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Management (TY Diploma Sem 6)

Unit 3 : Directing and Controlling at Supervisory Level
Coordinating people and human resources to accomplish organizational goals is the
1 process of ________
a) Management
b) Directing
c) Planning
d) Leadership

2 Empowerment is related to_________

a) Planning
b) Organizing
c) Controlling
d) Directing

3 Directing and controlling are the ______

a) Result of Management
b) Goals of Management
c) Function of Management
d) All

4 Budgetary control requires the preparation of ___

a) Training schedule
b) Responsibilities centre
c) Budgets
d) Network diagram

5 Supervisory management spends most of his/her time in ____

a) Planning and controlling
b) Directing and controlling
c) Planning and organizing
d) Organizing and controlling

6 Which of the following would be included in the "controlling function" ?

a) Measuring results against corporate objectives
b) Giving assignments
c) Setting standards
d) Explaining routines

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
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Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
7 _________is deciding in advance what to do and how to do.
a) Organizing
b) Controlling
c) Planning
d) Directing

8 Which is the first most essential function of management ?

a) Planning
b) Controlling
c) none of these
d) Organising

9 Planning is_______
a) Goal-oriented
b) Objective oriented
c) Both A and B
d) None

10 ________are goals, they are aims which management wish organizations to achieve.
a) Goals
b) Objectives
c) Activities
d) None of these

A clear statement of purpose universally understood is the outstanding guarantee of

11 effective_________
a) Communication
b) Process
c) None
d) Execution

__________ approach is essentially one-way and it is called an authoritarian

12 approach.
a) Modern
b) Traditional
c) Conventional
d) Specific

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139
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Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
13 _______ are a guide to decision making.
a) Procedures
b) Policies
c) Activities
d) None of these

14 _____ are units for measuring one or more aspects of performance.

a) Rules
b) Standards
c) Quantity
d) All

15 ________ are a guide to action only.

a) Procedures
b) Policies
c) Activities
d) None of these

Standard operating procedures and methods evolve considerable use of ______ way
16 under scientific management.
a) wo best
b) Three best
c) One best
d) None

17 Which budget includes spending data items ?

a) Revenue
b) Project
c) Flexibility
d) Expenditure

18 Which of the following is not the type of budget ?

a) Revenue
b) Project
c) Flexibility
d) Activity

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139
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Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
______ is the managerial function of guiding nursing and reading people to the
19 attainment of objectives ?
a) Controlling
b) Direction
c) Organising
d)

20 Which among the following is not an element of direction ?

a) Supervision
b) Organising
c) Motivation
d) Leadership

21 Which among the following statement relating to leadership is false ?

a) Leadership is a process of influence
b) Leadership is a goal oriented
c) Leadership is a bossing
d) a leader must have followers

22 Which among the following is not a quality for a leader ?

a) Charming personality
b) Ability to take decision
c) Communication skill
d) Lazy attitude

23 Which type of leader allow complete delegation of authority ?

a) Creative leaders
b) Persuasive leaders
c) Laissez faire leaders
d) Intellectual leaders

Under which style of leadership the leader completely delegate the authority to the
24 subordinates ?
a) Free rein leadership
b) Paternalistic leadership
c) Participative leadership
d) Authoritarian leadership

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139
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Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
Whish among the following is not a style of grid in the managerial grid by Blake and
25 Mouton ?
a) Task management
b) Middle road
c) Country club
d) Innovation management

26 Which leadership Theory suggest that "leaders are born not made"?
a) Trait theory
b) Situational theory
c) Great man theory
d) Behavioural theory

27 Which among the following is a characteristics of motivation ?

a) Internal feeling
b) Simple process
c) One time process
d) Not a goal oriented process

28 Which among the following is not in the 5 types of needs proposed by maslow ?
a) Psychological needs
b) Social needs
c) Esteem needs
d) Safety needs

29 Which theory explains that there are two separate factors influence motivation ?
a) Adam's Equity theory.
b) Maslow's need hierarchy theory
c) Herzberg's hygiene theory
d) McGregor's Theory X and Theory Y

30 _________ is the point at which there is no profit or no loss ?

a) Maximum profit point
b) Minimum loss point
c) Break even point
d) Break down point

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139
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Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
31 The heart of management is______
a) Planning
b) Organising
c) Directing
d) Controlling

32 Which among the following is not an element of direction _______

a) Motivation
b) Communication
c) Delegation
d) Supervision

The motivation theory which classifies need in hierarchical order is developed by

33 _______
a) Fred Luthans
b) Scott
c) Abraham Maslow
d) Peter F. Drucker

34 Which of the following is a financial incentive ?

a) Promotion
b) Stock incentive
c) Job security
d) Employees participation

35 Which of the following is not an element of communication

a) Decoding
b) Communication
c) Channel
d) Receiver

36 Grapevine is _________
a) Formal Communication
b) Lateral Communication
c) Informal Communication
d) Barrier Communication

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139
 Mo - 9326050669 / 9372072139
Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
37 The highest level need in the need hierarchy of Abraham Maslow______
a) Safety needs
b) Belongingness need
c) Self actualisation need
d) Prestige need

38 Ability of a leader to look things from others point of view is_____

a) Empathy
b) Sympathy
c) Responsibility
d) Apathy

39 Find the odd one out _____

a) Leadership
b) Co-ordination
c) Communication
d) Supervision

40 Leadership style which takes decisions with subordinate is__________

a) Democratic leadership
b) Autocratic leadership
c) Laissez-faire leadership
d) Paternalistic leadership

41 An efficient control system helps to__________

a) Accomplished organisational objectives
b) Boosts employees morale
c) Judges accuaracnacy of standards
d) All of the above

42 Controlling function of management is _________

a) Forward looking
b) Backward looking
c) Forward as well as backward looking
d) None of these

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139
 Mo - 9326050669 / 9372072139
Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
43 Directing and controlling are the __________
a) Results of management
b) Goals of management
c) Functions of management
d) All of the above.

Coordinating people and human resources to accomplish organizational goals is the

44 process of________
a) Management
b) Directing
c) Planning
d) Leadership

45 Which of the following would be included in the "controlling functionn"?

a) Giving assignment
b) Setting standards
c) Measuring results against coporate objectives
d) Explaning routines

46 The most effective leader is one who:

a) Makes managerial decisions without consulting others
b) Has the leadership style most appropriate to the situation and the amployee involved.
c) Works with managers and employees to make decisions
d) None of the above

47 Empowerment is related to:

a) Planning
b) Organizing
c) Controlling
d) Directing

48 Supervisory management spends mos tof his/her time:

a) Planning and controlling
b) Directing and controlling
c) Planning and organizing
d) Organizing and controlling

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139
 Mo - 9326050669 / 9372072139
Management (TY Diploma Sem 6)
Unit 3 : Directing and Controlling at Supervisory Level
Which management function involves measuring results, comparing results to
49 expectations, and taking corrective action ?
a) Planning
b) Organizing
c) Leading
d) Controlling

50 An efficient control system helps to________

a) Accomplishes organisational objectives
b) judges accuracy of standards
c) Boosts employee morale
d) all of the above

51 Management audit is a technique to keep a check on the performace of___________

a) Company
b) Customers
c) Shareholders
d) Management of the company

52 An example of an effective standard for a control system would be:

Planning to increase sales of product XYZ from 2,000 to 4,000 per month by
a) December of next year
b) Deciding to hire 5 new employees
c) Improving the quality of production
d) Renting new premises

53 Budgetary control requires the preparation of _________

a) Training schedule
b) Responsibility centres
c) Budgets
d) Network diagram

54 Which of the following is not application to responsibility accounting ?

a) cost centre
b) Accounting centre
c) Profit centre
d) Investment centre

V2V Classes, Office no - 09, Siddhivinayak Sankalp, Station road, In Monginis Cake Shop building,
Kalyan (W). 9326050669 / 9372072139