EASI-FLO

Water heater

Installation
& Servicing
Instructions

G.C. N° 52 094 06 (NG)

G.C. N° 52 094 07 (LPG)

THESE INSTRUCTIONS
TO BE RETAINED
BY USER

Vokèra is a licensed member of the Benchmark scheme

which aims to improve the standards of installation and
commissioning of domestic hot water systems in the UK.
The Vokera EASI-FLO water heater complies with:
ƒƒ Appliances Directive 2009/142/EEC
ƒƒ Electromagnetic Compatibility Directive 2014/30/EU
ƒƒ Low Voltage Directive 2014/35/EU
ƒƒ Directive 2009/125/EC Ecodesign for energy-using appliances
ƒƒ Directive 2010/30/EU Indication by labelling of the consumption of energy by energy-related products
ƒƒ Delegated Regulation (EU) No. 811/2013
ƒƒ Delegated Regulation (EU) No. 813/2013 51AP274

1 GENERAL 3 5.20 What if the appliance is due its annual service . . . . . . . . . . 15

1.1 General warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 5.21 What if i need to call an engineer . . . . . . . . . . . . . . . . . . . . 15
1.2 Fundamental safety rules . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
6 COMMISSIONING 16
2 DESCRIPTION 3 6.1 Gas supply installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.1 Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 6.2 Water pipe work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.2 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6.3 Pre-operation checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.3 Water circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 6.4 Initial lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
2.4 External wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 6.5 Checking the burner pressure . . . . . . . . . . . . . . . . . . . . . . 16
6.6 Setting the outlet temperature . . . . . . . . . . . . . . . . . . . . . . . 16
3 GENERAL REQUIREMENTS 7 6.7 Final checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.1 Terminal position for fan assisted appliance . . . . . . . . . . . . . 7 6.8 Instructing the user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
3.2 Principle components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.3 Mode of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7 SERVICING 17
3.4 Safety devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 7.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.5 Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.2 Routine annual servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.6 Location of appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.3 Replacement of components . . . . . . . . . . . . . . . . . . . . . . . 17
3.7 Gas supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.4 Component removal procedure . . . . . . . . . . . . . . . . . . . . . 17
3.8 Flue system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.5 High limit thermostat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.9 Air supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.6 Flow switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.10 Water pipe work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.7 Burner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.11 Pipework . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.8 Flue fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.12 Drain cocks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 7.9 Heat exchanger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3.13 Electrical supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.14 Timber framed buildings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 8 CHECKS, ADJUSTMENTS, AND FAULT
FINDING 19
4 INSTALLATION 9 8.1 Checking appliance operation . . . . . . . . . . . . . . . . . . . . . . 19
4.1 Delivery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 8.2 Appliance mode of operation . . . . . . . . . . . . . . . . . . . . . . . 19
4.2 Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 8.3 Checking and adjusting burner pressure . . . . . . . . . . . . . . 19
4.3 Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 8.4 External faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.4 Preparation for mounting the appliance . . . . . . . . . . . . . . . . 9 8.5 Electrical checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.5 Fitting the flue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 8.6 Fault finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.6 Connecting the gas and water . . . . . . . . . . . . . . . . . . . . . . 12 8.7 Fault codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
4.7 Electrical connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
4.8 Withdrawal range graph . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 9 L.P.G. INSTRUCTIONS 21
9.1 Gas supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5 USER 14 9.2 Gas supply installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5.1 Do’s and don’t’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 9.3 Checking and adjusting burner pressure . . . . . . . . . . . . . . 21
5.2 Guarantee registration card . . . . . . . . . . . . . . . . . . . . . . . . 14
5.3 Benchmark log book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 10 GAS TRANSFORMATION 22
5.4 How does it work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 10.1 Gas conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.5 Diagnostic fault indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 10.2 Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5.6 Led status indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.7 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.8 Clearances required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.9 Before switching on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.10 Appliance controls (see fig. 1) . . . . . . . . . . . . . . . . . . . . . . 14
5.11 Lighting the appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.12 Changing the domestic hot water temperature . . . . . . . . . . 14 The following symbols are used in some parts of this
5.13 How to reset the appliance . . . . . . . . . . . . . . . . . . . . . . . . . 14 booklet:
5.14 Diagnostic indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.15 How to shut down the system for short periods . . . . . . . . . 15 bbCAUTION = actions that require special care and suitable
5.16 How to shut down the system for long periods . . . . . . . . . . 15 preparation
5.17
5.18
How to care for the appliance . . . . . . . . . . . . . . . . . . . . . . .
What if i suspect a gas leak . . . . . . . . . . . . . . . . . . . . . . . .
15
15 aaPROHIBITED = actions that absolutely must NOT be carried
5.19 What if the status led is flashing red . . . . . . . . . . . . . . . . . . 15 out

2
1 GENERAL
1.1 General warnings 1.2 Fundamental safety rules
bbAfter having removed the packaging, check that the material The use of products that operate on fuel, electricity and water requires
supplied is intact and complete; if this is not the case, contact a number of fundamental safety rules to be observed, including:

bbThe EASI-FLO water heater must be installed by qualified per- aaThe

Vokera Ltd.
water heater must not be used by children or invalid per-
sons without supervision.
sonnel as detailed under any current standards and law appli-
cable and with the instructions provided by Vokera Ltd in the aaElectrical devices or appliances, such as switches, household
manual supplied with the appliance.
bbThe water heater must be used for the purposes it has been appliances, etc. must not be used if there is the smell of gas or
unburned fuel. In this case:
expressly manufactured. Vokera Ltd declines all contractual -- ventilate the room by opening doors and windows;
and extra-contractual liability for damage caused to persons, -- close the fuel stopcock;
animals or things, due to errors in installation, control, servicing -- promptly contact Vokera Ltd, your gas supplier or other pro-
or improper use. fessionally qualified personnel.
bbIn the event of water leaks, disconnect the water heater from the aaDo not touch the water heater when barefoot or with wet parts
mains power supply, close the water supply and promptly notify of the body.
Vokera Ltd or other professionally qualified personnel.
bbIf the water heater is not used for an extended period, the follow- aaNo service or cleaning operations may be performed without
ing minimum operations must be completed: first having disconnected the water heater from the mains pow-
-- move the main system switch to "off". er supply, moving the main system switch to "off".
bbServicing must be performed on the water heater at least once aaThe safety or control devices must not be adjusted without the
a year. authorisation and written instructions from the manufacturer of
bbThis manual is an integral part of the water heater and as a con- the water heater.
sequence must be kept with care. If the manual is damaged or
lost, contact Vokera Ltd for another copy.
bbWhen the product reaches the end of its life it should not be
disposed of as solid urban waste but should be brought to a
separated waste collection facility.

2 DESCRIPTION
The Vokera EASI-FLO is an instantaneous water heater, which - by design - incorporates electronic ignition, NTC temperature control and a
coaxial flue that can be rotated – horizontally – through 360 degrees for various horizontal or vertical applications.
The EASI-FLO can also be used with the Vokera twin flue system.
All installers are asked to follow the Benchmark Scheme by adhering to the Code of Practise, which can be obtained from
www.centralheating.co.uk.
2.1 Structure

1 High limit thermostat

2 Main burner
3 Electrode
4 NTC sensor
5 Fan assembly
6 Pressure differential switch
7 Flue outlet
8 Silicone pressure tube (-)
Silicone pressure tube (+)
9 Heat exchanger
10 Gas valve
11 Flow switch

3
2.2 Technical data
DESCRIPTION EASI-FLO Units
30.00 kW
Nominal heat input
25,800 kcal/h
27.90 kW
Nominal heat output
23,994 kcal/h
10.50 kW
Reduced heat input
9,030 kcal/h
9.09 kW
Reduced heat output
7,820 kcal/h
Category II2H3+
Destination country GB - IE
B22-B52;C12-C12x;C22;C32-C32x;C42-C42x;C52-C52x;
Configuration type
C62-C62x;C82-C82x;C92-C92x
Gas characteristics
G20 34.02
Lower heat output G30 116.09 MJ/m³S
G31 88
G20 45.67
Lower Wobbe index (15°C 1013 mbar) G30 80.58 MJ/m³S
G31 70.69
G20 20
Nominal supply pressure G30 28-30 mbar
G31 37
G20 3.17 Sm³/h
Maximum gas flow rate in DHW mode G30 2.36
kg/h
G31 2.33
G20 11.30
Maximum DHW pressure G30 28.00 mbar
G31 36.00
G20 1.35
Ø main burner nozzle G30 0.78 mm
G31 0.78
G20 16.213-13.571
Flue gas mass flow rate (max/min) G30 15.755-13.481 g/s
G31 16.148-13.359
Nozzles 13 n.
Ø gas connection 3/4"
Concentric flue gas outlet pipes
Diameter 60 - 100 mm
Maximum length 3.4 m
Loss due to 45°/90° bend 1/1.5 m
Wall hole 105 mm
Separate flue gas outlet pipes
Diameter 80 mm
Maximum length 14.5 + 14.5 m
Loss due to 45°/90° bend 1.2/1.7 m
G20 139 - 112
Flue gas temperature (max/min) G30 140 - 112 °C
G31 140 - 111
Withdrawal range 2 -12 l/min
Minimum pressure 0.15 bar
Nominal pressure 2 bar
Maximum pressure 10 bar
DHW minimum flow rate 2 l/min
Quantity of hot water with Δt 35°C 11.4 l/min
Ø water connections 1/2"
DHW temperature selection range 35-60 °C
Flow regulator 12 l/min
Total electrical power 50.4 W
Internal fuse 2 AF
External fuse 3 A
Power supply voltage 230/50 V/Hz
Protection rating IPX4D
Appliance dimensions
Height 640 mm
Width 400 mm
Depth 246 mm
Net weight 17 kg
Clearances
150 mm from casing or 25 mm above flue elbow
Top
(whichever is applicable)
Bottom 150 mm
Sides 50 mm
Front 600 mm
Connections
Cold water 15 (compression) mm
Hot water 15 (compression) mm
Gas 15 (copper) mm

4
 Parameter Symbol Value Unit
Water heating energy efficiency class - A -
Declared load profile - XL -
Water heating energy efficiency ηwh 80.1 %
Daily fuel consumption Qfuel 24.937 kWh
Annual fuel consumption AFC 19 GJ
Daily electricity consumption Qelec 0.093 kWh
Annual electricity consumption AEC 20 kWh
Sound power level, indoors LWA 47 dB(A)
Emissions of nitrogen oxides NOx 118 mg/kWh

2.3 Water circuit

2
3
1 High limit thermostat
2 NTC sensor
4 3 Heat exchanger
4 Burner
5 Gas valve
6 Flow regulator
5 7 Flow switch
8 Filter

Gas

outlet hot water inlet cold water

5
2.4 External wiring
The appliance comes with a factory fitted cable that should be connected to a suitable fused isolator or plug. If this is unsuitable and a direct
connection to the appliance is required, it must be connected to the appliance as shown in the following diagram. For further advice on the
electrical connection, please contact Vokera technical on 0844 391 0999.

NOTE: L-N CONNECTION IS ADVISABLE

E.A./R.
CN5 FA2
JP4
T2

1 P1 FA1
P2
F= Fuse 2 AF
1
JP1

CN2
CN3 F
CN7
230 V GAS VALVE
RL3 1 4
T1 NL
OPE OPE

11
RL1 1 CN1 MOD 1 2 3 4

CN4 V

marrone
1 2 3 4 5
T.L. P.F. S.S. F.L. blu rosa

blu
MOD marrone
12 12 34

CN3 CN4
bianco
bianco

grigio
grigio

rosso
rosso

viola
viola
nero
nero

11 1
CN7

Bianco = White, Nero = Black, Grigio = Grey, Rosso = Red, F Fuse 2A F

Viola = Purple, Marrone = Brown, Blu = Blue, Rosa = Pink. CN1-CN7 Connectors
E.A./R. Detection/ignition electrode
IWH01NX Control board
T.L. High limit thermostat
T1 Transformer
P.F. Air pressure switch
T2 Ignition transformer
MOD Modulator
P1 Potentiometer to select DHW temperature
S.S. DHW circuit temperature sensor (NTC)
P2 OFF-ON selector
F.L. DHW flowswitch
JP1 NG or LPG selector jumper
V Fan
RL1 Fan relay
OPE Gas valve operator
RL3 Ignition relay

6
3 GENERAL REQUIREMENTS

3.1 Terminal position for fan assisted appliance

Key Location Minimum distance
A Below an opening (window, air-brick, etc.) 300 mm
B Above an opening (window, air-brick, etc.) 300 mm
C To the side of an opening (window, air-brick, etc.) 300 mm
D Below gutter, drain-pipe, etc. 25 mm
E Below eaves 25 mm
F Below balcony, car-port roof, etc. 25 mm
G To the side of a soil/drain-pipe, etc. 25 mm (60mm for 80/125 - 5” flue)
H From internal/external corner 25 mm (60mm for 80/125 - 5” flue)
I Above ground, roof, or balcony level 300 mm
J From a surface or boundary facing the terminal 600 mm
K From a terminal facing a terminal 1200 mm
L From an opening in the car-port into the building 1200 mm
M Vertically from a terminal on the same wall 1500 mm
N Horizontally from a terminal on the same wall 300 mm
P From a structure to the side of the vertical terminal 300 mm
Q From the top of the vertical terminal to the roof flashing As determined by the fixed collar
of the vertical terminal
R To the side of a boundary 300 mm
S To the side of an opening or window on a pitched roof 600 mm
T Below an opening or window on a pitched roof 2000 mm
V From a vertical terminal to an adjacent opening (window, air-brick, etc.) (call Vokera technical for advice)
W From a vertical terminal to an adjacent vertical terminal 300 mm (only if both terminals are the same hight)

3.2 Principle components

-- A fully integrated electronic control board featuring electronic temperature control, self diagnostic fault indicator, continuous gas modulation.
-- Electronic ignition with flame supervision.
-- Fan.
-- Differential air pressure switch.
-- Two-stage gas valve.

3.3 Mode of operation

When there is a request for hot water via a hot water outlet or tap, the water flow switch senses water movement thereby energizing the fan, the
fan proves the differential air pressure switch which in-turn allows an ignition sequence to begin.
Ignition is sensed by the electronic circuitry to ensure flame stability at the burner. Once successful ignition has been achieved, the electronic
circuitry increases the gas rate to maximum or modulates to suit the set requirement.
When the appliance reaches the desired temperature the burner will modulate to maintain the desired temperature. Should the temperature
continue to increase, the burner will shut off when the maximum operating temperature is attained.
When the request for hot water has been satisfied the appliance fan may continue to operate to dissipate any residual heat within the appliance.

3.4 Safety devices

When the appliance is in use, safe operation is ensured by:
-- a high limit thermostat that over-rides the temperature control circuit to prevent or interrupt the operation of the burner;
-- a differential air pressure switch that checks the operation of the fan and flue thereby allowing safe operation of the burner;
-- a flame supervision device that will shut off the gas supply to the burner if

7
Detailed
BS 5440 Part 1 Flues
BS 5440 Part 2 Flues and ventilation
BS 5546 Installation of hot water supplies for domestic purposes
BS 6891 Low pressure installation pip
BS 6700 Design, installation, testing and maintainence of services supplying Water for domestic use

bbThis appliance must be installed by a competent person in ac-

cordance with the Gas Safety (Installation & Use) Regulations.

3.5 Related documents 3.9 Air supply

The installation of this water heater must be in accordance with the rel- The following notes are intended for general guidance only. This ap-
evant requirements of the Gas Safety (Installation & Use) Regulations, pliance is a room sealed, fan-flued water heater, consequently it does
the Water supply (water fittings) Regulations, the Water Byelaws Scot- not require a permanent air vent for combustion air supply. When in-
land, the Building Standards (Scotland) Regulation and Building Stan- stalled in a cupboard or compartment, ventilation for cooling purpos-
dards (Northern Ireland) Regulations. It should be in accordance also es is also not required.
with any relevant requirements of the local authority and the relevant
recommendations of the following British Standard Codes of Practice. 3.10 Water pipe work
Detailed recommendations are given in BS 5449 Part 1 and BS 6798.
3.6 Location of appliance The following notes are for general guidance only.
The appliance may be installed in any room or internal space, al-
though particular attention is drawn to the requirements of the current 3.11 Pipework
I.E.E. wiring regulations, and in Scotland, the electrical provisions of
the Building Regulations, with respect to the installation of the appli- It is recommended that copper tubing to BS 2871 Part 1 is used in
ance in a room or internal space containing a bath or shower. conjunction with soldered capillary joints. Where possible pipes
When an appliance is installed in a room or internal space containing should have a gradient to ensure air is carried naturally to an outlet
a bath or shower, the appliance or any control pertaining to it must not and that water flows naturally to drain cocks. Pipes should be insu-
be within reach of a person using the bath or shower. lated to avoid heat loss and in particular to avoid the possibility of
The location chosen for the appliance must permit the provision of a freezing. Particular attention should be paid to pipes passing through
safe and satisfactory flue and termination. The location must also per- ventilated areas such as under floors, loft space, and void areas.
mit an adequate air supply for combustion purposes and an adequate
space for servicing and air circulation around the appliance. Where 3.12 Drain cocks
the installation of the appliance will be in an unusual location special these must be located in accessible positions to facilitate draining of
procedures may be necessary, BS 6798 gives detailed guidance on the appliance and all water pipes connected to the appliance. The
this aspect. A compartment used to enclose the appliance must be drain cocks must be manufactured in accordance with BS 2879.
designed and constructed specifically for this purpose. An existing
compartment/cupboard may be utilised provided that it is modified to 3.13 Electrical supply
suit. Details of essential features of compartment/cupboard design,
including airing cupboard installations, are given in BS 6798. This ap- The appliance is supplied for operation on 230V @ 50Hz electrical
pliance is not suitable for external installation. supply; it must be protected with a 3-amp fuse. The method of con-
nection to the mains electricity supply must allow for complete isola-
3.7 Gas supply tion from the supply. The preferred method is by using a double-pole
switch with a contact separation of at least 3mm. The switch must only
The gas meter – as supplied by the gas supplier – must be checked to supply the appliance. Alternatively an un-switched shuttered socket
ensure that it is of adequate size to deal with the maximum rated input with a fused 3-pin plug both complying with BS 1363 is acceptable.
of all the appliances that it serves. Installation pipes must be fitted in
accordance with BS 6891. Pipe-work from the meter to the appliance 3.14 Timber framed buildings
must be of adequate size. Pipes of a smaller size than the appliance
gas inlet connection must not be used. The installation must be tested If the appliance is to be fitted in a timber framed building, it should
for soundness in accordance with BS 6891. If the gas supply serves be fitted in accordance with the Institute of Gas Engineers publication
more than one appliance, it must be ensured that an adequate supply (IGE/ UP/7) “Guide for Gas Installations in Timber Frame Buildings”.
is maintained to each appliance when they are in use at the same
time.

3.8 Flue system

The terminal should be located where the dispersal of combustion
products is not impeded and with due regard for the damage and
discoloration that may occur to building products located nearby.
The terminal must not be located in a place where it is likely to cause
a nuisance. In cold and/or humid weather, water vapor may condense
on leaving the terminal; the effect of such pluming must be consid-
ered. If installed less than 2m above a pavement or platform to which
people have access (including balconies or flat roofs) the terminal
must be protected by a guard of durable material. The guard must be
fitted centrally over the terminal.
Refer to BS 5440 Part 1, when the terminal is 0,5 metres (or less) be-
low plastic guttering or 1 metre (or less) below painted eaves.

8
4 INSTALLATION MAXIMUM FLUE LENGTHS

4.1 Delivery Flue system EASI-FLO UM

The appliance is delivered in a heavy-duty cardboard carton. Lay the Concentric Horizontal 3.40 mt
carton on the floor with the writing the correct way up. Concentric Vertical 4.40 mt
4.2 Contents Twin flue 14.5 + 14.5 mt
Contained within the carton is:
-- the appliance;
-- the wall mounting bracket and stand-off brackets (stand-off brack- 4.5 Fitting the flue
ets are for use with rear flue outlet only); The top flue outlet permits both horizontal and vertical flue applica-
-- template;
-- an accessories pack containing the appliance service valves and tions to be considered, alternatively, the Vokèra twin flue system can
washers; be utilised if longer flue runs are required.
-- the instruction pack containing the installation & servicing instruc-
tions, user instructions and a 3-amp fuse. Concentric horizontal flue
(For concentric vertical flue, see page 10).
4.3 Unpacking (For twin flue applications, see page 11).
At the top of the carton pull both sides open – do not use a knife The appliance can be used with either the Vokèra 60/100mm concen-
– unfold the rest of the carton from around the appliance, carefully tric Uni-flue system or the optional Vokera twin flue system.
remove all protective packaging from the appliance, and lay the ac-
cessories etc. to one side. Total flue length 60-100 Restrictor required
4.4 Preparation for mounting the appliance Up to 0.85 metre 41 mm diameter
The appliance should be mounted on a smooth, vertical, surface, From 0.85 to 1.70 metre 43 mm diameter
which must be capable of supporting the full weight of the appliance. From 1.70 to 2.70 metre 45 mm diameter
Care should be exercised when determining the position of the appli-
ance with respect to hidden obstructions such as pipes, cables, etc. From 2.70 to 3.40 metre Not installed
When the position of the appliance has been decided – using the
template supplied – carefully mark the position of the wall-mounting NOTE
bracket and flue-hole (if applicable). These instructions relate only to the Vokèra Uni-Flue 60/100mm con-
bbPosition the cartoon template and trace the two upper holes Ø centric flue system. The appliance flue outlet elbow can be rotated
through 360º on its vertical axis. In addition the flue may be extended
8 mm. Trace the two lower holes Ø 8 mm at a distance from the from the outlet elbow in the horizontal plane. A reduction must also
upper holes of 579 mm. be made to the maximum length (see table below) when additional
Fix the stand-off brackets (the stand-off brackets should only
bends are used.
be used if the flue is exiting to the rear).
bbAttach the wall mounting bracket.

Reduction for additional bends

Bend Reduction in maximum flue length for each bend
45° bend 1.0 metre (60/100) mt
90° bend 1.5 metre (60/100) mt

Horizontal flue terminals and accessories

Part no. Description Min-Max length
833 mm
2359029 Horizontal flue kit (dimension ‘X’)
2359119 Telescopic flue kit
2359069 750 mm extension 750 mm
2359079 1500 mm extension 1500 mm
579 mm

2359089 Telescopic extension 350-490 mm

2359049 45º bend (pair) 220mm
2359059 90º bend N/A
529 Wall bracket (5) N/A

9
Using the template provided (A), mark and drill a 125mm hole for the Extending the flue
passage of the flue pipe. The hole should have a 1º drop from the The horizontal flue system can be extended using bends and/or ex-
appliance to outside, to eliminate the possibility of rainwater entering tensions from the Uni-Flue range.
the appliance via the flue. Connect the bend – supplied with the terminal kit – to the top of the
The fixing holes for the wall-mounting bracket should now be drilled appliance using the clips, screws, & gaskets supplied. The additional
and plugged, an appropriate type and quantity of fixing should be bends & extensions have an internal push-fit connection, care should
used to ensure that the bracket is mounted securely. be taken to ensure that the correct seal is made when assembling the
Once the bracket has been secured to the wall, mount the appliance flue system. Connect the required number of flue extensions or bends
onto the bracket.. (up to the maximum equivalent flue length) to the flue terminal using
the clips, screws, & gaskets supplied (see fig. a & fig. b). The interior
trim should be fitted at this point.
NOTE
When cutting an extension to the required length, you must ensure
that the excess is cut from the plain end of the extension, and that the
A inner (60mm) pipe is 7.5mm longer than outer (100mm) pipe. Remove
any burrs, and check that any seals are located properly.
You must ensure that the entire flue system is properly supported and
connected.
Seal the flue assembly to the wall using cement or a suitable alterna-
tive that will provide satisfactory weatherproofing. The exterior trim
can now be fitted.

fig. b

Concentric vertical flue

The appliance can be used with either the Vokèra 60/100mm
concentric Uni-flue system or the optional Vokera twin flue system.
fig. a
Total flue length 60-100 Restrictor required
Fitting the horizontal flue kit Up to 1.85 metre 41 mm diameter
Carefully measure the distance from the centre of the appliance flue From 1.85 to 2.70 metre 43 mm diameter
outlet to the face of the outside wall (dimension ‘X’). Ensure the inner
(60mm) pipe is fully inserted into the outer (100mm) pipe (when the in- From 2.70 to 3.70 metre 45 mm diameter
ner pipe is fully inserted, it stands proud of the outer pipe by 7.5mm). From 3.70 to 4.40 metre Not installed
Add 32mm to dimension ‘X’ to give the overall flue length (dimension
‘Y’). NOTE
These instructions relate only to the Vokèra 60/100mm concentric flue
NOTE
system. For specific details on the installation
The standard horizontal flue kit (part no. 2359029) is suitable for a
of the Vokera twin flue system please refer to the instructions supplied.
distance (dimension ‘Y’) of up to 865mm.
The vertical flue terminal can be connected directly to the appliance
The telescopic flue kit (part no. 2359119) is suitable for a distance
flue outlet. Alternatively, an extension or bend can be connected to
(dimension ’Y’) of up to 600mm.
the appliance flue outlet if desired, however if additional bends are
Dimension ‘Y’ is measured from the end of the terminal to the end of
fitted, a reduction must be made to the maximum flue length (see
the outer (100mm) pipe. The internal trim should be fitted to the flue
table below).
pipe before connection of the 90° bend.
Reduction for bends
Bend Reduction in maximum flue length for each bend
45° bend 1.0 metre (60/100) mt
90° bend 1.5 metre (60/100) mt

Vertical flue terminal and accessories

Part No. Description Length
2359039 Vertical flue terminal 1.0 metre
531 Pitched roof flashing plate N/A
532 Flat roof flashing plate N/A
2359069 750 mm extension 750 mm

10
 Part No. Description Length Guidance notes on twin flue installation
-- The flue must have a fall back of 1º back to the appliance to allow
2359079 1500 mm extension 1500 mm any condensate that forms in the flue system to drain via the con-
2359049 45º bend (pair) N/A densate drain. Consideration must also be given to the fact that
2359059 90º bend N/A there is the possibility of a small amount of condensate dripping
from the terminal.
529 Wall bracket (5) N/A -- Ensure that the entire flue system is adequately supported, use at
least one bracket for each extension.
Using the dimensions given in "fig. a" as a reference, mark and cut a -- Extreme care must be taken to ensure that no debris is allowed to
125mm hole in the ceiling and/or roof. enter the flue system at any time.
-- As the exhaust outlet pipe can reach very high temperatures it must
Fit the appropriate flashing plate to the roof and insert the vertical flue
be protected to prevent persons touching the hot surface.
terminal through the flashing plate from the outside, ensuring that the
collar on the flue terminal fits over the flashing.
The fixing holes for the wall-mounting bracket should now be drilled Bend Reduction in maximum flue length for each bend
and plugged, an ‘appropriate type and quantity of fixing should be 45° bend 1.2 metre mt
used to ensure that the bracket is mounted securely. Once the bracket
has been secured to the wall, mount the appliance onto the bracket. 90° bend 1.7 metre mt

Twin flue accessories

Part No. Description Length
20006933 Twin adapter kit N/A

Mounting the appliance

The fixing holes for the wall-mounting bracket should now be drilled
and plugged, an appropriate type and quantity of fixing should be
used to ensure that the bracket is mounted securely. Once the bracket
has been secured to the wall, mount the appliance onto the bracket.

Installation of twin adaptor kit

-- Insert the exhaust connection manifold (A) onto the appliance flue
outlet.
-- Remove the blanking plate (located to the left of the appliance flue
outlet) and – using the same screws – install the air inlet plate (B).
IMPORTANT -- Using the hole in the exhaust connection manifold as a guide, drill
The vertical flue terminal is 1.0 metre in length and cannot be cut; a 3mm hole in the appliance flue spigot and secure the exhaust
therefore it may be necessary to adjust the height of the appliance to manifold connection to the flue spigot using the screw provided (C).
-- Using the two holes in the air inlet plate as a guide, drill a 3mm
suit or use a suitable extension. hole in each and secure the air inlet pipe/bend using the screws
Connect the vertical flue assembly to the appliance flue spigot using provided.
the 100mm clip, gasket & screws (supplied), ensuring the correct seal The twin flue pipes extensions and accessories can now be installed
is made. The flue support bracket (supplied with the vertical flue kit) by pushing together (the plain end of each extension or bend should
can now be fitted. be pushed approximately 50mm into the female socket of the previ-
ous piece).
If the vertical flue requires extension/s or additional bend/s, connect
the required number of flue extensions or bends (up to the maximum
equivalent flue length) between the appliance and vertical flue as-
sembly.
Ensure that any horizontal sections of the flue system have a minimum
1º; maximum 3º fall back to the appliance (1º = 17mm per 1000mm). A
NOTE
When cutting an extension to the required length, you must ensure
that the excess is cut from the plain end of the extension. Remove any C
burrs, and check that any seals are located properly.
You must ensure that the entire flue system is properly supported and
connected.
Twin flue system B
The Vokèra twin flue system enables greater flue distances to be
achieved than that of a concentric flue system. It can be used for
horizontal or vertical applications, however the twin flue system must
be converted to the dedicated concentric flue kit for termination. It is
essential that the installation of the twin flue system be carried out in
strict accordance with these instructions.
Total flue length 80 Restrictor required
Up to 1+1 metre 41 mm diameter
From 1+1 to 5+5 metre 43 mm diameter
From 5+5 to 8+8 metre 45 mm diameter
From 8+8 to 14.5+14.5 metre Not installed

11
Horizontal termination The condensate drain trap must be connected to the drain in accor-
-- The twin flue system must be converted to the dedicated concentric dance with building Regulations or other rules in force.
flue kit for termination.
-- The horizontal terminal is supplied with a built-in converter box and Condensate drain kit
cannot be shortened.
-- A 130mm hole is required for the passage of the concentric terminal
through the wall.
-- The air inlet pipe must always be level with or below, that of the
exhaust pipe.
Depending on site conditions it may be preferable to install the termi-
nal assembly prior to fitting the twin flue pipes.
Mark and drill a level 130mm hole for the passage of the horizontal
flue terminal. Insert the terminal assembly into the flue hole.
Push-fit the twin flue pipes onto the concentric to twin converter box
ensuring that the exhaust pipe connects to the exhaust connection on
the concentric to twin converter.
If necessary cut the plain ends (male) of the twin flue pipes to allow
connection to the concentric to twin converter.
NOTE
Before cutting twin flue pipes ensure allowances have been made for
connection onto the previous piece and onto the concentric to twin
converter. The last twin flue pipes must be pushed 50mm onto the 4.6 Connecting the gas and water
male spigots of the concentric to twin converter.
NOTE The appliance is supplied with an accessories pack that contains
Seal the flue terminal assembly to the wall using cement or a suitable sealing washers and service valves. The service valves are of the
alternative that will provide satisfactory weatherproofing. The interior compression type. When connecting pipe work to the valves, tight-
and exterior trim can now be fitted. en the compression end first, then insert the sealing washers before
Vertical termination tightening the valve to the appliance.
The twin flue system must be converted to the dedicated concentric
flue kit for termination.
-- The vertical terminal is supplied with a built-in converter box and
bbIt will be necessary to hold the valve with one spanner whilst
tightening with another.
cannot be shortened.
GAS
-- A 130mm hole is required for the passage of the concentric terminal
The appliance is supplied with a 15mm service valve, connect a
through the ceiling and/or roof.
15mm pipe to the inlet of the valve and tighten both nuts.
Depending on site conditions it may be preferable to install the termi-
nal assembly prior to fitting the twin flue pipes. bbIt will be necessary to calculate the diameter of the gas supply
Fit the appropriate flashing plate to the roof and insert the vertical flue pipe to ensure the appliance has an adequate supply of gas.
terminal through the flashing plate from the outside, ensuring that the
collar on the flue terminal fits over the flashing.
Push-fit the twin flue pipes onto the concentric to twin converter ensur-
ing that the exhaust pipe connects to the exhaust connection on the
concentric to twin converter.
If necessary cut the plain ends (male) of the twin flue pipes to allow
connection to the concentric to twin converter.

NOTE
-- Before cutting twin flue pipes ensure allowances have been made
for connection onto the previous piece and onto the concentric to
twin converter. The last twin flue pipes must be pushed 50mm onto
the male spigots of the concentric to twin converter.
-- You must ensure that the entire flue system is properly supported
and connected.
-- Ensure that any horizontal sections of pipe have a 1º to 3º fall COLD INLET
towards the appliance to allow any condensate that forms in The appliance is supplied with 15mm stopcock for the cold water inlet
the flue system to drain via the condensate drain. (17mm per connection, connect a 15mm pipe to the inlet of the valve and tighten
1000mm = 1º). the nut.

Installation of condensate drain kit

The condensate drain kit must be fitted within 1 metre of the appliance
flue outlet. It is recommended that the condensate drain kit should be
fitted in the vertical plane, however it can be fitted horizontally with
care.
-- Fit the first bend to the condensate drain kit or exhaust connection
manifold by firmly pushing in to position.
-- Using the two holes in the exhaust connection manifold as a guide,
drill a 3 mm hole in each and secure using the screws provided.
-- Connect the air inlet pipe to the air baffle as above.
-- The twin flue pipes extensions and accessories can now be in-
stalled by pushing together (the plain end of each extension or
bend should be pushed approximately 50 mm into the female sock-
et of the previous piece).
12
HOT WATER OUTLET
The appliance is supplied with 15mm connector for the hot water out-
let connection, connect a 15mm pipe to the outlet of the connector
and tighten the nut.

C D

4.8 Withdrawal range graph

The graphs below show the operating range of the appliance’s elec-
tronic modulation.
Using the temperature selection dial (B), the temperature of the hot
water requested can be selected from between the minimum and the
4.7 Electrical connections maximum.
By turning the dial (B) to an intermediary point, the temperature of the
The electrical supply must be as specified in 3.7. The appliance is water provided is between the minimum and maximum values that
supplied, pre-wired with a 0,9 metre length of flex, connect the wires can be selected.
as follows: The outer curves in the graphs refer to the temperatures obtained in
-- connect the Brown wire to the L (Live) terminal of the plug or fused relation to the water flow rate with the dial (B) set to the minimum or
isolator; maximum positions.
-- connect the Blue wire to the N (Neutral) terminal of the plug or fused The temperatures shown refer to stable conditions with the cold water
isolator; supply temperature at 15 ±1°C, with a tolerance of ± 0.5 l/min of the
-- connect the Green/Yellow wire to the E (Earth) terminal of the plug water flow rate provided and of ±2°C of the hot water temperature
or isolator; obtained. The temperatures shown in the graph are read at the appli-
-- ensure the plug or fused isolator is fitted with a 3-amp fuse. ance hot water outlet pipe.
The flow limiter allows the set temperature of the hot water provided to
CASING REMOVAL be adjusted at any time, within the specified limits.
As a result, the permitted operating range (with the limiter in position)
To gain internal access to the appliance you must first remove the is that shown by the curves and the dotted vertical line corresponding
casing, proceed as outlined below: to the water flow limiter value.
-- locate and remove the screws A that secure the controls fascia to If very little water is withdrawn (around 2-2.5 l/min.) or where the mains
the appliance casing; water pressure is very low, and with the potentiometer set to the max-
-- lift the casing upward to disengage it from the top locating hooks imum temperature, modulation can no longer control the temperature
and then remove; in an optimal way. As a result, the burner may turn on and off repeat-
edly with fluctuating variations in temperature.
It is recommended that you lower the requested temperature by a few
degrees by turning the dial (B) anticlockwise.

A 70

65

A 60
Screws
temperature °C

55
Temperatura (°C)

50

45

40

35

30

25
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Portata acqua (l/min)
flow rate l/min

-- To open the control fascia remove the screws C

-- gently lower the control fascia D until it rests;
-- store the casing and screws safely until required.
-- Re-fit in the reverse order.

13
5 USER 5.5 Diagnostic fault indicator
In the unlikely event of a fault developing, the EASI-FLO displays a
Your EASI-FLO water heater incorporates the very latest gas water unique fault indicator that helps identify where the fault lies.
heating technology, and if cared for, will give years of reliable use and
efficiency. 5.6 Led status indicator
Please therefore take some time to read these instructions carefully.
The EASI-FLO is equipped with 2 led status indicators that gives a
bbWhen the product reaches the end of its life it should not be visual indication of whether the appliance
disposed of as solid urban waste but should be brought to a
separated waste collection facility. 5.7 Dimensions
Height 640 mm
5.1 Do’s and don’t’s
Width 400 mm
-- Do ensure that you know how to isolate the appliance in an emer-
gency Depth 246 mm
-- Do ensure that you are familiar with the appliance controls
-- Do ensure that your installer has completed the appliance log book
-- Do not attempt to remove the appliance casing or gain internal ac-
cess 5.8 Clearances required
-- Do not hang clothes etc. over the appliance
-- Do not forget to have the appliance serviced annually ABOVE 150 mm
BELOW 150 mm
A = Selector switch
B = Variable Thermostat SIDES 50 mm
C= Green LED
D= Red LED
FRONT 600 mm

C 5.9 Before switching on

Before switching the appliance on, please familiarise yourself with:
-- how to isolate the appliance from the gas, water and electricity sup-
B plies;
-- the appliance controls.

5.10 Appliance controls (see fig. 1)

The appliance controls are situated on the front of the appliance. The
A appliance has a mode switch, variable thermostat. The mode switch
has two positions:
-- OFF/RESET ( )
-- ON ( )
D The variable thermostat allows you to set the outlet temperature be-
tween 35°C (min) and 60°C (max), depending on the flow of water.

5.2 Guarantee registration card 5.11 Lighting the appliance

Please take the time to fill out your guarantee registration card. The Ensure the gas and electrical supply to the appliance are switched on.
completed warranty card should be posted within 30 days of instal- Turn the mode switch to the ( ) (ON) position. The status indicator
lation. should be “green” if the status indicator is flashing “red”.
When a hot water outlet (tap) is opened, the appliance will go through
5.3 Benchmark log book an ignition sequence, whereby the burner will light. If the appliance
fails to ignite during the ignition sequence, allow a period of two min-
The Benchmark Log Book is supplied with your appliance. This im- utes before resetting. To adjust the outlet temperature of the appliance
portant document must be completed during the installation/com- turn the thermostat knob clockwise to increase or anti-clockwise to
missioning of your appliance. All CORGI Registered Installers carry decrease.
a CORGI ID card, and have a registration number. Both should be re- When the appliance reaches the set temperature, the burner will mod-
corded in your Benchmark Log Book. You can check your installer by ulate to ensure temperature stability.
calling CORGI direct on 01256 372300. Failure to install and commis-
sion the appliance in accordance with the manufacturers instructions 5.12 Changing the domestic hot water
may invalidate the warranty. This does not affect your statutory rights .
temperature
5.4 How does it work? Turn the temperature control (B) clockwise to increase the tempera-
ture of the domestic hot water and anti-clockwise to decrease the tem-
Your EASI-FLO water heater is an instantaneous gas water heater that perature of the domestic hot water.
operates to produce hot water whenever a hot water outlet (tap) is
opened. The EASI-FLO will operate whenever a flow of water, through 5.13 How to reset the appliance
the appliance is sensed. The EASI-FLO lights electronically and does
When the led status indicator is flashing red, the appliance will require
not have a pilot light. In the unlikely event of a fault developing with
to be reset manually. Using the mode switch, turn it left to the " " (off/
your appliance, the supply of gas to the burner will be terminated
reset position) then turn it back to the ( ) position.
automatically.

14
bbIf the appliance requires to be reset frequently, it may be indic- Turn the main system dial to “OFF”.
ative of a fault, please contact your installer or Vokera Customer
Service for further advice.

5.14 Diagnostic indicators

Green Status
Red LED Action required
LED working
Check that the green light switches off (C).
ON for 1
Shut-off the gas valve and water taps.
second,
No request for
OFF None
hot water
OFF for 5
seconds
Hot water
ON OFF None
request
Ensure gas is turned
Appliance
OFF ON on at meter. Wait 2 mi- Empty the system if there is a risk of freezing.
lockout
nutes before resetting
Flashing The Technical Support Service is available for advice, should it not be
Allow to cool, if pro-
ON/OFF possible to implement the above procedure easily
ON Overheating blem persists, call
every 0,5
engineer
seconds 5.17 How to care for the appliance
Flashing
ON/OFF To clean the outer casing use only a clean damp cloth. Do not use any
OFF Internal fault Call engineer scourers or abrasive cleaners.
every 0,5
seconds
Flashing Flashing
ON/OFF ON/OFF 5.18 What if i suspect a gas leak
Internal fault Call engineer
every 0,5 every 0,5 If you suspect a gas leak, turn off the gas supply at the gas meter,
seconds seconds and contact your installer or local gas supplier. If you require further
advice please contact your nearest Vokera office.
5.15 How to shut down the system for short
periods 5.19 What if the status led is flashing red
If the red led is flashing it indicates that the appliance has developed a
In case of temporary absences for weekends, short trips, etc.: problem, when this happens the appliance automatically shuts down
Turn the main dial (A) on the control panel to the " " position. and requires to be reset manually.
Turn the main system dial to “OFF”.
5.20 What if the appliance is due its annual
service
Advice for tenants only
Your landlord should arrange for servicing. Advice for homeowners
Please contact Vokera Customer Services (0844 391 0999 (UK) or 056
Check that the green light switches off (C). 7755057 (ROI) if you would prefer a Vokera service engineer or agent
to service your appliance. Alternatively your local CORGI registered
5.16 How to shut down the system for long engineer may be able to service the appliance for you.
periods
5.21 What if i need to call an engineer
If the appliance is not going to be used for a long period of time: If you think your appliance may have developed fault, please contact
Turn the main dial (A) on the control panel to the " " position. your installer or Vokera Customer Services (0844 391 0999 (UK) or 056
7755057 (ROI) have all your details to hand including full address and
postcode, relevant contact numbers, and your completed appliance
C log book.

15
6 COMMISSIONING 6.6 Setting the outlet temperature
The hot water outlet temperature can be adjusted between 35°C -
60°C via the thermostat knob.
6.1 Gas supply installation
Inspect the entire installation including the gas meter, test for sound- 6.7 Final checks
ness and purge. Refer to BS 6891 for specific instruction.
bbEnsure all test nipples on the appliance gas valve are tight and
6.2 Water pipe work checked for tightness.
The water pipe work shall be flushed and tested in accordance with
the Water Supply (water fittings) Regulations (Water Byelaws Scot-
bbEnsure the appliance flue system is fitted correctly and is prop-
erly secured.
land).
bbEnsure all pipe work is re-checked for tightness.
6.3 Pre-operation checks
Before attempting the initial lighting of the appliance, the following
bbRe-fit appliance casing.
checks must be carried out: bbComplete benchmark checklist. For uk only
-- ensure all gas service valves from the meter to the appliance are
open and the supply pipe has been properly purged; Complete details of the appliance, controls, installation nd commis-
-- ensure the proper electrical checks have been carried out (see 8.6 sioning in the Benchmark checklist at the back of this book. It is
FAULT CODES), particularly continuity, polarity and resistance to important that the Benchmark checklist is correctly completed and
earth; handed to the user. Failure to install and commission the appliance to
-- ensure the 3 amp fuse – supplied with the appliance – has been the manufacturers instructions will invalidate the warranty.
fitted;
-- ensure the appliance and associated pipe work has been filled and 6.8 Instructing the user
vented; Hand over all documentation supplied with this appliance – including
-- ensure the flue system has been fitted properly and in accordance these instructions – and explain the importance of keeping them in a
with the instructions; safe place.
-- ensure all appliance service valves are open. Explain to the user how to isolate the appliance from the gas, water
and electricity supplies, and the locations of all drain points.
6.4 Initial lighting Show the user how to operate the appliance and its controls correctly.
Ensure the electrical supply to the appliance is switched on. Turn the Explain to the user how to turn off the appliance for both long and
selector knob to the ‘on’ position. Open a hot water outlet (preferably a short periods, and advise on the necessary precautions to prevent
bath tap) and ensure the flow rate exceeds 2 litres per minute. frost damage.
The appliance will now go through an ignition sequence as described Explain to the user that for continued safe and efficient operation, the
in 3.3 MODE OF OPERATION. Should the appliance fail to ignite, re- appliance must be serviced annually by a competent person.
fer to 6.3 PRE-OPERATION CHECKS and/or section 8 CHECKS, AD-
JUSTMENTS, AND FAULT FINDING.

6.5 Checking the burner pressure

Although the burner pressure is factory set, it is necessary to check it
during commissioning.
Isolate the appliance from the electrical supply and attach a suitable
manometer to the gas valve outlet test nipple.

Outlet test
nipple

Inlet test

cap

Light the appliance as described in 6.4 INITIAL LIGHTING and com-

pare the reading on the manometer with the values described in 2.2
TECHNICAL DATA. If adjustement is required, follow the detailed in-
structions in section 8.3 CHECKING AND ADJUSTING BURNER
PRESSURE. Once the burner pressure has been checked, isolate
the appliance from the electrical supply, remove the manometer, and
tighten the gas valve outlet test nipple.

16
7 SERVICING 7.5 High limit thermostat
Carry out component removal procedure as described in 7.4 COM-
PONENT REMOVAL PROCEDURE. Locate and remove the ten screws
7.1 General that secure the air chamber cover.
Once the appliance has been serviced, the benchmark Service Re- Remove the air chamber cover.
cord must be completed. For UK only: It is important that the Bench- Pull off electrical connections from the high limit thermostat, slacken
mark Service Record is correctly completed and handed to the user. and remove retaining screws.
Failure to install and commission the appliance to the manufacturers Replace in the reverse order.
instructions will invalidate the warranty. To ensure the continued safe
and efficient operation of the appliance, it is recommended that it is 7.6 Flow switch
checked and serviced at regular intervals. The frequency of servicing
will depend upon the particular installation conditions, but in general, Carry out component removal procedure as described in 7.4 COM-
once per year should be adequate. PONENT REMOVAL PROCEDURE.
It is the law that any servicing work is carried out by competent person Remove the appliance casing as described in 4.7.CASING REMOV-
such as a Vokera engineer, an approved service agent, British Gas, or AL. Disconnect the cold water inlet pipe from the bottom connection
other CORGI registered personnel. of the flow switch.
The following instructions apply to the appliance, but it should be re- Disconnect the outlet pipe from the top connection of the flow switch.
membered that the domestic hot water system will also require atten- Detach the electrical plug/wires from the flow switch. Slacken and re-
tion from time to time. move the lock-nut that secures the flow switch to the lower frame.
Replace in the reverse order.
7.2 Routine annual servicing
-- Check the operation of the appliance and ensure it functions as de-
scribed in section 8 CHECKS, ADJUSTMENTS, AND FAULT FIND-
ING.
-- Compare the performance of the appliance with its design specifi-
cation. The cause of any noticeable deterioration should be identi-
fied and rectified without delay.
-- Thoroughly inspect the appliance for signs of damage or deteriora-
tion especially the flue system and the electrical apparatus.
-- Check and adjust – if necessary – all burner pressure settings (see
2
8.3 CHECKING AND ADJUSTING BURNER). 1
-- Carry out an analysis of the flue gases (see 8.4 EXTERNAL FAULTS),
and visually check the condition of the entire flue assembly.
-- Compare the results with the appliance design specification. Any
deterioration in performance must be identified and rectified with-
out delay.
-- Ensure both flue venturis are clean and free from any debris or ob-
struction.
-- Ensure both the burner and heat exchanger are clean and free from
any debris or obstruction.
-- Inspect all joints for signs of leakage and repair if necessary.
-- Refer to the commissioning section and/or replacement of parts
1 High limit thermostat 2 Flow switch
section for detailed instruction if required.

7.3 Replacement of components

PRINTED CIRCUIT BOARD (PCB)
Although it is anticipated that this appliance will give years of reliable, Carry out component removal procedure as described in 7.4 COM-
trouble free service, the life span of components will be determined PONENT REMOVAL PROCEDURE.
by factors such as operating conditions and usage. Should the appli- Remove the appliance casing as described in 4.7. CASING REMOV-
ance develop a fault, the fault finding section will assist in determining AL. Carefully slide out the control panel until the lugs on the lower
which component is malfunctioning. right and left side of the panel are free from the slots on the appliance
frame.
7.4 Component removal procedure Remove the electrode lead from its clip on the PCB housing.
Locate and remove the two screws which secure the PCB cover & ter-
To remove a component, access to the interior of the appliance is
minal cover, then remove cover, after carefully taking note of all wiring
essential. Isolate the appliance from the electrical supply and remove
connections, disconnect all wiring from the PCB, locate and remove
the fuse. And when necessary, close all service valves on the ap-
the PCB securing screws, remove PCB.
pliance, remove the appliance casing as described in section 4.7.
Replace in the reverse order.
CASING REMOVAL. Drain the water content from the appliance via
an outlet or appropriate drain point. Ensure some water absorbent
cloths are available to catch any residual water that may drip from the
appliance or removed component.
Undertake a complete commissioning check as detailed in section 9
COMMISSIONING, after replacing any component.
bbAlways test for gas soundness if any gas carrying components
have been removed or disturbed.

17
 Locate and remove the screws that secure the flue assembly. Discon-
nect the electrical connections and silicone tubes attached to the fan,
noting their positions. Disconnect the maintenance clip that secures
the flue outlet pipe to the fan, ease the fan & flue hood assembly from
its location. Locate and remove the screws that secure the fan to the
flue hood. Remove the fan to flue elbow. Replace in the reverse order.
Ensure all seals are in good condition, taking care to ensure they are
replaced correctly.

Screws

bbEnsure that the replacement PCB has the correct “Jumper Tag”
configuration (see section 2.4 EXTERNAL WIRING).

7.7 Burner
Carry out component removal procedure as described in 7.4 COM-
PONENT REMOVAL PROCEDURE.
Unscrew and remove the air box front cover.
Locate and remove the six screws around the inner combustion cover 7.9 Heat exchanger
and remove.
Carry out component removal procedure as described in 7.4 OMPO-
Disconnect the spark plug cable connection, slide off the lower cable
NENT REMOVAL PROCEDURE.
grommet from the seat of the air distribution box, remove the burner
Unscrew and remove the air chamber front cover.
fixing screws and remove with the spark plug attached and corre-
Locate and remove the six screws around the inner combustion cover
sponding cables.
and remove. Remove locking pins and disconnect the pipes, from the
Replace in the reverse order.
flow and return connections on the heat exchanger.
Disconnect the electrical plugs from the primary thermistor, the heat
exchanger can now be withdrawn from the appliance. Replace in the
reverse order. Ensure all seals are in good condition, taking care to
ensure they are replaced correctly.

7.8 Flue fan

Carry out component removal procedure as described in 7.4 COM-
PONENT REMOVAL PROCEDURE.
Remove the appliance casing as described in 4.7 COMPONENT RE-
MOVAL PROCEDURE. Locate and remove the screws that secure the
air chamber cover. Remove the air chamber cover.

18
8 CHECKS, ADJUSTMENTS, AND 8.3 Checking and adjusting burner pressure
FAULT FINDING Altough the burner pressure is factory set, it is necessary to check
it during servicing or if the gas valve has been removed. Isolate the
appliance from the electrical supply and attach a suitable manometer
8.1 Checking appliance operation to the gas valve outlet test nipple.
When carrying out any repairs or servicing to the appliance, the rel-
evant commissioning procedure must be undertaken to ensure the
continued safe operation of the appliance. Particular attention should
be made to ensure gas soundness, water soundness, and the electri-
cal integrity of the appliance.

8.2 Appliance mode of operation

When there is a request for hot water via a hot water outlet or tap, the
water flow switch senses water movement thereby energising the fan.

bbThere must be sufficient inlet water pressure and flow (min.

0,15 bar/ 2 lpm) to ensure the water flow switch is activated.
If there is insufficient pressure and/or flow, the appliance will
be prevented from operating. When the fan runs, it proves the
differential air pressure switch which in-turn allows an ignition
sequence to begin.
bbThe ignition sequence lasts approximately 7 seconds, during
which the appliance will continue to spark even if the burner
has already lit. If the spark/sensing electrode does not sense
ignition the appliance will then go to lockout. Ignition is sensed
by the electronic circuitry to ensure flame stability at the burner.
Once successful ignition has been achieved, the electronic cir-
cuitry allows the full gas rate through the appliance. When the
appliance reaches the desired temperature the burner will mod- SETTING THE MAXIMUM BURNER PRESSURE
ulate to maintain the set temperature. Should the temperature Light the appliance as described in 6.6 SETTING THE OUTLET TEM-
continue to rise the burner will shut off when the maximum oper- PERATURE and compare the reading on the manometer with the val-
ating temperature is attained. When the request for heat and/or ue described in 2.2 TECHNICAL DATA. If adjustement is required,
hot water has been satisfied, the fan may continue to operate to remove the protective cap from the gas valve modulating coil assem-
dissipate any residual heat within the appliance. bly and turn the outer (10mm) nut clockwise to increase, or counter-
clockwise to decrease the burner pressure.
bbYou should ensure that one or two hot water outlets are fully
open during the above procedure. This will ensure that the out-
put of the appliance (burner pressure) is not compromised due
to a high outlet temperature.

SETTING THE MINIMUM BURNER PRESSURE

Once the maximum burner pressure has been checked and/or adjust-
ed, remove one of the grey wires from the modulating coil. Compare
the reading on the manometer with the value described in 2.2 TECH-
NICAL DATA. If adjustement is required, turn the inner (red) cross-
head screw clockwise to increase, or counter-clockwise to decrease
the burner pressure, whilst ensuring that the outer (10mm) nut does
not move. When checking and/or adjustement has been completed,
isolate the appliance from the electrical supply, replace the protective
cap, refit the grey wire to the modulating coil, remove the manometer,
and tighten the outlet test nipple.
bbA gas soundness check must be carried out.

19
8.4 External faults -- connect test leads between the Live & Earth connections at the
appliance. The meter should read approximately 230V ac. If so
Before carrying out any fault-finding or component replacement, en-
proceed to next stage. If not, see 8.5. REVERSED POLARITY OR
sure the fault is not attributable to any aspect of the installation.
SUPPLY FAULT
-- Connect test leads between the Neutral & Earth connections at the
INSTALLATION FAULTS
appliance. The meter should read approximately 0 – 15Vac. If so
polarity is correct. If not, see 8.5. REVERSED POLARITY OR SUP-
Symptom Possible causes PLY FAULT
Check external wiring.
No ignition REVERSED POLARITY OR SUPPLY FAULT
Check cold supply is
connected to cold inlet. Repeat the above tests at the appliance isolator, if testing reveals cor-
Check gas supply. rect polarity and/or supply at the isolator, re-check wiring and connec-
Poor hot water tions between the isolator and the appliance. If tests on the isolator
Check adjust flow rate. also reveal reversed polarity or a supply fault, consult the local elec-
Unstable flame picture Check flue system. tricity supplier for advice.

RESISTANCE TO EARTH CHECK

8.5 Electrical checks Isolate the appliance from the electrical supply, and using a suitable
Any electrical checks must be carried out by a suitably qualified per- multi-meter carry out a resistance test. Connect test leads between
son. the Live & Earth connections at the appliance. If the meter reads other
EARTH CONTINUITY TEST than infinity there is a fault that must be isolated, carry out a detailed
Isolate the appliance from the electrical supply, and using a suitable continuity check to identify the location of the fault.
multi-meter carry out a resistance test. Connect test leads between
an appliance earth point and the earth wire of the appliance supply
cable. The resistance should be less than 1 ohm. If the resistance is
bbThese series of checks must be carried out before attempting
greater than 1 ohm check all earth wires and connectors for continuity any fault-finding procedures on the appliance. On completion
and integrity. of any task that required the disconnection and re-connection
SHORT CIRCUIT CHECK of any electrical wiring or component, these checks must be
Isolate the appliance from the electrical supply, and using a suitable repeated.
multi-meter, carry out a short circuit test between the Live & Neutral
connections at the appliance. 8.6 Fault finding
Repeat above test on the Live & Earth connections at the appliance Before attempting any fault-finding, the electrical checks as detailed
term. in 8.5 ELECTRICAL CHECKS must be carried out.
bbShould it be found that the fuse has failed but no fault is in- Isolate the appliance from the electrical supply and remove the cas-
ing and PCB cover.
dicated, a detailed continuity. Check will be required to trace
Restore the electrical supply to the appliance, turn the selector switch
the fault. A visual inspection of components may also assist in
to the “on” position, and open a hot water outlet. The appliance should
locating the fault.
now function as described in section 8.2 APPLIANCE MODE OF OP-
POLARITY CHECK ERATION. Should the appliance fail to respond, the internal fuse and
With the appliance connected to the electrical supply and using a connectors should be checked to ensure integrity and continuity. If
suitable multi-meter, carry out the following voltage tests: the appliance still fails to respond, refer to the detailed fault-finding
-- connect test leads between the Live & Neutral connections at the flowcharts overleaf.
appliance. The meter should read approximately 230V ac. If so
proceed to next stage. If not, see 8.5 REVERSED POLARITY OR
SUPPLY FAULT

8.7 Fault codes:

Status water heater Green LED Red LED Status working
Flashing
OFF ON 1 SEC OFF SWITCHED OFF
OFF 5 SEC
Flashing
ON ON 1 SEC OFF SWITCHED ON
OFF 5 SEC
ON ON OFF DHW REQUEST
ON OFF ON FLAME LOCKOUT
Flashing
ON OFF ON 0,5 SEC LIMIT THERMOSTAT ON
OFF 0,5 SEC
Flashing
AIR PRESSURE SWITCH
ON ON 0,5 SEC Spento
“OPEN”
OFF 0,5 SEC
Flashing Flashing
NTC THERMISTOR
ON ON 0,5 SEC ON 0,5 SEC
FAULT
OFF 0,5 SEC OFF 0,5 SEC

20
9 L.P.G. INSTRUCTIONS bbYou should ensure that one or two outlets are open during the
above procedure. This will ensure that the output of the appli-
TECHNICAL DATA G30 G31 ance (burner pressure) is not compromised due to a high outlet
Inlet pressure (LPG) 28-30 37 mbar temperature.
Maximum burner pressure 28,00 36,00 mbar
SETTING THE MINIMUM BURNER PRESSURE
Minimum burner pressure 3,60 4,80 mbar Once the maximum burner pressure has been checked and/or adjust-
Gas rate 2,36 2,33 Sm3/h ed, remove one of the grey wires from the modulating coil. Compare
Injector size 13 x 0,78 13 x 0,78 mm the reading on the manometer with the value described in 2.2 TECH-
NICAL DATA If adjustement is required, turn the inner (red) cross-
head screw clockwise to increase, or counter-clockwise to decrease
RELATED DOCUMENTS
the burner pressure, whilst ensuring that the outer (10mm) nut does
BS 5440 PART 2 Flues not move. When checking and/or adjustement has been completed,
BS 5440 PART 1 Flues & ventilation isolate the appliance from the electrical supply, replace the protective
cap, refit the grey wire to the modulating coil, remove the manometer,
PART 1 Installation of gas hot water supplies for
BS 5546 domestic purposes and tighten the outlet test nipple.
BS 6891 Low pressure installation pipes
BS 5482 Domestic butane & propane gas burners
in permament dwellings bbImportant, a gas important, a gas soundness check must be
carried out.
9.1 Gas supply
The gas supply must be connected to the appliance by a competent
LPG installer and must be of sufficient size to supply the appliance at
its maximum output.
An existing supply must be checked to ensure that it is of adequate
size to deal with the maximum rated input of this and any other appli-
ances that it serves.

9.2 Gas supply installation

The entire installation, including the meter, must be purged and
checked for gas soundness.

9.3 Checking and adjusting burner pressure

Although the burner pressure is factory set, it is necessary to check
it during servicing or if the gas valve has been removed. Isolate the
appliance from the electrical supply and attach a suitable manometer
to the gas valve outlet test nipple.

SETTING THE MAXIMUM BURNER PRESSURE

Light the appliance as described in 6.6 and compare the reading on
the manometer with the value described in 2.2 TECHNICAL DATA. If
adjustement is required, remove the protective cap from the gas valve
modulating coil assembly and turn the outer (10mm) nut clockwise to
increase, or counterclockwise to decrease the burner pressure.

21
10 GAS TRANSFORMATION In the case of gas conversion from natural gas to LPG, secure the
burner flange contained in the kit using the screws (fig. 2b)
in the case of gas conversion from LPG to natural gas, remove the
10.1 Gas conversion burner flange (fig. 2b)
-- reinsert the burner in the combustion chamber and tighten the
Converting gas from one form to another can be done easily, even
screws to fix it to the gas collector
with the appliance already installed.
-- position the cable gland with the spark plug cable in its seat on the
bbThis should be done exclusively by professionals qualified and air tank
authorised according to the regulations in force. -- reconnect the spark plug cable
-- refit the combustion chamber cover and the air tank cover
The appliance is supplied to operate with methane gas (G20) or LPG -- to access the circuit board, open the instrument panel, following the
(G30/G31), according to the indications on the product data plate. instructions contained in paragraph 6.1
The appliance can be converted from one type of gas to another us- -- on the control board (fig. 3):
ing one of the specific kits provided on request. -- if converting from methane gas to LPG, insert the jumper in position
-- methane conversion kit JP1
-- LPG conversion kit. -- if converting from LPG to methane gas, remove the jumper from
position JP1

CN5
JP4

1 P1 P2
F= Fuse

JP1
CN
CN7
RL3
T1

11
RL
fig. 1
fig. 3
T.L. P.F. S.S. F.L.
-- reposition the components previously removed
MOD
-- reconnect the appliance to the mains and turn on the gas valve
(with the appliance in operation, check the gas supply circuit seals).
bbOnce conversion is complete, set the appliance as detailed in
the relevant section of this manual and attach the new data ID
plate contained in the kit.
bianco
bianco

grigio
grigio

rosso
rosso

viola
viola
nero
nero

10.2 Adjustments
fig. 2a
The appliance has already been factory set by the manufacturer.
However, should it need to be readjusted, for example after non-sched-
11 1
uled maintenance, replacingCN7the gas valve or gas conversion, pro-
ceed as described below.
bbAdjustments to maximum power must be performed in the indi-
cated sequence and only by qualified technicians.
-- Remove the casing by loosening the screws holding it in place(A).
-- Loosen the pressure tapping point screw (1) located downstream of
the gas valve by approximately two turns and connect a pressure
gauge there.
fig. 2b -- Disconnect the compensation inlet (5) from the gas valve.
-- Remove the protective cap (2).
To disassemble: -- Turn a water tap on fully, bring the temperature selector to the max-
-- disconnect the appliance from the mains and shut off the gas valve imum and connect the appliance to a power supply.
-- remove in this order: the casing, air tank cover and combustion
chamber cover (fig. 1)
-- disconnect the spark plug cable
-- unthread the lower cable gland from the air tank seat
-- remove the burner screws and then the burner with the spark plug
attached and the relative cables (fig. 1)
-- use a box spanner or a wrench to remove the nozzles and the wash-
ers. Replace with those in the kit (fig. 2a).
bbUse and fit the washers in the kit even in the case of collectors
without washers.

22
 5

1
2

Setting to the maximum value:

Screw the nut (3) fully until obtaining the gas pressure shown in the
table.
Maximum gas pressure at nozzles
11,30 mbar
G20
115,23 mm. C.A.
28,0 mbar
G30
285,52 mm. C.A.
36,00 mbar
G31
367,10 mm. C.A.

Setting to the minimum value:

disconnect one of the two electrical cables from the coil
screw or unscrew the hex head socket screw (4) to adjust the mini-
mum until obtaining the gas pressure value shown in the table
refit the protective cap (2).

Minimum gas pressure at nozzles

1,60 mbar
G20
16,32 mm. C.A.
3,60 mbar
G30
36,71 mm. C.A.
4,80 mbar
G31
48,59 mm. C.A.

-- Reconnect the compensation inlet to the gas valve (5).

-- Disconnect the pressure gauge and retighten the pressure tapping
point screw (1).
bbPlease remember that for operation with LPG, a gas pressure
regulator at the appliance power supply is required, set to 28-30
mbar if operating with butane and 37 mbar for propane.

23
 COMMISSIONING: CO AND COMBUSTION RATIO CHECK
BEFORE CO AND COMBUSTION RATIO CHECK NOTE
The boiler installaon instrucons should have been followed,
The air/gas rao valve is factory-set and
gas type verified and gas supply pressure/rate checked as
required prior to commissioning. must not be adjusted during commissioning
As part of the installaon process, ESPECIALLY WHERE A FLUE unless this acon is recommended, following
HAS BEEN FITTED BY PERSONS OTHER THAN THE BOILER contact with Vokera technical. If any such
INSTALLER, visually check the integrity of the whole flue
system to confirm that all components are correctly adjustment is recommended and further
assembled, fixed and supported. Check that the maximum flue checking of the boiler is required, the
lengths have not been exceeded and all guidance has been engineer must be competent to carry out
followed (e.g. Technical Bullen 008).
this work and to use the flue gas analyser
The flue gas analyser should be of the correct type, as specified
by BS 7967. accordingly. If the boiler requires conversion
Before use, the flue gas analyser should have been maintained to operate with a different gas family (e.g.,
and calibrated as specified by the manufacturer. The installer conversion from natural gas to LPG) separate
must have the relevant competence for use of the analyser.
guidance will be provided by Vokera
Check and zero the analyser IN FRESH AIR, as per analyser
manufacturer’s instrucons. technical and must be followed.

SET BOILER TO MAXIMUM CHECK CO AND COMBUSTION

CO AND COMBUSTION RATE RATIO AT MAXIMUM RATE
RATIO CHECK In accordance with secon 7.3- With boiler sll set at maximum
First verify that flue 7.4, set boiler to operate at rate, insert analyser probe into
integrity has been maximum rate (full load flue gas sampling point. Allow
visually checked in condion). Allow sufficient readings to stabilise before
accordance with the me for combuson to recording.
stabilise.
“Before CO and
combuson rao check”
box (above) before
proceeding to the “Check Is CO less than
CO and combuson rao Check all seals around the 350ppm AND
NO CO/CO2 rao
at maximum rate” stage. appliance burner, internal flue
seals, door and case seals. less than 0.004?
Recfy where necessary.
YES

Turn off appliance and

call Vokera technical SET BOILER TO MINIMUM RATE
helpline for advice. In accordance with secon 7.3-
The appliance must not 7.4, set boiler to operate at
be commissioned unl Is CO less than minimum rate (to minimum
350ppm AND load condion). Allow sufficient
problems are idenfied NO YES
and resolved. If CO/CO2 rao me for combuson to stabilise.
commissioning cannot be less than 0.004?
fully completed, the
appliance must be
disconnected from the
gas supply in accordance CHECK CO AND
with the GSIUR. COMBUSTION RATIO AT
NOTE: Check and record CO Is CO less than
350ppm AND MINIMUM RATE
and combuson rao at both NO With boiler set at minimum
maximum AND minimum CO/CO2 rao less
than 0.004? rate, insert analyser probe
rate before contacng into flue gas sampling point.
Vokera technical. Allow readings to stabilise
YES before recording.

Boiler is operang sasfactorily

No further acons required.
Ensure test points are capped, boiler case is correctly replaced and all other commissioning procedures are completed.
Complete Benchmark Checklist, recording CO and combuson rao readings as required.

24
 Benchmark Commissioning and
Servicing Section
It is a requirement that the boiler is installed and commissioned to the
manufacturers instructions and the data fields on the commissioning checklist
completed in full.

To instigate the boiler guarantee the boiler needs to be registered with the
manufacturer within one month of the installation.

To maintain the boiler guarantee it is essential that the boiler is serviced annually
by a Gas Safe registered engineer who has been trained on the boiler installed.
The service details should be recorded on the Benchmark Service Interval
Record and left with the householder.

www.centralheating.co.uk

© Heating and Hotwater Industry Council (HHIC)

25
GAS BOILER SYSTEM COMMISSIONING CHECKLIST

This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating
compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.

Failure to install and commission according to the manufacturer’s instructions and complete this Benchmark Commissioning Checklist will invalidate the
warranty. This does not affect the customer’s statutory rights.

Customer name: Telephone number:

Address:
Boiler make and model:
Boiler serial number:
Commissioned by (PRINT NAME): Gas Safe register number:
Company name: Telephone number:
Company address:
Commissioning date:
To be completed by the customer on receipt of a Building Regulations Compliance Certificate*
Building Regulations Notification Number (if applicable):

CONTROLS (tick the appropriate boxes)

Room thermostat and programmer/timer Programmable room thermostat
Time and temperature control to heating
Load/weather compensation Optimum start control
Time and temperature control to hot water Cylinder thermostat and programmer/timer Combination Boiler
Heating zone valves Fitted Not required
Hot water zone valves Fitted Not required
Thermostatic radiator valves Fitted Not required
Automatic bypass to system Fitted Not required
Boiler interlock Provided

ALL SYSTEMS
The system has been flushed and cleaned in accordance with BS7593 and boiler manufacturer’s instructions Yes
What system cleaner was used?
What inhibitor was used? Quantity litres
Has a primary water system filter been installed? Yes No

CENTRAL HEATING MODE measure and record:

Gas rate m³/hr OR ft³/hr
Burner operating pressure (if applicable) mbar OR Gas inlet pressure mbar
Central heating flow temperature °C
Central heating return temperature °C

COMBINATION BOILERS ONLY

Is the installation in a hard water area (above 200ppm)? Yes No
If yes, and if required by the manufacturer, has a water scale reducer been fitted? Yes No
What type of scale reducer has been fitted?
DOMESTIC HOT WATER MODE Measure and Record:
Gas rate m³/hr OR ft³/hr
Burner operating pressure (at maximum rate) mbar OR Gas inlet pressure at maximum rate mbar
Cold water inlet temperature °C
Hot water has been checked at all outlets Yes Temperature °C
Water flow rate I/min

CONDENSING BOILERS ONLY

The condensate drain has been installed in accordance with the manufacturer’s instructions and/or BS5546/BS6798 Yes

ALL INSTALLATIONS
At max. rate: CO ppm AND CO/CO² Ratio
Record the following:
At min. rate: (where possible) CO ppm AND CO/CO² Ratio
The heating and hot water system complies with the appropriate Building Regulations Yes
The boiler and associated products have been installed and commissioned in accordance with the manufacturer’s instructions Yes
The operation of the boiler and system controls have been demonstrated to and understood by the customer Yes
The manufacturer’s literature, including Benchmark Checklist and Service Record, has been explained and left with the customer Yes

Commissioning Engineer’s Signature

Customer’s Signature
(To confirm satisfactory demonstration and receipt of manufacturer’s literature)

*AllinstallationsinEnglandandWalesmustbenotifiedtoLocalAuthorityBuildingControl(LABC)eitherdirectlyorthrougha
CompetentPersonsScheme.ABuildingRegulationsComplianceCertificatewillthenbeissuedtothecustomer.

© Heating and Hotwater Industry Council (HHIC) www.centralheating.co.uk

26
SERVICE RECORD

It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed.

Service Provider

Before completing the appropriate Service Record below, please ensure you have carried out the service as described in the manufacturer’s instructions.
Always use the manufacturer’s specified spare part when replacing controls.

SERVICE 01 Date: SERVICE 02 Date:

Engineer name: Engineer name:

Company name: Company name:
Telephone No: Telephone No:
Gas safe register No: Gas safe register No:
At max. rate: CO ppm AND CO² % At max. rate: CO ppm AND CO² %
Record: Record:
At min. rate: (Where Possible) CO ppm AND CO² % At min. rate: (Where Possible) CO ppm AND CO² %
Comments: Comments:

Signature Signature

SERVICE 03 Date: SERVICE 04 Date:

Engineer name: Engineer name:

Company name: Company name:
Telephone No: Telephone No:
Gas safe register No: Gas safe register No:
At max. rate: CO ppm AND CO² % At max. rate: CO ppm AND CO² %
Record: Record:
At min. rate: (Where Possible) CO ppm AND CO² % At min. rate: (Where Possible) CO ppm AND CO² %
Comments: Comments:

Signature Signature

SERVICE 05 Date: SERVICE 06 Date:

Engineer name: Engineer name:

Company name: Company name:
Telephone No: Telephone No:
Gas safe register No: Gas safe register No:
At max. rate: CO ppm AND CO² % At max. rate: CO ppm AND CO² %
Record: Record:
At min. rate: (Where Possible) CO ppm AND CO² % At min. rate: (Where Possible) CO ppm AND CO² %
Comments: Comments:

Signature Signature

SERVICE 07 Date: SERVICE 08 Date:

Engineer name: Engineer name:

Company name: Company name:
Telephone No: Telephone No:
Gas safe register No: Gas safe register No:
At max. rate: CO ppm AND CO² % At max. rate: CO ppm AND CO² %
Record: Record:
At min. rate: (Where Possible) CO ppm AND CO² % At min. rate: (Where Possible) CO ppm AND CO² %
Comments: Comments:

Signature Signature

SERVICE 09 Date: SERVICE 10 Date:

Engineer name: Engineer name:
Company name: Company name:
Telephone No: Telephone No:
Gas safe register No: Gas safe register No:
At max. rate: CO ppm AND CO² % At max. rate: CO ppm AND CO² %
Record: Record:
At min. rate: (Where Possible) CO ppm AND CO² % At min. rate: (Where Possible) CO ppm AND CO² %
Comments: Comments:

Signature Signature

*AllinstallationsinEnglandandWalesmustbenotifiedtoLocalAuthorityBuildingControl(LABC)eitherdirectlyorthrougha
CompetentPersonsScheme.ABuildingRegulationsComplianceCertificatewillthenbeissuedtothecustomer.

©HeatingandHotwaterIndustryCouncil(HHIC) www.centralheating.co.uk

27
 Cod. 20121918 - Ed. 2 - 03/17
Registered address:
Vokèra Ltd
Borderlake House
Unit 7 Riverside Industrial Estate
London Colney
Herts AL2 1HG

enquiries@vokera.co.uk

www.vokera.co.uk
www.vokera.ie

Sales, General Enquires

T 0844 391 0999

F 0844 391 0998

Vokèra Ireland
West Court, Callan
Co Kilkenny
T 056 7755057
F 056 7755060

Vokèra Limited reserve the right to change

specification without prior notice
Consumers statutory rights are not affected.

Company Reg No: 1047779