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Additional Resources (1 of 3)

The document lists various additional resources related to Contact Center AI, including API references, configuration options, and integration tools. It covers platforms like Twilio, Google Chat, and Slack, as well as specific configurations for speech adaptation and webhooks. The resources are organized into three sections for easier navigation.

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meetcloudgaming2
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11 views3 pages

Additional Resources (1 of 3)

The document lists various additional resources related to Contact Center AI, including API references, configuration options, and integration tools. It covers platforms like Twilio, Google Chat, and Slack, as well as specific configurations for speech adaptation and webhooks. The resources are organized into three sections for easier navigation.

Uploaded by

meetcloudgaming2
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

Additional resources (1 of 3)

[01] Contact Center AI platform


[02] Google Cloud console IAM page
[03] API reference
[04] LoggingConfig
[05] AgentConfig
[06] SynthesizeSpeechConfig
[07] SpeechToTextConfig
[08] HumanAgentAssistantConfig
[09] NotificationConfig

1
Additional resources (2 of 3)

[10] Dialogflow CX: Speech adaptation


[11] Dialogflow CX: Dialogflow messenger
[12] Web APIs
[13] Custom template response type
[14] Twilio
[15] Whatsapp sandbox
[16] Github repo
[17] Twilio: Verify push webhooks
[18] Zendesk: Verifying webhook authenticity

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Additional resources (3 of 3)

[19] Google Cloud Run console


[20] Twilio sandbox configuration
[21] Google Chat
[22] LINE
[23] Slack
[24] Messenger
[25] Workplace

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