Version A, Revision 0 MSU-F-QA-011

MASENO UNIVERSITY
COURSE OUTLINE
COURSE CODE: BBA 201 ACADEMIC YEAR:20243/20254
COURSE TITLE: Behavioural Science
PROGRAMME: BBA with IT
DEPARTMENT: Business Administration and Management Science
FACULTY / SCHOOL: School of Business and Economics
Lecturer’s Name: Dr Fredrick O. Aila
Lecturer’s Contacts: Telephone No. 0722314765 Email address: faila@maseno.ac.ke
No. of Units / Contact Hours: 42 hours
Signed by Course Lecturer: ……………………………………………………..
Confirmed by Head of Department: ……………………………………………..
Version A, Revision 0 MSU-F-QA-011
COURSE CODE: COURSE TITLE:
Pre-requisite: N/A Contact Hours: 42
Year of Study: 2 Semester / Term: 1
Purpose of the Course: This course aims to discuss issues arising from behaviour of employees in
organisations. It includes goals and importance of organisational behaviour, methods of studying
organisational behaviour, individual differences, motivation theory, job redesign, change of behaviour,
occupational stress, intergroup conflict and effecting change.

Expected Learning Outcomes: Explain the need to study organisation behaviour

i. Conduct research in organisation behaviour
ii. Describe how employees can be motivated
iii. Discuss redesigning the workplace
iv. Manage conflicts at the workplace
v. Describe leadership, power and politics in organisations
[vi.]
Course Content / Topics: The course content is clearly articulated with topical and sub-topical areas to be covered
in the course. It should be relevant to the course in focus and presented in a systematic manner. The content should
comprehensively address the expected learning outcomes of the course in focus and loading of the content be
sufficient for the duration allocated

Mode of Delivery: Lectures, reading assignments, group discussions, presentations, case studies
Instructional Materials and Equipment: Whiteboards, whiteboard markers, laptops, smartphones etc

Course Assessment:
The assessment method is structured to include coursework and final examination. Coursework consists of
assignments, presentations and tests. Each course in the programme shall be assessed on the basis course work
and final examination represented as:
Course Work Assessment 30%
Final Examination 70%

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 Total 100%

Core References:
1. Dailey, R. (2003). Organisational Behaviour. Edinburgh: CAPDM
2. Ellis, S. & Dick, P. (2000). Introduction to Organizational Behaviour. London: McGraw-Hill.
3. George, Richard de (1999). Business Ethics. ISBN 0412460807.
4. Visser, W., D. Matten, M. Pohl, Nick Tolhurst (eds.) (2008). The A to Z of Corporate Social Responsibility.
Wiley. ISBN 978-0-470-72395-1

Recommended Reference Materials:

https://open.lib.umn.edu/organizationalbehavior/
http://en.wikipedia.org/wiki/Organizational_behavior
http://www.slideshare.net/oliviamoran/research-methods-exploring-organisation-behaviour
http://www.bput.ac.in/...notes/ob.pdf

2.0 LECTURE SCHEDULE (HRS)

[3.0]
WEEK ONE TOPIC: ……………………………
Practicu
Comments
Topic Hrs. Course Text Readings m Assignment(s)
(by Lecturer)
Practicals
1: Overview of 2 Understanding Dailey, R. (2003). -Disciplines from
Organizational Organizational Ellis, S. & Dick, P. which OB borrows its
BehaviorBehaviour BehaviorBehaviour; (2000). domain
Understanding Your George, Richard -People are very
Learning Style; de (1999). critical to the study of
Understanding How OB Visser, W., D. OB. Why?
Research Is Done; Matten, M. Pohl, -Term paper on
Historical Evolution of Nick Tolhurst historical evolution of
Organizational Behavior; (eds.) (2008). OB
Trends and Changes https://open.lib.um
n.edu/organization
albehavior/
2. History of Historical Evolution of Ellis, S. & Dick, P. Evaluate historical
Organisational Organizational Behaviour; (2000). development of OB
Behaviour Trends and Changes
3. Social -Definition Dailey, R. (2003). How are companies
Responsibility -Types of social executing corporate
responsibility social responsibility?
4.Business Ethics Ethical principles Dailey, R. (2003). Describe ethical
dilemmas using
appropriate examples
5.Methods of Understanding How OB George, Richard de Describe some
studying Research Is Done (1999). methodologies for
organisational studying OB
behaviour
2: Managing 2 Demographic Diversity; https:// How to manage across
Demographic and Cultural Diversity; open.lib.umn.edu/ diverse cultures
Cultural Diversity Corporate Social organizationalbehav
Responsibility; Business ior/
Ethics
63: Understanding 3 The Interactionist https:// -What informs

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People at Work: Perspective: The Role of open.lib.umn.edu/ individual differences?
Individual Fit; organizationalbeha -What is the connection
Differences and Individual Differences: vior/ between attitudes and
Perception nature of attitudes and behaviours?
Values values, and
Personality, personality
assessment, Job satisfaction
and commitment;
Perception
4: Individual 3 Work Attitudes; Work https:// What is the connection
Attitudes and Behaviors open.lib.umn.edu/ between attitudes and
Behaviors organizationalbehav behaviours?
ior/
5: Theories of 3 Need-Based Theories of https:// How do process
Motivation7 Motivation; open.lib.umn.edu/ theories of motivation
Motivation theory Process-Based Theories organizationalbeha differ from content-
and practice vior/ based theories?

86: Job Designing a 3 Motivating Employees https:// In what ways can we

Motivating Work Through Job Design; open.lib.umn.edu/ design and redesign
Environment Motivating Employees organizationalbeha the workplace for
Through Goal Setting; vior/ effectiveness?
Motivating Employees
Through Performance
Appraisals;
Motivating Employees
Through Performance
Incentives
9. Change of 3 Learning, Rewards, https://
behaviour Punishment open.lib.umn.edu/
organizationalbehav
ior/
10.Occupational Sources of stress, https:// How can managers and
stress manifestation and open.lib.umn.edu/ employees cope with
management of stress organizationalbehav and manage stress
ior/
11.Intergroup Group Dynamics; Team https:// How do we effectively
behaviour and Design Characteristics; open.lib.umn.edu/ manage groups and
conflict Management of Teams; organizationalbehav teams?
Barriers to Effective Teams; ior/
Understanding Conflict;
Causes and Outcomes of
Conflict; Managing
conflicts
12.Effecting change How to effect change https:// Describe ways in which
open.lib.umn.edu/ a manager can effect
organizationalbehav change
ior/
7: Managing Stress 3 What Is Stress? https:// How can managers and
and Emotions Avoiding and Managing open.lib.umn.edu/ employees cope with
Stress; organizationalbehav and manage stress
What Are Emotions? ior/
Emotions at Work
8: Communication 3 Understanding https:// How can we
Communication; open.lib.umn.edu/ communicate
Communication Barriers; organizationalbehav effectively at the
Different Types of ior/ workplace?
Communication and
Channels
9: Managing 3 Group Dynamics; https:// How do we effectively
Groups and Teams Understanding Team open.lib.umn.edu/ manage groups and
Design Characteristics; organizationalbehav teams?

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 Management of Teams; ior/
Barriers to Effective Teams
10: Conflict and 3 Understanding Conflict; https:// How to manage
Negotiations Causes and Outcomes of open.lib.umn.edu/ organizational conflicts
Conflict; Conflict organizationalbehav
Management; ior/
Negotiations
11: Making 2 Understanding Decision https:// how to effectively
Decisions Making; open.lib.umn.edu/ decide within
Faulty Decision Making; organizationalbehav organisations
Decision Making in Groups ior/
132: Leading 3 Who Is a Leader? Trait https:// how to lead effectively
People Within Approaches to Leadership; open.lib.umn.edu/
Organizations What Do Leaders Do? organizationalbeha
BehavioralBehavioural vior/
Approaches to Leadership;
What Is the Role of the
Context? Contingency
Approaches to Leadership;
What’s New?
Contemporary Approaches
to Leadership
143: Power and 3 The Power to Influence https:// understanding power
Politics The Basics of Power open.lib.umn.edu/ and politics in
Organizational Politics organizationalbeha organisations
Understanding Social vior/
Networks
154: Organizational 32 Organizational Structure https:// how to effect
Structure and Organizational Change open.lib.umn.edu/ organizational
Change organizationalbeha structural changes
vior/
165: Organizational 3 Understanding https:// understanding
Culture Organizational Culture open.lib.umn.edu/ organizational culture
Characteristics of organizationalbeha
Organizational Culture vior/
Creating and Maintaining
Organizational Culture
Creating Culture Change

End of Course Remarks / Signatures:

Course Lecturer: …………………………………..…………………………………………………………

………………………………………………………………………………………………………………..
……………………………………………………………………………………………………………….

Head of Department: …………………………………………………………………………………………

………………………………………………………………………………………………………………..
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