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PAYPAL BALANCE TERMS AND CONDITIONS

Last updated on January 16, 2024

About Your PayPal Balance Account

Please note that these PayPal Balance Terms and Conditions apply to accounts currently or
previously named PayPal Cash and PayPal Cash Plus. All references to “PayPal Balance account ”
or “Balance A ccount ” shall be deemed to include PayPal Cash and PayPal Cash Plus accounts, as
applicable.

These terms and conditions are between you and PayPal, Inc. and govern your use of your PayPal
Balance account and the PayPal services related to that account. The terms “PayPal Balance account”
or “Balance Account” in these terms and conditions will be used to refer to a PayPal Balance account
and shall include any account currently or previously known as a PayPal Cash account or a PayPal
Cash Plus account, as applicable.

These terms and conditions apply to U.S. Balance Accounts only. You must be an individual and
resident of the United States or one of its territories and at least 18 years old, or the age of majority
in your state of residence to open a U.S. Balance Account and use the PayPal services.

By opening and using a Balance Account, you agree to comply with all aspects of these terms and
conditions and any upcoming changes described on the Policy Updates page at the time you accept
these terms and conditions (which changes will apply to you on the indicated effective dates). These
terms and conditions include an agreement to resolve disputes by arbitration on an individual
basis. You also agree to comply with the following:

• PayPal A ccount User Agreement

• A cceptable Use Policy

• Electronic Communications Delivery Policy (E-Sign Disclosure and Consent)

Please read carefully all of these terms and conditions, the terms of the above policies, and each of
the other terms and agreements that apply to you.

We may revise these terms and conditions and any of the other terms, agreements, or policies from
time to time. The revised version will be effective at the time we post it, unless otherwise noted. If
our changes reduce your rights or increase your responsibilities, we will provide notice of such
changes in accordance with the terms of the user agreement.

• Notice will include posting information about the changes on our Policy Updates page. If you
accepted these terms and conditions prior to us posting notice of the changes on our Policy

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Updates page, then such notice will be provided at least 21 days before the applicable effective
date.

By continuing to use our services after any changes to these terms and conditions, you agree to abide
and be bound by those changes. If you do not agree with any changes to these terms and conditions,
you may close your Balance Account.

Opening a Balance Account

If you open a Balance Account you will be able to hold a balance, and use balance to send and receive
money, purchase things online using mobile devices or in stores, and make payments, among other
benefits. You can only open a Balance Account if you have a PayPal personal account (or “personal
account”) in good standing, and you can only use your Balance Account by accessing it through your
personal account. We will automatically link your Balance Account to your personal account.

Your login credentials for your personal account act as the credentials to access your Balance
Account.

Before you can open a Balance Account, we must verify or have previously verified the required
identifying information that you provide to us.

The required identifying information is: name, physical address, date of birth and taxpayer
identification number.

You are responsible for maintaining adequate security and control of any and all IDs, passwords,
personal identification numbers, or any other codes that you use to access your Balance Account and
the PayPal services. You must keep your mailing address, email address and other contact
information current in your PayPal profile.

Closing Your Balance Account

You can close your Balance Account without closing your personal account but you cannot close your
personal account without closing your Balance Account. Closing a personal account will result in
PayPal automatically closing your Balance Account. You can terminate your relationship with us at
any time without cost, but you will remain liable for all obligations related to your Balance Account
and personal account even after those accounts are closed. You must withdraw or transfer any funds
held in a Balance Account before closing the Balance Account.

In certain cases, you may not close your Balance Account, including:

• To evade an investigation.

• If you have a pending transaction using your Balance Account as the payment method or an open
dispute or claim related to your Balance Account.

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• If your Balance Account has a negative balance.

• If your Balance Account is subject to a hold or limitation.

Available Features of Balance Accounts

As described in more detail below, here are some of the things you can do with a Balance Account:

• Receive money;

• Hold money;

• Convert money from one currency to another;

• Withdraw money from your Balance Account to a debit card or bank account linked to your
personal account;

• Transfer money for purchases of goods and services;

• Send “p
personal transactions” to and request personal transactions from friends and family;

• Buy, sell, and hold certain cryptocurrencies if eligible;

• Make in-store purchases using a PayPal-branded debit card linked to your Balance Account;

• Withdraw money at ATMs using a PayPal-branded debit card;

• Transfer money to and withdraw money from PayPal Savings;

• Set up Direct Deposit of funds into your Balance Account;

• Add cash into your Balance Account at several retail stores throughout the U.S.; and

• Transfer proceeds from checks into your Balance Account using our remote check capture feature.

Receiving Funds into Your Balance Account

You may transfer money into your Balance Account from any bank account linked to your personal
account by requesting an electronic transfer from your bank account. You can also add funds from a
linked Visa or Mastercard Debit Card. There are daily, weekly, and monthly limits on the amounts you
can transfer to your Balance Account. Please refer to the How do I add money to my PayPal
balance from my bank? PayPal Help Center page for more information.

Money sent by someone else to your personal account will automatically be placed in your Balance
Account.

To receive money in a currency your Balance Account is not currently configured to accept, it may be
necessary to create a balance in your Balance Account in that currency or convert the money into
another currency. Certain currencies can only be received by converting the money into another

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