User Manual

Please read this manual carefully for correct use of the product and preserve it for
reference purposes
Notes
 Please read this user manual carefully to ensure that you can use the device correctly and
safely.
 There may be several technically incorrect places or printing errors in this manual. The
updates will be added into the new version of this manual. The contents of this manual are
subject to change without notice.
 This device should be operated only from the type of power source indicated on the
marking label. The voltage of the power must be verified before using the same. Kindly
remove the cables from the power source if the device is not to be used for a long period of
time.
 Do not install this device near any heat sources such as radiators, heat registers, stoves or
other devices that produce heat.
 Do not install this device near water. Clean only with a dry cloth.
 Do not block any ventilation openings and ensure proper ventilation around the machine.
 Do not power off the device at normal recording condition.
 This machine is for indoor use only. Do not expose the machine in rain or moist
environment. In case any solid or liquid get inside the machine’s case, please turn off the
device immediately and get it checked by a qualified technician.
 Do not try to repair the device by yourself without technical aid or approval.
 In this manual, the trademarks, product names, service names, company names, products
that are not owned by our company are the properties of their respective owners.
 It is recommended to back up and clear the personal data stored in the device before the
device is returned to us for repair or replacement except those data that are essential for
purposes of repair or replacement. The device will be restored to the default factory settings
and all personal data will be cleared after repair or replacement. Our company ensures that the
customer’s data is not made available to third parties if the device is exchanged.
 This manual is suitable for many models. All examples and pictures used in the manual are
from one of the models for reference purpose.
 The local language versions of this manual will be provided to users in the corresponding
regions and countries.

Disclaimer
 With regard to the product with internet access, the use of product shall be wholly at your
own risks. Our company shall be irresponsible for abnormal operation, privacy leakage or other
damages resulting from cyber attack, hacker attack, virus inspection, or other internet security
risks; however, our company will provide timely technical support if necessary.
 Surveillance laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the responsibility for any
consequences resulting from illegal operations. In the event of any conflicts between this
manual and the applicable law, the later prevails.
 The storage of the personal data depends on the capacity of the storage devices the users
use and all data stored in the device shall be handled by themselves. Our company shall not be
responsible for the data loss.

Cybersecurity Recommendations
 Use a strong password. At least 8 characters or a combination of characters, numbers, and
upper and lower case letters should be used in your password.
 Set the password expiration time and regularly change the passwords of your devices to
ensure that only authorized users can access the system (recommended time is 90 days).
 The system will automatically check the latest firmware version once a day. Once the
latest version is checked, you’d better update it to ensure the system is current with the latest
security patches and fixes.
 It is recommended to change the service default ports (like HTTP-80, HTTPS-443, etc.) to
reduce the risk of outsiders being able to access.
 It is recommended to set the firewall of your router. But note that some important ports
cannot be closed (like HTTP port, HTTPS port, Data Port).
 It is not recommended to expose the device to the public network. When it is necessary to
be exposed to the public network, please set the external hardware firewall and the
corresponding firewall policy.
 It is not recommended to use the v1 and v2 functions of SNMP.
 In order to enhance the security of WEB client access, please create a TLS certificate to
enable HTTPS.
 Use black and white list to filter the IP address. This will prevent everyone, except those
specified IP addresses from accessing the system.
 If you add multiple users, please limit functions of guest accounts.
 If you enable UPnP, it will automatically try to forward ports in your router or modem. It
is really very convenient for users, but this will increase the risk of data leakage when the
system automatically forwards ports. Disabling UPnP is recommended when the function is not
used in real applications.
 Check the log. If you want to know whether your device has been accessed by
unauthorized users or not, you can check the log. The system log will show you which IP
addresses were used to log in your system and what was accessed.
Regulatory Information
FCC Information
1. FCC compliance
The products have been tested and found in compliance with the council FCC rules and
regulations part 15 subpart B. These limits are designed to provide reasonable protection
against harmful interference. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communication. However, there is no guarantee that interference
will not occur in a particular installation. The user will be required to correct the interface at
his own expense in case the harmful interference occurs.

2. FCC conditions:
Operation of this product is subject the following two conditions: (1) this device may not
cause harmful interface, and (2) this device must accept any interference received, including
interference that may cause undesired operation.

CE Information

The products have been manufactured to comply with the following directives.
EMC Directive 2014/30/EU

RoHS
The products have been designed and manufactured in accordance with Directive EU RoHS
Directive 2011/65/EU and its amendment Directive EU 2015/863 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment.

2012/19/EU (WEEE directive): The Directive on waste electrical and electronic

equipment (WEEE Directive). To improve the environmental management of WEEE,
the improvement of collection, treatment and recycling of electronics at the end of
their life is essential. Therefore, the product marked with this symbol must be
disposed of in a responsible manner.

Directive 94/62/EC: The Directive aims at the management of packaging and packaging waste
and environmental protection. The packaging and packaging waste of the product in this
manual refers to must be disposed of at designated collection points for proper recycling and
environmental protection.

REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization and

Restriction of Chemicals, which aims to ensure a high level of protection of human health and
the environment through better and earlier identification of the intrinsic properties of chemical
substances. The product in this manual refers to conforms to the rules and regulations of
REACH. For more information of REACH, please refer to DG GROWTH or ECHA websites.
Contents DVR User Manual

Contents
Contents ...................................................................................................................................... i
1 Introduction ................................................................................................................... 1
1.1 Summary ....................................................................................................................... 1
1.2 Features ......................................................................................................................... 1
1.3 Front Panel Descriptions ............................................................................................... 4
1.4 Rear Panel Descriptions ................................................................................................ 5
1.5 Connections................................................................................................................... 7
2 Basic Operation Guide ................................................................................................ 10
2.1 Startup & Shutdown .................................................................................................... 10
2.1.1 Startup .............................................................................................................. 10
2.1.2 Shutdown.......................................................................................................... 10
2.2 Remote Controller ....................................................................................................... 10
2.3 Mouse Control............................................................................................................. 12
2.4 Text-input Instruction .................................................................................................. 12
2.5 Common Button Operation ......................................................................................... 13
3 Wizard & Main Interface ........................................................................................... 14
3.1 Startup Wizard............................................................................................................. 14
3.2 Main Interface ............................................................................................................. 19
3.2.1 Main Interface Introduction .............................................................................. 19
3.2.2 Setup Panel ....................................................................................................... 20
3.2.3 Main Functions................................................................................................. 22
4 Camera Management .................................................................................................. 24
4.1 Camera Signal ............................................................................................................. 24
4.2 Add/Edit Camera ......................................................................................................... 24
4.2.1 Add Camera ...................................................................................................... 24
4.2.2 Edit Camera ...................................................................................................... 26
5 Live View Introduction ............................................................................................... 27
5.1 Live View Interface Introduction ................................................................................ 27
5.2 View Mode .................................................................................................................. 28
5.2.1 Display Mode ................................................................................................... 28
5.2.2 Quick Sequence View....................................................................................... 29
5.2.3 Scheme View In Sequence ............................................................................... 30
5.2.4 Spot View ......................................................................................................... 31
5.3 POS Settings ............................................................................................................... 32
5.4 Image Configuration ................................................................................................... 34
5.4.1 OSD Settings .................................................................................................... 34
5.4.2 Image Settings .................................................................................................. 35
5.4.3 Mask Settings ................................................................................................... 35
5.4.4 Water Mark Settings ......................................................................................... 36
5.4.5 Image Adjustment ............................................................................................ 37
6 PTZ ............................................................................................................................... 39
6.1 PTZ Control Interface Introduction ............................................................................. 39

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6.2 Preset Setting............................................................................................................... 43

6.3 Cruise Setting .............................................................................................................. 44
6.4 PTZ Protocol Setting ................................................................................................... 45
7 Record & Disk Management ...................................................................................... 46
7.1 Record Configuration .................................................................................................. 46
7.1.1 Mode Configuration ......................................................................................... 46
7.1.2 Advanced Configuration ................................................................................... 48
7.2 Encode Parameters Setting .......................................................................................... 48
7.3 Schedule Setting .......................................................................................................... 50
7.3.1 Add Schedule.................................................................................................... 50
7.3.2 Record Schedule Configuration........................................................................ 52
7.4 Record Mode ............................................................................................................... 52
7.4.1 Manual Recording ............................................................................................ 52
7.4.2 Timing Recording ............................................................................................. 53
7.4.3 Motion Based Recording .................................................................................. 53
7.4.4 Sensor Based Recording ................................................................................... 53
7.4.5 Intelligence Recording ..................................................................................... 53
7.5 Disk Management ....................................................................................................... 53
7.5.1 Storage Mode Configuration ............................................................................ 56
7.5.2 View Disk and S.M.A.R.T. Information ........................................................... 57
8 Playback & Backup..................................................................................................... 58
8.1 Instant Playback .......................................................................................................... 58
8.2 Playback Interface Introduction .................................................................................. 58
8.3 Smart Playback............................................................................................................ 61
8.4 Record Search, Playback & Backup ............................................................................ 63
8.4.1 Search, Playback & Backup by Time-sliced Image .......................................... 63
8.4.2 Smart Search .................................................................................................... 65
8.4.3 Search, Playback & Backup by Time ............................................................... 66
8.4.4 Search, Playback & Backup by Event .............................................................. 67
8.4.5 Search & Playback by Tag ................................................................................ 68
8.4.6 Image Management .......................................................................................... 68
8.4.7 View Backup Status.......................................................................................... 69
9 Alarm Management .................................................................................................... 70
9.1 Sensor Alarm ............................................................................................................... 70
9.2 Motion Alarm .............................................................................................................. 71
9.2.1 Motion Configuration ....................................................................................... 71
9.2.2 Motion Alarm Handling Configuration ............................................................ 72
9.3 Intelligence Alarm ....................................................................................................... 72
9.3.1 Object Detection ............................................................................................... 72
9.3.2 Exception.......................................................................................................... 74
9.3.3 Tripwire ............................................................................................................ 75
9.3.4 Intrusion Detection ........................................................................................... 76
9.4 Exception Alarm.......................................................................................................... 78
9.4.1 IPC Offline Settings ......................................................................................... 78
9.4.2 Video Loss Settings .......................................................................................... 79
9.4.3 Exception Handling Settings ............................................................................ 79
9.5 Alarm Event Notification ............................................................................................ 80

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9.5.1 Alarm-out ......................................................................................................... 80

9.5.2 E-mail ............................................................................................................... 80
9.5.3 Display ............................................................................................................. 80
9.5.4 Buzzer .............................................................................................................. 81
9.5.5 Push Message ................................................................................................... 81
9.5.6 Alarm Server .................................................................................................... 81
9.6 Manual Alarm ............................................................................................................. 82
9.7 View Alarm Status ....................................................................................................... 82
10 Account & Permission Management ......................................................................... 84
10.1 Account Management ................................................................................................ 84
10.1.1 Add User......................................................................................................... 84
10.1.2 Edit User......................................................................................................... 85
10.2 User Login & Logout ................................................................................................ 87
10.3 Permission Management ........................................................................................... 87
10.3.1 Add Permission Group ................................................................................... 87
10.3.2 Edit Permission Group ................................................................................... 88
10.4 Black and White List ................................................................................................. 88
10.5 Preview On Logout ................................................................................................... 89
10.6 Password Security ..................................................................................................... 90
10.7 View Online User ...................................................................................................... 90
11 Device Management .................................................................................................... 91
11.1 Network Configuration.............................................................................................. 91
11.1.1 TCP/IP Configuration ..................................................................................... 91
11.1.2 Port Configuration .......................................................................................... 92
11.1.3 PPPoE Configuration...................................................................................... 94
11.1.4 DDNS Configuration ...................................................................................... 95
11.1.5 E-mail Configuration ...................................................................................... 97
11.1.6 UPnP Configuration........................................................................................ 98
11.1.7 NAT Configuration ......................................................................................... 99
11.1.8 802.1X .......................................................................................................... 100
11.1.9 FTP Configuration ........................................................................................ 100
11.1.10 Platform Access .......................................................................................... 101
11.1.11 3G/4G (Optional) ........................................................................................ 102
11.1.12 Wi-Fi (Optional) ......................................................................................... 102
11.1.13 SNMP (Optional) ........................................................................................ 104
11.1.14 Cloud Upgrade............................................................................................ 104
11.1.15 View Network Status .................................................................................. 105
11.2 Basic Configuration ................................................................................................. 105
11.2.1 Common Configuration ................................................................................ 105
11.2.2 Date and Time Configuration ....................................................................... 106
11.2.3 Recorder OSD Settings ................................................................................. 107
11.3 Factory Default ........................................................................................................ 107
11.4 Device Software Upgrade ........................................................................................ 107
11.5 Backup and Restore ................................................................................................. 108
11.6 Restart Automatically .............................................................................................. 108
11.7 View Log ................................................................................................................. 109
11.8 View System Information ........................................................................................ 109
12 Remote Surveillance .................................................................................................. 110

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12.1 Mobile Client Surveillance ...................................................................................... 110

12.2 Web LAN Access .................................................................................................... 110
12.3 Web WAN Access.................................................................................................... 111
12.4 Web Remote Control ............................................................................................... 112
12.4.1 Remote Preview ........................................................................................... 113
12.4.2 Remote Playback .......................................................................................... 118
12.4.3 Remote Backup ............................................................................................ 119
12.4.4 Remote Configuration .................................................................................. 119
Appendix A FAQ ................................................................................................................. 120
Appendix B Calculate Recording Capacity ...................................................................... 125
Appendix C Compatible Device List ................................................................................. 126
Appendix D Communication Port List ............................................................................. 127
Appendix E Personal Data Collection Description .......................................................... 128
Appendix F Default Account List ......................................................................................... 129
Appendix G Command List ................................................................................................. 130

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Introduction DVR User Manual

1 Introduction
1.1 Summary
Based on the most advanced SOC technology and embedded system in the field, our DVRs
adopt the new designed human interface and support the smart management of analog cameras
and IP cameras and the record search of slice. The DVRs are powerful and easy to use and
provide excellent image quality and stable system. They are the centralized monitoring
management products with high performance and high quality specially designed for video
monitoring field.
Therefore, the DVRs can be widely used to security system of banks at home and abroad,
schools, intelligent mansions, traffic, environmental protection, supermarkets, petrol service
stations, residential quarters and factories and so on.

1.2 Features
Basic Functions
 Support local device and network device access including IP camera/dome and the third
party IP cameras
 Support standard ONVIF protocol
 Support dual stream recording of each camera
 Support IP cameras to be added quickly or manually
 Support collective or individual configuration of the cameras’ OSD, video parameters,
mask, motion and so on
 Support multiple ser permission groups including Administrator, Advanced and Ordinary
which are the default permission groups of the system
 Support multiple users to be created, multiple web clients login by using one username at
the same time and the user’s permission control to be enabled or disabled
 Support multiple web clients login at the same time
Live View
 Support 4K×2K/2560×1440/1920×1080/1280×1024 HDMI and 1920×1080/1280×1024
VGA high definition synchronous display
 Support multi-screen modes
 Support auto adjustment of the camera’s image display proportion
 Support audio monitoring of the camera to be enabled or disabled
 Support manual snap of the preview camera
 Support the sequence of the preview cameras to be adjusted
 Support display mode to be added and saved and the saved modes can be called directly
 Support quick tool bar operation of the preview window
 Support motion detection and video mask
 Support multiple popular P.T.Z. control protocol and setup of the preset and cruise
 Support direct mouse control of the dome including rotating, zoom, focusing and so on
 Support single camera image to be zoomed by sliding the scroll wheel of the mouse
 Support any area of the image to be zoomed in to a maximum of 16 times of the current

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Introduction DVR User Manual

size
 Support image and lens adjustment (only available for some cameras)
 Support quick camera adding in the camera window of the live view interface
 The live camera sequence of the web client will keep consistent with that of the DVR after
adjusting the live camera sequence of the DVR, but the live camera sequence of the DVR will
not be changed if that of the web client is changed
Disk Management
 The DVRs with the 2U case can add a maximum of 8 SATA HDDs; a maximum of 4
SATA HDDs with the 1.5U case, a maximum of 2 SATA HDDs with the 1U case and a
maximum of 1 SATA HDD with the small 1U case
 Each SATA interface of the DVR supports the HDDs with max 8TB storage capacity
 Support disk group configuration and management and each camera can be added into
different disk groups with different storage capacity
 Support disk information and disk working status viewing
 Support batch formatting of the disks
Record Configuration
 Support main stream and sub stream recording at the same time and collective or
individual configuration of the record stream
 Support manual and auto record modes
 Support schedule recording, sensor alarm recording and motion detection recording, etc
 Support schedule recording and event recording setting with different record streams
 Support record schedule setting and recycle recording
 Support pre recording and delay recording configuration of the event recording
Record Playback
 Support time scale operation in quick playback and the playback date and time can be set
randomly by scrolling the mouse; the time interval of the time scale can be zoomed
 Support record searching by time slice/time/event/tag
 Support smart search and playback
 Support time view and camera view in searching by time slice mode
 Support time slice searching by month, by day, by hour and by minute and time slice to be
displayed with camera thumbnail
 Support event searching by manual/motion/sensor/intelligent events
 Support tag searching by the manual added tags
 Support instant playback of the selected camera in the live view interface
 Support acceleration(maximum 32 times of the normal speed), deceleration (minimum
1/32 times of the normal speed) and 30s’ addition or reduction to current playing time
Record Backup
 Support record to be backed up through USB (U disk, mobile HDD) interface
 Support record to be backed up by time/event/image searching
 Support record cutting for backing up when playing back
 Support a maximum of 10 backup tasks in background and backup status viewing

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Introduction DVR User Manual

Alarm Management
 Support alarm schedule setting
 Support enabling or disabling of the motion detection, external sensor alarm input,
intelligence alarm and exception alarms including IP address conflict alarm, disk IO error
alarm, disk full alarm, no disk alarm, illegal access alarm, network disconnection alarm, IPC
offline alarm and so on, alarm trigger configuration supportable
 Support IPC offline alarm trigger configuration of PTZ, snap, pop-up video, etc.
 Support event notification modes of alarm-out, pop-up video, pop-up message box, buzzer,
e-mail and so on
 The snapped images can be attached into the e-mail when alarm linkage is triggered
 Support alarm status view of alarm-in, alarm-out, motion detection and exception alarm
 Support alarm to be triggered and cleared manually
 Support system auto reboot when exception happens
Network Functions
 Support TCP/IP and PPPoE, DHCP, DNS, DDNS, UPnP, NTP, SMTP protocol and so on
 Support black and white list function and the black and white IP address/IP segment/MAC
address can be set
 Support multiple browsers including IE8/9/10/11, Firefox, Opera, Chrome (available only
for the versions lower than 45) and Safari in MAC system
 Support remote achievement, configuration, import and export of the DVR parameters and
other system maintenance operations including remote upgrading and system restart
 Support remote camera configuration of the DVR including video parameters, image
quality and so on
 Support remote searching, playback and backup of the DVR
 Support manual alarm to be triggered and cleared remotely
 The auto-focusing camera can be adjusted through web client (support zoom in/out, but
one key focus is not currently supported)
 Support NVMS or other platform management software to access the DVR and manage it
 Support NAT function and QRCode scanning by mobile phone and tablet
 Support mobile surveillance by phones or tablets with iOS or Android OS
 Support DVR to be accessed remotely through telnet and the telnet function can be
enabled or disabled
 If one camera recording is enabled or disabled manually through web client, it will be
simultaneously enabled or disabled in the DVR
Other Functions
 The DVR can be controlled and operated by the buttons on the front panel, the remote
controller and the mouse
 Setting interfaces can be switched to one another conveniently by clicking the main menus
on the top of the setting interfaces
 Support DVR information viewing including basic, camera status, alarm status, record
status, network status, disk and backup status
 Support factory restoring, import and export of the system configuration, log view and

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Introduction DVR User Manual

export and local upgrading by USB mobile device

 Support auto recognition of the displayer’s resolution
 You can click the right mouse button at any interface to go back to the upper interface
 You can click the middle mouse button at any interface to go to the live view interface
 The display language and video format of the DVR will not be changed and the system
logs will be reserved if you reset the DVR to factory default
 Press and hold the right mouse button for 5 seconds in any interface to switch the output
cyclically.

1.3 Front Panel Descriptions

The following descriptions are for reference only.
Type I:

Name Descriptions
REC When recording, the light is blue
Net When access to network , the light is blue
Power Power indicator, when the device is powered , the light is blue
Fn No function temporarily

Type II:

Name Descriptions
Power Power Indicator, when connected, the light is blue
HDD The light turns blue when reading/writing HDD
Net The light turns blue when it is able to access the network
Backup The light turns blue when backing up files and data
Play The light turns blue when playing video
Power Indicator, when the device is connected, the light is
REC
blue
AUDIO /+ 1. Adjust audio 2. Increase the value in setup
P.T.Z / - 1. Enter PTZ mode 2. Decrease the value in setup
MENU Enter Menu in live
INFO Check the information of the device
BACKUP Enter backup mode in live
SEARCH Enter search mode in live
Exit Exit the current interface
Manually record
Play/Pause
Speed down
Speed up
1-9 Input digital number and select camera
0/-- Input number 0, the number above 10
Direction Key Change direction

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Introduction DVR User Manual

Name Descriptions
Multi-Screen Switch Change the screen mode
Enter Confirm selection
To connect external USB device like USB mouse or USB
USB
flash

1.4 Rear Panel Descriptions

Here we only take a part of real panels for example to introduce their interfaces and
connections. The interfaces and locations of the interfaces are only for references. Please take
the real object as the standard.

No. Name Descriptions

1 AUDIO IN Audio input
2 ALARM IN Alarm inputs for connecting sensors
3 ALARM OUT Relay output; connect to external alarms
4 GND Ground
5 AHD VIDEO IN 4 CH AHD video inputs
6 AUDIO OUT Audio output
7 CVBS CVBS video output; connect to monitor
8 VGA Connect to monitor
9 HDMI Connect to high definition display devices
10 LAN Network port
11 USB Connector for USB storage devices or USB mouse
12 DC12V DC12V power input
Connector for keyboards or speed domes. A is TX+; B is
13 RS485
TX-

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Introduction DVR User Manual

No. Name Descriptions

1 CVBS CVBS video output; connect to monitor
2 ALARM IN Alarm inputs for connecting sensors
3 GND Ground
4 AUDIO OUT Audio output; connect to sound box
5 AUDIO IN Audio input
6 ALARM OUT Relay output; connect to external alarms
7 VIDEO IN 8 CH video inputs
8 HDMI Connect to high definition display devices
9 VGA Connect to monitor
10 LAN Network port
Connectors for keyboards or speed domes. A is TX+; B is
11 RS485
TX-
12 USB Connector for USB storage devices or USB mouse
13 DC12V DC12V power input

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Introduction DVR User Manual

No. Name Descriptions

Connectors for keyboards or speed domes. A is TX+; B is
1 RS485
TX-
2 AUDIO IN Audio input
3 AHD VIDEO IN 16 CH AHD video inputs
4 HDMI Connect to monitor
5 VGA Connect to monitor
6 LAN Network port
7 AUDIO OUT Audio output
8 CVBS CVBS video output; connect to monitor
9 USB Connect USB storage devices or USB mouse
10 DC12V DC12V power input

1.5 Connections
 Video Connections
Video Output: Supports VGA/HDMI video output. You can connect to monitor through these
video output interfaces simultaneously or independently.

 Audio Connections
Audio Input: Connect to microphone, pickup, etc.
Audio Output: Connect to headphone, sound box or other audio output devices.

 Alarm Connections
Some models may support this function. Take 16 CH alarm inputs and 1 CH alarm output for
example.

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Introduction DVR User Manual

Alarm Input:
Alarm IN 1~16 are 16 CH alarm input interfaces. There are no type requirements for sensors.
NO type and NC type are both available.
The way to connect sensor and the device is as shown below:

The alarm input is an open/closed relay. If the input is not an open/closed relay, please refer to
the following connection diagram:

Alarm Output:
The way to connect alarm output device:
Pull out the green terminal blocks and loosen the screws in the alarm-out port. Then insert the
signal wires of the alarm output devices into the port of NO and COM separately. Finally,
tighten the screws. Provided that the external alarm output devices need power supply, you can
connect the power supply as per the following figures.

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Introduction DVR User Manual

 RS485 Connection
There are two types of RS485 interfaces:

（Type 1） （Type 2）

Type 1: The P/Z interfaces are used to connect speed dome. K/B interfaces are used to connect
keyboard.
Type 2: The RS485 interfaces are not only used to connect speed dome but also to connect
keyboard.
The way to connect speed dome to the DVR:
Type 1: Disconnect pluggable block from the RS485 terminal block and then loosen the fixed
screws from the pluggable block, insert signal cables into Y and Z port separately (Y is TX+; Z
is TX-) and tighten the fixed screws. Next, connect pluggable block back into terminal block.
Finally, connect the video cable of the speed dome to the video input interface of the DVR.
Type 2: Disconnect pluggable block from the RS485 terminal block and then loosen the fixed
screws from the pluggable block, insert signal cables into A and B port separately (A is TX+; B
is TX-) and tighten the fixed screws. Next, connect pluggable block back into terminal block.
Finally, connect the video cable of the speed dome to the video input interface of the DVR.

Note:
The pluggable block of some models may not be connected into the terminal block and you shall obtain it
from the accessories.

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Basic Operation Guide DVR User Manual

2 Basic Operation Guide

2.1 Startup & Shutdown
Please make sure all the connections are done properly before you power on the unit. Proper
startup and shutdown are crucial to extending the life of your device.

2.1.1 Startup
① Connect the output display device to the VGA/HDMI interface of the DVR.
② Connect with the mouse and power. The device will boot and the power LED would turn
blue.
③ A WIZARD window will pop up (you should select the display language the first time you
use the DVR). Refer to 3.1 Startup Wizard for details.

2.1.2 Shutdown
You can power off the device by using remote controller or mouse.

By remote controller:
① Press Power button. This will take you to a shutdown window. The unit will power off
after a while by clicking “OK” button.
② Disconnect the power.

By mouse:
① Click StartShutdown to pop up the Shutdown window. Select “Shutdown” in the
window and click “OK” button. The unit will power off after a while after verifying the
username and password.
② Disconnect the power.

2.2 Remote Controller

① It uses two AAA size batteries.
② Open the battery cover of the remote controller.
③ Place batteries. Please take care the polarity (+ and -).
④ Replace the battery cover.

Key points to check in case the remote doesn’t work.

1. Check batteries polarity.
2. Check the remaining charge in the batteries.
3. Check IR controller sensor for any masking.

If it still doesn’t work, please change a new remote controller to try, or contact your dealers.
You can just turn the IR sensor of the remote controller towards the IR receiver of the DVR to
control it when you are controlling multiple devices by remote controller.
There are two kinds of remote controller. The interface of remote controller is shown as below.

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Button Function

Power Button Switch off—to stop the device

Record Button To start recording
-/-- /0-9 Input number or choose camera
Fn1 Button Unavailable temporarily
Multi Button To choose multi screen display mode
Next Button To switch the live image
SEQ To go to sequence view mode
Audio To enable audio output in live mode
Switch No function temporarily
Direction button To move cursor in setup or pan/title PTZ
Enter Button To confirm the choice or setup
Menu Button To go to menu
Exit Button To exit the current interface
Focus/IRIS/Zoom/PTZ To control PTZ camera
Preset Button To enter into preset setting in PTZ mode
Cruise Button To go to cruise setting in PTZ mode
Track Button No track function temporarily
Wiper Button No function temporarily
Light Button No function temporarily
Clear Button No function temporarily
Fn2 Button No function temporarily
Info Button Get information about the device
To control playback. Play(Pause)/Stop/Previous
Frame/Next Frame/Speed Down/Speed Up
Snap Button To take snapshots manually
Search Button To go to search mode
Cut Button No function temporarily
Backup Button To go to backup mode
Zoom Button To zoom in the images
PIP Button No function temporarily

Note:
You shall press P.T.Z button to enter PTZ setting mode, choose a channel and press P.T.Z button again to
hide the P.T.Z control panel. Then you can press preset, cruise, track, wiper or light button to enable the
relevant function.

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Button Function
REC Record manually
Search To enter search mode
MEUN To enter menu
Exit To exit the current interface
ENTER To confirm the choice or setup
Direction button To move cursor in setup
ZOOM To zoom in
PIP No function temporarily
To control playback. Play(Pause)/Next Frame/Speed
Up/Stop/Previous Frame/Speed Down
Multi To choose multi screen display mode
Next To switch the live image
SEQ To go to sequence view mode
INFO Get information about the device

2.3 Mouse Control

 Mouse control in Live Display & Playback interface
In the live display & playback interface, double click on any camera window to show the
window in single screen mode; double click the window again to restore it to the previous size.
In the live display & playback interface, if the interfaces display in full screen, move the mouse
to the bottom of the interface to pop up a tool bar. The tool bar will disappear automatically
after you move the mouse away from it for some time; move the mouse to the right side of the
interface to pop up a panel and the panel will disappear automatically after you move the
mouse away from it.

 Mouse control in text-input

Move the mouse to the text-input box and then click the box. The input keyboard will pop up
automatically.

Note: Mouse is the default tool for all operations unless an exception as indicated.

2.4 Text-input Instruction

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The system includes two input boxes. Refer to the above pictures. The left box is the number
input box and the right box is the input box which provides inputs of numbers, letters and
punctuation characters. The introductions of keys on the input boxes are shown below.

Button Meaning Button Meaning

Backspace key Switch key of punctuation character
Delete Key Enter key
Switch key between upper
Space key
and lower letter
Switch key of language

2.5 Common Button Operation

Button Meaning
Click it to show the menu list.
Click it to change the sequence of the list.

Click it to change the camera displaying mode.

Click it to close the current interface.

Click it to go to the earliest date of camera recording.
Click it to go to the latest date of camera recording.

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Wizard & Main Interface DVR User Manual

3 Wizard & Main Interface

3.1 Startup Wizard
You can quickly configure the DVR by wizard setup to make the DVR work normally. You
must configure the wizard if you start the DVR for the first time (or click “Skip” to cancel the
wizard next time). Maybe different versions have different wizard steps. The following wizard
steps are for reference only.
① Choose the language and locality as needed if it is the first time for you to use the wizard
and then read the privacy statement.
② Date and Time Configuration. The date and time of the system need to be set up if you
use the wizard for the first time. Refer to the following figure. Set the time zone, system time,
date format and time format. The DST will be enabled by default if the time zone selected
includes DST. Click “Next” to continue.

③ System Login. Set your own password for the first time (the default username of the
system is admin); select the login username and enter the corresponding password next time.

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Enable pattern lock and click “Edit” to set the pattern lock.

Click “Next” to set questions and answers for password security of admin. If you forget the
password, please refer to Q4 in Appendix A FAQ for details.
Click “Next” to continue.

④ Disk Settings. You can view the disk number, disk capacity of the DVR and serial number,
R&W status of the disk. Click “Format” to format the disk. Click “Next” to continue. Then
click “Wizard Setup”.

⑤ Network Settings. Check “Obtain an IP address automatically” and “Obtain DNS

automatically” to get the IP address and DNS automatically (the DHCP function of the router
in the same LAN should also be enabled), or manually enter them. Enter the HTTP port, RTSP
port and Server port (please see 11.1.2 Port Configuration for details). Click “Next” to
continue.

If the DVR has two network ports or above, you can select the network work pattern as

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required. Network Fault Tolerance and Multiple Address Setting are available.

⑥ Add Camera. Click “Refresh” to refresh the list of online IP cameras which are in the
same local network with DVR and then click to add the searched camera. Click “Add
All” to add all the cameras in the list. Click to delete the added camera. Click “Delete All”
to delete all the added cameras.

Click to edit the searched IP camera as shown on the below left. Enter the new IP
address, subnet mask, gateway and the password of the camera. Click “OK” to save the
settings.

Click to edit the added camera as shown on the above right. Enter the new camera name,
IP address, port, username and the password of the camera. You can check “Sync to IPC” to
modify the IP address of the IPC via different network segments for being in the same network
segment with the DVR. You can click “Test” to test the effectiveness of the input information.
Click “OK” to save the settings. You can change the camera name only if it’s an analog camera

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or the added IPC is online. Click “Next” to continue.

Tips：Please skip Step ⑦ and ⑧ if the DVR do not support RAID function.
⑦ Disk Mode. Click “Enable RAID” to enable the RAID function. Click “Next” to continue.
⑧ Create an array. Set the array name and select array type which including RAID0, RAID1,
RAID5, RAID6 and RAID10. The global hot spares and array capacity can also be viewed here.
See 7.4 Disk for details. Click “Next” to continue.

⑨ Record Settings. Two record modes are available: auto and manual.
Auto: Select one auto mode in the interface as shown below and then click “OK” button to save
the settings. See 7.1.1 Mode Configuration for details.

Manual: Set the “Sensor Record”, “Motion Record” and “Schedule Record” of each camera.
Click “Next” to save the settings. See 7.1.1 Mode Configuration for details.

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⑩ QRCode. Enable the NAT function in the interface or set it in the network configuration
after exiting the wizard (please refer to 11.1.7 NAT Configuration for details). You can scan the
QRCode through mobile client which is installed in the mobile phone or tablet to log in the
mobile client instantly. Please refer to 12.1 Mobile Client Surveillance for details. Click“OK”
to save the settings.

⑪ Cloud Upgrade. Enable “Cloud Upgrade” and then click “OK” to save. If this function is
enabled, you can get the latest version from the cloud server. Please refer to 11.1.14 Cloud
Upgrade for details.

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3.2 Main Interface

3.2.1 Main Interface Introduction

The buttons in area ① are introduced in the table below.

Button Meaning

Start button. Click it to pop up area ③.

Full screen button. Click it to show full screen; click it again to exit the full
screen.

Screen mode button.

Dwell button (see 5.2.2 Quick Sequence View and 5.2.3 Scheme View In
Sequence for details).

Click it to enable OSD; click again to disable OSD.

Click to set the default playback time before starting instant playback (8.1
Instant Playback) or going to the playback interface for playback operations
(8.2 Playback Interface Introduction); click to go to the playback
interface. For instance, if you choose “5 minutes ago” as the default playback
time, you can playback the record from the past five minutes.

Manual record button. Click it to enable/disable record.

Manual alarm button. Click it to trigger or clear the alarm-out manually in the
popup window.

Record status button. Click it to view the record status.

Alarm status button. Click it to view the alarm status.

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Button Meaning

Disk status button. Click it to view the disk status and RAID status.

Network status button. Click it to view the network status.

Information button. Click it to view system information, including basic
information, camera status, alarm status, record status, network status, disk
information, backup status and user status.
Click this button to enable/disable cloud upgrade.

Introduction of area ②:
Click “Camera” to view all the added cameras in the camera list. Select one camera window on
the left side of the interface and then double click one IP camera in the list to preview the
camera image in the selected window.
Click “Customize Display Modes” to view all the display modes in the display mode list (refer
to 5.2.1 Display Mode for detail configuration of the display mode). Double click one display
mode in the list to switch to the display mode for previewing.

Introduction of area ③:

Icon / Button Meaning

It shows the current login user. Click the QR code icon to view the QR
code and security code. You can quickly add the DVR to the server list
of the mobile APP by scanning this QR code.

Click it to go to record search interface, see 8.4 Record Search,

Playback & Backup for details.

Click it to go to playback interface (click on the tool bar at the

bottom of the live view interface to set the default playback time), see
8.2 Playback Interface Introduction for details.

Click it to pop up the setup panel, see 3.2.2 Setup Panel for details.

Click it to log out the system.

Click it and then select “Logout”, “Reboot” or “Shutdown” in the

popup window.

3.2.2 Setup Panel

Click StartSettings to bring up the setup panel as shown below.

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The setup panel includes seven modules. Each module provides some function entries with
links for convenient operation.
Here we take Camera module as an example. The Camera module provides convenient links
such as “Add Camera”, “Edit Camera”, “Image Settings”, “Motion”, “Intelligent Detection”
and “PTZ”. Click Camera to go to the camera management interface as shown below.

There are some function items on the left side of the camera management interface. Click each
item to go to corresponding interface or window. For instance, click “Add Camera” to pop up
the window as shown below.

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Click the main menus on the top of the camera management interface to go to corresponding
interfaces. Refer to the picture below. For instance, you can go to system setup interface by
clicking “System” tag.

3.2.3 Main Functions

 Camera
The module covers the functions such as Camera Management (see Chapter 4 Camera
Management for details), Image Settings (see 5.4 Image Configuration for details), Motion
(see 9.2.1 Motion Configuration for details) and PTZ (see Chapter 6 PTZ for details) and so on.

 Record
The module covers the functions such as Encode Parameters and Record Schedule and so on.
Please see Chapter 7 Record & Disk Management for details.

 Disk
The module covers the functions such as Disk Management, Storage Mode and Disk
Information and so on. Please see Chapter 7 Record & Disk Management for details.

 Alarm
The module covers the functions such as Sensor and Motion Alarm Handling and Alarm Out
Settings. Please see Chapter 9 Alarm Management for details.

 Network
The module covers the functions such as TCP/IP, DDNS, Port, E-mail and Network Status
and so on. Please see 11.1 Network Configuration for details.

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 Account and Authority

The module covers the functions such as Account Management (see 10.1 Account
Management for details) and Permission Management (see 10.3 Permission Management for
details) and so on.

 System
The module covers the functions such as Basic Configuration (see 11.2 Basic Configuration
for details), Device Information (see 11.8 View System Information for details), Log
Information (see 11.7 View Log for details) and Configuration File Import&Export (see 11.5
Backup and Restore for details) and so on.

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4 Camera Management
4.1 Camera Signal
Click StartSettingsCameraManage CameraCamera Signal to go to the interface as
shown below.
Some models may support analog signal switching to IP signal, which means decreasing (or
increasing) the number of analog channels, accordingly increasing (or decreasing) the number
of IP channels with the total channels unchanged.
The DVR device supports hybrid access of TVI, AHD, CVI and CVBS high definition cameras.
If the TVI high definition camera is accessed to the DVR, you should select TVI in the
following interface to show the camera image normally; if you select AHD, then there will be
no image or the image has no color. The default selection of the camera signal is Auto. If you
select Auto, the image of the camera will be shown normally regardless of the camera type.
Audio over Coax: if your analog camera supports coaxial audio transmission, you can select
“ON”.

Note: You can enable “Lite” in the interface if the DVR supports “Lite” recording. It will lower
the recording resolution and increase the recording frame rate. Please enable or disable the Lite
as needed.

4.2 Add/Edit Camera

4.2.1 Add Camera
The network of the DVR should be set before adding IP camera (see 11.1.1 TCP/IP
Configuration for details).

Refer to the pictures below. Click Add Camera in the setup panel or in the top right
corner of the preview window to pop up the “Add Camera” window as shown below. You can
quickly add or add the IP camera manually.

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 Quickly Add
Check the cameras and then click “Add” to add cameras. Click to edit the camera’s IP
address, username and password and so on. Click “Default Password” to set the default
username and password of each camera.

 Add Manually

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Enter the IP address or domain name (click in the IP address column to pop up the
domain name input window, enter the domain name of the IPC in the window and then click
“OK” button), port, username and password of the camera and then select the protocol. Click
“Test” to test the effectiveness of the input information and then click “Add” button (you can
fill out one camera’s information or above such as IP address, username and password before
clicking “Add” button). Click to delete the camera. Click “Default Password” to set the
default username and password of each camera.

4.2.2 Edit Camera

Click “Edit Camera” in the setup panel to go to the interface as shown below.

Click to view the live image of the camera in the popup window. Click to edit the
camera (see Add camera in 3.1 Startup Wizard for details). Click to delete the IP camera.
Click in the “Operation” header line and then click “Modify IPC Password” to pop up a
window(check the IPCs in the window, set the new password and then click “OK” button; only
the online IPCs’ passwords can be modified and a batch of IPCs’ passwords can be modified at
the same time). Click to upgrade an online IPC ( or click in the “Upgrade” header
line and then click “IPC Batch Upgrade” to upgrade a batch of IPCs), select the device which
stores the upgrade file in the “Device Name” item of the popup window and the upgrade file in
the list(you should select the upgrade IPC model in the window if a batch of IPCs’ passwords
need to be modified) and then click “Upgrade” button to start upgrading(the IPC will restart
automatically after the upgrade is completed successfully).

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5 Live View Introduction

5.1 Live View Interface Introduction
The connected analog camera will be added automatically in the live view interface for
previewing. You should add IP camera manually for previewing (see 4.2.1 Add Camera for
details). Refer to the interface as shown below, drag one camera in the preview window to
another window for camera window exchanging.
The record symbols with different colors in the live preview window refer to different record
types when recording: green stands for manual record, red stands for sensor based record,
yellow stands for motion based record, blue stands for schedule record and cyan stands for
intelligence record.

Click the preview window to show the tool bar as shown in area ①; right click the preview
window to show the menu list. The tool bar and menu list are introduced in the table below.

Button Menu List Meaning

-- Move tool. Click it to move the tool bar anywhere.
Manually Record On Click it to start recording.

Instant Playback Click to playback the record; click “Instant Playback” to select or
self-define the instant playback time. See 8.1 Instant Playback for details.
Click it to enable audio. You can listen to the camera audio by enabling
Enable Audio
audio.
Click it to pop up the snap window. Click “Save” in the window to save
Snap
the image. Click “Export” to export the image.
PTZ Control Click it to go to PTZ control interface. See Chapter 6 PTZ for details.

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Button Menu List Meaning

Zoom In Click it to go to single channel amplification interface.
Click it to go to image adjustment interface. Refer to 5.4.5 Image
--
Adjustment for details.

Start talk

-- Camera Info Click it to view the IP camera information.

The single channel amplification interface is as shown below. Press and drag the blue box to
select the zoom in area. Click / to zoom the image. Click the camera selection box
to select other cameras for amplification. Click “Back” to return to the live view interface.

5.2 View Mode

5.2.1 Display Mode
Set different screen modes and cameras’ display sequences as required and then save the
display modes classified by surveillance areas, priorities and so on. Refer to the picture below.
Double click one display mode in the display mode list to view the live images in this mode.

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 Add Display Mode

Method One:
① Click “Customize Display Modes” in the above interface and then set the screen mode.
② Add the cameras and adjust the cameras’ display sequence as needed.
③ Click under the display mode list and then enter the display mode name in the popup
window, click the “OK” button to save the current display mode.

Method Two:
① Click StartSettingsSystemBasicOutput SettingsMain Output to go to the
interface and then set the screen mode.
② Double click the camera or camera group in the list to add them to the selected window.
③ Click to save the current display mode (refer to 5.2.3 Scheme View In Sequence for
detail configurations). The display mode will be saved and displayed in the display mode list in
the live view interface.

 Edit Display Mode

Click the “Customize Display Modes” tab in the live view interface and then select one display
mode in the list. Click to edit the display mode name; click to delete the display
mode.

5.2.2 Quick Sequence View

You can start quick sequence view if the scheme has not been created. If the scheme has been
created, please refer to 5.2.3 Scheme View in Sequence for details.

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Go to the live view interface and then click to pop up a little window. Set the dwell time
in the window and then click to view the live group by group according to the camera
number of the current screen mode. Double click the sequence view interface to pause the view;
double click again to restore the view. Click to stop the view.

5.2.3 Scheme View In Sequence

Click StartSettingsSystemBasicOutput SettingsMain Output to go to the interface
as shown below.
Area ① displays all the dwell schemes; area ② shows the detailed information of the scheme;
area ③ displays all the cameras; area ④ is the tool bar ( : clear button; : favorite button,
click it to pop up a window, enter the display mode name in the window and then click “OK” to
save the current display mode; other buttons are screen mode buttons).

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 Add Scheme
Click in area ① to create a new scheme. Click on the top right corner of the
scheme to delete it.

 Configure Scheme
a) Select a scheme in area ① and then click the screen mode button on the tool bar to set the
screen mode of the scheme.
b) Select a camera window in area ② and then double click the camera in area ③. The
camera will be added into the selected window. One camera in the same scheme cannot repeat.
You can click the right-click menu “Clear” in area ② to remove a single camera or click
to remove all the cameras.
c) Click “Apply” to save the settings.

 Start Sequence View

Go to live view interface and then click to pop up a window. Set the dwell time in the
window and then click to start scheme view in sequence. Double click the sequence view
interface to pause the view; double click again to restore the view. Click to stop the view.

5.2.4 Spot View

Click StartSettingsSystemBasicOutput SettingsOutput 2 to go to the interface as
shown below.
Click on the left to create a new scheme. Each scheme can only add one analog or IP
camera. Select a scheme on the left and then double click or drag a camera on the right to the
scheme window in the middle of the interface. After finishing the settings of all the schemes,
select the dwell time and click “Apply” to start playing the schemes in sequence in output 2.

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5.3 POS Settings

Some models may not support this function.
① Click StartSettingsBasicPOS Settings to go to the interface.
② Enable POS and click configure under “Connection Settings” to go to the following
interface.
③ Enter the IP address of the POS you want to add.
④ Check “Filter destination”, “Filter POS port” and “Filter destination Port” (If you do not
check them, please skip this step) and enter the destination IP, POS port and destination port
you want to filter.

⑤ Click “Display Position” under “Display Settings” to set the position of the POS
information (Use the default settings of the general settings).

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⑥ Check “Trigger Camera” and click configure under it to bind POS to the camera. One POS
can be bound to multiple channels, but one channel can only be bound to one POS.

⑦ Click “Apply” to save the settings and then the trade information will be displayed on the
preview image in real-time.
One POS is bound to one camera:

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One POS is bound to multiple cameras:

5.4 Image Configuration

5.4.1 OSD Settings
Click StartSettingsCameraImageOSD Settings to go to the interface as shown below.
Select the camera, enter the camera name (or double click the camera name in the camera list to
change the camera name), enable or disable the name and time OSDs (if enabled, drag the red
name and time OSDs directly in the image view area to change the OSDs’ display position) and
select the date, time format and color. Click “Apply” to save the settings.

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5.4.2 Image Settings

Click StartSettingsCameraImageImage Settings to go to the following interface.
Select the camera and then set the brightness, contrast, saturation and hue of the camera. Click
“Advanced” button or in the camera list on the right side of the interface to pop up
“Image Adjust” interface and then set the relevant setting items. Please refer to 5.4.5 Image
Adjustment for detailed introductions of these items.
You can click “Default” button to restore the image settings to the default factory settings.

5.4.3 Mask Settings

Some areas of the image can be masked for privacy. Up to four mask areas can be set for each
camera. Click StartSettingsCameraImageMask Settings to go to the interface as
shown below. Select the camera and enable the mask. Click “Draw” button and then drag the

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mouse on the image area to set the mask area; click “Delete” button to delete the mask areas;
click “Apply” to save the settings.

5.4.4 Water Mark Settings

Click StartSettingsCameraImageWater Mark Settings to go to the interface as shown
below. Select the camera and enable water mark and then enter the water mark information.
Click “Apply” to save the settings.

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5.4.5 Image Adjustment

Go to live view interface and then click button on the tool bar under the camera window
to go to the image adjustment interface.

 Image Adjustment
Select the camera and then click “Image Adjustment” to go to image adjustment tab. Refer to
the above picture. Drag the slider to set the camera’s brightness, contrast, saturation and hue
value. Check sharpen, wide dynamic and denoise and then drag the slider to set the value. Click
“Default” button to set these parameters to default values.
The introductions of these parameters are as follows:

Parameter Meaning
Brightness It is the brightness level of the camera’s image.
Contrast It is the color difference between the brightest and darkest parts.
Saturation It is the degree of color purity. The color is purer, the image is brighter.
Hue It refers to the total color degree of the image.
It refers to the resolution level of the image plane and the sharpness level of the
Sharpen
image edge.
The wide dynamic range (WDR) function helps the camera provide clear images
even under back light circumstances. When there are both very bright and very
Wide Dynamic
dark areas simultaneously in the field of view, WDR balances the brightness level
of the whole image and provide clear images with details.
HLC: lowers the brightness of the entire image by suppressing the brightness of
the image’s bright area and reducing the size of the halo area.
BLC
BLC: If enabled, the auto exposure will activate according to the scene so that the
object of the image in the darkest area will be seen clearly.

Decrease the noise and make the image more thorough. Increasing the value will
Denoise
make the noise reduction effect better but it will reduce the image resolution.

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Parameter Meaning

White Balance Adjust the color temperature according to the environment automatically.

Image Mirror Turn the current video image horizontally.

Image Flip Turn the current video image vertically.

 Lens Control
Select the camera and then click “Lens Control” to go to lens control tab. Click or
to adjust the zoom and focus parameters of the camera’s lens. Click “Save” to save the settings.

The introductions of these parameters and buttons are as follows:

Button/Parameter Meaning

Click / to zoom in/out the image.

If manual mode is selected, focus button & “One Key Focus” &
Focus Mode “Day/night mode switch autofocus” will be available; if auto mode is
selected, the time interval setup will be available.

Click / to increase/decrease the focal length.

Click it to focus instantly.

Day/night mode If checked, the lens will focus automatically when the camera is switching
switch autofocus day/night mode.
It is the time interval when camera lens is auto-focusing. The interval can
Time Interval
be set in the drop-down list.

Note: This function is only available for the models with auto varifocal lens, or the settings here
are ineffective.

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6 PTZ
6.1 PTZ Control Interface Introduction
You can control the dome or PTZ which connects to the camera for PTZ control.
Click on the tool bar at the bottom of the live preview window to go to the PTZ control
interface as shown below. You can select another dome or PTZ which connects to the camera
on the top right of the interface for PTZ control.

Introductions of the buttons on the bottom right of the interface:

Button Meaning

Click / / / / / / /
to rotate the dome. Click to stop rotating the dome.

Click / to zoom in / out the camera image.

Click / to increase / decrease the focal length.

Click / to increase / decrease the iris of the dome.

Drag the slider to adjust the rotating speed of the dome.

/ Click / to start / stop recording.

/ Click / to hide / show the analog joystick.

Click it to return to the live view interface.

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 Analog Joystick Control

The analog joystick on the left side of the interface provides quick PTZ control. The dome or
PTZ will rotate when you drag the analog joystick. The farther you drag the analog joystick
from the middle of the image, the faster the dome or PTZ rotates. The dome or PTZ will stop
rotating when you stop dragging the analog joystick.

 3D Control
Click the camera image on any area and then the image will be centered on the clicked point.
Refer to the picture as shown below. Drag the mouse from A to B to get a green rectangle and
the rectangle area will be zoomed in.

Refer to the picture as shown below. Drag the mouse from C to D to get a green rectangle and
the rectangle area will be zoomed out.

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 Advanced 3D Control
Double click the left button of the mouse on any area of the camera image and then the image
size will be doubled and centered on the clicked point.
Press and hold the left button of the mouse on any area of the camera image to zoom in the
image; press and hold the right button to zoom out the image.
Move the cursor of the mouse to the camera image and then slide the scroll wheel of the mouse
forward to zoom in the image, slide the scroll wheel of the mouse backward to zoom out the
image.

 OSD Setting
Go to PTZ protocol setting interface and then set the protocol to COC before you call the OSD.
Click “OSD Menu” to go to camera OSD setting interface. Click to start OSD setting.
The meanings of the buttons are shown in the table below.

Button Meaning
Click it to call main menu or enter the sub menu or confirm the settings.
Click it to call main menu or enter the sub menu or confirm the settings.

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Button Meaning
Click it to change the menu mode or decrease the menu value.
Click it to change the menu mode or increase the menu value.
Click it to go to the previous menu.
Click it to go to the next menu.

 Preset Setting
Click “Preset” to go to preset operation tab and then click “Add” button to pop up a window as
shown below. Select the preset and then enter the preset name in the window; finally click “OK”
button to save the settings. You can add 255 presets for each dome at most.

Adjust the dome’s direction and then click “Save Position” to save the current preset position
(you can also click another preset in the preset list and then save the preset position after
adjusting the dome’s direction); click in the preset list to call the preset; click “Delete”
button to delete the selected preset.
You can also go to preset setting interface for preset setting, see 6.2 Preset Setting for details.

 Cruise Setting
Click “Cruise” to go to cruise operation tab and then click “Add” button to pop up a window as
shown below left. You can add 8 cruises for each dome at most.

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① Enter the cruise name in the “Add Cruise” window and then click “Add preset” to pop up
the “Add Preset” window (Before adding preset to the cruise, please add preset of the dome
first).
② In the “Add Preset” window, select the preset name, preset time and preset speed and then
click “OK” button.
③ In the “Add Cruise” window, you can click to reselect the preset, then change the
preset time and speed. Click to delete the preset. Click “Add” button to save the cruise.

Click to start the cruise and click to stop the cruise in the cruise list of the cruise
operation tab; click “Delete” button to delete the selected cruise.
You can also go to cruise setting interface for cruise setting, see 6.3 Cruise Setting for details.

6.2 Preset Setting

Click StartSettingsCameraPTZPreset to go to the interface as shown below.

 Add preset

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Select camera and then click “Add” button to add preset; or click in the camera list on
the right side of the interface to display the preset information of the dome and then click
to add preset. The operations of the “Add Preset” window are similar to that of the
PTZ control interface; please see 6.1 PTZ Control Interface Introduction for details.

 Edit preset
Select camera and preset. You can enter the new name of the preset and then click to
save the new preset name. Adjust the rotating speed, position, zoom, focus and iris of the preset
and then click “Save Position” to save the preset.

 Delete Preset
Select camera and preset and then click “Delete” to delete the preset.

6.3 Cruise Setting

Click StartSettingsCameraPTZCruise to go to the interface as shown below.

 Add Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click to add cruise. The operations of the “Add Cruise”
window are similar to that of the PTZ control interface; please see 6.1 PTZ Control Interface
Introduction for details.

 Edit Cruise

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Select the camera and cruise in the “Cruise” interface. Enter the new cruise name and then
click to save the cruise name. Click “Add Preset” to add preset to the cruise. Click
to edit the preset. Click to delete the preset from the cruise. Click one preset in the preset
list and then click to move down the preset and click to move up the preset. Click
to start the cruise and click to stop it.

 Delete Cruise
Click in the camera list on the right side of the interface to display the cruise information
of the dome and then click on the top right corner of the cruise to delete the cruise.

6.4 PTZ Protocol Setting

Click StartSettingsCameraPTZProtocol to go to the interface as shown below. You
can enable or disable the PTZ and set the protocol, baud rate and address of the analog dome in
the interface. Please make sure the analog speed dome camera is well connected to the DVR
before you control it.

Select the camera and enable PTZ and then set the protocol, baud rate and address of the dome
according to the settings of the dome.
Protocol: The default communication protocol of the DVR is COC. Range from: PELCOP,
PELCOD, LILIN, MINKING, NEON, STAR, VIDO, DSCP, VISCA, COC, etc.
Address: The address of the PTZ device.
Baud Rate: Baud rate of the PTZ device. Range from: 110, 300, 600, 1200, 2400, 4800, 9600,
19200, 34800, 57600, 115200, 230400, 460800, 921600.

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7 Record & Disk Management

7.1 Record Configuration
7.1.1 Mode Configuration
Please format the HDDs before recording (refer to 7.5 Disk Management for details). Click
StartSettingsRecordMode Settings to go to the mode settings interface. You can set the
record time under the “Manual Record Settings” and then click “Apply” button to save the
settings. There are two record modes: auto mode and manual mode.

 Auto Mode
Motion Record: Motion alarm record will be enabled when motion alarm happens.
Sensor Record: Sensor alarm record will be enabled when sensor alarm happens.
Motion Record+Sensor Record: Motion/sensor alarm record will be enabled when
motion/sensor alarm happens.
Always(24ⅹ7) Record+Motion Record: Normal record is enabled all the time; motion alarm
record will be started when motion alarm happens.
Always(24ⅹ7) Record+Sensor Record: Normal record is enabled all the time; sensor alarm
record will be started when sensor alarm happens.
Always(24ⅹ7) Record+Motion Record+Sensor Record: Normal record is enabled all the time;
motion/sensor alarm record will be enabled when motion/sensor alarm happens.
Always(24ⅹ7) Record+Motion Record+Sensor Record+Analytics Record: Normal record is
enabled all the time; motion/sensor/intelligence alarm record will be enabled when

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motion/sensor/intelligence alarm happens.

Always(24 ⅹ 7) Record+Motion Record+Sensor Record+Analytics Record+POS Record:
Normal record is enabled all the time; motion/sensor/Analytics/POS alarm record will be
enabled when motion/sensor/ Analytics /POS alarm happens.

Some models may not support POS recording.

You can add more auto modes on intelligence record. Click “Advanced” button to pop up a
window as shown below. Check the modes in the window and then click “Add” button to show
the modes in the record mode list (in the window, the checked modes can be shown in the
record mode list while the unchecked modes cannot; you cannot only check “Always(24ⅹ7)
Record”).

Select one auto mode to pop up the corresponding window. Set the encode, GOP, resolution,
FPS, bitrate type, quality, max bitrate and audio of each camera and then click “OK” to save
the settings. Please adjust the parameters according to the actual condition.

Video Encode: the video encode format of the camera.

GOP: group of pictures.
Resolution: the higher the resolution is, the clearer the image is.
FPS: the higher the frame rate is, the more fluency the video is. However, more storage room

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will be taken up.

Bitrate Type: CBR and VBR are optional. CBR means that no matter how much change is seen
in the video scene, the compression bitrate will be kept constant. VBR means that the
compression bitrate will be adjusted according scene changes. For example, for scenes that do
not have much movement, the bitrate will be kept at a lower value. This will help to optimize
the network bandwidth.
Quality: When VBR is selected, you need to choose image quality. The higher the image
quality you choose, the more bitrate will be required.
Max Bitrate: 32Kbps ~10240Kbps are optional.

 Manual Mode
If the manual mode is selected, you need to set the encode parameters and record schedules of
each camera. See 7.2 Encode Parameters Setting and 7.3 Schedule Setting for details.

7.1.2 Advanced Configuration

Click StartSettingsRecordAdvanced to go to the following interface. Enable or disable
overwrite mode (overwrite mode: the earliest record data will be replaced by the latest when
the disks are full). Set the stream, pre-alarm record time, post-alarm record time and expiration
time of each camera and then click “Apply” to save the settings.

Pre-alarm Record Time: set the time to record before the actual recording begins.
Post-alarm Record Time: set the time to record after the actual recording is finished.
Expiration Time: set the expiration time for recorded video. If the set date is overdue, the
recorded data will be deleted automatically.

7.2 Encode Parameters Setting

Click StartSettingsRecordEncode Parameters to go to the interface as shown below. Set

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the encode, resolution, FPS, bitrate type, quality, max bitrate and audio of main stream for each
camera in “Event Recording Settings” and “Schedule Recording Settings” interfaces. Click
“Apply” to save the settings. You can set the record stream of each camera one by one or set
them in bulk for all cameras.

Click StartSettingsRecordStream Settings to go to “Sub Stream” interface. Set the

encode, resolution, FPS, bitrate type, quality and max bitrate of sub-stream for each camera in
the interface and then click “Apply” to save the settings.

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7.3 Schedule Setting

7.3.1 Add Schedule
Click StartSettingsRecordRecord ScheduleEdit Schedules to go to the interface as
shown below. “24ⅹ7”, “24ⅹ5” and “24ⅹ2” are the default schedules; you cannot edit or
delete “24ⅹ7” while “24ⅹ5” and “24ⅹ2” can be edited and deleted. Click the schedule name
to display the detailed schedule information on the left side of the interface. The seven rows
stand for the seven days in a week and each row stands for 24 hours in a day. Blue stands for
the selected time and gray stands for unselected time.

Click to add a new schedule. Refer to the picture below.

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Set the schedule name and schedule time and then click “Add” to save the schedule. You can
set day schedule or week schedule. : add button; : delete button.

 Set Day Schedule

Click and then drag the cursor on the time scale to set record time; click and then
drag the cursor on the time scale to delete the selected area.
You can manually set the record start time and end time. Click or and then click
“Manual” on each day to pop up a window as shown below. Set the start and end time in the
window and then click “OK” to save the settings.

Click “All” to set all day recording; click “Reverse” to swap the selected and unselected time
in a day; click “Clear All” to clear all the selected area in a day.
Click “Copy To” to copy the schedule of the day to other days. Refer to the picture below.
Check the days in the window and then click “OK” to save the settings.

 Set Week Schedule

Click or and then click “Manual” beside to set the week schedule. Refer to the
picture below. Set the start and end time, check the days in the window and then click “OK” to
save the settings.

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Click “All” to set all week recording; click “Reverse” to swap the selected and unselected time
in a week; click “Clear All” to clear all the selected area in a week.

7.3.2 Record Schedule Configuration

Click StartSettingsRecordRecord ScheduleSchedule Configuration to go to the
interface as shown below. Set the schedule of sensor record, motion record, timed record and
intelligence record. Click “None” in the drop-down menu to clear the schedule. Click “Apply”
to save the settings.

Go to “Edit Schedules” interface and then click to edit the schedule. The settings of
“Edit Schedule” are similar to that of the “Add Schedule”. Click to delete the schedule.

7.4 Record Mode

7.4.1 Manual Recording
Method One: Click on the tool bar at the bottom of the live view interface to enable
recording of the camera.
Method Two: Go to live view interface and then click the right-click menu “Manually Record
On” in the camera window or click on the tool bar under the camera window to start
recording.

Note: Click StartSettingsRecordMode Settings and then set the manual record time in the
interface. Click “Apply” to save the settings.

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7.4.2 Timing Recording

Timing Recording: the system will record automatically according to the schedule.
Set the timing record schedule of each camera. See 7.3 Schedule Setting for details.

7.4.3 Motion Based Recording

Motion Based Recording: the system will start motion based recording when the motion
object appears in the setup schedule. The setup steps are as follows:
① Set the motion based recording schedule of each camera. See 7.3 Schedule Setting for
details.
② Enable the motion and set the motion area of each camera. See 9.2.1 Motion
Configuration for details.
The camera will start motion based recording once you finish the above settings.

7.4.4 Sensor Based Recording

① Set the sensor based recording schedule of each camera. See 7.3 Schedule Setting for
details.
② Set the NO/NC type of the sensor, enable the sensor alarm and then check and configure
the “Record”. See 9.1 Sensor Alarm for details.

7.4.5 Intelligence Recording

① Set the intelligence recording schedule of each IP camera. See 7.3 Schedule Setting for
details.
② Enable the intelligence detection (object detection, exception, line crossing or intrusion
detection) and draw alert surface or warning area of each IP camera. See 9.3 Intelligence
Alarm for details.
The camera will start intelligence recording once you finish the above settings. This function
is only available for some IPCs.

7.5 Disk Management

The HDD can be plugged in or pulled out when the DVR is on.
Click StartSettingsDiskDisk Management to go to disk management interface. You can
view the DVR’s disk number and disk status and so on in the interface. Click the “Format”
button to format the HDD.

Note: The new HDD should be formatted for normal use.

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Some models may not support RAID function. The settings of RAID are as followings. Please
skip the settings of physical disk, array and disk mode if the DVR doesn’t support this function.

 RAID
① Enable RAID
(Go to StartSettingsDiskDisk Mode)

② Create an array. (Go to StartSettingsDiskPhysical Disk)

a. Click “Physical Disk” tab and then click “Create an array”.
b. Enter the user name and password which has the authority of Disk Management. If you
don’t have one, you can use the user name and password that you login system (the default
username: admin).
c. Enter array name and select array type (like RAID5).

d. Select physical disk.

If you have 16 disks, please check 15 disks. The remaining one should be set to a hot spare.
If higher data security is needed, you can decrease physic disks and increase hot spare disks.
Please set them as needed.

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e. Select a hot spare. In the physical disk interface, select the disk that is not in the array and

click as shown in the following pictures.

 RAID Rebuilding
If one of your disks is broken, the disk indicator on the front panel will turn red. Of course, a
warning tip will pop up if the relevant HDD exception alarm is set. You need to rebuild the
RAID after you replace the broken disk with a new one.

Click the above circled icon and then select the physical disk to rebuild.

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7.5.1 Storage Mode Configuration

Click StartSettingsDiskStorage Mode to go to the interface as shown below.

There are four disk groups. By using disk group, you can correspond the camera to disk (the
record data of the camera in the group will be stored into the disks in the same group). The
DVR with e-SATA interface supports e-SATA recording.

The added disks and cameras will be added into group one automatically. The disks and
cameras in the groups can be deleted except group one (select a disk group and then click
on the top right corner of the added disk or camera to delete it from the group). The deleted
disks and cameras will be moved into group one automatically.

Each group can add the disks and cameras from other groups. Each disk and camera can only
be added into one normal group. Select a disk group and then click in the disk or camera
row to pop up a window. Check the disks or cameras in the window and then click “Add”.

Some models may support “Backup Group”. If your device doesn’t support this function,
please skip the following instructions.

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You can add the important channels into the backup group to avoid data loss.
Select “BK Group” and then click to add a disk as the backup disk. Then an
authentication box will pop up. After entering the login username and password, click “Format
Now” to select the backup disk. The added backup disk will be formatted and this disk will be
removed from the normal group. Then add cameras to the backup group. These cameras can be
added to a normal group and the backup group simultaneously.

7.5.2 View Disk and S.M.A.R.T. Information

Click StartSettingsDiskView Disk Information to view the HDD information; click
“S.M.A.R.T. Information” to view the working status of the HDD. Refer to the picture below.

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8 Playback & Backup

8.1 Instant Playback
Click on the tool bar at the bottom of the preview camera window to play back the
record (click on the tool bar at the bottom of the live view interface to set the default
playback time). Refer to the picture below. Drag the playback progress bar to change the
playback time. You can also click the right-click menu “Instant Playback” in the camera
window and then set the instant playback time to play back the record.

8.2 Playback Interface Introduction

Click on the tool bar at the bottom of the live view interface or click StartPlayback to
go to the playback interface as shown below (click on the tool bar at the bottom of the live
view interface to set the default playback time).

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The added cameras will playback their records in the playback interface automatically. You can
also add the playback camera manually. Click in the playback window to pop up the
“Add Camera” window. Check the cameras in the window and then click “Add” to add
playback camera.

The buttons on the tool bar (area ①) at the bottom of the playback interface are introduced in
the table below.

Button Meaning
Start button. Click it to pop up area ②.
Full screen button. Click it to show full screen; click it again to exit the full
screen.
Screen mode button.
OSD ON button. Click it to enable OSD; click it again to disable OSD.
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Deceleration button. Click it to decrease the playing speed.
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in
single screen mode.
Next frame button. It works only when the forward playing is paused in single
screen mode.

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Button Meaning

Click to step backward 30s and click to step forward 30s.

Click it to show the water mark on the image; click to hide the water
mark.
Event list/tag button. Click it to view the event record of
manual/schedule/sensor/ motion and the tag information.

Open/close POS information.

Backup button. Drag the mouse on the time scale to select the time periods and
cameras, and then click the button to back up the record.
Backup status button. Click it to view the backup status.
Back button. Click it to return.
Full screen motion button.
Draw rectangle. You can search the record of motion detection in the pre-defined
rectangular area.
Draw line. You can search the record of crossing the line after drawing the line.
Draw quadrilateral. You can search the record in this quadrilateral after drawing
it.
Smart playback settings. Click it to set smart playback.

Introduction of area ②:

Button Meaning
Click it to go to record search interface; see 8.4 Record Search, Playback
& Backup for details.
Click it to go to live view interface; see Chapter 5 Live View Introduction
for details.

Click on the playback window to show the tool bar as shown in area ③; right click on the
window to show the menu list. The tool bar and menu list are introduced in the table below.

Button Menu List Meaning

-- Move tool. Click it to move the tool bar anywhere.
Click it to enable audio. You can listen to the camera audio by
Enable Audio
enabling audio.
Snap Click it to snap.
Click it to go to the zoom in interface. The zoom in interface is
similar to that of the camera window in the live view interface.
Click to pause the record playing; click to play the
Zoom In
record. When the record is paused in forward playing mode, you
can click to view the previous frame and click to
view the next frame.

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Click it to add tag. You can play back the record by searching the
Add Tag added tag. Click it and then enter the tag name in the popup
window. Click “Add” to add tag.
Click it to switch the playback camera. Click it and then check the
Switch Camera
camera in the popup window. Click “OK” to change the camera.
Close Camera Click it to close the playback camera.

Introduction of area ④:
Click to set the date; click to set the time and then the playback camera will play
the record from the time you set. You can check the record type as required for record playback;
first you should click on the tool bar at the bottom of the interface to clear all the playback
camera, then check the record type ( : manual record; : sensor based record; :
motion based record; : schedule record; : intelligence record; : POS record) and
finally click in the playback window to add camera for playback (the record time scale
will show the record data of the checked record type only after the above operations).

Introduction of the record time scale (area ⑤):

A tool bar will appear after moving the mouse to the record time scale. Click / to
zoom the timeline; click to recover the timeline to 24 hours’ ratio. Drag the timeline or
slide the scroll wheel of the mouse on the time scale to show the hidden time on the top or
bottom of the timeline. You can also click to show the hidden time on the top of the
timeline or click to show the hidden time on the bottom of the timeline. Drag the slider
at the bottom of the time scale to show the hidden playback cameras.
The record time scale shows different record types with different colors. The green block
stands for manual record, red block stands for sensor based record, yellow block stands for
motion based record, blue block stands for schedule record and cyan block stands for
intelligence record. Click the record block to set the time and then the playback camera will
play the record from the time you set.
Drag the color block on the time scale to select the backup area and then right click the area or
click to pop up a backup information window. Click the “Backup” in the window to pop
up the backup window. Select the device, backup path and backup format and then click the
“Backup” button to start the backup.

8.3 Smart Playback

 Smart Playback Settings
Click to go to the following interface. Set the value of “Speed of non-interest video”
(Please skip this one if you click “Skip non-interest video”), “Speed of interest video” and
“Intrusion percentage”.

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 Smart Playback by Drawing Rectangle

Click and draw a rectangle in the desired area. Then the system will automatically search
the record files of this area. The cyan blocks indicate that there are intelligent recording files.
Move the cursor to such block and click to play the record.

 Smart Playback by Drawing Line

Click and draw a line in the desired area. Then the system will automatically search the
record files about crossing this line. The cyan blocks indicate that there are intelligent
recording files. Move the cursor to such block and click to play the record.

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 Smart Playback by Drawing Quadrilateral

Click and draw a quadrangle in the desired area. Then the system will automatically
search the record files of this area. The cyan blocks indicate that there are intelligent recording
files. Move the cursor to such block and click to play the record.

8.4 Record Search, Playback & Backup

The record data and the snapped pictures can be backed up through network or USB (U disk or
USB mobile HDD). The file system of the backup devices should be FAT32 format.

8.4.1 Search, Playback & Backup by Time-sliced Image

① Click StartSearch and BackupBy Time-sliced Image to go to “By Time-sliced Image”

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tab. There are two view modes: by time and by camera. In the time view mode, a maximum of
64 camera thumbnails can be shown. If the camera thumbnail number is more than 64, the
cameras will be listed directly by their camera name, not the thumbnail. A maximum of 196
camera names can be listed. If the camera name number is more than 196, the time view mode
will be disabled and the camera view mode will be available only.

② Select one camera in the interface and then click the “Open” button.
③ Click the image box to play the record in the small playback box on the left side of the
interface (the box which has image inside indicates that the record data exist).
④ Refer to the picture below. Drag the color blocks on the time scale to select the record data
and then click the “Backup” button to pop up the “Record Backup” window as shown below.
Select the device name, backup format and path and then click the “Backup” button to start the
backup.

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Note: If you back up the record in private format, the system will back up a RPAS player to USB
device automatically. The private format record can be played by RPAS player only.

⑤ Click the “Playback” button to play the record in the playback interface (refer to 8.2
Playback Interface Introduction for details). Click “Close” to close the interface.

Time Slice Mode Selecting:

Method One: Click the “Year”, “Month” or “Day” button under the record time scale to select
the time slice mode. In “Day” mode, click / on the left/right side of the time scale
to view the record of the last/next day; click “Minute” in the “Picture” option under the time
scale to select “Minute” mode (in “Minute” mode, click the time scale to change the time of the
60 display windows) and click “Hour” to select “Hour” mode.
Method Two: Click beside “Camera Thumbnail” on the left top corner of the interface
to select the time slice mode.
Method Three: Right-click the mouse on any area of the time-sliced interface to go back to the
upper interface.

8.4.2 Smart Search

① Click StartSearch and BackupSmart Search to go to “Smart Search” tab as shown
below.
Behavior Detection: when you select the smart playback mode, the system will analyze the
video including the motion detection, tripwire and intrusion detection.
② Click “Behavior”. Set the searching time period and you will search the channel which has

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the intelligence detection record.

③ Check the channel and select the smart playback.
④ Set the backup time and select the channel to backup.

: Smart playback settings button. Click it to set intrusion percentage.

: Full screen motion button.
: Motion button.
: Draw line button. You can search the record of crossing the line after drawing the line.
: Draw quadrilateral. You can search the record in this quadrilateral after drawing it.

8.4.3 Search, Playback & Backup by Time

① Click StartSearch and BackupBy Time to go to “By Time” tab as shown below.
② Click on the bottom of the interface to add playback camera. Click “Modify” on the
top right corner of the camera window to change the camera and click “Clear” to remove the
camera.
③ Click the camera window to play the record in the small playback box on the left side of the
interface. You can set the date on the top left of the interface, check the event type as required
and click the time scale or click under the time scale to set the time. The camera window
will play the record according to the time and event type you set.
④ Drag the color blocks on the time scale to select the record data (or click the “Set Backup
Time” button on the bottom left corner of the interface to set the backup start time and end time)
and then click the “Backup” button for record backup. Click the “Playback” button to play the
record in the playback interface.

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8.4.4 Search, Playback & Backup by Event

Some models may support searching POS event.
① Click StartSearch and BackupBy Event to go to “By Event” tab as shown below.

② Check the event type in the interface as required.

③ Click to set the start time and end time on the top left of the interface.
④ Check cameras on the left side of the interface or check “All” to select all the cameras and
then click to search the record. The searched record will be displayed in the list.
⑤ Click in the list to play back the record in the popup window. Click to back up

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one record data or check multiple record data in the list and then click the “Backup” button for
record batch backup.
⑥ Select one record data in the list and then click the “Playback” button to play the record in
the playback interface.

8.4.5 Search & Playback by Tag

Only if you add the tags can you play the record by tag search. Click StartPlayback to go to
the playback interface and then click on the bottom of the camera window to add tag
when you want to mark the playback time point of the selected camera.
Click StartSearch and BackupTag Management to go to “Tag Management” tab.

Click in the interface to play the record. Click to edit the tag name. Click to
delete the tag.

8.4.6 Image Management

Click StartSearch and BackupImage Management to go to “Image Management” tab. The
system will display all the snapped images automatically in the list.

Click to delete the image. Click to pop up the “Export” window. Select the device
name and save path in the window and then click the “Save” button.
Click to pop up the “View Image” window. Click to export the image. Click
to view the previous image; click to view the next image; click to delete the image;
click to play all the images.

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8.4.7 View Backup Status

Click StartSearch and BackupBackup Status or click on the tool bar at the bottom of
the playback interface to view the backup status.

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9 Alarm Management
9.1 Sensor Alarm
To complete the entire sensor alarm settings, you should enable the sensor alarm of each
camera and then set up the alarm handling of each camera.
① Click StartSettingsAlarmSensor Alarm to go to the following interface.

② Select the alarm type (NO or NC) according to trigger type of the sensor.
③ Enable the sensor alarm of each camera.
④ Check the “Record”, “Snapshot”, “Push”, “Alarm-out” and “Preset” and enable or disable
the “Buzzer”, “Pop-up Video”, “Pop-up Message Box” and “E-mail” as required.
⑤ Click “Apply” to save the settings.

The configuration steps of the above mentioned alarm linkages are as follows.
Duration: it refers to the interval time between the adjacent motion detections. For instance, if
the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as a continuous movement; otherwise it will
be considered as a single motion.
Record: check it and then the “Trigger Record” window will pop up automatically (you can
also click the “Configure” button to pop up the window). Select camera on the left side and
then click to set the camera as the trigger camera. Select trigger camera on the right side
and then click to cancel the trigger camera. Click the “OK” button to save the settings.
The trigger cameras will record automatically when the sensor alarm is triggered.
Snapshot: check it and then the “Trigger Snapshot” window will pop up automatically.
Configure the trigger camera in the window. The trigger cameras will snap automatically when
the sensor alarm is triggered.
Push: check it and choose ON or OFF. If it is ON, the system will send messages when the
sensor alarm is triggered.
Alarm-out: check it and then the “Trigger Alarm-out” window will pop up automatically.
Configure the trigger alarm-out in the window. The system will trigger the alarm-out

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automatically when the sensor alarm is triggered. You need to set the delay time and the
schedule of the alarm outputs. See 9.5.1 Alarm-out for details.
Preset: check it and then the “Trigger Preset” window will pop up automatically. Configure the
trigger preset of each camera. To add presets, please see 6.2 Preset Setting for details.
Buzzer: if enabled, the system will begin to buzz when the sensor alarm is triggered. To set the
delay time of the buzzer, please see 9.5.4 Buzzer for details.
Pop-up Video: After camera setting, the system will pop up the corresponding video
automatically when the sensor alarm is triggered. To set the duration time of the video, please
see 9.5.3 Display for details.
Pop-up Message Box: if enabled, the system will pop up the corresponding alarm message box
automatically when the sensor alarm is triggered. To set the duration time of the message box,
please see 9.5.3 Display for details.
E-mail: if enabled, the system will send an e-mail when the sensor alarm is triggered. Before
you enable the email, please configure the recipient’s e-mail address first (see 11.1.5 E-mail
Configuration for details).

9.2 Motion Alarm

Motion Alarm: when the motion object appears in the specified area, it will trigger the alarm.
You should enable the motion of each camera first and then set the alarm handling of the
camera to complete the whole configuration of the motion alarm.

9.2.1 Motion Configuration

① Click StartSettingsCameraMotion to go to the following interface.

② Select the camera, enable the motion and set the sensitivity and duration of the camera.
Sensitivity: the higher the value is, the more sensitive it is to motion. You should adjust the
value according to the practical conditions since the sensitivity is influenced by color and time
(day or night).
Duration: it refers to the interval time between the adjacent motion detections. For instance, if

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the duration time is set to 10 seconds, once the system detects a motion, it will go to alarm and
would not detect any other motion (specific to camera) in 10 seconds. If there is another motion
detected during this period, it will be considered as a continuous movement; otherwise it will
be considered as a single motion.
③ Drag the camera image to set the motion area. You can set more than one motion area.
Click “All” to set the whole camera image as the motion area. Click “Reverse” to swap the
motion area and the non-motion area. Click “Clear” to clear all the motion areas.
④ Click “Apply” to save the settings. Click “Processing Mode” to go to the alarm handling
configuration interface of the motion alarm.

9.2.2 Motion Alarm Handling Configuration

① Click StartSettingsAlarmMotion Alarm to go to the following interface.

② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”,

“Pop-up Video” and “E-mail”. The alarm handling setting of motion alarm is similar to that of
the sensor alarm (see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Motion Settings” to go to the motion
configuration interface.

9.3 Intelligence Alarm

9.3.1 Object Detection
Object Detection Configuration:
① Click StartSettingsCameraIntelligent AnalyticsObject Detection to go to the
following interface.
② Select the camera, enable the object detection and set the duration and detect type. There

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are two detect types: Abandoned object and missing object.

Abandoned object: Alarms will be triggered if there are articles left in the pre-defined
detection area.
Missing object: Alarms will be triggered if there are articles missing in the detection area
drawn by the users.
③ Select the alarm area. A maximum of 4 alarm areas can be set.
④ Draw the alarm area of the object detection. Refer to the interface as shown above. Check
“Draw Area” and then click around the area where you want to set as the alarm area in the
image (the alarm area should be a closed area). Uncheck the “Draw Area” if you finish the
drawing. Click the “Clear” button to delete the alarm area.
⑤ Click “Apply” to save the settings.
⑥ Click “Processing Mode” to go to the alarm handling configuration interface of object
detection.

Object Detection Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmObject Detection to go to the
following interface.

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② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”,

“Pop-up Video” and “E-mail”. The alarm handling setting of object detection alarm is similar
to that of the sensor alarm (see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Object Config” to go to the object
detection configuration interface.

9.3.2 Exception
Exception Configuration:
① Click StartSettingsCamera Intelligent Analytics Exception to go to the following
interface.

② Select the camera and enable the relevant detection as needed.

Scene Change: Alarms will be triggered if the scene of the monitor video has changed.
Video Blurred: Alarms will be triggered if the video becomes blurry.
Video Color Cast: Alarms will be triggered if the video becomes obscured.
③ Set the sensitivity of the exception detection.
④ Click “Apply” to save the settings.
⑤ Click “Processing Mode” to go to the alarm handling configuration interface of exception
detection.

Exception Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmException to go to the interface.

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② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”,

“Pop-up Video” and “E-mail”. The alarm handling setting of exception detection alarm is
similar to that of the sensor alarm (see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Exception Config” to go to the
exception detection configuration interface.

9.3.3 Tripwire
Tripwire/Line Crossing Configuration:
Alarms will be triggered if someone or something crosses the pre-defined alarm line.
① Click StartSettingsCamera Intelligent Analytics Tripwire to go to the following
interface.

② Select the camera, enable the line crossing detection and set the duration.
③ Select the direction.
Direction: A<->B, A->B and A<-B optional. It is the crossing direction of the intruder who
crosses over the alert line.
A<->B: the alarm triggers when the intruder crosses over the alert line from B to A or from A
to B.

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A->B: the alarm triggers when the intruder crosses over the alert line from A to B.
A<-B: the alarm triggers when the intruder crosses over the alert line from B to A.
Note: For the analog camera, only A<->B can be set.
④ Draw line. Refer to the interface as shown above. Check “Draw line” and then drag the
mouse in the image to draw an alert line. Uncheck the “Draw line” if you finish the drawing.
Click the “Clear” button to delete the alert line.
⑤ Click “Apply” to save the settings.
⑥ Click “Processing Mode” to go to the alarm handling configuration interface of line
crossing detection.

Line Crossing Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmLine Crossing to go to the following
interface.

② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”,

“Pop-up Video” and “E-mail”. The alarm handling setting of line crossing alarm is similar to
that of the sensor alarm (see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Crossing Config” to go to the line
crossing configuration interface.

9.3.4 Intrusion Detection

Intrusion Configuration:
Alarms will be triggered if someone or something intrudes into the pre-defined area.
① Click StartSettingsCamera Intelligent Analytics Intrusion Detection to go to the
following interface.

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② Select the camera, enable the intrusion detection and set the duration.
③ Select the alarm area. Up to 4 alarm areas can be set up.
④ Draw the alarm area of the intrusion detection. Refer to the interface as shown below.
Check “Draw Area” and then click around the area where you want to set as the alarm area in
the image (the alarm area should be a closed area). Uncheck the “Draw Area” if you finish the
drawing. Click the “Clear” button to delete the alarm area.
⑤ Click “Apply” to save the settings.
⑥ Click “Processing Mode” to go to the alarm handling configuration interface of intrusion
detection.

Intrusion Detection Alarm Handling Configuration:

① Click StartSettingsAlarmIntelligence AlarmIntrusion Detection to go to the
following interface.

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② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”,

“Pop-up Video” and “E-mail”. The alarm handling setting of intrusion detection alarm is
similar to that of the sensor alarm (see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings. You can click “Intrusion Config” to go to the intrusion
detection configuration interface.

9.4 Exception Alarm

9.4.1 IPC Offline Settings
① Click StartSettingsAlarmExceptionIPC Offline Settings to go to the interface as
shown below.

② Enable or disable “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”, “Pop-up Video”,

“Pop-up Message Box” and “E-mail”. The IPC Offline Settings are similar to that of the sensor
alarm (see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings.

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9.4.2 Video Loss Settings

① Click StartSettingsAlarmExceptionVideo Loss Settings to go to the interface as
shown below.

② Enable or disable “Record”, “Snapshot”, “Push”, “Alarm-out”, “Preset”, “Buzzer”,

“Pop-up Video”, “Pop-up Message Box” and “E-mail”. The Video Loss Settings are similar to
that of the sensor alarm (see 9.1 Sensor Alarm for details).
③ Click “Apply” to save the settings.

9.4.3 Exception Handling Settings

① Click StartSettingsAlarmExceptionException Handling Settings to go to the
interface as shown below.
② Enable or disable “Alarm-out”, “Buzzer”, “Pop-up Message Box” and “E-mail”. The
exception handling settings are similar to that of the sensor alarm (see 9.1 Sensor Alarm for
details).
③ Click “Apply” to save the settings.

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9.5 Alarm Event Notification

9.5.1 Alarm-out
① Click StartSettingsAlarmEvent Notification to go to the following interface.

② Set the delay time and the schedule of each alarm-out. You can click “Edit Schedules” to
edit the schedules (see 7.3.1 Add Schedule for details).
③ Click “Apply” to save the settings. You can click “Test” to test the alarm output.

9.5.2 E-mail
Click StartSettingsAlarmEvent NotificationE-mail to go to the e-mail configuration
interface. Set the e-mail address of the recipients. See 11.1.5 E-mail Configuration for details.

9.5.3 Display
Click StartSettingsAlarmEvent NotificationDisplay to go to the display configuration
interface. Set the duration time of the pop-up video and the pop-up message box. Click “Apply”
to save the settings.

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9.5.4 Buzzer
Click StartSettingsAlarmEvent NotificationBuzzer to go to the buzzer configuration
interface. Set the delay time of the buzzer and then click “Apply” to save the setting. You can
click “Test” to test the buzzer.

9.5.5 Push Message

Click StartSettingsAlarmEvent NotificationPush Message to go to the interface as
shown below. Check “Enable”, choose the push schedule and then click the “Apply” button to
save the settings. If Push Server is online, it will push messages to the mobile clients.

9.5.6 Alarm Server

Go to AlarmAlarm Server interface as shown below.
Enable the alarm server and enter server address and port of the alarm server. Then select
protocol. If “Send Heartbeat” is enabled, set the interval times. After that, test the effectiveness
of the alarm server. Having tested successfully, please click “Apply”. When an alarm occurs,

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the device will transfer the alarm event to the alarm server. If an alarm server is not needed,
there is no need to configure this section.

9.6 Manual Alarm

Click on the tool bar at the bottom of the live view interface to pop up a window. Click
“Trigger” to start alarm. Click “Clear” to stop alarm.

9.7 View Alarm Status

Click StartSettingsAlarmAlarm Status or click on the tool bar at the bottom of the
live view interface to view the alarm status.

Click the “Clear” button to stop the buzzer when the buzzer alarm happens. Click to
view the detail information as shown below.

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If the exception information is more than one page, you can enter the number in the box and
then click to jump to the specified page. Click / to view the exception
alarm information in the previous/next page. Click to play the alarm record.

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10 Account & Permission Management

10.1 Account Management
Click StartSettingsAccount and AuthorityAccountEdit User to go to the interface as
shown below.

Area ① displays the user permissions. Area ② displays the user list. Click the user in the list
to display its user permissions in area ①.
There are three default permission groups (“Administrator”, “Advanced” and “Common”)
available when adding accounts. You can manually add new permission group (see 10.3.1 Add
Permission Group for details).
Only admin and the users that have the “Account and Authority” permission can manage the
system’s accounts. Group “Administrator” owns all the permissions displayed in area ①
except “Account and Authority” and its permissions cannot be changed while the permissions
of “Advanced” and “Common” can be changed.

10.1.1 Add User

① Click StartSettingsAccount and AuthorityAccountAdd User or click
beside the search box to pop up the window as shown below.

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② Set the username, password and group. The e-mail address and MAC address are optional
(enter the MAC address after you check it). Click “Add” to add the user.
If the password security level is changed, please follow the tips shown in interface to set the
password. (To set the password security level, please click Account and AuthorityPassword
Security)

10.1.2 Edit User

Click StartSettingsAccount and AuthorityAccountEdit User and then click in
the user list or double click the user to edit the user information. Click to delete the user
(the user admin cannot be deleted).

 Edit Security Question

You can set password security only for admin. Click “Edit Security Question” and then set
questions and answers in the popup window. If you forget the password for admin, please refer
to Q4 in Appendix A FAQ for details. The passwords of other users can be recovered by admin
or the users that have the “Account and Authority” permission.

 Modify Password
Only the password of admin can be modified. Click “Modify Password” to pop up a window.

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Enter the current password and then set new password. Click “OK” to save the settings.

 Modify Pattern Lock

Some models may not support this function.
Click “Modify Pattern Lock” to pop up a window.

Enter the current password and then check “Enable” to set pattern lock.

 Recover Password
Click “Recover Password” to reset the password to 123456.

 Edit User
Click “Edit User” to pop up the window as shown below. The admin is enabled, its permission
control is closed and permission group cannot be changed by default. You can enable or disable
other users (if disabled, the user will be invalid), open or close their permission control (if
closed, the user will get all the permissions which admin has) and set their permission groups.
Click “OK” to save the settings.

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10.2 User Login & Logout

Login: Click StartLogin or directly click the preview interface and then select username and
enter the password in the popup window. Click the “Login” button to log in the system.
Logout: Click StartLogout or click StartShutdown to pop up the “Shutdown” window.
Select “Logout” in the window and then click “OK” to log out the system.

10.3 Permission Management

10.3.1 Add Permission Group
Click StartSettingsAccount and AuthorityAccountEdit Permission Group to go to the
interface as shown below.

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Click to add permission group. Set the group name, check the permissions as required
and then set the “Local” and “Remote” permissions. Click “Add” to save the settings.

10.3.2 Edit Permission Group

Go to “Edit Permission Group” interface and then click in the group list to edit the
permission group (the operations of the “Edit Permission Group” are similar to that of the “Add
Permission Group”, please see 10.3.1 Add Permission Group for details). Click to save
the group as another group. Click to delete the permission group. The three default
permission groups (“Administrator”, “Advanced” and “Common”) cannot be deleted.

10.4 Black and White List

① Click StartSettingsAccount and AuthoritySecurity to go to the following interface.

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② Check “Enable” and then choose “Enable Allow List (white list)” or “Enable Block List
(black list)” (the PC client of which the IP address is in the allow list can access DVR remotely
while the PC client in the block list cannot).
③ Add IP/IP segment/MAC. Click “Add IP” or “Add MAC” and then check “Enable” in the
popup window (only if you check it can the IP/IP segment/MAC you add be effective). Enter
the IP/IP segment/MAC and then click “OK”. In the above interface, click to edit IP/IP
segment/MAC, click to delete it. Click “Apply” to save the settings.

10.5 Preview On Logout

Click StartSettingsAccount and AuthoritySecurityPreview On Logout to go to the
following interface.
Set a camera and then enable or disable the preview permission on logout as required. If a
camera’s preview permission on logout is “ON”, you can view the live image of the camera
when the system is logged out, or the live image of the camera cannot be seen when logged
out.

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10.6 Password Security

Click StartSettingsAccount and AuthoritySecurityPassword Security to go to the
following interface.

In this interface, you can set the level and expiration time of the password.
Level: 4 levels—weak, medium, strong, stronger.
Expiration Time: 4 options --Never expire, 30 days, 90 days or 180.

10.7 View Online User

Click StartSettingsAccount and AuthorityUser Status to view the online user
information (you can view the online user name, login type, IP address and login time; click
to pop up a window showing the preview occupied channel number and playback
occupied channel number).

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11 Device Management
11.1 Network Configuration
11.1.1 TCP/IP Configuration
Click StartSettingsNetworkTCP/IP to go to the following interface. Check “Obtain an
IPv4 address automatically”, “Obtain an IPv6 address automatically” and “Obtain DNS
automatically” to get the network addresses automatically, or manually enter the network
addresses. You can modify the MTU value according to the network condition (MTU,
Maximum Transmission Unit, can be modified according to network condition for higher
network transmission efficiency). Click “Apply” to save the settings.

 Multiple Ethernet Ports Setting

If the DVR has two network ports or above, you can select the network work pattern as
required.
Network Fault Tolerance:
The two network ports will be bound to one IP address if you select the “Network Fault
Tolerance” pattern. There are many advantages of this work pattern: 1. increase the bandwidth;
2. form a network redundant array to share the load. When a failure happens to one network
port, the other port will take over the entire load immediately. The takeover process is seamless
and the network service will not be broken off.

If “Network Fault Tolerance” is selected, check “Obtain an IPv4 address automatically”,

“Obtain an IPv6 address automatically” and “Obtain DNS automatically” to get the network
addresses automatically, or manually enter the network addresses; select one Ethernet port as
the primary card and then click “Apply” to save the settings.

Multiple Address Setting:

If “Multiple Address Setting” is selected, the IP addresses of the two Ethernet ports should be
set respectively.

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Check “Obtain an IPv4 address automatically”, “Obtain an IPv6 address automatically” and
“Obtain DNS automatically” to get the network addresses automatically, or manually enter the
network addresses; select one NIC card connected to the Internet as the default route and then
click “Apply” to save the settings.

11.1.2 Port Configuration

Click StartSettingsNetworkPort to go to the interface as shown below. Enter the HTTP
port, HTTPS Port, server port, RTSP and POS port of the DVR, enable “Anonymous” as
required and then click “Apply” to save the settings.

HTTP Port: the default HTTP port of the DVR is 80. The port number can be changed to
others like 81. The port is mainly used to client remote access. If you want to access the DVR
through a web browser, you should enter IP address plus HTTP port in the address bar like
http://192.168.11.61:81.
HTTPS Port: the default HTTPs port of the DVR is 443.
HTTPs provides authentication of the web site and protects user privacy. You can enter IP
address plus HTTP port in the address bar of the web browser. Then enter username and
password to log in. Click Functional PanelNetworkHTTPS to go to the following interface.
There are three ways to enable HTTPs service.

A. Create a private certificate.

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① Select “Create a private certificate”.

② Click “Create”.
③ Fill out the corresponding information in the above creation box. Enter the country (only
two letters available), domain (DVR’s IP address/domain), validity date, password,
province/state, region and so on.
④ Click “OK”.
⑤ Check “Enable” checkbox.
⑥ Click “Apply” to save the setting.

B. Install a signed certificate

① Check “Signed certificate already….”.

② Click “Browse” to select the certificate you want to import.
③ Click “Import”.
④ Check “Enable”.
⑤ Click “Apply” to save the settings.

Please note that the certificate uploaded here shall be a certificate with private key.
How to attach the private key to the certificate?
Please open the certificate and the private key files with the editor (like Notepad++) and then
copy the private key to the certificate.

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C. Create a certificate request

① Check “Create a certificate request”.

② Click “Create”.
③ Fill out the corresponding information in the above creation box. Enter the country (only
two letters available), domain (DVR’s IP address/domain), validity date, password,
province/state, region and so on.
④ Click “OK”. Then a certificate request file (CSR) will be created.
⑤ Click “Export” to export the certificate request file. Then send this file to the trusted
third-party CA to apply a signed certificate.
⑥ Click “Browse” and select the signed certificate issued by the CA and then import this
certificate.
⑦ Click “Enable”.
⑧ Click “Apply” to save the settings.

After that, the device can be accessed by entering https://IP: https port via the web browser (eg.
https://192.168.1.201:443).

Server Port: the default server port of the DVR is 6036. The server port number can be
changed as required. The port is mainly used in network video management system.
RTSP Port: RTSP real-time stream protocol can be used to control the sending of real-time
data. By media player which supports the RTSP real-time stream protocol, you can view the
live images synchronously. The default RTSP port is 554 and it can be changed as needed.
POS Port: the default POS port of the DVR is 9036.

Note: The HTTP port and server port of the DVR should be mapped to the router before you access
the DVR via WAN.

11.1.3 PPPoE Configuration

Click StartSettingsNetworkPPPoE to go to the interface as shown below. Check
“Enable” in “PPPoE Settings” and then enter the username and password obtained from the

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dealer. Click “Apply” to save the settings.

11.1.4 DDNS Configuration

The DDNS is used to control the dynamic IP address through domain name. You can access the
DVR easily if the DDNS is enabled and configured.
Click StartSettingsNetworkDDNS to go to the interface as shown below.

Check “Enable” and then select the DDNS type. Enter the server address, domain name,
username and password according to the selected DDNS type. Click “Test” to test
the effectiveness of the input information. Click “Apply” to save the settings. After that, the
successful connection status can be viewed.
Note: Only when the DDNS type is “dyndns”, can the heartbeat interval be configurable.
You will have to enter the server address and domain name if some DDNS types are selected.
Go to the relative DNS website to register domain name and then enter the registered domain
information here). Now we take www.dvrdydns.com for example.

① Enter www.dvrdydns.com in the address bar to visit its DNS website.

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② Click Registration to go to the interface as shown below. Set the DDNS account
information (username, password and so on) and then click Submit to save the account.

③ Create domain name and then click Request Domain.

④ After you successfully request your domain name, you will see your domain name
information in the list.

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⑤ Click StartSettingsNetworkDDNS to go to DDNS setting interface. Enable DDNS

and then select the www.dvrdydns.com DDNS type. Enter the registered username, password
and domain name and then click “Apply”.
⑥ Map the IP address and HTTP port in the router (you can skip this step if UPnP function is
enabled).
⑦ Enter the registered domain name plus HTTP port like http://www.xxx.dvrdydns.com:81
in the address bar and then press Enter key to go to the web client.

11.1.5 E-mail Configuration

Click StartSettingsNetworkE-mail to go to the following interface.

Enter the sender’s name, e-mail address, SMTP server and SMTP port (you can click “Default”
to reset the SMTP port to the default value) and then enable or disable the SSL and attaching
image. Select the username (the username list will be updated automatically according to the
email address you enter) and enter the password of the sender and then click “Apply” to save
the settings (you don’t have to enter the username and password if “Anonymous Login” is

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enabled). Click “Test” to pop up a window. Enter the e-mail address of the recipient in the
window and then click the “OK” button. The e-mail address of the sender will send an e-mail
to the recipient. If the e-mail is sent successfully, it indicates that the e-mail address of the
sender is configured correctly.
Click “Edit Recipient” to go to the following interface.

Click “Add” and then enter the recipient’s e-mail address and select the schedule (if a schedule
is selected, the system will send the alarm email and the recipient will receive it only in the
selected schedule time) in the popup window. Click “Add” in the window to add the recipient.
You can also change the recipient’s receiving schedule by clicking in the “Schedule”
column. Click to delete the recipient in the list. Click “Apply” to save the settings. Click
“Edit Sender” to go to the e-mail configuration interface of the sender.

11.1.6 UPnP Configuration

By UPnP you can access the DVR through the web client which is in WAN via router without
port mapping.
① Click StartSettingsNetworkUPnP to go to the following interface.
② Make sure the router supports UPnP function and the UPnP is enabled in the router.
③ Set the DVR’s IP address, subnet mask and gateway and so on corresponding to the router.
④ Check “Enable” in the interface as shown below and then click “Apply”.

Click “Refresh” to refresh the UPnP status. If the UPnP status were still “Invalid UPnP” after
refreshing it for many times, the port number would be wrong. Please change the mapping type
to “Manual” and then click to modify the port until the UPnP status turns to “Valid
UPnP”. Refer to the following picture. You can view the external IP address of the DVR. Enter
the external IP address plus port in the address bar to access the DVR such as
http://183.17.254.19:81.

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11.1.7 NAT Configuration

Click StartSettingsNetworkNAT to go to the interface for NAT configuration. Check
“Enable” and then select the NAT server address. Click “Apply” to save the settings.

You can scan the QRCode through mobile APP which is installed in the mobile phone or tablet
PC to quickly add the device to the server list of the mobile APP.
Access Type: NAT or NAT2.0 can be selected.
Note: If you want to use cloud upgrade, you must enable NAT2.0.

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11.1.8 802.1X
If it is enabled, the DVR data can be protected. When the DVR is connected to the network
protected by the IEEE 802.1X, user authentication is needed.

To use this function, the DVR shall be connected to a switch supporting 802.1x protocol. The
switch can be considered as an authentication system to identify the device in a local network.
If the DVR connected to the network interface of the switch has passed the authentication of
the switch, it can be accessed via the local network.
Protocol type and EAPOL version: Please use the default settings.
User name and password: The user name and password must be the same with the user name
and password applied for and registered in the authentication server.

11.1.9 FTP Configuration

Some models may not support this function.
Click StartSettingsNetworkFTP to go to the interface for FTP configuration. Check
“Enable” and enter the server name, port, username and password, max file size and remote
directory.
After that, you can choose the video records, images and alarm information to upload as
needed in this interface.

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11.1.10 Platform Access

Some models may not support this function.
This function is mainly used for connecting ECMS/NVMS. The setting steps are as follows.
Click StartSettingsNetworkPlatform Access to go to the interface.
Platform Access
① Set “Access Type” as “Platform Software” and select “Enable” as shown below.
② Check the IP address and port of the transfer media server in the ECMS/NVMS. The
default server port for auto report is 2009. If it is modified, please go to the transfer media
interface to check.
③ Enable the auto report in the ECMS when adding a new device. Then self-define device
ID and fill out the remaining information of the device in the ECMS/NVMS.
④ Enter the above-mentioned server address, port and report ID in the server interface. Then
click the “Apply” button to save the settings. Now the ECMS/NVMS system will
automatically connect this device.

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11.1.11 3G/4G (Optional)

① Plug in the USB wireless device with SIM card.
② Click StartSettingsNetwork 3G/4G to go to the interface for wireless settings.

③ Enable 3G/4G function.

④ Choose the 3G/4G type as needed.
⑤ Click “Network Status” to view the 3G/4G connection status and get the IP address.

11.1.12 Wi-Fi (Optional)

① Plug in the USB Wi-Fi search device.
② Click StartSettingsNetwork Wi-Fi to go to the interface for wireless settings.
③ Enable Wi-Fi function. Click “Refresh” and then the system will automatically search
wireless routers.

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④ Choose the desired wireless router and then click “Connect”.

⑤ Enter the key/password in the Wi-Fi connection box and then click “Connect”. The
connection status will be displayed after the Wi-Fi is connected.
⑦ Exit the Wi-Fi connection interface, you can view the detailed Wi-Fi information, such as
IP address, gateway, etc.

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11.1.13 SNMP (Optional)

① Click StartSettingsNetworkSNMP to go to the interface for SNMP configuration.

② Check SNMPv1or SNMPv2 to enable this function.

③ Set the port of the SNMP.
④ Set the trap address and the trap port.
⑤ Click “Apply” to save the settings.
Trap Address: The IP address of SNMP host.
Trap Port: The port of SNMP host.

Tips: Before setting the SNMP, please download the SNMP software and manage to receive
the device information via SNMP port. By setting the trap address, the device is allowed to
send the alarm event and exception message to the monitoring center.

11.1.14 Cloud Upgrade

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Note: Before you use cloud upgrade, please enable NAT2.0.

① Click StartSettingsNetworkCloud Upgrade as shown below.

② Select “Accept Notification Only” or click “Check for Updates” to check whether the
current version is the latest. If your software version is not the latest, click “Upgrade” to
download and upgrade from the cloud server.
③ Please don’t power off during the upgrade process.

11.1.15 View Network Status

Click StartSettingsNetworkNetwork Status to view the network status or click on
the tool bar at the bottom of the live view interface to view network status conveniently.

11.2 Basic Configuration

11.2.1 Common Configuration
Click StartSettingsSystemBasicGeneral Settings to go to the following interface.

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Set the device name, device No., language, video format and main output resolution. Enable or
disable wizard, “Log In Automatically”, “Log Out Automatically” (if checked, you can set the
wait time) “App Live Self-Adaption” and “Dwell Automatically” (if checked, you can set the
wait time). Click “Apply” to save the settings.

Device Name: The name of the device. It may display on the client end or CMS that help user
to recognize the device remotely.
Video Format: Two modes: PAL and NTSC. Select the video format according to the camera.
Spot: If the DVR supports spot output, you can enable spot output. Connect the spot output
device to the DVR and then set the spot output (see 5.2.4 Spot View for details).
Dwell Automatically: Switch automatically. Check it and set “wait time”.The system will
switch images automatically if it is not operated during the time you set.

11.2.2 Date and Time Configuration

Click StartSettingsSystemBasicDate and Time to go to the interface as shown below.
Set the system time, date format, time format and time zone of the DVR. The default time zone
is GMT+08 Beijing, Hong Kong, Shanghai, Taipei. If the selected time zone includes DST, the
DST of the time zone will be checked by default. Click “Apply” to save the settings.
You can manually set the system time or synchronize system time with network through NTP.
Manual: select “Manual” in the “Synchronous” option and then click after the “System
Time” option to set the system time.

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NTP: select “NTP” in the “Synchronous” option and then choose the NTP server.

11.2.3 Recorder OSD Settings

Click StartSettingsSystemBasicRecorder OSD settings to go to the following
interface. OSD name and icon can be enabled here.

11.3 Factory Default

Click StartSettingsSystemMaintenanceFactory Default to go to the following
interface. Please choose the item as needed.

Note: Resetting to the factory default settings will not change time zone.

11.4 Device Software Upgrade

You can click StartSettingsSystemInformationBasic to view MCU, kernel version and
firmware version and so on. Before upgrade, please get the upgrade file from your dealer.
The upgrade steps are as follows:
① Copy the upgrade software (.tar) into the USB storage device.
② Insert the USB storage device into the USB interface of the DVR.

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③ Click StartSettingsSystemMaintenanceUpgrade to go to “Upgrade” interface.

Select the USB device in “Device Name” option and go to the path where the upgrade software
exists. Select the upgrade software and then click “Upgrade”. The system may automatically
restart during upgrading. Please wait for a while and do not power off the DVR during
upgrading.
Note: The file system of the USB mobile device which is used for upgrading, backing up and
restoring should be FAT32 format.

11.5 Backup and Restore

You can back up the configuration file of the DVR by exporting the file to other storage
devices; you can recover the configuration to other DVRs which are of the same model with
the DVR by importing the configuration file to other DVRs for time saving.

Insert the USB storage device into the USB interface of the DVR and then click
StartSettingsSystemMaintenanceBackup and Restore to go to the interface.

 Backup
Select the USB device in “Device Name” option; go to the path where you want to store the
configuration backup file and then click the “Backup” button; finally click the “OK” button in
the popup window.

 Recover
Select the USB device in “Device Name” option; find the configuration backup file and then
click the “Recover” button; finally click the “OK” button in the popup window.

11.6 Restart Automatically

You can set the automatic restart time for the DVR to maintain it regularly. Click
StartSettingsSystemMaintenanceAuto Maintenance to go to the interface as shown
below. Enable auto maintenance, set the interval days and point of time and then click “Apply”
to save the settings. The DVR will restart automatically at the pointed time every interval days.

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11.7 View Log

Click StartSettingsSystemMaintenanceView Log to go to the log view interface.
Select the log main type, click to set start time and end time and then click the “Search”
button. The searched log files will be displayed in the list.

Choose the log file in the list and then click the “Export” button to export the log file. Click
on the “Content” title bar to pop up a menu list. Check contents in the menu list and then
the log list will show the checked log contents only. Click to play the video log.

11.8 View System Information

Click StartSettingsSystemInformation and then click the corresponding menu to view
the “Basic”, “Camera Status”, “Alarm Status”, “Record Status”, “Network Status” and “Disk”
information of the system.

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12 Remote Surveillance
12.1 Mobile Client Surveillance
① Enable NAT in the DVR. Refer to 11.1.7 NAT Configuration for details.
② Download and install the mobile client “SuperLive Plus” into the mobile device with the
Android or iOS system.
③ Run the mobile client, go to the “Server List” interface and then click to scan the
QRCode of the DVR (Go to StartSettingsNetworkNAT to view the QRCode of the
DVR).

12.2 Web LAN Access

① Click StartSettingsNetworkTCP/IP to go to the “TCP/IP” interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the DVR.
② Open a web browser on your computer, enter the IP address of the DVR in the address bar
and then press enter to go to the login interface as shown below. You can change the display
language on the top right corner of the login interface. Enter the username and password of the
DVR in the interface and then click “Login” to go to the live view interface.

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Notes: 1. Please make sure that the IP address of the DVR and the computer are both in the same
local network segment. For example, supposing that the IP address of the computer is
192.168.1.41, the IP address of the DVR shall be set to 192.168.1.XXX.
2. If the HTTP port of the DVR is not 80, but other number instead, you need to enter the IP
address plus port number in the address bar of the web browser when accessing the DVR over
network. For example, the HTTP port is 81. You should enter http://192.168.1.42:81 in the
address bar of the web browser.

12.3 Web WAN Access

 NAT Access
① Set the network of the DVR. Please refer to 11.1.1 TCP/IP Configuration for details.
② Enable NAT 1.0/2.0. Please refer to 11.1.7 NAT Configuration for details.
③ Open a web browser on your computer, enter the NAT server address www.autonat.com in
the address bar and then press enter to go to the interface as shown below (download and install
the relative plugin according to the popup tip if you access the DVR through NAT for the first
time).

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Enter the serial number (click on the tool bar at the bottom of the live view interface to
see the serial number of the DVR), user name (the user name of the DVR, admin by default)
and password of the DVR, select the display language on the top right corner of the interface
and then click the “Login” button to go to the web client interface.

 PPPoE Access
① Click StartSettingsNetworkPPPoE to go to the “PPPoE” interface. Check “Enable”
in the “PPPoE settings” and then enter the username and password you get from your ISP.
Click “Apply” to save the settings.
② Click StartSettingsNetworkNetwork Status to view the IP address of the DVR.
③ Open a web browser on your computer, enter the IP address of the DVR like
http://210.21.229.138 in the address bar and then press enter to go to the login interface. Enter
the username and password of the DVR in the interface and then click “Login” to go to the live
view interface.

 Router Access
① Click StartSettingsNetworkTCP/IP to go to the “TCP/IP” interface. Set the IP
address, subnet mask, gateway, preferred DNS and alternate DNS of the DVR.
② Set the HTTP port (it is suggested to modify the HTTP port because the default HTTP port
80 might be taken up) and enable UPnP function in both the DVR and the router. If the UPnP
function is not available in the router, you need to forward the LAN IP address, HTTP port and
server port of the DVR to the router. Port mapping settings may be different in different routers,
so please refer to the user manual of the router for details.
③ Get the WAN IP address of the DVR from the router. Open a web browser on your
computer, enter the WAN IP address plus HTTP port like http://116.30.18.215:100 in the
address bar and then press enter to go to the login interface. Enter the username and password
of the DVR in the interface and then click “Login” to go to the live view interface.

Note: If the WAN IP address is a dynamic IP address, it is necessary for you to use the domain name to
access the DVR. Click StartSettingsNetworkDDNS to set DDNS (see 11.1.4 DDNS Configuration
for details). By using DDNS function you can use the domain name plus HTTP port like
http://sunshine.dvrdydns.com:100 to access the DVR via internet.

12.4 Web Remote Control

The DVR supports web client access with plug-in or without plug-in.
The supported browsers for remote access are IE8/9/10/11, Firefox, Opera and Chrome in
Windows system and Safari in MAC system.

The supported browsers (green color) for remote access without the plug-in are as follows.

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When you access the DVR through web client for the first time, some browsers need to
download and install the relative components for normal preview and playback.

Please refer to the tips in the remote interfaces for details. The buttons and icons on the top
right corner of the remote interface are introduced as follows.
admin: the current login username.
Logout: click it to log out and return to the login interface.
Modify Password: click it to change the password of the current login user. Enter the current
password and then set a new password in the popup window. Click “OK” to save the new
password.
Local Settings: click it to change the local settings. Set the snapshot number and click “Browse”
to set the snapshot path and record path as shown below. Click “Apply” to save the settings.

12.4.1 Remote Preview

Click “Live Display” in the remote interface to go to the preview interface.

 Plug-in Required Live View

The preview interface consists of the four areas marked in the following picture.

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 Start Preview
Select a window in the preview area and then click one online camera on the left panel to
preview the camera in the window. You can click in the tool bar to preview all the
cameras.

 Left Panel Introduction

Click on the left panel to hide the panel and click to show the panel. You can
view all the added cameras and groups on the left panel.

You can view the number of all the added cameras and the online cameras. For instance, the
left number 3 in on the left panel stands for the number of online cameras; the
right number 4 stands for the number of all the added cameras. Enter the camera name in the
search box and then click to search the camera. Click to refresh the camera list.

 Tool Bar Introduction

Button Meaning
Screen mode button.

Click it to disable OSD. Click to enable OSD.

Click it to show full screen. Right click on the full screen to exit full
screen.
Click “All Main Stream” or “All Sub Stream” to set the stream of all the
cameras.
Manual alarm button. Click it to pop up a window and then trigger and
clear the alarm-out in the window manually.
Click it to preview all the cameras.
Click it to close all the preview cameras.

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Button Meaning

Click it to start recording for all cameras to computer. Click to

stop recording.

Click it to start recording for all cameras to the DVR. Click to stop
recording.
Click it to enable talk with the DVR.

 Right Panel Introduction

Click on the right panel to show the panel and click to hide the panel. Click
at the bottom of the panel to go to “PTZ” panel. Click to go to
“Operation” panel.

Click one camera window in the preview area and then click to set the camera’s live
preview stream and record stream to main stream in manual record mode; click to
set the camera’s live preview stream and record stream to sub stream. In sub stream tab, set the
resolution, FPS and bitrate and then click “Apply” to save the settings.

Operation panel introduction:

Button Meaning
Click it to snap.

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Click it to start record to computer

Click it to start record to the DVR.

Click it to zoom in the image of the camera and then drag the mouse on the
camera image to view the hidden area.
Click it to zoom out the image of the camera.
The 3D zoom in function is designed for P.T.Z. Click the button and then
drag the image to zoom in or zoom out the image; click the image on
different areas to view the image of the dome omni-directionally.
Click it to close the preview camera.
Click it to enable audio and then drag the slider bar to adjust the volume.
You can listen to the camera audio by enabling audio.

PTZ panel introduction:

Button Meaning

Click / / / / / / /
to rotate the dome; click to stop rotating the dome.

Drag the slider to adjust the rotating speed of dome.

Click / to zoom in/out camera image.

Click / to increase/ decrease the focal length.
Click / to increase/decrease the iris of the dome.
Click it to view the preset list and then click the button in the list to call
the preset.
Click it to view the cruise list and then click the corresponding buttons
in the list to start or stop the cruise.

 Plug-in Free Live View

Only 4-screen display can be supported for the plug-in free live view.

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 Start Preview
Select a window in the preview area and then click one online camera on the left panel to
preview the camera in the window. You can click in the tool bar to preview all the
cameras.

 Left Panel Introduction

Click on the left panel to hide the panel and click to show the panel. You can view
all the added cameras and groups on the left panel.

 Right Panel Introduction

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For the web client without the plug-in, the functions are similar to the web client with the
plug-in.

12.4.2 Remote Playback

Click “Playback” in the remote interface to go to the playback interface.
① Check the record event types and cameras on the left panel. Set the record date on the
calendar beside the time scale.
② Click to search the record data and then click or directly click the
time scale to play the record.
The operation of the playback time scale is similar to that of the time scale in the main program
of the DVR. Please refer to 8.2 Playback Interface Introduction for details.

Introduction of playback control buttons:

Button Meaning
Stop button.
Rewind button. Click it to play video backward.
Play button. Click it to play video forward.
Pause button.
Deceleration button. Click it to decrease the playing speed.
Acceleration button. Click it to increase the playing speed.
Previous frame button. It works only when the forward playing is paused in single screen
mode.
Next frame button. It works only when the forward playing is paused in single screen mode.

Click to step backward 30s and click to step forward 30s.

Click it to show the water mark on the image; click to hide the water mark
POS Click to view POS
Backup start time button. Click the time scale and then click it to set the backup start time.

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Button Meaning
Backup end time button. Click the time scale and then click it to set the backup end time.
Backup button.
Backup tasks button. Click it to view the backup status.
Event list button. Click it to view the event record of manual/schedule/sensor/motion.

12.4.3 Remote Backup

Click “Backup” in the remote interface to go to the backup interface. You can back up the
record by event or by time.

 By Event
Check the record type on the left side of the interface and then click to set the start time
and end time; check the cameras and then click on the right side to search the record (the
searched record data will be displayed in the list); check the record data in the list and then
click the “Backup” button to backup the record.

 By Time
Click to set the start time and end time on the left side of the interface; check the
cameras and then click on the right side to backup the record.

View Backup Status: Click “Backup Status” to view the backup status. Click “Pause” to pause
the backup; click “Resume” to continue the backup; click “Delete” to delete the task.

12.4.4 Remote Configuration

Click “Function Panel” in the remote interface and then configure the camera, record, alarm,
disk, network, account and authority and system of the DVR remotely. All of these settings are
similar to that of the DVR. See the configurations of the DVR for details.

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Appendix A FAQ
Q1. Why can’t I find the HDD?
a. Please check the power and SATA data cables of the HDD to make sure they are well
connected.
b. For some DVRs with the 1U or small 1U case, the power of the adapter may be not
enough for operating them. Please use the power adaptor supplied along with the DVR.
c. Please make sure the HDDs are compatible with the DVR. See Appendix C Compatible
Device List for details.
d. The HDD could have gone bad.

Q2. Why are there no images output in some or all of the camera windows?
a. Please make sure the resolutions of the cameras are supported by the DVR.
b. Please make sure the network cables of the IP camera and DVR are both connected
properly and the network parameters are set correctly.
c. Please make sure the analog camera is connected properly.
d. Please make sure the network and the switch both work normally.

Q3. The screen has no output after booting the DVR normally.
a. Please make sure the screen, HDMI or VGA cables are good and well connected.
b. Please make sure the screen supports the resolution of 1280*1024, 1920*1080, 2560*1440
or 3840*2160(4K*2K). The DVR cannot self-adapt to the screen of which the resolution is
lower than 1280*1024, and then the screen will remind you that the screen resolution is not
supported by the DVR or just have no display. Please change a screen at 1280*1024,
1920*1080, 2560*1440 or 3840*2160 resolution before booting the DVR.

Q4. Forget the passwords?

a. The password for admin can be reset through “Edit Security Question” function.
Click the “Edit Security Question” button in the login window and then enter the corresponding
answer of the selected question in the popup window. After that, reset you password. If you
forget the answer of the question, this way will be invalid, please contact your dealer for help.
b. The passwords of other users can be reset by admin, please refer to 10.1.2 Edit User for
details.

Q5. The DVR cannot add up to the maximum number of IP cameras?

Take the 4 CH DVR as an example. Refer to the picture below. The remaining bandwidth
should be larger than the bandwidth of the IP camera you want to add, or you would fail to add
the IP camera. You should lower the added cameras’ bitrate to release the bandwidth. It is
recommended to add cameras by “Quickly Add” for batch adding.

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Q6. The system cannot record, why?

a. Make sure the HDD was formatted prior to use.
b. The record schedule has not been set in manual record mode. Please refer to 7.3.2 Record
Schedule Configuration for details.
c. Maybe HDD is full and thus the DVR is not able to record. Check HDD information from
Disk Management and if required, please enable the recycle function (please see 7.1.2
Advanced Configuration for details).
d. There is no disk but cameras in the disk group, so please add at least one disk to the group.
Refer to 7.5.1 Storage Mode Configuration for details.
e. The HDD could have gone bad. Please change another one.

Q7. Fail to access the DVR remotely through IE.

a. Please make sure the IE version is IE8 or above.
b. Please check whether the PC has enabled the firewall or installed the antivirus software.
Please try to access the DVR again after you disable the firewall and stop the antivirus
software.
c. Black & white list may have been set in Account and Authority setting. The PC of which
the IP address is in the black list or out of the white list cannot access the DVR remotely.

Q8. ActiveX control cannot be downloaded. What can I do?

a. IE browser blocks ActiveX control. Please do setup as per the steps mentioned below.
① Open IE browser. Click Internet Options.

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② Select SecurityCustom Level. Refer to Fig 8-1.

③ Enable all the sub options under “ActiveX controls and plug-ins”. Refer to Fig 8-2.
④ Then click “OK” to finish setup.
b. Other plug-ins or anti-virus may block ActiveX. Please disable or do the required settings.

Fig 8-1 Fig 8-2

Q9. How to play the backup file?

a. Record backed up by DVR: insert the USB device in which the record backup files is
saved to the USB interface of the PC and then open the USB device path. The record can be
backed up in the private format and AVI format by DVR.

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 If you select the private format when backing up recorded video by DVR, a RPAS
compression package will be backed up to the USB device automatically along with the record
data. Uncompress the “RPAS.zip” and then click “RPAS.exe” to set up RPAS. After the setup is
completed, open RPAS player and then click the “Open Folder” button in the middle of the
interface to select the record data. Refer to Fig 9-1.
Select camera in the resource tree on the left side of the interface to play the camera record.
Click on the tool bar under the camera image to enable audio. Refer to Fig 9-2.

Note: The record will not have audio output if you disable the audio when recording by DVR. Please
see 7.1.1 Mode Configuration and 7.2 Encode Parameters Setting for details.

 If you select the AVI format when backing up recorded video by DVR, the recorded video
backup data can be played by the video player which supports this format.
b. Recorded video backed up through web. The recorded video can only be backed up with
AVI format through web. The recorded video can be backed up to PC and played by the video
player which supports this format.

Fig 9-1

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Fig 9-2

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Appendix B Calculate Recording Capacity

The recording capacity is mainly up to the record resolution, record stream and bitrate.
Different image quality parameters decide different disk capacity occupation in equal times.
The bigger the record resolution, record stream and record bitrate is, the more disk capacity is
taken up in equal times. The calculation format of recording capacity is shown as below.

Recording Capacity(MB) = Bitrate(Kbps) ÷1024 ÷ 8 × 3600 × Recording hours per day ×

Record Storage Days × channel numbers
3600 means record for an hour(1TB=1024GB，1GB=1024MB，1MB=1024KB，1Byte=8bit).

Record Bitrate Used Space Used Space

(Kbps) (MB/H) (MB/D)
10240 4500 108000
8192 3600 86400
6144 2700 64800
4096 1800 43200
3072 1350 32400
2048 900 21600
1024 450 10800
768 337.5 8100
512 225 5400
384 168.75 4050
256 112.5 2700

The table below shows the recording capacity requirements for record storage in 30 days.

Record Bitrate Recording Capacity(TB)

(Kbps) 1CH 4CH 8CH 16CH 32CH 64CH
10240 3.09 12.36 24.72 49.44 98.88 197.76
8192 2.48 9.89 19.78 39.56 79.11 158.21
6144 1.86 7.42 14.84 29.67 59.33 118.66
4096 1.24 4.95 9.89 19.78 39.56 79.11
3072 0.93 3.71 7.42 14.84 29.67 59.33
2048 0.62 2.48 4.95 9.89 19.78 39.56
1024 0.31 1.24 2.48 4.95 9.89 19.78
768 0.24 0.93 1.86 3.71 7.42 14.84
512 0.16 0.62 1.24 2.48 4.95 9.89
384 0.12 0.47 0.93 1.86 3.71 7.42
256 0.08 0.31 0.62 1.24 2.48 4.95

For instance, there is a 32CH DVR recording 24 hours per day and the record stores for 30
days. The DVR adopts dual stream recording. The main stream is 4096Kbps and the sub stream
is 1024Kbps, then the total recording capacity is 49.45TB (39.56TB + 9.89TB).
Considering the format loss of the disk is about 10%, the required disk capacity will be 55TB
(49.45TB ÷(1-10%)).

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Appendix C Compatible Device List

Compatible HDD list

Brand and Series Capacity

Barracuda Series 500GB /1TB /2TB /3TB
Seagate SV35 Series (recommended) 1TB /2TB /3TB
1TB /2TB /3TB /4TB
Surveillance HDD Series (recommended)
/6TB/8TB
Blue Series 500GB /1TB
Western Digital Green Series 2TB /3TB /4TB
Purple Series 1TB /2TB /3TB /4TB
(recommended) /6TB/8TB

Compatible USB mobile device

Brand Capacity
SSK 2GB
Netac 4GB
Kingston 2GB/8GB/16GB/32GB
Aigo 2GB
Smatter vider 1GB
SanDisk 4GB/8GB/16GB/32GB

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Appendix D Communication Port List

Port Protocol(TCP/UDP) Descriptions

Description: HTTP communication port. It is opened by default and used to

access the WEB client.
80 TCP
Authentication: Username and password
Encryption: NO

Description: HTTPs communication port. It is opened by default and used to

access the WEB client.
443 TCP
Authentication: Username and password
Encryption: TLS

Description: RTSP communication port. It is closed by default. After

enabling RTSP function, this port will be opened and used to transfer audio
554 TCP and video stream.
Authentication: Username and password (Digest)
Encryption: NO

Description: Private communication port. It is opened by default and used to

transfer audio and video stream.
6036 TCP
Authentication: Username and password (Digest)
Encryption: AES
Description: This port is opened by default which is mainly used to receive
the information sent by the POS terminal or printer. The information will be
overlaid on the image of the IPC you have configured in previewing or
9036 TCP
recording mode.
Authentication: NO
Encryption: NO
Description: This port is opened by default which is mainly used to receive
the request sent by other UPnP devices and communicate with other UPNP
41952 TCP devices.
Authentication: NO
Encryption: NO
Description: This port is closed by default. After the UPnP function is
enabled, this port is enabled too. It is mainly used to receive the request sent
41953 TCP by other UPnP devices and communicate with other UPNP devices.
Authentication: NO
Encryption: NO
Description: This port is opened by default which is used to enable, find and
run SSDP. Additionally, it is also used to listen to and receive the multicast
1900 UDP packets from other online UPnP devices.
Authentication: NO
Encryption: NO

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Appendix E Personal Data Collection Description

There are five functions concerning the personal data collection under the network modules of the
device, including PPPoE, DDNS, E-mail, 802.1x and FTP. In the device, these functions are used by
the client-end of the device to communicate with the server of the customer’s company (or service
supplier). As the client-end, our device needs to keep the authentication credentials (username and
password) used to connect the server. These credentials can be configured through the Web client of
the device and then sent to the device. The process of the data transmission and storage are as
follows.

Personal Data
Function Transmission Type Storage Type Authentication
Type
Username,
PPPoE TLS+AES256(password) Password：AES256 Username/Password
Password
Username,
DDNS TLS+AES256(password) Password：AES256 Username/Password
Password
Password：AES256
Username, The E-mail address
E-mail Password, TLS+AES256(password) will be desensitized Username/Password
E-mail address before it is displayed
on the page.
Username,
802.1x TLS+AES256(password) Password：AES256 Username/Password
Password
Username,
FTP TLS+AES256(password) Password：AES256 Username/Password
Password

Statement:
Except for service authentication when communicating with the server, we will never share these personal data stored on
the device to the third-party or use them by ourselves without the client’s authorization.
The log will record the operator's operation steps and change records, and will not contain any information about the
collected personal data.

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Appendix F Default Account List

Username Default Descriptions
Password
Purpose：log onto the device and its clients
Description： When you log in for the first time, a wizard will be displayed. You must
set the password, or you cannot access the device.

admin NO

Purpose：Test via serial port

root NO Description：The default password of “root” is null. It doesn’t mean you can log in the
device without password. You must set the password of “admin” in the
above-mentioned interface first. Then you can log in by using “root”.

Statement：

Remote testing/debugging doesn’t support (Telnet/SSH unavailable) for the device. When an error occurs, the customer
needs to send the device back to our company and tell us the password of “admin” used to log in the device and web
client. Then the corresponding technician of our company will log in the serial port to find the problem. Without the
customer’s identity verification information and the customer’s authentication, we cannot log in and do not have
permission to log into the device.

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Appendix G Command List

Command Function Command Contents
Type

add-shell addgroup adduser arp ash awk basename blkid blockdev btools busybox cat
chat chmod chpst cmp cp cut date dd delgroup deluser depmod devmem df diff dmesg
dnsdomainname dos2unix du echo ed egrep eject env envdir envuidgid expr fbset fgrep
find free fsck.vfat fsync getty grep groups halt head hexdump hiddrs himc himd himd.l
himm hostname hwclock i2c_read i2c_write id ifconfig ifstat init insmod iostat ip
Hilinux
Operating ipaddr iplink iproute iprule iptables iptunnel kill killall killall5 ln login logname ls
Operating
lsmod lsof lspci lsusb lzcat lzma md5sum mdev mkdir mkfifo mknod modinfo
Command System
modprobe mount mountpoint mv netstat nice passwd pidof ping ping6 pmap poweroff
Command
pppd pppoe printf ps pstree pwd readlink reboot remove-shell renice
restoreCFG_N9000.sh rm rmdir rmmod route sed setsid setuidgid sh shutdown_os.sh
sleep softlimit stat stty sync tail tar test time top touch tty ubiattach ubidetach udevadm
udevd udhcpc umount uname unix2dos unlzma uptime usleep vconfig vi watch wc
xargs yes

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