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1.7 Email Writing

The document outlines the essential components of effective email writing, emphasizing its importance in business communication. Key elements include a clear subject line, professional greeting, concise purpose, a call to action, a polite closing message, and an appropriate sign-off. It serves as a guide for structuring emails to ensure clarity and professionalism.

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Kishore
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100% found this document useful (1 vote)
711 views10 pages

1.7 Email Writing

The document outlines the essential components of effective email writing, emphasizing its importance in business communication. Key elements include a clear subject line, professional greeting, concise purpose, a call to action, a polite closing message, and an appropriate sign-off. It serves as a guide for structuring emails to ensure clarity and professionalism.

Uploaded by

Kishore
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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23EN101 – ORAL AND WRITTEN COMMUNICATION

SKILLS

2.5 E-MAIL WRITING


What is an Email?

Email is
an important mode of business
communication
an efficient & effective way to transit all
kinds of electronic data
A reliable means of communication

www.skcet.ac.in
Email Overview
Subject Line

Greeting

Purpose

Call to Action

Closing Message

Sign-off/ Signature

www.skcet.ac.in
Email Format

www.skcet.ac.in
Subject Line
make good use of subject

line

be clear and direct

describe the content of

the email

www.skcet.ac.in
Greeting
Greeting should be

professional & concise

Two components to the

greeting are

1. the salutation

2. the opening

sentence

www.skcet.ac.in
Purpose

should address one purpose


should be concise & direct

Call to Action
statement should include the specification
and the timeline

www.skcet.ac.in
Closing Message
should be brief and use polite phrases
Thank the reader & mention future
communication

Sign-off /Signature
Includes a sign-off of your name
The phrasing should match the
formality of the email

www.skcet.ac.in
Sample Email

www.skcet.ac.in
www.skcet.ac.in

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