1.7 Email Writing
1.7 Email Writing
SKILLS
Email is
an important mode of business
communication
an efficient & effective way to transit all
kinds of electronic data
A reliable means of communication
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Email Overview
Subject Line
Greeting
Purpose
Call to Action
Closing Message
Sign-off/ Signature
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Email Format
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Subject Line
make good use of subject
line
the email
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Greeting
Greeting should be
greeting are
1. the salutation
2. the opening
sentence
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Purpose
Call to Action
statement should include the specification
and the timeline
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Closing Message
should be brief and use polite phrases
Thank the reader & mention future
communication
Sign-off /Signature
Includes a sign-off of your name
The phrasing should match the
formality of the email
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Sample Email
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