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PRETEST March082025

The document is a pretest examination for Computer Systems Servicing NC II, consisting of multiple-choice questions, matching types, true or false statements, problem-solving applications, identification tasks, advanced troubleshooting, and practical tasks. It covers essential topics such as power supply units, BIOS, network connections, and safety precautions when servicing computers. The examination aims to assess the knowledge and skills of individuals in computer servicing.

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0% found this document useful (0 votes)
7 views6 pages

PRETEST March082025

The document is a pretest examination for Computer Systems Servicing NC II, consisting of multiple-choice questions, matching types, true or false statements, problem-solving applications, identification tasks, advanced troubleshooting, and practical tasks. It covers essential topics such as power supply units, BIOS, network connections, and safety precautions when servicing computers. The examination aims to assess the knowledge and skills of individuals in computer servicing.

Uploaded by

jojo bernabe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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COMPUTER SYSTEMS SERVICING NC II - PRETEST EXAMINATION

Name:
Date:
Score: _______/60

I. Multiple Choice (Choose the best answer)

1. Which of the following is the primary function of the power supply unit (PSU) in a computer
system?
a. Store data
b. Convert AC to DC power
c. Manage network connections
d. Process information

2. What is the standard voltage of an ATX power supply for the motherboard?
a. 12V
b. 24V
c. 3.3V, 5V, 12V
d. 110V

3. Which tool is used to test if an Ethernet cable is working correctly?


a. Multimeter
b. Crimping tool
c. LAN tester
d. Wire cutter

4. What does BIOS stand for?


a. Basic Integrated Operating System
b. Basic Input Output System
c. Binary Input Output System
d. Base Input Output Setup

5. Which command is used in Windows to check the network connection status?


a. ping
b. format
c. ipconfig
d. dir

II. Matching Type (Match Column A with Column B)

Column A Column B
11. RJ-45 a. Storage Device

12. Windows 10 b. Network Connector

13. PSU c. Converts AC to DC

14. CPU d. Central Processing Unit

15. HDD e. Operating System

III. True or False

16. A crossover cable is used to connect two computers directly. (____)

17. ROM stores temporary data when the computer is running. (____)

18. The command chkdsk is used to check for disk errors in Windows. (____)

19. A network switch provides power to connected devices. (____)

20. The Internet Protocol (IP) address identifies devices on a network. (____)

IV. Problem-Solving and Practical Application

21. A computer does not turn on after pressing the power button. What is the FIRST thing you
should check?
Answer: ______________________________________

22. How do you properly install a new RAM module in a motherboard?


Answer: ______________________________________

23. What command would you use to test if a network connection is active between two
devices?
Answer: ______________________________________

24. What should you do before disassembling a computer?


Answer: ______________________________________

25. How can you reset a forgotten Windows login password?


Answer: ______________________________________

V. Identification

26. Device used to store the operating system and files permanently. (_________)

27. The main circuit board of a computer where components are connected. (_________)

28. The network device that assigns IP addresses dynamically. (_________)

29. A type of malware that locks a user’s files and demands payment to unlock them.
(_________)

30. The protocol used for sending and receiving emails. (_________)

VI. Advanced Troubleshooting and Networking

31. What is the function of a subnet mask?


Answer: ______________________________________
32. What tool is used to create RJ-45 connectors on network cables?
Answer: ______________________________________

33. How do you access the BIOS setup utility on most computers?
Answer: ______________________________________

34. What is the function of a surge protector?


Answer: ______________________________________

35. How do you check the IP address of a computer using the command prompt?
Answer: ______________________________________

36. What is the best way to dispose of electronic waste (e-waste)?


Answer: ______________________________________

37. What type of connector is commonly used for printers?


Answer: ______________________________________

38. What does DHCP stand for?


Answer: ______________________________________

39. What Windows feature allows you to restore your system to a previous state?
Answer: ______________________________________

40. How can you prevent unauthorized access to a Wi-Fi network?


Answer: ______________________________________

VII. Practical Tasks (Bonus Questions)

41-45. List the steps to install an operating system.


Answer:

1.

2.

3.

4.

5.

46-50. Name five basic safety precautions when servicing a computer.


Answer:

1.

2.
3.

4.

5.

End of Examination

I. Multiple Choice (Choose the best answer)

1. b

2. c

3. c

4. b

5. c

6. b

7. c

8. b

9. b

10. b

(Continue with similar format for questions 11-15)

II. Matching Type (Match Column A with Column B)

11. b

12. a

13. d

14. c

15. e

III. True or False

16. True

17. False
18. True

19. False

20. True

IV. Problem-Solving and Practical Application

21. Check if the power cable is properly connected to the outlet and PSU.

22. Align the RAM module with the slot, apply even pressure until it clicks into place, and ensure
it is securely locked.

23. Use the ping command (e.g., ping 192.168.1.1).

24. Turn off the computer, unplug the power source, and wear an anti-static wrist strap.

25. Use a password reset disk or boot into safe mode to access an administrator account.

V. Identification

26. HDD or SSD

27. Motherboard

28. Router or DHCP Server

29. Ransomware

30. SMTP or POP3/IMAP

VI. Advanced Troubleshooting and Networking

31. It determines the network and host portions of an IP address.

32. Crimping tool.

33. Press F2, F10, DEL, or ESC during boot.

34. It protects electronic devices from voltage spikes.

35. Type ipconfig and press Enter.

36. Recycle at an authorized e-waste collection center.

37. USB or Parallel Port (older models).

38. Dynamic Host Configuration Protocol.

39. System Restore.

40. Use WPA2/WPA3 encryption and set a strong password.


VII. Practical Tasks (Bonus Questions)

41-45. Steps to install an operating system:

1. Insert the bootable media

2. Restart and enter BIOS

3. Set boot order

4. Follow installation wizard

5. Install drivers and updates

46-50. Five basic safety precautions when servicing a computer:

1. Turn off power

2. Use anti-static tools

3. Handle components carefully

4. Avoid liquid exposure

5. Use proper tools

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