STUDENT’S

USER GUIDE

HWA CHONG INSTITUTION

in collaboration with
TOFFS Technologies PTE. LTD.
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HWACHONGINSTITUTION&TOFFSTECHNOLOGIESPTE.LTD.

STUDENT’S

HWA CHONG INSTITUTION

661 Bukit Timah Rd, Singapore 269734
Tel: (65) 6468 3955
Fax: (65) 6769 5857
Email: smops@hci.edu.sg; linwl@hci.edu.sg; irenelee@hci.edu.sg

And

TOFFS TECHNOLOGIES PTE. LTD.

114 Lavender Street, #09-53, CT HUB 2, Singapore 338729
Enquires (Office Hours: 9am - 6pm)

Phone Support: (65) 6386 1260 (Ext 501)

General Hotline: (65) 6386 1260 (Ext 2)
Email: soc@toffstech.com

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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Table of Contents
Notes 3
1. Student Login Page 4
2. Waiting Room 5
3. Start the Quiz 7
4. End of Quiz 9
5. Multi-device login warning 11
6. Troubleshooting 12
7. Offline Support 13
8. The Profile Page 14
9. Hardware and Software Requirements 15

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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Notes

1. You have 2 hours for the quiz from the time you successfully log in.
2. The quiz will end automatically when the timer is up.
3. In the event of
a. Unstable wifi. b. Closing of tab
You can log in again and the timer will continue to run from when you got disconnected.

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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1. Student Login Page

For APMOPS - Website for competition: https://apmops.hci.hk.cn/

Using the link above will bring you to the login page as in the image shown below. Log in with the
following details provided in your email or by your teachers.
1. Student Username
2. Password

Figure 01: Login Page

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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2. Waiting Room
Once you logged in successfully, you will be directed to the “Waiting Room” where instructions
will be displayed. Please read the rules & regulations carefully.
The competition will only be available during the competition time. If you log in before
competition time, you will be directed to the Waiting Room as shown in Figure 02.

Figure 02: Waiting Room before Competition Time

At competition time, reload the page and the "START QUIZ" button will be accessible as shown
in Figure 03.

Figure 03: Waiting Room in Competition Time with “Start Quiz” Button

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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3. Start the Quiz

In the Waiting Room, click on the “Start Quiz” button ( ) button to begin.

For official competitions:

- After clicking Start Quiz, you will go to an Exam 2FA Code page as shown in Figure 04.

Figure 04: Exam 2FA Code Page

- Enter the Exam 2FA Code given to you by your teacher. Only students at the competition
location will receive this code.
- You must enter the correct Exam 2FA Code and click the “Confirm” button to continue to
the Competition page.

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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Figure 05: Competition Site

For practice competitions, you will go directly to the Competition page after clicking Start Quiz.
You will not need an Exam 2FA Code.

Note: In case you do not see the “Start Quiz” button at competition time, reload the page
and it will become visible.

Got problem: If you got any problem, reload competition website again. You will continue
the competition from where you stop.

Figure 06: Error Message

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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4. End of Quiz
When you have completed all the questions before the time is up, you may click the “End Quiz”
button at the final question, to end the competition. This button is only available at the final
question.

Figure 07: Final Question

A pop-up message will appear upon clicking “End Quiz” to confirm that you want to end the
quiz. Click “Yes” in the pop-up message below to confirm that you would like to end the quiz.

Figure 08: Confirm to end the quiz

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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The competition will end automatically when the time is up. Your work will automatically be
saved and submitted to the organizer. You do not need to click the “End Quiz” button at the
final question in this case.

You will see this message below when:

1. You have successfully ended the competition by yourself, or

2. Time is up and the competition has ended
You may close the tab or log out.

Figure 09: End of quiz message

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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5. Multi-device login warning

If you switch from one computer to another computer, the system will detect multiple logins,
and a warning message will appear. If you click on the “Confirm” button, the competition will be
loaded on the current computer and you will be logged out of the previous computer. In this
case, all answers will be transferred to the new computer. You can close this browser, however,
if you prefer to work on the previous computer.

Figure 10: Warning Message when Signing In With Another Computer

Demo: https://youtu.be/BJv1UWG3tLQ

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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6. Troubleshooting

You may encounter the following technical difficulties before or during the competition.
I. Internet Connectivity Issues: Your internet connection may have suffered an interruption
or instability.
II. Browser or Website Glitches: Temporary malfunctions or errors may have occurred on
the competition website or within your web browser.

Kindly adhere to the troubleshooting instructions provided below:

1. Reload the Competition Website:

- Click on the browser's reload button .
- Wait for a few seconds to see if the page loads correctly.

2. Check Your Internet Connection:

- Ensure that your device is connected to the internet.
- If Wi-Fi is used, ensure that the signal strength is good or choose another network.
- Otherwise, switch to a wired connection.

3. Clear Browser Cache: Sometimes, old or corrupted data can cause problems with web
pages.
- Navigate to your browser settings or preferences.
- Find the option to clear cache or browsing data (the exact name may vary
depending on the browser).
- After clearing the cache, reload the competition website.

4. Try a Different Browser or Device: If you are still facing issues, consider switching to
another browser (e.g., from Chrome to Firefox or vice versa) or device.

5. Contact Technical Support: If none of the suggested instructions work, please raise your
hand and wait for the invigilator(s). The invigilators will reach out to the competition's
technical support team for assistance. The technical support team will provide specific
guidance and help resolve the issue.

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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7. Offline Support
In the event that you have an unstable internet connection, you can continue with the
competition. When you click “End Quiz” at the final question and the internet is still
disconnected, a “Submit Error” message will appear as shown. Raise your hand and inform the
invigilator.
Select “Download Answers” to download your work as an encrypted excel file. The Invigilator
can send this file to the technical support at soc@toffstech.com.

Figure 11: Submit Error Message

Demo: https://youtu.be/Z-5EgxPmFWo

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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8. The Profile Page

When you click on the button with your name at the top right corner (e.g. ),
you can see a menu as below:

Figure 12: Profile menu

Click on “Profile” will bring you to your profile page below.

Figure 13: Profile page

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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You can click to check your information or change the language. You can request for the
teacher-in-charge to edit your information if there are errors. Your certificate will be printed
based on the name entered here.
An image of the Profile edit page is shown below.

Figure 14: Edit profile page

The three languages supported are

1. English
2. Chinese Traditional
3. Chinese Simplified
When you have updated your preferred language, the website will be translated into that
chosen language, including the quiz.

Note: During the competition, the “Student Profile” menu will be hidden. You cannot change your
profile or see it during the actual competition. So, make sure to check everything before the
competition starts and after the competition is over.

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025

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9. Hardware and Software Requirements

Minimum Recommended

Operating System Windows 7, Mac OS X 10.15, Windows 10 or later, macOS 12 or

iPadOS 14, 64-bit Ubuntu later, iPadOS 15 or later, Ubuntu 20
18.04+, Debian 10+, openSUSE or later
15.2+, or Fedora Linux 32+,
Chrome OS

Device Laptops/Desktops, iPads, or Monitor with resolution 1920px x

tablets with a minimum screen 1080px, iPad 7th Gen or later, iPad
resolution of 1024px x 768px Pro 4th Gen or later, iPad Air 4th
Gen or later, Galaxy S4 or later

Browser Google Chrome 28, Microsoft Google Chrome latest version,

Edge 109, Firefox 115 Microsoft Edge latest version,
Firefox latest version

Internet Connection Broadband connection with Broadband connection with 3 Mbps

minimum 1 Mbps download download speed or higher
speed

Note: Only landscape mode is supported.

For support:
Singapore
Email: smops@hci.edu.sg

Malaysia
Email: linwl@hci.edu.sg

Oversea
Email: irenelee@hci.edu.sg

©Hwa Chong Institution & TOFFS Technologies PTE. LTD., 2025