CODE : 00ZARP350/A1E

LASER PRINTER
AR-P350
MODEL AR-P450
OPTIONS AR-HD3 / AR-PK1

CONTENTS
[ 1 ] GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 - 1

[ 2 ] CONFIGURATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 - 1

[ 3 ] SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 1

[ 4 ] CONSUMABLE PARTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 - 1

[ 5 ] EXTERNAL VIEWS AND INTERNAL STRUCTURES . . . . . . . 5 - 1

[ 6 ] UNPACKING AND INSTALLATION. . . . . . . . . . . . . . . . . . . . . . 6 - 1

[ 7 ] DISASSEMBLY AND ASSEMBLY, MAINTENANCE. . . . . . . . . 7 - 1

[ 8 ] MACHINE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 1

[ 9 ] ADJUSTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 - 1

[10] DIAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 - 1

[11] TROUBLE CODES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 - 1

[12] CIRCUIT DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 - 1

[13] OTHERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 - 1

Parts marked with “ “ are important for maintaining the safety of the set.
Be sure to replace these parts with specified ones for maintaining the safety and performance of the set.

This document has been published to be used for

SHARP CORPORATION after sales service only.
The contents are subject to change without notice.
 CONTENTS

[1] GENERAL [7] DISASSEMBLY AND ASSEMBLY, MAINTENANCE

1. Note for servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1. Maintenance System Table . . . . . . . . . . . . . . . . . . . . . . 1

[2] CONFIGURATION 2. Disassembly and assembly . . . . . . . . . . . . . . . . . . . . . 3

1. System Configurations . . . . . . . . . . . . . . . . . . . . . . . . . .1 [8] MACHINE OPERATION

2. Standard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1. Function of each LED . . . . . . . . . . . . . . . . . . . . . . . . . . 1
3. List of combination of peripheral devices . . . . . . . . . . . .2 2. Outline of each mode . . . . . . . . . . . . . . . . . . . . . . . . . . 1

[3] SPECIFICATIONS 3. Setting mode on Computer side . . . . . . . . . . . . . . . . . . 2

1. Basic Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 4. Printer environment setup. . . . . . . . . . . . . . . . . . . . . . . 2

2. Printer Function Specification . . . . . . . . . . . . . . . . . . . .2 5. User setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

3. Expanded RAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 6. Web menu frame. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

7. Key operator program . . . . . . . . . . . . . . . . . . . . . . . . . . 3
[4] CONSUMABLE PARTS
8. Canceling a print job and deleting print data . . . . . . . . 4
1. Supply system table . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
9. Setting the paper size and type . . . . . . . . . . . . . . . . . . 4
2. Production number identification . . . . . . . . . . . . . . . . . .5
10. Specifications of paper trays . . . . . . . . . . . . . . . . . . . . 5
3. Environmental conditions . . . . . . . . . . . . . . . . . . . . . . . .5
[9] ADJUSTMENTS
[5] EXTERNAL VIEWS AND INTERNAL STRUCTURES
1. Process section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1. Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
2. Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
3. Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 [10] DIAG

4. Cross sectional view . . . . . . . . . . . . . . . . . . . . . . . . . . .3 1. Diag mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

5. PWB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 [11] TROUBLE CODES

6. Motor, Clutch, Solenoid . . . . . . . . . . . . . . . . . . . . . . . . .5 1. Trouble codes list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
7. Switch, Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 2. Details of trouble codes . . . . . . . . . . . . . . . . . . . . . . . . 2

[6] UNPACKING AND INSTALLATION 3. Half of operation in trouble . . . . . . . . . . . . . . . . . . . . . . 8

1. Installing procedure flowchart . . . . . . . . . . . . . . . . . . . .1

2. Note for installation place . . . . . . . . . . . . . . . . . . . . . . . .2
3. Unpacking procedure . . . . . . . . . . . . . . . . . . . . . . . . . . .2
4. Machine installing procedure . . . . . . . . . . . . . . . . . . . . .2
5. Option expansion memory installation . . . . . . . . . . . . . .5
[1] GENERAL
1. Note for servicing
Pictogram
This Service Manual uses some pictographs to assure safe operation.
Please understand the meanings of pictographs before servicing.
CAUTION: If this CAUTION is ignored, an injury or damage to property
could occur.

A.Cautions for servicing

1) Do not touch the photoconductive drum. Scratches or smudges on
the drum will cause dirty printouts.
2) The fusing unit is extremely hot. Exercise care in this area.

Fusing unit
3) Do not look directly at the light source of the scanner module. Doing
so may damage your eyes.
4) Five adjusters are provided on all optional stand/paper drawer units.
These adjusters should be lowered until they contact the floor.
Adjuster

Lock Release

5) Do not make any modifications to this machine. Doing so may result

in personal injury or damage to the machine.
6) Since this machine is heavy, it is recommended that it be moved by
more than one person to prevent injury.
7) When connecting this machine to a computer, be sure to first turn
both the computer and the machine off.
8) Do not print anything which is prohibited from printing by law. The
following items are normally prohibited from printing by national law.
Other items may be prohibited by local law.
•Money
•Stamps
•Bonds
•Stocks
•Bank drafts
•Checks
•Passports
•Driver's licenses
9) Do not throw toner or a toner cartridge into fire. Toner may be
spattered, causing a burn.
10) Store toner or toner cartridges in a hard-to-reach place for children.

AR-P350 GENERAL-1
[2] CONFIGURATION
1.System Configurations
Exit tray B/W scanner module/DSPF(AR-EF1)
(AR-TE3 or AR-DU4 Standard)

Upper exit tray Finisher

extension (AR-FN6)
Duplex (AR-TE4)
module/bypass
tray

Duplex module
(AR-DU3)

Mail-bin stacker
Saddle stitch (AR-MS1)
finisher
(AR-FN7)

Multi purpose drawer

(AR-MU1)
Stand/MPD & 2000 sheet
Stand/3 x 500 sheet paper drawer
paper drawer (AR-D13)
(AR-D14)

2. Standard
Category Model Other options required for the installation/mounting. Remarks
Name (Such option has be ordered separately.)
Printer model (35ppm) AR-P350 •Multi Purpose Drawer (AR-MU1), or Stand/MPD&2000 Sheet Paper Drawer (AR-D13), or Three
Printer model (45ppm) AR-P450 paper drawer stand (AR-D14)
•Power Supply Unit (AR-DC1) is required for Stand/MPD&2000 Sheet Paper Drawer (AR-D13) and
Three paper drawer stand (AR-D14)
MFP model (35ppm) AR-M350 •B/W Scanner module/DSPF (AR-EF1), or B/W Scanner module/SPF(AR-EF2)
MFP model (45ppm) AR-M450 •Scanner Rack(AR-RK1)
•Stand/MPD&2000 sheet paper drawer (AR-D13) or Three paper drawer stand (AR-D14)
•Power supply unit (AR-DC1)

AR-P350 CONFIGURATION-1
3. List of combination of peripheral devices

As shown in the table below, some other peripheral devices ( B ) may be needed for installation of a peripheral device ( A ) and some peripheral devices
cannot be installed together.

Stand/3 x 500 sheet paper drawer

Multi-function controller board

B/W scanner module/DSPF

Network scanner expansion kit

Duplex module/bypass tray
Stand/MPD & 2000 sheet

Upper exit tray extension

Facsimile expansion kit

Multi purpose drawer

Saddle stitch finisher

Fax memory (8 MB)

PS3 expansion kit

Power supply unit

Print server card
Mail-bin stacker

Hard disk drive

Duplex module
Scanner rack

Punch unit
Exit tray
Finisher
Related to scanner feature
B/W scanner module/DSPF AR-EF1 *1
1
Scanner rack AR-RK1 * *1

Related to paper feed unit

Multi purpose drawer AR-MU1
Stand/3 x 500 sheet
AR-D14
paper drawer
Stand/MPD & 2000 sheet
AR-D13
paper drawer
Duplex module/bypass tray AR-DU4 *1 *2
Duplex module AR-DU3 * 1 *2

Output units
Saddle stitch finisher AR-FN7 *1
Finisher AR-FN6 *1
A Mail-bin stacker AR-MS1 *1
Exit tray AR-TE3 *1
Upper exit tray extension AR-TE4
Punch unit AR-PN1 *1

Related to extension of
functions and others
PS3 expansion kit AR-PK1
Network scanner *1 *1
AR-NS2
expansion kit
Facsimile expansion kit AR-FX5 *1 *1
1
Fax memory (8 MB) AR-MM9 * *1
Power supply unit AR-DC1
Hard disk drive AR-HD3
Multi-function controller *1 *1
AR-M11
board
Print server card AR-NC5J

= Must be installed together.

*1 = Any of the units must be installed together.
*2 = Must be installed for installation of the stand/3 x 500 sheet paper drawer or
the stand/MPD & 2000 sheet paper drawer.
= Cannot be installed together.

AR-P350 CONFIGURATION-2
[3] SPECIFICATIONS (in mm)
Paper size A B C D E
1.Basic Specification A3 297 420 4 289 4
A.Base Engine B4 257 364 4 242 4
A4 210 297 4 202 4
(1) Form B5 182 257 4 168 4
AR-P350 / AR-P450 Desktop
A5 148 210 4 140 4
(2) Engine speed Japanese postcard 100 148 4 92 4
Paper size AR-P350 AR-P450 Ledger 279 432 4 271 4
A4, 8.5" x 11" 35ppm 45ppm Legal 216 356 4 208 4
A5R/5.5" x 8.5"R 35ppm 45ppm Foolscap 216 330 4 208 4
B5 35ppm 45ppm Letter 216 279 4 208 4
B4/8.5" x 14 20ppm 22ppm Executive 184 267 4 183 4
A3/11" x 17" 17ppm 20ppm Invoice 140 216 4 132 4
Com-10(envelope) 105 241 4 97 4
(3) Engine composition
C5(envelope) 162 229 4 154 4
Photoconductor type OPC (diameter of photoconductor : ø30mm)
Monarch(envelope) 98 191 4 90 4
Record method Electrophotograph (laser)
Development method Dry-type dual-component magnetic brush DL(envelope) 110 220 4 102 4
development ISO B5(envelope) 176 250 4 168 4
Charge method Charged saw-tooth method
Transfer method Transfer roller (6) Warm-up
Cleaning method Counter blade Warm-up time Target: less than 95 seconds
Fusing method Heat roller Pre-heat requirement Required
Used toner disposal Toner recycling system Jam recovery time Target: about 30 seconds
(4) Engine resolution (Under standard condition of 60 seconds left
after side cover opening, polygon motor halt)
Resolution Write :600dpi
Smoothing Write :1200dpi equivalent (7) Power source
Gradation Write :2 levels Voltage 100V system 200V system
(5) Printable area 100-127V 220-240V
Frequency 50/60Hz 50/60Hz
The print area of this product is shown below.
Power cord
E (8) Power consumption
AR-P350 AR-P450
C C Max. Power consump. 1350W 1350W
Average waiting mode 1200W 1200W

(9) Energy Star benchmark

AR-P350 AR-P450
Low power mode 40W 75W
B
Recovery time from low power mode TBD TBD
Sleep mode - -
Transition time to sleep mode TBD TBD

(10) Noise
AR-P350 AR-P450
At working TBD TBD
E At waiting mode TBD TBD
D
A At sleep mode TBD TBD

* Showing noise benchmark in each model as a whole system.

Paper size
(11) Dimensions
Printable area External dimensions 428 x 559 x 468.5 (WxDxH) (mm)
Occupied space dimensions x (W x D) (mm)
If a printer driver for Windows or Macintosh is used for printing, the
Weight Approx. 35 kg
printable area will be smaller. The actual printable area depends on the (excluded to Developer, Process,
printer driver to be used. Controller unit)

AR-P350 SPECIFICATIONS-1
B. Document Feeding Equipment E. Print Function
(1) One-drawer tray (included in the base engine) (1) General
Paper feed method One-drawer tray When an optional PS3 expansion kit is
Sizes to be fed A4, B5, 8.5" x 11" installed
Paper capacity 500 sheets (at 80g/m²)
Function PCL5e/ PS PPD PPD
Media available for Plain paper 60 - 105g/m², 16 - 28lbs
PCL6 (Windows) (Macintosh)
paper feeding
Paper type Plain, recycled, pre-printed, pre-punched, Copies 1 - 999 1 - 999 1 - 999 1 - 999
color, letter head Orientation Yes Yes Yes Yes
Paper size switching To be switched by user Duplex print Yes Yes Yes Yes
(paper size to be entered from the operation Saddle stitch Yes Yes N/N N/A
panel).
Binding edge Left/top/ Left/top/ Long/short Long/short
Dehumidification Not provided
right right
heater
N-up 2/4/6/8 2/4/6/8 2/4*3*4 2/4/6/9/16
Balance detection Provided (paper empty and 3 steps)
Default size setting 100V system 200V N-up direction Fixed Fixed Fixed Selectable
system N-up border line Yes Yes Yes(always) Yes
8.5" x 11" A4
Mounting/demounting Provided (2) Paper input
of the tray When an optional PS3 expansion kit is
installed
C. Output Equipment
Function PCL5e/ PS PPD PPD
(1) Face-down Exit Tray (included in the base engine) PCL6 (Windows) (Macintosh)
Output position/ Face-down output at the upper side of main Paper size Yes Yes Yes Yes
method unit Custom paper size 1 size 1 size 3 sizes*3*5 N/A
Output paper capacity 400 sheets (80g/m² sheet)
Source selection Yes Yes Yes Yes
Output paper size A3, B4, A4, A4R, B5, B5R, A5R
11 " x 17", 8.5" x 14", 8.5" x 13", 8.5" x 11 ", Different first page Yes Yes N/A Yes
8.5" x 11 "R, 5.5" x 8.5"R Transparency inserts Yes Yes N/A Yes
Executive, postal card, Monarch (98 x 191)
Com-10 (105 x 241), DL (110 x 220), (3) Paper output
C5 (162 x 229), ISO B5 (176 x 250) When an optional PS3 expansion kit is
Spec of media for Tracing paper : 52 ~ 59g/m² / 14 ~ 15lbs installed
paper output Plain paper : 60 ~ 128g/m² / 16 ~ 34lbs Function PCL5e/ PS PPD PPD
Index paper : 176g/m² / 47lbs PCL6 (Windows) (Macintosh)
Cover paper : 205g/m² / 54 ~ 55lbs
Output tray selection Yes Yes Yes Yes
Transparency firm : (TBD)
Remaining paper Not provided Mail bin Yes Yes Yes Yes
detection Staple Yes Yes Yes Yes
Exit tray full detection Provided Offset Yes Yes Yes Yes
Punch Yes Yes Yes Yes
2.Printer Function Specification
(4) Graphic
A. Platform
When an optional PS3 expansion kit
IBM PC/AT (Include compatible machine)
is installed
Macintosh (680x0), Power Macintosh, iMac, G3Macintosh
Function PCL5e/ PS PPD PPD
* For Macintosh OS, the AR-PK1 is required. PCL6 (Windows) (Macintosh)
B. Support OS Resolution 600/300 600 dpi 600 dpi 600 dpi
dpi
Custom PS Windows 95/98/Me
Halftone N/A Yes Yes N/A
Windows NT 4.0
Windows 2000 Graphic mode Yes N/A N/A N/A
Mac OS 7.6 to Mac OS 9 Smoothing Yes Yes Yes Yes
Custom Windows 95/98/Me Toner save Yes Yes Yes Yes
PCL5e/6(XL) Windows NT 4.0 Photo enhancement Yes*8 Yes N/A N/A
SPDL Windows 2000
Negative image N/A Yes Yes Yes
PPD Windows 95/98/Me
Windows NT 4.0 Mirror image N/A Horizontal/ Horizontal Yes
Windows 2000 vertical
Mac OS 8.5.1 - Mac OS 9 Zoom N/A N/A Yes Yes
Fit to page Yes Yes N/A N/A
* For Macintosh OS, the AR-PK1 is required.

C. Support OS
PCL5e compatible, PCL6 compatible, PostScript Level 2 compatible,
PostScript 3 compatible

D. ESC/P • ESC/P Super

Emulation ESC/P(VP-1100), ESC/P Super
Embedded font Japanese:Mincho, Gothic (bitmap)
ANK:Roman, Sans Serif (bitmap)

AR-P350 SPECIFICATIONS-2
(5) Font 3.Expanded RAM
When an optional PS3 expansion kit is
Installation of an expanded RAM will avoid the following status.
installed
Function PCL5e/ PS PPD PPD
1) Time out error reduction
PCL6 (Windows) (Macintosh)
2) Spool time reduction
Resident font 45 fonts 136 fonts 136 35 fonts
3)
fonts*6
Download font Bitmap Bitmap Bitmap N/A Use a commercially available RAM of the following specifications.
TrueType, Type1 Type1
If a RAM which does not meet the specifications is installed, it may cause
Graphic TrueType TrueType
a trouble such as that it is not recognized or its capacity is not correctly
(6) Others recognized.
When an optional PS3 expansion kit is <Spesification>
installed
DIMM TYPE 168pin 3.3V Unbuffered SDRAM DIMM Non-ECC
Function PCL5e/ PS PPD PPD
DIMM capacity 64MByte, 128MByte, 256MByte
PCL6 (Windows) (Macintosh)
CAS LATENCY CL=2
Watermark*7 Yes Yes Yes Yes
SDRAM CLOCK For PC100, PC133
Overlay Yes Yes N/A N/A
SPD Supporting
Job retention*1 Yes Yes N/A Yes
Parity Not support
Account control Yes Yes N/A Yes
ECC Not support
Custom settings Yes Yes N/A N/A
Automatic Yes Yes N/A Yes
configuration*2
Job end Yes Yes N/A N/A
notification

* 1 In the models without a hard disk drive, an optional hard disk drive
must be installed .
* 2 Functions when peripheral devices are installed.
* 3 Not supported in the Windows NT 4.0 environment.
* 4 2/4/6/9/16 is supported in the Windows 2000 environment.
* 5 Only one size is supported in the Windows 2000 environment.
* 6 Only 35 fonts are supported in the Windows NT 4.0 environment.
* 7 This function is limited for PPD.
* 8 PCL6 only

F. Compatibility
PCL 5e Target for PCL5e is to be compatible with HP LaserJet
compatibility 4000.
Small margin difference, rendering difference by
different font family, default and transfer function
difference are not to be included in the compatibility.
All the PJL commands are not necessarily included in
the compatibility.
PCL6 Target for PCL6 is to be compatible with HP LaserJet
compatibility 4000.
Small margin difference, rendering difference by
different font family, default and transfer function
difference are not to be included in the compatibility.
All the PJL commands are not necessarily included in
the compatibility.
PostScript Roman PostScript is targeted to be compatible with
Compatibility Adobe PostScript as performed in HP LaserJet 4000.
Small margin difference, rendering difference by
different font family, default and transfer function
difference are not to be included in the compatibility.
ESC/P and Target for ESC/P and ESC/P Super is to be compatible
ESC/P Super with Epson VP-1100.
compatibility Small margin difference, rendering difference by
different font family, default and transfer function
difference are not to be included in the compatibility.

AR-P350 SPECIFICATIONS-3
[4] CONSUMABLE PARTS
1.Supply system table
A.USA
NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450MT *Life setup is based on A4 6%
(*1 AR-450MT-J)
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450ND
3 Drum Drum x1 50K AR-450DR
4 100K maintenance kit Cleaner blade x1 100K AR-450KA1
Drum separation pawl x4
5 Transfer roller kit Transfer roller x1 100K AR-450TX
Transfer charging plate x2
6 Upper heat roller kit Upper heat roller x1 200K AR-450UH
Fusing separation pawl (Upper) x4
7 Lower heat roller kit Lower heat roller x1 100K AR-450LH
Fusing separation pawl (Lower) x2
8 Cleaner blade Cleaner blade x10 100K(x10) AR-450CB AR-450CB=(AR-450BL)x10
9 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
10 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

*1: For USA Government

Note1: Print on Master/individual carton:Toner/Developer in 2 languages (English/French), DR in 4 languages (English/French/German/Spanish).
Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

B.CANADA/Latin America
NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450MT *Life setup is based on A4 6%
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450ND
3 Drum Drum x1 50K AR-450DR
4 100K PM kit Cleaner blade x1 100K AR-450KA
Screen grid x1
Toner reception seal x1
Side mall each x1
DV blade x1
DV side seal each x1
Transfer roller x1
Transfer charging plate x1
Charging plate x1
5 200K PM kit Upper heat roller x1 100K AR-450KB
Lower heat roller x1
Fusing separation pawl (Upper ) x4
Fusing separation pawl (Lower) x2
6 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
7 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

Note1: Print on Master/individual carton:Toner/Developer in 2 languages (English/French), DR in 4 languages (English/French/German/Spanish).

Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

AR-P350 CONSUMABLE PARTS-1

C.Europe/Australia/New Zealand
NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450LT *Life setup is based on A4 6%
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450DV
3 Drum Drum x1 50K AR-450DM
4 100K PM kit Cleaner blade x1 100K AR-450KA
Screen grid x1
Toner reception seal x1
Side mall each x1
DV blade x1
DV side seal each x1
Transfer roller x1
Transfer charging plate x1
Charging plate x1
5 200K PM kit Upper heat roller x1 100K AR-450KB
Lower heat roller x1
Fusing separation pawl (Upper ) x4
Fusing separation pawl (Lower) x2
6 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
7 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

Note1: Print on Master/individual carton:4 languages (English/French/German/Spanish).

Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

D.Middle East/ Africa

NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450ET *Life setup is based on A4 6%
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450SD
3 Drum Drum x1 50K AR-450DR
4 100K PM kit Cleaner blade x1 100K AR-450KA
Screen grid x1
Toner reception seal x1
Side mall each x1
DV blade x1
DV side seal each x1
Transfer roller x1
Transfer charging plate x1
Charging plate x1
5 200K PM kit Upper heat roller x1 100K AR-450KB
Lower heat roller x1
Fusing separation pawl (Upper ) x1
Fusing separation pawl (Lower) x1
6 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
7 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

Note1: Print on Master/individual carton:4 languages (English/French/German/Spanish).

Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

AR-P350 CONSUMABLE PARTS-2

E.Israel/Russia/CIS/Philippines
NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450ET *Life setup is based on A4 6%
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450SD
3 Drum Drum x1 50K AR-450DR
4 100K PM kit Cleaner blade x1 100K AR-450KA
Screen grid x1
Toner reception seal x1
Side mall each x1
DV blade x1
DV side seal each x1
Transfer roller x1
Transfer charging plate x1
Charging plate x1
5 200K PM kit Upper heat roller x1 100K AR-450KB
Lower heat roller x1
Fusing separation pawl (Upper ) x4
Fusing separation pawl (Lower) x2
6 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
7 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

Note1: Print on Master/individual carton:4 languages (English/French/German/Spanish).

Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

F.Asia
NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450CT *Life setup is based on A4 6%
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450SD
3 Drum Drum x1 50K AR-450DR
4 100K PM kit Cleaner blade x1 100K AR-450KA
Screen grid x1
Toner reception seal x1
Side mall each x1
DV blade x1
DV side seal each x1
Transfer roller x1
Transfer charging plate x1
Charging plate x1
5 200K PM kit Upper heat roller x1 100K AR-450KB
Lower heat roller x1
Fusing separation pawl (Upper ) x1
Fusing separation pawl (Lower) x1
6 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
7 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

Note1: Print on Master/individual carton:4 languages (English/French/German/Spanish).

Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

AR-P350 CONSUMABLE PARTS-3

G.Hong kong/China
NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450CT-C *Life setup is based on A4 6%
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450SD-C
3 Drum Drum x1 50K AR-450DR-C
4 100K PM kit Cleaner blade x1 100K AR-450KA
Screen grid x1
Toner reception seal x1
Side mall each x1
DV blade x1
DV side seal each x1
Transfer roller x1
Transfer charging plate x1
Charging plate x1
5 200K PM kit Upper heat roller x1 100K AR-450KB
Lower heat roller x1
Fusing separation pawl (Upper ) x4
Fusing separation pawl (Lower) x2
6 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
7 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

Note1: Print on Master/individual carton:2 languages (English/Chinease).

Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

H.Taiwan
NO Name Content Life Product name Remark
1 Toner CA(Black) with IC Toner(Toner : Net Weight 814g) 30K AR-450ST-T *Life setup is based on A4 6%
2 Developer Developer(Developer : Net Weight 450g) 100K AR-450SD-C
3 Drum Drum x1 50K AR-450DR-C
4 100K PM kit Cleaner blade x1 100K AR-450KA
Screen grid x1
Toner reception seal x1
Side mall each x1
DV blade x1
DV side seal each x1
Transfer roller x1
Transfer charging plate x1
Charging plate x1
5 200K PM kit Upper heat roller x1 100K AR-450KB
Lower heat roller x1
Fusing separation pawl (Upper ) x4
Fusing separation pawl (Lower) x2
6 Staple cartridge Staple cartridge x3 5000x3 AR-SC1 Common with cartridge for AR-FN4 &
AR-FN6
7 Staple cartridge Staple cartridge x3 5000x3 AR-SC2 Common with cartridge for AR-FN7

Note1: Print on Master/individual carton:4 languages (English/French/German/Spanish).

Note2: Packed with machine: DR 50K/Developer UN/Process UN
Note3: The other maintenance parts which are not listed above are registered as service parts.

AR-P350 CONSUMABLE PARTS-4

2.Production number identification 3. Environmental conditions
A. Drum cartridge A. Operating conditions
The lot number, printed on the front side flange, is composed of 10 digits, 30 85%
each digit showing the following content: 85

1 2 3 4 5 6 7 8 9 10

Humidity (%)
35 60%
1 Number
For this model, this digit is 2.
2 Alphabet
Indicates the model conformity code. T for this model.
3 Number 20
Indicates the end digit of the production year.
4 Number or X, Y, Z 10 Temperature 35
Indicates the production month.
(Without dew condensation)
X stands for October, Y November, and Z December.
5/6 Number
Indicates the production day on the month. B. Storage conditions
7 Number or X, Y, Z
Indicates the month of packing. 90
X stands for October, Y November, and Z December.
8/9 Number Humidity (%)
Indicates the day of the month of packing.
10 Alphabet
Indicates the production factory. "A" for Nara Plant.

B. Toner cartridge
The lot number is of 7 digits, and each digit indicates as follows. 20
The lot number shall be printed in the position shown in the figure.
1 2 3 4 5 6 7 -10 Temperature 40
(Without dew condensation)
1 Version number (A - sequentially revised)
2 Numeral figure
Indicates the end digit of the production year.
3 Alphabet
Indicates the production factory. (B for SOCC)
4 Destination code
5,6 Numeral figures
Indicates the production day.
7 Numeral figure or X, Y, Z
Indicates the production month.
X stands for October, Y November, and Z December.

Serial No. attachment

Serial No. attachment

Heat seal

Aluminum bag

AR-P350 CONSUMABLE PARTS-5

[5] EXTERNAL VIEWS AND INTERNAL STRUCTURES
1.Appearance

1 Bypass tray * 2 Exit tray * 3 Duplex module *

4 Upper paper output area 5 Upper exit tray extension * 6 Operation panel
7 Front cover 8 Main switch 9 Paper tray 1
10 Stand / 3 x 500 sheet paper drawer * 11 Stand / MPD & 2000 sheet paper drawer * 12 Multi purpose drawer *
* 1, 2, 3, 5, 10, 11, and 12 are peripheral units.The configuration of peripheral units varies with the main unit model.

2.Internal

1 Duplex module side cover 2 Side cover open knob 3 Fusing unit
4 Developer cartridge 5 Toner cartridge 6 Photoconductive drum
7 Cartridge lock lever

AR-P350 EXTERNAL VIEWS AND INTERNAL STRUCTURES-1

3.Operation panel
* This operation panel is valid only when a scanner unit is not installed.

READY
DATA
ERROR
MENU BACK/C INFORMATION

1 Message display 2 [ERROR] indicator 3 [DATA] indicator

4 [READY] indicator 5 [MENU] key 6 [ / ] keys
7 [BACK/C] key 8 [OK] key 9 [INFORMATION] key
<Function of each LED>
READY DATA ERROR
ON Print job reception enable •When RIP-completed print data are stored in memory. •When a trouble which can be canceled by the user
occurred.
Flash •When data are processed in the printer board •When a trouble which requires service call occurred.
(during RIP).
OFF Print job reception disable •Neither print data nor data under process are stored. •No trouble

* RIP:Raster In Processor. Develops the print command into pixel information.

AR-P350 EXTERNAL VIEWS AND INTERNAL STRUCTURES-2

4. Cross sectional view
21 22 23 24 25

20
18
15
19
16

17 4
3
2
1

8
6 26

9
5
10

11

12 13 7 14

No. Name No. Name

1 OPC drum 15 Upper heat roller
2 Main charger 16 Pressure roller
3 Cleaning blade 17 Heater roller
4 LSU 18 Thermistor
5 Developing unit 19 Thermostat
6 Magnet roller 20 Fusing back roller
7 Toner hopper 21 Reverse gate
8 Transfer roller 22 Paper exit roller
9 PS roller 23 Full detection lever
10 PS front roller 24 Printer operation PWB
11 Machine tray paper feed roller 25 Printer control PWB
12 Machine tray separation roller 26 Power unit
13 Machine tray take-up roller
14 Machine tray rotating plate

AR-P350 EXTERNAL VIEWS AND INTERNAL STRUCTURES-3

5. PWB
1
12

2 7

5
11

8
6

10

9
4 3

13

Name Function/Operation
1 PRT controller Image process, image data communication control
2 PCU PWB Overall control of the machine and options
3 Power unit DC power supply
4 LD PWB (Inside LSU) Laser ON control (Inside LSU: LSU cannot be disassembled.)
5 Mother PWB Signal interface between PCU and the controller
6 Filter PWB AC power input
7 Printer operation PWB Key input, machine state display
8 High voltage resistor PWB High voltage load adjustment
9 Cassette detection PWB Paper cassette control
10 Drawer PWB Fan control
11 High voltage PWB High voltage power supply
12 Fuse PWB Protection of the machine when an abnormal power is supplied.
13 Initial detection PWB (in the developing unit) New toner cartridge detection

AR-P350 EXTERNAL VIEWS AND INTERNAL STRUCTURES-4

6. Motor, Clutch, Solenoid
13.PSPS
10.CFM2
3.DSBM 6.VFM2

9.FM
1.DM

14.RRC
12.TRC

2.MM
11.CPFC 7.VFM1

7.VFM1
5.LUM
8.CFM1

4.TM

Code Function/Operation Type

1 DM Drum motor Brushless motor
2 MM Main motor Brushless motor
3 DSBM Paper exit motor Stepping motor
4 TM Toner motor Synchronous motor
5 LUM Lift-up motor Synchronous motor
6 VFM2 Exhaust fan motor Fan motor
7 VFM1 Cooling fan motor Fan motor
8 CFM1 Cooling fan motor Fan motor
9 FM Fan motor Fan motor
10 CFM2 Cooling fan motor Fan motor
11 CPFC Paper cassette paper feed clutch
12 TRC Paper transport clutch
13 PSPS Separation solenoid
14 RRC Resist roller clutch

AR-P350 EXTERNAL VIEWS AND INTERNAL STRUCTURES-5

7. Switch, Sensor

5.POD3
4.POD2

2.DSW-L

3.POD1

7.TCS
8.TUD
10.MAIN SW
6.PPD1

1.DSW-F

9.PED

Code Function/Operation Active logic

1 DSW-F Front door open/close detection H= Door open
2 DSW-L Left door open/close detection H=Door open
3 POD1 Paper exit detection L= Paper detection
4 POD2 Paper exit detection L= Paper detection
5 POD3 Paper exit detection L= Paper detection
6 PPD1 Paper transport detection L= Paper detection
7 TCS Toner concentration sensor
8 TUD Paper feed cassette upper limit detection H= Upper limit detection
9 PED Paper feed cassette paper empty detection L= Paper empty detection
10 MAIN SW Power switch

AR-P350 EXTERNAL VIEWS AND INTERNAL STRUCTURES-6

[6] UNPACKING AND INSTALLATION
1. Installing procedure flowchart
There are many combinations between this machine and option units. For installing option units, observe the following procedures for efficiency.

To install the devices effciently, follow the procedure below.

Some peripheral devices may have been installed as standard devices depending on the main unit model.
Part of descriptions and illustrations may be different.

* For installation of an option unit, refer to the Service Manual of the option unit.

AR-P350 UNPACKING AND INSTALLATION-1

2. Note for installation place 4. Machine installing procedure
Improper installation may damage this product. Please note the following Note: In advance to installation of the machine, the paper feed option
during initial installation and whenever the machine is moved. units (AR-MU1, AR-D13 or AR-D14) should have been installed.
1) The machine should be installed near an accessible power outlet for
A. Removal of the machine
easy connection.
2) Be sure to connect the power cord only to a power outlet that meets 1) Pull out the front tray and remove it from the machine.
the specified voltage and current requirements. Also make certain
the outlet is properly grounded.
•For the power supply requirements, see the name plate of the main
unit.
3) Do not install your machine in areas that are:
•damp, humid, or very dusty
•exposed to direct sunlight
•poorly ventilated
•subject to extreme temperature or humidity
changes, e.g., near an air conditioner or heater.
4) Be sure to allow the required space around the machine for servicing
and proper ventilation.

11-13/16" (30cm)

2) Hold the machine with your both hands and remove it from the
23-5/8" 23-5/8"
(60cm) (60cm) package box s shown in the figure.

Front

23-5/8" (60cm)

3.Unpacking procedure

2 Rear

3
3

1
Note: The center of gravity of the machine lies in the left side when
1 4 viewed from the machine. When lifting the machine, be careful not
to drop.

4 1

Check the following items are included in the package.

Dust cover
Magnification ratio table
Paper size indication seal
Developer
Toner bottle for installation
CD-ROM for AR-350/450 series printers
Operating Manual
Counter kit contract

AR-P350 UNPACKING AND INSTALLATION-2

B. Installation of paper feed options to the machine C. Setting related to process
Note: Before use of this machine, one of the paper feed option units 1) Open he left door and the front door.
(AR-D13/AR-D14/AR-MU1) should be installed to the machine for
safety reasons.
Refer to the drawing of the AR-MU1 in this manual.
1) Put the machine on the previously installed option unit.
Be sure to check that the boss of the option unit is securely engaged
with the machine and that the external lines (front and left sides) of
the option unit and those of the machine are aligned completely.

2) Remove the developer cartridge from the machine.

2) Connect the machine with the option unit.

Mounting plate R

3) Remove the top cover of the developer cartridge.

Fixing screw

Mounting plate R

Mounting plate F

Fixing screw

Mounting
plate F
Fixing screw

3) Install the option power source (AR-DC1).

* For necessity of installation, refer to the option combination.
* For the installing procedure, refer to the AR-DC1 Service Manual.

AR-P350 UNPACKING AND INSTALLATION-3

4) While rotating the MG roller, supply developer into the developer E. Paper setting
cartridge evenly.B
1) Pull out the first stage paper feed tray.

2) While pressing the paper holding plate, remove the fixing pin.

Note: Before opening the developer seal, shake it 4 or 5 times.

5) Attach the top cover to the developer cartridge and install the
cartridge to the machine.

D. Setting related to fusing

1) Put down the right and the left levers of the fusing unit in the arrow
direction.

3) Put paper in the tray, and close the paper feed tray.

F. Automatic developer adjustment

1) Attach the cabinets which were removed.
2) Close the left door and the front door.
3) Insert the power plug into the power outlet.
4) While pressing the [MENU] key and the [OK] key, turn on the power
switch, and the machine will enter the diag mode.
5) On the operation menu, select "AUTOMATIC DV AD."
(LCD Display)

AUTOMATIC DV ADJ.
128

6) Press the [OK] key, and the automatic developer adjustment will be
performed.
During execution of the automatic developer adjustment, the data
(LED) blinks and the LCD indicates the toner sensor value.
7) After about 2 min, the adjustment value is stored in the machine.
Check that the mode was normally completed.
Normal end: The data LED goes off.
Abnormal end: The error LED lights up.
Remove the cause of the error, and execute the automatic developer
adjustment again.
8) Press the [BACK/C] key, and the machine returns to the normal
mode and enters the warm-p mode.

G. Print test
1) Press the [MENU] key to display "USER SETTING."
2) Press the [OK] key to select the menu.
3) Use [ ] and [ ] keys to select List Print, and print the user setup
list to check the print quality.
4) Press the [MENU] key again to return to the normal menu.

AR-P350 UNPACKING AND INSTALLATION-4

5. Option expansion memory installation <Printer model>
HDD PWB
A. Hard disk (ARHD3), PS3 Expansion kit (ARPK1), Expansion memory
print server card (AR-NC5J), expansion memory PS3 Expansion kit
(commercially available one) Print server card

Note: Before performing this installation work, check that the data lamp
on the operation panel is neither lighting nor blinking.
PWB fixing
1) Turn off the power of the machine and disconnect the power plug
screw
from the power outlet.
2) Remove all the cables (such as printer cables) from the control PWB.
In the case of the printer control PWB In the case of the MFP control PWB

Cover

Note: To prevent breakage by static electricity, take the following

measures.
a. Use an earth band for installing procedures.
b. Keep the memory in the protection bag, and remove it from the bag
only just before installation.
5) Install the control PWB to the machine.
3) Remove the control PWB.
6) Attach the cables which were removed before installation of the
memory.
7) Insert the power plug into the power outlet, and turn on the power.

B. Print test
1) Press the [MENU] key to display "USER SETTING."
2) Press the [OK] key to select the menu.

1) 3) Use [ ] and [ ] keys to select List Print, and print the setup list or
2) demonstration page to check the print quality.
4) Press the [MENU] key again to return to the normal menu.
1)
C. Other options
For installation of the other options, refer to the Service Manual of each
4) Install each option.
option.

AR-P350 UNPACKING AND INSTALLATION-5

[7] DISASSEMBLY AND ASSEMBLY, MAINTENANCE
1.Maintenance System Table
A. Engine section
Maintenance cycle : 50K
Check (Clean, replace, or adjust as necessary.) Clean Replace Adjust Lubricate Move position

When
Unit name Part name 50K 100K 150K 200K 250K 300K 350K 400K Remark
calling
Drum peripheral Drum Installed when shipping
Cleaner blade
Toner reception seal
Side molt
Transfer roller
Discharge plate
TR bearing (F/R)
Transfer roller collar
TR gear
Screen grid ( )
Drum separation pawl UN
Charger case (M/C)
Charging plate
( )
(saw teeth)
Developing section Developer Supplied when installing
DV blade
DSD collar
DV side seal F
DV side seal R
Toner cartridge Attached when installing./
EX Japan: 814g,
user replacement for every 30K.
Fusing section Upper heat roller
Lower heat roller
Upper separation pawl
Lower separation pawl
Thermistor Clean and remove paper dust.
Upper heat roller gear
Paper guides
Gears
Filters Ozone filter
Paper feed section Paper feed roller Note 1
Torque limiter Note 1
Transport section PS follower roller
Paper exit reverse section Transport rollers
Transport paper guides
Paper dust remover
Drive section Gears(Specified position)
Belts
Image quality
Other Sensors

Note 1:Replacement reference: Use the counter value of each paper feed port as the replacement reference.
Paper feed roller/Torque limiter section: 80K or 2 years

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-1

B. Peripheral devices
Maintenance cycle : 50K
Check (Clean, replace, or adjust as necessary.) Clean Replace Adjust Lubricate Move position

When
Option name Part name 50K 100K 150K 200K 250K 300K 350K 400K Remark
calling
ADU Paper feed Paper feed Note 3
( )
+ Manual feed separation section rollers
Separation pad ( ) Note 3
Torque limiter ( ) Note 3
Transport section Transport rollers
Transport paper
guides
Drive section Gears (Specified position)
Belts
Other Sensors
Desk Paper feed Paper feed Note 3
( )
(Multi stage LCC) separation section rollers
Multi purpose Torque limiter ( ) Note 3
Transport section Transport roller
Transport paper
guides
Drive section Gears (Specified position)
Belts
Other Sensors
Finisher Transport section Transport rollers
De-curler roller ( )
Transport paper
guides
Drive section Gears (Specified position)
Belts
Other Sensors
Discharge brush
Staple un Replace UN
at 100K staple.
Staple cartridge User replacement
for every 3000pcs.
Mail-bin Transport section Transport roller
stacker Transport paper
guides
Drive section Gears (Specified position)
Belts
Other Sensors
Discharge brush
Saddle finisher Transport section Transport roller
Transport paper
guides
Drive section Gears (Specified position)
Belts
Other Sensors
Discharge brush
Staple UN Replace UN at 100K staple
(including the staple UN
and the holder section).
Staple cartridge User replacement
for every 5000 pcs.

Note 3: Replacement reference: Use the counter value of each paper feed port as the replacement reference.
Paper feed roller/Separation pad/Torque limiter section: 80K or 2 years

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-2

2. Disassembly and assembly (4) Paper exit upper cabinet/Front left upper cabinet
Note:
•When assembling, check that the flat cable and the harness 2)
connectors are securely connected. 1)
•When connecting the flat cable, be careful not to break the pins.
•When installing the PWB unit and the memory module, use an earth
band to prevent against breakage by static electricity. 5)
3)
1)
A. Exterior
(1) Right cabinet
4)
6)

3)
3) 5)
1) 4)
2)
1)
(5) Upper cabinet/Operation panel/Front door

1)
2) 1)

4)
1)
(2) Rear cabinet 3)
4)

4)
5)
4)
1) 1)

6)
1)

1)
2) 1)

1)

(3) Left door unit

1)

2)
1)
1)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-3

B. Drum peripheral (4) Main charger
(1) Drum cartridge Loosen the screw and remove the charger.

2)

3)
1)

(5)OPC drum/DSD collar

4) 6)

3)
7)
5)

(2)Main charger /charger case

1)

2)

1)

Note: When installing the DSD collar, engage the DSD collar boss with
the hole in the drum frame.

2)

1)

(3) Screen grid

2)

1)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-4

(6) Drum separation pawl C. Transfer roller unit

1)

2)

2)
2) 1)
1) 3)

(1) Discharge plate

2)
1)
2) 1)
1)
(7)Cleaning blade

3)

2)

(2) Transfer roller

1) 2)
1)

1)

1)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-5

D. Fusing unit (2)Upper separation pawl

2)
1) 3)
3)
3)
3)

2)

1)

(3) Lower heat roller

2)

1)

3)

1) 1)

2)
2)

3)

(1)Lower separation pawl

2)
3)

1)
1)

2)

2)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-6

(4)Heater lamp E. Ozone filter
(1)Ozone filter
1)

1)
1)

(2)Ozone filter
Note: Not subject to maintenance
This part is not included in the counter kit.

(5)Upper heat roller

1)
3)
2)

3) 2)
1) 2)
1)
1)

6)
5)
(6)Thermistor
4)
3)

4)

4) 3)
2)
4)
1)

4)
3) 3)
3)
3)
3) 3)

2) 1)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-7

 (2)Separation roller/torque limiter

2) 1) 1)
1)
1)

6)
4)
1)
5) 3)

2)
3)
(3)pick-up roller/ paper feed roller
5) 3)
7)
1)
8) 4) 3)
1)
2)
1)

F. Paper feed section

1) 2)

(4)Belt

1)

(1)Paper guide

(5)Upper limit sensor/paper empty sensor

2)
1)
2)
1)
1)

8)

7) 5)
6) 4)
3)
3)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-8

G. Paper dust removing unit (2) Resist sensor

2) 1)

3)
2)
1)

I. Paper exit unit

H. Resist roller unit 4) 2)

6) 3) 1)
3) 5)

6)
7)
6) 7)

2)

1)

(1) Resist roller

1)

4)
2)
2)

3)

4)
3)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-9

(1)Paper exit upper paper guide unit (4)Paper exit roller

4)
4)
2)
4) 2)
3)

4) 4)

4)

5)
4)

1)

(5)Paper exit motor

6)

1) 3)
3)

1)
2)
1)
(2)Paper exit sensor/switch-back sensor

1) 1)
4)
3)

(6)Paper exit drive section

(3)Paper exit sensor 2

1)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-10

J. Main motor/drum motor M. Main drive unit

2)

3)
2)
1) 1)
2) 2)
2)
1)
1)
1) 3) 2) 1)
2)

K. PCU PWB 1)
Note: When replacing the PCU PWB, remove the EEPROM from the
2)
PCU PWB and install it to a new PWB. 2)
1)
1)
2) 3)
1)
1) 2)
1)
3) 1)
1) 1)
1) 1)
1) 1) 2)
2) 1)
(1)Drive gear/clutch
1) 1)

1)
1) 2)
1)
1) 2)
1)
2) 1)

L. PCU PWB base plate unit 1)

1)
1)
1)

1)

1)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-11

 O. Fuse PWB

1)
1)

4)
3)

2)

2)

1)

1)
1)

P. Power unit peripheral

(1)Power switch

1)
4)
3)

1)
N. High voltage PWB

3)
1) 1)

3)
1)
2)

1)

1)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-12

(2)Power unit (4) Power PWB

1) 2)
1) 2) 1)
1) 1)

1)

2)

2)
1)
4)
1)
3)

3)

1) 2)
4)
2) Q. Printer operation PWB

1)
2) 2)

1)
2)
2)
2)
(3) Filter PWB

2)
2) 1)

R. Mother PWB
2)
1) 3) 2)
2) 1)
6) 5) 6)
5)
4)
4) 5)
3)
6)
5) 5) 5)
7)
5) 5)

5)
8) 5)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-13

S. Laser unit

2)
3) 1)

4)
1) 2)

3) 2)

3)

Note: When the LSU is disassembled, the LSU right angle adjustment
is required.

T. Controller PWB

1)
2)

1)

3)

2)
2)
2)
2)
1)

2) 2)

AR-P350 DISASSEMBLY AND ASSEMBLY, MAINTENANCE-14

[8] MACHINE OPERATION
1. Function of each LED
READY DATA ERROR
ON Print job reception enable •When RIP-completed print data are stored in memory. •When a trouble which can be canceled by the user
occurred.
Flash •When data are processed in the printer board •When a trouble which requires service call occurred.
(during RIP).
OFF Print job reception disable •Neither print data nor data under process are stored. •No trouble

* RIP:Raster In Processor. Develops the print command into pixel information.

2. Outline of each mode
The menu groups are classified into five groups and are selected consecutively by pressing the [MENU] key. If the [OK] key is pressed when the desired
menu screen is displayed, a message will appear to indicate the next required operation.
In addition, there is the service diag mode used for a serviceman.(with the scanner unit installed)

READY. Job status screen

The message "WARMING UP" will be displayed when the power is turned on
and a list of the current job plus reserved jobs or a list of completed jobs will
[MENU] key be displayed on the job status screen. Examples of the various messages
which will be displayed are shown below.
(Display example)

WARMING UP. The printer is warming up.

READY. The printer is ready to print.

FROM TRAY # The printer is currently printing.

CHANGE THE TONER Out of toner. Replace the toner

CARTRIDGE. cartridge.

PAPER JAM. A misfeed has occurred.

ADD PAPER.* Out of paper. Load paper.

* [ADD PAPER] of status display

When the status display shows [ADD PAPER], paper is required to
complete a job in progress. In this case, printing of the job will be
suspended until the required paper is added or another paper is
selected (see "Setting the paper size and type" ).
While a current job is suspended, the printer will print a reserved
job if paper is available from another source for that job but will not
print any other jobs.

PRINT JOBS ON HOLD

Print hold
[MENU] key If the job retention function is used from your computer, print data will
be stored in the printer as a hold job.
The job retention function can be used only if the printer is equipped
with a hard disk drive unit (AR-HD3).
SET OPERATIONS
CONDITIONS Condition settings
[MENU] key The printer condition settings are used for basic printer settings.

CUSTOM SETTINGS Custom settings

Custom settings are used to make settings based on use patterns.
[MENU] key

KEY OPERATION Key operator programs

PROGRAMS
These are settings used by key operators.
[MENU] key

AR-P350 MACHINE OPERATION-1

3. Setting mode on Computer side 5.User setup
Mode Outline Remark Set value (Default)
Setting by the Changed and set according to the Total print quantity display
printer driver print form of each job. LCD contrast adjustment
Web menu Used to set the work board functions Only when the NIC List print Setup list
frame from the Web browser (*1). board (AR-NC5J)
Printer test page
is installed.
Time setup
*1: Recommended Web browser Paper feed tray setup
Internet Explorer 4.0 or later, Paper feed tray automatic
Netscape Navigator 4.0 or later selection
4.Printer environment setup
6.Web menu frame
Set value (Default)
Set value (Default)
Initial setup Smoothing YES* • NO
Receiver Email distribution scan receiver
Number of copies 1* ~ 999
management setup
Print direction Vertical* • Horizontal
File server store scan store
Standard paper feed paper A3 • B4 • A4* • B5 • A5 receiver information setup
size 11” x 17” • 8.5” x 14” •
Desktop distribution scan receiver
8.5” x 13” • 8.5” x 11” •
information setup
7.25” • 10.5” • 5.5” x 8.5”
FAX receiver information setup
Standard paper feed paper Normal paper, printed paper,
type recycled paper, Internet FAX receiver information
letter head paper, setup
punched paper, color paper Group receiver information setup
Standard paper exit tray Differs depending on Confirmation of receiver
installation of peripheral information delete
devices. *1 Memory box Remote send
White paper print inhibition Inhibit / Allow* management Confidential reception
SPDL setup See separate sheet 1. Interface broadcast (forward)
PS setup (PS error cause) Management Network card setup
Print / not print * setup Password setup
ESC / Print mode setup Network scanner basic setup
P(Super) Paper position setup Email status basic setup
setup (PC-PR201H only)
Email system and DNS system
Position correction setup basic setup
Japanese font setup Email sender setup
European language font Group index setup
setup
Email status setup
Character code table setup
Print column range setup
Print start position setup
Change-line code setup
Perforations skip setup
Each language character
setup (PC-PR201H only)
Zero character selection
Reduction print
Print quantity setup
Print direction setup
Standard paper feed paper
size setup
Standard paper exit tray
setup
Hexadecimal dump output
setup
I / O timeout time setup
Setup list print
Standard paper feed paper
type setup
A4 / Letter automatic
selection
Precaution notifying page
print inhibition

AR-P350 MACHINE OPERATION-2

7. Key operator program
Set value (Default)
Key operator program Remark
Engine section LCD
Auditor setup Department counter setup ON / OFF*
Print quantity total Print quantity total user display ON / OFF*
Print quantity print
Total delete
Department number setup Dpt. number registration (5 digits)
Dept. number / Delete
Dept. number / Change
Dept. number / Print
Print inhibit with disabled Yes / No*
dept. number
Energy-save Auto power shut off setup 15min / 30min / 60min* / 120min / 240min
setup Auto power shut off inhibit Inhibit / Allow*
Pre-heat mode setup 15min / 30min / 60min / 120min / 240min / None*
Toner save ON / OFF*
Operation Auto clear time setup 15sec / 30sec / 60sec* / OFF
panel setup Message display time 3sec / 6sec* / 9sec / 12sec
setup
Display language setup Japanese* • English • French • Spanish
Device setup Duplex function inhibit Yes / No*
Staple inhibit Yes / No*
Paper feed desk inhibit Yes / No*
Finisher inhibit Yes / No*
Male bin stacker inhibit Yes / No*
Inter staple position Paper size A3 -3.0mm ~ 0.0mm* ~ 3.0mm (0.1mm unit) With the
adjustment Paper size B4 -3.0mm ~ 0.0mm* ~ 3.0mm (0.1mm unit) saddle finisher
installed
Paper size A4R -3.0mm ~ 0.0mm* ~ 3.0mm (0.1mm unit)
Paper size Leisure -3.0mm ~ 0.0mm* ~ 3.0mm (0.1mm unit)
Paper size Letter R -3.0mm ~ 0.0mm* ~ 3.0mm (0.1mm unit)
Key operator
program list
print
Key operator First setup of key operator 00000*
code change code
System Basic setup Print density adjustment Standard* / Light / Slightly light / Slightly dark / Dark
management Precaution notifying page output Yes* / No
setup inhibit
Test page output inhibit Yes* / No
A4 / Letter size auto selection ON / OFF*
Interface setup Hexadecimal dump mode ON / OFF*
Parallel port PDL selection Auto* / PostScript / SPDL / ESC / P(Super)
Network PDL selection Auto* / PostScript / SPDL / ESC / P(Super)
I / O timeout selection 1sec ~ 20sec* ~ 999sec
Port selection setup For every job * / Time out / Parallel port disable /
Network port disable
Network setup IP address setup IP address setup000.000.000.000*
IP net mask setup000.000.000.000*
IP gateway setup000.000.000.000*
TCP / IP setup Yes* / No
NetWare enable Yes* / No
EtherTalk enable Yes* / No
NetBEUI enable Yes* / No
NIC reset
System setup store / recall Setup reset
Setup store
Setup value recall
Soft key PS3 expansion kit soft input
Network scanner expansion kit soft
key input

AR-P350 MACHINE OPERATION-3

8. Canceling a print job and deleting print 6) Press the [ ] key.
•If TRAY 1 is selected in step 4), the message shown to the left will
data appear in the display.
•To cancel a print job in progress and delete the print data:
Press the [BACK/CLEAR] key during printing. Printing will stop and a CHANGE TRAY1
message asking for confirmation to delete the job will appear. SETTING OK?
To delete the data, press the [OK] key.
To cancel deletion, press the [BACK/CLEAR] key. Printing will resume. 7) Press the [OK] key.
•To delete print data of a reserved job (that waits for printing): To cancel the setting change, press the [BACK/C] key to return to
Print data transmitted from computers will be stored in this printer (up to step 4).
99 jobs) and will be output sequentially. To delete print data of a NOTE: Special paper such as thick paper, transparency film, labels, and
reserved job before starting printing, press the [ ] or [ ] key to display postcards can be set for tray 2 and the bypass tray. Envelopes
the desired data in the message display. can be set only for tray 2.
If you press the [BACK/CLEAR] key at this time, a confirmation 8) Select the paper type that has been set in the tray.
message for deletion will appear. To delete the data, press the [OK] key. Press the [ ] or [ ] key repeatedly until the paper type that has
To cancel deletion, press the [BACK/CLEAR] key. Printing will resume. been set appears.

9. Setting the paper size and type PLAIN

When the paper size or type is changed in a paper tray, set them OK?
referring to the following procedure.
1) Press the [MENU] key repeatedly until "CUSTOM SETTINGS" 9) Press the [OK] key.
appears in the message display. 10) Ensure that the desired paper size is selected.
•Press the [ ] or [ ] key repeatedly until the desired paper size
appears.

LETTER
OK?

•Depending on the selected tray, a selection for"AUTO-AB" and "AUTO-

INCH" may appear
2) Press the [OK] key. "AUTO-AB": Select when you have set AB system paper.
When the [OK] key is pressed, "TRAY SETTING" will appear in the "AUTO-INCH": Select when you have set inch system paper.
message display. When the paper system is changed from the inch system to the AB
system or vise versa, the paper type must be designated. Select the
paper type.

•If you have set paper of non-standard size, select "NON STANDARD".
This size can be selected when tray 2 or the bypass tray has been
selected in step 4).

11) Press the [OK] key to terminate the setting.

3) Press the [OK] key.
When the [OK] key is pressed, the message shown to the left will
appear in the message display.

TRAY SETTING
TRAY1
4) Select the desired paper tray.
Press the [ ] or [ ] key repeatedly until the desired paper tray is
indicated in the display.

5) Press the [OK] key.

The paper size and paper type of the tray selected in step 4) will
appear.
•If TRAY 1 is selected in step 4), the message shown to the below will
appear in the display.

LETTER
PLAIN

AR-P350 MACHINE OPERATION-4

10. Specifications of paper trays
The specifications for types and sizes of paper for loading paper trays are shown below.
Tray No.
Tray (tray Applicable paper types Applicable paper sizes Paper weight
name)
Paper tray 1 Tray 1 Plain paper •8-1/2 x 11, A4, B5 16 to 28 lbs. or
(Refer to the next page for applicable papers.) 60 to 105g/m²
Multi purpose drawer/ Tray 2/ Plain paper •If "AUTO-INCH" is selected in setting the paper 16 to 34 lbs. or
bypass tray bypass (Refer to the next page for applicable papers.) size and type, the following paper sizes can be 60 to 128g/m²
tray used with the automatic detection function:
11 x 17, 8-1/2 x 14, 8-1/2 x 11, 8-1/2 x 11R,
7-1/4 x 10-1/2, 5-1/2 x 8-1/2R
•If "AUTO-AB" is selected in setting the paper size
and type, the following paper sizes can be used
with the automatic detection function:
A3, B4, A4, A4R, B5, B5R, A5R, 8-1/2 x 13
•Non-standard sizes
Special •Thick paper •If "AUTO-INCH" is selected in setting the paper See the
paper •Labels, transparency film size and type, the following paper sizes can be remarks for
(Refer to used with the automatic detection function: special paper
the next 8-1/2 x 11, 8-1/2 x 11R
page for •If "AUTO-AB" is selected in setting the paper size
applicable
and type , the following paper sizes can be used
papers.)
with the automatic detection function:
A4, A4R, B5, B5R
•Non-standard sizes smaller than 8-1/2 x 11 or A4
Postcard •Japanese official postcard
Envelopes can only be fed from the •Applicable standard size envelopes:
multi-purpose drawer. Applicable COM-10, Monarch, DL, C5, ISO B5
paper stock weight for envelopes is •Non-standard size
20 to 23 lbs. or 75 to 90g/m²
Stand/3 x 500 Upper Tray 2 Same as multi purpose drawer
sheet paper Middle Tray 3 Plain paper •If "AUTO-INCH" is selected in setting the paper 16 to 28 lbs. or
drawer (Refer to the next page for applicable papers.) size and type, the following paper sizes can be 60 to 105g/m²
Lower Tray 4
used with the automatic detection function:
11 x 17, 8-1/2 x 14, 8-1/2 x 11, 8-1/2 x 11R,
7-1/4 x 10-1/2, 5-1/2 x 8-1/2R
•If "AUTO-AB" is selected in setting the paper size
and type, the following paper sizes can be used
with the automatic detection function:
A3, B4, A4, A4R, B5, B5R, A5R, 8-1/2 x 13
Stand/ MPD & Upper Tray 2 Same as multi purpose drawer
2000 sheet Lower Tray 3 Plain paper •8-1/2 x 11, A4 16 to 28 lbs. or
paper drawer (Refer to the next page for applicable papers.) 60 to 105g/m²

AR-P350 MACHINE OPERATION-5

A. Applicable plain paper
For satisfactory results, plain paper must conform to the following requirement
Paper in AB system Paper in inch system
A5 to A3 5-1/2 x 8-1/2 to 11 x 17
Plain paper 16 to 28 lbs. or 60 to 105g/m²
Recycled, colored, pre-punched, pre-printed and letterhead papers must conform to the same conditions as above.

B. Applicable special paper

For satisfactory results, special paper must conform to the following requirements.
Type Remarks
Special paper Thick paper •For 5-1/2 x 8-1/2 to 8-1/2 x 11 or A5 to A4 sizes, thick paper ranging from 16 to 34 lbs.
or 60 to 128g/m² can be used.
•For sizes larger than 8-1/2 x 11 or A4, thick paper ranging from 16 to 28 lbs. or 60 to 105g/m² can be
used.
•Other thick papers Index stock (65 lbs. or 176g/m²) can be used. Cover stock (110 lbs. or 200 to 205g/m²)
can be used but only for 8-1/2 x 11, A4 or smaller paper in the portrait orientation.
Transparency film, labels, •Use SHARP recommended paper. Do not use labels other than SHARP recommended labels.
and tracing paper Doing so may leave adhesive residue in the printer, causing paper misfeeds, smudges on prints or other
machine trouble.
Postcards •Japanese official postcards can be used.
Envelopes •Applicable standard envelopes: COM-10, Monarch, DL, C5, ISO B5
•Envelopes can only be fed from the multi-purpose drawer.
Applicable paper stock weight for envelopes is 20 to 23 lbs. or 75 to 90g/m².

AR-P350 MACHINE OPERATION-6

[9] ADJUSTMENTS
Contents of adjustment
1 Process A Doctor gap adjustment
section B MG roller main pole position adjustment
C High voltage output check and adjustment
2 Engine A LSU right-angle adjustment
B Print magnification ratio adjustment
C Print off-center adjustment
D Self print lead edge adjustment
E Void area adjustment
F Resist quantity adjustment
G Option paper feed tray paper guide adjustment
H Option manual feed section
paper guide position adjustment

1. Process section
A. Doctor gap adjustment
This adjustment is performed in the following cases:
•When developer is scattered.
•When an uneven image is produced. <Adjustment specification>
1) Remove the developer cartridge and the developing unit from the Ambient
Specification
machine. temperature
2) Remove the DV cover and the developer from the developing unit. Both sides Position at 20 - 50mm 0.45±0.03mm 5 - 30°C
3) Remove the DVR cover, the DVF handle, the idle correction plate
assembly, and the HG gear 22T, insert a thickness gauge (0.46mm) B. MG roller main pole position adjustment
as shown in the figure below, and check that the clearance is within This adjustment is performed in the following cases:
the specified range. •When developer is scattered.
If the clearance is not within the specified range, adjust the doctor gap in •When an uneven image is produced.
the following procedures. 1) Remove the developer cartridge and the developing unit from the
4) Loosen the developing doctor fixing screw A. machine.
5) Insert the thickness gauge (0.46mm) again as shown in the figure 2) Remove the DV cover and the developer from the developing unit.
below. 3) Remove the DVF handle and put the developing unit on a flat
6) Push the developing doctor in the arrow direction and tighten the surface.
fixing screw. 4) Bind a string to a needle.
7) Check the developing doctor gap. If the clearance is within the 5) Hold the string and move the needle toward the MG roller.
specified range, fix the screw with screw lock. (Since the MG roller diameter is small, use of a clip cannot make an
8) After completion of the job, apply screw lock. accurate adjustment.)
6) With the needle tip 2 - 3 mm apart from the MG roller surface, mark
the point on the MG roller in the elongated line of the needle.
(Keep the needle and the MG roller apart from each other.)
7) Measure the distance from the marking position to the P surface of
the developing unit, and check that the distance is within the
specified range.
If the distance is not within the specified range, perform the adjustment in
20 50mm the following procedures.
8) Loosen the fixing screw of the main pole fixing plate.
20 50mm

AR-P350 ADJUSTMENTS-1
9) Move the adjustment plate in the arrow direction and adjust. C. High voltage output check and adjustment
1) While pressing the MENU key and the OK key, turn on the power
switch.
2) The operation panel displays "PCU DIAG MODE."
* After releasing your fingers from the keys, do not touch any key
for about 8 sec.
3) Press the MENU key several times until "HV TEST MC/GRID" is
displayed.
4) Select a load to be outputted with [ ] and [ ] keys.
5) Press the OK key to determine the selected load.
6) Apply the high voltage tester across the measuring pin according to
the selected load and the frame.

54.2mm

<Adjustment specification>
Specification
Marking position Measure from 54.2mm
the P surface above.

7) The set value is displayed on the LCD. Check it and adjust so that it is in the specified range.

The output mode is as shown in the table below.

LCD display Spec Measuring pin
MC/GRID AE MC grid AE mode -650V±5V* CN2-7
CHR Text mode -650V±5V*
MIX Text Photo mode -650V±5V*
PHT Photo mode -650V±5V*
PRT Printer mode -650V±5V*
FAX FX mode -650V±5V*
THV+ F Transfer voltage Front side CN2-5
B Rear side
BS AE Developing bias AE mode -500V±5V* CN2-1
CHR Text mode -500V±5V*
MIX Text Photo mode -500V±5V*
PHT Photo mode -500V±5V*
PRT Printer mode -500V±5V*
FAX FX mode -500V±5V*
PLUS Positive bias +500V±5V*
SHV F Separation voltage Front side 1.25V±0.1V CN2-3
R Rear side 1.25V±0.1V
THV Transfer voltage discharge -800V±10V* CN2-5

* Varies with time by the process control process.

2. Engine
A. LSU right-angle adjustment
This adjustment is required in the following cases: After completion of this adjustment, the following adjustments should be
•When the LSU is replaced. performed.
•When a distortion is produced in print. •Print magnification ratio adjustment
(Check with self print pattern "71".) •Print off-center adjustment
•Void area adjustment

AR-P350 ADJUSTMENTS-2
1) Hold and push the [MENU] key and the [OK] key, and turn on the B. Print off-center adjustment
power. ("PCU DIAG MODE ***" is displayed.)
This adjustment is performed in the following cases:
* Do not touch the keys for about 8sec after releasing fingers from
•When the center of print is misaligned.
the above keys.
(Check with the self print pattern "1".)
2) Push the [MENU] key several times until "TEST PRINT" is displayed,
•When the LSU is replaced.
and push the [OK] key to enter the test print mode.
•When the option paper feed unit or the automatic duplex unit is
3) Push the [MENU] key several times until "PRITN PATTERN" is
installed or replaced.
displayed, and set "71".
Before executing this adjustment, the following adjustments must have
4) Push the [MENU] key several times until "CASSETTE" is displayed,
been completed.
and check with [ ] key that the paper for tray 1 is properly set for the
•LSU right-angle adjustment
destination.
•Print magnification ratio adjustment
* AB series: "A4" is displayed
After completion of this adjustment, the following adjustment must be
* Inch series: LETTER is displayed.
performed.
5) Push the [OK] key to make self-print.
• Void area adjustment
6) Check the output print.
1) Hold and push the [MENU] key and the [OK] key, turn on the power.
7) Loosen two fixing screws of the LSU unit
("PCU DIAG MODE ***" is displayed.)
(M4 screws which are fixing the LSU and the top plate).
* Do not touch the keys for about 8sec after releasing fingers from
8) Turn the adjustment screw on the upper side (on the back of the
the above keys.
printer operation panel) clockwise or counterclockwise to adjust the
2) Push the [MENU] key several times until "TEST PRINT" is displayed,
height of the LSU front side.
and push the [OK] key to enter the test print mode.
9) After completion of the adjustment, tighten two fixing screws of the
3) Make a print with "1".
LSU unit.
4) Push the [MENU] key several times until T1 OFF CENTER ADJ is
10) Print again in the grid pattern and check the print.
displayed, and push the [OK] key.
11) Repeat procedures 7) to 10) until the specification is satisfied.
5) Check the print and use [ ] or [ ] key to adjust the value of T1
OFF CENTER ADJ so that the off-center value is within the specified
range.
6) If the option paper feed unit or the automatic duplex unit is installed,
make an adjustment for each unit.
* When using the duplex unit, set DUPLEX to USE.

Print lead edge

b

Measurement
Specification Set value
reference
Standard tray Output 0 ±1.5mm Shift of
self print off- pattern 1 0.1mm for
center Center line set value 1.
(T1 OFF
CENTER ADJ)
No. 2 tray self When the
print off-center option
(T2 OFF paper feed
CENTER ADJ) unit is
installed.
a b No. 3 tray self
print off-center
(T3 OFF
Print lead edge CENTER ADJ)
No. 4 tray self
print off-center
(T4 OFF
CENTER ADJ)
<Specification> Manual feed 0 ±1.5mm When the
tray self print option
Measuring
Specification Set value off-center automatic
point
(MFT OFF duplex unit
Print distortion Self print = 90° ± 0.13° changes about CENTER ADJ) is installed.
adjustment pattern 71 0.25 degrees for 1 scale
ADU Self print
of adjustment.
off-center
(ADU OFF
CENTER ADJ)

AR-P350 ADJUSTMENTS-3
When the print line is shifted toward a from the paper center, decrease D. Void area adjustment
the value.
This adjustment is performed in the following cases:
When the print line is shifted toward b from the paper center, increase
•When the print start position is improper.
the value.
(Check with the self print pattern "71".)
C. Self print lead edge adjustment •When the LSU is replaced.
Before executing this adjustment, the following adjustments must have
This adjustment is performed in the following cases:
been completed.
•When the print start position is improper.
•LSU right-angle adjustment
(Check with the self print pattern "1".)
•Print magnification ratio adjustment
•When the LSU is replaced.
•Print off-center adjustment
Before executing this adjustment, the following adjustments must have
1) Hold and push the [MENU] key and the [OK] key, turn on the power.
been completed.
("PCU DIAG MODE ***" is displayed.)
•LSU right-angle adjustment
•Print magnification ratio adjustment * Do not touch the keys for about 8sec after releasing fingers from
the above keys.
After completion of this adjustment, the following adjustment must be
performed. 2) Push the [MENU] key several times until "TEST PRINT" is displayed,
•Void area adjustment and push the [OK] key to enter the test print mode.
3) Make a print with "71".
1) Hold and push the [MENU] key and the [OK] key, turn on the power.
("PCU DIAG MODE ***" is displayed.) 4) Push the [MENU] key several times until LEAD EDGE VOID is
* Do not touch the keys for about 8sec after releasing fingers from displayed, and push the [OK] key.
5) Check the print and use [ ] or [ ] key to adjust the value LEAD
the above keys.
2) Push the [MENU] key several times until "TEST PRINT" is displayed, EDGE VOID so that the distance A shown in the figure below is
and push the [OK] key to enter the test print mode. within the specified range.
6) Push the [MENU] key several times until TAIL EDGE VOID is
3) Make a print with "1".
4) Push the [MENU] key several times until LEAD EDGE is displayed, displayed, and push the [OK] key to make a self print.
and push the [OK] key. 7) Check the self print and use [ ] or [ ] key to adjust the value of
TAIL EDGE VOID so that the distance B in the figure below is within
5) Check the print and use [ ] or [ ] key to adjust the value LEAD
EDGE so that the distance shown in the figure below is within the the specified range.
specified range. 8) Push the [MENU] key several times to display SIDE EDGE VOID,
and push the [OK] key to make a self print.
6) Check that the print lead edge is within the specified range.
9) Check the self print and use [ ] or [ ] key to adjust the value of
<Specification> SIDE EDGE VOID so that the total of distances C ands D in the
Set position Specification Set value figure below is within the specified range.
Self print lead Print start A = 4.0mm or less Shift of 10) Check that the lead edge is within the specified range.
edge adjustment position A of the (FR total: 8.0mm or 0.175mm
<Specification>
(LEAD EDGE) output pattern 1 less) (35ppm) /
0.225mm Measuring
Specification Set value
(45ppm) for point
set value 1. Lead edge void Output pattern A = 4.0mm or less Shift of
adjustment 71 print void A (Total of A and B = 0.1 mm for
To increase the print lead edge, decrease the set value with [ ] key. (LEAD EDGE VOID) 8.0mm or less) set value
To decrease the print lead edge, increase the set value with [ ] key. 1.
Rear edge void Output pattern B = 4.0mm or less
[Output pattern] adjustment 71 print void B (Total of A and B =
(TAIL EDGE VOID) 8.0mm or less)
Side edge void Output pattern Total of C and D =
adjustment 71 print void 8.0mm or less
(SIDE EDGE VOID) C-D

To decrease the void quantity, decrease the set value with [ ] key.
To increase the void quantity, increase the set value with [ ] key.
A

A B B
C C C

Print lead edge

D D
A B

AR-P350 ADJUSTMENTS-4
E. Resist quantity adjustment G. Manual feed section
This adjustment is performed in the following cases: paper guide position adjustment
•When the void quantity is changed by the paper feed tray. This adjustment is performed in the following cases:
•When paper feed skew occurs. •When the duplex unit with the manual feed unit is installed.
Before executing this adjustment, the following adjustments must have •When the manual feed tray paper size detection fails.
been completed. 1) Hold and push the [MENU] key and the [OK] key, turn on the power.
•LSU right-angle adjustment ("PCU DIAG MODE ***" is displayed.)
•Print magnification ratio adjustment * Do not touch the keys for about 8sec after releasing fingers from
•Print off-center adjustment the above keys.
•Void area adjustment
1) Hold and push the [MENU] key and the [OK] key, turn on the power.
("PCU DIAG MODE ***" is displayed.) " ON "
* Do not touch the keys for about 8sec after releasing fingers from
the above keys.
2) Push the [MENU] key several times until "TEST PRINT" is displayed,
and push the [OK] key to enter the test print mode.
3) Make a print with "71" from each paper feed tray.
4) Push the [MENU] key several times until PAPER BUCKLE is
2) Push the [MENU] key several times until "SIZE ADJUSTMENT A" is
displayed.
Adjust the resist quantity so that paper is transported normally. displayed, and push [ ] key to display "SIZE ADJUSTMENT B" and
push the [OK] key.
<Factory setup> 3) "MAXIMUM SIZE" is displayed on the LCD.
PAPER 45CPM MFT 60 Check the value displayed with MAXIMUM SIZE. Use [ ] or [ ]
BUCKLE T1 70 key to make the displayed value same as the MAX value specified on
T2 55 the label (* Note).
T3 55 4) "P1 SIZE" and a value are displayed. Use [ ] or [ ] key to make
T4 60
the displayed value same as the P1 value specified on the label
35CPM MFT 65
(* Note).
T1 75
5) "P2 SIZE" and a value are displayed. Use [ ] or [ ] key to make
T2 60
T3 60 the displayed value same as the P2 value specified on the label
T4 65 (* Note).
6) "MINIMUM SIZE" and a value are displayed. Use [ ] or [ ] key to
F. Option paper feed tray paper guide adjustment make the displayed value same as the MIN value specified on the
This adjustment is performed in the following cases: label (* Note).
•When the option paper feed tray is installed.
•When the paper size detection fails. (*Note) Label attachment position
1) Hold and push the [MENU] key and the [OK] key, turn on the power.
("PCU DIAG MODE ***" is displayed.)
* Do not touch the keys for about 8sec after releasing fingers from
the above keys.
2) Push the [MENU] key several times until "SIZE ADJUSTMENT A" is
displayed, and push the [OK] key.
3) "MAXIMUM SIZE" is displayed on the LCD.
Pull out the cassette, open the paper guide to the maximum, return Label
the cassette to the machine, and push the [OK] key.
4) "MINIMUM SIZE" is displayed on the LCD.
Pull out the cassette again from the machine, close the paper guide
to the minimum, return the cassette to the machine, and push the
[OK] key.

AR-P350 ADJUSTMENTS-5
[10] DIAG
1.Diag mode D. Diag mode list
When the scanner unit is not installed, the machine can be checked and
tested with the following diag mode. Menu LCD display
Diag mode initial display PCU DIAG MODE #
Note: If the scanner unit is installed, this mode does not work. Sensor check mode SENSOR CHECK XX
LSU test LASER SYSTEM TEST
A. Entering the diag mode LED/LCD test LED/LCD TEST
With the power OFF, hold and press the [MENU] key and the [OK] key, High voltage test HV TEST XXX
and at the same time turn on the power. Operation test mode LOAD TEST XX
Auto developer adjustment AUTOMATIC DV ADJ.
B. Selecting diag menus Laser output setup LASER OUTPUT SETUP (XXX)
Press the [MENU] key to change the diag menu. Fusing temperature setup FUSER TEMP. SETTING X
*Press the [OK] key to execute the test. Process control value setup SLOW UP SETTING
*Press [ ] or [ ] key to go to the input menu. Paper feed size setup SIZE ADJUSTMENT X
*Press the [BACK/C] key to return to the previous menu. ICU print mode setup ICU PRINT MODE SET
Test print TEST PRINT XX
C. Canceling the diag mode Warm-up time display WARM UP TIME DISPLAY
Power OFF/ON. Counter display COUNTER DISPLAY
Counter clear COUNTER CLEAR
Trouble cancel TROUBLE CANCEL X
Paper feed tray size setup XXX SIZE SETUP
Destination setup DESTINATION SETUP
Paper feed tray paper type setup TRAY DETECT TYPE xx
CE mark setup CE MARK SETTING
A3 count mode setup COUNTUP MODE SETUP X
Maintenance cycle setup MNT CYCLE SETUP
Operation-at-life-over setup LIFE OVER SETTING
Finisher jogger adjustment FINISHER JOGGER ADJ.
Console finisher setup CONSOLE FIN. SET X
Trouble memory mode setup MEMORY MODE SETTING
Last JAM code display LAST JAM CODE DISP
System information display SYSTEM INFORMATION X
Process control data display PROCESS DATA DISP X
Port check CENTRO PORT CHECK
SELECT IN signal setup SELECT IN SIGNAL SET

AR-P350 DIAG-1
E. Diag mode menu transition
The Normal Diagnostic Test INF PCU DIAG MODE
Mode is released. #.## *E
#.##: ROM version
MENU INF
Data (LED) is blinking
*PPD1, POD1,*POD2 OK SENSOR CHECK 00 SENSOR CHECK XX
POD3,*DSW1, DSW2 BACK/C
MENU INF XX
00...Machine
*PPD1, POD1,*POD2 01...Multi purpose tray
MENU INF
POD3,*DSW1, DSW2 02...ADU
03...Stand/MPD&2000 sheet paper tray
04...Stand/3 x 500 sheet paper tray
Data (LED) is blinking 05...Finisher
OK
LASER SYSTEM TEST LASER SYSTEM TEST 06...Saddle stich finisher
BACK/C 07...Mail bin stacker

MENU INF
All LEDs are ON
OK
#################### LED/LCD TEST
#################### BACK/C
or
After 30sec
MENU INF

HV TEST MC/GRID OK HV TEST MC/GRID HV TEST XXX

650 BACK/C
XXX:
MC/GRID(xx)...Main charger / Main Grid
HV TEST MC/GRID THV+(x)...Transfer high voltage
640 BS(xx)...DV. Bias
BS PLUS...Cleaning DV. Bias
OK BACK/C SHV(x)...Separate high voltage
or THV-...Transfer cleaning high voltage
After 30sec
*(x) :F(front)/B(back)
Data (LED) is blinking MENU INF *(xx):AE...AE mode
HV TEST MC/GRID CHR...Character mode
640 MIX...Character/photo mode
PHT...Photo mode
PRT...Printer mode
LOAD TEST ***** Data (LED) is blinking FAX...Fax mode
while LOAD TEST execution

BACK/C
INF
OK
OK
or
Execution LOAD TEST MCM LOAD TEST 01 LOAD TEST XX
compleated MENU
BACK/C
LOAD TEST MCLUM MENU INF
XX
00...Machine
LOAD TEST MCPCL 01...Multi purpose tray
INF MENU 02...ADU
03...Stand/MPD&2000 sheet paper tray
MENU INF
LOAD TEST MCFCL MENU 04...Stand/3 x 500 sheet paper tray
05...Finisher
INF 06...Saddle stich finisher
07...Mail bin stacker
After DV
Data (LED) is blinking
stirring
end AUTOMATIC DV ADJ. OK
AUTOMATIC DV ADJ.
Value memorized 128 128
Data (LED) OFF BACK/C

MENU INF

LASER POWER SET(AE) LASER POWER SET(AE) OK

LASER POWER SET(AE) LASER POWER SET(XX)
15 16
BACK/C XX:
OK MENU INF AE...AE mode PHT...Photo mode
Value memorized
CHR...Character mode PRT...Printer mode
MIX...Character/photo mode FAX...Fax mode
FUSER TEMP.SETTING A FUSER TEMP.SETTING A OK FUSER TEMP.SETTING A FUSER TEMP.SETTING X
205 200
BACK/C X:
OK A:CONTROL TEMP.FUSER1 E:MFT TEMP.FUSER1
MENU INF
B:CONTROL TEMP.FUSER2 F:MFT TEMP.FUSER2
Value memorized C:PREHEAT TEMP.FUSER1
D:PREHEAT TEMP.FUSER2
SLOW UP SETTING A SLOW UP SETTING A OK
SLOW UP SETTING A SLOW UP SETTING X
95 90
BACK/C X:
OK A...slow up adjust wait time E...Vb 2-1
MENU INF B...Vb 1-1 F...Vb 2-2
Value memorized C...Vb 1-2 G...Vb 2-3
*A D...Vb 1-3

AR-P350 DIAG-2
 *A

MENU INF

MAXIMUM SIZE OK
SIZE ADJUSTMENT A SIZE ADJUSTMENT X
BACK/C

If error, ERROR LED will be ON. X:

OK
A:A3 Universal cassette adjustment

MINIMUM SIZE OK MENU INF

B:Bypass tray adjustment value setting
C:Bypass ray adjustment

If error, ERROR LED will be ON. Select B

OK
Data(LED) is blinking while TEST PRINT execution MAXIMUM SIZE SIZE ADJUSTMENT B
66
TEST PRINT 00 BACK/C

OK
MAXIMUM SIZE
BACK/C
67
or
OK Execution
compleated
P1 SIZE 1-999

447

ADU PAPER BUCKLE MENU

MULTI SETTING OK OK
P1 SIZE
40 INF 001 66
BACK/C

P2 SIZE
MENU
ADU PAPER BUCKLE MENU
MULTI SETTING 704
INF
99 INF
999
DESK PAPER BUCKLE 1-99
PRINT PATTERN 1-999
OK
P2 SIZE
40 01 66
MINIMUM SIZE OK
MENU
DESK PAPER BUCKLE MENU
PRINT PATTERN 916
INF 99 INF 99
1-99 1-99
MINIMUM SIZE
T2 PAPER BUCKLE CASSETTE 66
40 TRAY1(A4)

T2 PAPER BUCKLE Select C

MENU MENU
CASSETTE
INF 99 INF TRAY2(A3) OK

MAXIMUM SIZE SIZE ADJUSTMENT C

1-99 BPT,
T1 PAPER BUCKLE
40 DUPLEX TRAY1,TRAY2,
DESK1,DESK2,
BACK/C

NO LCC If error, ERROR LED will be ON.

OK

MENU
T1 PAPER BUCKLE
INF 99
MENU
DUPLEX
INF USE P1 SIZE
MFT PAPER BUCKLE 1-99 OK
NO/USE
40 OUTPUT If error, ERROR LED will be ON.

STD OK

MENU
MFT PAPER BUCKLE OK

INF 99 OUTPUT MINIMUM SIZE

P2 SIZE
MENU

1-99
INF BIN10
ADU OFF CENTER ADJ STD,JSP,FIN1,FIN2,
If error, ERROR LED will be ON. If error, ERROR LED will be ON.

50 LEAD EDGE STAPLE(FRONT),

STAPLE(REAR),

50 STAPLE(2 POS),SADDLE,
OFFSET,PUNCH,

MENU
ADU OFF CENTER ADJ
MAIL_TEST,,BIN1,BIN2,
BIN3,BIN4,BIN5,BIN6, ICU PRINT MODE SET OK
ICU PRINT MODE SET
88
BIN7,BIN8

INF 60 MENU

INF LEAD EDGE BACK/C

0-99 99
T4 OFF CENTER ADJ. ICU PRINT MODE SET
LEAD EDGE VOID 1-99 MENU INF
50 89
40
0-100
ICU PRINT DENSITY
MENU
T4 OFF CENTER ADJ. 128
INF 60 MENU
LEAD EDGE VOID MENU INF
INF 99
0-99
ICU PRINT DENSITY MENU INF
T3 OFF CENTER ADJ. 0-99
129
50 TAIL EDGE VOID UNIT mm

40 0-255
ICU PRINT MODE
128
MENU
T3 OFF CENTER ADJ.
INF 50 MENU
TAIL EDGE VOID
INF 01 OK ICU PRINT MODE MENU INF
0-99

T2 OFF CENTER ADJ. 0-99 129

50 SIDE EDGE VOID UNIT mm
BACK/C
or
35 Execution
compleated
0-255

MENU
T2 OFF CENTER ADJ. ICU PRINT MODE SET
INF 60
MENU
SIDE EDGE VOID Data (LED) is blinking while
ICU PRINT MODE execution
INF 99
0-99
0-99
T1 OFF CENTER ADJ. MET OFF CENTER ADJ. UNIT mm

50 50
TEST PRINT 00 TEST PRINT XX
MENU
T1 OFF CENTER ADJ. MET OFF CENTER ADJ.
INF 60 60
MENU INF
0-99 0-99

*B

AR-P350 DIAG-3
 *B
Data (LED) is blinking
while warming up

WARM UP TIME OK
WARM UP TIME DISPLAY
1:00 BACK/C

MENU INF
MENU

RIGHT OUTPUT OK

00,000,000 TOTAL COUNTER DISPLAY XXXXX COUNTER DISP

00,000,000
INF BACK/C
MENU INF
MENU INF XXXXX:

TOTAL OUTPUT •COUNTER DISPLAY:

00,000,000 DRUM (TOTAL/DRUM/TONER/DEVE/MAINTE/COPIES)

•STAPLE COUNTER DISP:
00,000,000
MENU INF
(STAPLE/PUNCH)
MENU INF •FEED COUNTER DISP:
MENU INF
(TRAY1/TRAY2/TRAY3,LCC1/TRAY4,LCC2/MFT/ADU)

MAINTE TONER
•PROCESS COUNTER DISP:

00,000,000 00,000,000
(DRUM/TONER/DEVE/MAINTE/DRUM MOTOR TIME/
TONER MOTOR TIME/DV MOTOR TIME/PROCESS WAY/
DESTINATION)
MENU INF
MENU INF

DEVE
00,000,000

ADU MENU
TRAY1 OK FEED COUNTER CLEAR
NO INF NO BACK/C

MENU INF
ADU MENU INF
TRAY1 XXXXX COUNTER CLEAR
YES YES
MFT NO/YES
TRAY2 NO/YES
XXXXX:

NO NO •FEED COUNTER CLEAR:

(TRAY1/TRAY2/TRAY3,LCC1/TRAY4,
LCC2/MFT/ADU)
•STAPLE COUNTER CLEAR:
MENU INF
MFT MENU INF
TRAY2 (STAPLE/PUNCH)

YES YES
•MNT COUNTER CLEAR:
(MAINTENANCE)
•DEVE COUNTER CLEAR:
TRAY4/LCC2 NO/YES
TRAY3/LCC1 NO/YES
(DEVE)

NO NO •DRUM COUNTER CLEAR:

(DRUM)
•TONER COUNTER CLEAR:
(TONER)
MENU INF
TRAY4/LCC2 TRAY3/LCC1 •COPIES COUNTER CLEAR:

YES YES
(COPIES)
•TIMER DATA CLEAR:
(DRUM ROTATION/DEVE ROTATION)
NO/YES NO/YES

OK
Data (LED) is blinking while
COUNTER DATA CLEAR execution Executive
compleated
XXXXX
YES
MENU INF

TROUBLE CANCEL E_TBL TROUBLE CANCEL E_TBL OK

TROUBLE CANCEL E_TBL TROUBLE CANCEL X
YES NO
BACK/C X:
OK Execution E_TBL:cancel troubles except for U2(engine mode)
MENU INF
compleated E_U2:cancel U2 trouble (engine mode)
Trouble canceled C_TBL:cancel trouble (controller mode)
Data (LED) is blinking while trouble cancel exection

TRAY1 SIZE SETUP TRAY1 SIZE SETUP OK

TRAY1 SIZE SETUP XXX SIZE SETUP
A4 8.5X11
BACK/C
XXX:
OK
MENU INF
TRAY1/LCC
Value memorized

DESTINATION SETUP DESTINATION SETUP OK

DESTINATION SETUP
CANADA USA
BACK/C

OK
MENU INF

Value memorized

*C

AR-P350 DIAG-4
 *C

MENU INF

TRAY DETECT TYPE T2 TRAY DETECT TYPE T2

OK
TRAY DETECT TYPE T2 TRAY DETECT TYPE XXX
A4 INCH
BACK/C
OK XXX:
MENU INF M:MFT
Value memorized
T2:TRAY2
T3:TESK1
CE MARK SETTING CE MARK SETTING OK
CE MARK SETTING T4:DESK2
YES NO
BACK/C
OK
MENU INF
Value memorized

A3 COUNTUP MODE A A3 COUNTUP MODE A OK

COUNTUP MODE SETUP A COUNTUP MODE SETUP X
DOUBLE SINGLE
BACK/C
OK SINGLE / DOUBLE X:
MENU INF A:total counter
Value memorized NO(NO COUNTUP) / YES(COUNTUP) (Blank paper countup mode)
B:maintenance counter
C:deve counter
MNT CYCLE SETUP MNT CYCLE SETUP OK
MNT CYCLE SETUP D:blank paper

40K 50K
BACK/C
OK DEFAULT,40K,50K,80K,100K,120K,FREE
MENU INF
Value memorized

LIFE OVER PRINT MODE LIFE OVER PRINT MODE OK

LIFE OVER SETTING
YES NO
BACK/C
OK

Value memorized
Data (LED) is blinking while
JOGGER ADJUST execution

FINISHER JOGGER ADJ MENU INF

Executive OK
compleated

ADJUST VALUE OK
FINISHER JOGGER ADJ.
50 BACK/C

MENU INF
ADJUST VALUE
51
ADJUST POSITION
A4 MENU INF

MENU INF
ADJUST POSITION
A4

CONSOLE FIN. SET A CONSOLE FIN. SET A OK

CONSOLE FIN. SET A CONSOLE FIN. SET X
11 10
BACK/C
X:
OK
MENU INF
A:saddle binding position
Value memorized B:saddle fold position
C:console finisher adjustment(front)
D:console finisher adjustment(rear)
TROUBLE MEMORY MODE TROUBLE MEMORY MODE OK
MEMORY MODE SETTING E:staple position(rear)
ANY ONCE F:staple position(front)
BACK/C G:center adjustment(staple)
OK H:staple pitch
MENU INF
I:center adjustment(punch)
Value memorized
LAST JAM CODE DISP OK
LAST JAM CODE DISP J:punch position

PPD1_NMF
BACK/C

MENU INF

*D

AR-P350 DIAG-5
 *D

MENU INF

OK
INF
FIRMWARE SYSTEM INFORMATION A SYSTEM INFORMATION X
MENU ******** BACK/C

PUNCH UNIT MENU INF X:

******** A:ROM version

BOOT B:machine speed

INF MENU
******** C:process type

CONSOLE FINISHER MENU INF

********
NIC
INF MENU
********
BUILT IN FINISHER MENU INF

******** MENU INF

MENU DESK
********
INF

MENU

DV LIFE ADJ.(DB) DRUM ADJ.(VG) OK

PROCESS DATA DISP A PROCESS DATA DISP X
** **
INF
BACK/C
MENU INF MENU INF X:
A:Process control data
ENV ADJ.(PTH) DRUM ADJ.(LP) B:Toner control data
** **
MENU INF
MENU INF

ENV ADJ.(LP) ENV ADJ.(VG1)

** **
MENU INF
MENU INF
MENU INF
INF

ENV ADJ.(DB) ENV ADJ.(VG2)

** **
MENU

Select "CENTRO PORT"

Data(LED) is blinking. NIC CHECK

CENTRO PORT CHECK
OK
CENTRO PORT CHECK

Execution completed

CENTRO PORT CHECK BACK/C

OK
MENU INF
OK or STAGE**NG
**.1-11

Select "NIC"

Data(LED) is blinking.
OK
NIC CHECK NIC CHECK

Execution completed

BACK/C
NIC CHECK
OK
OK or NG

SELECT IN SIGNAL SET

OK
SELECT IN SIGNAL SET
OFF BACK/C

SELECT IN SIGNAL SET

ON MENU INF

OK Execution completed

SELECT IN SIGNAL SET

ON
Data(LED) is blinking while Value memorized.

*E ( Top Menu )

AR-P350 DIAG-6
F. Diag mode
Initial
Menu Content Set range
value
PCU DIAG MODE # Initial screen of the diag mode

PCU DIAG MODE

#.##
*To terminate the diag mode, turn off and on the power.
*PCU ROM number is displayed in the #.
SENSOR CHECK XX SENSOR Check mode.
Used to check the sensors of the machine and the options.
(LCD display)

LASER SYSTEM TEST

*Pressing [ ] or [ ] key selects the sensor group for the Sensor check mode.

*PPD1, POD1,*POD2
POD3,*DSW1, DSW2
*Pressing [OK] key starts the selected Sensor check.
*DATA ( LED) blinks during the processing
*Using [MENU] moves to the next sensor data.
*Pressing [BACK/C] key terminates the Sensor check Mode.

(Selectable sensor group)

00: Main body
PPD1 Paper entry sensor POD1 Paper sensor 1
POD2 Paper exit sensor 2 POD3 Paper sensor 2
DSW1 Front door switch DSW2 Left door switch
01: Multi-purpose tray
MCSET Multi-purpose connection detection MCDRS Left side door SW
MCSS4 Vertical size detection SW4 MCSS3 Vertical size detection SW3
MCSS2 Vertical size detection SW2 MCSS1 Vertical size detection SW1
MCSPD Remaining quantity sensor MCLUD Lift upper limit sensor
MCPED Paper empty sensor MCPFD Sensor
02: ADU
MPLD1 Manual feed paper length sensor APIND ADU paper entry sensor
MPLS2 Tray collection sensor APOD ADU paper exit sensor
MPLS1 Tray pull-out sensor APPD1 ADU transport sensor 1
MPED Manual paper feed sensor APPD2 ADU transport sensor 2
03: Large capacity paper feed tray
DRS Left side door SW TSD Tandem tray installation detection
LUD2 Tandem right tray upper limit sensor LUD1 Tandem left tray upper limit sensor
SPD2 Tandem right tray remaining quantity SPD1 Tandem left tray remaining quantity
sensor sensor
PED2 Tandem right tray paper empty sensor PED1 Tandem left tray paper empty sensor
PFD3 Tandem horizontal transport section PFD2 Tandem vertical transport section
transport sensor transport sensor

When the specified sensor is active, " * "mark will appear before the sensor name.

AR-P350 DIAG-7
 Initial
Menu Content Set range
value
SENSOR CHECK XX SENSOR Check mode.
Used to check the sensors of the machine and the options.

(Selectable sensor group)

04: 3-tray paper feed unit
DRS Left side door SW SPD2 Multi-stage desk lower tray remaining
quantity sensor
SPD1 Multi-stage desk upper tray remaining CSS24 Multi-stage desk lower tray vertical size
quantity sensor detection SW4
CSS23 Multi-stage desk lower tray vertical size CSS22 Multi-stage desk lower tray vertical size
detection SW3 detection SW2
CSS21 Multi-stage desk lower tray vertical size LUD2 Multi-stage desk upper tray lift upper
detection SW1 limit sensor
PED2 Multi-stage desk lower tray paper PFD3 Multi-stage desk lower tray transport
empty sensor (paper detection) sensor
CSS14 Multi-stage desk upper tray vertical CSS13 Multi-stage desk upper tray vertical
size sensor size sensor
CSS12 Multi-stage desk upper tray vertical CSS11 Multi-stage desk upper tray vertical
size sensor size sensor
LUD1 Multi-stage desk upper tray lift upper PED1 Multi-stage desk upper tray paper
limit sensor empty sensor
LUD1 Multi-stage desk upper tray lift upper
limit sensor
05: Finisher
STHP Stapler home position sensor PSHP Pusher home position sensor
POD Paper exit sensor PPD Paper hold return sensor
SCID Staple paper entry sensor DSW2 Front door open/close sensor
PID Paper entry sensor DSW1 Right upper door open/close sensor
T2PD Offset tray paper sensor 24VM 24V supply monitor signal
T2DN Offset tray lower limit sensor T1PF Upper tray full sensor
T2UP Offset tray upper limit sensor STSP Stapler staple ready sensor
JRHP Jogger R home position sensor STLS Stapler staple empty sensor
JFHP Jogger F home position sensor STNC Stapler cartridge empty sensor
SCID2 Staple paper entry sensor 2 DOPD Upper cover open/close sensor
STHP2 Staple rotation home position sensor MMLK Main motor lock signal
STHP1 Staple rotation home position sensor SCPD Paper sensor
STUHP Staple shift home position sensor
06: Saddle finisher

07: Male bin stacker

24MV 24V detection PFD1 Paper exit full sensor 1
DD1 Front cover open/close sensor PFD2 Paper exit full sensor 2
DOPD Upper cover open/close sensor PFD3 Paper exit full sensor 3
PID Paper entry sensor PFD4 Paper exit full sensor 4
PPD1 Transport sensor 1 PFD5 Paper exit full sensor 5
PPD2 Transport sensor 2 PFD6 Paper exit full sensor 6
PPD3 Transport sensor 3 PFD7 Paper exit full sensor 7
PPD4 Transport sensor 4 PFD8 Paper exit full sensor 8
PPD5 Transport sensor 5
When the specified sensor is active, " * "mark will appear before the sensor name.
LASER SYSTEM TEST LASER System Unit test.
Used to check the operation of the laser system.

LASER SYSTEM TEST

*Pressing [OK] key turns on the polygonal mirror and the laser.
*DATA ( LED) blinks during the processing
*When the polygonal mirror does not rotate and the cover is open, ERROR LED lights up.
When the HSYNC is properly detected, READY lights up.

AR-P350 DIAG-8
 Initial
Menu Content Set range
value
LED/LCD TEST LED/LCD display test.
Used to check the lighting test of the operation panel LED and LCD.

LED/LCD TEST

*Pressing [OK] key lights up the all LEDs.

*Test is terminated 30 seconds after, or can be terminated by pressing [BACK/C] key.
(LCD display)

*All LCD dots will be "on" during the operation.

HV TEST XXX High voltage test.
Used to perform the output test from the high voltage PWB.
(LCD display)

HV TEST XXX

*Pressing [ ] or [ ] key selects the high voltage unit for the testing.
*Pressing [OK] key can change the selected High voltage value.
*Using [ ] or [ ] key changes the voltage.
*Pressing [OK] key starts the High voltage output.
*DATA ( LED) blinks during the processing.
*After 30 seconds high voltage output is terminated.
*Pressing [BACK/C] key terminates the High voltage test.

XXX:
MC/GRID(xx): Main charger / Grid bias test
THV+(x): Transfer High voltage test
BS(xx): Developer bias test /Volume
BS PLUS: Developer bias test(cleaning mode)
SHV(x): separate high voltage test
THV-: transfer cleaning high voltage test

X XX
F Front AE AE mode
R Rear CHR Text mode
MIX Text/Photo mode
PHT Photo mode
PRT Printer mode
FAX Fax mode

AR-P350 DIAG-9
 Initial
Menu Content Set range
value
LOAD TEST XX Load test mode.
Used to perform the operation test of the motors and clutches of the machine and the options.
(LCD display)

LOAD TEST XX

*Pressing [ ] or [ ] key selects the LOAD group for the Load Test mode.
*Press [OK] key to determine the load operation group.
*Press [MENU] key to select the load to be tested.
*Pressing [OK] key starts the selected Load Test.
*DATA ( LED) blinks during the processing.
*Pressing [BACK/C] key terminates the Load Test Mode.

(Selectable Loads Group)

00: Main body
MSWPR VG_FAX Grid FAX
HLPR VG_PRT Grid Printer
DCPR VG_PHT Grid Photo
MM Main motor VG_MIX Grid Text/Photo
DM Drum motor VG_CHR Grid Text
DSB_FW Paper exit motor normal rotation VG_AE Grid AE
DSB_RV Paper exit motor reverse rotation THV+_BACK Transfer voltage back
TM Toner motor THV+_FRONT Transfer voltage front
CPFC Paper cassette paper feed clutch THV- Transfer cleaning
RRC Resist roller clutch SHV_BACK Separation voltage back
TRC Paper transport clutch SHV_FRONT Separation voltage front
FGS_FIN
TRC_DSK Paper transport desk
LUM Lift-up motor
HL1 Fusing lamp 1
HL2 Fusing lamp 2
BS_PLUS Developing bias
BS_FAX Developing bias (FAX)
BS_PRT Developing bias (Printer)
BS_PHT Developing bias (Photo)
BS_MIX Developing bias (Text/Photo)
BS_CHR Developing bias (Text)
BS_AE Developing bias (AE)
FMHi Fan motor high speed
FMLo Fan motor low speed
PSPS Separation solenoid
01: Multi-purpose tray
MCM MP tray drive motor control MCPCL MP tray paper feed clutch
MCFCL MP tray transport clutch MCULM MP lift-up motor
02: ADU (Manual paper feed section)
MPFS Manual paper feed solenoid MSS Shutter solenoid
MPFC Manual paper feed clutch
03: ADU
ADMEN1 Upper transport motor DGS Gate solenoid
ADMEN2 Lower transport motor
04: Large capacity paper feed tray
TLUM2 Tandem right tray lift-up motor TLUM1 Tandem left tray lift-up motor
L_MCLM Multi-purpose tray lift-up motor TPFCL Transport clutch
TPCL2 Tandem right tray paper feed TPCL1 Tandem left tray paper feed
clutch clutch
L_MCPCL Multi-purpose tray paper feed TMM Transport motor
clutch
05: 3-stage paper feed desk
DLUM2 Multi-stage desk lower tray lift-up DLUM1 Multi-stage desk upper tray lift-
motor up motor
D_MCLM Multi-purpose tray lift-up motor DPFCL Transport clutch
DPCL2 Multi-stage desk lower tray DPCL1 Multi-stage desk upper tray
paper feed clutch paper feed clutch
D_MCPCL Multi-purpose tray paper feed DMM Transport motor
clutch

AR-P350 DIAG-10
 Initial
Menu Content Set range
value
LOAD TEST XX Load test mode.
Used to perform the operation test of the motors and clutches of the machine and the options.

(Selectable Loads Grope)

06: Finisher
T2S Offset tray solenoid STUM Staple shift motor
T2OM Offset tray paper exit motor MM Main motor
SPS Stopper solenoid EVM Elevator motor
SCRS Pressure relief solenoid STM Staple motor
PPS Rear edge holding solenoid JRM Jogger R motor
SCGS Staple paper entry gate solenoid JFM Jogger F motor
STTM Staple rotation motor PSM Finisher motor
07: Saddle finisher
FFC FRJM
FPSM FFJM
FPNM FAM
FLM FPM
FFSM FFM
08: Male bin stacker
MM Main drive motor MGSOL4 Gate solenoid 4
MGSOL1 Gate solenoid 1 MGSOL5 Gate solenoid 5
MGSOL2 Gate solenoid 2 MGSOL6 Gate solenoid 6
MGSOL3 Gate solenoid 3 MGSOL7 Gate solenoid 7

AUTOMATIC DV ADJ. Automatic DV adjustment.

Used to perform the auto developer adjustment.
(LCD display)

AUTOMATIC DV ADJ.
128
*Pressing [OK] key starts the automatic DV adjustment.
*Toner control sensor value is displayed in the LCD during the operation.
*DATA ( LED) blinks during the processing
*When adjustment error occurred, ERROR LED lights up.
*Adjustment value is memorized after 2 minutes DV stirring.
*Pressing [BACK/C] key terminates the adjustment mode.
LASER OUTPUT Laser output setup.
SETUP (XXX) Used to set the laser output value.
Note: Do not change the factory setup on the laser output.
(LCD display)

LASER POWER SET(XX)

*Pressing [ ] or [ ] key selects the LASER OUTPUT SETUP mode.

*Pressing [OK] key starts the laser output setup.
*Using [ ] or [ ] key changes the value.
*Pressing [OK]key memorize the value.
*Pressing [BACK/C] key terminates the setting.

XX
AE AE mode
CHR Text mode
MIX Text/Photo mode
PHT Photo mode
PRT Printer mode
FAX Fax mode

AR-P350 DIAG-11
 Initial
Menu Content Set range
value
FUSER control Fuser control Temperature setting.
temperature setting X Used to set the fusing temperature.
(LCD display)

FUSER TEMP.SETTING X

*Using [ ] or [ ] key select the thermistor.

*Pressing [OK] key starts the setting.
*Using [ ] or [ ] key changes the value.
*Pressing [OK] key memorize the value.
*Pressing [BACK/C] key terminates the setting.
X:
A: control temperature FUSER 1
B: control temperature FUSER 2
C: preheat temperature FUSER 1
D: preheat temperature FUSER 2
E: Bypass tray control temperature FUSER 1
F: Bypass tray control temperature FUSER 2

SLOW UP SETTING Process control value setting.

Used to set the process control value for each destination.

SLOW UP SETTING X

*Using [ ] or [ ] key select the process control value.

*Pressing [OK] key starts the setting.
*Using [ ] or [ ] key changes the value.
*Pressing [OK] key memorize the value.
*Pressing [BACK/C] key terminates the setting.
X:
A: slow up adjust wait time
B: Vb1-1
C: Vb1-2
D: Vb1-3
E: Vb2-1
F: Vb2-2
G: Vb2-3

AR-P350 DIAG-12
 Initial
Menu Content Set range
value
SIZE adjstment X SIZE adjustment .
Used to perform the size detection adjustment of the optional universal tray and the manual feed tray.
(LCD display)

SIZE ADJUSTMENT X

*Using [ ] or [ ] key select the tray.

Pressing [OK] key enter the adjustment mode.
(Selectable modes)
X:
A: A3 Universal tray adjustment
B: Bypass tray setting
C: Bypass tray adjustment

<select A>
1. Widen the guide to the MAXIMUM position.
*Pressing [OK] key starts the adjustment.
2.Narrow the guide to the MINIMUM position.
*Pressing [OK] key starts the adjustment.
*Pressing [BACK/C] key terminates the setting.
<select B>
*Pressing [OK] key displays the adjustment value.
*Using [ ] and [ ] keys changes the value.
*Pressing [OK] key set the changes of the value, and moves to the next mode
*Pressing [BACK/C] key terminates the setting.
<select C>
1. Widen the guide to the MAXIMUM position.
*Pressing [OK] key starts the adjustment.
2.Guide to the P1 position.
*Pressing [OK] key starts the adjustment.
3.Guide to the P2 position.
*Pressing [OK] key starts the adjustment.
4.Narrow the guide to the MINIMUM position.
*Pressing [OK] key starts the adjustment.
*Pressing [BACK/C] key terminates the setting.
ICU PRINT MODE SET Icu print mode setting.

ICU PRINT MODE SET

*Press [OK] key to start the setup mode.

*Press [MENU] key to shift to the next item.
*Pressing [MENU] moves to the next item
*Using [ ] and [ ] keys changes the mode.
*Pressing [BACK/C] key releases the print mode set.
*Pressing [OK] key starts the print mode set.
*DATA ( LED) blinks during the print mode set execution.

AR-P350 DIAG-13
 Initial
Menu Content Set range
value
TEST PRINT XX Printing Test
Used to perform self-printing under the set conditions, and to adjust and check the engine set value.

TEST PRINT 00

*Pressing [ ] or [ ] key selects the mode.

XX(select the number changed to decimal.)
7 6 5 4 3 2 1 0

1 : No Jam detection
1 : No Fuser Control
1 : No warm up cycle
1 : No Developer detection
1 : Aging mode

Aging mode:
Set value Set value
Mode Mode
XX XX
0 16 Aging mode
1 No jam detection 17 Aging mode + No jam detection
2 No fusing control 18 Aging mode + No fusing control
3 No fusing control + No jam detection 19 Aging mode + No fusing control
+ No jam detection
4 No warm-up cycle 20 Aging mode + No warm-up cycle
5 No warm-up cycle + No jam detection 21 Aging mode
+ No warm-up cycle No jam
detection
6 No warm-up cycle + No fusing control 22 Aging mode + No warm-up cycle
+ No fusing detection
7 No warm-up cycle + No fusing control 23 Aging mode + No warm-up cycle
+ No jam detection + No fusing detection
+ No jam detection
8 No DV detection 24 Aging mode + No DV detection
9 No DV detection + No jam detection 25 Aging mode + No DV detection
+ No jam detection
10 No DV detection + No fusing control 26 Aging mode + No DV detection
+ No fusing control
11 No DV detection + No fusing control 27 Aging mode + No DV detection
+ No jam detection + No fusing control
+ No jam detection
12 No DV detection + No warm-up cycle 28 Aging mode + No DV detection
+ No warm-up cycle
13 No DV detection + No warm-up cycle 29 Aging mode + No DV detection
+ No jam detection + No warm-up cycle
+ No jam detection
14 No DV detection + No warm-up cycle 30 Aging mode + No DV detection
+ No fusing control + No warm-up cycle
+ No fusing control
15 No DV detection + No warm-up cycle 31 Aging mode + No DV detection
+ No fusing control + No jam detection + No warm-up cycle
+ No fusing control
+ No jam detection

example: If you need "Aging mode" only, select "16".

If you need "Aging mode" and "No jam detection", select "17".
*Pressing [OK] key displays the setting menu for printing test.
*Pressing [MENU] moves to the next item
*Using [ ] and [ ] keys changes the mode.
*Pressing [BACK/C] key releases the printing menu mode.
*Pressing [OK] key starts the printing test.
*DATA ( LED) blinks during the TEST PRINT execution.

AR-P350 DIAG-14
 Initial
Menu Content Set range
value
TEST PRINT XX Printing Test
Used to perform self-printing under the set conditions, and to adjust and check the engine set value.

Selection Menu:
LCD display Content Set value
MULTI SETTING Continuous print 001 - 999
quantity setup
PRINT PATTERN Test print pattern 1 - 99 (94 - 97 for production only)
1 Off center pattern
40 White copy
64 All white copy
70 Scale pattern
71 Grid pattern
75 ID: BG pattern
87 Test image pattern
CASSETTE Cassette selection BPT: No. 1 tray DESK1: No. 3 tray
TRAY1: No. 1 tray (STD) DESK2: No. 4 tray
TRAY2: No. 2 tray LCC: LCC tray
DUPLEX Duplex setup NO/USE
OUTPUT Paper exit, STD: Standard paper exit tray SADLE: Saddle
finishing JSP: OFFSET: Offset
method setup FIN1: Finisher Top PUNCH: Punch
FIN2: Finisher Second MAIL_TEST
STAPLE (F): Staple front BIN1: No. 1
STAPLE (R): Staple rear ~
STAPLE (2POS): Staple bin-BIN8: No.8 bin
2 positions
LEAD EDGE Lead edge 1 - 99 (mm)
LEAD EDGE VOID Lead edge void setup 1 - 99 (mm)
TAIL EDGE VOID Rear edge void setup 1 - 99 (mm)
SIDE EDGE VOID Side edge void setup 1 - 99 (mm)
T1 PAPER BUCKLE Tray 1 1 - 99
resist quantity setup
T2 PAPER BUCKLE Tray 2 1 - 99
resist quantity setup
T3 PAPER BUCKLE Tray 3 1 - 99
resist quantity setup
T4 PAPER BUCKLE Tray 4 1 - 99
resist quantity setup
MFT PAPER BUCKLE Manual feed resist 1 - 99
quantity adjustment
ADU PAPER BUCKLE Auto duplex resist 1 - 99
quantity setup
MFT OFF CENTER Manual feed tray 0 - 99
ADJ off-center adjustment
T1 OFF CENTER ADJ Tray 1 0 - 99
of-center adjustment
T2 OFF CENTER ADJ A3 universal tray 0 - 99
off-center adjustment
T3 OFF CENTER ADJ Desk 1 tray/LCC1 0 - 99
off-center adjustment
T4 OFF CENTER ADJ Desk 2 tray/LCC2 0 - 99
off-center adjustment
ADU OFF CENTER Duplex off-center 0 - 99
ADJ adjustment value
setup

AR-P350 DIAG-15
 Initial
Menu Content Set range
value
WARM UP TIME Warm up time display mode.
DISPLAY Used to display the warm-up time.
(LCD display)

WARM UP TIME DISPLAY

*Pressing [OK] key enter the Warm up time display mode.

*Pressing [BACK/C] key terminates the Warm up time display mode.
COUNTER DATA Counter data display.
DISPLAY Used to display each counter value.
(LCD display)

COUNTER DISPLAY

*Pressing the [ ] or [ ] key selects the counter group for the counter display mode.
*Pressing [OK] key displays the counter value.
*Using [MENU] moves to the next item.
*Pressing [BACK/C] key terminates the Counter Display Mode.

COUNTER DISP XXXX::

COUNTER DISP. PROCESS COUNTER DISP.
TOTAL Total print quantity DRUM Drum counter
DRUM Drum counter TONER Toner counter
TONER Toner counter DEVE Developing counter
DEVE Developing counter MAINTE Maintenance counter
MAINTE Maintenance counter DRUM MOTOR TIME Drum motor drive time
TOTAL Copy counter DV MOTOR TIME Developing motor drive time
OUTPUT (Effective paper counter)
STAPLE COUTNER DISP. PROCESS WAY Process system
STAPLE Staple counter DESTINATION Destination
PUNCH Punch counter
FEED COUNTER DISP.
TRAY1 Paper feed tray 1 counter
TRAY2 Paper feed tray 2 counter
LCC1/TRAY3 Paper feed tray 3 counter
LCC2/TRAY4 LCC2
or paper feed tray 4 counter
MFT Manual paper feed counter
ADJ Duplex counter

AR-P350 DIAG-16
 Initial
Menu Content Set range
value
COUNTER DATA Counter data clear.
CLEAR Used to clear each counter value.
(LCD display)

XXXXX COUNTER CLEAR

*Pressing the [ ] or [ ] key selects the counter group for the counter clear mode.
*Pressing [OK] key displays the counter clear group.
*Using [MENU] moves to the next mode
*Pressing the [ ] or [ ] keys changes the YES or NO.
*Pressing [OK] key starts the counter data clear mode.
*Pressing [BACK/C] key terminates the counter data clear mode.

COUNTER CLEAR:
FEED COUNTER CLEAR DEVE COUNTER CLEAR
TRAY1 Paper feed tray 1 counter DEVE Developing counter
TRAY2 Paper feed tray 2 counter DRUM COUNTER CLEAR
LCC1/TRAY3 Paper feed tray 3 counter DRUM Drum counter
LCC1/TRAY4 LCC1 or paper ray tray 4 counter TONER COUNTER CLEAR
MFT Manual paper feed counter TONER Toner counter
ADU Duplex counter OUTPUT COUNTER CLEAR
STAPLE COUNTER CLEAR TOTAL OUTPUT Copy counter
(Effective paper
counter)
STAPLE Staple counter TIMER DATA CLEAR
PUNCH Punch counter DRUM ROTATION Drum motor RPM
MNT COUNTER CLEAR DEVE ROTATION Developing motor
RPM
MENTENANCE Maintenance counter

TROUBLE CANCEL X Trouble cancel.

Used to cancel a trouble code.
(LCD display)

TROUBLE CANCEL X

*Pressing the [ ] or [ ] key selects the trouble cancel mode.

*Pressing [OK] key start the trouble cancel mode.
*Using [ ] and [ ] keys changes the YES or NO.
*Pressing [OK] key starts the trouble cancel mode.
*Pressing [BACK/C] key terminates the trouble cancel mode.

X:
E-TBL Cancel troubles except for U2 in the engine mode.
E-U2 Cancel U2 trouble in the engine mode.
C-TBL Cancel trouble in the contoroller mode.
XXX SIZE SETUP Tray size setting.
Used to set the paper size on No. 1 paper feed tray and the LCC tray. Tray1
(LCD display)
Set
XXX SIZE SETUP value
A4
B5
*Pressing the [ ] or [ ] key select the tray. 8.5"x11"
*Pressing [OK] key displays the tray size.
*Using [ ] and [ ] keys changes the tray size.
LCC
*Pressing [OK] key set the change of the tray size.
*Pressing [BACK/C] key terminates the setting. Set
value
XXX:
A4
TRAY1 TRAY1
8.5"x11"
LCC LCC

AR-P350 DIAG-17
 Initial
Menu Content Set range
value
DESTINATION SETUP Destination setup.
Used to perform the destination setup.
(LCD display)

DESTINATION SETUP

*Pressing the [ ] or [ ] key select the destination.

*Pressing [OK] key displays the destination.
*Using [ ] and [ ] keys changes the destination.
*Pressing [OK] key set the change of the destination.
*Pressing [BACK/C] key terminates the setting.
TRAY DETECT Tray detect type setting.
TYPE xx Used to select between the AB series and the inch series for size detection of each paper feed tray.
(LCD display) Set
value
TRAY DETECT TYPE XXX AB
INCH

*Pressing the [ ] or [ ] key select the tray.

*Pressing [OK] key displays the destination.
*Using [ ] and [ ] keys changes the destination.
*Pressing [OK] key set the change of the destination.
*Pressing [BACK/C] key terminates the setting.
XX:
M: MFT
T2: A3 Universal tray
T3: Desk tray1
T4: Desk tray2

CE MARK SETTING CE mark setting.

Used to set the operation mode conforming to the CE mark.
(LCD display) Set
value
CE MARK SETTING YES
NO

*Pressing [OK] key start the setting.

*Using [ ] and [ ] keys changes the YES or NO.
*Pressing [OK] key memorize the CE mark mode.
*Pressing [BACK/C] key terminates the setting.
COUNTUP MODE countup mode setup.
SETUP 1.Used to set the count-up mode of A3 (11 x 17) paper. A~C
2.Used to set whether to perform count-up of blank paper.
(LCD display) Set
value
COUNTUP MODE SETUP X SINGLE
DOU-
BLE
*Pressing the [ ] or [ ] key select the counter mode.
*Pressing [OK] key start the setting. D
*Using [ ] and [ ] keys changes the countup number.
Set
*Pressing [OK] key memorize the countup number. value
*Pressing [BACK/C] key terminates the setting.
NO
X: (NO-
A: total counter A3(11X17) countup mode. COUNT
UP)
B: mainte counter A3(11X17) countup mode.
YES
C: deve counter A3(11X17) countup mode.
(COU-
D: blank paper countup mode. NT UP)

AR-P350 DIAG-18
 Initial
Menu Content Set range
value
MNT CYCLE SETUP Maintenance cycle setup.
Used to set the maintenance cycle.
(LCD display) Set
value
MNT CYCLE SETUP DEFAU
LT
40K
*Pressing [OK] key displays the maintenance cycle. 50K
*Using [ ] and [ ] keys changes the maintenance cycle. 80K
*Pressing [OK] key set the change of the maintenance cycle. 100K
*Pressing [BACK/C] key terminates the setting. 120K
FREE

LIFE OVER SETTING Life over setting.

Used to set whether to stop printing when the developer life is over.
(LCD display) Set
value
LIFE OVER SETTING YES
NO

*Pressing [OK] key start the setting.

*Using [ ] and [ ] keys changes the YES or NO.
*Pressing [OK] key memorize the life over mode.
*Pressing [BACK/C] key terminates the setting.
FINISHER JOGGER Finisher jogger adjustment.
ADJ. Used to adjust the finisher (AR-FN6/FN7) jogger.
For details, refer to each Service Manual of the AR-FN6/FN7.
(LCD display)

FINISHER JOGGER ADJ.

*Press [OK] key to display the finisher jogger adjustment value.

*Using [ ] or [ ] key changes the value.
*Press [MENU] key to display the adjustment value.
*Press [ ] or [ ] key to change the value.
*Pressing [OK] key starts the finisher jogger adjustment.
*DATA ( LED) blinks during the processing.
*Pressing [BACK/C] key terminates the finisher jogger adjustment.
CONSOLE FIN. SET X Console finisher setting.
Used to perform the adjustments of the console finisher (AR-FN7).
For details, refer to the Service Manual of the AR-FN7.
(LCD display)

CONSOLE FIN. SET X

*Pressing the [ ] or [ ] key select the console finisher mode.

*Pressing [OK] key start the setting.
*Using [ ] and [ ] keys changes the value.
*Pressing [OK] key memorize thevalue.
*Pressing [BACK/C] key terminates the setting.

AR-P350 DIAG-19
 Initial
Menu Content Set range
value
CONSOLE FIN. SET X Console finisher setting.
Used to perform the adjustments of the console finisher (AR-FN7).
For details, refer to the Service Manual of the AR-FN7.
X:
A: saddle binding position
B: saddle fold position
C: console finisher adjustment (front)
D: console finisher adjustment (rear)
E: staple position (rear)
F: staple position (front)
G: center adjustment (staple)
H: staple pitch
I: center adjustment (punch)
J: punch position

TROUBLE MEM. Trouble memory mode setting.

MODE SET Used to set the storing method of data into memory in case of a trouble.
(LCD display) Set
value
MEMORY MODE SETTING ONCE
ANY

*Pressing [OK] key start the setting.

*Using [ ] and [ ] keys changes the value.
*Pressing [OK] key memorize thevalue.
*Pressing [BACK/C] key terminates the setting.
Set value Operation
ONCE The same trouble as the previous one is not stored.
ANY Any trouble is stored unconditionally.

LAST JAM CODE DISP Last jam code display.

Used to display the jam history.
(LCD display)

LAST JAM CODE DISP

*Pressing [OK] key enter the last jam code display mode.
*Pressing [BACK/C] key terminates the last jam code display mode.
SYSTEM System information dispaly.
INFORMATION X Use to display the machine information.
(LCD display)

SYSTEM INFORMATION X

*Pressing the [ ] or [ ] key selects the group.

*Pressing [OK] key displays the system information.
*Using [MENU] moves to the next item.
*Pressing [BACK/C] key terminates the system information

Mode group is:

X:
A: ROM version
B: machine speed
C: process type

AR-P350 DIAG-20
 Initial
Menu Content Set range
value
PROCESS DATA Process control data display.
DISPLAY (LCD display)

DRUM ADJ. (VG)

30
*Pressing the [ ] or [ ] key selects the group.
*Pressing [OK] key displays the process control data.
*Using [MENU] moves to the next item
*Pressing [BACK/C] key terminates the process control data display mode.

group is:
X:
A: process control data
B: toner control data
XXX CHECK. Controller port check.
(LCD display)

CENTRO PORT CHECK

OK
*Pressing the [ ] or [ ] key selects the port check mode.
*Pressing [OK] key start the port check.
*Pressing [BACK/C] key terminates the the port check mode.
XXX:
CENTRO PORT CHECK
NIC CHECK (network interface card check)

SELECT IN SIGNAL Select in signal setting.

SET (LCD display)

SELECT IN SIGNAL SET

ON
*Pressing [OK] key start the select in signal setting mode.
*Using the [ ] and [ ] keys changes the ON or OFF.
*Pressing [OK] key starts the select in signal setting.
*Pressing [BACK/C] key terminates the select in signal setting mode.

AR-P350 DIAG-21
[11] TROUBLE CODES Trouble Contents Remark Trouble
codes detection
1.Trouble codes list F1 36 Console finisher punch timing With Console PCU
sensor trouble Finisher
Trouble Contents Remark Trouble installed
codes detection 37 Console finisher backup RAM With Console PCU
C1 00 MC trouble PCU trouble Finisher
E7 02 Laser trouble PCU installed
03 HDD trouble With HDD Controller 38 Console finisher punch backup With Console PCU
installed RAM trouble Finisher
06 Decode error trouble Controller installed
50 LSU connection trouble PCU 81 Console finisher transport With Console PCU
motor trouble Finisher
F1 00 Finisher communication trouble With Finisher PCU
installed
installed
F2 00 Toner concentration sensor PCU
08 Finisher staple shift motor With Finisher PCU
open
trouble installed
02 Toner supply abnormality PCU
80 Finisher 24V power supply With Finisher PCU
trouble installed 04 Improper cartridge PCU
(Destination error, life cycle
87 Finisher staple rotation motor With Finisher
error)
trouble installed
05 CRUM error PCU
F1 00 Mail bin stacker communication With Mail bin PCU
trouble stacker installed 39 Process thermistor breakdown PCU
02 mail bin stacker main drive With Mail bin PCU F3 12 Tray 1 lift-p trouble PCU
motor trouble stacker installed 22 Tray 2 lift-up trouble Multi-purpose PCU
12 Mail bin stacker gate trouble With Mail bin PCU (Multi-purpose tray) tray
stacker installed H2 00 Thermistor open (HL1) PCU
80 Mail bin stacker 24V power With Mail bin PCU 01 Thermistor open (HL2) PCU
supply trouble stacker installed H3 00 Heat roller high temperature PCU
F1 03 Console finisher paddle motor With Console PCU detection (HL1)
trouble Finisher 01 Heat roller high temperature PCU
installed detection (HL2)
06 Console finisher slide motor With Console PCU H4 00 Heat roller low temperature PCU
trouble Finisher detection (HL1)
installed 01 Heat roller low temperature PCU
10 Console finisher stapler motor With Console PCU detection (HL2)
trouble Finisher H5 01 5-time continuous POD1 PCU
installed not-reaching JAM detection
11 Console finisher bundle exit With Console PCU L4 01 main motor lock detection PCU
motor trouble Finisher
02 Drum motor lock detection PCU
installed
L6 10 Polygon motor lock detection PCU
15 Console finisher lift motor With Console PCU
trouble Finisher L8 01 No full-wave signal PCU
installed 02 Full-wave signal width PCU
19 Console finisher alignment With Console PCU abnormality
motor trouble FRONT Finisher U6 00 Desk/LCC communication With Paper feed PCU
installed trouble desk installed
20 Console finisher alignment With Console PCU 01 Desk/LCC1CS lift-up trouble With Paper feed PCU
motor trouble Finisher (Multi-purpose tray) desk installed
installed 02 Desk2 CS lift-up trouble/LCC1 With Paper feed PCU
30 Console finisher With Console PCU lift-up trouble desk installed
communication trouble Finisher 03 Desk3 CS lift-up trouble/LCC2 With Paper feed PCU
installed lift-up trouble desk installed
31 Console finisher fold sensor With Console PCU 10 Desk/LCC transport motor With Paper feed PCU
trouble Finisher trouble desk installed
installed EE EL Auto developer adjustment Only during PCU
32 Console finisher punch unit With Console PCU trouble (Over-toner) DIAG
communication trouble Finisher EU Auto developer adjustment Only during PCU
installed trouble (Under-toner) DIAG
33 Console finisher punch side With Console PCU F9 02 Centro port check error Controller
register motor trouble Finisher
03 NIC port check error Controller
installed
U1 01 Battery abnormality With FAX board Controller
34 Console finisher punch motor With Console PCU
installed
trouble Finisher
installed U2 00 EEPROM read/write error Controller
(Controller)
35 Console finisher punch side With Console PCU
register sensor trouble Finisher 11 Counter check sum error Controller
installed (Controller EEPROM)

AR-P350 TROUBLE CODES-1

Trouble Contents Remark Trouble MAIN SUB
codes detection E7 03 Content HDD trouble
U2 12 Adjustment value check sum Controller Detail HDD does not operate properly in the
error (Controller EEPROM) machine with HDD installed.
90 PCU section EEPROM read/ PCU Cause HDD is not installed properly to the Controller
write error PWB.
91 PCU section memory sum PCU HDD does not operate properly in the
check error Controller PWB.
U7 00 PC/MODEM communication Controller Controller PWB trouble
error Check and Check installation of HDD to the Controller
PF -- RIC copy inhibit command Controller remedy PWB.
reception Check connection of the harness of HDD to
CH -- Door open (CH ON) PCU the Controller PWB.
Use DIAG (SIM 62-2, -3) to check read/write
00 No developer cartridge PCU
of HDD.
01 No toner cartridge PCU Replace HDD.
-- -- Auditor not ready Controller Replace Controller PWB.
PC -- Personal counter not installed Controller 06 Content Decode error trouble
Detail A decode error occurs during making of an
2.Details of trouble codes image.
MAIN SUB Cause Data error during input from PCI to PM.
C1 00 Content MC trouble PM trouble
Detail Main charger output abnormality Data error during image compression/
(Output open) transfer.
Trouble signal is outputted from the high Controller PWB abnormality
voltage transformer. Check and Check insertion of the PWB. (PCI bus)
Cause The main charger is not installed properly. remedy If the error occurred in a FAX job, check
The main charger is not assembled properly. installation of the FAX PWB.
Disconnection of connector of high voltage For the other cases, check the Controller
transformer. PWB.
High voltage harness disconnection or Replace the Controller PWB.
breakage. 50 Content LSU connection trouble
Check and Use the diag mode or DIAG to check the Detail An LSU which does not conform to the
remedy main charger output. machine is installed.
Check for disconnection of the main charger. Cause PCU PWB trouble
Replace the high voltage unit. LSU trouble
E7 02 Content Laser trouble Check and Check LSU PWB. Check PCU PWB.
Detail BD signal from LSU is kept OFF, or ON. remedy Check connection of the connector and the
Cause The connector of LSU or the harness in LSU harness between PCU and LSU.
is disconnected or broken. F1 00 Content Finisher communication trouble
The polygon motor does not rotate normally. Detail Communication cable test error after turning
The laser home position sensor in LSU is on the power or exiting from DIAG.
shifted. Communication error with the finisher
The proper voltage is not supplied to the
Cause Improper connection or disconnection of
power line for laser.
connectors and harness between the
Laser emitting diode trouble
machine and the finisher.
PCU PWB trouble
Finisher control PWB trouble
Controller PWB trouble
Control PWB (PCU) trouble
Check and Check for disconnection of the LSU Malfunction by noises
remedy connector.
Check and Canceled by turning OFF/ON the power.
Use DIAG (SIM 61-1) to check LSU
remedy Check connectors and harness in the
operation.
communication line.
Check that the polygon motor rotates
Replace the finisher control PWB or PCU
normally or not.
PWB.
Check light emission of laser emitting diode.
Replace the LSU unit. 08 Content Finisher staple shift motor trouble
Replace the PCU PWB. Detail Staple motor drive trouble
Replace the Controller PWB. Cause Motor lock
Motor rpm abnormality
Overcurrent to the motor
Finisher control PWB trouble
Check and Use DIAG (SIM3-3) to check operations of
remedy the staple motor.

AR-P350 TROUBLE CODES-2

MAIN SUB MAIN SUB
F1 80 Content Finisher power abnormality F1 03 Content Console finisher paddle motor trouble
Detail The 24V power is not supplied to the finisher Detail Paddle motor operation abnormality
PWB. Cause Motor lock
Cause Improper connection or disconnection of Motor rpm abnormality
connector and harness Overcurrent to the motor
Finisher control PWB trouble Console finisher control PWB trouble
Power unit trouble Check and Use DIAG (SIM3-3) to check the motor
Check and Use DIAG (SIM3-2) to check the sensor. remedy operation.
remedy 06 Content Console finisher slide motor trouble
87 Content Finisher staple rotation motor trouble Detail Slide motor operation abnormality
Detail Front staple rotation motor trouble Cause Motor lock
Cause Motor lock Motor rpm abnormality
Motor rpm abnormality Overcurrent to the motor
Overcurrent to the motor Console finisher control PWB trouble
Finisher control PWB trouble Check and Use DIAG (SIM3-3) to check the motor
Check and Use DIAG (SIM3-3) to check the motor remedy operation.
remedy operation. 10 Content Console finisher stapler motor trouble
F1 00 Content Mail box communication trouble Detail Stapler motor operation abnormality
Detail Communication cable test error after turning Cause Motor lock
on the power or exiting from DIAG. Motor rpm abnormality
Communication error with the mail box. Overcurrent to the motor
Cause Improper connection or disconnection of Console finisher control PWB trouble
connector and harness between the machine Check and Use DIAG (SIM3-3) to check the motor
and the mail box. remedy operation.
Mail box control PWB trouble 11 Content Console finisher bundle exit motor trouble
Control PWB (PCU) trouble
Detail Bundle exit motor operation abnormality
Malfunction by noises
Cause Motor lock
Check and Canceled by turning OFF/ON the power.
Motor rpm abnormality
remedy Check harness and connector in the
Overcurrent to the motor
communication line.
Console finisher control PWB trouble
Replace the mail box PWB or PCU PWB.
Check and Use DIAG (SIM3-3) to check the motor
02 Content Mail box transport motor abnormality
remedy operation.
Detail Transport motor trouble
15 Content Console finisher lift motor trouble
Cause Motor lock
Detail Lift motor operation abnormality
Motor rpm abnormality
Overcurrent to the motor Cause Motor lock
Mail box control PWB trouble Motor rpm abnormality
Overcurrent to the motor
Check and Use DIAG (SIM3-21) to check the transport
Console finisher control PWB trouble
remedy motor operation.
Check and Use DIAG (SIM3-3) to check the motor
12 Content Mail box gate trouble
remedy operation.
Detail Gate operation abnormality
19 Content Console finisher front alignment motor
Cause Gate lock
trouble
Mail box control PWB trouble
Detail Front alignment motor operation abnormality
Check and Use DIAG (SIM3-21) to check the transport
Cause Motor lock
remedy gate operation.
Motor rpm abnormality
80 Content Finisher power abnormality Overcurrent to the motor
Detail The 24V power is not supplied to the finisher Console finisher control PWB trouble
PWB.
Check and Use DIAG (SIM3-3) to check the motor
Cause Improper connection or disconnection of remedy operation.
connector and harness 20 Content Console finisher rear alignment motor trouble
Finisher control PWB trouble
Detail Rear alignment motor operation abnormality
Power unit trouble
Cause Motor lock
Check and Use DIAG (SIM3-20) to check the sensor
Motor rpm abnormality
remedy operation.
Overcurrent to the motor
Console finisher control PWB trouble
Check and Use DIAG (SIM3-3) to check the motor
remedy operation.

AR-P350 TROUBLE CODES-3

MAIN SUB MAIN SUB
F1 30 Content Console finisher communication trouble F1 36 Content Console finisher punch timing sensor trouble
Detail Communication cable test error after turning Detail Sensor input value abnormality
on the power or exiting from DIAG. Cause Sensor breakage
Communication error with the console Harness disconnection
finisher Console finisher control PWB trouble
Cause Improper connection or disconnection of Check and Use DIAG (SIM3-2) to check the sensor
connector and harness between the machine remedy operation.
and the console finisher.
37 Content Console finisher backup RAM trouble
Console finisher control PWB trouble
Detail Backup RAM contents are disturbed.
Control PWB (PCU) trouble
Malfunction by noises Cause Console finisher control PWB trouble
Check and Canceled by turning OFF/ON the power. Malfunction by noise
remedy Check connectors and harness in the Check and Replace the console finisher control PWB.
communication line. remedy
Replace the console finisher control PWB or 38 Content Console finisher punch backup RAM trouble
PCU PWB. Detail Punch unit backup RAM contents are
31 Content Console finisher fold sensor trouble disturbed.
Detail Sensor input value abnormality Cause Punch control PWB trouble
Cause Sensor breakage Malfunction by noise
harness breakage Check and Replace the punch control PWB.
Console finisher control PWB trouble remedy
Check and Use DIAG (SIM3-2) to check the sensor 81 Content Console finisher transport motor abnormality
remedy operation. Detail Transport motor trouble
32 Content Communication trouble between the console Cause Motor lock
finisher and the punch unit. Motor rpm abnormality
Detail Communication err between the console Overcurrent to the motor
finisher and the punch unit. Console finisher control PWB trouble
Cause Improper connection or disconnection of Check and Use DIAG (SIM3-3) to check the motor
connector and harness between the console remedy operation.
finisher and the punch unit. F2 00 Content Toner control sensor abnormality
Console finisher control PWB trouble
Detail Toner control sensor output open
Control PWB (PCU) trouble
Cause Connector harness trouble
Malfunction by noise
Connector disconnection
Check and Canceled by turning OFF/ON the power.
Check and Check connection of the toner control sensor.
remedy Check connectors and harness in the
remedy Check connection of connector and harness
communication line.
to the main PWB.
Replace the console finisher control PWB.
Check for disconnection of harness.
33 Content Console finisher punch side registration
02 Content Toner supply abnormality
motor trouble
Detail Toner control sensor output value becomes
Detail Punch side registration motor operation
under-toner too earlier.
abnormality
Cause Connector harness trouble
Cause Motor lock
Toner control sensor trouble
Motor rpm abnormality
Overcurrent to the motor Check and Check connection of the connector in the
Console finisher control PWB trouble remedy toner motor section.
Check connection of connector and harness
Check and Use DIAG (SIM3-3) to check the motor
to the main PWB.
remedy operation.
Check for disconnection of harness.
34 Content Console finisher punch motor trouble Toner control sensor output check DIAG
Detail Punch motor operation abnormality (SIM25-1)
Cause Motor lock 04 Content Improper cartridge (life cycle error, etc.)
Motor rpm abnormality
Detail An improper process cartridge is inserted.
Overcurrent to the motor
Cause IC chip trouble
Console finisher control PWB trouble
Improper cartridge
Check and Use DIAG (SIM3-3) to check the motor
Check and Insert a proper cartridge.
remedy operation.
remedy
35 Content Console finisher punch side registration
05 Content CRUM error
sensor trouble
Detail Communication with IC chip cannot be
Detail Sensor input value abnormality
made.
Cause Sensor breakage
Cause IC chip trouble
Harness disconnection
Improper cartridge
Console finisher control PWB trouble
Check and Insert a proper cartridge.
Check and Use DIAG (SIM3-2) to check the sensor
remedy
remedy operation.

AR-P350 TROUBLE CODES-4

MAIN SUB MAIN SUB
F2 39 Content Process thermistor trouble H4 00··· Content Fusing section low temperature trouble
Detail Process thermistor open 1HL1 Detail •The set temperature is not reached within
(RT the specified time (normally 3 min) when
Cause Process thermistor trouble
H1)
Process thermistor harness disconnection warming up or resetting from pre-heating.
PCU PWB trouble •Under the ready state.
01···
Check and Check connection of harness and connector HL2
(An input voltage of 1.21V or below is
remedy of the process thermistor. detected 5 times continuously.)
(RT
Check PCU PWB. H2) Cause thermistor trouble
F3 12 Content Machine no. 1 tray lift-up trouble Heater lamp trouble
Detail PED does not turn ON in the specified time. Control PWB trouble
LUD does not turn ON in the specified time. Thermostat trouble
Cause PED/LUD trouble AC power trouble
No. 1 tray lift-up trouble Interlock switch trouble
Check connection of harness between the Check and Use DIAG (SIM5-2) to check the heater lamp
PCVU PWB, lift-up unit, and paper feed unit. remedy Blinking operation.
Check and Check PED, LUD, and their harness and If the heater lamp blinks normally:
remedy connectors. Check the thermistor and its harness.
Check the lift-up unit. Check the thermistor input circuit in the
control PWB.
22 Content Machine No. 2 tray lift-up trouble
If the heater lamp does not light:
Detail MCPED does not turn ON in the specified Check for heater lamp disconnection and
time. thermostat disconnection.
MCLUD does not turn ON in the specified Check the interlock switch.
time. Check the AC PWB and the lamp control
Cause MCPED/MCLUD trouble circuit in the control PWB.
No. 2 tray lift-up motor trouble Use DIAG (SIM14) to cancel the trouble.
Harness disconnection f the PCU PWB, the H5 01 Content 5-time continuous POD1 not-reaching jam
lift-up unit, and the paper feed unit. detection
Check and Check MCPED, PCLUD, and their harness Detail 5-time continuous POD1 not-reaching jam
remedy and connectors. detection
Check the lift-up unit.
Cause A fusing section jam is not properly removed.
H2 00··· Content thermistor open (Jam paper remains.)
HL1 Fusing unit not installed POD1 sensor trouble, or harness
(RT Detail Thermistor is open. disconnection
H1) (An input voltage of 2.92V or above is Improper installation of fusing unit
detected.) Check and Check jam paper in the fusing section.
01··· Fusing unit not installed remedy (winding, etc.)
HL2
Cause Thermistor trouble Check POD1 sensor harness, and check
(RT
Control PWB trouble installation the fusing unit.
H2)
Fusing section connector disconnection Use DIAG (SIM14) to cancel the trouble.
AC power trouble L4 01 Content Main motor lock detection
Fusing unit not installed
Detail The motor lock signal is detected for 1.5sec
Check and Check harnesses and connectors from the during rotation of the main motor.
remedy thermistor to the control PWB.
Cause main motor trouble
Use DIAG (SIM14) to clear the self diag
Check connection of harness between the
display.
PCU PWB and the main motor.
H3 00··· Content Fusing section high temperature trouble Control circuit trouble
1HL1 Detail The fusing temperature exceeds 242°C. Check and Use DIAG (SIM25-1) to check the main
(RT (An input voltage of 0.27V or above is remedy motor operation.
H1) detected.) Check harness and connector between the
Cause thermistor trouble PCU PWB and the main motor.
01···
Control PWB trouble 02 Content Drum motor lock detection
HL2
Fusing section connector disconnection
(RT Detail The motor lock signal is detected for 1.5sec
AC power trouble
H2) during rotation of the drum motor.
Check and Use DIAG (SIM5-2) to check the heater lamp
Cause Drum motor trouble
remedy Blinking operation.
Improper connection of harness between the
If the heater lamp blinks normally:
PCU PWB and the drum motor.
Check the thermistor and its harness.
Control circuit trouble
Check the thermistor input circuit in the
control PWB. Check and Use DIAG (SIM25-1) to check the drum
If the heater lamp keep lighting: remedy motor operation.
Check the AC PWB and the lamp control Check harness and connector between the
circuit in the control PWB. PCU PWB and the drum motor.
Use DIAG (SIM14) to cancel the trouble

AR-P350 TROUBLE CODES-5

MAIN SUB MAIN SUB
L6 10 Content Polygon motor lock detection U6 02 Content Desk No. 2 tray/LCC1 lift-up trouble
Detail It is judged that the polygon motor lock signal Detail Desk No. 2 tray/LCC lift-up trouble
is not outputted. Cause Sensor trouble
Lock signal is checked in the interval of Desk control PWB trouble
10sec after starting the polygon motor, and it Gear breakage
is judged that the polygon motor does not Lift-up motor trouble
rotate normally.
Check and Use DIAG (SIM4-2) to check the lift-up
Cause The LSU connector or harness in the LSU is remedy sensor detection.
disconnected or broken. Use DIAG (SIM4-3) to check the lift-up motor
Polygon motor trouble operation.
Check and Use DIAG (SIM61-1) to check the polygon 03 Content Desk No. 3 tray/LCC2 lift-up trouble
remedy motor operation.
Detail Desk no. 3 tray lift-up trouble
Check connector and harness connection.
Cause Sensor trouble
Replace LSU.
Desk control PWB trouble
L8 01 Content No fullwave signal
Gear breakage
Detail Full wave signal is not detected. Lift-up motor trouble
Cause The PCU PWB connector or the power unit Check and Use DIAG (SIM4-2) to check the lift-up
harness is disconnected or broken. remedy sensor detection.
PCU PWB trouble Use DIAG (SIM4-3) to check the lift-up motor
Power unit trouble operation.
Check and Check connection of the harness and 10 Content Desk/LCC transport motor trouble
remedy connector.
Detail Desk/LCC transport motor operation trouble
Replace PCU PWB.
Cause Motor lock
Replace the power unit.
Motor rpm abnormality
02 Content Full wave signal width abnormality
Overcurrent to the motor
Detail It is judged as frequency abnormality of full Desk control PWB trouble
wave signal.
Check and Use DIAG (SIM4-3) to check the transport
(When the detection cycle is judged as 69Hz
remedy motor operation.
or above or 42.5Hz or below)
EE EL Content Auto developer adjustment trouble
Cause The connector or harness of the PCU PWB
(Over-toner)
and the power PWB is disconnected.
PCU PWB trouble Detail The sample data is of 68 or below when auto
developer adjustment is performed.
Power unit trouble
Cause Toner concentration sensor trouble
Check and Check connection of the harness and
remedy connector. Charging voltage, developing voltage
Replace the PCU PWB. abnormality
Insufficient toner concentration
Replace the power unit.
Developing unit trouble
U6 00 Content Desk/LCC communication trouble
PCU PWB trouble
Detail Desk/LCC communication error
Check and Use DIAG (SIM25-2) to perform auto
Communication cable test error after turning
remedy developer adjustment.
on the power or exiting DIAG.
EU Content Auto developer adjustment trouble
Cause Improper connection or disconnection of
(Under-toner)
connector and harness
Desk control PWB trouble Detail The sample data is of 168 or above when
auto developer adjustment is performed.
Control PWB (PCU) trouble
Malfunction by noise Cause Insufficient toner concentration
Check and Canceled by turning OFF/ON the power. Charging voltage, developing voltage
remedy Check connection of the harness and abnormality
Insufficient toner concentration
connector in the communication line.
Developing unit trouble
01 Content Desk/LCC No. 1 tray lift-up trouble
PCU PWB trouble
Detail Desk/LCC No. 1 tray lift-up trouble
Check and Use DIAG (SIM25-2) to perform auto
Cause Sensor trouble remedy developer adjustment.
Desk control PWB trouble
F9 02 Content PRT Centro port check error
Gear breakage
Detail Controller Centro port trouble
Lift-up motor trouble
Cause Centro port trouble
Check and Use DIAG (SIM4-2) to check the lift-up
remedy sensor detection. Controller PWB trouble
Use DIAG (SIM4-3) to check the lift-up motor Check and Replace the Controller PWB.
operation. remedy
03 Content NIC port check error
Detail NIC port check error
Cause NIC port trouble
NIC PWB trouble
Controller PWB trouble
Check and Replace the NIC PWB.
remedy Replace the Controller PWB.

AR-P350 TROUBLE CODES-6

MAIN SUB MAIN SUB
U1 01 Content Battery abnormality U7 00 Content RIC communication trouble
Detail Backup SRAM battery voltage fall Detail RIC communication trouble
Cause Battery life Communication cable test error after turning
Battery circuit abnormality on the power or exiting DIAG.
Check and Check that the battery voltage is about 2.5V Cause Disconnection of connector and harness
remedy or above. RTC control PWB trouble
Check the battery circuit. Control PWB (Controller) trouble
Malfunction by noise
U2 00 Content EEPROM read/write error (Controller)
Check and Canceled by turning OFF/ON the power.
Detail EEPROM write error
remedy Check connector and harness in the
Cause EEPROM trouble
communication line.
EEPROM is not initialized.
PF 00 Content RIC copy inhibit signal is received.
Controller PWB EEPROM access circuit
trouble Detail Copy inhibit command from RIM (host) is
received.
Check and Check that EEPROM is properly inserted.
remedy Save the counter/adjustment values with the Cause Judged by the host.
DIAG simulation. Check and Inform to the host.
Use DIAG (SIM16) to cancel U2 trouble. remedy
Replace the Controller PWB.
11 Content Counter check sum error (Controller)
Detail Counter data area check sum error
Cause EEPROM trouble
Control circuit trouble by noise
Controller PWB EEPROM access circuit
trouble
Check and Check that EEPROM is properly inserted.
remedy Save the counter/adjustment values with the
DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.
12 Content Adjustment value check sum error
(Controller)
Detail Adjustment data area check sum error
Cause EEPROM trouble
Control circuit trouble by noise
Controller PWB EEPROM access circuit
trouble
Check and Check that EEPROM is properly inserted.
remedy Save the counter/adjustment values with the
DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.
90 Content EEPROM read/write error (Controller)
Detail PCU EEPROM write error
Cause EEPROM trouble
EEPROM is not initialized.
PCU PWB EEPROM access circuit trouble
Check and Check that EEPROM is properly inserted.
remedy Save the counter/adjustment values with the
DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.
91 Content Memory check sum error (PCU)
Detail PCU memory check sum error
Cause EEPROM trouble
EEPROM is not initialized.
PCU PWB EEPROM access circuit trouble
Uninitialized E2PROM installed.
Check and Check that EEPROM is properly inserted.
remedy Save the counter/adjustment values with the
DIAG simulation.
Use DIAG (SIM16) to cancel U2 trouble.
Replace the Controller PWB.

AR-P350 TROUBLE CODES-7

3.Halt of operation in trouble
A. Troubles where the machine can be operated depending on the conditions (Include Multi Function)
Operation-possible mode
Judgment Trouble
Trouble Copy read FAX send Email send FAX print Print List print
block code
(interruption, etc.)
(SPF trouble) SCANNER U5 1 1 1 O O O
Scanner section troubles SCANNER L1,L3,U2 X X X O O O
(Mirror motor, lens, copy lamp) (80,81)
(AE trouble) - L9 2 2 2 O O O
(ADU trouble) PCU U4 3 O O 3 3 3
FAX board trouble Controller/ F6,F7 O X O X O O
FAX
FAX power OFF Controller O X O X O O
Staple trouble PCU F1(10) 4 O O 4 4 4
Paper feed tray trouble PCU F3, U6 5 O O 5 5 5
(Desk)
(Process control trouble) PCU 6 O O 6 6 6
PCU section troubles PCU X O O X X X
(Motor, fusing, etc.)
After-work trouble PCU 9 O O 9 9 9
Laser trouble PCU E7 X O O X X X
(02 only),
L6
HDD trouble Controller E7 (03) X X X X X X
CCD troubles (Shading, etc.) SCANNER E7 X X X O O O
(10, 11, 13)
Scanner communication trouble Controller E7 (80) X X X O O O
PCU communication trouble Controller E7 (90) X O O X X X
Printer port trouble Controller F9 O O 11 O 11 O
Backup battery voltage fall Controller U1 (01) O X X O O O
Memory trouble Controller U2 X X X X X X
(Expansion RAM not installed, etc.) (00, 11, 12)
External communication invalid (RIC) Controller U7, PF X X X X X X
Image memory trouble, decode error Controller E7(01, 06) X X X X X X

O: Operation possible X: Operation impossible : Operation possible depending on conditions

1 :Operation possible in the OC mode

2 :Operation possible in the manual mode
3 :Single mode only
4 :Operation possible except for the staple mode
5 :Operation possible except for the trouble tray
6 :Operation possible if the image can be limited
8 :Original/list print possible after reception
9 :Operation possible except for the trouble paper exit section
10 :Operation possible by use of memory only
11 :Operation possible if the used port (NIC, Centro) is normal

B. Trouble mode process

Machine operation possible Operations except for the trouble mode are possible (READY).
depending on conditions For the mode where operations are impossible, only setup can be allowed, and the message is provided to show
that operations are impossible. (NOT READY in this case.)
(Display)
A dialog is shown in case of a trouble. For the mode where operations are possible, the OK button is added to the
message. For the mode where operations are impossible, the OK button is not shown, and the process to cancel is
indicated.
Machine operation is impossible The trouble display is always shown, and all setup operations are invalid.

C. Writing to the trouble memory

In this series, the simulation (diag) allows to select whether the same trouble is written to the trouble memory when it occurs. If the DIAG simulation is
set as above, when any trouble occurs, its hysteresis is written to the trouble memory. DIAG(SIM 26-35)
0: The same trouble as the previous one is not recorded. (Default)
1: When a trouble occurs, it is written to the trouble memory without exception.

AR-P350 TROUBLE CODES-8

 COPYRIGHT c 2001 BY SHARP CORPORATION
All rights reserved.
Printed in Japan.
No part of this publication may be reproduced,
stored in a retrieval system, or transmitted,
in any form or by any means,
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Trademark acknowledgments
Windows and Windows NT are trademarks of Microsoft Corporation in the U.S.A.
and other countries.
IBM and PC/AT are trademarks of International Business Machines Corporation.
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Pentium is a registered trademark of Intel Corporation.
All other trademarks and copyrights are the property of their respective owners.

SHARP CORPORATION
Digital Document System Group
Quality & Reliability Control Center
Yamatokoriyama, Nara 639-1186, Japan
2001 March Printed in Japan N