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Optra Guidelines For Residents and Security: Topic Resident Security Mygate Setup

The OPTRA Guidelines outline responsibilities for residents and security regarding the MyGate app setup, daily help, vehicle management, visitor approval, emergency protocols, and facility usage. Residents must ensure proper app usage and display OPTRA stickers on vehicles, while security is tasked with verifying IDs, managing visitor access, and maintaining safety protocols. Both parties are encouraged to communicate effectively to ensure a secure and organized living environment.

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0% found this document useful (0 votes)
11 views3 pages

Optra Guidelines For Residents and Security: Topic Resident Security Mygate Setup

The OPTRA Guidelines outline responsibilities for residents and security regarding the MyGate app setup, daily help, vehicle management, visitor approval, emergency protocols, and facility usage. Residents must ensure proper app usage and display OPTRA stickers on vehicles, while security is tasked with verifying IDs, managing visitor access, and maintaining safety protocols. Both parties are encouraged to communicate effectively to ensure a secure and organized living environment.

Uploaded by

subhashini1976
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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OPTRA Guidelines for Residents and Security

Topic Resident Security


MyGate Setup  Download the MyGate app. using the links: -
Android: http://bit.ly/28Ybux1
Apple iOS: http://apple.co/298mdqX
 Ensure everyone above the age of 18 has the
app. This will be useful in case one member has
meetings, is travelling and so on.
 Add multiple flats in your app if you are taking
care of another flat.

Daily Help  In case of new regular help, ask them to submit  Security will ensure that all the helpers have
their aadhar card to security. Once ID is created the ID card. In case of a new helper, the
on MyGate, add them in settings. security will collect their Aadhar details to
furnish an ID for them and add them in
MyGate.

Residents’  Ensure to display OPTRA sticker on cars.  Residents’ cars will be allowed in only after
Vehicles  Request stickers for new cars. checking for OPTRA stickers.
 Security will issue stickers for new cars.
Visitor/Vendor  Respond to ‘Deny/Approve’ request on MyGate  All visitors/vendors will be allowed inside
/External else respond to the e-phone call. Ensure only after the residents’ approval on MyGate.
Vehicle notification preferences settings are set properly  For deliveries with no approval, security will
Approval for this process to run smoothly. not accept the deliveries at the gate. If any
 Preapprove visitors or vendors while also resident specifically requests, the security will
choosing whether they can come only once or hold it till end of the same day without any
frequently. risk and responsibility for loss or damage.
 Only vehicles with heavy luggage such as gas,
water, furniture delivery, packers/movers will
be allowed near lobby.
 All external vehicles can wait near the gate
after approval. They will be allowed to go in if
resident is ready at the lobby for pickup.
These vehicles cannot wait in between the
blocks.

SOS  Call security on Intercom 6000 in case of  In case of an SOS alarm on MyGate/intercom,
emergency. security will go to the respective flat
 Learn and teach others how to operate the SOS immediately. They will not go to individual
on MyGate. [Click on Security and then SOS.] flats for any other purpose.

Keys  Do not handover the house/vehicle keys to  The security near South side will hold the
security as they will not hold them. keys to the gym. Residents will sign the
register, take the keys and return the same
after use of the gym.

Lockup/Lights Switch off lights in all common rooms, corridors,  The main gates will be locked every night at
terraces when not needed. 11 p.m.
 Security will accompany all visitors/vendors
after approval between 11 p.m. and 5 a.m. to
ensure that they do not ring any incorrect
flat.
 The security will lock the terraces at 11 p.m.
every night and open them at 5 a.m.
 The security will turn on and turn off all the
common lights in the ground floor at 6 p.m.,
10 p.m. and 6 a.m.

Others  Instruct children to not play in parking areas to  Security will request children playing in
avoid damage to parked vehicles. parking areas to not do so.
 Inform OPTRA of shifting in or out and pay  Security will ensure payment of shifting
shifting charges. charges.
 Inform OPTRA and make payment in case of  Security will ensure payment of overnight
overnight use of guest parking. parking charges.

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