Reda Rashad Mostafa

Al Sherouk City – New Cairo , Egypt

Mob.: +2 01024000359
+2 01270000212
E-mail: redarashad78@hotmail.com
LinkedIn: https://www.linkedin.com/in/reda-rashad78

Summary Profile Experienced System and Infrastructures Manager seeking a challenging role as an IT Manager. Skilled in managing complex
systems and implementing infrastructure solutions. Proven track record of optimizing processes and ensuring seamless
operations. Ready to leverage expertise to drive efficiency and innovation in a dynamic IT environment.

Summary of  8 + years of experience in IT management positions.

Qualifications  9 + years of experience in IT Technical positions.
 Microsoft Certified.
 ITIL Foundation – IT service Management
 Project Management Professional (PMP)
 Good command of English (Spoken and Written).

Work Experience

 Information Technology Manager, SinoTharwa Drilling Co. January 2016 - Current

Responsibilities:
- Preparing, controlling department budget and monitoring the budget in quarterly basis.
- Exhibits the ability to design an entire system configuration, including hardware, software, communications and
infrastructure security requirements.
- Develop and implement IT & telecommunications policies and procedures.
- Monitor performance of information technology systems to determine cost and productivity levels, and to make
recommendations for improving the IT infrastructure.
- Manage and tracking infrastructure licensing information (software\Hardware).
- Handle technology purchasing process; starting from studying products and solution alternatives, getting quotes and
making recommendations and requesting it through ERP system.
- Prepares and submits monthly and annual department reports to the company management.
- Prepares a training plan for subordinates according to business needs and department plans.
- Evaluates the performance of subordinates, reviews and provide the performance appraisal evaluation.
- Manage and oversees the overall technical and commercial operations of the department.
- Ensuring self and subordinate employees are following Company and department policies.
- Provide leadership and manage the projects/department; make decisions; solve problems; develop work procedures.
- Remain up to date with advances in technology and industry best practices.
- Assist in department staff hiring process by interviewing and evaluating the candidates, update job descriptions for each
position as needed.
- Coordinates activities by scheduling work assignments, setting priorities, and directing the work of subordinate staff..

 Information Technology Supervisor, SinoTharwa Drilling Co. January 2010- December 2015
 Senior System Administrator, SinoTharwa Drilling Co. January 2008- December 2009

Responsibilities:
- Administers backup system (VERITAS Backup EXEC, Veeam) and off-site backup across company branches in Egypt,
Kuwait and Algeria.
- Manages company’s domain (Active Directory, DNS, DHCP) across company branches and sites
- Administers and maintains company’s mail system using Microsoft Exchange 2003, 2019 and FortiMail appliance.
- Administers file server, WSUS, Print Servers and Endpoint security server.
- Administers Data storage using Dell Blade datacenter and Nutanix hyperconverged data center.
- Manage virtualizations technology servers (Hyper-V – VM ware - hyperconverged infrastructure).
- Administers FortiGate firewalls, Forti Analyzer and Fortiweb as Web Application Firewall.
- Administers Nortel PABX then Avaya VOIP system and routing the telecommunication services across the company
branches and sites.
- Administers Helpdesk Tracking System through Advent Net Service Desk Plus.
- Checks the daily technical status of all Rig sites including satellite internet connection and voice. Logs and assigns
problems (if any).
- Administers CCTV systems (ACTI, AXIS and Hikvision) in all over company sites.
- Administers Time Attend and electronic time sheet systems.
- Control and monitoring printing consumption using Print Manager Plus server
- Documents major system problems and resolutions for future reference.

Achievement Projects:

 Migrating Voice system from NORTEL PABX to AVAYA technology and routing the telecommunication services across
the company.
 Managing designing and implementing information technology Infrastructure for company main warehouse -Badr yard,
with different areas (Four Entrance Gates - Guest House and administration Building – Warehouse – two Workshops-
Free Zone Area- Four open storage areas) , including fiber passive , data center , Surveillance system and Pre WiMAX
connectivity with Badr exchange
 Managing designing and implementing information technology Infrastructure for Algeria branch connected with HQ with
IPSEC tunnel
 Managing designing and implementing information technology Infrastructure for Kuwait branch connected with HQ with
IPSEC tunnel.

 System Administrator, Spanish Egyptian Gas Co. (DLNG) Jan 05 – Dec 07

- Administer backup system (Bright Store- ARCserve)

- Administer Security servers and devices (FortiMail - Web filter iPrism and RSA server)
- Manage company’s accounts through Active Directory 2003.
- Administer and maintain company’s Mail system using IBM Lotus Domino
- Administer Microsoft WSUS , Microsoft ISA 2006 and Print Server
- Administer Symantec Anti-Virus Enterprise Server.
- Administer Call Accounting System for AVAYA VOIP system.
- Administer Helpdesk Tracking System through Advent Net Service Desk Plus.
- Monitoring Internet connection and our connections between sites
- Telecommunication support. manage AVAYA PABX and supporting trunks, PRI circles and Extensions
  System Administrator, British Petroleum (BP) Outsourcing through IBM June 2004 –Jan 2005
 Technical Support Engineer, Synergy Professional Services (Global knowledge) March 2003- June 2004

On-Call duties:
 Supporting Our Customers in OS, Servers & Desktop Problems for Fanar Petroleum Company (Fanpetco), Thomas cook,
Rally, Alcatel.
 Managing and troubleshooting Network Environment.
 Managing and troubleshooting operating systems and software applications.
 Managing and troubleshooting mail systems client (Lotus Notes).
 Hardware and software installations and configurations.
 Providing phone support for Schneider’s remote branches.

Resident Engineer at the following

 Resident Engineer at General Electric

 Resident Engineer at GlaxoSmithKline (GSK)
 Resident Technical Support Engineer and system administrator at Devon Energy Suez INC.
 Resident Technical Support Engineer at Schneider Electric
 Resident Technical Support, British American Tobacco Egypt

Training Courses
Technical Courses Attended
 Installing, Configuring, and Administering Microsoft Windows 2000 Professional.
 Installing, Configuring, and Administering Microsoft Windows 2000 Server.
 Implementing and Administering a Microsoft Windows 2000 Network Infrastructure.
 Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure.
 Managing a Microsoft Windows 2000 Network Environment.
 Installing, Configuring, and Administering Microsoft® Exchange 2000 Server.
 Installing, Configuring, and Administering Microsoft® Exchange 2003 Server.
 CCNA Cisco Certified Network Associate.
 Introduction for Domino Administration.
 Self-study for REDHAT Linux OS.

Non-Technical Courses Attended

 Project Management Professional ( PMP)
 ITIL fundamental
 ITIL Foundation certified – IT Service Management
 Delegation Through Goal – OGS
 Communication Skills - ProMark.
 Business Coaching Training Course
 Who moved my cheese
 Maximize Innovation & Problem Solving
 Time Management
 Successful Negotiator
 Anger Management
 Conflict Management Training Course
 Emotional Intelligence
 Offshore Course (Alexandria Marine Academy) - BP Company.
 CPR (Cardiopulmonary Resuscitation) - BP Company
 First Aid - BP Company.
 Bosiet training

Education B.Sc. of Commerce, Azhar university June 2002 Major: Accounting

Personal Data  Date of birth : March 23rd , 1978

 Nationality : Egyptian
 Marital Status : Married
 Military Status : Exempted
References
Available upon request.