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Preferred Resume

Frank Lisbon is seeking a position in the IT industry to leverage his skills and achieve excellence. He has experience as an Assistant Store Manager at Michaels, where he managed talent acquisition, customer relations, and IT infrastructure, as well as previous roles as a Software Engineer and Field Technician. He holds a Bachelor of Science in Computer Science and possesses various programming skills and certifications.

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Frank Lisbon
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29 views3 pages

Preferred Resume

Frank Lisbon is seeking a position in the IT industry to leverage his skills and achieve excellence. He has experience as an Assistant Store Manager at Michaels, where he managed talent acquisition, customer relations, and IT infrastructure, as well as previous roles as a Software Engineer and Field Technician. He holds a Bachelor of Science in Computer Science and possesses various programming skills and certifications.

Uploaded by

Frank Lisbon
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Frank Lisbon

210 North Ivy Avenue Highland Springs VA 23075

falisbon91@gmail.com

(804)319-5428

SUMMARY

Secure a position in IT industry that enables utilization of my skills and qualities to achieve excellence in my chosen technical
domain, endeavor to show improved results for the prospective employer and meet new challenges through dedicated perseverance
and continual learning.

EXPERIENCE

Michaels | Richmond, VA

Jan 2023 - Dec 2024

Assistant Store Manager

Created requisitions for store positions, interviewed and procured talent before implementing
employement-length training strategies.
Fostered customer relationships in-person and over phone, while providing 7amprompt response to
any issues or inquiries.
Designed and implemented a highly available and secure network infrastructure for successful .com
Created and executed a comprehensive Disaster Recovery Plan, including policy development,
employee awareness, backup management and periodic auditing/fire drills
Actively managed Email Service Provider relations by ensuring industry best practices are followed
to guarantee optimal domain deliverability - this includes periodic requirements review, setting up
and maintaining feedback loops, managing bounces and actively maintaining company email
distribution lists
Provided routine and complex data mining services for employees and management
Responsible for preparing and submitting the IT department's annual budget to company principals
Assisted developers in software and database design, security and optimization

May 2004 -

Dec 2004Software Engineer, DBA

Gathered requirements, designed, developed and thoroughly tested software for internal users and for deployment to external
clients
Worked closely with clients and partners to design software to interface our businesses with one another
Traveled to client sites for installation and implementation of software solutions
Programmed Web applications
Created role based security and encryption package for all Company developed Web applications
Created software to de-dupe database of over 1,000,000 physician panel members
Maintained existing and legacy software written by current and past employees
Employed Object Oriented design practices to create efficient, modular and reusable software

May 2003 –August 2004

HBM – Printing Division | Arlington,VA

Pre-Professional Programmer

Developed, tested and documented data transfer module for print verification system using C/C++
Tested and Tuned TCP/IP for optimum throughput
Participated in and taught weekly classes in Perl

June 2002 –May 2003

Connecting Point Technology Center | Arlington, VA

Field Technician

Networking, troubleshooting, repair and technical support


Implemented and supported network solutions for small businesses.

EDUCATION

May 2004Bachelor of Science in Computer Science

Fort Lauderdale University | Arlington, VA

Major: Computer Science Minor: Chemistry

SKILLS
Programming Languages: C/C++, C#, ADO.NET, SQL, HTML, JavaScript. Somewhat rusty knowledge of Visual Basic,
PERL and Java.
Operating Systems and Software
Other: SSL Certificates, FTP, DNS, Reverse DNS, DHCP, Network Load Balancing, VPN, Database Mirroring, and
many others.

Certifications

2001 ComputerABA A+ certification for computer support technicians


2002 LP Certified Warranty Technician (PC)
2003 HBM Certified Warranty Technician (PC)
2004 Bum Certified Programmer

Professional References

Employee Reference Name 1, Position, Organization name


Employee Reference Name 2, Position, Organization name

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