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2022 HSHS Annual Report

In 2022, HSHS focused on its mission of providing high-quality Franciscan health care, implementing initiatives such as a Patient Preference Policy to combat discrimination and a Strongline Staff Safety System for colleague safety. The organization was recognized as one of Becker’s Top 150 Places to Work in Healthcare and launched the HSHS Appreciation Hub to enhance colleague recognition and engagement. HSHS continues to strive for improvements in workplace culture, professional development, and community service as it approaches its 150th anniversary in 2025.

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0% found this document useful (0 votes)
18 views31 pages

2022 HSHS Annual Report

In 2022, HSHS focused on its mission of providing high-quality Franciscan health care, implementing initiatives such as a Patient Preference Policy to combat discrimination and a Strongline Staff Safety System for colleague safety. The organization was recognized as one of Becker’s Top 150 Places to Work in Healthcare and launched the HSHS Appreciation Hub to enhance colleague recognition and engagement. HSHS continues to strive for improvements in workplace culture, professional development, and community service as it approaches its 150th anniversary in 2025.

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MANDRAKE XL
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You are on page 1/ 31

Here with you.

2022 Year in Review


1
What’s inside: Dear Friends,
In 2022, HSHS remained committed to its mission of revealing and embodying Christ’s healing
Hospital Sisters Health System love for all people through our high-quality Franciscan health care ministry. Our mission guides
President and CEO tours HSHS ministries ...................... 4 all that we do, from our everyday interactions with patients to our vision for the future.
Patient preference policy implemented ..............................5
Strongline Staff Safety System piloted, in use .................5 We rolled out a number of initiatives at HSHS this year that show our commitment to our
Prevea Health’s first ambulatory surgery center..............6 patients, communities and colleagues. Mid-year, we implemented the Patient Preference Policy
HSHS Colleague Giving campaign ........................................ 6 across the system to assure caregivers and colleagues that HSHS stands with them should
HSHS named to Becker’s Top 150........................................... 7 they be confronted with racism, discrimination or bigotry by patients or visitors. As a Catholic
DAMOND ministry that believes in the inherent dignity and worth of all people, this was an important
HSHS Appreciation Hub ................................................................7 BOATWRIGHT
Welcome new HSHS leaders .................................................... 8 FACHE policy for us to enact to support our colleagues.
President and CEO
We were thrilled, but not surprised, when earlier this year HSHS was named one of the top 150
Community benefit
best places to work in health care by Becker’s Healthcare Review. HSHS strives to create a
Partnering with Safe Families for Children .......................10
desirable and rewarding workplace culture, with competitive benefits and opportunity for
Health screenings for older adults............................................11
career growth. While these recognitions are wonderful, we will not stop making improvements
10,000 smiles and counting ........................................................11
at HSHS in the areas of professional development, diversity and inclusion, colleague engagement
Hospital Sisters Mission Outreach ........................................... 12 workplace culture and more. There’s always room for growth and improvement.

HSHS Illinois Our colleagues are the heart and soul of our mission, and we would not be able to serve our
patients and communities without them. In past years, we have strived to make sure colleagues
HSHS St. John’s Hospital..............................................................14
knew how much we appreciated their dedication to our mission. In 2022, we took that a step
HSHS St. John’s Children’s Hospital...................................... 16
further and provided colleagues with a tool to recognize and be recognized. The HSHS Appreciation
St. John’s College of Nursing .................................................. 18
Hub allows colleagues the opportunity to give other colleagues cheers, kudos, thanks and
HSHS St. Mary’s Hospital........................................................... 20
BILL BLUM praise either publicly or privately. The Appreciation Hub also hosts award nominations and allows
HSHS St. Elizabeth’s Hospital.................................................. 22
Chair leaders to deposit points into colleagues’ accounts that they can then redeem for rewards. The
HSHS St. Anthony’s Memorial Hospital..............................24 Board of Directors tool has been well received, and we have seen a high level of engagement since its launch.
HSHS St. Francis Hospital.......................................................... 26
HSHS St. Joseph’s Hospital, Breese..................................... 28 It is a testament to our Hospital Sisters of St. Francis, our ministry and the colleagues who carry
HSHS St. Joseph’s Hospital, Highland............................... 30 on its legacy today that we are beginning to plan to celebrate our 150th anniversary in 2025.
HSHS Holy Family Hospital....................................................... 32 When our Sisters came from Germany, it was their mission to serve as they were asked. As time
HSHS Good Shepherd Hospital............................................ 34 went on, they saw the needs of their communities grow, and through their visionary leadership,
HSHS Medical Group and Prairie Cardiovascular ....... 36 they grew their ministry to meet those needs. Today, HSHS is a $2 billion multi-state, multi-
discipline health system with more than 13,000 colleagues. We are privileged to be entrusted
HSHS Wisconsin with such an incredible legacy, and the mission that called our Sisters so many years ago is now
HSHS St. Vincent Hospital ...................................................... 40 in our hands.
HSHS St. Vincent Children’s Hospital.................................. 42
HSHS St. Mary’s Hospital Medical Center ...................... 44 Within this year in review, we hope you will enjoy reading highlights from our ministries across
Illinois and Wisconsin. HSHS has much to be proud of — from our state-of-the-art facilities to
HSHS St. Nicholas Hospital .................................................... 46
our community benefit efforts, our dedicated colleagues and more — and we will continue to
HSHS Sacred Heart Hospital................................................... 48
be guided by our mission for many years to come.
HSHS St. Clare Memorial Hospital ...................................... 50
HSHS St. Joseph’s Hospital ..................................................... 52 Sincerely,

FY 2022 by the numbers..................................................... 54 Damond Boatwright Bill Blum


President and CEO Chair, HSHS Board of Directors
Care improvements ............................................................. 55

Our system of care ............................................................... 56

2 Year in Review | 2022 Year in Review | 2022 3


Patient preference policy implemented at HSHS
HSHS implemented a new patient preference policy treated based on their race, ethnicity, religion, gender,
across all ministries in 2022 to assure caregivers and sexual orientation and other stereotypes. HSHS felt it
colleagues that HSHS stands with them when/if they was incumbent on them to do their part to change this
are confronted with racism, discrimination or bigotry behavior and eradicate hate. Colleagues have been
by patients or visitors. The policy states that HSHS will encouraged to speak with supervisors who will be
not routinely accommodate any requests from patients ready to listen, understand what is happening and take
and authorized decision makers that would violate appropriate action when this behavior has been seen.
non-discrimination laws. Colleagues are also strongly encouraged to report
instances that arise through IRIS, HSHS’s risk manage-
HSHS has not, and will not, tolerate acts of discrimination ment tracking system
against patients, visitors, providers, staff, colleagues
and those associated with HSHS. Our Sisters have The new HSHS patient preference policy provides leaders
served as an outstanding example of this since the with tools to establish a plan of action and/or care plans
early days of our health system — even during a time when negative patient preference issues arise. The
when segregation and racial oppression were prevalent policy outlines how to handle patients and visitors
across the nation. During the 1908 Race Riots in who make inappropriate requests, including how to
Springfield, Ill., violent racial attacks occurred over inform them of the risks, consequences of refusing
two days near what is now HSHS St. John’s Hospital. service and potential transfer. The policy also includes
When those needing care because of the riots arrived some exceptions where certain sensitivities should be
at St. John’s, the Sisters cared for them side by side, accepted, such as sexual assault victims. In implementing
regardless of race. Despite the horrific violence of this this policy, HSHS continues to follow all aspects of the
riot, there was peace inside St. John’s. According to the Emergency Medical Treatment and Labor Act (EMTALA).
archives of the Hospital Sisters, “When no more rooms
Prior to the official implementation, HSHS offered
President and CEO
were available at the hospital, patients were laid on
mattresses on the floor — black and white patients training sessions on the new policy to all leaders. All
patients who come to HSHS for care, regardless of the
tours HSHS ministries
lying side by side. Interestingly, once the injured
entered St. John’s Hospital, they set aside all prejudice, cause or severity, must be treated as a unique person
antagonism and hatred.” of incomparable worth, with the same right to life
and to adequate health care as all
When HSHS President and CEO Damond Boatwright started with HSHS in June 2021, The policy stemmed from repeated accounts by other persons.
he set up time to tour each HSHS ministry to see the facilities and meet colleagues. clinicians and colleagues about how they have been
His tours weren’t meant to be a one-and-done visit, however. In 2022, Damond re-
mained committed to continually round on each HSHS ministry to meet face to face
with colleagues, see our mission in action and receive feedback from the frontlines.
During these visits, he attended daily huddles, toured specialty service areas, met
with administration and more. He visited every hospital ministry at least twice during Strongline Staff Safety System piloted,
the year, as well as a number of speciality clinics.

To show appreciation to colleagues who were working on the Thanksgiving holiday,


implemented at two HSHS hospitals
Damond and his son, DJ, visited HSHS St. John’s Hospital, as well. Damond already In early 2022, HSHS piloted the Strongline Staff Safety System in the emergency
has plans to host town hall meetings at each ministry in early 2023. These visits are departments at HSHS St. Vincent and St. John’s hospitals. After a successful pilot
something Damond said he plans to do on a regular basis, as he feels it’s mutually period, the system was implemented in September at HSHS St. Clare Memorial
important for him and the colleagues who serve HSHS. Hospital and in December at HSHS St. John’s Hospital. The technology is available
to all colleagues at St. Clare and St. John’s — nurses, physicians and allied health
clinicians, as well as support and administration staff.

The Strongline Staff Safety System is a personal, bluetooth-based badge with


“panic button” functionality. By double clicking a button, the colleague alerts
designated responders that he or she feels unsafe. It also communicates a location
to switchboard and security personnel, as well as to nearby responders. The
technology emphasizes early intervention and de-escalation during confrontation.
The goal is to get help when needed.

As we know, everyone has a role in safety. We want all colleagues to feel safe at
work and when a situation does arise, colleagues can feel at ease knowing help
can be called at the push of a button.

4 Year in Review | 2022 Year in Review | 2022 5


established for
colleagues
HSHS named one While HSHS has long had a tradition of celebrating our
colleagues’ milestones and important events, we heard
The Prevea Surgery Center opened in June 2022 and is
the first ASC for Prevea Health and first multi-specialty of Becker’s Top 150 from colleagues and leaders that there were opportunities
to make our recognition efforts timelier and more mean-

places to work
ASC in the Greater Green Bay region.
ingful. In addition to celebrating events such as service
milestones and retirements, we also know that colleagues
value day-to-day recognition from their leaders, and we

Prevea Health reaches milestone with In April, Becker’s Healthcare released their 150 Top
Places to Work in Healthcare in 2022 list, which
wanted to find a way to better empower our leaders to
build strong relationships within their teams.

completion of first ambulatory surgery center


highlights hospitals, health systems and health care
companies that promote diversity within the workforce, HSHS set out to design a new program that could accom-
employee engagement and professional growth. plish those goals and streamline our recognition efforts
In June 2022, Prevea Health opened a new, state-of-the-art Prevea Health physicians continue to perform hospital-based across the system. After researching best practices and
surgery center in Green Bay for same-day, outpatient surgical surgeries at all six HSHS hospitals in Wisconsin. The shift of This year, Hospital Sisters Health System (HSHS) was various partners, HSHS implemented the HSHS Rewards
care, including diagnostic and preventive procedures. select, one-day surgeries and procedures to the new Prevea among the esteemed honorees for going above and and Recognition Program. The first phase of the program
Surgery Center allows for more space and appointment beyond to foster a great workplace culture, benefits was streamlining our service awards and retirement gifts
The Prevea Surgery Center is the first ambulatory surgery availability for all patients in need of surgical care, whether and colleague satisfaction. and implementing new hire gifts. Then, in August of 2022,
center (ASC) for Prevea Health and first multi-specialty within the HSHS hospitals or at the new Prevea Surgery we implemented the HSHS Appreciation Hub — an online
ASC in the Greater Green Bay region for medical specialties HSHS offers opportunities to build successful careers portal where leaders and colleagues can send and receive
Center, and ultimately helps to meet a growing demand for
including: Ear, nose and throat; gastroenterology; ophthal- above and beyond the average health care provider recognition and redeem them for a wide array of gifts and
surgical services in Northeast Wisconsin.
mology; orthopedics; plastic surgery; podiatry; and urology. or company. HSHS encourages professional develop- rewards. Additionally, each week we observe Thankful
Common procedures and surgeries performed will include The approximately 33,000 square foot facility is comprised ment and promotes leadership from within. HSHS Thursday where leaders are encouraged to dedicate time
ACL repair, cataract removal, colonoscopy, tonsil and of a spacious waiting/reception area with technologies also offers unique wellness and personal benefits to to building connections with their teams and recognizing
adenoid removal, ear tubes and more. to keep patients’ loved ones apprised of their status, ensure colleagues strike a positive work/life balance, their colleagues’ efforts.
five operating rooms, 10 procedure rooms, 28 surgical as well as colleague recognition programs to highlight
“Many of these procedures are currently offered by our preparation and recovery rooms, and 8 post anesthesia care their accomplishments. The HSHS Appreciation Hub has proven to be a valuable
Prevea Health physicians at our HSHS hospital partners, unit (PACU) rooms. A separate discharge corridor also allows tool in our efforts to build a culture of recognition at
including St. Vincent and St. Mary’s hospitals,” said Dr. Ashok “These kinds of recognitions are wonderful — but we HSHS. Through the hub, colleagues are able to receive
for patient privacy and comfort as they leave the surgery
Rai, President and CEO, Prevea Health. “Our new surgery will not stop here,” said Damond Boatwright, HSHS recognition for both their contributions to the HSHS
center following their procedure and recovery.
center allows us to continue providing high-quality care for president and CEO. “We will continue to improve on mission, as well as celebrate career and personal mile-
those select procedures, but with the added benefits of our professional development, diversity and inclusion, stones from their first day through their retirement. Types
lower costs and easier access for patients.” colleague engagement, workplace culture and more of recognition include new hire recognition throughout
at HSHS. There is always — and I mean always — their first year, service awards for milestone anniversaries,
room for growth and improvement. We will strive to birthday and Christmas gifts and e-cards for professional
be even better for the benefit of our colleagues and and personal events. Additionally, the appreciation hub
In May 2022, for the first time ever, all foundations of HSHS conducted the patients and communities we serve.” includes ways to send recognition to colleagues for
their annual colleague giving appeals simultaneously. While the HSHS everyday examples of demonstrating our core values
foundations have traditionally held their own colleagues appeals on He continued, saying, “I know I am biased, but this
or going above and beyond. Leaders have the ability to
their own schedules, the All Together appeal built on the We Are recognition from Becker’s just simply highlights
award recognition points through the hub that colleagues
HSHS mantra and recognized the common mission that is shared by what I already knew in my first year here — we have
can redeem for rewards.
colleagues across all ministries. amazing people, unique benefits that promote
wellness, opportunities for growth and a great Through just five months since implementation, more
The All Together campaign was a huge success with more than 1,500 workplace culture. I truly appreciate the colleagues than 49,000 recognitions have been sent, including more
colleagues across the system committing more than $800,000. These who, through their service, has made HSHS one of than 18,000 recognitions where leaders have awarded
funds will be used to enhance the care environment for patients and the best places to work. I’m so proud to be a part of recognition points to colleagues.
to provide emergency financial assistance to colleagues in need. the HSHS family and that we’ve been recognized as
one of the best in the country.”

6 Year in Review | 2022 Year in Review | 2022 7


HSHS welcomes several
new system-wide leaders in 2022

RACHELLE BARINA KIM HODGKINSON THERESA HORNE DAMIAN SKELTON MARK EVARD JOANNE MASSON
Senior Vice President Senior Vice President Senior Vice President Vice President of Facilities Vice President of Revenue Cycle Vice President of Care Management
and Chief Mission Officer and Chief Financial Officer and Chief Nursing Officer

HSHS welcomed several new system-wide leaders to the Theresa Horne was named the system’s first senior vice United States. He has been responsible for over 13.2 Joanne Masson accepted HSHS’s offer to serve as vice
organization this year. president and chief nursing officer in May. This new executive million square feet of health care and medical office president of care management in November. Joanne
leadership role at HSHS was seen as critical for improving space and has deployed over $800 million in capital came to HSHS from Steward Health Care in Dallas, where
Rachelle Barina began her role as senior vice president nursing and patient care. Theresa began her role in June. budget improvement projects. Damian has worked in she currently served as the vice president enterprise
and chief mission officer in February. Rachelle came to She came to HSHS from Tenet Healthcare, where she health care facilities management since August 2001. of care management. Joanne brings over two decades
HSHS after nine years at SSM Health where she served served as the system chief nurse and vice president of of case management leadership to HSHS. She has held
as regional vice president of mission integration. In clinical operations. At Tenet, she was accountable for Mark Evard is the new HSHS vice president of revenue various roles in case management at HCA Corporation,
that role, she was responsible for mission integration, quality, safety, regulatory, nursing practice and leader- cycle as of September. Mark came to HSHS from CHI Tenet Healthcare and Health Management Associates,
formation, spiritual care, community health, ethics, ship within 60 acute care facilities with 17,000 licensed St. Luke’s Health in Houston, where he has served as amongst others.
philanthropy and church relations across SSM Wisconsin. inpatient beds, around 170,000 inpatient admissions, 27 division vice president of revenue cycle. With nearly
SSM Wisconsin includes more than 14,000 associates, surgical hospitals and 400 ambulatory surgery centers. 30 years of health care experience, Mark has been In this role, Joanne works collaboratively with key stake
90 clinics, seven hospitals, a health plan, and home responsible for providing leadership, strategic vision holders to centralize and standardize case management
care and hospice services. Beyond her regional Theresa’s 37-year career also includes having served as and administrative direction to all division revenue cycle policies, practices workflow and data reporting within
responsibilities, Rachelle also served as an ethicist chief nursing officer of St. Dominic’s Memorial Hospital leaders and team members. During his tenure at St. the system; establish strategic, tactical and financial plans
for SSM. in Mississippi. Prior to that, she served seven years in a Luke’s, Mark oversaw the $100 million implementation to optimize the efficacy of clinical case management
variety of administrative roles, including associate vice of Epic hospital billing, established a governance operations; and remove barriers to optimal performance
Rachelle holds a doctorate of philosophy in health care president of clinical operations at Lakeland Regional committee to improve performance inefficiencies, and including decreasing length of stay, reducing readmissions,
ethics from Saint Louis University; a master’s of theological Medical Center in Florida. She is a retired lieutenant redesigned portions of the department, which yielded ensuring regulatory compliance, reducing denials, and
studies from Vanderbilt University; a bachelor’s in colonel in the U.S. Army Nurse Corps, serving almost 21 $500,000 in cost savings. enhancing population health management.
theology and religious studies from Saint Norbert College; years on active duty in a variety of clinical and adminis-
and is a certified health care ethics consultant. She also trative positions in facilities overseas and in the U.S. She
serves as a faculty member at the Albert Gnaegi Center was deployed to Iraq for 11 months in 2003, serving as
From left:
for Health Care Ethics at Saint Louis University. a nurse practitioner with the 28th Combat Support Rachelle Barina,
Hospital in Tikrit, Iraq. Theresa Horne and
Kim Hodgkinson was announced as the new HSHS Kim Hodgkinson
are pictured with
senior vice president and chief financial officer (CFO) In September, the hire of Damian Skelton, the system’s HSHS President
in April, and she began in July. Kim has 30 years of first vice president of facilities, was announced. In this and CEO Damond
experience in health care finance operations, revenue role, Damian supports HSHS’s strategic plan of moving to Boatwright.
cycle, managed care strategy, information technology, one unified organization as he oversees all HSHS
Epic implementations, supply chain, treasury and facilities, design and construction, clinical engineering,
investments and retail services within complex health real estate and security.
systems. She served as CFO at Mount Carmel Health
System, a member of Trinity Health, in Columbus, Ohio, Damian came to HSHS from Medxcel Facilities Management,
prior to joining HSHS. Kim has served in CFO roles at an Ascension company, where he served as area vice
several other notable Catholic health systems in her president. In this role, he oversaw an annual operations
career, including PeaceHealth, Aurora Health Care and budget of $120 million and 400 FTEs for 30-plus hospitals
Ascension. in Tennessee, Alabama, Florida and the northeastern

8 Year in Review | 2022 Year in Review | 2022 9


Community benefit Health screenings for older adults
Older adults are disproportionately affected by chronic
disease, with conditions like heart disease, stroke and
diabetes among the leading causes of death. These
conditions threaten independence by limiting the ability
to perform basic tasks, contribute a significant cost
burden and affect overall quality of life. Meanwhile,
studies indicate Americans — including older Americans
— delayed medical care during the pandemic and
reported negative impacts to their health as a result.

When asked to provide health screenings at UW-Eau


Claire’s Academy for Lifelong Learners for those “55 and
better,” HSHS Sacred Heart Hospital and Prevea Health
leapt at the opportunity to offer blood pressure, blood
glucose and cholesterol checks, along with a stroke risk
assessment. Approximately 50 attendees opted for the
health screening, which included a results consultation Chronic disease prevention and management ranked
and education on chronic disease prevention and among the top priorities in the 2021 Community Health
management. HSHS Sacred Heart Hospital Stroke Needs Assessments for Chippewa and Eau Claire counties.
Coordinator Annie Letkiewicz worked with staff for
months to plan and implement these efforts. The annual academy returned in 2022 after taking a
pandemic pause. HSHS Sacred Heart Hospital has been
“The screenings provided the opportunity to identify recognized by the American Heart Association and
potential health concerns as well as ways to learn how to American Stroke Association for meeting the latest
manage and prevent chronic diseases,” Letkiewicz said. research-based standards for resuscitation care with
“It was truly a pleasure to be able to provide this service the Get With The Guidelines®-Stroke GOLD Plus Quality
to our community.” Achievement Award.

Partnering with Safe Families for Children 10,000 smiles and counting in Brown County
to help families in crisis In Wisconsin, one third of children are on Medicaid. Of this population, only
28 percent receive dental care. Improving access to dental care can lead to
Since 2015, HSHS Illinois has partnered with Safe Families for Children to offer support for families better overall health and a reduction of patients seeking emergent dental
in crisis. Safe Families for Children surrounds families facing a crisis with caring, compassionate care services in hospital emergency departments.
community and wraparound resources. They partner with trained volunteers to host vulnerable
children and create extended family-like support systems for families in crisis and/or socially Oral Health Partnership (OHP), a nonprofit founded in Green Bay, provides
isolated families. underserved children living in Brown County and surrounding counties
access to preventive, restorative and emergency dental services at no cost.
HSHS St. John’s Hospital in Springfield developed the first hospital-based partnership with them It offers a school-based dental care program, five clinic locations throughout
to work with our NICU families in crisis and socially isolated families (primarily single moms) who Green Bay, and partners with three Green Bay hospitals — including HSHS
need care for their children during a medical crisis. This past year, we expanded our partnership St. Vincent Hospital and HSHS St. Mary’s Hospital Medical Center — to provide
by donating space to them for their Springfield/Central Illinois office, across from HSHS St. John’s treatment for complex dental conditions that require an operating room
campus. With this, they are able to provide a safe space for their families in crisis to meet with them setting. In 2022 alone, a record 10,056 children were treated.
and receive wraparound services, family coaching and crisis support.
As an OHP partner, HSHS St. Vincent and St. Mary’s hospitals provide
Over this past year, HSHS Illinois adopted protocol to begin partnering with Safe Families at HSHS operating room space and the assistance of its surgical staff to OHP
St. Elizabeth’s to assist families in the Metro East area. There are currently plans to launch similar physicians at no cost to OHP or the patient. Procedures may include
partnerships at HSHS St. Mary’s Hospital in Decatur and HSHS St. Anthony’s Memorial Hospital in the treatment of multiple cavities in young children, abscessed
Effingham, with an eventual goal to launch partnerships across all Illinois ministries. teeth and/or teeth extraction. Through direct grants, more than
$150,000 has been donated to support these efforts and more than
3,000 patients have been treated in HSHS facilities.

10 Year in Review | 2022 Year in Review | 2022 11


Hospital Sisters Biomedical equipment program growing
Mission Outreach Hospital Sisters Mission Outreach saw an
upward trend in the donation of biomedical
equipment in FY 22, with more than 750
pieces of equipment (including necessary
transformers) worth approximately
$700,000 procured. This equipment, when
accompanied with support services, will
assist hospitals and clinics in low-resource
settings around the world.

The Mission Outreach Biomed program, led


by bioengineer Ratish Kumar, was able to
assess, evaluate and repair more than 400
pieces of equipment worth $320,000. This
equipment, with the required transformers,
went on shipments to countries such as
Tanzania, Sudan, Paraguay, Bolivia, Burkina
Faso, Kenya, Ghana, Cuba, Venezuela,
South Sudan, Zambia, South Africa,
the Philippines, and other destinations
where access to high-quality biomedical
equipment is very limited.

HOSPITAL SISTERS MISSION OUTREACH


BY THE NUMBERS | FY 2022

Equipping to thrive in Migori, Kenya


In July 2022, representatives from Hospital Sisters Mission Outreach traveled to Migori, $9.2 million
28
Kenya, to attend the groundbreaking for a 60-bed mother/baby hospital. Kenya Relief, Countries Value of supply and
who has been working in Migori for 20 years, and is a long-time partner with Mission served. equipment donations.
Outreach, is constructing the new hospital with the goal of reducing infant and maternal
mortality rates in the Migori region. They are currently 20 times higher than that of the
Investment
United States.

Mission Outreach has made a multi-year commitment to the “Equipped to Thrive”


in rural health
81 Midwest hospitals and clinics partners
who gave supplies and equipment.

mother/baby hospital. The organization intends to provide up to five 40-foot containers


of medical supplies and equipment, which are procured from hospitals and clinics around
the Midwest. In addition, health professionals from Mission Outreach and Hospital Sisters
A partnership between Mission Outreach, St. Elizabeth
Hospital in Arusha and the Rotary Club of Green Bay
9,743 6
Health System will donate capacity building services, such as: biomedical support, Volunteer hours New colleagues
will have lasting impacts on the health and wellbeing donated – equivalent welcomed.
inventory management, supply chain optimization, and nursing education to the project.
of thousands of people throughout northern Tanzania. to 5 full-time
“Our goal is to support the work of Kenya Relief to improve health and create opportunity employees.
On Dec. 16, 2022, a container of medical supplies
for citizens of Migori to learn and work in the hospital,” said Erica Smith, executive director
and equipment from Mission Outreach arrived at
of Mission Outreach. “COVID-19 has reminded us that global health is local health, so we’re
St. Elizabeth Hospital. It held 1,309 pieces of medical
758
46
looking forward to also learning from our Kenyan partners as we share resources and
equipment/boxes of supplies weighing 17,881 pounds.
information.”
The value of the contents, in American dollars, was Containers of
Mission Outreach estimates it will invest approximately $250,000 into the project, with a $432,029 — an impressive return on a $38,000 medical supplies
sizable return on investment anticipated. The contribution of donated medical supplies, investment (the comprehensive cost to create and Containers of and equipment
equipment, and services to the “Equipped to Thrive” project will be worth about $2.5 ship the container). More importantly, this container medical supplies and shipped since
million. The new hospital is scheduled to open in phases, with the birth center opening in of supplies will save the lives of people who otherwise equipment shipped. 2002.
2024 and other specialties following over the next three years. may not have access to even basic health care.

12 Year in Review | 2022 Year in Review | 2022 13


Prayer service for an end to the pandemic
On April 7, St. John’s colleagues, leaders
and priest chaplain Fr. Callistus gathered
in the critical care unit to pray for the
end of the pandemic. The space,
once filled with COVID-19 patients, was
blessed with holy water. Prayers were
offered for the healing of both hospital
colleagues and the community as we
move forward into the next season of
health care, never forgetting the lives
that were lost.

First responders recognized


with stork pinning program

Matthew Fry joins HSHS


as St. John’s president and CEO
Matthew Fry joined the HSHS team as president and CEO of St. John’s Hospital on Sept. 19, 2022.
Matt moved to Springfield with his wife Amanda, and children, Charlotte (Charlie, 4), Samantha
(2) and Matt Jr. (10 months). When he accepted the position, Matt was serving as the assistant
administrator/COO at Alta Bates Summit Medical Center (ABSMC) in Oakland, Cal. Prior to this
HSHS St. John’s Hospital is renewing its tradition of awarding stork pins in
recognition of first responders who assist in the pre-hospital delivery of an infant.
Community
role, he held the positions of area operations executive/COO for Sutter
Valley Medical Foundation in Sacramento; director of clinical operations at
On Aug. 11, three members of the Springfield Fire Department and two members
of the Chatham Fire Department were honored for their assistance with a healthy pet blessing
Sutter Physician Services in Salt Lake City; and home health administrator delivery on Father’s Day, June 19, 2022.
at Sutter Care at Home in San Leandro, Cal. Matt is currently working on On Oct. 2, members of Springfield
his Doctor of Healthcare Administration from the University of Mississippi “Delivering a baby pre-hospital is a badge of honor for first responders,” said Tina community brought their pets to
Medical Center in Jackson, Miss., and expects to complete the program in Molohon, RN, TNS, TCCC, trauma coordinator, HSHS St. John’s Hospital. “We are HSHS St. John’s for a pet blessing
2023. so excited to once again offer the stork pin program to our region.” as part of the Feast of St. Francis of
Assisi celebrations. Priest chaplain
Matt jumped into his role at St. John’s by rounding with leaders, communicating The baby delivered by the firemen was Corbin Sarsany. “I hate to think what Fr. Callistus led the brief ceremony
with colleagues during a town hall and participating in a CEO panel at would happen if it weren’t for the fire departments,” said Sara Sarsany, Corbin’s on the lawn of St. John’s Pavilion.
Southern Illinois University Medical School. He also wasted no time mother. “They were there just in time and did their job efficiently. We are so It was a meaningful celebration of
introducing himself to the Springfield community, joining the Knights of thankful to them and owe them everything.” the joy that pets bring to our lives
Columbus, attending multiple breast cancer walks and riding in the Parent and the work that God has given
Place Halloween Parade Presented by HSHS Medical Group. St. John’s Hospital provides emergency childbirth education to the emergency us to care for them as
medical services (EMS) community free of charge. All five firefighters pinned his creatures.
Fry’s missioning ceremony took place on Dec. 7. “I am blessed to be able in August received their emergency childbirth education from St. John’s.
to serve at St. John’s Hospital. The colleagues and community have been St. John’s will continue to award stork pins to EMS personnel who deliver a
welcoming, and I am excited about all of the work we will accomplish baby pre-hospital who is then taken to St. John’s for care.
together in the coming years,” said Fry.

14 Year in Review | 2022 Year in Review | 2022 15


Named area’s
best children’s
hospital
Garden club receives national HSHS St. John’s Children’s Hospital was

award for healing garden


named Readers’ Choice for Best Children’s
Hospital by The State Journal-Register
this fall. President and CEO Matthew
The Springfield Civic Garden Club received a prestigious national award Fry, Chief Nursing Officer Allison Paul,
from the National Garden Clubs, Inc., for their work in the Panda Cares and Women and Infants Center Nurse
Center of Hope Pediatric Healing Garden at HSHS St. John’s Children’s Manager Jessica Gonko were present
Hospital. The garden was chosen as the overall winner in the G-3 to receive the awards. Two St. John’s
therapy gardens category. Hospital colleagues were also named
finalists in this year’s awards: Donna
Easter time made memorable Garden club members volunteer their time to decorate the healing
garden at the beginning of each season. Additionally, they tend to the
Chestnut, MS, RD, for best dietitian
and Amy Nichols, RN, for best
garden each week to make sure the flowers are beautiful and blooming nurse/nurse practitioner.
For children, Easter is a special time when the Easter bunny visits, eggs are decorated
for our patients and their families.
and hidden, and springtime activities are plentiful. Thanks to generous donors and
volunteers, children staying at HSHS St. John’s Children’s Hospital did not miss out
on the joy of Easter this year. Abby Sgro and her family spearheaded an Easter event,
donating and planning activities, in honor of their daughter Adelie’s
first birthday. Adelie spent several days in the pediatric intensive
Santa’s Workshop provides Christmas cheer
care unit this year fighting RSV, and both Sgro daughters spent
HSHS St. John’s Children’s Hospital hosted Santa’s
time in the neonatal intensive care unit (NICU).
Workshop, a Christmas gift store for pediatric patients
Pediatric patients and their families enjoyed an Easter egg hunt who spent the holiday in the hospital. Parents and
in the healing garden, a special visit from the Easter bunny, guardians were able to shop for Christmas presents
surprise window washers, a visit from children’s hospital mascots free of charge to be opened on Christmas Day. In
CJ and Joey, guest readers, cookie decorating, Easter baskets, addition to free presents for our pediatric patients,
sing-a-longs and so much more! Each NICU patient also received Santa’s Workshop also had a hot cocoa station and
an Easter onesie. In addition to the Sgro family and other generous volunteers to help wrap gifts.
donors, the St. John’s Family Advisory Board, SIU resident staff
Toys and gifts were donated by community members.
volunteers, St. John’s College of Nursing students, foundation staff
Santa’s Workshop was sponsored by Mike McGraw
and friends of the family all donated their time and talent to make
and the McGraw family who graciously donated the
the event possible. “All of this is more than worth it if one child, one
funds to help run the Christmas gift store and purchase
family, feels happy today,” said Sgro.
needed supplies.

16 Year in Review | 2022 Year in Review | 2022 17


Springfield Mayor Jim Langfelder,
St. John’s College Chancellor
Charlene Aaron, PhD, RN, and
Assistant Professor Cheryl Pope,
RN, were joined by several
students at the Adopt-A-Street
sign unveiling.

Raven Smith (center), the first recipient of the Patricia Ann Sur
Hart scholarship, is pictured with her daughter and several
colleagues and friends of St. John’s College of Nursing and
HSHS St. John’s Foundation.
St. John’s College students
earn Adopt-A-Street sign
On Oct. 18, Springfield Mayor Jim Langfelder unveiled a sign
’S CO
HN L recognizing St. John’s College’s adoption of North Ninth Street
O
LE
.J

between East Madison Street and North Grand Avenue. The city
• ST

GE

Honoring legacy donor of


D
U T Y

awards such signs to organizations that have faithfully cleaned


N
UR G their adopted street for one year.
SP

IL

$1.125 million scholarship gift


R SIN ,
IN
G FIE L D

In June, St. John’s College of Nursing honored and remembered the late Patricia Ann
Sur Hart who endowed $1.125 million to the college to establish a scholarship fund.
St. John’s College offers first LPN to BSN
A native of Effingham, Ill., Patricia Ann Sur Hart (1934-2021) was a 1955 graduate of
pathway program in Illinois
St. John’s Hospital School of Nursing. After working in Denver, Colo., as a registered
nurse for about two years, she returned to Springfield, Ill., and continued her education In January, St. John’s College of Nursing announced a transition plan of study
at St. John’s Hospital School of Anesthesia. She then entered the workforce as a for the licensed practical nurse (LPN) professionals seeking to earn a Bachelor
certified registered nurse anesthetist. of Science in Nursing (BSN) degree. LPNs now can achieve a BSN in the same
amount of time it would take to earn an associate degree. This is the first and
In 1970, Pat moved to Lexington, Ky., and began working at Good Samaritan Hospital. only LPN pathway to the BSN program in the state of Illinois.
Pat married Emette Hart in 1972, and they enjoyed many years together, traveling
extensively. She enjoyed golfing, sewing, political conversations, reading and rooting Charlene Aaron, PhD, RN, chancellor of St. John’s College, credited the inspiration
for University of Kentucky basketball. for this new pathway to Capital Area School of Practical Nursing students who
were motivated to find a better way to enhance their education and advance
Pat was aware of the sacrifices her parents made to send their three children to college. their degrees. “Many barriers to achieving the higher degree have been removed,”
That surely was a factor in Pat donating one of the largest single gifts to St. John’s said Dr. Aaron. “We are excited to be the first nursing college in the state to
College of Nursing to be used for endowed scholarships. The first scholarship recipient offer this pathway. Recognition of prior learning contributes to the credits for
of the newly established endowment was Raven Smith of Springfield, Ill., a senior at completion of the BSN, and a tailored transitions course is a part of the first
St. John’s College working toward her Bachelor of Science in nursing. semester curriculum.”

18 Year in Review | 2022 Year in Review | 2022 19


Minority Donor
Awareness Month
Cancer Survivors’ Day prayer service
Celebration On Aug. 2, HSHS St. Mary’s partnered with
Life Goes On and Gift of Hope in holding
Every year, Cancer Care Specialists of Illinois, Decatur Memorial
a prayer service in honor of National
Hospital and HSHS St. Mary’s Hospital join together to celebrate
Minority Donor Awareness Month. National
cancer survivors. This year’s event took place on June 5 at Fairview
Minority Donor Awareness Month aims
Park. Food was provided by Notorious PIG and attendees enjoyed
to save and improve the quality of life of
live music from the local band, Pizzazz! Hundreds of community
diverse communities by creating a positive
cancer survivors attended to celebrate each other’s successes.
Share Walk for Remembrance & Hope culture around organ, eye and tissue
donation among populations that are

In honor of Pregnancy and Infant Loss Awareness Month in October, the HSHS St. Mary’s St. Mary’s hosts students often under-represented on organ donor
registries.

interested in health care


Hospital Share Program hosted the Share Walk for Remembrance and Hope. The gathering
invited families to Decatur’s Nelson Park for a walk along the lake shore, a memorial service The prayer service included readings,
and reading of each child’s name to celebrate their lives. prayers and a candle lighting ceremony
In June, the Jerry J. Dawson Civic Leadership Institute (DCLI) health honoring those who have donated
care boot camp program provided first-hand experiences in the organs to those waiting for transplants.

HSHS St. Mary’s welcomes medical profession to Decatur high school students. The week-long A donor drive was held after the service
program consisted of job shadowing at HSHS St. Mary’s Hospital to encourage community members to
learn more about organ donation
new chief medical officer
and Decatur Memorial Hospital (DMH), first aid and CPR training and
a trip to St. John’s College of Nursing. The first day of boot camp and join the organ and tissue
included a lunch and discussion with Drew Early, president & CEO of registry.
On July 11, HSHS St. Mary’s Hospital welcomed Vinil Bhuma, MD, MBA, CPE, FAAFP, FACMQ, DMH, and Theresa Rutherford, president & CEO of St. Mary’s.
SFHM, as its new chief medical officer (CMO). Dr. Bhuma came to St. Mary’s Hospital from
UnityPoint Health-Trinity Regional Medical Center in Fort Dodge, Iowa, where he was chief
medical information officer, as well as the president of the medical staff. He also served as
chair of the board of health and medical director for the Webster County Health Department
in Iowa. At the national level, he is the current chair for the accreditation advisory board for
Relaxation and Renewal
DR. VINIL BHUMA
the Det Norske Veritas (DNV) accreditation organization and vice-chair of the professional
certification board for Healthcare Information and Management Systems Society (HIMSS). Room for colleagues
During his first months with St. Mary’s, Dr. Bhuma has focused much of his attention on On July 19, HSHS St. Mary’s held a blessing ceremony for a
physician communication, hoping to continue to boost HCAHPS scores in this area. He new colleague space, the Relaxation and Renewal Room.
continually meets with physicians regarding trends and encourages them to reach out The space is meant to provide respite from the realities of
to discuss ideas and opportunities for better communication. Additionally, a digital serving in health care and demonstrates St. Mary’s
communication board will be added to the physician lounge to increase awareness dedication to the mental health of
around initiatives and hospital events. its colleagues.

20 Year in Review | 2022 Year in Review | 2022 21


“Most of the colorectal cancer patients do not have a our community. The event was free to all, and over 400
family history and may not have symptoms. This is why people attended this first-time event, which included
it is important to get screened when you are eligible,” a 1.5-mile walk, free t-shirts, giveaway goodie bags,
said St. Elizabeth’s Radiation Oncology Center Medical breast cancer education and mammogram appointment
Director Camille Williams, MD. “If caught early, colorectal scheduling opportunities.
cancer can be successfully treated, so it is important not
to delay preventive screenings.” Donations of any amount were accepted to be used
to fund transportation to relieve some of our patients’
St. Elizabeth’s Cancer Care Center also hosted the financial burdens, especially as it relates to transportation,
inaugural Breast Cancer Awareness Fun Walk in October which is a barrier to care and a challenge in this region.
2022 for survivors of breast cancer and their family and Close to $3,000 was raised and will be used to purchase
friends who support them to recognize each patient’s gas cards and transportation vouchers for patients in
past and present journeys and offer visible support from need in the coming year.

Leading the region with new


surgical technologies to best
serve our patients
Through growing partnerships with multiple top-of-their-field surgeons, HSHS
St. Elizabeth’s is able to bring some of the newest, cutting-edge surgical procedures
to the Metro East region, thus delivering on our promise to deliver high-quality care
in our convenient and accessible facility that is close to home for our patients.

Three new surgical systems have been implemented at the hospital, including
deep brain stimulation with the StealthStation S8 Surgical Navigation System,
® Cancer Care Center community Aquablation therapy with AQUABEAM Robotic System and the Luminous pulse
laser. HSHS St. Elizabeth’s Foundation has provided more than $1 million of funding
outreach efforts to screen and to support the purchase of these new surgical technologies.

educate our communities Advanced neurological system helping Parkinson’s patients: St. Elizabeth’s was the first in the Metro East
region to utilize the StealthStation S8 Surgical Navigation System for deep brain stimulation (DBS), which has
greatly expanded our neurological services, especially for patients suffering from Parkinson’s Disease. DBS can
be used as a treatment for essential tremor, Parkinson’s disease, dystonia, epilepsy and other conditions and
Since opening in the spring of 2020, the new Cancer Care Center of O’Fallon at HSHS
is FDA-approved. It uses a small, pacemaker-like device placed under the skin of the chest to send electrical
St. Elizabeth’s Hospital has proudly offered comprehensive cancer services to patients in
signals through extensions and very thin wires (leads) to an area in the brain that controls movement. This
the metro east region. In 2022, the radiation oncology team at the center held two very
implanted device delivers an electrical current to specifically mapped areas of the brain to improve the
successful outreach events to educate and screen the general public, especially in at-risk
functions of those parts. In combination with medication, DBS therapy can greatly help people with Parkinson’s
populations. These kinds of screenings and other community outreach work are what make
enjoy an improved quality of daily life.
our radiation oncology program exceptional and are part of our full accreditation by the
Commission on Cancer. A new minimally invasive, robotic treatment for enlarged prostates: Benign prostatic hyperplasia (BPH), or
an enlarged prostate, is a non-cancerous condition where the prostate has grown to be larger than normal. One
For Colorectal Cancer Awareness Month in March, St. Elizabeth’s Hospital wanted people to
in two men ages 51 to 60 have BPH and, if left untreated, BPH can cause significant health problems, including
understand how important it is to not delay preventive screenings, which could detect colon
irreversible bladder or kidney damage, bladder stones and incontinence. In 2022, St. Elizabeth’s purchased
cancer in its earliest stages. The clinical team at St. Elizabeth’s Radiation Oncology Center
the AQUABEAM Robotic System to be the first hospital in our service area to offer Aquablation therapy for
held a colorectal cancer awareness drive-through event to giveaway free at-home colon
the treatment of lower urinary tract symptoms due to BPH. It is the next step to furthering our commitment
cancer test kits.
to robotic surgery and men’s health, and we are very proud to offer this advanced yet minimally invasive
Using the InSure ONE at-home screening test, patients picked up their specimen kit in early treatment to our patients.
March and returned samples to the Cancer Care Center of O’Fallon by the end of the month.
Investment in technology to treat kidney stones: St. Elizabeth’s invested in a Lumenis Pulse Laser, a new
St. Elizabeth’s laboratory analyzed the specimens, and results were reviewed by a physician
laser technology to ease the treatment of kidney stones. The system allows urologists the precision to
and provided to each participant and their primary care provider.
perform minimally invasive procedures to remove kidney stones of all sizes. For patients, it means 20% faster
Of the 129 at-home screening kits that were given away, 112 were returned and five tested procedures, less anesthesia use, faster recovery times and a greater likelihood the procedure
positive for cancer cells, allowing for treatment to start at this very early stage. can be performed on an outpatient basis without a hospital stay.

22 Year in Review | 2022 Year in Review | 2022 23


First in nation to use new
advanced surgical table for
urology procedures

Increasing patient
experience through
technology
HSHS St. Anthony’s Memorial Hospital recently
piloted a new program that uses technology
to improve patient communication.
HSHS St. Anthony’s Memorial Hospital is the first hospital in not Current communication boards in each room
only the nation, but even North or South America, to install and use are manually updated by staff. Virtual boards
the newly developed Nautilus operating table and X-ray system are like classroom smartboards. When a
from Dornier MedTech. This innovative unit gives urologists a high patient’s electronic chart is updated, it shows
degree of flexibility, increasing patient comfort and enhancing on the display in the room so the patient

Youth Adaptive Try-athlon offers


examination quality. and family can see the exact details of care.
The virtual boards also allow for telehealth
With the Nautilus’ C-arm and motorized free-standing treatment
inclusive opportunity for youth with
consults with a physician who may not be
table, X-ray images can be taken during procedures from different
at the hospital, but he/she could evaluate
planes without having to reposition the patient. The high-resolution
the patient and discuss with the care team,
physical challenges to ‘run their race’ imaging from unprecedented positions and angles offers doctors
a wider area to X-ray in one image, helping with diagnosis and
patient and visitors in the room
together.
with joy treatment.

HSHS St. Anthony’s Memorial Hospital held its inaugural “Meet Me at the Finish Line”
Youth Adaptive Try-athlon in September 2022 to offer children with disabilities the
Partnership supports
opportunity to experience the feelings of accomplishment and joy with the backdrop
of cheering friends and family. children and families
The adaptive try-athlon was for kids up to 15 years old who are overcoming physical in the community
challenges. Seventeen kids participated in swimming, biking and run/walking events.
Adaptive bikes were donated by the Sullivan, Ill., chapter of AMBUCS, whose chapter HSHS St. Anthony’s Memorial Hospital has been the
members volunteered their time at the event to help fit the athletes to the appropriate main supporter of the Crisis Nursery of Effingham County
style bike. Over 150 people attended the event as volunteers, cheerleaders, buddies, since its beginnings in 2017. The Crisis Nursery’s mission
and family and friends of the athletes. is to prevent and protect children from trauma, abuse,
and neglect by providing a free, 24-hour emergency support to families in our community. The event was
The idea came from the passion and commitment of physical therapist Alex Kastl, shelter care program for children birth through age six. held in St. Anthony’s Health Center parking lot and
who had volunteered in an adaptive triathlon in the St. Louis area when he was in gathered over 4,700 diapers; almost 400 snack items;
college. “I thought it would be great for this area, to promote health and wellness Several hospital colleagues volunteer their time to serve
toys/art supplies and clothing items; and more than
while also helping the kids gain self-confidence,” said Kastl. “I just wanted to give on the Crisis Nursery board due to their passion for
$1,400 in monetary donations.
these kids a chance to do something they had never done before.” helping families and children in our area. Through this
connection, we often co-host events designed to help Our mission to reveal and embody Christ’s healing
Jamie Wellbaum, mother of one of the athletes and a physical therapy assistant at spread their mission and gather resources and support. love for all people through our high quality Franciscan
St. Anthony’s, shared after the event, “Cole is still so proud that he is still wearing his health care ministry extends well beyond the doors
medal! As a parent, it was nothing short of amazing. And as a therapist to these sweet During Child Abuse Prevention Month in April 2022,
of our hospital. Our support and partnership with the
kiddos, I witnessed them crush their goals, meet new friends, families finding support we partnered with the nursery to “stuff the truck”
Crisis Nursery of Effingham County continues to
to help them, and newfound confidence in our patients.” with donations of childcare supplies and monetary
be one of the best examples of this
donations to help them continue providing vital 24/7
mission in action.

24 Year in Review | 2022 Year in Review | 2022 25


Robinson Brothers
Homecoming
Concert III returns
HSHS St. Francis Foundation and hospital administration
were extremely excited to bring back the Robinson

St. Francis recognized Brothers for a special public event after a multi-year
hiatus, due to the pandemic. The Robinson Brothers

with five-star rating


Homecoming Concert III offered two performances in
Wound Care Center opens October 2022 at the Litchfield Community Center. This
year’s theme was “Together, We Can Beat Cancer,” and
HSHS St. Francis Hospital received a five-star overall proceeds raised were dedicated to expanding St. Francis’
HSHS St. Francis Hospital opened a specialized Wound Care Center this year. After
hospital rating for quality from the Centers for Medicare Cancer Center. A total of $86,000 was raised over the
a ribbon cutting and blessing of the space, the wound care team started seeing
and Medicaid Services (CMS) in 2022, the top score in the event weekend.
patients in March 2022. St. Francis partners with Healogics, the nation’s leading
federal agency’s ratings system.
provider of advanced, chronic wound care services, to manage chronic or non-
The event was an opportunity for St. Francis to highlight
healing wounds. HSHS St. Francis Hospital President and CEO Jim Timpe the important care offered within the cancer center.
shared, “This rating truly reflects the work our colleagues Since it opened in 2017, the center has been dedicated to
President and CEO Jim Timpe noted, “The decision to start an
and physicians have accomplished to enhance the care providing patients with quality oncology treatment close
outpatient center, devoted exclusively to wound care, reflects
they provide to our patients and family members. We are to home. With the increasing volume of patients, the
our commitment to a need in the community to address an
committed to continue providing this exceptional level of future expansion will double the existing area to 11 infusion
overall increase in chronic non-healing wounds. I’m proud we
care to those who entrust us with their health care.” spaces and create the necessary room to accommodate
can offer easy access to these proven therapies conveniently
within our facility.” the expected need over the next 20 years. The planned
The CMS’ overall hospital rating summarizes a variety of expansion will include removing walls and reconfiguring
more than 100 measures divided into five areas of quality hallways to create one large infusion space with a centrally
The team of specially trained professionals works in partnership
reflecting common conditions that hospitals treat, such located nursing station.
with the patient and their primary physician throughout the
as heart attacks or pneumonia. The overall hospital rating
course of treatment with the goal of achieving the best possible
shows how well each hospital performed, on average, The Robinson Brothers are from Litchfield and graduated
standard of living for the individual. Patients who benefit from
compared to other hospitals in the U.S., ranging from from Litchfield High School. The brothers were excited to
treatment at the wound care center are those suffering from
one to five stars. The more stars, the better a hospital return to their hometown and stated, “Cancer affects us
wounds that haven’t healed within a reasonable time frame,
performed on the available quality measures. Out of the all. We are 100 percent behind this cause.”
are diabetic or have pressure ulcers, infections or compromised
3,121 hospitals ranked nationwide through this rating
skin grafts.
system, only 431 hospitals, or 13.81%, received
the five-star overall hospital rating.

26 Year in Review | 2022 Year in Review | 2022 27


St. Joseph’s welcomes Aaron
Puchbauer as president & CEO
On Aug. 15, 2022, Aaron Puchbauer
(pictured at left in center) began
serving as president and CEO of
HSHS St. Joseph’s Hospital Breese.
Puchbauer had previously served as
president and CEO of HSHS Good Auxiliary and
Shepherd Hospital in Shelbyville
since 2017. Share donations
Puchbauer began his career with HSHS in 2009 as an administrative fellow
at HSHS St. John’s Hospital and the system services center in Springfield.
help support
After his fellowship, he was appointed director of operations at HSHS
St. Francis Hospital in Litchfield before serving there as interim president
hospital
and CEO.
HSHS St. Joseph’s Auxiliary is committed
Puchbauer completed all his higher education at the University of Missouri to promoting and advancing the
in Columbia. He has a bachelor’s degree in agribusiness management, a welfare of HSHS St. Joseph’s Hospital
bachelor’s in business administration–finance and banking, and master’s through various means of volunteer
degrees in business administration and health administration. He is a fellow services and fundraising. As a
of the American College of Healthcare Executives and was recognized demonstration of this commitment,
with the Tomorrow’s Leaders Award (top 10 Catholic healthcare leaders in the auxiliary presented a check to

HSHS St. Joseph’s Foundation the nation under 40) by the Catholic Health Association. hospital department representatives
in May 2022 to help enhance their

and SOGA honor physicians for “It has been an honor to join the dedicated colleagues, providers and
volunteers at St. Joseph’s Hospital. I look forward to supporting the
services to the community. The
auxiliary donations were funded from

dedication and service


excellent health care they provide to the community,” Puchbauer said. proceeds from the gift shop, quilt
raffles, book sales and other activities.
|
Supporting our community
St. Joseph’s Hospital, auxiliary and
HSHS St. Joseph’s Foundation in Breese dedicated the women and infants center surgery suite
Share representatives presented a
at HSHS St. Joseph’s Hospital in June 2022. The suite was dedicated thanks to a contribution
combined donation of $14,000 for
made to St. Joseph’s Foundation from Southern OB/GYN Associates (SOGA), who made
Throughout the year, the colleague the women and infants center. The
the donation in honor of SOGA physicians Dr. Richard Dermody and Dr. Penny Gozia.
mission team at HSHS St. Joseph’s donation purchased an additional
Dr. Dermody founded the SOGA practice in 1981 after completing his residency at Southern in Breese looks for opportunities enhanced infant warmer, which will
Illinois University (SIU) in Springfield. At that time, Dr. Dermody was the only obstetrician/ to participate in activities that help more than 500 babies born at
gynecologist on staff at St. Joseph’s (family practice physicians also were delivering babies meet community needs. One the hospital each year, as a warmer
then) and was on call 24/7 year-round for his patients. Dr. Dermody retired from SOGA in such activity involved partnering is used after every delivery. Share, a
2004 and moved to Seattle to be closer to family. with Sleep in Heavenly Peace, a support group for anyone who has
volunteer organization that builds lost a baby, used proceeds from their
Dr. Gozia joined Dr. Dermody at the SOGA practice in 1987. Dr. Gozia came to Breese from beds for kids who are sleeping on annual fall walk-a-thon for their part
Vandalia where she worked briefly after finishing her residency at SIU-Springfield. In addition the floor. In March 2022, colleagues of the donation.
to all her clinical duties, Dr. Gozia assumed the responsibility of running the practice, as well, at St. Joseph’s held a drive to
and in 2003 received her Master of Business Administration from SIU-Edwardsville. Dr. Gozia collect bedding. As another means The auxiliary also presented a
retired from SOGA in 2019 to spend more time with her family. of supporting the organization, a number of our colleagues participated in donation of $7,000 to the hospital’s
a bed build in May 2022 sponsored by eight squadrons of Clinton County surgery department for equipment
Dr. Anne Doll-Pollard, president of SOGA, shared how Drs. Dermody and Gozia worked Sons of The American Legion in Beckemeyer. Alongside more than 50 which will assist with colonoscopy
together to build the practice. “They were dedicated to the practice and their patients. They volunteers, they helped build 30 beds for Clinton County kids. procedures. The hospital used the
would take every-other night and weekend call. If one was on vacation, the other assumed funds for a carbon dioxide (CO2)
all the duties of seeing patients in the office and taking call at night and on weekends,” she Encouraging local students to consider health care as a career choice insufflation device and a
said. “They treated the whole patient and ensured that patient care was always first. It is our is another way we support our community. This past year, St. Joseph’s new monitor.
honor to honor them in this way.” donated medical equipment and supplies to Mater Dei Catholic High
School to support their new nurse aid program that began this 2022-2023
Both doctors also helped to educate the nursing staff in the women and infants center, as school year. The items included beds, bedside tables, a stretcher, CPR
well. In fact, Dr. Gozia still returns on a regular basis to help educate new staff members. manikins, linens, and other medical equipment and supplies that had been
replaced with newer items to support the program.

28 Year in Review | 2022 Year in Review | 2022 29


Caring for
our community
Patrick Small, director of emergency services, was awarded
the I Promise Award for living our mission and going above
and beyond to show care and respect to a man and his son.

Spreading joy to
Above (l-r): Melissa
Menietti, Casey Bifoss, Patrick was contacted by another colleague who stated
Tammy Rench, Holly someone needed help at the front desk. When he arrived,

our patients
Deien and Samantha
Hempen.
he found a father in distress and very anxious because
his six-year-old son wouldn’t take the medication he was
Left (l-r): Emily Duffin,
Caitlin Sullivan, Caitlin
prescribed. While talking to the father, Patrick learned
Harrison and Lyndsey Our inpatient care team is always providing fun his son was recently seen at another health care facility
| Gelly. ways to improve patient experience. In spring of where he was diagnosed with an ear infection. His father
2022, they added bird feeders outside the patient was very worried and concerned his son wouldn’t take the
room windows. medication, so he brought him up to the hospital because
he didn’t know what else to do.
HSHS St. Joseph’s Hospital
honored the following
registered nurses who
Registered nurses honored for For Halloween, the inpatient care colleagues
coordinated a Halloween parade to walk by Patrick took the father and son to the hospital’s Lavender
continued their clinical
development growth in professional growth and advancement patient windows. Hospital colleagues and their
family members joined in and dressed up
Room — a calm, relaxing room that is often used by
colleagues. He not only talked to the father, but also talked
the nursing career ladder
as well. to the child to understand why he wouldn’t take the
program:
HSHS St. Joseph’s Hospital in Highland honored four registered nurses who continued their medication. After some discussion Patrick was able to get
Platinum level: clinical development growth by participating in the hospital’s Nursing Clinical Ladder (NCL) the boy to take the medication.
Lyndsey Gelly
program in 2022.
Gold level:
Holly Deien
Emily Duffin
Stephanie Grant
The NCL promotes the lifelong pursuit of expertise of the clinical nurse. The overall goal
of the program is to continue to provide high-quality nursing care and opportunities St. Joseph’s Hospital in Highland earned
Samantha Hempen
Melissa Menietti
Tammy Rench
for clinical nurses to experience professional growth and advancement. To apply for the
program, nurses must complete a pledge of participation to commit to the program over The Joint Commission’s Gold Seal of Approval®
a determined timeframe.
Irene Siebert HSHS St. Joseph’s Hospital in Highland several areas, including emergency management,
Silver level: There are four levels of clinical growth outlined in the program, Bronze, silver, gold and has earned The Joint Commission’s environment of care, infection prevention and control,
Casey Bifoss platinum. Each level outlines requirements for achievement that increase the higher the Gold Seal of Approval® for Hospital leadership, medication management, and rights and
Caitlin Harrison level. These include references from co-workers/managers and some exemplars (written
Vicki Huelsmann
Accreditation by demonstrating responsibilities of the individual.
Caitlin Sullivan illustrations of the nurse’s professional practice) about patients the nurse has cared for continuous compliance with its
and learned from. Nurses also are required to have a selection of continuing education performance standards. The Gold Seal “HSHS St. Joseph’s Hospital is pleased to receive
pertinent to their unit. is a symbol of quality that reflects a reaccreditation from The Joint Commission, the premier
health care organization’s commitment to providing safe health care quality improvement and accrediting body
Each level has monetary awards for recipients who achieve that level, funded by the and quality patient care. in the nation,” added hospital President and CEO John
HSHS St. Joseph’s Foundation in Highland. A total of $6,000 was divided among the Ludwig. “I am proud of all our colleagues as they continue
four individuals, depending on the level of achievement reached. HSHS St. Joseph’s underwent a rigorous, unannounced to work together to develop and implement approaches
onsite review for a week in mid-May 2022. During the to offer quality care combined with compassion to the
visit, a team of reviewers from The Joint Commission patients in our community.”
evaluated compliance with hospital standards spanning

30 Year in Review | 2022 Year in Review | 2022 31


Education center offers
nursing students hands-on
experiences Auxiliary donates
This past year, an education center was established at HSHS Holy
Family Hospital to provide clinical simulation labs to students who are
highest annual
enrolled in nursing programs. The center better prepares students for
their clinical experience as it allows them to learn, practice and enhance
amount ever
their skills using computerized, programmable manikins in a no-risk,
This past year, HSHS Holy Family Hospital
safe environment.
Remembering our past and Holy Family President and CEO Kelly Sager shared her excitement at
Auxiliary presented HSHS Holy Family
Hospital with the highest annual amount

investing in our future welcoming nursing students as a clinical site and the ability for them
to practice their skills in the education center. “This offers many area
it has ever donated to the hospital —
$445,000, representing the funds raised
students a chance to experience health care in a rural setting, while also by the auxiliary in 2021. These funds
Our growth and success this past year can be attributed to our unwavering commitment to growing our own future nurses. I’m confident that many may choose will assist the hospital in investing in
providing high-quality health care for the residents of Bond County. Additionally, this past year to stay in our rural hospital setting to care for family, friends and technology to provide more services
brought new opportunities that allowed us to honor our past as we invested in our future. neighbors, another way we are continuing to keep care local,” she said. locally and enhance patient safety. With
“For those who move on to any number of health care settings, we will this donation, the auxiliary has raised over
As part of our ongoing commitment to patient safety, we began the year by going live on Epic, have given them a great learning environment to provide high-quality $7.9 million for the hospital since 1957.
our new electronic health record system. Epic provides a safe and secure technology platform compassionate care anywhere.”
for a patient’s health information to be shared with nurses, physicians and other caregivers. It “Words can’t express how extremely
also enhances transparent communication across locations and specialties. grateful we are to our auxiliary members

We also are continually committed to improving access to care, thus we introduced New Epic electronic health for their dedication and loyalty to our
hospital and the community we serve,”

record system launched


two new therapies to assist patients in returning to their active life. Four of our said Kelly Sager, Holy Family president
“This past year, we have accomplished physical therapists advanced their knowledge. Two became certified in pelvic and CEO. “Their outstanding efforts and
much together for our community. floor therapy and the other two in lymphedema therapy. Pelvic floor therapy ongoing support allow us to enhance
We honor our past and the good work helps those with incontinence or pelvic pain issues, while certified lymphedema In January 2022, HSHS Holy Family Hospital went live with Epic, a new technology and elevate care for our
of those who preceded us, while therapists help patients with lymphedema, a condition caused by the disruption electronic health record (EHR) system. This technological platform patients and community.”
making plans and progress to ensure of the lymphatic system which leads to painful swelling and possibly infection. allows patients’ medical information to be shared with nurses, physicians
exceptional care into the future. All of and other caregivers in one integrated system, enhancing transparent Holy Family Hospital Auxiliary was
our achievements, especially being one We also were excited to invite community members back to our hospital for communication across hospital locations and specialties. formed in 1957 to support the mission
of only 431 hospitals in the U.S. to receive weekly Friday Mass and our monthly, in-person diabetes support group meetings. of the hospital and its related entities.
a CMS five-star rating, demonstrates Holy Family patients now have access to Epic’s patient portal, MyHSHS, The auxiliary volunteers continue to live
why Holy Family continues to be our During the summer of 2022, we announced a significant investment in our a convenient, secure and confidential resource to view their medical this out by supporting the hospital
community’s first choice for quality hospital. To ensure a successful future for HSHS Holy Family Hospital, we began records, manage appointments and communicate with providers. with volunteer hours and very
health care.” planning and implementing a project to remove the unoccupied structures that Patients can access MyHSHS from any computer or mobile device. generous financial
formerly housed the nursing home, known as Fair Oaks, to provide additional
— Kelly Sager, President and CEO contributions.
efficiencies for our facility. Additionally, to improve patient access and privacy, Holy Family’s Chief Medical Officer Dr. Ryan Jennings shared, “By
renovations were made to the main lobby/registration area. using the same EHR, clinicians now have access to more complete and
accurate information about the care of their patients at Holy Family
Lastly, our biggest achievement in 2022 was receiving a five-star overall hospital rating for Hospital or in one of our clinics. It puts important medical information,
quality from the Centers for Medicare & Medicaid Services (CMS), the top score in the federal essential for diagnosis and treatment of patients, immediately at the
agency’s ratings system. This achievement is truly a demonstration of the hard work and fingertips of doctors and caregivers, including built-in alerts that help
dedication of our colleagues and physicians in elevating the quality and compassion we improve patient safety,” he said. “Epic ultimately allows our caregivers to
deliver to each and every patient. spend more time at the patient’s bedside.”

32 Year in Review | 2022 Year in Review | 2022 33


Good Shepherd welcomes
Chad Markham as president and CEO
Colleagues raise awareness On Aug. 11, HSHS announced the appointment of Chad Markham, president and CEO of HSHS St. Anthony’s Memorial

at homecoming parade Hospital in Effingham, Ill., to serve in an additional leadership role as president and CEO of HSHS Good Shepherd
Hospital in Shelbyville, Ill. Markham has served as president and CEO of St. Anthony’s since September 2021.

Colleagues from HSHS Good Shepherd Hospital participated in this year’s Before joining HSHS, he served as chief operating officer with UnityPoint Health’s St. Luke’s Hospital and previously
homecoming parade to promote the hospital foundation’s initiative to purchase held a variety of health care leadership roles at UnityPoint Health and MercyONE Hospital in Sioux City, Iowa.
a new 3-D mammography machine for the hospital.
Markham is a mission-driven, colleague-focused leader who is passionate about delivering high-quality, personalized
Imaging services at HSHS Good Shepherd include X-ray, MRI, CT, mammography, health care and ensuring the well-being of all hospital colleagues. He and his wife, Michelle, have three children, Quincy,
nuclear medicine and the addition of a brand new ultrasound machine. Our team Libby and Rosie.
of expert radiologic professionals offers industry leading imaging services and care,
locally in Shelbyville.

New electronic health record


system launched
In January, HSHS Good Shepherd went live with Epic electronic health
record (EHR) system as part of its ongoing commitment to patient
safety and excellent patient care. The new system has streamlined health
information so it can easily be shared among caregivers, enhancing
transparent communications across locations and specialties.

The switch to Epic allowed Good Shepherd Hospital to offer patients


MyHSHS, an easy tool for health care management. MyHSHS, powered
by MyChart, is a free online personal health record patients can access
securely from their home computer, laptop or mobile device. MyHSHS
gives patients the ability to view their medical record online and become
an active participant in their own health and wellness.

34 Year in Review | 2022 Year in Review | 2022 35


Stronger together:
HSHS Physician Enterprise
HSHS Medical Group and Prairie Cardiovascular have been
partners in care for many years as physician groups of
Hospital Sisters Health System in Illinois. In 2022 we joined
as one division – HSHS Physician Enterprise.

To patients, we’re the same HSHS Medical Group and


Prairie Cardiovascular they have trusted for years.
Joining our administrative teams as Physician Enterprise
behind the scenes allows us to strengthen our referral network, implement process improvements, enhance the
effectiveness of our electronic health record system, and continue to improve care coordination for our patients.

30 billion heartbeats and counting


Prairie’s mobile cardiac telemetry program, Prairie Patient Care, grew exponentially in 2022 and celebrated the
Prairie Practice Manager, Joe Garvey, MHA, milestone of monitoring over 10,000 patients throughout the year. That’s over 30 billion heartbeats! Monitored patients
BSN, RN, speaks to Schwartz Rounds are located across our service area in Illinois, several states, and even in other countries. Patients enrolled in Patient
participants in Springfield. Care receive the industry’s first fully waterproof-submersible arrhythmia monitor which allows for continuous, 30-day
near real-time monitoring.

Schwartz Rounds
encourage caregivers Prairie Education and
Recognizing the emotional challenges that can come from working in health care,
HSHS Physician Enterprise introduced Schwartz Rounds, a multidisciplinary forum Research Cooperative
where caregivers discuss the difficult emotional and social issues that arise in caring
for patients. Very different from clinical or ethics rounds, Schwartz Rounds are not supports clinical
advancement
about what happened, but how it felt. The mission of Schwartz Rounds is to promote
compassionate health care and strengthen the relationship between patients and Department of Continuing Education
caregivers.

During a session, three panelists begin by sharing their own experience on the chosen Founded in 1983, Prairie Education and Research Our participation includes our involvement in current
topic. Discussion then opens to the whole room as other attendees share their own Cooperative (PERC) is a not-for-profit organization clinical trials (local site), developing protocols and
perspective, experience, encouragement and challenges with the emotions that come that focuses on medical education and research in an providing data management for current and future
from caring for patients. Anything shared in sessions is completely confidential. effort to improve our overall healthcare environment. trials (multi-center), doing outcomes research, as well
By participating in research, both locally and non- as wound and angiographic analysis (SynvaCor). In
Dr. Michael Hushion, a physician with Prairie, served as a panelist for a session. He locally, we are improving treatments and discovering addition, PERC provides continuing medical education
shared about the experience: “This was the first program like this I have taken part better technologies that will improve the quality of life (CME) opportunities to our health care professionals
in. It is a great program for members of our care teams to come together to address for those in our community and beyond. so that they are kept abreast of these treatments and
aspects of medicine which are not commonly discussed with one another. It allowed technologies and are well educated and qualified to
us all to see we have similar feelings and emotions about difficult situations. These care for their patients.
sessions will hopefully allow us more insight into our own biases so we can provide
even more compassionate care to our patients going forward.”

36 Year in Review | 2022 Year in Review | 2022 37


Primary care PERC 2022 FAST FACTS
patient growth # of physicians and providers 28 Enrolling
PERC is currently working with.
Primary care is the foundation of health care. Helping patients connect 15 Starting
with a primary care physician or provider is an important step in 100
STUDIES
50 Follow up
connecting them with the resources they need to manage their health.
Kim Schneider, HSHS Medical Group’s patient advocate, significantly
Prairie MG
increased new patient appointment scheduling since last year. In fiscal
year 2022, Kim scheduled 3,651 patients, 27% more patients than last
fiscal year. Of these, 95% were new to HSHS Medical Group.
56,000 + PERC Outpatient studies: Multiple clinics in O’Fallon and Springfield
This year, Kim has started monitoring our appointment reminder credit hours Inpatients studies: HSHS St. Elizabeth’s Hospital
portal for patients who respond to reminders via text. This allows us to and HSHS St. John’s Hospital.
help patients who respond with non-scripted responses to ensure their of continuing education to
needs are addressed. physicians, providers and nurses.

Kim also began monitoring the central scheduling in basket within Epic.
~600
She monitors this for appointment requests from patients who do
not have an assigned HSHS primary care provider.
KIM SCHNEIDER
Patient Advocate
5 FDA bioresearch monitoring (BIMO) audits
in the last eight years with zero findings. 5-0 patients in studies/projects

FY22 PATIENT ADVOCATE SCHEDULED PATIENTS


HSHS PHYSICIAN ENTERPRISE
BY THE NUMBERS | FY 2022
HSHS Medical Group Prairie Cardiovascular

1096 394
Colleagues Colleagues

310 115
Physicians and Physicians and
Advanced Practice Advanced Practice
Clinicians Clinicians

148 45
Clinics Clinics

Around Around
800,915 237,159
Patient Visits Patient Visits

38 Year in Review | 2022 Year in Review | 2022 39


Pictured are nurses in the first cohort of the International
Nurse Residency Program at HSHS St. Vincent and The nurses stay with us for 30 months and have
been practicing in the adult medical-surgical and
Students welcomed from
HSHS St. Mary’s Hospitals.
critical care units at HSHS St. Vincent and HSHS

across Northeast Wisconsin


St. Mary’s hospitals.

“I’ve worked abroad for most of my nursing career,


and in every country where I’ve worked and lived,
there’s always a big adjustment I know I need to
for Healthcare Bootcamp
face,” said Elaine Tolentino, RN, medical-surgical,
HSHS St. Vincent Hospital welcomed high school students from
HSHS St. Mary’s Hospital Medical Center.
across Northeast Wisconsin for its first Healthcare Bootcamp
“Immigrating to the U.S. became easier because
event on Aug. 18, 2022. The bootcamp for juniors and seniors
of the international nursing program that HSHS
interested in a career in health care is designed to educate and
St. Vincent and St. Mary’s hospitals offered. I
showcase the various roles within a hospital setting.
felt heard and accepted as they learned about
my culture, and it also gave me knowledge on “As a trusted source of health care in northeast Wisconsin for
how I could adjust to the norms in the U.S. The more than a century, we are committed to fostering a passion
discussions we had gave me confidence that I can for health care in our communities,” said Kayla Coopman, talent
adjust well in my work field.” sourcing strategist and organizer of the event. “Welcoming
these students into our hospital is just one way we can do that,
and we also want students to see the variety of roles health
care has to offer.”

Students took part in the event, which included learnings in the


emergency department, intensive care and surgical units, and in
pediatrics at HSHS St. Vincent Children’s Hospital. Students also
had the chance to meet physical, occupational and respiratory
therapists, and radiology and medical imaging experts.

International nurses help


Twenty students from the communities of Ashwaubenon,
Oconto Falls, Green Bay, Gillett, Appleton, Sturgeon Bay,
Kewaunee, Luxemburg, Oshkosh, Sheboygan, Neenah and
offset staff shortages Bark River, Mich., participated in the event.

With a nursing shortage and increasing vacancy rates, getting creative to help offset staff
shortages meant looking at the opportunity of utilizing international nurses — something our
sister hospitals in Illinois were already doing.

International nurses generally have five to 10 or more years of experience and come from Prevea and St. Vincent
Hospital perform first
diverse geographic areas such as the Philippines, Kenya, Nigeria and the Caribbean islands,
and in many cases have already practiced in other parts of the world.

At HSHS St. Vincent and HSHS St. Mary’s hospitals, we’ve created the International Nurse
Residency Program to support these nurses as they transition into their professional practice WATCHMAN procedure
at our hospitals. The three-session structured learning experience exposes nurses to areas
including risk, quality, palliative care, cultural and social differences, as well as physical and On July 27, 2022, Prevea Heart Care performed its first
soft skills. WATCHMAN procedure at HSHS St. Vincent Hospital.

“Through the process of developing and following through with this program, we have had The device is for patients with non-valvular atrial fibrillation
the opportunity to get to know these nurses and mutually learn from one another regarding (AF) and offers an alternative to long-term blood thinners
culture and nursing practice,” said Casey Scray, MSN, RN, clinical education, HSHS Eastern with the WATCHMAN left atrial appendage closure implant.
Wisconsin. “Having them here on contract for 30 months is an obvious benefit for the staffing The implanted device is proven to reduce stroke risk in
of our hospitals, but we hope that working here, being accepted and embraced into our people with AF not caused by a heart valve problem.
teams will encourage them to want to stay after their contracts end. These individuals are
Congratulations to Prevea electrophysiologist Dr. James
very compassionate and dedicated in their care for others, as well as exuding positive energy
Hansen and Prevea interventional cardiologist Dr. Anas
and teamwork.”
Sarhan, as well as our Prevea staff and HSHS St. Vincent
Hospital colleagues on continuing to advance medical care
to patients who can be treated with this safe, minimally
invasive procedure.
Continued on next page.

40 Year in Review | 2022 Year in Review | 2022 41


New sign shines light on
Green Bay’s first and only
children’s hospital
A HSHS St. Vincent Children’s Hospital sign is now
prominently displayed outside HSHS St. Vincent Hospital.
It’s a symbol of our commitment to providing exceptional
pediatric care, and a milestone in HSHS St. Vincent Children’s
Hospital’s multi-million-dollar renovation efforts to enhance
pediatric patient care and experiences.

On Feb. 2, 2022, the illuminated sign, weighing 500 pounds and measuring nearly 13 feet high and 22 feet wide, was
installed approximately 80 feet up on to the hospital’s red, brick exterior near the corner of Webster Avenue and
Porlier Street.

“Our new sign is a reflection of this, who we are and what we do. It isn’t just our way of letting you know we are here.
It’s our way of making you feel assured that from the moment you arrive here, your child is going to be in the best
hands possible,” said Amber Chibuk, executive director, HSHS St. Vincent Children’s Hospital.

Special visit from


“Queen Elsa”
Picnic held to honor NICU graduates In late summer 2022, the Princess Program
Foundation paid a visit to HSHS St. Vincent Children’s
and the medical heroes who provided Hospital in Green Bay. They brought Queen Elsa,
We will be here — who visited with many of our patients including
life-saving care 10-year-old Willow, who is featured in the photo.
HSHS St. Vincent These special visits are coordinated through the HSHS
St. Vincent Children’s Hospital Child Life Team, which
On Sept. 30, 2022, HSHS St. Vincent Children’s Hospital hosted a picnic for former patients and
their families of the hospital’s neonatal intensive care unit (NICU). Children’s Hospital is solely dedicated to creating positive experiences
for every child in our care.
“Few understand the experience of having a child in the NICU,” said Betsy
Carney-Hoffman, NICU nursing manager, HSHS St. Vincent Children’s
marketing campaign
Hospital, where she has provided care to patients for 40 years. “It can be HSHS St. Vincent Children’s Hospital announced a new
a difficult experience for parents and caregivers, and one that has ripple marketing campaign in 2022: We will be here/Always
effects far outside the days, weeks or months a baby spends in our care. here. This robust ad campaign will run through June
This special event provides the opportunity for our former patients and 2023 - targeting parents, grandparents and caregivers
their families, and those who cared for them, to reunite and connect on their from throughout Northeast Wisconsin, the Lakeshore
shared experiences.” and Michigan’s UP. We are honored to partner with
folk/pop musician, humanitarian and Green Bay native,
In addition, the picnic honored the unit’s medical heroes — past and present
Kristen Graves as the creator and voice behind the
— who have provided life-saving care to our communities’ tiniest and
heartfelt and gentle song, “I will be Here” which is
youngest patients for more than 50 years.
featured in our commercials now playing on a variety of
“As we honor our ‘NICU graduates,’ this also allows us to pause and show media platforms, including digital, radio and television.
deep appreciation for our physicians, providers and caregivers,” said
Kristen’s talent in penning the touching lyrics to this
Betsy. “Reuniting with former patients — young and old — reaffirms how
song, matched with her powerful, melodic voice, help
incredibly special our work is. The picnic is a chance to connect us to our
convey what we at HSHS St. Vincent Children’s Hospital
past, celebrate our present and envision our future as Green Bay’s longest-
want our patients, families and communities to know
standing and serving NICU.”
that we will always be here for you.

42 Year in Review | 2022 Year in Review | 2022 43


Wisconsin attorney general visits HSHS St. Mary’s
to promote Prescription Drug Take Back Day
Left: Wisconsin Attorney General Josh Kaul joined local
leaders at HSHS St. Mary’s Hospital Medical Center to
recognize the past success of Wisconsin as a national
leader in Prescription Drug Take Back Day efforts.

“Safe drug disposal has a number of community benefits,”


said Stumbras. “It eliminates confusion of how to dispense
and dispose of medications appropriately; prevents drugs
from entering our water treatment systems and waterways;
minimizes the risk of accidental poisoning; eliminates
expired medications that may no longer work; and
reduces misuse of any medications by others, particularly
Doua Cee Vang, CNA, is a recent graduate of the
HSHS St. Mary’s CNA School who now works in the teenagers who are particularly vulnerable to risk-taking
medical unit at HSHS St. Vincent Hospital. On Wednesday, Oct. 26, 2022, Wisconsin Attorney General when experimenting with drugs that are often located in
Josh Kaul hosted a press conference in the Atrium at our homes.”
HSHS St. Mary’s Hospital Medical Center to promote the
statewide Prescription Drug Take Back Day initiative. HSHS St. Mary’s Hospital Medical Center was one of two
collection sites in the city of Green Bay for Prescription
Attendees included local media; hospital leaders; Drug Take Back Day on Saturday, Oct. 29. Between the
Green Bay Police Department; Paul Krupski, Wisconsin
HSHS St. Mary’s CNA School
two sites, 202.2 pounds of medications were collected.
Department of Health Services director of opioid initiatives; Other HSHS ministries in Wisconsin also participated
and Jeff Stumbras, executive director of behavioral care for in the statewide initiative, including HSHS St. Clare
provides opportunity for tomorrow’s Prevea Health and HSHS Eastern Wisconsin hospitals and
Libertas Treatment Centers.
Memorial Hospital, HSHS St. Nicholas Hospital and HSHS
St. Joseph’s Hospital.
health care workers
HSHS St. Mary’s Certified Nursing Assistant (CNA) School is helping to prepare students
for employment as nursing assistants. The CNA school is designed for those looking to
advance their career as a member of the health care team working in direct patient care.
Blessing of the Animals
92% The school has a unique approach where the learning and training environments are
based in our local hospitals, where the students, upon graduation, immediately transition
to working in our hospitals as a nursing assistant.
On Oct. 4, people all over the world celebrate the Feast of
St. Francis of Assisi. St. Francis is known as the patron saint
of animals, and his life of love and service is followed by
SCHOOL PASS the Hospital Sisters of St. Francis, the founding institute of
Hospital Sisters Health System (HSHS).
RATE The program offers students the opportunity to learn the skills necessary to provide direct
care under the supervision of a licensed nurse. Students participate in classroom sessions, In honor of the Feast of St. Francis, HSHS St. Mary’s Hospital
hands-on labs and clinical experiences to develop the knowledge, skills and abilities to

100%
Medical Center in Green Bay, HSHS St. Nicholas Hospital in
provide safe patient care. Sheboygan, HSHS St. Clare Memorial Hospital in Oconto
Falls, HSHS Sacred Heart Hospital in Eau Claire and HSHS
“Becoming a CNA is a great stepping stone for anyone interested in nursing,” said Emily
St. Joseph’s Hospital in Chippewa Falls hosted blessing of
Halla, DNP, MS, BSN, RN, HSHS St. Mary’s CNA School primary instructor. “Working as a
STATE EXAM CNA is a great starting point to learn health care basics, terminology and processes.”
the animals events — free and open to the public.
PASS RATE Pets of all kinds, and their people, participated in these
The program follows all federal and state regulations for nurse-aide training programs.
outdoor, ecumenical events. Community members also were
It is approved by the Wisconsin Department of Health Services as an official nurse-aide
welcomed to bring photos of their pets to be blessed.
training program. Upon successful completion of the program, students are eligible to
take the Wisconsin Nursing Assistant Competency Exam and work at a HSHS Wisconsin
hospital as CNAs with the opportunity to grow.

When asked about their experience, a program graduate shared the following, “The CNA
school was absolutely terrific. It was so nice to be able to get more of the one-on-one
learning, ask any questions I may have and learn with great teachers. They truly care about
you in this class and make sure you are prepared to take on the job of a CNA.”

44 Year in Review | 2022 Year in Review | 2022 45


New, robotic surgical
system added for
“I feel fortunate minimally invasive
to have a career
procedures
as a nurse. Helping
When a patient can undergo robotic surgery for a
people in their minimally invasive procedure, it allows them to recover
faster, get home from the hospital sooner and feel
most vulnerable less pain and discomfort after their surgery. HSHS
St. Nicholas Hospital has provided advanced, robotic
moments can be surgical care since 2018 and is pleased to welcome a
new, state-of-the-art robotic surgical system to its fleet
so rewarding.” of technology.

— Kelsey Frericks, RN The da Vinci Xi Surgical System is one of the most advanced robotic surgery technologies available in the world,
supporting surgeons in performing minimally invasive surgery. It offers a three-dimensional, high-definition (3D-HD)
vision system, special instruments and computer software that allows surgeons to operate with enhanced vision,
precision, dexterity and control. The 3D-HD image is highly magnified, offering surgeons a close-up view of the surgical
site, and the instruments have mechanical wrists that bend and rotate to mimic the movement of the human wrist. After
a surgical site is accessed through minimal incisions, the system translates the surgeon’s hand movement into smaller,
more precise actions of the instruments.

“We are always here for our patients and communities and committed to ensuring they have access to the latest in
medical technologies and facilities,” said Justin Selle, president and CEO at HSHS St. Nicholas Hospital. “We’re excited

Emergency department nurse


to now offer this world-class technology in robotic surgical care in our operating rooms, which we redesigned and
expanded in 2017 to better meet our community’s health care needs of the future.”

named 2022 Nurse of the Year


Kelsey Frericks, RN, emergency department and critical care trauma program coordinator, HSHS St. Nicholas Hospital welcomes
was named as HSHS St. Nicholas Hospital 2022 Nurse of the Year in Wisconsin.

Each year, one nurse is chosen as nurse of the year. Nurses nominate a colleague from
Flight for Life medical helicopter
their unit, and those nominations are then reviewed by nursing leadership and the On June 29, 2022, HSHS St. Nicholas
hospitals’ professional nurse practice council. Hospital welcomed one of the new Flight
for Life medical helicopters to train security
“If I were to use a sports analogy, a nurse is the quarterback of the team,” said Shana and medical teams in the hospital’s
McClone, chief nursing officer at St. Nicholas Hospital. “They need to see the whole medical air transport landing zone.
patient and anticipate the patient, family and community needs. Especially during the
pandemic, nurses were there to provide care for the most vulnerable while working to St. Nicholas Hospital is grateful to Flight for
connect with the human side of nursing.” Life and all its emergency services partners
for helping to provide the best possible
“Kelsey is a role model nurse who takes pride in the work she completes every day,” said care to patients.
Cassandra Limberg, Kelsey’s longtime manager. “She treats not only her patients with
care, respect, competence and joy but also treats her colleagues in the same manner.”

Kelsey, a graduate of Sheboygan South High School, started at St. Nicholas Hospital in
2018 as a critical care registered nurse. She graduated from Lakeshore Technical College
with an associate degree in nursing in 2017 and recently completed her Bachelor of
Science in Nursing at the University of Wisconsin-Green Bay.

46 Year in Review | 2022 Year in Review | 2022 47


Award of Hope for efforts to promote organ,
tissue and eye donation
HSHS Sacred Heart Hospital has been presented with Currently more than 110,000 people across the United
the bronze Award of Hope for its 2021 organ donation States are waiting for a lifesaving organ, tissue or eye
efforts. The award from UW Organ and Tissue Donation donation; more than 2,000 of those people are men,
was presented to hospital staff May 18, 2022, during a women and children in Wisconsin, according to Donate
Father Klimek Healing Presence Award small ceremony. It recognizes a hospital’s commitment
to offering hope through donation and maximizing the
Life Wisconsin.

recipient named life-saving gift of organ and tissue transplantation. UW Organ and Tissue Donation Executive Director
Michael Anderson says it’s important for hospitals to
Anne Pretasky, lead member of Sacred Heart Hospital’s keep the donation conversation going. “It is a pleasure
HSHS Sacred Heart Hospital named Cory Brixen as the recipient of the 2022 Father organ donation committee and manager of the critical to collaborate with the outstanding staff at HSHS Sacred
Klimek Healing Presence Award. The award, which is the highest honor a colleague can care unit, says this honor symbolizes the entire hospital’s Heart Hospital who provide the opportunity to include
receive at the hospital, was presented May 11, 2022. passion for donation. “We are so humbled to receive the donation as part of its compassionate end-of-life care,”
Award of Hope and even more humbled to work with he says. “Those who are waiting for a transplant will be
Cory is a physical therapy aide on the hospital’s rehabilitation floor, but she has also held families who see the value in selflessly donating their given a second chance at life because of health care
positions with environmental services, nutrition services and patient transport. loves one’s organs to someone in desperate need.” donation teams and generous donors.”

During the award presentation, through tears, Cory said, “I’m so proud to work here.
Thank you all for thinking of me. I am truly honored.”
John Wagner expands president and CEO role
In her nomination letter, fellow colleague Britney Olesiak says Cory embodies compassion,
joy and care into her daily work. “She brings treats to celebrate a co-worker’s birthday or HSHS Sacred Heart Hospital and HSHS St. Joseph’s Hospital are pleased to announce the
department celebration, organizes mission mentor activities, helps with local backpack appointment of John Wagner as president and CEO of both hospitals.
drives, donates food items and so much more.”
John has served as president and CEO of HSHS St. Joseph’s Hospital since 2019. “I am truly
A second peer-nomination letter from Donna Stolp says, “Cory seems to just be in the honored to have the opportunity to serve as president and CEO for HSHS Sacred Heart in
right place at the right time, just as Father Klimek was.” addition to St. Joseph’s Hospital,” said John. “I look forward to continuing to advance our
mission by working closely with our colleagues and physician partners to deliver high-quality,
Monsignor Edmund Klimek, who the award is named after, passed away in 2013 after patient-centered care.”
serving as the HSHS Sacred Heart Hospital chaplain for more than 45 years. Among
his many accolades in the community and hospital, Monsignor Klimek established the Prior to starting at HSHS, John spent a decade with UnityPoint Health in Iowa in various
pastoral care department at HSHS Sacred Heart Hospital in 1972. He was also the first clinical and leadership roles, including director of operations, director of performance
MONSIGNOR hospital chaplain to receive the Catholic Health Association’s Lifetime Achievement improvement and employer relations, director of rehabilitation services and as a physical
EDMUND KLIMEK Award in 2013. therapist.

The Father Klimek Healing Presence Award was established in 2000 to recognize and Since moving to the Chippewa Valley in 2019, John has been involved in the United Way,
carry on Monsignor Klimek’s profound contribution to the Hospital Sisters’ mission and Chippewa County Economic Development, and volunteering at the Sojourner House in
his compassionate love of Christ. Eau Claire.

48 Year in Review | 2022 Year in Review | 2022 49


HSHS St. Clare
named a Top 100
Critical Access
Hospital in the U.S.
HSHS St. Clare Memorial Hospital has been
recognized as a 2022 Top 100 Critical
Access Hospital in the U.S. by The Chartis
Center for Rural Health.

“This recognition as a Top 100 Critical


Every scar tells a story: Access Hospital in the country is a
testament to the tremendous work and
This one is a story of survival dedication shown by our colleagues,
medical providers and leaders at HSHS
St. Clare Memorial Hospital every day,”
“It was a beautiful day for a ride,” said Jeffrey Vincent when describing said Chris Brabant, CEO. “We take great
the day he and his fiancé took a leisurely motorcycle ride. The sun pride in the care and service we provide
was shining, and it was nearly 90 degrees. Jeffrey‘s fiancé was riding to our patients, and the peace of mind
on her own bike as they neared a T-intersection in Oconto Falls. we provide to our rural communities in
making high-quality health care accessible
“I approached the intersection and watched the oncoming truck turn
and close to home.”
left in front of me,” Jeffrey recalled. “I let off the throttle and paused.
I just had an uneasy feeling.” He was right to be cautious. In the The Chartis Center for Rural Health is part
next instant, a car following the truck also turned left. “I laid on the of the nation’s largest independent health
Community gathers to honor, brake as fast as I could and aimed for the centerline thinking ‘maybe,
maybe, maybe’.” But it was too late. Jeffrey was knocked unconscious
care advisory firm, The Chartis Group.
To compile the list of the Top 100 Critical
celebrate 100th anniversary as the car collided with his bike and his fiancé watched. Access Hospitals by state, The Chartis
Group used the Chartis Rural Hospital
Jeffrey suffered several injuries, including a broken collarbone and
Performance INDEX™ which assesses
A special Mass and community health fair to mark the 100th anniversary of HSHS St. Clare broken ribs, a complete tear of his bicep muscle from his bone and a
hospital performance in areas such as
Memorial Hospital drew community members, and religious community and hospital torn ACL. Helicopter transport immediately took him to the hospital,
quality, outcomes, patient perspective,
leaders to the hospital campus in Oconto Falls on June 1, 2022. and after several surgeries, he was ready to start his therapy journey.
cost and financial efficiency.
Above (l-r): Damond Boatwright, “Today is a beautiful culmination of our past, present and future,” said Chris Brabant, Hard work comes naturally to Jeffrey as he grew up on a dairy farm
president and CEO, Hospital Sisters
Founded as Oconto Falls City Hospital
president and CEO, HSHS St. Clare Memorial Hospital, during an outdoor Mass of and has been part of a carpenter’s union for over 30 years. He knew
Health System (HSHS); Sister Jomary in 1921, HSHS St. Clare Memorial Hospital
Celebration with The Most Reverend David L. Ricken, DD, JCL. “I want to thank our the work that lay ahead with his therapy. At HSHS St. Clare Memorial
Trstensky, chair, Hospital Sisters has been providing care for northern
Ministries; The Most Reverend David colleagues and providers, because without them we wouldn’t be able to care for our Hospital, he saw several therapists who evaluated him based on his
Wisconsin communities for more than
L. Ricken; Dan Boettcher, board community; and it’s how they care for our patients that make them so special.” needs and set rehab plans for each of his major injuries.
chair, HSHS St. Clare Memorial
100 years. It is a federally designated
Hospital; Dr. Ashok Rai, president and Not only did his therapist serve him in the hospital, she also ensured critical access hospital offering 24-hour
CEO, Prevea Health; Chris Brabant,
In the homily, The Most Reverend David L. Ricken echoed Brabant’s message of gratitude emergency care, urgent care and a variety
president and CEO, HSHS St. Clare to colleagues and providers at St. Clare Memorial Hospital, particularly for their work he had “homework” to focus on when away from the clinic so he
could continue therapy between visits. “Recovering from injuries can of other services.
Memorial Hospital. amidst the COVID-19 pandemic. “On behalf of the community of faith, thank you,” he said.
“You are the heroes in all of this, and you still are — day after day.” be both stressful and painful, but Jeffrey has been able to laugh and
joke with us despite this. Overall, he has a great spirit and attitude
Damond Boatwright, president and CEO of Hospital Sisters Health System (HSHS), also despite everything he has gone through,” said Megan Piotrowski,
addressed those at the Mass of Celebration. He acknowledged the hospital’s history and physical therapist, St. Clare Memorial Hospital. “He has been an
significance in the community and its transition from Community Memorial Hospital (CMH) absolute joy to work with, and I have no doubts he will achieve
to HSHS St. Clare Memorial Hospital eight years ago. his goals.”

“When Community Memorial Hospital joined HSHS in 2014, it aligned with our mission, “I know the benefits of therapy. In order to feel better, you need
vision and values, and the colleagues at CMH joined our Catholic health care family,” said to have some pain,” stated Jeffrey. “Before my therapy, I couldn’t
Boatwright. “Our calling in Catholic health care is not to simply heal a person’s physical do something as simple as cleaning my ears. After a few therapy
ailments. We are called to care for one’s body, mind and spirit. We are called to go above sessions, I got enough strength back to be able to do
and beyond to help those in their time of need.” that again.”

50 Year in Review | 2022 Year in Review | 2022 51


New chief nursing
HSHS Sacred Heart Hospital

officer named
HSHS Sacred Heart
and St. Joseph’s
hospitals announced
the appointment of
Travis Christman as
chief nursing officer.

HSHS hospitals earn Christman has been


part of the HSHS

Certified Perioperative family since 2009


when he started as a

Nurse Strong designation registered nurse in the


post anesthesia care
unit at HSHS Sacred TRAVIS CHRISTMAN
HSHS Sacred Heart Hospital in Eau Claire and HSHS St. Joseph’s Heart Hospital in Eau Chief Nursing
Hospital in Chippewa Falls earned the Certified Perioperative Claire. Since then, he Officer
Nurse (CNOR®) Strong designation from the Competency and has held numerous

Keeper of the Tradition Award Credentialing Institute. This international designation is a mark
of distinction and demonstrates a commitment to upholding the
leadership positions, including director of
cardiology, progressive care, oncology, critical

recipient named highest standards in patient safety. care and cardiopulmonary services.

“From the time I started CNA work, I was


CNOR® designation is given to facilities in which more than
HSHS St. Joseph’s Hospital has named Vicky Steinmetz the recipient of the 2022 Keeper 50% of eligible nurses have obtained CNOR® credentials. The convinced nursing is what I wanted to
of the Tradition Award. The award, which is the highest honor a colleague can receive at process for a nurse to become credentialed in the specialized do,” says Christman. “I find it to be a very
the hospital, was presented May 11, 2022. field of perioperative care requires a minimum of two years of honorable profession — helping people
perioperative nursing experience and includes a rigorous exam when they need you most. Now, I have the
Vicky was born at HSHS St. Joseph’s Hospital and has worked in various departments that assesses the nurse’s knowledge and skills. opportunity to be the leader for nurses and
over the last 43 years. Currently, she is an inventory technician in supply chain who works other clinical team members and hope to
to ensure colleagues have the supplies needed to care for patients, which has been an Perioperative care refers to the collaborative care provided to a impact them and patients in a positive way.”
even more robust task during the COVID-19 pandemic. patient from the time of surgical admission to when the patient
goes home. Christman is a graduate of the nursing
Through tears, as she received the award, Vicky said, “This is my vocation, and I’m so glad program at Chippewa Valley Technical
I’m here; everybody helps everybody.” CNOR® certified nurses who have mastered the standards of College (CVTC) in Eau Claire and serves on
perioperative practice further a culture of professionalism and the CVTC Alumni Association Board, as well
HSHS St. Joseph’s Hospital Director of Supply Chain Services Angela Jager says Vicky advanced outcomes in surgical patient recovery. An estimated as the advisory committee for the Open
not only has a great relationship with colleagues, but also outside vendors, couriers and 40,000 nurses around the world hold the CNOR® credential. Educational Resource Nursing textbooks
business partners critical to the hospital’s supply chain. program being led by CVTC.

In his nomination letter, Vicky’s colleague, Lance Katcher says Vicky is always offering HSHS St. Joseph’s Hospital Christman officially began his new role on
words of kindness and wisdom while using a calm voice and open heart. “This woman has February 20, 2022.
shown time and time again that St. Joseph’s Hospital is her home, and it’s obvious she
loves it with all her heart,” says Katcher.

A second peer-nomination letter from Brandy Sikora says Vicky is a true team player.
“Not only does Vicky show empathy and compassion, but she lends a hand to anyone
that needs help. I cherish working with her every day.”

This marks the 20th year the HSHS St. Joseph’s Hospital Keeper of the Tradition Award
has been given to a colleague who carries on the traditions of Christian hospitality,
servant leadership and the mission of the Hospital Sisters into his or her everyday work.

52 Year in Review | 2022 Year in Review | 2022 53


By the Numbers HOSPITAL SISTERS HEALTH SYSTEM
FY 2022 Care Improvements
HSHS ACO: Quality Improvement
Domain Measure CY2019 CY2020 CY2021 CY2022

Care Coordination/ Fall risk screening 70% 90% 98% 96%


Patient Safety

Preventive Health Influenza vaccine 64% 78% 81% —

Preventive Health Tobacco users with intervention 59% 98% 83% 90%

Preventive Health Depression screening and follow up 34% 68% 90% 86%

63,691 7,674 279,934 Preventive Health Colorectal cancer screening 61% 71% 82% 76%
TOTAL ADMISSIONS BABIES BORN EMERGENCY VISITS
Preventive Health Breast cancer screening 64% 69% 78% 78%
40,950 IN ILLINOIS 5,163 IN ILLINOIS 178,767 IN ILLINOIS
22,741 IN WISCONSIN 2,511 IN WISCONSIN 101,167 IN WISCONSIN At-risk populations - INVERSE DM hemoglobin in poor control >9% 22% 18% 15% 17%

At-risk populations HTN BP control 75% 74% 78% 77%

Preventative health Statin therapy for cardiovascular diseases 82% 85% 87% 86%

HSHS Medical Group’s pre-visit gap closure team serves as an extension of the doctor’s At HSHS Medical
office to help patients with the full scope of managing their health care. They make sure the Group, improve-
ment through
patient’s records are complete, so a primary care physician or provider has the full picture of standardization
the patient’s health information. If a test has been done with a specialist but the record isn’t and proactive
present, they make sure it is recorded. A quality advocate will help patients complete chronic patient outreach
labs, preventive treatment, and screenings such as colonoscopies and mammograms. has enabled us
to improve our
reported quality
Our colleagues have also worked to standardize the process of rooming patients by asking metrics. The table
1,545,742 53,491 the same screening questions in all our clinics, whether a patient is in a primary care office above shows our
OUTPATIENT REGISTRATIONS SURGICAL CASES or a specialty office. This allows us to measure quality outcomes more consistently. year-over-year
improvement.
989,367 IN ILLINOIS 32,080 IN ILLINOIS Training is underway for health equity, focusing on demographic data and how we can
556,375 IN WISCONSIN 21,411 IN WISCONSIN better serve our patients based on their race, sexual orientation and identity.

The chart above details some of the quality care areas where HSHS has seen improvements
year over year.

2,562 1,746 911,447


LICENSED BEDS STAFFED BEDS UNIQUE LIVES SERVED
1,140 IN ILLINOIS 1,038 IN ILLINOIS 509,397 IN ILLINOIS
1,422 IN WISCONSIN 708 IN WISCONSIN 402,264 IN WISCONSIN

54 Year in Review | 2022 Year in Review | 2022 55


Our system of care
HSHS is a highly integrated, multi-institutional health care
system comprised of 15 hospitals and more than 250
physician practice sites in Illinois and Wisconsin. The system
serves rural and midsized communities throughout both
HSHS Illinois
states. HSHS is committed to delivering high-quality,
HSHS St. John’s Hospital
compassionate, holistic and cost-effective health care
services to all who seek it. Sponsored by Hospital Sisters HSHS St. John’s Children’s Hospital
Ministries, our mission
St. John’s College of Nursing
is to reveal and
embody Christ’s HSHS St. Mary’s Hospital
healing love
HSHS St. Elizabeth’s Hospital
for all people
through our HSHS St. Anthony’s Memorial Hospital
high-quality HSHS St. Francis Hospital
Franciscan
health care HSHS St. Joseph’s Hospital | Breese
ministry. That HSHS St. Joseph’s Hospital | Highland
mission is carried
out every day by HSHS Holy Family Hospital
nearly 13,000 colleagues HSHS Good Shepherd Hospital
and more than 3,200
physicians who care for HSHS Medical Group
patients in our facilities. Prairie Heart Institute
Through our care integration
strategy, investments in
state-of-the-art facilities and
technology, and substantial
community benefit
HSHS Wisconsin
programs, we continue HSHS St. Vincent Hospital
the legacy of the Hospital HSHS St. Vincent Children’s Hospital
Sisters of St. Francis to
care for the residents HSHS St. Mary’s Hospital Medical Center
of the communities we HSHS St. Nicholas Hospital
serve, with a special
emphasis on the poor and HSHS Sacred Heart Hospital
vulnerable. HSHS St. Clare Memorial Hospital
HSHS St. Joseph’s Hospital
HSHS Hospitals

Prevea Health

HSHS Medical Group Clinics

Prairie Cardiovascular

56 Year in Review | 2022 Year in Review | 2022 57

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