DATACENTER

MODERNIZATION
DONE RIGHT
CUSTOMER STORIES ABOUT
REAL-WORLD BENEFITS
Ports America Navigates Waves of Global
Supply Chain Disruption with Nutanix 4
Nutanix Gives International Game
Technology a Winning Edge
6
Science Museum Group Prepares for 9
the Future on Nutanix

Zentura A/S Delivers EUC on Nutanix 11

Waste Pro USA Hauls Legacy Infrastructure Away 14

Nutanix Cures Chesterfield Royal Hospital’s Ailing
Infrastructure 16
Nutanix Removes a “Huge Burden” from
Great Canadian Gaming Company 19
Lights, Camera, IT!: Endemol Shine UK
Casts Nutanix in a Leading Role 21
No More Infrastructure Nightmares for
Heartland Community Health Network 26

Trek IT Stays “Lean and Mean” with Nutanix 28

Relentless Innovation
Nutanix created hyperconverged infrastructure years ago
because there was an urgent need for innovation within enterprise
infrastructure. IT silos, management complexity, and gross
inefficiencies were undermining the customer experience.
It was time for a paradigm shift, which is why Nutanix melded web-
scale engineering with consumer-grade design to fundamentally
transform the way organizations consume and leverage technology.

Since then we’ve redoubled our commitment to solving

pressing customer problems. In just a few years, our solution
has expanded beyond storage and compute to include
virtualization, security, networking, and multicloud
automation, making infrastructure management simple,
efficient, and cost-effective.

Read on to see how industry leaders like Ports America and

International Game Technology have built on the Nutanix
Enterprise Cloud OS to power their digital journeys.

We’re proud that the top industry analysts have

continued to recognize our position as HCI leaders:
Check out the new Gartner Magic Quadrant report for HCI
and the
Forrester Wave: Hyperconverged Infrastructure, Q3 2018.

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 COMPANY CHALLENGE SOLUTION
The largest U.S. terminal Ensure availability for Agile infrastructure that
operator and stevedore, dispersed operations, aligns IT with business
with operations in every provide new capabilities priorities and strategic
major port in the nation. to adapt to changing decision making.
business needs,
and achieve digital
transformation goals.

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 Ports America Navigates Waves of Global
Supply Chain Disruption with Nutanix
“We’re in one of the biggest upheavals ever in terms of technology,” says Peter
Curren, Global Infrastructure Director of Ports America. “Our industry is undergoing
a huge change, applying data for better insight and decisions. You’re seeing a digital
supply chain emerge from what has been a very manual process for decades.”

Ports America was struggling to keep its multiple IT systems in line with its business
priorities. They needed to fully integrate their diverse systems and technologies to
accelerate digital transformation, improve insight and control, and free IT to focus
on creating business value.

Nutanix has helped Ports America create a more nimble organization that can
rapidly respond to changes. “The solution has enabled us to really take a lot of our
workloads from critical business systems, both locally at terminal and in centralized
locations, and respond in a much more agile way to business requirements,” says
Curren.

Curren was also very pleased with how the Nutanix Enterprise Cloud OS has helped
minimize any interruptions to business operations.

“The ability to rapidly resolve issues and avoid

significant delays to business processes has
been a fantastic achievement.”

Curren added that “One of the unexpected benefits we’ve seen is the fact that the
technology is so innovative and changing so quickly. The joy is we’re getting so much
rich and new functionality and features. Implementing Nutanix has really shown
the business that we are thinking like them, so when it comes to making strategic
pathways forward, we’re now part of that decision making process.”

Benefits
Improved agility by Minimized downtime and Prepared for new
consolidating multiple kept critical supply chain automation and digital
systems on an enterprise operations running transformation initiatives
cloud built with hypercon- smoothly for maximum on the horizon.
verged infrastructure. revenue.

Watch the Read the

video case study

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 CO MPANY CHALLENGE SOLUTION
The world’s leading Boost business agility to Unrivaled IT agility for
end-to-end gaming demo and sell solutions a competitive edge.
company, IGT offers a rich more effectively, while
portfolio of solutions for controlling IT costs.
gaming across a variety
of channels.

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 Nutanix Gives International Game
Technology a Winning Edge
International Gaming Technology (IGT) leads its industry by developing
complete gaming systems that support business processes, streamline
operations, and personalize player experiences. IGT IT not only requires strong
performance and reliability from its infrastructure, they also need cloud-like agility
and simplicity to support customer demos, sometimes on very short notice.

“In the past, we would have to build very expensive, cumbersome solutions,
including servers, SAN, backup device, switches, and other components, then wheel
a rack into a customer environment,” says Steve Koven, Director of Global Solutions.

With the Nutanix Enterprise Cloud, IGT can confidently deliver both onsite and
remote demos to compete more effectively in this fierce marketplace.

“It used to take us two to three weeks to order equipment, rack,

stack and cable it,” says Koven. “Now we can stand up the entire
infrastructure and fully test it in two or three days.”

The improved agility, as well as the ability to customize its offerings to align with
customer needs, has put IGT in a stronger competitive position. “Nutanix has
reduced our time of delivery, while allowing us to be more flexible with sales and
customer requirements,” says Koven. “It lets us rapidly provide solutions at an
attractive price point, while reducing the complexity of deploying them. The result is
faster and cheaper for us—and a better solution at the end of the day.”

Benefits
Improved market agility Simplified management On-premises cloud
and sales from deploying alongside improved solution easily scales
remote demos in days performance and reliability to support a rapidly
instead of weeks. supports trade shows and growing organization.
onsite demos.

Read the
case study

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Buy What You Need; Grow When
You’re Ready
It was not so long ago that enterprises were forced to make
massive IT purchases based on best guesses for what their
infrastructure needs would be three or four years down the
road. Turns out, predicting the future is hit or miss, which is why
most companies significantly overprovisioned to avoid an even
worse scenario--not having resources when you need them.

Nutanix was designed for the cloud era—with simplicity and

pay-as-you-go economics so you pay only for what you use,
which means no hidden costs or unexpected “true-up” charges
at the end of the contract term. Our industry-leading solution
includes built-in virtualization, so there’s no need to buy, install,
and manage a separate hypervisor solution. No more surprise
bills, shelfware, or complicated contracts—just predictable
costs and best-in-class tools you need to manage your private
and hybrid clouds.

Keep reading to learn about how the Science Museum Group

and Zentura A/S got the right size infrastructure for their
mission, while also ditching unwanted management
complexity and licensing overheads by choosing AHV, the fully
integrated--and free!--native Nutanix hypervisor.

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 COMPANY CHALLENGE SOLUTION
Comprises five publicly To build a highly Future-proofed
funded UK museums scalable, robust, and easy infrastructure frees SMG to
spanning science, to manage on-premise focus on sharing science
technology, engineering, infrastructure as part of a and technology with
mathematics and medicine, wider hybrid approach to the world.
each hosting world-leading digital transformation.
collections.

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 Science Museum Group Prepares for the
Future on Nutanix
The five museums of the UK’s Science Museum Group (SMG) have launched a
digital initiative to expand access to their world-leading collections. This initiative
requires a scalable and highly available hybrid IT infrastructure that leverages both
public cloud and on-premise datacenters.

Amardeep Rai, Head of ICT Programs for the Science Museum Group, explains that
they chose the Nutanix Enterprise Cloud OS “because it met the specification
for linear, on-demand scalability to enable the organisation to provide for both
current and future IT requirements. The Nutanix software also delivered the
sought-after single pane of management for both physical, virtual, and cloud
resources, at a stroke eliminating the need for costly specialist knowledge and
familiarity with multiple interfaces.”

The AHV hypervisor, included at no extra charge as part of the Nutanix

software stack, was another key factor in the decision, enabling SMG to consolidate
virtualization platforms of its workloads without the licensing overheads associated
with alternative platforms.

“AHV was a major selling point,” said Rai. “We considered alternative
virtualization platforms, but as well as the licensing costs – always an issue for publicly
funded organisations like us – we wanted a virtualization platform that could take full
advantage of other core infrastructure services, as well as one that didn’t require yet
another management interface or the skill set to go with it. Nutanix AHV has given
us all that, and more.”

Benefits
Rapid linear scaling of Significant reduction in Comprehensive disaster
compute and storage operational overheads recovery protection,
resources to handle from deployment now in minutes rather
anticipated expansion simplification, site than days.
and growth. consolidation, and
centralized management
from a single console.

Read the
case study

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 COMPANY CHALLENGE SOLUTION
Specialist service provider Reduce operational costs More hygge; with nights in
and Citrix partner and complexity associated the datacenter.
designing, creating, and with delivering hosted
hosting complete end-user services on a conventional
computing solutions for the 3-tier infrastructure.
Danish SMB market.

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 Zentura A/S Delivers EUC on Nutanix
Zentura A/S was eager to be done with the headaches and expense of
legacy three-tier architecture. Seeking agility and scalability, their first thought
was going all-in on public cloud, but concerns about long-term costs, security,
and control ruled this out. Nutanix emerged as the ideal choice, meeting all of their
requirements, including getting rid of unnecessary licensing expenses. Zentura CEO
Christian Pedersen recalled that “VMware licensing was becoming a big cost for
us. AHV enabled us to eliminate that overhead and also simplify management with
our physical infrastructure and virtual machines now all managed from the same
console.”

“We have saved a lot in infrastructure costs and now we are able to do a pay-as-you-
grow model,” said Pedersen. Zentura condensed their 48U infrastructure of servers
and SANs to just 12U, cutting power costs to less than half.

Even more importantly, Pedersen added, “we have gained a lot of productivity
because we can focus on what really drives us, which is our customers.

Reducing all of the service windows really gives us a better way

to do an always-on solution for our customers, who have
seen a huge performance improvement.”

Benefits
Simplified infrastructure Dramatically reduced Consolidated management
with pay-as-you-grow footprint and power costs. alongside significant
scalability. performance
improvement.

Watch the Read the

video case study

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Choose What Works for You
Lock-in doesn’t work in the multicloud era. More proprietary
technology means more leverage for tech vendors—and higher
costs and operational complexity for the customer. We believe
applications should define infrastructure decisions – not the
other way around. Our entirely software-defined infrastructure
solution wins with customers for a reason: You’re in control
and have the freedom of choice to build the best-of-breed
infrastructure stack for your business needs. You choose your
hardware, your hypervisor, and your cloud so you can run any
application you need, at any scale.

Read about how Waste Pro USA and Chesterfield Royal

Hospital chose the right infrastructure for their apps and their
enterprises..

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 COMPANY CHALLENGE SOLUTION
Waste collection services Needed a storage and Best of breed software and
for businesses and server solution that was hardware solution perfectly
residences across the easier to manage and matched to their apps
Southeastern U.S. scale. and usage.

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 Waste Pro USA Hauls Legacy Infrastructure Away
Waste Pro USA’s IT service delivery was suffering. Rob Grimm, Director of
Information Systems at Waste Pro, recalled that “our IT team was managing a
converged infrastructure set up with a lot of incompatible components. Due to
the mix of systems and vendors, we had challenges with scaling, and our Citrix
VDI desktop performance was nowhere where we would have liked it to be.”

Grimm opted for the Nutanix Enterprise Cloud OS, granting him the freedom to
choose whichever hardware best suited his company’s needs. “By choosing
Nutanix Enterprise Cloud software and Cisco UCS C-Series Servers, I’m
getting the best of both worlds. Nutanix is the leader in hyperconverged
solutions, and Cisco is the leader in the server space,” noted Grimm. “Unlike
the other infrastructure vendors’ solution,

I’ve had nothing but good experience with Nutanix and the
UCS platform. Neither vendor has ever let me down.”

The Nutanix Enterprise Cloud OS also delivers frictionless scalability. Brian

McDermott, senior network administrator at Waste Pro USA, explained that
“it used to take weeks to add capacity. With the Nutanix hyperconverged
infrastructure, it only takes minutes to add nodes. Whenever we have new
business unit needs we can react quickly without having to replace a large stack
of our old SAN storage or upgrading all of the servers. Nutanix’s easy scalability
enables us to bring new applications and services to market much faster, and
provide better service to all of our customers.”

Benefits
Reduced ongoing server Enabled easy scalability in Improved speed and
and storage management minutes, not weeks. reliability of company
by one third. website and virtual
desktops.

Read the
case study

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 COMPANY CHALLENGE SOLUTION
A National Health Service Deliver a scalable and A flexible, efficient
Foundation Trust with a highly available IT infrastructure that lets
staff of 3,900, providing infrastructure within IT run the right app
acute accident, emergency, strict NHS budgets. in the right cloud.
and specialist children’s
services in the UK.

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 Nutanix Cures Chesterfield Royal Hospital’s
Ailing Infrastructure
Chesterfield Royal Hospital relies heavily on technology to meet the needs of
both their practitioners and the patients they serve. Their legacy infrastructure
simply wasn’t up to the task, as David Sawyer, IT Technical Delivery Lead at
Chesterfield Royal Hospital, explained.

“We had reached a point where our ‘make do and mend’ approach was no
longer a workable option. Not only were we running out of storage, we had
to implement multiple backup solutions just to meet the existing demands, let
alone cope with future workloads.”

On top of this, their virtualization solution was hard to scale and manage. “We
had no headroom to cope with growing demand, and staff were run ragged
having to work with a variety of management interfaces--some remote, but
many local--to the host systems involved, each requiring different skill sets and
experience,” commented Sawyer.

The hospital tackled these problems by deploying the Nutanix Enterprise Cloud
OS, along with the built-in Nutanix hypervisor, AHV. In addition to reducing
licensing costs, AHV allows workloads to move freely between virtualization
environments, as well as from the Nutanix platform to the public cloud, with-
out penalty. This functionality has further enabled Chesterfield Royal to take
advantage of unused capacity on the failover cluster, as David explains.

“We originally planned an active/passive failover implementation simply

replicating data to the secondary cluster. However, when we saw what the
Nutanix platform was capable of, we realised we could get a greater return by
running active workloads on the secondary cluster as well. This active approach
has given us instant headroom and the ability to balance workload demand plus,
thanks to the licence-free AHV hypervisor, and do so at no extra cost.”

Benefits
Immediate compute and Active failover to Enhanced data
storage headroom for secondary site without protection and
future growth. the need for additional failover resilience.
software.

Read the
case study

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One-Click Rules!
What adds more value to your business--mind-numbing, time
consuming, and error-prone maintenance, or IT working as a
strategic partner to speed products to market? Yes, that was
a rhetorical question. One-click simplicity does away with
the operational burden of legacy infrastructure management,
elevating IT to accelerate innovation.

One-click automation, one-click upgrades, one management

interface for your full stack and all your clouds, and one shared
mission: enabling you to easily build and operate private and
hybrid cloud architectures.

Read about what became possible after Great Canadian

Gaming Company and Endemol Shine UK were relieved of
management complexity.

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 COMPANY CHALLENGE SOLUTION
A multi-jurisdictional Needed high-perfor- IT simplicity is the
gaming, entertainment, and mance infrastructure for name of the game.
hospitality operator with new business-critical
23 properties located gaming management
throughout Canada and platform on a very short
Washington State. launch timeline.

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 Nutanix Removes a “Huge Burden” from
Great Canadian Gaming Company
When the Great Canadian Gaming Company (GCGC) decided to roll out
Bally’s new Gaming Management System (GMS) to three of its casinos, they
were tasked with getting a complex and mission-critical application up and
running in less than eight weeks. Gaming management systems control all of
the game logic and playability on the casino floor, which means the underlying
infrastructure must deliver flawless performance without absolutely no down-
time. As Robin Killeen, Director ofTechnical Development, GCGC, explains, “We
start losing money immediately if our gaming management system goes offline.”

Mark Poitras, IT systems architect at GCGC, wanted infrastructure that was

easier to operate than their legacy three-tier architecture. “It took months to
perform any OS or firmware upgrades on our current storage systems. Plus, we
had to schedule outages with the business, which is extremely difficult since
many of our properties are operational 24/7. We needed a solution that we could
easily upgrade on the fly, with little to no downtime.”

Nutanix got the nod and with a Nutanix engineer onsite, they had both the
production and secondary DR site up and running in three days. “Moving to
Nutanix has taken a huge burden off our shoulders,” concluded Killeen.

“All of the ‘scariness’ of having a critical system patch come

down the pipe and worrying that the upgrade will either
fail or be disruptive has been eliminated.

With Nutanix, we can proceed with upgrades with a high degree of confidence—
eliminating risk and months of up-front planning needed with our traditional
platforms. Nutanix has been a great choice for our mission-critical systems, as well
as for our IT team.”

Benefits
Obtained high performing Simplified ongoing Reduced the risk and
storage for business- management, reducing time needed for
critical GMS Applications. the need for a infrastructure
storage specialist. upgrades.

Read the
case study

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 COMPANY CHALLENGE SOLUTION
A top media producer Explosive data growth. Cloud-like agility to
for television and support demand spikes,
digital content. with greater control
and economics.

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 Lights, Camera, IT!: Endemol Shine UK
Casts Nutanix in a Leading Role
Endemol Shine UK’s legacy blade servers and fiber-channel SAN storage
platforms were designed for an earlier era, ill-equipped for today’s digital
applications and unstructured data demands that spike on a moment’s notice.
IT was struggling to manage its distributed infrastructure while also enduring
escalating VMware licensing costs.

Endemol Shine was sold on the proven linear scalability of the Nutanix
Enterprise Cloud OS, as well as the consumer-grade management capabilities
of the Nutanix Prism interface, which makes it easy to administer infrastructure
across multiple sites. “We no longer have to plan ahead to deal with growth
in unstructured data or the rollout of new applications,” said Daniel Davis,
Infrastructure Manager, Endemol Shine UK.

“We can size workloads on the fly with the Nutanix Enterprise Cloud and
quickly add resources to meet the needs of a production as they ramp up –
just as with AWS or Azure but at a much lower cost and on our own terms.”

They also said they’d had enough of paying extra for virtualization: “We
wanted to get away from VMware and its associated licensing costs. We saw for
ourselves what AHV could do and that we could manage it from the same
console as the rest of the platform and it became a no brainer—AHV it was.”

Benefits
Effortlessly adjusted to Single pane of glass Increased performance
rapid unstructured data simplified management of at a lower cost.
growth with linear scaling. physical and virtual
resources across
multiple sites.

Read the
case study

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True IT Support
Is your blood pressure often higher after you call customer
“support” than it was before you called? The last thing anyone
needs when they’re having a problem is to have a problem
getting help. Being handed from rep to rep while your issue
goes unsolved for days and weeks on end is beyond frustrating.
Lost productivity, downtime and outages, and endless fire drills
add up to more cost and waste.

At Nutanix, each of our support engineers is a highly trained

technologist who stops at nothing to get your issues resolved
in hours, or less. Our proactive support technology identifies
and alerts you to issues long before they turn into problems.

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Nutanix Technical Support Provides Service That’s
“Unheard of in the Business”
It’s one thing for a vendor to say it has great technical support, but it’s another thing for
it to be true. Nutanix has great technical support, and we’ve got the numbers to back it
up--a 90+ Net Promoter Score (NPS), which measures customer loyalty, for five years
running, and 96 percent customer satisfaction, based on both the quality of the
Nutanix Enterprise Cloud OS and the quality of our technical support. We’re also a
five-time winner of the Northface Scoreboard Award for World Class Excellence in
Customer Service.

However, nothing conveys our customers’ satisfaction with Nutanix support better
than our customers themselves, like Brian Oamek at Trek Bicycle who describes our
support as “by far the best support of any IT organization that I’ve ever worked with.”

And many more customers agree:

“Our experience with Nutanix Support has been amazing. It’s been way better than
what we previously experienced with the three-tier legacy architecture, where we
had sometimes four vendors that we’d have to contact for a root-cause analysis.
Now that we’re running AHV on Nutanix, there’s one number to call.”
Cardinal Innovations – Bobby Edwards

“I’ve been in the business for a while and what I’ve noticed is that Nutanix support is
one of the best out there. You log a low priority ticket or a high priority ticket and it gets
picked up within 15 minutes and somebody is calling you--and they’re fixing the solution,
which is unheard of in the business.”
Hyundai Motor Company Australia – Kawa Farid

The few times that we have had problems it tends to happen on a Friday night when I’m
out with my wife having dinner. … Five minutes within that problem, Nutanix is basically
calling us before we notice that there’s actually a problem within the environment.
JetBlue – Armando Muniz

Check out this video montage of customer testimonials to hear more about what you
can expect from Nutanix support.

Benefits
• Nutanix Global Support, 10 WW Support Centers, 150+ Countries, 20 Languages
• 24x7x365 Award-Winning Global Support
• 120K Servers Supported
• 140 Spare Parts Depots

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Reclaim Your Life; Upskill Your Job
“I’m really looking forward to spending my weekend doing
tedious upgrades in a windowless server room,” said no IT
Director or Sysadmin, ever. Imagine what your life would look
like if you weren’t spending most of your time on thankless
maintenance or break-fix--essentially just keeping the lights on.
Imagine how it would feel if your main function was to help
drive business value.

Our mission is to revolutionize the way businesses use

technology and put IT back in control of their operations and
their lives. Built with simplicity and reliability as core design
principles, Nutanix eliminates the personal toll of mundane
infrastructure management tasks and outages, and gives time
and control back to IT pros so they can elevate their careers—
and get back to enjoying their weekends.

Heartland Community Health Network and Trek Bicycles both

share some crucial ROI from Nutanix that can’t be captured on
a P&L statement.

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 COMPANY CHALLENGE SOLUTION
Hosts and digitizes Needed a highly One-click simplicity
electronic health records performant, easy to improves performance
for Federally Qualified manage and scale while eliminating after-
Health Centers in 3 solution that allowed hours maintenance.
U.S. states. incremental growth.

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 No More Infrastructure Nightmares for
Heartland Community Health Network
The Heartland Community Health Network pools the resources of Federally
Qualified Health Centers into a single network, digitizing electronic health
records to provide easy access for health practitioners. Although they have a
vitally important mission, they are a nonprofit with a shoestring budget, which
lead them to accumulate a piecemeal IT infrastructure. As Heartland Commu-
nity IT Director Steve Elgan recalls, “We had different consoles, servers, and
storage area networks. As you can imagine, this hodgepodge of systems was
a nightmare to manage.”

Elgan says that “What immediately drew us to Nutanix’s offering was how
easily we could expand our infrastructure. Our nonprofit nature wasn’t going to
change, which meant we’d still need to grow one step at a time. But we had to
find a way to grow incrementally without making a mess like we did last time.
Nutanix showed how we could start with our initial cluster and then just add
nodes as needed. We loved that.”

Another major advantage of the Nutanix Enterprise Cloud was its one-click
simplicity:

“The very first update I did for Nutanix happened with my newborn
child in my arms. I had my son in my hands, feeding him
his bottle, and I just clicked ‘Upgrade.’

Things had only been in production for about a month, and what used to be a
nightmare process was now so simple that I could devote all of my attention to
my son instead of a computer screen. I could never have done something like
that while upgrading a traditional three-tier infrastructure.”

Benefits
One-click node addition One-click upgrades and API-based automation
enables pay-as-you-grow maintenance eliminate improves security, quality,
expansion. service disruption and give and consistency.
IT its life back.

Read the
customer blog

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 COMPANY CHALLENGE SOLUTION
Bicycle and cycling Needed a high- Improve work-life balance
product manufacturer performance, agile, easy so that IT has time to
and distributor to scale and manage hit the trails
environment that could
take everything that Trek
could throw at it.

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 Trek IT Stays “Lean and Mean” with Nutanix
Although Trek bikes are associated with freedom and performance, their
legacy IT infrastructure delivered neither. They turned to Nutanix for relief, starting
with a rigorous PoC virtualizing Trek’s “biggest monster workload,” their business
intelligence environment. Trek now runs all of its on-premises workloads on
the Nutanix Enterprise Cloud, from its essential JD Edwards’ ERP system, to its
business-critical design and manufacturing apps--the lifeblood of a company
aiming to produce the world’s best road and mountain bikes. Brian Oamek, Senior
Enterprise IT Architect at Trek, remarked, “Our bikes are as technologically advanced
as possible and all of that is really driven under the hood. It’s all being powered by
Nutanix.”

Benefits
Reduced the number of Cut turnaround time for Reduced storage/compute
employees needed to IT requests from weeks to datacenter footprint by
manage the infrastructure hours, allowing engineers 75%, lowering overall
by 66%, lowering IT costs to work on innovative new datacenter costs
and freeing up resources products. significantly.
to focus on strategic
projects.

Watch the Read the

video case study

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Contemplating Some Big
Datacenter Decisions?
The good news is you have a lot more great options than
you used to. Each of these stories is a reminder that you no
longer have to settle for IT complexity, poor performance,
vendor lock-in, and unnecessary licensing costs. Over 12,000
customers have already made the choice to partner with
Nutanix--and they’re happy they did.

We stand ready to help you to think through even your

thorniest datacenter challenges. Head here to get started.

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