The new Office provides a familiar, consistent user exp

CPX India - Microsoft O365 EA Proposal

For TOYOTA FINANCIAL SERVICES
INDIA Ltd

Chandan Rath
20th June 2019
Microsoft O365 Enterprise Agreement

INTRODUCTION - COMPAREX GROUP & COMPAREX INDIA PVT. LTD.

 One of the leading Vendor-independent Information and Communication Technology (ICT) Solution
Providers in EMEA & Asia region.
 35+ years of business experience worldwide.
 Market leader in Europe in its first core business of software (software licensing, consulting on licensing
agreements and software & Technology services)
 The biggest Microsoft LAR (Large Account Reseller) in the entire EMEA region (Europe, Middle East, and
Africa) and one of the top 6 LARs worldwide for Microsoft.
 3rd fastest growing LSP in the world with triple digit growth on Cloud
 Subsidiary presence in 36 countries in Europe, Africa, and Asia.
 Currently about 2,200 employees who serve business customers worldwide from industry, public
administration and globally active customers.
 Developing new markets in North and South America, Asia and Australia.
 75000+ satisfied corporate customers worldwide.
 Fully owned by Raiffeisen Group of Austria & Largest European partner by turnover to Microsoft.
 Managing 5000+ Select / Select+ agreements.
 Managing 3000+ EA / EAS / EAP / ECI /SCE Agreements.
 ~ 100% certified business professionals. Holding 3000+ certifications in Total.
 Having business associates in 30+ countries to support customers Flexible, cost-effective, manageable
licensing

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Microsoft O365 Enterprise Agreement

ENTERPRISE AGREEMENT SUBSCRIPTION– OVERVIEW & BENEFITS

The Microsoft Enterprise Agreement Subscription (EAS) provides you with the best overall pricing based on
your organization’s size, the benefits of Software Assurance, as well as simplified licensing management via your
organization-wide volume licensing agreement. The true value of an Enterprise Agreement Subscriptionis not just
obtaining the latest versions of our core software products – but the enhanced productivity and citizen services
that such tools produce. All EA include Software Assurance for on-premises software to help you optimize your IT
spending with greater choice for how you deploy and use you Microsoft purchases.
Flexibility for cloud services As more companies implement cloud services, the EA provides a seamless way to
license both on-premises software and cloud services all in the same agreement. With a single agreement, you
gain the flexibility to choose software and cloud services for different user types and deployment scenarios,
optimize your technology spend to fit your IT and user needs, and streamline software asset management across
all of your Microsoft purchases.
Volume pricing with flexible payment options The EA is appropriate for your organization if you have more than
250 PCs, devices and/or users and want to license software and cloud services for your organization for a
minimum, three-year period.
Enrollments for cost-effective licensing With the EA you can take advantage of various Enrollments. Enrollments
are designed to help your organization license Microsoft solutions, delivered via on-premises licenses and/or cloud
services.
Key Benefits
 Simplified software licensing, budgeting, and administration with a single agreement.
 Ability to transition or add cloud services as needed and move users back and forth between on-premises
and online services, adjust online service plans to meet user needs, Easily add and adjust new online users
beyond the EA commitment.
 No incremental online service costs in the year a user transitions to Microsoft Office 365 for equivalent
transitions only (like-to-like workloads).
 The ability to standardize IT choices across the organization to tap into the latest technology at substantial
savings.
 Additional savings for organizations that standardize on all three components of the Professional or
Enterprise Desktop Platform.
 Streamlined budget process, predictable payments during a three-year term, or the ability to take
advantage of Flexible Payment Solutions for qualified customers in certain areas.
 Microsoft Software Assurance benefits that offer a broad range of tools, services, and solutions to create
the most value from software investments with Microsoft.
 Annual reporting so that organizations can run additional quantities of software already licensed as they
are needed, paying a predetermined price at the next anniversary.
With your Enterprise Agreement Subscription you can license the full breadth of Microsoft Online Services.
 Office 365 offers cloud versions of Microsoft’s most trusted communications and collaboration products with
the latest version of the Office suite.
 Windows Intune helps you manage and secure PCs anywhere with cloud services.
 Microsoft Dynamics CRM Online offers flexible sales, marketing and service solutions that integrate with
other Microsoft products, plus customization and partner offerings.
 Windows Azure is an open and flexible cloud platform that enables you to quickly build, deploy and manage
applications across a global network of Microsoft-managed datacenters.

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Microsoft O365 Enterprise Agreement

Office 365 is cloud-based productivity, hosted by Microsoft. At its heart is Office itself—the familiar, rich
Office applications customers use and love—now offered as a cloud service, so it’s always up to date. But Office
365 is also so much more. It’s about bringing enterprise-grade services to organizations of all sizes, from online
meetings to sharing documents to business-class email.

Where can Office 365 Help?

Office 365 can help solve some of these inherent issues with maintaining on-premise messaging and collaboration
solutions. Since Microsoft manages the server and storage infrastructure, organizations can then focus on
providing messaging, collaboration, and real-time communication services to their users, rather than being
burdened with significant IT management load.

Here are some of the key Office 365 benefits for the business.
Office 365 advantages include substantial productivity rise and a huge potential of savings in deployment and
maintenance costs.
 Anytime – anywhere access to emails, documents, contacts, and calendars on any device. You can access the
services seamlessly from desktop, notebook, or mobile phone.
 Complete offering of solutions including desktop productivity applications (Office Web Apps), online portals,
extranets, external web site, instant messaging, voice and video conferencing, Web conferencing, e-mail,
voice mail and unified messaging
 Simple easy to use communication and collaboration with colleagues and partners.
 Integrates seamlessly with Microsoft Office and other Microsoft programs.
 Flexible pricing options that gives predictability and flexibility for all or part of an organization. Convert
Capex into Opex.
 Business-class service including IT admin phone support, financially-backed 99.9% uptime guarantee, geo-
redundant data centers, disaster recovery, robust security, privacy controls and standards
 Latest version of Server software being upgraded at no additional cost
 Single sign on – running in the system tray of each user’s machine, storing their password to avoid constant
sign in

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Microsoft O365 Enterprise Agreement

Microsoft Office 365 – Cloud Principles

The new Office is available as a cloud subscription or through traditional on-premises deployment; it provides
virtually anywhere access to your familiar Office applications plus business-grade email, calendar, and
videoconferencing across your devices—from PC to smartphones to tablets.

It installs quickly, without the need to uninstall previous versions of Office. And it will rapidly enable you to
address your key challenges. With the new Office, you will be able to:

Support modern devices and anywhere access:

 Work from anywhere with access to your latest files, using familiar Office applications optimized for PCs,
smartphones, and tablets.
 Sync files to your devices using SkyDrive Pro for offline access and automatic resyncing and backup.
 Stream the full-featured version of an Office application on any Internet-connected PC with Office on Demand.
Sample solution: Make collaboration easy:
 Get reliable and familiar Office applications for business email, shared calendars, document sharing.
 Host and participate in more effective online meetings with multiparty HD videoconferencing.
 Access team communications and documents directly from Outlook with Site Mailbox.
 Benefit from smarter Office applications that will recommend the most appropriate charts, tables, and graphs.
 Stay connected to the people and contact that is important to you with news feeds.
 Aggregate information for your contacts—including Facebook and LinkedIn—for one unified view with People
Card.
Sample solution: Simplify IT at a great value:
 Get access to the latest technology at an affordable and predictable monthly fee—and without the need for
up-front infrastructure costs.
 Give each user access to Office on up to five PCs or Macs, plus mobile devices, with per user licensing.
 Get access to easy-to-use admin controls and the ability to install Office without uninstalling previous versions.
 Relax with industry-leading security features and a 99.9 percent financially backed uptime guarantee with
Office 365.

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Microsoft O365 Enterprise Agreement

Introduction O365 Quickstart Reservation

 Allows the customer to begin using the reserved online service,
 Establishes a financial commitment by the customer to pay for the reserved online services during its true-up
(EA) or annual (EAS) order.
 With QuickStart reservations, the customer who placed the reservation will receive the Activation email,
enabling the customer to act quickly.

Microsoft Online Services Trust Center

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Microsoft O365 Enterprise Agreement

Commercials:
OPTION -1 (M365 + ATP P1/ P2)

O365 Enterprise Agreement Subscription

SAC Part Unit Unit
Item Name Qty. Amount
Code Number Price/Month Price/Year
AAD- M365 E3 ShrdSvr ALNG SubsVL
9973 425 ₹ 2,374.11 ₹ 28,489.30 ₹ 1,21,07,950.80
33204 MVL PerUsr
FSZ- O365AdvThrtPrtctnPln2 ShrdSvr
9973 425 ₹ 308.00 ₹ 3,696.00 ₹ 15,70,800.00
00002 ALNG SubsVL MVL PerUsr
KF5- O365ATP ShrdSvr ALNG SubsVL
9973 425 ₹ 123.20 ₹ 1,478.40 ₹ 6,28,320.00
00002 MVL PerUsr(ATP P1 )
Total Amount Year 1 ₹ 1,43,07,070.80
Total Amount Year 2 ₹ 1,43,07,070.80
Total Amount Year 3 ₹ 1,43,07,070.80
GRAND Total Amount Year 1 - 3 ₹ 4,29,21,212.40

Implemenation Cost :-

Item name Qty Cost

O365 E1, E3 and Enterprise Mobility +Security 425 Users ₹ 7,20,230.00
Windows 10 Enterprise upgrade 425 Endpoint ₹ 1,27,500.00
Total ₹ 8,47,730.00

1. Initial environment assessment – Included in the deployment Cost

2. Implementation/Migration – Commercials(attached Above)
3. Adoption Program commercials along with the brief note on Adoption program methods

Terms & Conditions:-

1. Taxes and Duties

- All Taxes are exclusive will be applicable as per actual at the time of Invoicing.
2. Payment Terms
- 100% Advance
3. Address –
COMPAREX India Pvt. Ltd., A-34, 2nd Floor, Narayan Industrial Area, Phase II, New Delhi 110028
4. GSTIN
- 07AABCI1421K1ZV

Terms & Conditions to be incorporated on Customer Purchase Order

 This Purchase order is non-cancellable till the Microsoft agreement term period, or valid for 3 years.
 TOYOTA FINANCIAL SERVICES INDIA Ltd can reserve additional licenses through VLSC, for these additional
users TTK has to release order for the complete remaining term period at the time of immidiate anniversary.

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Microsoft O365 Enterprise Agreement

Essential T&C to be incorporated on the Purchase Order with other Standard T&C‘s
 This Purchase order is non-cancellable till the Microsoft agreement term period.
 TOYOTA FINANCIAL SERVICES INDIA Ltd can reserve additional licenses through VLSC, for these additional
users TOYOTA FINANCIAL SERVICES INDIA Ltd has to release order for the complete remaining term period
at the time of immidiate anniversary.
 In case of any changes (Decrement) of total number of users, but not less than the basic enterprise
comittment, TOYOTA FINANCIAL SERVICES INDIA Ltd will inform in writing to ‘COMPAREX India’ at least 60
days prior to the immidiate anniversarey for the reconcilation of total number of users, else default billing
for (BEC + Additional Reserved Quantity) will be acceptable to TOYOTA FINANCIAL SERVICES INDIA Ltd.

Other Terms and Conditions:

 Commercial validity: 10 days
 Purchase Order to be released in INR and placed on COMPAREX India Pvt. Ltd.
 Once placed, purchase order can‘t be canceled till the Microsoft term period is over.
 The complete order for the Agreement term (3 Years) would be placed in the First Year itself, which would be
subsequently billed in 3 Annual Installments on Agreement Anniversary dates.
o Annual payment option is Not applicable for Enterprise Agreement Subscription True Up / Additional
Seats ordered, and would be billed at one go at the time of immidiate agreement anniversary for
remaining Microsoft agreement period.
o For all orders with Annual Payment option – Purchase Order for all 3 Years for total amount to be
summarize in the following format.
Part# Product Description Qty. Unit Amount Amount Amount Total
Price 1st Year 2nd Year 3rd Year Amount (1-3
Years)

 In case of any changes (Decrement) of total number of users, but not less than the basic enterprise
comittment, customer shall inform ‘COMPAREX India’ at least 60 days prior to the anniversary date for the
reconcilation of total number of users, else will be billed as per the base agreement quantity (BEC + Any
Additional Reserved Quantity).
 Payment Terms: 3 years Spread payment Orders
o 1st Installment: 100% along with the PO
o 2nd Installment: 100% against Invoice
o 3rd Installment: 100% against Invoice
o True Up / Additional Seats Orders - 100% payment along with the confirmed Purchase Order.
 Note: This is in concurrence with Microsoft Billing Process. Microsoft billing to COMPAREX is also for
the complete remaining period.
 Delivery 2-3 weeks from the date of receipt of formal signed Purchase Order with advance payment.
 Prices quoted are for product / subscription only, Any implementation related support or service required
would be charged additionally or as per agreed SOW or mutual agreement.
 Customer need to fill up the details and sign the OSA form after new agreement number is generated, and
before configuring any account in cloud, This is mandatory for accepting any Microsoft O365 EA.

COMPAREX Value Added Deliverables: T – 36

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Microsoft O365 Enterprise Agreement

 T-36 is the proactive Customer engagement process to take a long-term view of the account and creates a
disciplined approach to maximizing customer value of Enterprise Agreement Subscription and in their
relationship with Microsoft. Following are the key benefits:
 Realize Value in their Investment in Annuity agreement
 Proactive post-sales engagement by Microsoft to elevate relationship to trusted advisor

1. Licensing Management web site for all types of licenses, conducting Licensing workshop to help customer
in managing various activities on his VLSC site like,
 Microsoft licensing workshop for demosntrating usage rights, FAQ etc.
 Credentials management, Adding existing licenses etc.
 Retrieving license keys, Downloading product media
 SA benefit activation and managements.

2. Deliverables by TAM / Pre-Sales (Technical Account Manager) - consulting, orientation of the new products.
 Technical workshop to demosntrate procured Microsoft Software Licenses
 Supporting IT leadership team in building IT roadmap of the organization by keeping synergy towards the
business roadmap & Suggesting the adoption of relevant technology to increase overall end user
productivity.
 Participate in designing technology refreshment and upgrade plan with IT team and deployment in latest
technology
 Coordinating between client and Microsoft for channelizing various benefits like Technology training, End
user technical support.
 Demonstration of enhancement of the existing products, any specific instance raised by customer, can be
taken up along with Microsoft technology team on case to case basis.
 Demonstration to be done on technology as per the “Gap Analysis” carried out by COMPAREX in the
customer IT Infrastructure during the overall technology analysis.
 Demonstration to be done for all new releases of products covered under EA during the tenure of EA.

3. Technology training for End users and Technology Infrastructure team

 Providing Training assistance as a part of T-36 EA lifecycle along with Microsoft and Certified Learning
Centre in lieu of the Training Vouchers customer has received as part of their Software Assurance Benefits.

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Microsoft O365 Enterprise Agreement

Comparex India Helpdesk

The Helpdesk caters to the support requirements on the environments post sign off by the customer as agreed in
the SOW or support contract. The Incidents/cases are tagged according to symptoms with the severity levels
defined and backed with an SLA as agreed with the customer. In addition to the above the Helpdesk has a tool
automated to ensure the requirements of the incident management process is captured with the escalation matrix
and SLA’s defined. It also has reporting enabled which can provide the status of closed, pending and SLA breached
tickets.

The Helpdesk also engages within Comparex and the Customer on the below:

S. No. Activity
1 Daily updates of Engineer Occupancy and Reporting
2 Regular Project Updates and Reporting
4 SPOC for tagging tickets/cases for customer support
5 Ensure feedback of the Comparex Engagement from the Customers
6 Information newslettere – related to New Products, Security updates etc.

Your Contacts at COMPAREX

Below you will find the contact details for your day to day needs for COMPAREX and also an organization chart for
your reference.

Account Manager:
 Chandan Rath | M: +91 9741430712, Email: chandan.rath@comparex.in

Regional Manager - Karnataka:

 Nihar Ranjan Routray | M: +91 7829300060, Email: nihar.routray@comparex.in

Regional Heads:
 Sudarsan Raghavan | M: +91 9940111534, Email: sudarsan.raghavan@comparex.in

Solution Manager:
 Arvind Yadav | M: +91 9986899111, Email: arvind.yadav@comparex.in

Microsoft Licensing:
 Licensing HelpDesk | CPXIndia_LHD@COMPAREX.in
 Jiger Takolia | M: +91 9986766658, Email: jiger.takolia@comparex.in

Your satisfaction is our top priority, and we pride ourselves on serving you with excellence. Please feel
free to contact me at any time if you are not receiving the services or information you need. You can
reach me at +91 7829300060 to discuss this project or any related needs you may have.

Best regards Chandan Rath

COMPAREX India Pvt. Ltd. Key Account Manager | +91 -
9741430712

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