of component.
IN THIS SECTION
To maintain proper airflow through the services gateway, cover any empty Mini-PIM slot with a blank
faceplate.
CAUTION: Do not remove a blank faceplate that covers an empty Mini-PIM slot unless
you are installing a Mini-PIM in the empty slot.
To remove a Mini-PIM from the services gateway (see Figure 21 on page 64):
1. Place an electrostatic bag or antistatic mat on a flat, stable surface on which you intend to place the
Mini-PIM.
2. Wrap and fasten one end of the ESD grounding strap around your wrist and connect the other end
to a site ESD point.
3. Unplug the power adapter from the services gateway.
4. Verify that the Power LED is off.
5. Label the cables connected to the Mini-PIM so that you can reconnect each cable correctly.
6. Disconnect the cables from the Mini-PIM.
7. If necessary, arrange the cables to prevent them from dislodging or developing stress points.
8. Remove the screws on each side of the Mini-PIM faceplate.
9. Grasp the screws on each side of the Mini-PIM faceplate and slide the Mini-PIM out of the services
gateway.
64
10. Place the Mini-PIM in the electrostatic bag or on the antistatic mat.
11. If you are not installing a replacement Mini-PIM into the empty slot, install a blank faceplate over
the slot to maintain proper airflow.
To install a Mini-Physical Interface Module (Mini-PIM) in the services gateway (see Figure 22 on page
65):
1. Wrap and fasten one end of the ESD grounding strap around your wrist and connect the other end
to a site ESD point.
2. Power off the services gateway by briefly pressing the Power button on the front panel. Wait for
the Power LED to turn off before proceeding. Disconnect the services gateway from its power
source.
3. Remove the Mini-PIM from the electrostatic bag.
4. Grasp the screws on each side of the Mini-PIM faceplate and align the notches in the connector at
the rear of the Mini-PIM with the notches in the Mini-PIM slot in the device.
CAUTION: Slide the Mini-PIM straight into the slot to avoid damaging the
components of the Mini-PIM.
• Secure the cables so that they are not supporting their own weight as they hang to the floor.
• Place any excess cables out of the way in neatly coiled loops.
65
9. Reconnect the power adapter to the services gateway. Verify that the Power LED glows steadily
green after you press the power button.
10. Verify that the Mini-PIM LED on the device chassis glows steadily green to confirm that the Mini-
PIM is online.
6 CHAPTER
IN THIS SECTION
Required Tools and Parts for Packing the SRX Series Services Gateway | 70
Once you have located the serial numbers of the device or component, you can return the device or
component for repair or replacement. For this, you need to contact Juniper Networks Technical
Assistance Center (JTAC).
You can contact JTAC 24 hours a day, 7 days a week, using any of the following methods:
• By telephone:
NOTE: If contacting JTAC by telephone, enter your 12-digit service request number
followed by the pound (#) key if this is an existing case, or press the star (*) key to be
routed to the next available support engineer.
When requesting support from JTAC by telephone, be prepared to provide the following information:
• Type of activity being performed on the firewall when the problem occurred
• Your name, organization name, telephone number, fax number, and shipping address
The support representative validates your request and issues a Return Materials Authorization (RMA)
number for return of the device or component.
1. Determine the part number and serial number of the services gateway or component.
2. Obtain a Return Materials Authorization (RMA) number from JTAC.
NOTE: Do not return the services gateway or any component to Juniper Networks unless you
have first obtained an RMA number. Juniper Networks reserves the right to refuse shipments
that do not have an RMA number. Refused shipments are returned to the customer via collect
freight.
For more information about return and repair policies, see the customer support webpage at https://
www.juniper.net/support/guidelines.html.
For product problems or technical support issues, open a support case using the Case Manager link at
https://www.juniper.net/support/ or call 1-888-314-JTAC (within the United States) or 1-408-745-9500
(outside the United States).
Mini-Physical Interface Modules (Mini-PIMs) are field-replaceable and each Mini-PIM has a unique serial
number. The serial number label is located on the right side of the Mini-PIM, when the Mini-PIM is
horizontally oriented (as it would be when installed on the device). The exact location might be slightly
different on different Mini-PIMs, depending on the placement of components on the Mini-PIM.
Before contacting Juniper Networks to request an RMA, you must find the serial number of the SRX380
Firewall or component.
Use the show chassis hardware command to view all the components of an SRX380 Firewall and the
corresponding serial numbers.
user@host>
NOTE: In the output of the show chassis hardware command, the Mini-PIM slot number is reported
as an FPC number, and the Mini-PIM number (always 0) is reported as the PIC number.
Most components also have a serial number ID label affixed to the component body.
70
Required Tools and Parts for Packing the SRX Series Services Gateway
To remove one or more components from the SRX Series Services Gateway or to remove the services
gateway from a rack, you need the following tools and parts:
1. Retrieve the shipping carton and packing materials in which the services gateway was originally
shipped. If you do not have these materials, contact your Juniper Networks representative about
approved packaging materials.
2. Wrap and fasten an electrostatic discharge (ESD) grounding strap to your bare wrist and connect
the strap to the ESD point on the chassis or to an outside ESD point if the device is disconnected
from earth ground.
3. On the console or other management device connected to the services gateway, enter CLI
operational mode, and then shut down the services gateway software:
user@host> request system halt
Wait until a message appears on the console confirming that the operating system has halted.
4. Shut down power to the services gateway by pressing the Power button on the front of the
services gateway.
5. Disconnect power from the services gateway.
6. Remove the cables that connect to all external devices.
7. If the device is installed on a wall or rack, have one person support the weight of the device while
another person unscrews and removes the mounting screws.
8. Place the services gateway in the shipping carton.
9. Cover the services gateway with an ESD bag, and place the packing foam on top of and around the
device.
10. Replace the accessory box on top of the packing foam.
11. Securely tape the box closed.
71
12. Write the Return Materials Authorization (RMA) number on the exterior of the box to ensure
proper tracking.
1. Make sure that it is adequately protected with packing materials and securely packed so that the
pieces do not move around inside the carton.
4. Write the Return Materials Authorization (RMA) number on the exterior of the box to ensure proper
tracking.
CAUTION: Do not stack any of the services gateway components while packing them.
7 CHAPTER
The documentation uses the following levels of safety warnings (there are two Warning formats):
NOTE: You might find this information helpful in a particular situation, or you might overlook this
important information if it was not highlighted in a Note.
CAUTION: You need to observe the specified guidelines to prevent minor injury or
discomfort to you or severe damage to the device.
Attention Veillez à respecter les consignes indiquées pour éviter toute incommodité ou
blessure légère, voire des dégâts graves pour l’appareil.
LASER WARNING: This symbol alerts you to the risk of personal injury from a laser.
Avertissement Ce symbole signale un risque de blessure provoquée par rayon laser.
WARNING: This symbol means danger. You are in a situation that could cause bodily
injury. Before you work on any equipment, be aware of the hazards involved with
electrical circuitry, and familiarize yourself with standard practices for preventing
accidents.
Waarschuwing Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie
die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken,
dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient
u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen.
Varoitus Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa
ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää
sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien
ehkäisykeinoista.
Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die
zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem
Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren
und der Standardpraktiken zur Vermeidung von Unfällen bewußt.
Advarsel Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre
til personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de
faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig
praksis når det gjelder å unngå ulykker.
Aviso Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá
causar danos físicos. Antes de começar a trabalhar com qualquer equipamento,
familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer
práticas comuns que possam prevenir possíveis acidentes.
¡Atención! Este símbolo de aviso significa peligro. Existe riesgo para su integridad física.
Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente
eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes.
Varning! Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan
leda till personskada. Innan du utför arbete på någon utrustning måste du vara
medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga
skador.
The following guidelines help ensure your safety and protect the device from damage. The list of
guidelines might not address all potentially hazardous situations in your working environment, so be
alert and exercise good judgment at all times.
• Perform only the procedures explicitly described in the hardware documentation for this device.
Make sure that only authorized service personnel perform other system services.
• Keep the area around the device clear and free from dust before, during, and after installation.
• Keep tools away from areas where people could trip over them while walking.
75
• Do not wear loose clothing or jewelry, such as rings, bracelets, or chains, which could become caught
in the device.
• Wear safety glasses if you are working under any conditions that could be hazardous to your eyes.
• Do not perform any actions that create a potential hazard to people or make the equipment unsafe.
• Never attempt to lift an object that is too heavy for one person to handle.
• Never install electrical jacks in wet locations unless the jacks are specifically designed for wet
environments.
• Follow the instructions in this guide to properly ground the device to earth.
• Replace fuses only with fuses of the same type and rating.
• Do not open or remove chassis covers or sheet-metal parts unless instructions are provided in the
hardware documentation for this device. Such an action could cause severe electrical shock.
• Do not push or force any objects through any opening in the chassis frame. Such an action could
result in electrical shock or fire.
• Avoid spilling liquid onto the chassis or onto any device component. Such an action could cause
electrical shock or damage the device.
• Avoid touching uninsulated electrical wires or terminals that have not been disconnected from their
power source. Such an action could cause electrical shock.
• Some parts of the chassis, including AC and DC power supply surfaces, power supply unit handles,
SFB card handles, and fan tray handles might become hot. The following label provides the warning
for hot surfaces on the chassis:
• Always ensure that all modules, power supplies, and cover panels are fully inserted and that the
installation screws are fully tightened.
76
WARNING: This unit is intended for installation in restricted access areas. A restricted
access area is an area to which access can be gained only by service personnel through
the use of a special tool, lock and key, or other means of security, and which is
controlled by the authority responsible for the location.
Waarschuwing Dit toestel is bedoeld voor installatie op plaatsen met beperkte toegang.
Een plaats met beperkte toegang is een plaats waar toegang slechts door
servicepersoneel verkregen kan worden door middel van een speciaal instrument, een
slot en sleutel, of een ander veiligheidsmiddel, en welke beheerd wordt door de
overheidsinstantie die verantwoordelijk is voor de locatie.
Avertissement Cet appareil est à installer dans des zones d'accès réservé. Ces dernières
sont des zones auxquelles seul le personnel de service peut accéder en utilisant un outil
spécial, un mécanisme de verrouillage et une clé, ou tout autre moyen de sécurité.
L'accès aux zones de sécurité est sous le contrôle de l'autorité responsable de
l'emplacement.
Warnung Diese Einheit ist zur Installation in Bereichen mit beschränktem Zutritt
vorgesehen. Ein Bereich mit beschränktem Zutritt ist ein Bereich, zu dem nur
Wartungspersonal mit einem Spezialwerkzeugs, Schloß und Schlüssel oder anderer
Sicherheitsvorkehrungen Zugang hat, und der von dem für die Anlage zuständigen
Gremium kontrolliert wird.
Avvertenza Questa unità deve essere installata in un'area ad accesso limitato. Un'area
ad accesso limitato è un'area accessibile solo a personale di assistenza tramite
un'attrezzo speciale, lucchetto, o altri dispositivi di sicurezza, ed è controllata
dall'autorità responsabile della zona.
Advarsel Denne enheten er laget for installasjon i områder med begrenset adgang. Et
område med begrenset adgang gir kun adgang til servicepersonale som bruker et
spesielt verktøy, lås og nøkkel, eller en annen sikkerhetsanordning, og det kontrolleres
av den autoriteten som er ansvarlig for området.
Aviso Esta unidade foi concebida para instalação em áreas de acesso restrito. Uma área
de acesso restrito é uma área à qual apenas tem acesso o pessoal de serviço autorizado,
77
que possua uma ferramenta, chave e fechadura especial, ou qualquer outra forma de
segurança. Esta área é controlada pela autoridade responsável pelo local.
¡Atención! Esta unidad ha sido diseñada para instalarse en áreas de acceso restringido.
Área de acceso restringido significa un área a la que solamente tiene acceso el personal
de servicio mediante la utilización de una herramienta especial, cerradura con llave, o
algún otro medio de seguridad, y que está bajo el control de la autoridad responsable
del local.
Varning! Denna enhet är avsedd för installation i områden med begränsat tillträde. Ett
område med begränsat tillträde får endast tillträdas av servicepersonal med ett speciellt
verktyg, lås och nyckel, eller annan säkerhetsanordning, och kontrolleras av den
auktoritet som ansvarar för området.
WARNING: Only trained and qualified personnel should install or replace the device.
Waarschuwing Installatie en reparaties mogen uitsluitend door getraind en bevoegd
personeel uitgevoerd worden.
Varoitus Ainoastaan koulutettu ja pätevä henkilökunta saa asentaa tai vaihtaa tämän
laitteen.
Advarsel Kun kvalifisert personell med riktig opplæring bør montere eller bytte ut dette
utstyret.
Aviso Este equipamento deverá ser instalado ou substituído apenas por pessoal
devidamente treinado e qualificado.
78
Varning! Denna utrustning ska endast installeras och bytas ut av utbildad och
kvalificerad personal.
Device components that are shipped in antistatic bags are sensitive to damage from static electricity.
Some components can be impaired by voltages as low as 30 V. You can easily generate potentially
damaging static voltages whenever you handle plastic or foam packing material or if you move
components across plastic or carpets. Observe the following guidelines to minimize the potential for
electrostatic discharge (ESD) damage, which can cause intermittent or complete component failures:
• Always use an ESD wrist strap when you are handling components that are subject to ESD damage,
and make sure that it is in direct contact with your skin.
If a grounding strap is not available, hold the component in its antistatic bag (see Figure 24 on page
79) in one hand and touch the exposed, bare metal of the device with the other hand immediately
before inserting the component into the device.
WARNING: For safety, periodically check the resistance value of the ESD grounding
strap. The measurement must be in the range 1 through 10 Mohms.
Avertissement Par mesure de sécurité, vérifiez régulièrement la résistance du bracelet
antistatique. Cette valeur doit être comprise entre 1 et 10 mégohms (Mohms).
• When handling any component that is subject to ESD damage and that is removed from the device,
make sure the equipment end of your ESD wrist strap is attached to the ESD point on the chassis.
If no grounding strap is available, touch the exposed, bare metal of the device to ground yourself
before handling the component.
• Avoid contact between the component that is subject to ESD damage and your clothing. ESD
voltages emitted from clothing can damage components.
• When removing or installing a component that is subject to ESD damage, always place it component-
side up on an antistatic surface, in an antistatic card rack, or in an antistatic bag (see Figure 24 on
page 79). If you are returning a component, place it in an antistatic bag before packing it.
79
IN THIS SECTION
Fire Suppression | 80
In the event of a fire emergency, the safety of people is the primary concern. You should establish
procedures for protecting people in the event of a fire emergency, provide safety training, and properly
provision fire-control equipment and fire extinguishers.
In addition, you should establish procedures to protect your equipment in the event of a fire emergency.
Juniper Networks products should be installed in an environment suitable for electronic equipment. We
recommend that fire suppression equipment be available in the event of a fire in the vicinity of the
equipment and that all local fire, safety, and electrical codes and ordinances be observed when you
install and operate your equipment.
Fire Suppression
In the event of an electrical hazard or an electrical fire, you should first turn power off to the equipment
at the source. Then use a Type C fire extinguisher, which uses noncorrosive fire retardants, to extinguish
the fire.
Type C fire extinguishers, which use noncorrosive fire retardants such as carbon dioxide and Halotron™,
are most effective for suppressing electrical fires. Type C fire extinguishers displace oxygen from the
point of combustion to eliminate the fire. For extinguishing fire on or around equipment that draws air
from the environment for cooling, you should use this type of inert oxygen displacement extinguisher
instead of an extinguisher that leaves residues on equipment.
Do not use multipurpose Type ABC chemical fire extinguishers (dry chemical fire extinguishers). The
primary ingredient in these fire extinguishers is monoammonium phosphate, which is very sticky and
difficult to clean. In addition, in the presence of minute amounts of moisture, monoammonium
phosphate can become highly corrosive and corrodes most metals.
Any equipment in a room in which a chemical fire extinguisher has been discharged is subject to
premature failure and unreliable operation. The equipment is considered to be irreparably damaged.
NOTE: To keep warranties effective, do not use a dry chemical fire extinguisher to control a fire
at or near a Juniper Networks device. If a dry chemical fire extinguisher is used, the unit is no
longer eligible for coverage under a service agreement.
IN THIS SECTION
Juniper Networks devices are equipped with laser transmitters, which are considered a Class 1 Laser
Product by the U.S. Food and Drug Administration and are evaluated as a Class 1 Laser Product per
IEC/EN 60825-1 requirements.
When working around ports that support optical transceivers, observe the following safety guidelines to
prevent eye injury:
• Do not look into unterminated ports or at fibers that connect to unknown sources.
LASER WARNING: Unterminated optical connectors can emit invisible laser radiation.
The lens in the human eye focuses all the laser power on the retina, so focusing the
eye directly on a laser source—even a low-power laser—could permanently damage the
eye.
Avertissement Les connecteurs à fibre optique sans terminaison peuvent émettre un
rayonnement laser invisible. Le cristallin de l’œil humain faisant converger toute la
puissance du laser sur la rétine, toute focalisation directe de l’œil sur une source laser,
—même de faible puissance—, peut entraîner des lésions oculaires irréversibles.
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LASER WARNING: Do not stare into the laser beam or view it directly with optical
instruments.
Waarschuwing Niet in de straal staren of hem rechtstreeks bekijken met optische
instrumenten.
Varoitus Älä katso säteeseen äläkä tarkastele sitä suoraan optisen laitteen avulla.
Warnung Nicht direkt in den Strahl blicken und ihn nicht direkt mit optischen Geräten
prüfen.
Avvertenza Non fissare il raggio con gli occhi né usare strumenti ottici per osservarlo
direttamente.
Aviso Não olhe fixamente para o raio, nem olhe para ele directamente com
instrumentos ópticos.
Varning! Rikta inte blicken in mot strålen och titta inte direkt på den genom optiska
instrument.
LASER WARNING: Because invisible radiation might be emitted from the aperture of
the port when no fiber cable is connected, avoid exposure to radiation and do not stare
into open apertures.
Waarschuwing Aangezien onzichtbare straling vanuit de opening van de poort kan
komen als er geen fiberkabel aangesloten is, dient blootstelling aan straling en het kijken
in open openingen vermeden te worden.
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Varoitus Koska portin aukosta voi emittoitua näkymätöntä säteilyä, kun kuitukaapelia ei
ole kytkettynä, vältä säteilylle altistumista äläkä katso avoimiin aukkoihin.
Warnung Aus der Port-Öffnung können unsichtbare Strahlen emittieren, wenn kein
Glasfaserkabel angeschlossen ist. Vermeiden Sie es, sich den Strahlungen auszusetzen,
und starren Sie nicht in die Öffnungen!
Avvertenza Quando i cavi in fibra non sono inseriti, radiazioni invisibili possono essere
emesse attraverso l'apertura della porta. Evitate di esporvi alle radiazioni e non guardate
direttamente nelle aperture.
Advarsel Unngå utsettelse for stråling, og stirr ikke inn i åpninger som er åpne, fordi
usynlig stråling kan emiteres fra portens åpning når det ikke er tilkoblet en fiberkabel.
¡Atención! Debido a que la apertura del puerto puede emitir radiación invisible cuando
no existe un cable de fibra conectado, evite mirar directamente a las aperturas para no
exponerse a la radiación.
Varning! Osynlig strålning kan avges från en portöppning utan ansluten fiberkabel och
du bör därför undvika att bli utsatt för strålning genom att inte stirra in i oskyddade
öppningar.
IN THIS SECTION
While performing the maintenance activities for devices, observe the following guidelines and warnings:
Varoitus Räjähdyksen vaara, jos akku on vaihdettu väärään akkuun. Käytä vaihtamiseen
ainoastaan saman- tai vastaavantyyppistä akkua, joka on valmistajan suosittelema.
Hävitä käytetyt akut valmistajan ohjeiden mukaan.
Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr. Ersetzen Sie
die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp.
Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers.
Advarsel Det kan være fare for eksplosjon hvis batteriet skiftes på feil måte. Skift kun
med samme eller tilsvarende type som er anbefalt av produsenten. Kasser brukte
batterier i henhold til produsentens instruksjoner.
Varning! Explosionsfara vid felaktigt batteribyte. Ersätt endast batteriet med samma
batterityp som rekommenderas av tillverkaren eller motsvarande. Följ tillverkarens
anvisningar vid kassering av använda batterier.
Avertissement Avant d'accéder à cet équipement connecté aux lignes électriques, ôter
tout bijou (anneaux, colliers et montres compris). Lorsqu'ils sont branchés à
l'alimentation et reliés à la terre, les objets métalliques chauffent, ce qui peut provoquer
des blessures graves ou souder l'objet métallique aux bornes.
Warnung Vor der Arbeit an Geräten, die an das Netz angeschlossen sind, jeglichen
Schmuck (einschließlich Ringe, Ketten und Uhren) abnehmen. Metallgegenstände
erhitzen sich, wenn sie an das Netz und die Erde angeschlossen werden, und können
schwere Verbrennungen verursachen oder an die Anschlußklemmen angeschweißt
werden.
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Advarsel Fjern alle smykker (inkludert ringer, halskjeder og klokker) før du skal arbeide
på utstyr som er koblet til kraftledninger. Metallgjenstander som er koblet til
kraftledninger og jord blir svært varme og kan forårsake alvorlige brannskader eller
smelte fast til polene.
Aviso Antes de trabalhar em equipamento que esteja ligado a linhas de corrente, retire
todas as jóias que estiver a usar (incluindo anéis, fios e relógios). Os objectos metálicos
aquecerão em contacto com a corrente e em contacto com a ligação à terra, podendo
causar queimaduras graves ou ficarem soldados aos terminais.
Varning! Tag av alla smycken (inklusive ringar, halsband och armbandsur) innan du
arbetar på utrustning som är kopplad till kraftledningar. Metallobjekt hettas upp när de
kopplas ihop med ström och jord och kan förorsaka allvarliga brännskador; metallobjekt
kan också sammansvetsas med kontakterna.
WARNING: Do not work on the system or connect or disconnect cables during periods
of lightning activity.
Waarschuwing Tijdens onweer dat gepaard gaat met bliksem, dient u niet aan het
systeem te werken of kabels aan te sluiten of te ontkoppelen.
Varoitus Älä työskentele järjestelmän parissa äläkä yhdistä tai irrota kaapeleita
ukkosilmalla.
Warnung Arbeiten Sie nicht am System und schließen Sie keine Kabel an bzw. trennen
Sie keine ab, wenn es gewittert.
Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi durante un
temporale con fulmini.
Advarsel Utfør aldri arbeid på systemet, eller koble kabler til eller fra systemet når det
tordner eller lyner.
Aviso Não trabalhe no sistema ou ligue e desligue cabos durante períodos de mau
tempo (trovoada).
Varning! Vid åska skall du aldrig utföra arbete på systemet eller ansluta eller koppla loss
kablar.
WARNING: To prevent the device from overheating, do not operate it in an area that
exceeds the maximum recommended ambient temperature. To prevent airflow
restriction, allow at least 6 in. (15.2 cm) of clearance around the ventilation openings.
Waarschuwing Om te voorkomen dat welke switch van de Juniper Networks router dan
ook oververhit raakt, dient u deze niet te bedienen op een plaats waar de maximale
aanbevolen omgevingstemperatuur van 40° C wordt overschreden. Om te voorkomen
dat de luchtstroom wordt beperkt, dient er minstens 15,2 cm speling rond de ventilatie-
openingen te zijn.
Varoitus Ettei Juniper Networks switch-sarjan reititin ylikuumentuisi, sitä ei saa käyttää
tilassa, jonka lämpötila ylittää korkeimman suositellun ympäristölämpötilan 40° C. Ettei
ilmanvaihto estyisi, tuuletusaukkojen ympärille on jätettävä ainakin 15,2 cm tilaa.
Warnung Um einen Router der switch vor Überhitzung zu schützen, darf dieser nicht in
einer Gegend betrieben werden, in der die Umgebungstemperatur das empfohlene
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Avvertenza Per evitare il surriscaldamento dei switch, non adoperateli in un locale che
ecceda la temperatura ambientale massima di 40° C. Per evitare che la circolazione
dell'aria sia impedita, lasciate uno spazio di almeno 15.2 cm di fronte alle aperture delle
ventole.
Varning! Förhindra att en Juniper Networks switch överhettas genom att inte använda
den i ett område där den maximalt rekommenderade omgivningstemperaturen på 40° C
överskrids. Förhindra att luftcirkulationen inskränks genom att se till att det finns fritt
utrymme på minst 15,2 cm omkring ventilationsöppningarna.
WARNING: Disposal of this device must be handled according to all national laws and
regulations.
Waarschuwing Dit produkt dient volgens alle landelijke wetten en voorschriften te
worden afgedankt.
Warnung Dieses Produkt muß den geltenden Gesetzen und Vorschriften entsprechend
entsorgt werden.
Advarsel Endelig disponering av dette produktet må skje i henhold til nasjonale lover og
forskrifter.
Aviso A descartagem final deste produto deverá ser efectuada de acordo com os
regulamentos e a legislação nacional.
¡Atención! El desecho final de este producto debe realizarse según todas las leyes y
regulaciones nacionales
Varning! Slutlig kassering av denna produkt bör skötas i enlighet med landets alla lagar
och föreskrifter.
If an electrical accident results in an injury, take the following actions in this order:
1. Use caution. Be aware of potentially hazardous conditions that could cause further injury.
3. If possible, send another person to get medical aid. Otherwise, assess the condition of the victim, and
then call for help.
• Install the services gateway in compliance with the following local, national, or international electrical
codes:
• United States—National Fire Protection Association (NFPA 70), United States National Electrical
Code
91
• Locate the emergency power-off switch for the room in which you are working so that if an electrical
accident occurs, you can quickly turn off the power.
• Do not work alone if potentially hazardous conditions exist anywhere in your workspace.
• Never assume that power is disconnected from a circuit. Always check the circuit before starting to
work.
• Carefully look for possible hazards in your work area, such as moist floors, ungrounded power
extension cords, and missing safety grounds.
• Operate the services gateway within marked electrical ratings and product usage instructions.
• For the services gateway and peripheral equipment to function safely and correctly, use the cables
and connectors specified for the attached peripheral equipment, and make certain they are in good
condition.
RELATED DOCUMENTATION
“CAUTION: THIS UNIT HAS MORE THAN ONE POWER SUPPLY CORD. DISCONNECT ALL
POWER SUPPLY CORDS BEFORE SERVICING TO AVOID ELECTRIC SHOCK.”
• AC-powered devices are shipped with a three-wire electrical cord with a grounding-type plug that
fits only a grounding-type power outlet. Do not circumvent this safety feature. Equipment grounding
must comply with local and national electrical codes.
• You must provide an external certified 2-pole circuit breaker rated minimum 20 A for United States
(16-20 A for other countries) in the building installation. Install as permitted by the local code.
• The power cord serves as the main disconnecting device for the AC-powered device. The socket
outlet must be near the AC-powered device and be easily accessible.
• For devices that have more than one power supply connection, you must ensure that all power
connections are fully disconnected so that power to the device is completely removed to prevent
electric shock. To disconnect power, unplug all power cords (one for each power supply).
WARNING: The attached power cable is only for this product. Do not use the cable for another product.
IN THIS SECTION
• Safety
• IEC 60950-1 (2005 +A1:2009) Information Technology Equipment - Safety (All country
deviations): CB Scheme report
• EN 60825-1 (2007) Safety of Laser Products - Part 1: Equipment classification and requirements
• UL 62368-1: 2014
• EMC
Emission
• EN 55032:2015, Class A
• EN 55022:2010, Class A
• Australian Communications and Media Authority (ACMA) AS/NZS CISPR 32: 2015 Class A
• Innovation, Science and Economic Development Canada ICES 003, dated January 2016 Class A +
ICES-Gen
• VCCI-CISPR32:2016
• BSMI CNS 13438 Taiwan Radiated and Conducted Emissions (at 10 Meter)
• TEC/SD/DD/EMC/221/05/OCT-16, Class A
Immunity
• EN 55024:2010
• CISPR 24:2010
• CISPR 35:2016
• ECR 3.0.1
• Energy Star
• Environmental
• RF standards
• EN 301489-1: V2.1.1
• EN 301908-1: V11.1.1
• EN 301489-52: V1.1.0
• EN 62311: 2008
• EN50665: 2017
• EN 50385: 2017
• RSS-102 Issue 5
• Telco
IN THIS SECTION
Canada | 95
European Community | 96
Israel | 96
Japan | 96
United States | 96
Canada
European Community
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Israel
This product is Class A. In residential environments, the product may cause radio interference, and in
such a situation, the user may be required to take adequate measures.
Japan
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
VCCI-A
United States
The services gateway has been tested and found to comply with the limits for a Class A digital device of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
97
when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.