PRODUCT DATA SHEET

CONNECT Edition

CONNECT Advisor
In-application Learning for Every Bentley Software User

Become an Expert User CONNECT Advisor is a single source of truth for learning
There is enormous untapped potential for your Bentley software to help you become You have access at your fingertips to all these different types of learning
more productive and successful. CONNECT Advisor helps unlock this potential by content, including:
accelerating your mastery of Bentley software as part of your everyday workflow.
• Feature videos: Short videos illustrating the use of individual
By providing in-application access to personalized learning, you can increase your product features
proficiency and complete work faster and smarter.
• Online documentation and help: Detailed product documentation
CONNECT Advisor is now available to SELECT® subscribers as an integrated service and all available help content for each product
within Bentley desktop applications. You now have quick and easy access to a wealth
• Support content: Technical support forums, wikis, blogs, and other
of learning content, including on-the-fly contextual help and recommendations, Bentley Communities support content
directly within your application.
• Upgrade and migration videos: Videos with best practices and
With CONNECT Advisor, you can search and access application-specific learning learning related to upgrading from older versions of Bentley products
content, including thousands of on-demand and live virtual training videos, virtual
• Workflow videos: Videos that are 15 minutes or less describing the
learn conferences, and best-practice webinars, wikis, forums, YouTube videos, use of a combination of features to complete common tasks
support, and Communities content.
• Hands-on workshops and datasets: Supporting files, guides, and
setup materials required for workshops
• Registration for virtual classes, webinars, SIGs, and Tech Talks:
Easily find and register for upcoming scheduled live virtual classes
“What’s great with CONNECT Advisor is that all the
• Ongoing and Registered Trainings: Review your ongoing in-
information that Bentley provides is in one place progress Learn courses/training that you take via the Learn Portal or
and it’s provided from inside the design platform!“ CONNECT Advisor

— James Manfield, SWECO Architects • Quickstarts: Learning materials designed to onboard new users
quickly in the use of Bentley applications
• Instructor-led learning: Access live instructor-led classes

Unified real-time search

To quickly find the best available help and learning content relevant to the Bentley
product you’re using, CONNECT Advisor provides a unified real-time search for
all of the available learning, help and support materials you need to get the
answers to your questions and continue to advance your mastery of your
Bentley software.

In-product access to learning, help, and support

You and your team can get the help where and when you need it, without wasting
time, in order to remain productive. You can quickly access and view learning and
support materials within your design and analysis Bentley software applications
thanks to the way CONNECT Advisor delivers learning content within your
Bentley application. In-application access to help and learning speeds productivity.
System Requirements Contextual advice for recommended learning of the best available course material, including details about
If you aspire to achieve mastery of all the facets of the Bentley your progress and completion of each learning module.
Operating system:
Both 32 and 64-bit Windows 7 SP1, applications that are most valuable for you and your work, This ensures that you always have a clear
Windows 8, Windows 8.1, you can get personalized learning recommendations based path to the next appropriate training content
Windows 10 on your profession, your projects, and your use of Bentley to continue advancing your skills.
CONNECTION Client: applications. CONNECT Advisor’s contextual advice provides
You must install the Bentley recommendations for each user based on profession, project,
CONNECTION client to run
CONNECT Advisor. You or your system and unique use of the software.
administrator can learn more at
Bentley.com/CONNECTAdvisor Recommend to others
CONNECT Edition You can make and receive recommendations for learning content
CONNECT Advisor is automatically to assign courses to specific learners and to share relevant and
installed with CONNECT Edition interesting content with other colleagues. You can recommend
desktop products.
anything from videos to support articles to scheduled courses.
Connected User: Those recommendations will be visible to the recipients in their
You must be a Connected User.
Register at http://connect.bentley.com CONNECT Advisor interface.

Installed Bentley Product:

Connect to experts for assistance
You will require one of the supported View Learn Videos in Online or Offline Mode
Bentley products installed on your CONNECT Advisor also offers the ability to connect any user
computer to access CONNECT CONNECT Advisor now works in two modes Online
to your in-house experts and even designated external experts
Advisor features. and Offline. In offline mode, a user can view Learn
from Bentley, regardless of where they are, via its Expert Advisor
videos(modules) even when he is not connected to the
capability. This integrated instant messaging capability allows
internet. Like on a Plane, Train, Car or a location that does not
users to reach out and get real-time assistance with their
Find out about Bentley Bentley application. It includes collaboration features like screen
allow access to the Internet. When you do not sign-in into
at: www.bentley.com CONNECTION Client, CONNECT Advisor will start/automati-
sharing, file sharing, text chat, whiteboarding, video calls,
cally switch over to “Offline mode”. When you sign-in back
Contact Bentley conference calls, audio call recording and redlining. With Expert into CONNECTION Client, CONNECT Advisor will open in
1-800-BENTLEY (1-800-236-8539) Advisor, you can collaboratively leverage all the best expertise
Outside the US +1 610-458-5000 normal mode with all the content visible.
to ensure your team remains as productive as possible with their
Global Office Listings Bentley applications.
www.bentley.com/contact

Learn What’s New

Any new content such as (Community posts, Events, News
and Announcements etc.) is viewable if the show on startup
button or the “What’s New” Icon is selected.

Unlock your organization’s expertise CONNECT Advisor on the Web

CONNECT Advisor provides an in-house expertise service that Use CONNECT Advisor while in the CONNECT Center where
enables you to find and access your own proprietary learning you can view Most Recent, QuickStarts, Upcoming Events and
and support content as well as content from Bentley. It can be News and Announcements.
customized to integrate your existing learning content, whether
it’s stored in SharePoint, Yammer, or on an Azure Media Server.
This provides users with in-product access to trusted content,
the ability to promote organizational or project best practices
globally, and to streamline the mastery process.

Discipline Learning with Knowledge Maps

and Learning Paths
You can easily browse and find the best training for you based
on your discipline and skill level using interactive visual maps

© 2019 Bentley Systems, Incorporated. Bentley, the Bentley logo, and SELECT are either registered or unregistered trademarks or service marks of Bentley Systems,
Incorporated or one of its direct or indirect wholly owned subsidiaries. Other brands and product names are trademarks of their respective owners. 21589 02/19