WEEK 12 - Introductory Statistics I
WEEK 12 - Introductory Statistics I
Course Name
Introductory
Statistics I
Week 12
In Summary
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analysed. You learned that non-parametric statistics provide +− + +-+ − − | + − + − − + − + − − − − + − − + + ++++++
r=1 2 3 4 5 6 7 8 9 r=1 2 3 4
an alternative approach to classical parametric statistics HF OSCILLATION
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LF OSCILLATION
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when the assumptions of parametric tests are not met. + + + + +
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Also, you learned that non-parametric tests are used −
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when comparing groups of data, testing for differences
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between variables, or testing for correlation. In addition, you
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+− + +-+ − − | + − + − − + − + +++ − − − − − − − + + +++
r=1 2 3 4 5 6 7 8 9 10 11 12 13 r=1 2 3
0.4
0.2
1.2
0.8
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but may have less power compared to parametric 0.2
0
0.1 0.2 0.3 0.4 0.5 0.5 0.6 0.7 0.8
Key references:
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Case study
Title: Comparison of Customer Satisfaction Objective: The objective of this study is to compare
Ratings Using Non-parametric Tests the customer satisfaction ratings of two different
companies in the retail industry using non-parametric
Introduction: Customer satisfaction is a tests.
critical factor in the success of any business.
To effectively measure and compare customer Methods: The method involves collecting customer
satisfaction ratings, companies often utilise satisfaction ratings from two different companies,
statistical methods. This case study focuses preparing the data for analysis, formulating
on the application of non-parametric tests hypotheses, selecting an appropriate non-parametric
to compare customer satisfaction ratings test, conducting the data analysis, interpreting
between two or more groups. the results, and drawing conclusions based on the
comparison of customer satisfaction ratings.
Questions to ponder
PERSONAL REFLECTION
© Copyright 2021 MIVA Open University All Rights Reserved Key references: