Is Quick Delivery Related To Quick-Commerce Enviro
Is Quick Delivery Related To Quick-Commerce Enviro
RESEARCH ARTICLE
ABSTRACT
The rapid expansion of quick-commerce (q-commerce) businesses, which Submitted: November 10, 2024
promise quick last-mile delivery, requires an urgent assessment of their Published: December 29, 2024
environmental sustainability. This study investigates the sustainability of
the q-commerce business model, which relies heavily on electric vehicles 10.24018/ejdevelop.2024.4.6.404
(EVs) and dark stores for last-mile delivery services, and assesses the
environmental impact of express-delivery operations, particularly in
terms of greenhouse gas (GHG) emissions. It examines the ability of Abo Akademi University, Finland.
EVs and dark stores under Q-Commerce to reduce the carbon footprint
compared to traditional online last-mile delivery methods and evaluates *Corresponding Author:
e-mail: manas.sarkar@abo.fi
the environmental pollution potential of increased delivery frequency and
faster last-mile delivery in terms of GHG emissions. By analysing data
from various q-commerce companies and last-mile deliveries, the paper
provides insight into the trade-off between the benefits of fast delivery and
its environmental sustainability. The results highlight the complexities of
achieving sustainability in the rapid last-mile delivery sector by combustion
vehicles and propose a framework for integrating environmentally friendly
practices to reduce overall environmental impacts, such as optimizing
electric vehicle adoption and delivery routes. The conclusion of the paper
discusses the feasibility and significance of establishing a more sustainable
q-commerce environment, as well as its limits and future prospects.
Copyright: © 2024 Sarkar. This is an open access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted
use, distribution, and reproduction in any medium, provided the original source is cited.
This paper evaluates the role of EVs and dark stores in fast-delivery and environmentally sustainable
products that can reach consumers after they receive orders from them.
2. Method
The rapidly evolving landscape of quick delivery, or Q-commerce, has gained significant interest due
to its global nature. There are approximately 427.7 million fast-commerce users worldwide, generating
approximately USD 97.8 billion in revenue (Statista, 2023b). However, the question is, is quick-delivery
environmentally sustainable?
A qualitative approach was used to conduct this research. This study reviewed previous studies to
review the literature further. Secondary data collection methods, such as descriptive analysis of various
references from books, journals, reports, the internet, and other sources, are used. This study aims to
examine how electric vehicles and dark stores are used in last-mile delivery to promote energy security
as an alternative to reducing environmental pollutants and fuel imports. In order to make the use
of electric vehicles a strategic choice and the use of dark stores in the fight against environmental
pollution, this research is also linked to environmental challenges.
The key findings of this research are:
a) Through the use of scientific literature research and synthesis, the research is trying to find
delivery conflicts in the development of ultra-fast delivery and its environmental sustainability.
This paper proposes a way to address the identified problem.
b) Finding the most innovative and promising options for future growth in this field, as well as the
internet users and the state of the ultra-fast delivery industry.
c) Determining how carbon emissions and last-mile distribution are affected by fossil fuels.
d) The combination of electric vehicles and dark stores should be the main topic of discussion, and
the environmental sustainability of quick delivery should be confirmed.
3. Literature Review
The foundation of all academic research endeavors, regardless of subject, is developing research and
linking it to existing knowledge. It can also be useful in providing a comprehensive picture of areas in
which multidisciplinary and diverse research is being conducted (Snyder, 2019).
3.2. Quick-Commerce
Quick commerce, or Q-commerce, is a new type of online shopping that combines digital technology
with ultra-fast delivery services, allowing customers to receive their orders within a very short time,
usually within a few minutes, an hour, or a few hours after order (Gund & Daniel, 2023; Ranjekar
& Roy, 2023; Schorung, 2023; Serrenho, 2022). Q-commerce strongly focuses on speed and consumer
convenience to deliver a smooth and frictionless buying experience within 2–3 kilometers (Delivery
Hero, 2020; Malik, 2022) from the delivery destination. According to Statista’s (2023b) report, 788
million consumers will use the quick-commerce market worldwide by 2027, which is not only a last-mile
challenge but also an environmental challenge.
locations without physically entering them. It helps to reduce carbon emissions, minimize product
travel, and reduce individual trips to physical stores (Nobre & Vita, 2021).
TABLE I: Calculation of Greenhouse Gas Emission by Various Last-Mile Transport Segments (Carbon Footprint
Calculator, n.d.)
Transport segments Types of transportation Carbon emissions (Average value) Average emission by transport
Cars Diesel Cars Approx. 169 grams/kilometers 151 grams/km
“ CNG Cars Approx. 175 grams/kilometers
“ LPG Cars Approx. 197 grams/kilometers
“ Petrol Cars Approx. 163 grams/kilometers
“ Petrol/Hybrid Cars Approx. 119 grams/kilometers
“ Plug-in Hybrid Approx. 83 grams/kilometers
Motorbike Petrol (125–500 cc) Approx. 101 grams/kilometers 92 grams/km
“ Petrol Approx. 83 grams/kilometers
(Mopeds/Scooters/bikes–upto
125 cc)
Vans CNG Vans (Average) Approx. 232 grams/kilometers 218.38 grams/km
“ Diesel Vans (up to 1.30 tonne Approx. 142 grams/kilometers
capacity)
“ Diesel Vans (1.30–1.74 tonnes) Approx. 174 grams/kilometers
TABLE I: Continued
Transport segments Types of transportation Carbon emissions (Average value) Average emission by transport
“ Diesel Vans (1.74–3.50 tonnes) Approx. 253 grams/kilometers
“ LPG Vans (up to 3.5 tonnes) Approx. 255 grams/kilometers
“ Petrol Vans (up to 1.30 tonnes Approx. 182 grams/kilometers
capacity)
“ Petrol Vans (1.30–1.74 tonnes Approx. 195 grams/kilometers
capacity)
“ Petrol Vans (up to 1.74–3.50 Approx. 314 grams/kilometers
tonnes capacity)
For other online last-mile delivery services such as e-commerce, last-mile delivery is not environ-
mentally sustainable due to long routes. After ordering for product variations, the product goes from
Regional Centres to Sorting Stations, or from manufacturers to Sorting Stations or Warehouses and
from there to Regional Centres to Sorting Stations (Fig. 1). Moreover, it not only emits more CO2 but
also increases the cost of transportation. The variety of products and services here is huge.
2 Order Received
Search 1 Order (Company)
(Consumer) (Consumer)
6 7
Manufacturers Warehouses Regional Centres
8
Pick up point
Sorting Station 11
Delivery
Vehicles
Home
Delivery
On the other hand, under Q- Commerce (quick delivery) only those products in stock in the dark
store will be seen by the consumer online. Directly from the dark store, the product will be delivered to
the customer within minutes by delivery vehicle (Fig. 2). Electric vehicles are the most efficient delivery
mode since the destination is within a few kilometers.
1 2 Order Received
Search Order (Company)
(Consumer) (Consumer)
Regional 8 Delivery
5
Centres Dark Stores Vehicles
Manufacturers
6
Door Delivery
5. Discussion
The study mostly used secondary data collection techniques, such as searching the internet, books,
journals, and reports for relevant material. The research focuses on the carbon emissions of various
transportation segment types and their related values in order to build a hypothetical relationship
between Tables I–III supplied in the text within a 1.8-kilometer radius (e.g., for Zepto).
Key Variables
Based on the data, the following parameters were prepared:
Delivery Parameters
• Average Delivery Distance (DD ): 1.8 km radius (e.g., for Zepto)
• Number of Deliveries per Vehicle (DPV ): 15 delivery (Assumed)
Carbon Emission Values
• Combustion Vehicle Emissions:
– Average emissions for Combustion cars (AECE): 151 g/km
– Average emissions for Combustion vans (AECV): 218 g/km
• Electric Vehicle Emissions:
– Average emissions for electric vans (AEEV): 49 g/km
– Average emissions for electric scooters (AEES): 51 g/km
Cost Parameters:
Performed Calculations
1. Carbon Emissions Calculation
For Combustion Vehicles (Cars): ECVcar = DPV × DD × AECE
ECVcar = (15 × 1.8 × 151) g. = 4,077 g (Approx. 4.08 kg)
For Combustion Vehicles (Vans): ECVvan = DPV × DD × AECV
ECV van = (15 × 1.8 × 218) g. = 5,886 g (Approx. 5.89 kg)
Total Carbon Emissions for Combustion Vehicles:
ECVtotal = ECVcar + ECV van = 4.08 + 5.89 = 9.97 kg
For Electric Vehicles (Vans): EEVvan = DPV × DD × AEEV
TEEV = (15 × 1.8 × 49) g. =1,323 g (Approx. 1.32 kg)
For Electric Vehicles (Scooters): EEVscooter = DPV × DD × AEES
TEES = (15 × 1.8 × 51) g. = 1,377 g (Approx. 1.38 kg)
Total Carbon Emissions for Electric Vehicles:
EEVtotal = TEEV + TEES = (1.32 + 1.38) g. = 2.70 kg
2. Cost Calculation
For Combustion Vehicles (Cars): FCcar = (8/100) × DPV × DD × FP (FC = Fuel Cost)
FCcar = (8/100) × 15 × 1.8 × 1.17 = 2.53 euros (Approx.)
For Combustion Vehicles (Vans): FCvan = (10/100) × DPV × DD × FP
FCvan = (10/100) × 15 × 1.8 × 1.17= 3.16 euros (Approx.)
Total Fuel Cost for Combustion Vehicles:
Average FCCV = (2.53 + 3.16)/2 = 2.85 euros (Approx.)
where FCcv = Fuel Cost of Combustion vehicles.
For Electric Vehicles : Total ECEV = DPV × DD × Energy Consumption × ELP
ECEV = (15 × 1.8 × 0.2 × 0.12) = 0.648 euros (Approx. 0.65 euros)
3. Delivery Time Calculation (T)
For Combustion Vehicles: TCV = DPV × (DD /SCV ) = 15 × 1.8/30 = 0.9 hours (Approx. 54 minutes)
For Electric Vehicles: TEV = DPV × (DD /SEV ) =15 × 1.8/25 = 1.08 hours (Approx. 65 minutes)
The calculations provide a comparative assessment of Comparative analysis (Table IV) of combus-
tion vehicles and electric vehicles. From the calculations, electric vehicles produce less carbon emissions
than combustion vehicles which is 73%, and the total travel cost for electricity is 77% lower than the
total fuel cost for combustion vehicles (Table IV). On the other hand, electric vehicles take a slightly
longer time for delivery (20% Increase) compared to combustion vehicles. The environmental and cost
benefits are substantial.
6. Results
The majority of the material for the study comes from secondary sources, including literature reviews
found online and in books, journals, and reports. The findings and discussion illustrate the significance
of environmental sustainability, dark stores, and electric vehicles for the acceptability of delivery
methods; the discussion’s findings add to the body of research on sustainability perceptions in last-mile
delivery.
According to Villa and Monzón (2021), urban freight transportation increases tremendously,
negatively impacting both the environment and society in the cities. Also, EVs take less road space and
often use cycle lanes, which can avoid traffic congestion, take delivery time, and are environmentally
friendly.
On the other hand, single-charged EVs like E-scooters, E-bikes, and E-van ride a distance of
approximately 56 km, 120 km, and 293 km, respectively. EVs are highly automated, minimize traffic
congestion in urban delivery, and help to improve operational efficiency from dark stores in urban
quick last-mile delivery.
An important aspect is the environmentally friendly sustainability of dark stores or micro-fulfillment
centers for last-mile delivery, which can decrease delivery times and progress effectiveness in urban last-
mile delivery (Paché, 2022). Dark stores work as logistical centers, delivering within 10 to 15 minutes
after an online order by operating the nearest-to-dark store radius system and enhancing consumer
satisfaction. Strategically positioned in urban areas for ultra-fast delivery (Pache, 2023), dark stores
efficiently prepare orders to reduce the distance between customers and warehouses, and logistics
service provides quick product access (Peppel et al., 2022).
If we will see Figs. 1 and 2, after an order by a consumer online, Q-commerce covers fewer fleets
than the traditional E-commerce business model. Q-commerce delivers goods/services from dark stores
within a few kilometers of the delivery destination (Fig. 3). Within a specific radius, electric vehicles
reduce 72.9% (approximately) less carbon emission than conventional vehicles.
7. Conclusion
The research on the sustainability of quick-commerce (q-commerce) in relation to quick delivery
concludes that the rapid expansion of q-commerce business models, emphasizing quick last-mile deliv-
ery, necessitates a thorough assessment of their environmental sustainability. The study investigates
how q-commerce relies on electric vehicles (EVs) and dark stores for last-mile delivery services and
evaluates their environmental impact, particularly regarding greenhouse gas emissions. By analyzing
data from various q-commerce companies and logistics strategies, the research sheds light on the
trade-offs between the benefits of quick delivery and the environmental consequences associated with
increased delivery frequency and quick last-mile delivery. The study focuses on the complexities of
achieving sustainability in the quick last-mile delivery sector and proposes a framework for integrating
environmentally friendly practices to reduce overall environmental impact.
The findings emphasize the importance of optimizing EV adoption and delivery routes to minimize
carbon footprints compared to traditional online last-mile delivery models. The research highlights the
significance of establishing a more sustainable q-commerce environment by leveraging strategies that
promote energy security, reduce environmental pollutants, and decrease fuel imports.
In conclusion, the study advocates for a strategic approach to addressing environmental challenges
in the q-commerce sector, emphasizing the need for q-commerce companies to prioritize sustainability
and environmental responsibility. By implementing environmentally friendly practices, such as utilizing
EVs and dark stores, q-commerce businesses can work towards creating a more sustainable and
environmentally friendly last-mile delivery system for the future.
8. Limitations
The paper has several research limitations that warrant further investigation and research in the
context of quick last-mile delivery operations. The research is trying to address the environmental
sustainability of quick-commerce models. However, there is a dearth of research data on overall
greenhouse gas emissions associated with quick-delivery activities, especially since quick-commerce is
a new concept. This research also does not discuss the challenges and limitations of governments’ and
stakeholders’ initiatives to increase EVs.
Acknowledgment
I am appreciative of my supervisor Professor Dr. Anssi Öörni’s invaluable support and advice. I
also want to express my gratitude to the Indian government (Ministry of Social Justice) for funding
my research. It is also that without the support of my parents and family, it is not possible for me.
Conflict of Interest
The author declares that there is no conflict of interest.
Abbreviations
EVs Electric Vehicles
GHG Greenhouse Gas
DPV Number of Deliveries per Vehicle
DD Delivery Distance
AECE Average emissions for Combustion cars
AECV Average emissions for Combustion vans
AEEV Average emissions for electric vans
AEES Average emissions for electric scooters
EEV Emissions for Electric Vehicles
ECV Emissions for Combustion Vehicles
ECEV Energy Consumption for EVs
ELP Electricity price
FCCV Fuel Cost of Combustion Vehicles
FP Fuel Price
SEV Speed for Electric Vehicles
SCV Speed for combustion vehicles
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