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Questionnaire

The document is a questionnaire designed to assess the usability and effectiveness of a telehealth system. It includes sections on usefulness, ease of use, interface quality, interaction quality, reliability, and satisfaction with telehealth services. Respondents are asked to rate various statements on a scale from 'strongly disagree' to 'strongly agree.'

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Sahithi Chittepu
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32 views3 pages

Questionnaire

The document is a questionnaire designed to assess the usability and effectiveness of a telehealth system. It includes sections on usefulness, ease of use, interface quality, interaction quality, reliability, and satisfaction with telehealth services. Respondents are asked to rate various statements on a scale from 'strongly disagree' to 'strongly agree.'

Uploaded by

Sahithi Chittepu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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QUESTIONNAIRE

NAME:
AGE:
GENDER:
SPECIALITY:
DURATION OF PRACTICE:
TIME SINCE TELEMEDICINE STARTED
TELEHEALTH USABILITY QUESTIONNAIRE:
A.USEFULNESS
1.Telehealth improves patients access to healthcare services
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

2 Telehealth saves patients time traveling to a hospital or specialist clinic


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

3 Telehealth provides for patients healthcare needs


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

B. EASE OF USE AND LEARNABILITY


4. It was simple to use this system
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

5 It was easy to learn to use the system


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

6 I believe I could become productive quickly using this system


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

C.INTERFACE QUALITY
7 The way I interact with this system is pleasant
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

8 I like using the system


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

9 The system is simple and easy to understand


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE
10 This system is able to do everything I would want it to be able to do
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

D. INTERACTION QUALITY
11. I could easily talk to the patient using the telehealth system
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

12 I could hear the patient clearly using the telehealth system


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

13 I felt I was able to express myself effectively


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

14 Using the telehealth system, I can see the patient as well as if we met in person
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

E.RELIABILITY
15 I think the visits provided over the telehealth system are the same as in-person visits
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

16 Whenever I made a mistake using the system, I could recover easily and quickly
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

17 The system gave error messages that clearly told me how to fix problems
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

F.SATISFACTION AND FUTURE USE


18 I feel comfortable communicating with the patient using the telehealth system
STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

19 Telehealth is an acceptable way to receive healthcare services


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

20 I would use telehealth services again


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

21 Overall, I am satisfied with this telehealth system


STRONGLY DISAGREE DISAGREE NEUTRAL AGREE STRONGLY AGREE

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