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David Song (Recent)

David Song is a Senior Software Engineer with extensive experience in real-time communication, scalable infrastructure management, and data analytics. He has a strong skill set in various programming languages, frontend and backend technologies, cloud services, and machine learning. David holds a Bachelor's degree in Computer Science from UCLA, graduating Magna Cum Laude.

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194 views3 pages

David Song (Recent)

David Song is a Senior Software Engineer with extensive experience in real-time communication, scalable infrastructure management, and data analytics. He has a strong skill set in various programming languages, frontend and backend technologies, cloud services, and machine learning. David holds a Bachelor's degree in Computer Science from UCLA, graduating Magna Cum Laude.

Uploaded by

taye tefera
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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David Song

• +1 (213)-652-3971​ ​ • davidsongsuper@gmail.com ​ • Los Angeles, CA 90013

SKills

Languages: JavaScript, React, TypeScript, Vue.js, Angular, Python, Go, Java, Express,C#

Frontend Technologies: React, JavaScript, TypeScript, Angular, SCSS, LESS

Backend Technologies: Node.js, Python, Java, Express, C#, Go

Databases: PostgreSQL, MySQL, MongoDB, Snowflake, Redis

Cloud Services: AWS, GCP, Azure, Serverless Functions (AWS Lambda, Google Cloud

Functions)

Real-Time Communication: WebSockets, WebRTC, Kafka

Machine Learning & AI: TensorFlow, PyTorch, Scikit-Learn

Tools & Frameworks: Docker, Kubernetes, GraphQL,Jenkins,CircleCI,Terraform

Security: OAuth2, JWT, SSL/TLS

Payment Processing: Stripe, PayPal

Professional Experience

Chatdesk ​ ​ ​ ​ ​ Senior Software Engineer | Aug 2017 – Dec 2024

●​ Real-Time Communication Optimization: Ensured smooth, low-latency communication


across multiple channels (chat, email, social media) by utilizing WebSockets and
WebRTC, enabling real-time interactions between agents and customers while
maintaining system reliability.
●​ Designed and implemented event-driven architectures with serverless functions (AWS
Lambda, Google Cloud Functions) to efficiently handle high-concurrent customer
interactions and real-time queries, significantly reducing latency.
●​ Scalable Infrastructure Management to address challenges of handling millions of queries
in real time by leveraging cloud infrastructure (AWS, GCP, Azure) to provide scalable and
high-performance solutions.
●​ For Large-Scale Analytics Optimization,managed complex analytics queries without
slowing down user dashboards, implementing database optimization techniques such as
indexing and caching to reduce database load during peak usage.
●​ Developed real-time, responsive customer engagement dashboards using React,
JavaScript, and TypeScript, ensuring real-time data visualization without performance
degradation.
●​ Integrated NoSQL (MongoDB, Cassandra) and relational (PostgreSQL, MySQL)
databases to handle unstructured and structured data at scale, optimizing performance for
high-concurrent reads and writes.
●​ Collaborate cross-functionally with product teams to ensure that data visualization was
real-time and responsive, providing instant customer engagement metrics while
minimizing database load.

Gopuff ​ ​ ​ ​ ​ ​ Software Engineer | Jan 2013 – May 2017

●​ Real-Time Order Processing & Delivery Tracking


○​ Implemented real-time event-driven architectures using WebSockets and Kafka to
deliver instant notifications of order status changes. Developed machine learning
algorithms for route optimization based on traffic, weather, and store inventory data.
●​ Inventory Management & Synchronization
○​ Built microservices to independently manage inventory, order fulfillment, and stock
tracking. Integrated APIs and utilized event sourcing for real-time updates and
accurate inventory tracking across systems.
●​ Scalability & High Availability
○​ Leveraged AWS for auto-scaling and load balancing. Implemented Docker and
Kubernetes for containerization and orchestration to ensure high availability and
performance during high traffic.
●​ Data Analytics & Personalization
○​ Utilized AI/ML algorithms to create personalized recommendations and dynamic
offers. Implemented Snowflake for data warehousing, leveraging ETL pipelines to
aggregate and analyze customer interaction data for insights.
●​ Payment Processing & Security
○​ Integrated Stripe and PayPal for payment processing, implementing OAuth2 and
JWT for secure user authentication and authorization.
EDUCATION

University Of California, Los Angeles | 2008 - 2012


●​ Bachelor of Science in Computer Science
●​ Graduated **Magna Cum Laude** (GPA: 3.89/4.0)

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