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Eng1504 Assignment 02 - 084731

The investigative report by Thobeka Nokwanda Madela examines the factors contributing to the dilapidated state of San Packett Residential Property, commissioned by Dr. Pheladi. Key findings include poor property management by Madikoe Holdings, lack of communication, and significant financial mismanagement leading to a decline in property condition. Recommendations include terminating the contract with the current property agent, implementing a renovation plan, and improving communication among stakeholders.

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353 views4 pages

Eng1504 Assignment 02 - 084731

The investigative report by Thobeka Nokwanda Madela examines the factors contributing to the dilapidated state of San Packett Residential Property, commissioned by Dr. Pheladi. Key findings include poor property management by Madikoe Holdings, lack of communication, and significant financial mismanagement leading to a decline in property condition. Recommendations include terminating the contract with the current property agent, implementing a renovation plan, and improving communication among stakeholders.

Uploaded by

klaasthabiso52
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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THOBEKA NOKWANDA MADELA STUDENT NUMBER: 16727460

NAME: THOBEKA
NOKWANDA
SURNAME: MADELA
MODULE CODE: ENG1504
ASSIGNMENT NO: 02
UNIQUE NO: 796629
STUDENT NO: 16727460

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THOBEKA NOKWANDA MADELA STUDENT NUMBER: 16727460

Investigative Report: Factors Leading to the Dilapidated State of San Packett


Residential Property

Terms of Reference
Date of Commission: 15 November 2025
Commissioned by: Dr. Pheladi, Chairperson of Body Corporate
Compiler: [Thobeka Nokwanda Madela], Caretaker of San Packett Residential
Property
Purpose: To investigate the possible factors that led to the dilapidated state of San
Packett Residential Property.
Submission Date: 30 November 2025

Procedures
1. Document Review: Review of property management documents, including
contracts, financial statements, and maintenance records, to identify any
discrepancies or irregularities.
2. On-site Inspection: Physical inspection of the property to assess its condition and
identify any areas of concern.
3. Interviews: Interviews with tenants, property management staff, and maintenance
personnel to gather information on the property’s management and maintenance.
4. Financial Analysis: Analysis of the property’s financial statements to identify any
irregularities or discrepancies in income and expenses.

Findings
1. Document Review: The review of property management documents revealed that
Madikoe Holdings, the property agent, had not provided regular financial statements
or maintenance reports to the Body Corporate.
2. On-site Inspection: The on-site inspection revealed that the property was in a state
of disrepair, with dilapidated apartments, non-functional lifts, and inadequate security
measures.
3. Interviews: Interviews with tenants and property management staff revealed that
there had been a lack of communication and transparency in the property’s
management, leading to a breakdown in trust and cooperation.

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THOBEKA NOKWANDA MADELA STUDENT NUMBER: 16727460

4. Financial Analysis: The financial analysis revealed that the property’s income had
declined significantly over the past three years, while expenses had increased,
resulting in a substantial deficit.

Conclusions
The investigation revealed that the dilapidated state of San Packett Residential
Property was due to a combination of factors, including poor property management,
lack of communication and transparency, and financial mismanagement. The
property agent, Madikoe Holdings, had failed to provide adequate services, leading
to a decline in the property’s condition and value.

Recommendations
1. Termination of Contract: Terminate the contract with Madikoe Holdings and
appoint a new property agent with a proven track record of effective property
management.
2. Renovation and Maintenance: Develop a comprehensive renovation and
maintenance plan to address the property’s physical deficiencies and ensure its
long-term sustainability.
3. Improved Communication and Transparency: Establish a communication plan to
ensure regular updates and feedback between the Body Corporate, property agent,
and tenants, promoting transparency and cooperation.

Compiler’s Details
Signature: T.N MADELA
Title: Caretaker
Name and Surname: [Thobeka Nokwanda Madela]
Position: Caretaker of San Packett Residential Property
Date: 30 November 2025

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THOBEKA NOKWANDA MADELA STUDENT NUMBER: 16727460

REFERENCES
o TUTORIAL LETTER 101/3/2025: ENG1504 – PRACTISING WORKPLACE ENGLISH
Department of English Studies
o Applied my own knowledge on how I understood the topics, questions and content

I (full names): THOBEKA NOKWANDA MADELA

Student number: 16727460 Module: ENG 1504

Declare that…
1. I understand what plagiarism entails and am aware of the University’s policy
in this regard.

2. I declare that this assignment is my own, original work. Where I used


someone else’s work, whether a printed source, the internet or any other
source, I give the proper acknowledgement and include a complete reference
list.

3. I did not use another current or previous student’s work, submitting it as my


own.

4. I did not allow and will not allow anyone to copy my work with the intention of
submitting it as his or her own work.

Signature: T N MADELA Date: 03 MARCH 2025

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